Dynamics Online Services 12 Month Partner Demonstration-Development Account Sign Up

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1 Dynamics Online Services 12 Month Partner Demonstration-Development Account Sign Up Contents Microsoft Dynamics CRM Online 12-Month Demonstration-Development Account... 1 Dynamics CRM Online 12 Month Demo/Dev Account Partner Entitlement... 2 Dynamics CRM Online 12 month Demo/Dev Qualification Criteria... 2 Dynamics CRM Online Demonstration-Development Offer Detail... 2 Dynamics CRM Online Demo/Dev Account Sign-Up Process... 2 Enabling Your Dynamics CRM Online Demo/Dev Offer Important Notes... 3 Microsoft Social Listening and Microsoft Dynamics Marketing 12-Month Demonstration-Development Accounts... 3 Microsoft Social Listening and Microsoft Dynamics Marketing 12 month Demo/Dev Qualification Criteria... 3 Microsoft Social Listening and Microsoft Dynamics Marketing Demonstration-Development Offer Detail... 4 Enabling Your Microsoft Social Listening and Microsoft Dynamics Marketing Demo/Dev Offers Important Notes... 4 Request a Microsoft Social Listening Demonstration-Development Offer... 4 Request a Microsoft Dynamics Marketing Demonstration-Development Offer... 5 Dynamics Online Demo/Dev Account Extensions... 5 Dynamics CRM Online Demo/Dev Technical Product Support... 5 Online Services 12 month Demo/Dev Support Notes... 5 Microsoft Dynamics CRM Online 12-Month Demonstration- Development Account Partners who hold either a Dynamics CRM Online, Dynamics CRM Certified Software Advisor (CSA) agreement or Cloud Customer Relationship Management Competency may qualify to receive a Microsoft Dynamics CRM Online 12-month demonstration-development (demo/dev) account.

2 Dynamics CRM Online 12 Month Demo/Dev Account Partner Entitlement Partners are limited to a maximum of one Dynamics CRM Online 12 month demo/dev account per PartnerSource Business Center (previously known as VOICE) account subject to qualification criteria (see below). Dynamics CRM Online 12 month demo/dev accounts include 5 gigabytes (GB) of storage. Additional storage can be purchased at the current commercial selling price at the time of writing this is USD $9.99 per GB and is subject to change. Please note that this offer and its terms and conditions are subject to change or cancellation without prior notice. Use of Dynamics CRM Online is subject to the terms and conditions of use presented with the product. Dynamics CRM Online 12 month Demo/Dev Qualification Criteria Partners must meet the criteria below to qualify for a Dynamics CRM Online 12 month demo/dev account: At least one qualifying and active CSA agreement on your PartnerSource Business Center account. The qualifying CSA agreements are: Dynamics CRM Online Dynamics CRM OR the Cloud Customer Relationship Management Competency Dynamics CRM Online Demonstration-Development Offer Detail Offer Dynamics CRM Online 12 Month Demo Account # of Seats 50 seats Dynamics CRM Online Demo/Dev Account Sign-Up Process To make a request to Microsoft Dynamics Operations for the Dynamics CRM Online 12 month demo/dev account, please follow the sign up steps below: 1. You will need to know your organization's PartnerSource Business Center account ID. You can look your PartnerSource Business Center account ID up in PartnerSource by signing in with your

3 Windows Live ID. Once signed into PartnerSource go to My Accounts and reference the Account Number field for the PartnerSource Business Center ID. 2. Once you have your PartnerSource Business Center account ID, please make a request to Microsoft Dynamics Operations. You will need to complete the information requested in the online form and then submit it. Once your application information has been verified you will receive an confirmation to let you know that your request has been received. Please note that it may take up to 5 working days to receive this confirmation after submitting your request. Enabling Your Dynamics CRM Online Demo/Dev Offer Important Notes When you activate your Dynamics CRM Online demo/dev offer you can choose to it to an existing Microsoft Online Services account or sign up a new account. When you redeem your offer link for your demo account we recommend that you Sign Up for a new account so that you can demo the account separately from any existing production Internal Use Rights (IUR) accounts that you use today. You will not be able to separate the Demo subscription from your other accounts if you happen to redeem the offer on a production account. You must then contact [email protected] to have them issue you with a new offer and cancel your existing subscription. Microsoft Social Listening and Microsoft Dynamics Marketing 12-Month Demonstration-Development Accounts Microsoft Social Listening and Microsoft Dynamics Marketing demonstration-development accounts will be available to qualifying partners from 1st July Please note that this offer and its terms and conditions are subject to change or cancellation without prior notice. Use of Microsoft Social Listening and Microsoft Dynamics Marketing accounts are subject to the terms and conditions of use presented with the product. Microsoft Social Listening and Microsoft Dynamics Marketing 12 month Demo/Dev Qualification Criteria Microsoft Social Listening and Microsoft Dynamics Marketing demonstration-development accounts are currently only available to Dynamics CRM Gold and Dynamics CRM Silver competency partners. Qualifying partners are further limited to one Microsoft Social Listening and one Microsoft Dynamics Marketing demonstration-development account per MPN partner virtual organisation.

4 Qualifying partners who would like to take up the demo/dev offer will need to make a request to Microsoft Operations from the 1st July Please note: Microsoft Social Listening and Microsoft Dynamics Marketing demo accounts are not available to any other MPN competency holders until further notice Microsoft Social Listening and Microsoft Dynamics Marketing Demonstration-Development Offer Detail Offer Microsoft Social Listening 12 month Demo Account Microsoft Dynamics Marketing 12 month Demo Account # of Seats 25 seats (1 account per MPN partner virtual organisation for qualifying partners) 25 seats (1 account per MPN partner virtual organisation for qualifying partners) Enabling Your Microsoft Social Listening and Microsoft Dynamics Marketing Demo/Dev Offers Important Notes When you activate the Microsoft Social Listening and Microsoft Dynamics Marketing demo/dev offers you can choose to add them to an existing Microsoft Online Services account or sign up a new account. When you redeem your offer link for your demo account we recommend that you Sign Up for a new account so that you can demo the account separately from any existing Internal Use Rights (IUR) production accounts that you use today. You will not be able to separate the Demo subscription from your other accounts if you happen to redeem the offer on a production account. You must then contact [email protected] to have them issue you with a new offer and cancel your existing subscription. Request a Microsoft Social Listening Demonstration-Development Offer Dynamics Operations Microsoft Social Listening demo demonstration-development request

5 Request a Microsoft Dynamics Marketing Demonstration- Development Offer Dynamics Operations Microsoft Dynamics Marketing demo demonstration-development request Dynamics Online Demo/Dev Account Extensions Provided that you continue to maintain your Dynamics CRM Online, Dynamics CRM CSA partner status or Cloud Business Applications competency, Dynamics CRM Online 12 month demo/dev accounts can be extended for 12 months at the end of their 12 month subscription term. Partners who maintain their qualifying MPN competency for Microsoft Social Listening and Microsoft Dynamics Marketing can also use this demo/dev account extension process. Please note that Online demo/dev account extensions can take up to 10 working days to process. Please ensure that you make your demo/dev account extension request in good time to accommodate this turnaround time before your demo/dev account expires. Please make a request to [email protected] with the following information: Product demo/dev account type; i.e. Dynamics CRM Online, Microsoft Social Listening or Microsoft Dynamics Marketing Partner organisation name Requestor name and contact telephone number MPN ID PartnerSource Business Center account number Current Online demo/dev account subscription end date Online subscription URL Online account domain name and organisation name Dynamics CRM Online Demo/Dev Technical Product Support For technical product support issues with Dynamics CRM Online, Microsoft Social Listening and Microsoft Dynamics Marketing 12 month demo/dev accounts, partners should call the Cloud Partner Support team (formerly GPS). Online Services 12 month Demo/Dev Support Notes Demo accounts are not usually afforded a 24 x 7 Critical Situation (CritSit) level of support because these are non-production accounts Power of Choice migration (Dynamics CRM Online to On Premise) for demo/dev/test accounts is not supported

6 Otherwise the level of technical product support for Dynamics CRM Online, Microsoft Social Listening and Microsoft Dynamics Marketing demo/dev accounts is the same as that provided for production accounts.