How To Learn To Manage Your Company

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1 HRD Human Resource Metrics and Statistical Research 1 HRD Workforce Planning 17 HRD Compensation 26 HRD Benefits 39 HRD Human Resource Technology Solutions 47 HRD Employment Law 57 HRD Introduction to Human Resources 69 PSY Organizational Training 81 PSY Organizational Change Management 95 HRD80003: Financial Management for Profit 112 HRD Human Resource Metrics and Statistical Research Assignments Week: 1 Important IMPORTANT: You have a virtual class this week. You will need to setup your PC and prepare for this session. Check the Class News and/or Message Board for the virtual class schedule and instructions. Go to user setup (this should be done well in advance of your session start time) To fully participate in class sessions, it is highly recommended that you have a microphone as well as speakers or headphones Getting Started Read this section carefully for guidelines, directions, and course expectations. The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course. Textbook Visit Villanovu.com for current textbook and ISBN numbers Always use the ISBN number when ordering textbooks from third party vendors such as Amazon, ebay, etc. Many textbooks have the same title but different ISBN numbers. Free publisher companion website for students (This is NOT required. Here you will find supplemental reading and self quizzes) Page 1 of 118

2 Course Description Reviews the development of HR Metrics, quantitative planning techniques, and statistical analysis using state of the art software. Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional Contribution Item Virtual Class Session and Participation (8) *See grading details Percentage of Grade 10% Discussion Boards (5) 5% Assignments (13) 15% Quizzes (4) 40% Final Paper/Corporate Database Analysis 30% Total 100% Paper Final Paper - Due Week 8 Students will examine instructor approved metrics related question(s) and write an in-depth paper (up to 25 pages) following these guidelines. Option 1: Corporate Database analysis Examine a provided dataset (titled Final Paper database) and write a paper following the provided guidelines. This will require that you scrub the dataset, import it into SPSS, and run all appropriate statistics. Option 2: Examine a research issue/question relevant to your organization or an organization currently featured in the news (e.g., Wal-Mart) and write a paper following the provided guidelines. Overview of Course and Research Methods Topics covered: Benefits of applied research and metrics for decision making Syllabus and practical needs of course Research terms and designs Using research and navigating a journal article Conducting your own research Outcomes After completing this module you will be able to: Describe how research informs HR decision making Evaluate scholarly reports and studies Page 2 of 118

3 List the pros and cons of five commonly employed research designs in HRM Discuss the ethical guidelines of conducting research with human participants as put forth by the APA Detail the steps in designing a study and conducting a literature review View : Course Overview: Benefits of Applied Research and Metrics View : Research Methods: Becoming Versant View : Research Methods: Designs and Ethics View : Peer-Reviewed Journal Articles View : Conducting Your Own Research Demonstration View the Journal Research demonstration In this demonstration students will learn: Two common ways to find journal articles online Reading Mann Chapter 1 Pallant Chapter 1 (pages 3 5) Discussion Assignment 1: Discussion Board After viewing the lecture titled, Course Overview: Benefits of Applied Research and Metrics, assess your pre-training motivation for this class. What could help you become more motivated for the class? How do you think you will apply what you learn in your work? Post your response to the Message Board due Friday, 11:59 p.m. ET Post a reply to one of your classmates' posts due Sunday, 11:59 p.m. ET Page 3 of 118

4 Assignment Assignment 2 Using one of the five designs described in the lecture, Research Methods: Designs and Ethics, find an empirical study. Write a one page analysis (can be bullets) that reviews the independent, dependent, and control variables used in the study. What design did the researchers employ? Evaluate the quality of this study using the criteria you learned in the lecture titled, Research Methods: Becoming Versant. Submit your work using the Digital Drop Box (button below) Due Sunday,11:59 p.m. ET Assignment Assignment 3 Use the Falvey Library s website to identify at least five (5) articles on an area you would like to learn more about in HR. Make sure these come from top journals in Human Resource Management as described in the lecture titled, Conducting Your Own Research. Submit your references using APA (6th Edition) format (see suggested reading). Week: 2 Baseline Concepts Topics covered: Types of data (qualitative vs. quantitative; discreet vs. continuous; nominal, ordinal, interval, ratio) Choosing appropriate scales and measures Preparing a codebook Getting to know SPSS Preparing the data file and scrubbing the data Outcomes After completing this module you will be able to: Differentiate between types of data Choose appropriate scales and measures Prepare a codebook Explain and use SPSS Prepare a data file and scrub the data Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Page 4 of 118

5 View : Types of Data View : Preparing a Codebook Reading Pallant Chapter 1 (pages 5 10); Chapters 2 5 Mann Chapter 1 Demonstration View the demonstration Getting to Know SPSS In this demonstration, students will learn to: Open an existing data file Move between the SPSS Windows Perform operations using drop-down menus Demonstration View the demonstration Preparing a Data File In this demonstration, students will learn to: Create a datafile in Excel to import into SPSS Open an Excel file in SPSS Modify options in SPSS Label variables in SPSS Demonstration View the demonstration Preparing SPSS Data In this demonstration, students will learn to: Import EXCEL data into SPSS Work with data in SPSS Demonstration View the demonstration Scrubbing the Data In this demonstration, students will learn to: Check an SPSS database for errors Page 5 of 118

6 Find and correct errors in categorical and continuous variables Assignment Assignment 4 Open the quiz and homework dataset in either Excel or SPSS. Create variable labels to match the codebook. Find and correct all errors, using the techniques described in the demonstration videos. Submit your output and describe what you did and why. Submit using the Digital Drop Box** Due Sunday, 11:59 PM, ET Key for Quizzes and Homework datasets Dataset for Quizzes and Homework **Note: All SPSS files must be "zipped." Digital Drop Box, , and message board WILL NOT permit upload of SPSS files that are not zipped Quiz Quiz 1 Complete by Sunday, 11:59PM, ET You may need to access SPSS and the file below in order to complete this quiz Dataset for Quizzes and Homework Week: 3 Using Statistics to Make Decisions Topics covered: Multi-Attribute Utility Analysis (MAU) Project management Quality and process improvement Outcomes After completing this module you will be able to: Explain and demonstrate the application MAU Explain project management scheduling with a GANTT chart Demonstrate the use of a GANTT chart Page 6 of 118

7 Explain Critical Path Method (CPM) Demonstrate CPM Explain how Critical Chain Method (CCM) is an improvement over CPM Understand Deming s Seven Simple Statistical Tools Demonstrate the application of Deming s Seven Simple Statistical Tools with data View : Multi-Attribute Utility Analysis (MAU) View : Project Management View : Quality Management and Process Improvement Reading No reading this week Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Discussion Assignment 7: Discussion Board Write a short paper that differentiates between Critical Path Method (CPM) and Critical Chain Method (CCM). How is CCM an improvement over CPM? Post your response to the Message Board due Friday, 11:59 p.m. ET Post a reply to at least one of your classmates' posts due Sunday, 11:59 p.m. ET Discussion Assignment 8: Discussion Board GANTT chart Select a project in your personal or professional life and use a GANTT chart to plan the scheduling of the project Post your chart to the Message Board due Friday, 11:59 p.m. ET Post a reply to one of classmate's chart due Sunday, 11:59 p.m. ET Week: 4 Page 7 of 118

8 Exploring Data Analysis Topics covered: Categorical data (frequencies, eyeballing the data) Continuous data (summary statistics, skewness, kurtosis) Missing data what to do? Assessing normality Checking for outliers Outcomes After completing this module you will be able to: Define and demonstrate exploratory data analysis with categorical and continuous data Explain how to handle missing data Assess the normality of a distribution of data Evaluate outliers in a data set View : Categorical and Continuous Data: Part 1 View : Categorical and Continuous Data: Part 2 View : Preliminary Analyses: Missing Data, Assessing Normality, Outliers Reading Mann Chapters 3 and 5, begin Chapter 6 Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Assignment Assignment 9 An example of continuous data would be test scores from a Business Analytics test. Twenty students had the following scores: 98,97,92,96,88,86,85,86,84,83,82,81,81,81,80,79,79,79,76,77 Why are these continuous data? Are they interval or ratio scales? What can you tell about central tendency, variability, skewness and kurtosis? Create the appropriate Page 8 of 118

9 summary statistics. Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Quiz Quiz 2 Complete by Sunday, 11:59PM, ET You may need to access SPSS and the file below in order to complete this quiz Dataset for Quizzes and Homework Week: 5 Distributions, Z Scores, and Confidence Intervals Topics covered: Margin of Error Computing CI Interpreting CI Outcomes After completing this module you will be able to: Explain and demonstrate point estimates and confidence intervals Define margin of error Compute confidence intervals Interpret confidence intervals View : Types of Distributions and Z Scores View : Confidence Intervals Reading Mann Chapters 6 and 7 Page 9 of 118

10 Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Assignment Assignment 10 On page 277 of your Mann text, solve question 6.37, parts a and b. Submit your answers showing your work. Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Assignment Assignment 11 On page 282 of your Mann text, solve question 6.53, parts a, b, c, and d. Be sure to show your work. Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Assignment Assignment 12 On page 332 of your Mann text, complete exercises 7.93 and Show your work, not just the solutions. Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Week: 6 Measures of Relationships Among Variables Topics covered: Choosing the Right Analysis Chi Square (Tests of Independence) Correlation Regression Factor Analysis Page 10 of 118

11 Outcomes After completing this module you will be able to: Describe the various statistical techniques available Describe steps in choosing the best statistic Run a correlation Interpret a study that uses a regression and factor analysis View : Choosing the Right Statistic View : Choosing the Right Analysis & Chi-Square Test For Independence View : Correlation View : Regression View : Factor Analysis Reading Pallant Chapters 9 16 Mann Chapters 11, 13, and 14 Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Assignment Assignment 13 Write your research questions using the decision tree you learned in the lecture, Choosing the Right Analysis. Be sure to answer the three (3) questions and make you final decision about what the best analyses would be to address your research questions for this class. Submit using the Digital Drop Box Due Sunday, 11:59 p.m. ET Page 11 of 118

12 Discussion Assignment 14: Discussion Board Use the homework database to conduct one Pearson product-moment or Spearman rank-order correlation and interpret the output in layman s terms what do the direction, magnitude, and significance tell you? Post your response to the Message Board due Friday, 11:59 p.m. ET Post a reply to one of your classmates' posts due Sunday, 11:59 p.m. ET Key for Quiz and Homework Dataset for Quizzes and Homework Assignment Assignment 15 Open the Quiz/Homework dataset. Run a chi-square test for independence using Working FT versus not working full-time (FTvNFT) as your row variable and Ethnic as your column variable. What is the number of non-full time white women in your sample? Key for Quizzes and Homework Datasets Dataset for Quizzes and Homework Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Quiz Quiz 3 Complete by Sunday, 11:59PM, ET You may need to access SPSS and the file below in order to complete this quiz Dataset for Quizzes and Homework Week: 7 Comparing Groups Topics covered: Chi Square (Goodness of Fit) T-Tests Analysis of Variance (ANOVA) Page 12 of 118

13 MANOVA ANCOVA and MANCOVA Outcomes After completing this module you will be able to: Define and demonstrate the Chi-Square Test for Goodness of Fit Explain and demonstrate the application of a t-test Discuss and demonstrate the application of ANOVAs for assessing the differences among a group of means Describe the purpose and use of MANOVA, ANCOVA, and MANCOVA View : Chi-Square (Goodness of Fit) View : t-tests View : Analysis of Variance (ANOVA) View : MANOVA, ANCOVA, MANCOVA Reading Mann Chapters 8 12 Pallant Chapter 16 (pages 212 and 213), 18, 21, 22 Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Assignment Assignment 16 Open the Quiz/Homework dataset. Run a chi-square Goodness of Fit to test the hypothesis that there is no difference between the number of people working full-time versus the number of people Not Working (FT v NotW). How many people reported they are working full time? Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Page 13 of 118

14 Key for Quizzes and Homework Datasets Dataset for Quizzes and Homework Assignment Assignment 17 In one paragraph explain the difference between the ANOVA and ANCOVA tests. Compose a research question that would be associated with each test. One paragraph Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Assignment Assignment 18 In one paragraph explain the differences between the Independent Samples and Paired Samples T-Test. When do you use each? Purport a research question that could be addressed using each test. One paragraph Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Week: 8 Presenting Quantitative Information Topics covered: Technical Writing Technical Presentations Tables, Figures, and Graphs Outcomes After completing this module you will be able to: Explain the difference between a technical report and a proposal Write a technical report effectively Page 14 of 118

15 Present a PPT effectively to a professional audience View : Technical Writing and Presentations View : Tables, Figures, and Graphs Reading Pallant Chapter 7 Mann Chapter 2 Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Paper Final Paper Due - Friday Read these instructions for all details Due Friday, 11:59 PM, ET If submitting SPSS file(s), be sure to compress them before uploading Final Paper Database Example Executive Summary Assignment Assignment 19: PPT Create a PowerPoint presentation of your technical report for this class. Make sure to use no more than 20 slides, and follow the format suggested in this week's lectures. Submit using the Digital Drop Box Due Sunday, 11:59 PM, ET Discussion Assignment 20: Discussion Board - Table Create a table that conveys information to be displayed in your final paper. Post your response to the Message Board due Friday, 11:59 p.m. ET Page 15 of 118

16 Post a reply to at least one of your classmates' posts due Sunday, 11:59 p.m. ET Quiz Quiz 4 Complete by Sunday, 11:59PM, ET You may need to access SPSS and the file below in order to complete this quiz Dataset for Quizzes and Homework Page 16 of 118

17 HRD Workforce Planning Assignments Getting Started Week: 1 Read this section carefully for guidelines, directions, and course expectations. The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course. Textbook Visit Villanovu.com for current textbook and ISBN numbers Always use the ISBN number when ordering textbooks from third party vendors such as Amazon, ebay, etc. Many textbooks have the same title but different ISBN numbers. Course Description An examination of the key principles, goals, processes and challenges associated with effective strategic workforce planning in today s organizations. A writing intensive course with application assignments. Course Objectives Upon completing this course, students will be able to: Define workforce planning Describe a workforce planning model Design a workforce plan Demonstrate an understanding of the business benefits of workforce planning Discuss how workforce planning is linked to business strategy Assess talent needs within an organization Describe some of the best means to gain business support for a workforce plan Critically review a staffing model Conduct a gap analysis for a workforce plan Outline how to implement a workforce planning strategy Conduct a workforce planning kick-off session Describe how to use workforce planning to understand the impact of retirements and succession planning Discuss how retention affects workforce planning Define reductions in staff from a strategic perspective Identify ways of measuring the success of your workforce planning Describe how to measure the costs associated with workforce planning Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional Contribution Item Virtual Class Session and Participation (8) *See grading details Percentage of Grade 10% Page 17 of 118

18 Group Assignment (1) 20% Individual Assignments (2) 20% Research Paper (2 parts) Overview/Impression (15%) Paper (35%) 50% Total 100% Paper Paper During this class you will write: A 4-page overview / impression paper of the workforce planning process that exists in your current organization (or within a target organization that has been approved by your instructor.) Due week 3 A page paper that provides deep detail on the workforce planning process at the organization identified in the above assignment. Must include a thorough, critical analysis of the current state along with recommendations for improvements. Due week 7 Schedule of deliverables Topic due to instructor for approval in Week 2 4-page overview/impression due in week pages due in week 7 Introduction to Workforce Planning Outcomes Upon completing this module, students will be able to: Communicate with classmates and instructor via chat, , Discussion Board, and Virtual classroom Define workforce planning Recite the basic concepts of workforce planning Briefly discuss how to formulate a workforce planning initiative Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Page 18 of 118

19 If you haven't done so already, go to user setup (this should be done well in advance of your session start time) View lecture Course Introduction View lecture What is Workforce Planning? View lecture Preparing for Workforce Planning Reading Read Chapters 1 3 of Strategic Staffing Discussion Discussion Post a bullet point summary about yourself containing: Collegiate history undergrad, anticipated graduation date, and description of your favorite class ever Work history brief career summary Area of HR you are most interested in and why What you most want to get out of this class Please post on the discussion board by Sunday at 11:59 p.m. ET. Read your classmates' postings by the next class. If you are compelled, respond to another's post. Week: 2 Workforce Planning Model Outcomes Upon completing this course, students will be able to: Describe a workforce planning model Begin to design a workforce plan Demonstrate an understanding of the business benefits of workforce planning Page 19 of 118

20 Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Workforce Planning Model View lecture Business Benefits of Workforce Planning Important Paper Topic If you have been instructed to submit your paper topic for approval, please your instructor by Friday. Reading Read Chapters 4 6 of Strategic Staffing Assignment Individual Assignment Check the Discussion Board and/or Class News for details Due Friday, 11:59 PM, ET If requested, use the Digital Drop Box to submit your work Week: 3 Business Strategy and Support Outcomes Upon completing this course, students will be able to: Discuss how workforce planning is linked to business strategy Assess talent needs within an organization Describe some of the best means to gain business support for a workforce plan Critically review a staffing model Page 20 of 118

21 Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Linking Workforce Planning to Business Strategy View lecture Assessing Talent Needs View lecture Gaining Business Support Part 1 View lecture Gaining Business Support Part 2 Reading Read Chapters 7 9 of Strategic Staffing Paper Overview/Impression Summary Submit a 4-page overview / impression paper of the workforce planning process that exists in your current organization (or within the target organization approved by your instructor) This assignment grade will be graded as part of your overall final paper grade; failure to submit this assignment will be reflected in your paper grade Due Friday, 11:59 p.m. ET. Week: 4 The Internal Landscape Outcomes Upon completing this course, students will be able to: List the areas of an organization's internal landscape to consider when creating a workforce plan Conduct a gap analysis for a workforce plan Analyze and discuss workforce planning case studies Page 21 of 118

22 Outline how to implement a workforce planning strategy Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture The Internal Landscape View lecture Gap Analysis Reading Read Chapters of Strategic Staffing Week: 5 Analysis and Strategy Outcomes Upon completing this course, students will be able to: Describe how to move from gap analysis to a talent management strategy Move from a talent management strategy to successful implementation Explain how to support a specific workforce planning strategy and implementation Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture From Gap Analysis to Talent Management Planning Page 22 of 118

23 View lecture Linking Strategy and Implementation Part 1 View lecture Linking Strategy and Implementation Part 2 Reading Read Chapters of Strategic Staffing Assignment Individual Assignment 2 Check the Discussion Board and/or Class News for details Due Friday, 11:59 PM, ET If requested, use the Digital Drop Box to submit your work Paper Preliminary Research and Writing Begin to research and write a page paper containing recommendations for improving the workforce planning process within your target organization. This paper is due at the end of week 7. Week: 6 The External Landscape Outcomes Upon completing this course, students will be able to: Describe in detail the external market/landscape Conduct a workforce planning kick-off session Describe how to use workforce planning to understand the impact of retirements and succession planning Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. Page 23 of 118

24 View lecture The External Talent Landscape Part 1 View lecture The External Talent Landscape Part 2 Reading Read Chapters of Strategic Staffing Group project Group Assignment Check the Discussion Board and/or Class News for details Due Friday, 11:59 PM, ET If requested, use the Digital Drop Box to submit your work Week: 7 Retention and Workforce Planning Implementation Outcomes Upon completing this course, students will be able to: Discuss how retention affects workforce planning Describe how to best implement workforce planning within your company Define reductions in staff from a strategic perspective Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Retention and Workforce Planning Part 1 View lecture Retention and Workforce Planning Part 2 Page 24 of 118

25 View lecture Workforce Planning Implementation Reading Read Chapters in Strategic Staffing Paper Paper Due Friday Submit a page paper that provides deep detail on the workforce planning process at the organization identified in the above assignment. Must include a thorough, critical analysis of the current state along with recommendations for improvements. Due Friday Submit via Digital Drop Box Week: 8 Measurement Outcomes Upon completing this course, students will be able to: Identify unique ways of measuring the success of your workforce planning Describe how to measure the costs associated with workforce planning Examine on-demand staffing Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Measurement View lecture Measurement Discussion Part 1 View lecture Measurement Discussion Part 2 Page 25 of 118

26 View lecture On-Demand Staffing Reading Read Chapters 22 and 23 of Strategic Staffing HRD Compensation Getting Started Assignments Week: 1 Read this section carefully for guidelines, directions, and course expectations The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course Textbook Visit Villanovu.com for current textbook and ISBN numbers Always use the ISBN number when ordering textbooks from third party vendors such as Amazon, ebay, etc. Many textbooks have the same title but different ISBN numbers. Library ereserves This course requires reserved library material accessed electronically through the Villanova mynova portal. For details on how to access reserved reading, click here. Course Description Current Human Resources approaches to compensation, emphasizing the motivational/productivity implications of these practices. Course Objectives Upon completing this course, students will be able to: Define the role of the compensation professional Discuss Equal Employment Opportunity (EEO) and the Office of Federal Contract Compliance Programs (OFCCP) Explore issues regarding minimum wage Examine the Fair Labor Standards Act (FLSA) Examine compensation strategy Analyze behavioral issues and system implications associated with job titles Explain the purpose behind documenting jobs and explore the methods companies use to collect job content information Describe the standard methods of job evaluation Analyze why survey companies are used to provide market data Examine the art of market pricing Explore purpose and types of salary structures Page 26 of 118

27 Explain current theories and experiments in merit systems and executive compensation Analyze communication challenges in compensation Discuss the role of media in compensation communication Examine merit metrics Analyze external labor economics Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional Contribution Item Virtual Class Session (8) *See grading details Percentage of Grade 10% Quizzes (2) 10% 3 5-Page Market Price Paper 10% 10-Page Compensation Research Paper 20% Group Project 20% Small Assignments/Papers (5) 30% Total 100% Group project Group Project Due Week 7 You will find your team assignment on the Group Project Message Board. Each group of 3 4 members will submit one report. You will be graded as a team on items such as organization, content, composition, creativity, and presentation. Communicate with each other via , chat, message board, etc. Getting Started Make contact with your team members Do a skill inventory, indentifying what you can bring to the team in terms of the task and maintenance roles Set ground rules pertaining to meeting times, meeting protocol, team roles, notifications, assignment responsibilities, and other task and maintenance issues Identify the likely issues that might bring team members into conflict and agree beforehand on how to deal constructively with those conflicts Project Description A company name will be provided to you. You will need to desing a compensation program for this company which will include the following elements: Page 27 of 118

28 Company description Compensation/total rewards philosophy statement Evaluation methodology Grade/salary range structure, with information about how the structure is to be used, 3 5 job descriptions, and an organization chart Salary administration program and strategy Recognition strategy and programs offered Variable pay strategy and programs You can be as creative as you like regarding content, style and form, or the format in which it is submitted. Minimum requirements Must be structurally sound and support the philosophy in all elements Should be pages Must include all the required elements Group project is due Week 7 by Sunday, 11:59pm ET. Paper Compensation Research Paper Due Week 8 Select an executive compensation topic from the list provided and write a 10 (+/-1) page paper using reference material no more than 3 years old Reference material is best drawn from the business press (Wall Street Journal, NY Times, Business Week, etc.) and should reflect an informed opinion about the topic This assignment is due by Sunday of Week 8 at 11:59pm ET. Legal and Ethical Context for Compensation Outcomes Upon completing this module, students should be able to: Examine the impact of major federal laws related to compensation so that the student can identify issues in the workplace sufficiently to avoid liability and know when there is a risk of illegality Apply the concepts that underpin the legal ruls to common compensation activity in an organization Explain the need for an ethical framework to compensation work Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Page 28 of 118

29 If you haven't done so already, go to user setup (this should be done well in advance of your session start time) View lecture Ethics View lecture Legal Context of Compensation View lecture Minimum Wage View lecture Fair Labor Standards Act Reading Read Chapter 8 of The Compensation Handbook Read Current Issues Packet 1 (Accessed electronically through the Villanova mynova portal. For details on how to access reserved reading, click here.) Read Encyclical Letter "Caritas in Veritate" of the Supreme Pontiff Benedict XVI Discussion Getting to Know You Discussion Please post one or two introductory paragraphs to introduce yourself to your classmates; include your interests, hobbies, where you are in the program, and your expectations for the class. If you are compelled, comment on another's posts. Post your response to this week's board Due Sunday, 11:59 PM, ET Quiz Quiz 1 Covers material from week 1 30 minutes 10 multiple choice questions Complete no later than Sunday, 11:59 p.m., ET (you will be locked out of the quiz at this time, regardless of when you started the quiz; be sure to give yourself enough time to complete the quiz) Week: 2 Page 29 of 118

30 Alignment to Organization Strategy Outcomes Upon completing this module, students should be able to: Provide practical guidelines and an analytical format to evaluate organizational strategy as it pertains to the alignment of compensation Examine a market-based approach to the alignment of compensation and organization strategy Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Alignment to Strategy View lecture Multiple Market Approach to Analyzing Strategy View lecture Multiple Market Approach to Compensation Discussion Discussion 1 Instructor will provide a review of the concepts of being competitive in the four markets and solicit student reaction to the structure and whether or not the structure is validated by their experience. Provide at least one example of a multiple market analysis or an analysis of the question about the economic impact of performance differentiation. Post your response to this week's board Post a reply to two other students initial posts (first choose students who do not have reply posts so that all students receive feedback) Your initial posting, as well as your reply posts should be substantive and relevant Due Sunday, 11:59 PM, ET Reading Read Chapters 1 5 of The Compensation Handbook Page 30 of 118

31 Assignment Market Analysis Paper View this week's lectures prior to beginning this assignment Select three organizations in different customer markets and with different fundamental business models. In a 3 5 page paper, apply the framework of the four-market analysis (external labor markets, internal labor markets, capital markets, and customer markets) to conduct a compensation strategy analysis of the competitive landscape for each of the organizations. In addition, for each organization, consider at least one highly influential, large population job in the organization and apply the question What is the economic difference to the organization of the performance in that job, being poor, mediocre and outstanding? The question is highlighted in the video lecture. (No references or citations needed.) Submit by Sunday 11:59pm ET. Week: 3 Job Descriptions Outcomes Upon completing this module, students should be able to: Identify the elements of a job description Describe the roles of individuals involved in writing job descriptions Explore methods to collect job description information Discuss the mechanics and draft a job description Explore job titling structures Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Job Titles View lecture Documenting Jobs View lecture Job Description Process Page 31 of 118

32 View lecture Mechanics of Job Descriptions Reading Read Chapter 8 of The Compensation Handbook Assignment Job Descriptions Write 3 one-page job descriptions in the format described in the lecture One job description for an executive position One job description for a manager/supervisor position One job description for an individual contributor These should be original, based on interviews conducted with individuals you know (e.g. fellow students, spouses, parents, or individuals you work or interact with) This assignment needs to be submitted by Sunday at 11:59pm ET. Week: 4 Job Evaluations Outcomes Upon completing this module, students should be able to: Examine the purpose of job evaluation Describe standard types of job evaluation Explore approaches companies take to job evaluation Explore market pricing through surveys Define market survey terms Practice evaluating jobs Use market pricing to prepare a recommendation for management. Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Job Evaluations Page 32 of 118

33 View lecture Approaches to Job Evaluations View lecture Survey Sourcing View lecture Market Pricing Reading Read Chapters 9 and 10 of The Compensation Handbook Resources Salary.com Monster.com Bureau of Labor Statistics Organisation for Economic Co-operation and Development Paper Market Price Paper Conduct original research, on the internet or using other sources, to market price a position Write a 3 5 page paper documenting your findings and observations Paper can include a critique of the information itself but should not include a critique of the website, usability, etc. Maximum of five pages, double spaced, font size 11 Paper must be submitted by Sunday at 11:59pm ET. Assignment Ranking Essay Professor will supply eight job descriptions. Students are to read the job descriptions and evaluate them to create a hierarchy of jobs. Each student must internally rank them, post their results to the Internet, and write an essay justifying why their ranking is correct. Essay should include why the student ranked them in that order, specifically what was used to determine the ranking, why the student's ranking is correct, and observations about the exercise of evaluating jobs itself. Maximum paper length of two pages Double spaced, font size 11 Paper must be submitted by Sunday at 11:59pm ET. Week: 5 Page 33 of 118

34 Salary Structures Outcomes Upon completing this module, students should be able to: Explain purpose, terminology and types of salary structures Describe the process of creating a salary structure and some key decision points Explore how to implement a salary structure Describe how to place positions in a grade/salary structure Analyze theory and practice for salary administration, specifically base pay increase programs Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture The Basics of Salary Structure View lecture Designing a Salary Range View lecture Changing a Salary Structure View lecture Merit Programs Reading Read Chapter 12 of The Compensation Handbook Assignment Salary Range Create a salary range based on the handout and place all the positions in the grade. Use the parameters from the lecture. Assignment is due by Sunday at 11:59pm ET. Week: 6 Page 34 of 118

35 Short-Term Incentive Plans Outcomes Upon completing this module, students should be able to: Discuss rewards theory and motivation Define variable pay and explain terms associated with incentive pay Discuss bonuses as a competitive advantage Design bonus objectives Explain funding, controls, and administrative issues associated with bonus pay Examine how recognition fits into rewards programs Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. Prepare for next week's Virtual Class Due one-week in advance of next week's virtual class Select a US based public company and the company name to the instructor one-week in advance of next week's virtual class For next week, you will read the company's executive compensation sections of their 2010 annual proxy statement and be prepared to discuss what elements of the executive compensation program you thought were well aligned to shareholder interests and which, if any, were not View lecture Short-Term Incentive and Rewards Strategy View lecture Variable Pay View lecture Designing Bonus Objectives View lecture Administration and Funding and Short-Term Incentives View lecture Recognition Page 35 of 118

36 Reading Read Chapters of The Compensation Manual Make Their Day! Assignment Recognition Essay Write a 2-page essay Page one should focus on what the most meaningful recognition you have ever recieved; describe the recognition and how it impacted you The second page should contain your thoughts on how frequently you recognize others, what methods you use, and how this impacts your relationships Maximum of two pages, double-spaced, font size 11 This assignment is due by Sunday at 11:59pm ET. Homework Reminder: Instructor Select a US based public company and the company name to the instructor one-week in advance of next week's virtual class For next week, you will read the company's executive compensation sections of their 2010 annual proxy statement and be prepared to discuss what elements of the executive compensation program you thought were well aligned to shareholder interests and which, if any, were not Due one-week in advance of next week's virtual class Week: 7 Executive Compensation Outcomes Upon completing this module, students should be able to: Identify the basic elements of cash and equity based executive compensation plans and understand the general operation of each element Examine what is different and similar in executive compensation market pricing relative to generic market pricing Analyze the organizational strategic drivers that can inform a reasonable executive compensation strategy Page 36 of 118

37 Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Come to this week's virtual class prepared to discuss your chosen U.S. company's executive compensation plan. You will share with the class, what elements of the executive compensation program you thought were well aligned to shareholder interests and which, if any, were not. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Executive Compensation View lecture Executive Compensation Elements and Pay for Performance View lecture Market Pricing Executive Compensation View lecture Equity and Disclosure of Executive Compensation Reading Read Chapters 25, 25, 28, 30, 31, and 33 of The Compensation Handbook Group project Group Project Minimum requirements Must be structurally sound and support the philosophy in all elements Should be pages Must include all the required elements Due Sunday, 11:59pm ET. Week: 8 Communications and Metrics Page 37 of 118

38 Outcomes Upon completing this module, students should be able to: Learn how to evaluate the perspectives of the various audiences and constituencies in compensation communication Analyze various strategies for construction of a total rewards statement Evaluate the appropriate use and the risk of new media and social networking in compensation communication Become familiar with a range of common compensation metrics and know how to calculate them View lecture Communications and Metrics View lecture Total Remuneration Statements View lecture New Media View lecture Compensation Metrics Quiz Quiz 2 Covers Week 8 material 30 minutes 10 multiple choice questions Complete no later than Sunday, 11:59 p.m., ET (you will be locked out of the quiz at this time, regardless of when you started the quiz; be sure to give yourself enough time to complete the quiz) Paper Compensation Research Paper Select an executive compensation topic from the list provided and write a 10 (+/-1) page paper using reference material no more than 3 years old Reference material is best drawn from the business press (Wall Street Journal, NY Times, Business Week, etc.) and should reflect an informed opinion about the topic This assignment is due by Sunday at 11:59pm ET. Page 38 of 118

39 Course Syllabus: HRD Benefits Assignments Getting Started Week: 1 Read this section carefully for guidelines, directions, and course expectations The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course Textbook Visit villanou.com for up to date textbook information Course Description Course Objectives Approaches to benefits and the motivational and productivity implications of these practices. Diversity of benefits programs used by companies today. (3 credits) Upon completion of this course, students will be able to: Discuss benefit plan design concepts, issues, and process Describe the basic regulatory framework affecting employee benefits Discuss the evolution of healthcare plans Examine how long-term care has been redefined Explain the characteristics of successful work-life balance programs and how they fit within the employee benefits landscape Define the components of social insurance programs including social security, Medicare, workers' compensation, and unemployment compensation insurance Describe the basic of retirement plans including the 401(k), 403(b), and 457(b) plans Define the concepts of executive compensation Examine potential liability issues under ERISA Define strategies for building a competitive total compensation program Supplemental Materials Suggested Reading and Reference List of SHRM and HR Related Websites Falvey Memorial Library Using the Falvey Library RefWorks Alliance for Work-Life Progress WorldatWork Publication Manual of the American Psychological Association (6th ed), American Psychological Association (Note: it is strongly recommended that all students have their own copy of this publication) Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional contribution Page 39 of 118

40 Item Virtual Class Session (8) * See grading details Percentage of Grade 10% Discussions/Assignments (4) 40% Research Projects (2) 50% Total 100% Virtual Class Session Students are expected to attend and actively participate in all eight (8) live virtual sessions. Minimal participation, late attendance, and absences will be reflected in your grade. Students are allowed to miss one (1) live session without penalty. In the event that students miss more than one session, they can complete make up work by listening and viewing the archived session, then provide written reflection and answer knowledge questions provided by the instructor. Students who miss 2, 3, or 4 live sessions, but complete the make-up work, can receive a maximum of 5% of the class participation credit. Students who miss five or more sessions will receive 0 credit, regardless of whether they complete make-up work. The Environment of Employee Benefits Outcomes Describe benefit plan design concepts and issues Explain benefit program evaluation and design process Describe risk-based concepts in employee benefit planning Explain employer and employee objectives in benefit program design Understand the basic regulatory framework affecting employee benefits Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture The Environment of Employee Benefits View lecture Evaluating and Designing Employee benefit Programs Page 40 of 118

41 View lecture Risk Management Concepts View lecture Regulatory Framework Reading Read Chapters 1 4 of The Handbook of Employee Benefits Discussion Write a 250-word response to the topic posted on this week's message board Submit a maximum 100-word reply to at least one of your classmates post Post your responses to the message board by Sunday 11:59pm ET. Assignment Write a three-page summary covering the environment of employee benefits. Discuss trends and how they impact employee benefit plans. Submit by Sunday 11:59pm ET. Week: 2 Overview of Healthcare Plans Outcomes Understand the evolution of healthcare plans Grasp the tenants of managing utilization as well as cost Realize the impact that health savings accounts can have on delivery systems Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Traditional Healthcare Plans Page 41 of 118

42 View lecture Understanding and Managing Healthcare Costs View lecture Consumer Driven Healthcare View lecture Healthcare Quality Issues Reading Read Chapters 5 9 of The Handbook of Employee Benefits Read the article "Pros and Cons of Group Health Insurance" Read the article "Employers Weigh Health Care Strategies" Discussion Write a 250-word response to the topic posted on this week's message board Submit a maximum 100-word reply to at least one of your classmates post Post your responses to the message board by Sunday 11:59pm ET. Week: 3 Other Types of Benefits Plans Outcomes Understand how long-term care has been redefined to make it a valuable benefit Demonstrate why the review of these components in the benefit plan structure can be restructured to provide more efficient plans Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Dental Plans View lecture Alternative Drug Plans View lecture Long-Term Care Page 42 of 118

43 View lecture Disability Plans Reading Read Chapters 10, 11, 13, and 14 of The Handbook of Employee Benefits Read the article "How Validare the Assumptions Underlying Consume-Driven Health Plans?" Week: 4 Work-Life Benefits Outcomes Describe how work-life benefits fit within the employee benefits landscape Describe traditional and family leave plans that serve as the basis for work-life balance programs Explain the characteristics of successful work-life balance programs Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Motivation Behind Work-Life Programs View lecture Time-Off Benefits and Family and Medical Leave View lecture Elements of Work-Life Programs Reading Read Chapters of The Handbook of Employee Benefits Review the Alliance for Work-Life Progress website Paper Write a 10 page research paper, double-spaced and in the APA style. The research paper must be based on a topic from the list of approved research topics. The paper is required to have no less than 10 references with a limit of 3 web-based references. Page 43 of 118

44 Please refer to the list of approved topics. Submit your work no later than 11:59pm ET Sunday. Week: 5 Social Insurance Programs Outcomes Explain methods of coordinating social insurance programs with private benefit plans Describe the three pillars of economic security protection Describe the components of social insurance programs including social security, Medicare, workers' compensation, and unemployment compensation insurance Explain how social insurance programs are a vital part of sound employee benefit planning Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Social Security View lecture Medicare View lecture Workers' Compensation Insurance View lecture Fundamentals of Unemployment Compensation Insurance Reading Read Chapters of The Handbook of Employee Benefits Review the Medicare information on the Department of Health and Human Services' website Review the workers' compensation insurance website Week: 6 Page 44 of 118

45 Retirement Plans Outcomes Understand the basics of retirement plans Understand the common thread and differences in the 401(k), 403(b), and 457(b) plans Understand the various core components used to develop profit sharing plans for employees Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Fundamentals of Retirement Planning View lecture 401(k) Plans View lecture 403(b) and 457(b) Accounts View lecture Profit Sharing Plans Reading Read Chapters 25-27, 29-31, 33, and 34 of The Handbook of Employee Benefits Read the article "Retirement Investing: No Gender Gap in Portfolio Performance" Read the article "Helping 401(k) Participants Pays Off" Week: 7 Executive Compensation Outcomes Understand the concepts of executive compensation and which types benefit the employer more than others Examine the potential depth of the liability issues under ERISA Learn how to evaluate a benefit plan beyond the issues of cost Page 45 of 118

46 Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Executive Compensation Plans View lecture Cafeteria Plans View lecture Fiduciary Liability Issues Under ERISA Reading Read Chapters 32, 36, 37, and 39 of The Handbook of Employee Benefits Read the article "Private Pension: Fulfilling Fiduciary Obligations Can Present Challenges for 401(k) Plan Sponsors" Paper Write a 10 page research paper, double-spaced and in APA style. The research paper must be based on a topic from the list of approved research topics. The paper is required to have no less than 10 references with a limit of three web-based references. Please refer to the list of approved topics. Due no later than 11:59 PM ET Sunday. Week: 8 Issues in Employee Benefits Outcomes Understand and appreciate various issues in employee benefits including preventive healthcare programs, global employee benefit plan strategy, and human resources strategy Define strategies for building a competitive total compensation program Demonstrate an understanding of how employee benefit plans are an integral part of an overall human resources strategy within an organization Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Page 46 of 118

47 View lecture Preventive Healthcare Strategies View lecture Globalization of Employee Benefits View lecture Total Rewards View lecture Human Resources Strategy Reading Read Chapters 32, 36, 37, and 39 of The Handbook of Employee Benefits Review the website of the Wellness Council of America Review the website of WorldatWork Discussion Go to this website Read Total Rewards Feature in Fortune Magazine Read The 'It' Factor: A New Total Rewards Model Leads the Way Review the Total Rewards Model Post a discussion of no more than 100 words relating to the World at Work website and comment on whether the Total Rewards Model would be effective in organizations Post your response to the message board by Sunday at 11:59pm ET. Course Syllabus: HRD Human Resource Technology Solutions Assignments Week: 1 Getting Started Page 47 of 118

48 Read this section carefully for guidelines, directions, and course expectations. The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course. Textbook Visit Villanovu.com for current textbook and ISBN numbers Always use the ISBN number when ordering textbooks from third party vendors such as Amazon, ebay, etc. Many textbooks have the same title but different ISBN numbers. Course Description Technology and applications for human resources management. Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional Contribution Item Virtual Class Session (8) *See grading details Percentage of Grade 10% Technical Experience Paper 10% Career Website Comparison Paper 20% Final Project 40% Discussion Assignments (7) 20% Total 100% Paper Final Project Analyze a company s HRIS. Write a 10-page report that describes the company s current application of technology in the field of human resources. Think about the different uses of technology that have been studied throughout the semester. Provide suggestions for improvements or enhancements to the existing system. What would make sense to change based on the characteristics of the company? Be sure to include a business case for your recommendation as well as supporting documentation (i.e., research articles). Each group will discuss their project to the class during week 7. Required components include: At least 3 research articles cited Explain existing technology Offer recommendation Reason for recommendation Business case This will be due in Week 7 on Sunday at 11:59pm ET. Page 48 of 118

49 assignment Academic Honesty and Ethics Academic integrity lies at the heart of the values expressed in the University's mission statement and inspired by the spirit of Saint Augustine. When one comes to Villanova, one joins an academic community founded on the search for knowledge in an atmosphere of cooperation and trust. The intellectual health of the community depends on this trust and draws nourishment from the integrity and mutual respect of each of its members. It is the responsibility of the student to review and follow Villanova's policy and code of academic integrity. Assignment Read and acknowledge the following. Then paste it into an to your instructor using the tool on this website. Use "Ethics Agreement" as the subject heading of the . I agree to the following guidelines: I will review the website on a regular basis to ensure I am aware of assignments, deadlines, and virtual class sessions I am responsible for meeting the class requirements I will neither give nor receive aid on class quizzes The work I submit will be my own Background and Evolution of HR Technology Outcomes Upon completing this course, students will be able to: Describe the evolution of HR technology Compare traditional and virtual HR Explain the need of HR professionals to understand HR technology View lecture Course Introduction View lecture History of HR Technology View lecture HR Terminology Reading Read Chapters 1 and 2 Page 49 of 118

50 Assignment Write a 1-2 page paper describing your experience working with HR Technology. If you haven t worked with HR Technology, describe your background with other technology (e.g., MS Excel, applications, on-line experiences, etc.). Include a positive and a negative experience e.g., example of a time technology was helpful to you and an example when technology became a hindrance. This is due by Sunday at 11:59pm ET. Homework Using no more than one page, answer Discussion Questions 1, 2, and 3 on page 21 of your textbook. This is due by Sunday at 11:59pm ET. Homework Using no more than one page, Answer Discussion Questions 1, 2, and 10 on pages of your textbook. This is due by Sunday at 11:59pm ET. Week: 2 Current Landscape of HR Technology Outcomes Upon completing this course, students will be able to: Understand the current HRIS landscape with respect to what is available on the market Describe companies' HRIS needs Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Current Landscape of HR Technology Reading Read Chapter 4 Page 50 of 118

51 Homework Using no more than one page, answer Discussion Questions 1, 2, and 3 on page 97 of your textbook. This is due by Sunday at 11:59pm ET. Week: 3 HRIS Applications Part 1: Staffing, Benefits, and Compensation Outcomes Upon completing this course, students will be able to: Describe the components of staffing and the associated use of technology List the criteria to consider when creating or evaluating a company s career site Explain when an on-line job posting may not be the most effective recruiting vehicle Analyze biases related to on-line recruiting Describe employee and manager self service Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Staffing View lecture Staffing Assessments View lecture Staffing Hiring, Deployment, and Retention View lecture Employee Self-Service and Benefits Part 1 View lecture Employee Self-Service and Benefits Part 2 Page 51 of 118

52 View lecture Manager Self-Service and Compensation Reading Read Chapters 10, 11, and 13 Assignment Write a 3 4-page analysis of a company s career site. Provide a summary of the site; be sure to describe what you found to be effective and ineffective. You should include suggestions for improvement. If necessary, feel free to compare to another company s site. Provide a cover sheet for your assignment. The cover sheet should list your name, the course name, the due date, the name of the assignment, and the web address(es) of the site(s) analyzed. The paper should be double-spaced and should not be longer than 4 pages (excluding cover sheet). This is due by Sunday at 11:59pm ET. Week: 4 HRIS Applications Continued Outcomes Upon completing this module, students will be able to: Evaluate various components of performance management criteria in an electronic environment Examine how learning and development systems augment conventional educational assets Judge the merits of distance learning versus classroom environments Recognize the value of change agents and how to structure and implement a transition plan Explain the basics of change management techniques Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Performance Management Systems View lecture Learning and Development Systems Page 52 of 118

53 View lecture E-Learning and Knowledge Management View lecture Change Agents and Transition Plans View lecture Change Management Reading Read Chapter 12 Homework Using no more than one page, answer Discussion Questions 2, 3, and 7 on page 332 of your textbook. This is due by Sunday at 11:59pm ET. Week: 5 Selection and Implementation Outcomes Upon completing this module, students will be able to: Discuss the goals and steps of the physical design phase Describe the purpose and components of an RFP Explain the components of a business case Discuss common reasons why business cases fail Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Physical Design Phase and Vendor Selection View lecture Business Case Page 53 of 118

54 Reading Read Chapters 3, 5, and 6 Homework Using no more than one page, answer Discussion Questions 3, 5, and 6 on page 118 of your textbook. This is due by Sunday at 11:59pm ET. Week: 6 Selection and Implementation, Continued Outcomes Upon completing this module, students will be able to: Examine the human implications of changing work environment by the installation of a HRIS system Deal with resistance to this change Anticipate where difficulties may occur in the project Predict where data migration issues will occur and prevent them Analyze which systems will best meet the organizations need Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Project Management View lecture Change Management Techniques View lecture Reasons for Project Failures View lecture Data Migration Page 54 of 118

55 View lecture Gap Analysis Reading Read Chapters 7 and 8 Homework Using no more than one page, answer Discussion Questions 2, 3, and 5 on page 202 of your textbook. This is due by Sunday at 11:59pm ET. Week: 7 Reporting, Data Privacy, and Security Outcomes Upon completing this module, students will be able to: Analyze basic reporting requirements and the core federal HR reports Describe the various areas of data privacy definitions List the criteria for confidentiality, integrity, and availability where data security is concerned Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture Reporting, Data Privacy, and Security Reading Read Chapter 15 Paper Final Project Analyze a company s HRIS. Write a 10-page report that describes the company s current application of technology in the field of human resources. Think about the different uses of technology that have been studied throughout the semester. Provide suggestions for improvements or enhancements to the existing system. What would make sense to change based on the characteristics of the company? Page 55 of 118

56 Be sure to include a business case for your recommendation as well as supporting documentation (i.e., research articles). Each group will discuss their project to the class during week 7. Required components include: At least 3 research articles cited Explain existing technology Offer recommendation Reason for recommendation Business case This project is due on Sunday at 11:59pm ET. Week: 8 Administration, Global Issues, and the Future Outcomes Upon completing this module, students will be able to: Discuss the four HR service delivery methods facilitated by technology Explain the advantages and disadvantages of each service delivery model Discuss differences among countries that affect HR administration Explore technology s influence on companies in a global economy Explain the future of HR and associated technology Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and material. Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on time when attendance is taken at the start of class. Late arrival will be noted. View lecture HR Administration and Related Technologies Part 1 View lecture HR Administration and Related Technologies Part 2 View lecture Global HR Page 56 of 118

57 View lecture The Future of HR Reading Read Chapters 9, 14, and 16 Homework Using no more than one page, answer Discussion Questions 2, 3, and 5 on page 405 of your textbook. This is due by Sunday at 11:59pm ET. HRD Employment Law Getting Started Assignments Week: 1 Read this section carefully for guidelines, directions, and course expectations The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course Important IMPORTANT: You have a virtual session this week. You will need to setup your PC and prepare for this session. Check the Class News and/or Message Board for the virtual class schedule and instructions. Go to user setup (this should be done well in advance of your session start time) To fully participate in class sessions, it is highly recommended that you have a microphone as well as speakers or headphones Textbook Visit villanovu.com for textbook information Course Description Current legal issues affecting the human resource function, including employment-at-will, EEO, sexual harassment, and Supreme Court decisions. Application to human resources situations from the employer and employee perspective. Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional Contribution Item Virtual Class Session * See grading details Percentage of Grade 10% Quizzes (2@ 10% each) 20% Midterm Exam (2 parts) 20% Page 57 of 118

58 Discussion Board 10% Project/Paper (1) 20% Final Exam (2 parts) 20% Total 100% Paper Research Paper :Due Week 5 Instructions: Research business publications such as the Wall Street Journal, Business Week, or law journals; locate stories that are relevant to our study of Employment Law. Select five quotes from five different articles and type out the quote, the speaker, and the source. For each quote, write 1-2 paragraphs explaining the relevance to what we studied, or further explaining the context of the quote. Regulation of the Employment Relationship Employer-Employee Relationship Employment at Will Administrative and Legal System Discussion Discussion Board 1 On the Week 1 Discussion Board, post a brief introduction of yourself and your reason for being in this program/class; feel free to mention any employment law related issue that you hope to explore in this course If you feel compelled, post feedback to an original posting by another classmate Due Sunday, 11:59 p.m., ET Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. Page 58 of 118

59 View lecture Introduction and the Employer/Employee Relationship Upon completing this lecture, students will be able to: Discuss an overview of the course Examine the employer/employee relationship Explore what the relationship means and the importance of the relationship View lecture Regulation of the Employment Relationship Upon completing this lecture, students will be able to: Discuss the employer/employee relationship, its meaning, and its importance Examine what makes a worker an employee Become familiar with relevant laws Analyze differences between employees and independent contractors Recognize commonly applied tests to determine employment status View lecture Employment-at-Will Upon completing this lecture, students will be able to: Define employment-at-will Identify the exceptions to the employment-at-will doctrine Discuss the retaliatory discharge claim Recognize breaches of implied covenants and implied contracts View lecture The Administrative and Legal System Upon completing this lecture, students will be able to: Describe the functions of and the differences between the state and federal court systems Examine the roles of the state and local fair employment practice agencies Analyze the process when a claim is filed under federal or state law Reading Read Chapter 1 of Employment Law for Business Page 59 of 118

60 Week: 2 Title VII of the Civil Rights Act of 1964 Historical Background Race Discrimination View lecture Title VII of the Civil Rights Act of 1964, Part 1 Upon completing this lecture, students will be able to: Explain the history leading up to the passage of the Civil Rights Act of 1964 Define what is prohibited by Title VII Recognize who is and who is not covered by Title VII View lecture Title VII of the Civil Rights Act of 1964, Part 2 Upon completing this lecture, students will be able to: Describe how a Title VII claim is filed and proceeds throughout the administrative process Define disparate treatment and an employer's defense to such a claim Define disparate impact, including the four-fifths rule and employer defenses to such a claim View lecture Race and Color Discrimination Upon completing this lecture, students will be able to: Discuss the history of race discrimination and civil rights Examine major federal laws prohibiting race and color discrimination Identify what is required to prove and to defend against a case of race or color discrimination Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. Page 60 of 118

61 Reading Read Chapters 2 and 5 of Employment Law for Business Quiz Week 2 Quiz Covers reading from Weeks 1 and 2 75 minutes 20 multiple choice questions Complete no later than Sunday, 11:59 p.m., ET (you will be locked out of the quiz at this time, regardless of when you started the quiz; be sure to give yourself enough time to complete the quiz) Week: 3 Gender Discrimination & Sexual Harassment Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. Outcomes Upon completion of these lectures, students will be able to: Recognize the issues in employment regarding fetal protection policies and grooming policies Differentiate between equal pay and comparable worth Look at gender myths which contribute to workplace behavior Define how Title VII prohibits gender discrimination Understand the Equal Pay Act and the Pregnancy Discrimination Act List the different ways gender discrimination is manifested in the workplace Analyze fact situations and determine if there are gender issues that could result in employer liability View lecture Gender Discrimination, Part 1 Upon completion of this lecture, students will be able to: Define how Title VII prohibits gender discrimination List the different was gender discrimination is manifested in the workplace Page 61 of 118

62 Analyze situations and determine if there are gender issues that could result in employer liability View lecture Gender Discrimination, Part 2 View lecture Sexual Harassment Upon completion of this lecture, students will be able to: Explain the statutory basis for sexual harassment claims Discuss the background leading up to sexual harassment as a workplace issue Define quid pro quo and hostile environment sexual harassment and give requirements for making cases under each Explain the employer defenses to sexual harassment claims Define employer liability for various types of sexual harassment claims Describe proactive and corrective actions an employer can take to prevent or lessen liability Reading Read Chapters 7 and 8 of Employment Law for Business Week: 4 National Origin Discrimination Religious Discrimination Recruiting and Selection Issues Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture National Origin Discrimination Upon completion of this lecture, students will be able to: Define the protection based on national origin Page 62 of 118

63 Explain the employee s prima facie case Discuss the employer s response/defenses and status of English-only policies List the requirements of IRCA Define the relationship with other Title VII protected classes Explain the difference between national origin and citizenship View lecture Religious Discrimination Upon completion of this lecture, students will be able to: Explore the background of religious discrimination Provide Title VII s definition of religion Define the employer s requirement to accommodate Explain the defense of undue hardship View lecture Recruiting and Selection Issues Upon completion of this lecture, students will be able to: Discuss equal opportunity concerns during recruitment List and explain the most effective approaches to the selection process Define the concepts of negligent hiring and defamation Discuss the concept of restrictive covenants Reading Read Chapter 3 through page 153, and Chapters 6 and 10 of Employment Law for Business Exam Midterm Multiple Choice Covers textbook reading from Weeks 1 through 4 25 questions 90 minutes Complete no later than Sunday, 11:59 p.m., ET (you will be locked out of the exam at this time, regardless of when you started the exam; be sure to give yourself enough time to complete the exam) Exam Midterm Short Answers Covers material from Weeks 1 through 4 Page 63 of 118

64 Complete no later than Sunday, 11:59 p.m., ET Submit via Digital Drop Box Midterm Short Answer Exam Week: 5 Employment Testing Performance Evaluation and Discipline Privacy Rights Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Legal Construction of the Employment Relationship Upon completing this lecture, students will be able to: Discuss the legality and validity of pre-employment testing Examine the Genetic Information Nondiscrimination Act Explain legal issues that arise in performance management and discipline situations View lecture Privacy in the Workplace, Part 1 Upon completing this lecture, students will be able to: Explain the constitutional basis for privacy rights Examine the three general ways privacy is protected Explore the privacy differences between the public and private sector Explain the common law privacy claims and challenges View lecture Privacy in the Workplace, Part 2 Page 64 of 118

65 Upon completing this lecture, students will be able to: Understand the regulation of off-work activities Examine the impact of technology on privacy Analyze the business justifications for employee monitoring Discuss the impact of an effective technology use policy Reading Read Chapter 3 page 153 through end of chapter, and Chapter 13 of Employment Law for Business Paper Paper Due Submit using the Digital Drop Box Due Sunday, 11:59 p.m., ET Paper Instructions Week: 6 Age Discrimination in Employment Act (ADEA) Americans with Disabilities Act (ADA) Family and Medical Leave Act (FMLA) Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Age Discrimination, Part 1 Upon completing these lectures, students will be able to: Explain the historical origin and intent of the ADEA Define what makes a prima facie case of age discrimination under federal law Describe the concept and application of a BFOQ and other employer defenses Discuss the concept of pretext Identify the difference between disparate impact and disparate treatment Page 65 of 118

66 Explain what makes an age discrimination waiver/release valid View lecture Age Discrimination, Part 2 View lecture Disability Discrimination Upon completing this lecture, students will be able to: Describe the current environment for disabled workers Explain the Americans with Disabilities Act, and the Vocational Rehabilitation Act of 1993 Define key terms used in the ADA Recognize the perception of impairment Describe how employers can determine the reasonableness of any accommodation View lecture Family and Medical Leave Act Upon completing this lecture, students will be able to: Explain the Family and Medical Leave Act Describe to whom the law applies and in what situations Discuss recent amendments for families of armed services members Reading Read Chapters 11 and 12 of Employment Law for Business Quiz Week 6 Quiz Covers reading from Weeks 5 and 6 75 minutes 20 multiple choice questions Complete no later than Sunday, 11:59 p.m., ET (you will be locked out of the quiz at this time, regardless of when you started the quiz; be sure to give yourself enough time to complete the quiz) Week: 7 Page 66 of 118

67 Labor Law Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Labor Law, Part 1 Upon completing these lectures, students will be able to: Describe the history of unions in America Define the National Labor Relations Act and major labor laws Describe the collective bargaining process Explain the concept of unfair labor practices, strikes, and lockouts Discuss the conditions causing unionization Recognize early warning signs of union organizing Describe how to respond to employee questions or union activity at the workplace View lecture Labor Law, Part 2 Reading Read Chapter 14 of Employment Law for Business Discussion Discussion 2: Due Monday and Sunday Due Monday: Pick your favorite quote from the paper you submitted in Week 5 and copy/paste it to this week's Discussion Board Due Sunday: Post feedback to at least one original posting by another classmate o First choose one who doesn't have a reply post so that all students have at least one reply post o You can agree and elaborate or you can disagree and politely explain why o Response posts should be about 100 words o Although word counts are provided, understand that the quality of what you write is as important as the quantity o "A" grade work is thought-provoking, presented logically, draws others into the conversation, responds to classmates' posts in an engaging and respectful manner, and has no more than one spelling or grammar error Page 67 of 118

68 Week: 8 Fair Labor Standards Act COBRA, HIPAA ERISA OSHA Virtual Class Session Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log into the virtual class sessions at least 15 minutes prior to the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Late arrival will be noted. View lecture Fair Labor Standards Act Upon completing this lecture, students will be able to: Name the matters regulated by the Fair Labor Standards Act Define what it means to be exempt or non-exempt under this law Explain the minimum wage, overtime pay, and child labor provisions of the law View lecture COBRA and HIPAA Upon completing this lecture, students will be able to: Outline the purposes of COBRA and HIPAA Describe the key facets of each law, including to whom they apply, and the key benefits they confer View lecture Employment Retirement Income Security Act Upon completing this lecture, students will be able to: Explain the purposes of ERISA Identify what types of entities are covered Define defined benefit and defined contribution plans Describe the minimum ERISA standards for employee benefit plans (reporting, eligibility, and vesting) Page 68 of 118

69 View lecture Occupational Safety and Health Act Upon completing this lecture, students will be able to: Define what OSHA requires of employers to create a safer workplace Identify the inspection priorities OSHA sets List the violations and penalties under the law Define the reporting responsibilities of employers Reading Read Chapter 15 of Employment Law for Business Exam Final Exam Multiple Choice - Due Friday Covers textbook reading from Weeks 5 through 8 25 questions 90 minutes Complete no later than Friday, 11:59 p.m., ET (you will be locked out of the exam at this time, regardless of when you started the exam; be sure to give yourself enough time to complete the exam) Exam Final Exam Short Answers - Due Friday Covers material from Weeks 5 through 8 Complete no later than Friday, 11:59 p.m., ET Submit via the Digital Drop Box Final Short Answer Exam HRD Introduction to Human Resources Assignments Getting Started Week: 1 Read this section carefully for guidelines, directions, and course expectations Page 69 of 118

70 The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course Textbook Visit villanovu.com for textbook information Library ereserves This course requires reserved library reading and videos that are accessed through the Villanova mynova portal. For details on how to access reserved library material, click here. Free publisher companion website (This is NOT required. Here you will find supplemental reading and self quizzes) Course Description An introduction to all components of human resources and a review of the roles talent management plays in producing successful outcomes for any organization. (3 credits) Course Objectives Upon completion of this course students will be able to: Explore the objectives of the HRD program Identify the basic functions of a human resource professional Define and discuss KSAs (knowledge, skills and abilities) Develop a basic understanding of the employee lifecycle from recruitment to succession planning Broadly discuss compensation, benefits, HR laws and regulations, and labor relations Examine HR's role in mergers and acquisitions Discuss global workforce issues and related HR strategies Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional contribution Item Virtual Class Session (8) * See grading details Thought Assignments (4) Interactive/Discussion Board Assignments (12) Final Exam (2 parts) Total Percentage of Grade 10% (100 points) 25% (250 points) 25% (250 points) 40% (400 points) 100% (1000 points) Norms of the Human Resource Field and Being a Villanova Graduate Outcomes Upon completion of this module, students will be able to: Describe the mission of the Graduate Program in Human Resource Development at Villanova Page 70 of 118

71 University List various industries and occupations where our alumni work Explain norms of our professions and graduates (appearance, resume, communications, etc.) Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Program Overview and Course Introduction Reading Read Chapters 1 and 2 of textbook Familiarize yourself with the Graduate Programs in Human Resource Development website If you have not done so already, familiarize yourself with Villanova University Policies on Academic Integrity and complete the Academic Honesty assignment Assignment Access the library ereserves for this course and view the following video(s): "Hotjobs.com" For details on how to access reserved library material, click here. Discussion Assignment 1.1: Interactive Discussion Create a business resume and upload it to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posted resumes no later than Sunday at 11:59pm ET Your feedback should follow the ABC model of feedback: Actionable (provided feedback about something peer could do to improve work), Balanced (provided at least one piece of positive feedback and one piece of negative/critical feedback), and Candid (feedback was direct, helpful, and accurate) Assignment Assignment 1.2: Thought Assignment Submit a 1-2 page thought paper describing how attending this program fits with your career goals Use the Button below to submit your work Due by Sunday,11:59pm ET Page 71 of 118

72 Week: 2 Knowing the Business of Human Resource Development Outcomes Upon completion of this module, students will be able to: List the Equal Employment Opportunity Commission laws Describe the importance of understanding your organization's mission and business objectives Discuss the steps of job analysis Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Laws and Regulations View lecture Organizational Mission and Structure View lecture Job Analysis Reading Read Chapters 3 and 4 Assignment Access the library ereserves for this course and view the following video(s): "Working Smart" Discussion Assignment 2.1: Interactive Discussion Review EEOC form 100: Employer Information Report Review OSHA Recordkeeping requirements Write a brief (no more than 1 full page) review of what these forms mean for you Post your work to this week's Message Board no later than Thursday of this week Page 72 of 118

73 Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Discussion Assignment 2.2: Interactive Discussion Using the Labor Department s O*NET database ( draft a job description for an HR Generalist position from an organization in which you currently or would like to work. Be sure to integrate your organization s competencies, as well as specific KSAOs unique to this position Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Week: 3 Acquiring Human Capital Outcomes Upon completion of this module, students will be able to: Compare internal and external recruiting sources Relate components of selection system to experimental design Describe the typical selection process List commonly used selection instruments Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Recruiting View lecture Selection as Experimental Design View lecture Selection Process and Tools Reading Read Chapters 5 and 6 Page 73 of 118

74 Assignment Access the library ereserves for this course and view the following video(s): "Balancing Act: Keeping Mothers on a Career Track" "Job Market for Graduates" Discussion 3.1: Interactive Discussion Select at least two internal and two external recruitment sources Bullet out the short-term and long-term considerations of each, evaluating both pros and cons Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Assignment 3.2: Thought Assignment Visit the EEOC's website and review the publication "Enforcement Guidance: Application of EEO Laws to Contingent Workers Placed by Temporary Employment Agencies and Other Staffing Firms" Submit no more than a one page reaction paper and include relevance to your own organization and steps you need to take, or are already taking Submit to the Digital Drop Box no later than Sunday, 11:59pm ET Week: 4 Developing the Talent Outcomes Upon completing this module, students will be able to: Describe the ISD model Compare four approaches to improving skills and education of employees Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Training and Development Overview Page 74 of 118

75 View lecture Formal Education and Training View lecture Job Experiences and Interpersonal Relationship View lecture Assessment Reading Read Chapters 7 and 9 Access the library ereserves for this course and read "Development of Outstanding Leadership: A Life Narrative Approach" by Ligon, Hunter, and Mumford: The Leadership Quarterly 19, (2008) Assignment Access the library ereserves for this course and view the following video(s): "Johnson & Johnson E-University" "Patagonia Nurtures the Environment and Employees" Discussion 4.1: Interactive Discussion Review the case study "Training for Excellence at Wegmans Food Markets" on page 209 of your textbook Using no more than one page, respond to questions 1-3 based on the lectures and readings Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Discussion 4.2: Interactive Discussion Using what you learned about Mentoring Programs, describe how the ISD model might be used in such a developmental approach that is so individualized/customized to each person s experience Use no more than one page to describe how we can be more planful about mentoring experiences Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Week: 5 Page 75 of 118

76 Managing Performance Outcomes Upon completing this module, students will be able to: Explain the fundamentals of performance management Compare methods for managing performance Discuss techniques for giving performance feedback Analyze corrective action and disciplinary processes Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Performance Appraisals View lecture Performance Management and Employee Development Reading Read Chapter 8 Assignment Access the library ereserves for this course and view the following video(s): "Now Who's the Boss?" Discussion 5.1: Interactive Discussion Review the BusinessWeek Case "The Employee is Always Rights" on page 242 of your textbook Use no more than one page to respond to questions 1, 2, and 3 based on the lectures, readings, and your organization's culture Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Assignment 5.2: Thought Assignment Page 76 of 118

77 Review the HR Oops! "Rewarding Poor Performance" on page 237 of your textbook Submit a 1-2 page response to questions 1 and 2 based on what you have learned about managing performance Due by Sunday at 11:59pm ET Submit using the button below Week: 6 Compensation and Benefits Outcomes Upon completing this module, students will be able to: Describe pay structures Discuss rewarding individual and group performance Compare performance-based pay and incentive pay Discuss the importance of benefits as a part of compensation Summarize types of benefits required by law and describe discretionary benefits Relate the importance of effectively communicating the value of benefits to employees Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Compensation: Pay Structures View lecture Compensation: Benefits Reading Read Chapters 11, 12, and 13 Assignment Access the library ereserves for this course and view the following video(s): "Gender Gap: Why Do Women Make Less Than Men?" "A Motivation Convention in Chicago" "Wage Woes: Working More for Less Pay" Page 77 of 118

78 "Child Care Help" Discussion 6.1: Interactive Discussion Review the HR Oops! "Thankless Employees" on page 367 Respond to questions 1 and 2 Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Discussion 6.2: Interactive Discussion Review the case study "XCel Energy Pays for Employees Who Excel" on page 361 of your textbook Use no more than one page to respond to questions 1, 2, and 3 Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Week: 7 Managing the Employee Relationship Outcomes Upon completing this module, students will be able to: Explain the role of unions and labor relations Summarize laws and regulations that affect labor relations Discuss union organizing Describe the administration of labor contracts Explain employer's duties under OSHA Explore ways employers promote worker safety and health Discuss workplace violence Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Unions and Labor Relations Page 78 of 118

79 View lecture OSHA and Workplace Violence Reading Read Chapter 14 Assignment Access the library ereserves for this course and view the following video(s): "Hollywood Labor Unions" "Back on Track: NYC Transit Strike Ends "Working Through a Medical Crisis" Discussion 7.1: Interactive Discussion Review "Thinking Ethically: Company Reputations on the Line" on page 427 of your textbook Using no more than one page, respond to questions 1, 2, and 3 based on lectures and readings Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Assignment 7.2: Thought Assignment Review the HR Oops! "Thou Shalt Not Threaten" on page 413 of your textbook Using no more than one page, respond to questions 1 and 2 based on the lectures and readings Submit to the Digital Drop Box Due by Sunday at 11:59pm ET Week: 8 Organizational Planning Outcomes Upon completing this module, students will be able to: Explain HR's role in mergers and acquisitions Discuss managing human resources globally Explore training and developing a global workforce Page 79 of 118

80 Explain succession planning Describe talent management strategies Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials View lecture Organizational Planning: Mergers and Acquisitions View lecture Talent Management and Succession Planning Reading Read Chapter 15 Assignment Access the library ereserves for this course and view the following video(s): "Outsourcing" "HR in Alignment: The Link to Business Results" Discussion 8.1: Interactive Discussion Review the HR Oops! on page 439 of your textbook Use no more than one page to respond to questions 1 and 2 based on lectures and readings Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Discussion 8.2: Interactive Discussion Review the case study "Culture Clashes Make Change Difficult at SAP" on page 464 of your textbook Using no more than one page, respond to questions 1, 2, and 3 based on the lectures, readings, and your experience Post your work to this week's Message Board no later than Thursday of this week Comment on one of your classmate's posts no later than Sunday at 11:59pm ET Page 80 of 118

81 Exam Final Exam Part 1 - Multiple Choice You have 60 minutes to complete the exam 35 questions Complete by Sunday 11:59PM ET Exam Final Exam Part 2: Short Essays 5 questions Complete by Sunday, 11:59PM ET Submit answers via the Digital Drop Box Click here to open the test Course Syllabus: PSY Organizational Training Academic Honesty It is the responsibility of the student to review and follow Villanova's policy and code of academic integrity. Academic Integrity is vital to any university community for many reasons. Students receive credit for doing assignments because they are supposed to learn from those assignments, and the vast majority does so honestly. Anyone who hands in work that is not his or her own or who cheats on a test, or plagiarizes a paper, is not learning, is receiving credit dishonestly and is, in effect, stealing from other students. As a consequence, it is crucial that students do their own work. Students who use someone else's work or ideas without saying so, or who otherwise perform dishonestly in a course, are plagiarizing or cheating. In effect they are lying. Such dishonesty, moreover threatens the integrity not only of the individual student, but also of the university community as a whole. Academic Integrity lies at the heart of the values expressed in the University's mission statement and inspired by the spirit of Saint Augustine. When one comes to Villanova, one joins an academic community founded on the search for knowledge in an atmosphere of cooperation and trust. The intellectual health of the community depends on this trust and draws nourishment from the integrity and mutual respect of each of its members. Assignments Getting Started Week: 1 Page 81 of 118

82 Read this section carefully for guidelines, directions, and course expectations The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course Textbook Go to Villanovau.com to see up to date textbook information Free publisher companion website for students (Recommended, but not required. Here you will find supplemental reading, videos, and self quizzes provided by the textbook publisher) Glossary Upon completing this course, you should be able to use and/or apply these key terms Course Description In this course, students will learn about the traditional as well as expanding role of training in organizations. The role of training has broadened beyond training program design and delivery. In today s work environment, organizations that use innovative training practices are likely to report better financial performance than those that do not. In addition to training essentials and fundamentals, this course explores these new and innovative practices. Instructional training remains important, but training professionals are increasingly being asked to create practices and systems for individual and organizational performance improvement that go beyond traditional classroom training. The concept of training has changed from a one-time event to an emphasis on learning that can occur through a variety of methods: collaboration, online learning, traditional classroom training, team training or a blend of methods. Course Objectives In this course, students will develop a knowlegebase of the following: Learning theory and concepts such as learning styles, adult learning preferences, levels of learning, and retention of learning Theories and practices for the development and presentation of training programs Training and performance needs assessment Techniques for designing and present training programs Training evaluation and Return On Investment (ROI) E-learning, virtual learning, and blended learning Coaching as a training and development practice Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional contribution Item Virtual Class Session (8) * See grading details Presentation Project (1 presentation and 3 4 critiques) Percentage of Grade 10% 40% Quizzes (3) 39% Discussion Board Assignments (2) 11% Total 100% Page 82 of 118

83 Special Instructions Library ereserves Some courses require reserved library material that is accessed electronically through the Villanova mynova portal. For details on how to access reserved reading, click here. If this course uses ereserves, the information will be listed in the "Textbook" area of this classroom website. Discussions Students are expected to participate in the online discussions using the Message Board. Each student must post twice per forum. One post must be an original post on a topic not already discussed (or a clearly different application of a topic already discussed). Original posts should be about 200 words. The second post must be a response to a classmate's post. You can agree and elaborate or you can disagree and politely explain why. Response posts should be about 100 words. Although word counts are provided, understand that the quality of what you write is as important as the quantity. Please be careful to use academic decorum for all posts. "A" grade work is thought-provoking, presented logically, draws others into the conversation, responds to classmates' posts in an engaging and respectful manner, and has no more than one spelling or grammar error. Virtual Class Sessions Students are required to participate in weekly virtual class sessions facilitated by the course instructor. The sessions are live and conducted in real-time. Your instructor will provide the necessary access information, as well as the weekly schedule. These sessions will typically involve discussion of a topic or article assigned by the instructor prior to the session. All sessions are recorded. If you are unable to attend a live session, you are still responsible for accessing the recorded session and reviewing all content presented. See the Grading section for details of how participation is graded. For setup and details go to this website. To fully participate, it is highly recommended that you have a microphone as well as speakers or headphones. Project Training Program The list of topics and specific requirements for the training program final assignment will be posted in a separate message board titled Final Project and explained in more detail by the instructor Introduction to Training Performance Consulting Addie Model Pedagogy & Andragogy Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. View lecture Introduction to Organizational Training Page 83 of 118

84 Upon completing this lecture students will be able to: Define training Describe why training is important Explain how much training occurs in the U.S. Discuss who provides training Define how the training function is organized View lecture Performance Consulting Upon completing this lecture students will be able to: Define performance consulting and compare it to training Explain the role of performance consultants Discuss how to manage client interactions Review the Performance Improvement Partnership Process View lecture ADDIE Model Upon completing this lecture students will be able to: Define and use the ADDIE model View lecture Pedagogy and Andragogy Upon completing this lecture students will be able to: Define and discuss the learning concepts of pedagogy and andragogy Reading Read Chapters 1 2 of Employee Training and Development Quiz Quiz 1 - Covers Chapters 1 and 2 Multiple Choice 10 questions Page 84 of 118

85 Complete by Sunday, 11:59PM, ET assignment Training Program Project Topic From the provided list of topics, select 3 topics (in order of preference) you wish to use as your topic Submit via to the instructor Due Sunday, 11:59 PM, ET Week: 2 Adult Learning Learning Styles Competencies Needs Assessment Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. View lecture Adult Learning Upon completing this lecture, students will be able to: Describe the adult learning process Explain adult learning preferences Apply the concept of trainability Discuss motivation theories and applications View lecture Learning Styles Upon completing this lecture, students will be able to: Page 85 of 118

86 Recognize and compare learning styles Discuss retention of learning Explain rates of learning and learning curves Analyze levels of learning View lecture Competencies Upon completing this lecture, students will be able to: Define a competency Identify ways competencies can be used in training and development and talent management Critically analyze the model of how to use competencies View lecture Needs Assessment Upon completing this lecture, students will be able to: Explain the importance of needs assessment to training and development Define different levels of needs assessment Suggest ways of conducting a needs assessment Reading Read Chapters 3 and 4 of Employee Training and Development Discussion Discussion Board 1 Take one of the learning style assessments listed below and read the related explanations provided From your own experiences, identify one or more learning situations in which learning styles were honored/not honored - and the impact it had on your learning experience Post to this week's Discussion Board (be sure to follow the Discussion Board guidelines outlined in Week 1 "Special Instructions") Reply post to at least one original posting by another classmate (first choose one who doesn't have a reply post so that all students have at least one reply post) Due Sunday, 11:59 PM, ET Learning Style Assessment 1 (Word doc) Learning Style Assessment 2 (Use the "free online learning styles inventory test" link. Note: using this questionnaire requires that you provide an address to see your results) Page 86 of 118

87 Week: 3 Instructional Design Active Training E-Learning, M-Learning, and Social Learning Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. View lecture Instructional Design, Part 1 Upon completion of these lecture, students will be able to: Examine the instructional design process of: Setting program goals and objectives Conducting a learner analysis Selecting an instructional designer Analyzing content to be taught Completing the design cycle View lecture Instructional Design, Part 2 View lecture Active Learning, Part 1 Upon completion of these lectures, students will be able to: Define active training Describe active training techniques Discuss role playing Prevent death by lecture Page 87 of 118

88 View lecture Active Learning, part 2 View lecture Instructional Theories Upon completion of these lectures, students will be able to: Explain two major categories of learning theories Discuss how e-learning is used in these categories View lecture Instructional Design with e-learning Upon completion of this lecture, students will be able to: Discuss the design of e-learning as it relates to learning outcomes Reading Read Chapters 7 and 8 of Employee Training and Development Discussion Discussion Board 2 Using the topic of "Running Effective Meetings", identify several ways to teach it using different active training methods Post to this week's Discussion Board (be sure to follow the Discussion Board guidelines outlined in Week 1 "Special Instructions") Reply post to at least one original posting by another classmate (first choose one who doesn't have a reply post so that all students have at least one reply post) Due Sunday, 11:59 PM, ET Week: 4 Presentation Skills Powerpoint Blended Learning Facilitation Virtual Class Session - Check this week's class news and/or Message Board for session time, Page 88 of 118

89 topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. View lecture Presentation Skills, Part 1 Upon completing these lectures, students will be able to: Explain the elements of speaking content, listeners, and delivery Discuss techniques for controlling nervousness Understand how to handle questions Describe strategies for dealing with difficult listeners View lecture Presentation Skills, Part 2 View lecture PowerPoint Presentations Upon completing this lecture, students will be able to: Create an effective PowerPoint presentation Avoid common errors when preparing slides Add variety to presentations View lecture Blended Learning Upon completing this lecture, students will be able to: Discuss e-learning and current technology-based learning methods Explore what combination of classroom and technology-based learning should be used View lecture Engaging Facilitation Upon completing this lecture, students will be able to: Practice good facilitation online and in the classroom Use best practices of keeping learners engaged Page 89 of 118

90 Quiz Quiz 2 - Covers Chapters 3, 4, 7 and 8 Multiple Choice 20 questions Complete by Sunday, 11:59PM, ET Week: 5 Transfer of Training Training Evaluation ROI Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Presentation Student presentations and critiques begin today View lecture Transfer of Training Upon completing this lecture, students will be able to: Explain transfer of training principles Describe the transfer of training partnership Discuss job aids View lecture Training Evaluation Upon completing this lecture, students will be able to: Use a common model of evaluation Identify metrics and methods used to collect data at various levels Page 90 of 118

91 View lecture ROI Upon completing this lecture, students will be able to: Discuss when to use ROI Describe the ROI process Identify some measures used in the ROI process Reading Read Chapters 5 and 6 of Employee Training and Development Week: 6 Coaching Personality Assessment Leadership Development Employee Development Strategy Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Presentation Student presentations and critiques continue this week View lecture Coaching, Part 1 Upon completing these lectures, students will be able to: Define coaching Analyze the characteristics of a coaching culture Discuss essential coaching skills Explain two coaching models View lecture Coaching, Part 2 Page 91 of 118

92 View lecture Personality Assessment, Part 1 Upon completing these lectures, students will be able to: Explain the value of personality assessment Understand the Myers-Briggs Type Indicator (MBTI) Discuss the individual and organizational benefits of the MBTI View lecture Personality Assessment, Part 2 View lecture Leadership Development Upon completing this lecture, students will be able to: Explore several models of leadership development Discuss the models' approaches to competencies Make the case for creating a culture that supports development View lecture Employee Development Strategy Upon completing this lecture, students will be able to: Explain why employee development is a good strategy Explore an experience-based approach to employee development Reading Read Chapters 9 of Employee Training and Development Week: 7 International & Cultural Issues Diversity Training Community of Learning Onboarding & Socialization Virtual Class Session - Check this week's class news and/or Message Board for session time, Page 92 of 118

93 topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Presentation Student presentations and critiques continue this week View lecture International and Cultural Issues in Training Upon completing this lecture, students will be able to: Explain the importance of educating expatriates Describe the five dimensions of national culture Discuss the five dimensions implications for training View lecture Diversity Training Upon completing this lecture, students will be able to: State the goals of diversity training Describe different types of diversity training Discuss why diversity training is not always effective Explain the characteristics of effective diversity programs View lecture Community of Learning Upon completing this lecture, students will be able to: Explain the concept of community of learning Identify the components of community of learning View lecture Onboarding Upon completing this lecture, students will be able to: Explain why onboarding is important Examine the onboarding process Describe the role of training and development in the onboarding process Page 93 of 118

94 Reading Reading Pages of Chapter 10 and pages of Chapter 12 Online Article: Most Diversity Training Ineffective, Study Finds, Washington Post, Jan 20, 2008 Online Article: Employee Diversity Training Doesn't Work, Time Magazine, April 26, 2007 Quiz Quiz 3 - Covers Chapters Covers chapters 5, 6, 9, and 10 Multiple Choice 10 questions Complete by Sunday, 11:59PM, ET Week: 8 Training and Talent Management Future of Training & Development Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Note: Students should log in to the virtual class sessions at least 15 minutes prior the start time to ensure they are able to access the session and be on-time when attendance is taken at the start of class. Presentation Student presentations and critiques continue this week View lecture Interview Talent Management, Part 1 Upon completing these lecture, students will be able to: Define talent management Explain the building blocks of a talent management system Discuss competencies Analyze different methods of performance appraisal View lecture Interview Talent Management, Part 2 Page 94 of 118

95 View lecture Interview Future of Training and Development Upon completing this lecture, students will be able to: Explain how to approach the start up of a training department Explore the impact of technology on training Reading Read Chapter 13 in Employee Training and Development PSY Organizational Change Management Assignments Getting Started Week: 1 Read this section carefully for guidelines, directions, and course expectations The Student User Guide answers many questions on how to use the website and other common tasks that you will need to perform throughout this course Textbook Go to Villanovau.com to see up to date textbook information Additional reading is posted to ereserves accessed electronically through the Villanova mynova portal. For details on how to access reserved reading, click here.) Free student companion website for textbook (This is OPTIONAL. This website offers supplemental reading and chapter review associated with the textbook) Course Description This course reviews diagnostic techniques for identifying organizational problems and examines how strategic organizational change can achieve increased quality, productivity, and employee satisfaction. (3 credits) Course Objectives Upon completion of this course, students will able to: Discuss the nature of planned change in the dynamic environment of organizations today Identify the process used by organization development (OD) practitioners in leading and managing change Diagnose and recommend appropriate organizational change management (OCM) interventions at all levels of the organization Describe the role of strategic change interventions in enterprise change management initiatives Consider the future of organization development and change management Page 95 of 118

96 Grading Your grade in this course will be our evaluation of your performance. We will base this evaluation on your demonstrated competence on the following: Proportional contribution Item Percentage of Grade Exams 3.5% each) 21% Discussions 7.5% each) 15% Case studies 12.5% each) 25% Final Paper Outline (4%) Paper (25%) Virtual Class Sessions (8) * See grading details 10% Virtual Class Sessions Students are expected to attend and actively participate in all eight (8) live virtual sessions. Minimal participation, late attendance, and absences will be reflected in your grade. Come prepared to discuss assigned reading and case studies in your weekly virtual class sessions. Part of your virtual class grade is based upon your level of preparedness. Students are allowed to miss one (1) live session without penalty. In the event that students miss more than one session, they can complete make-up work by listening and viewing the archived session, then provide written reflection and answer knowledge questions provided by the instructor. Students who miss 2, 3, or 4 live sessions, but complete the make-up work, can receive a maximum of 5% of the class participation credit. Students who miss five or more sessions will receive 0 credit, regardless of whether they complete make-up work. Grades will be assigned according to Villanova's "Grades Defined" available at the Office of the Registrar. The following scale will be used to assign letter grades: Percentile (%) Letter Grade Raw Point Score Percentile (%) Raw Point Score Letter Grade A C A C B D B D B D C Below or below F Incomplete Grades: An incomplete (N) will only be granted in emergency situations, such as severe illness. You must get approval ahead of time to receive an incomplete. Special Instructions Library ereserves Some courses require reserved library material that is accessed electronically through the Villanova mynova portal. For details on how to access reserved reading, click here. Note: Not all courses use ereserves; this information would be listed in the Textbook area and/or posted by the instructor in Class Page 96 of 118

97 News/Message Board/ . Reading and Case Studies Come prepared to discuss assigned reading and case studies in your weekly virtual class sessions. Part of your virtual class grade is based upon your level of preparedness. Discussion Boards Students are expected to participate in the online discussions using the Message Board. Each student must post twice per forum. One post must be an original post on a topic not already discussed (or a clearly different application of a topic already discussed). Original posts should be about 200 words. The second post must be a response to a classmate's post. You can agree and elaborate or you can disagree and politely explain why. Response posts should be about 100 words. Although word counts are provided, understand that the quality of what you write is as important as the quantity. Please be careful to use academic decorum for all posts. "A" grade work is thought-provoking, presented logically, draws others into the conversation, responds to classmates' posts in an engaging and respectful manner, and has no more than one spelling or grammar error. Students are also encouraged to respond to offtopic discussion board posts from classmates. Virtual Class Sessions Students are required to participate in weekly virtual class sessions facilitated by the course instructor. The sessions are live and conducted in real-time. Your instructor will provide the necessary access information, as well as the weekly schedule. These sessions will typically involve discussion of a topic or article assigned by the instructor prior to the session. All sessions are recorded. If you are unable to attend a live session, you are still responsible for accessing the recorded session and reviewing all content presented. See the Grading section for details of how participation is graded. For virtual classroom setup and details go to this website. To fully participate, it is highly recommended that you have a microphone as well as speakers or headphones. Digital Drop Box You will use the Digital Drop Box to upload assignments that need to be submitted to the instructor. Assignments are due as indicated in your syllabus. If an assignment needs to be submitted using the Digital Drop Box, you will see a button labeled Submit Assignment. Documents uploaded to the Digital Drop Box are time-stamped; once uploaded, a document cannot be deleted. Nor can you upload documents with the exact same name. If you need to upload a new version of a document, put a version number in the filename (v2,v3, etc); your instructor will review/grade the most recent document. If you do not see your document in the Digital Drop Box, then it failed to upload and you should try again. Note: The size limit for uploads and attachments (digital drop box, and Message Board) is 8MB per file. If a file exceeds this limit, it will not upload or attach; you will need to split the file. If you continue to have problems, immediately report to Technical Support and your instructor who can approve an alternate submission method, such as outside of the course website. Please note: if an assignment requires submission to a plagiarism checker (i.e., such as TurnItIn), then you will need to submit the assignment to both the checker and the Digital Drop Box. Paper Paper You have a research intensive page paper due in Week 7. Do not wait until the last minute! Paper outline is due in Week 4 Final paper due in Week 7 Your research topic is due in Week 2 and must be approved by the instructor Page 97 of 118

98 Assignment Academic Honesty and Ethics Academic integrity lies at the heart of the values expressed in the University's mission statement and inspired by the spirit of Saint Augustine. When one comes to Villanova, one joins an academic community founded on the search for knowledge in an atmosphere of cooperation and trust. The intellectual health of the community depends on this trust and draws nourishment from the integrity and mutual respect of each of its members. It is the responsibility of the student to review and follow Villanova's policy and code of academic integrity. Assignment: Read and acknowledge the following. Then paste it into an to your instructor using the tool on this website. Use "Ethics Agreement" as the subject heading of the . I agree to the following guidelines: I will review the website on a regular basis to ensure I am aware of assignments, deadlines and virtual class sessions I am responsible for meeting the class requirements I will neither give nor receive aid on class quizzes The work I submit will be my own Overview and Basic Theories of Organizational Development After completing this module students will be able to: Be familiar with the scope of planned organizational change Select appropriate diagnosis for organizational change situations Select an appropriate intervention for an organization change scenario Know the competencies required of an effective Organizational Development (OD) practitioner Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials If you haven't done so already, go to user setup (this should be done well in advance of your session start time). Come prepared to discuss this week's reading assignment View lecture Course Introduction After completing this lecture, students will be able to: Acknowledge there are many opinions regarding this field of study Page 98 of 118

99 View lecture History of Organizational Development After completing this lecture, students will be able to: Explain key steps in the development of planned change Discuss how organizational change became so hot in the 1980s Describe the current state of organization change developments View lecture Organizational Structure After completing this lecture, students will be able to: Discuss the organizational pyramid Describe the Outside-In approach Describe the Inside-Out approach Explain how these approaches affect talent acquisition and retention View lecture Action Research After completing this lecture, students will be able to: Explore the basis of Action Research (AR) Explain the AR process and methods Identify other forms of AR Introduce appreciative inquiry as a form of AR Determine that AR is a sound research method View lecture Transitions and Personal Change After completing this lecture, students will be able to: Identify five levels of reaction to loss Differentiate between change and transition Identify four stages of change at a personal level Relate transition to other phase models Assume a leadership role in helping through transition Reading Chapters 1, 2, and 3 Page 99 of 118

100 Reading should be completed prior to this week's virtual class session Self-test Self-Test Quiz covers assigned reading from this week Multiple Choice 10 questions Due Sunday, 11:59 p.m. ET Does not count toward final grade Week: 2 Process of Organizational Development After completing this module, students will be able to: Describe the steps associated with starting a placed change process Become familiar with a general framework of Organizational Development (OD) diagnostic tools from a systematic perspective Describe an open systems diagnostic model for the group and job levels Articulate the importance of the diagnostic relationship in the OD process Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Come prepared to discuss this week's reading View lecture Transformational Leadership Model After completing this lecture, students will be able to: Identify how organizational change resembles a three-act play Explain why Tichy & Devanna look at parallel transformations Discuss how this model uses concepts from Kubler-Ross s Death & Dying View lecture Systems Theory Page 100 of 118

101 After completing this lecture, students will be able to: Identify the basic principle of systems theory Distinguish organizations as a system Identify double loop learning in a learning organization Determine how systems thinking relates to organizational change View lecture Chaos Theory and Complexity Theory After completing this lecture, students will be able to: Explain the origins of Chaos Theory Identify the principle of the Butterfly Effect Apply the Chaos Theory to Organization Change (OC) Define the Complexity Theory and its basic concepts Give examples of the Complexity Theory in business Discuss whether these are fad or part of the OC tools Reading Chapters 4 through 7 Reading should be completed prior to this week's virtual class session Paper Research Paper Topic - Due Sunday Pick a research paper topic and submit via to your instructor for approval Due Sunday, 11:59 p.m. ET Discussion Check this week's Class News and/or Message Board for discussion topic Post an original response (200 words) Post a reply a classmate s post (100 words); agree and elaborate, or disagree and politely explain why Due Sunday, 11:59 p.m. ET Quiz Quiz covers textbook reading from weeks 1 and 2 Multiple choice 20 questions Due Sunday, 11:59 p.m. ET Page 101 of 118

102 Week: 3 Process of Organizational Development After completing this module students will be able to: Discuss issues, considerations, constraints, ingredients, and processes for interventions Describe the different elements of a successful change program Explain how leadership is linked to change activities Define the process of institutionalizing Organizational Development (OD) interventions and the factors that contribute to it Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Come prepared to discuss this week's reading View lecture Corporate Culture Models After completing this lecture, students will be able to: Identify culture elements from Deal & Kennedy Distinguish new elements from Cummings & Worley Synthesize the other models with the Burke-Litwin model View lecture Types of Corporate Cultures After completing this lecture, students will be able to: Name four types of corporate cultures as identified by Deal & Kennedy Explain the use of models in determining types of change Determine when organization change is necessary or desirable View lecture Corporate Values After completing this lecture, students will be able to: Name the dimensions of the competing values approach Identify the quadrants of the model Define the ways in which the instrument helps predict how the organizational culture will be changing Page 102 of 118

103 View lecture Leading Change After completing this lecture, students will be able to: Explain the steps in Kotter s model of change Describe how to use each step Reading Chapters 8 through 11 "Why Transformation Efforts Fail", Kotter, Harvard Business Review Reading should be completed prior to this week's virtual class session Homework Ben & Jerry s Case Study Begin working on this assignment due in Week 4 Read the Ben and Jerry's case study in the textbook, at the end of Chapter 13 Write a short essay no less than 500 words and up to 1000 words that answers the question, Is team building a good way to launch an OD effort in this case? What other approaches might you recommend? We will be discussing this case study in the Week 4 virtual class session Quiz Quiz covers assigned textbook reading from this week Multiple choice 20 questions Due Sunday, 11:59 p.m. ET Week: 4 Human Process Interventions After completing this module, students will be able to: Describe the human process interventions aimed at interpersonal relations and group dynamics Define the application and effectiveness of group process approaches, third-party interventions, and team building in producing change List three types of system-wide, human resources interventions Virtual Class Session - Check this week's class news and/or Message Board for session time, Page 103 of 118

104 topic, and materials Come prepared to discuss this week's reading and case study View lecture Diagnosis and Treatment After completing this lecture, students will be able to: Define organization change interventions based on targeted system Discus the appropriate application of different interventions Explain how to apply at least one intervention in each category Complete a plan for applying an intervention in a case study View lecture Dyads and Triads After completing this lecture, students will be able to: Name an intervention in this category Identify the characteristics of the intervention and the situation where it is most effective Define the outcomes expected from the selected intervention View lecture Teams and Team Building After completing this lecture, students will be able to: Define team characteristics vs. group characteristics List the Stages of Team Development Parker Summarize the Process Consultation Approach Schein Define team building as a focus on task and process Identify operational norms that can be improved with team building Determine the leadership role in team building interventions ~ View lecture Large Systems After completing this lecture, students will be able to: Discuss the purpose of using large system interventions Identify the common components of three examples Summarize how future search, open space, and appreciative inquiry differ from each other and what is necessary for them to be successful Page 104 of 118

105 Reading Chapters 12 and 13 "An Overview of OD Interventions," excerpt from Organization Development: Behavior Science Interventions for Organization Improvement, French and Bell * Note: reading should be completed prior to this week's virtual class session * This is reserved library material accessed electronically through the Villanova mynova portal. For details on how to access reserved reading, click here. Case Study Ben & Jerry s Case Study (Come prepared to discuss at this week's virtual class session) Read the Ben and Jerry's case study in the textbook, at the end of Chapter 13 Write a short essay no less than 500 words and up to 1000 words that answers the question, Is team building a good way to launch an OD effort in this case? What other approaches might you recommend? Submit using the Digital Drop Box Submission is due Sunday, 11:59 PM Paper Research Paper Outline Due Submit your paper outline to your instructor using the Digital Drop Box Due Sunday, 11:59 p.m. ET Quiz Quiz covers assigned textbook reading from this week Multiple choice 15 questions Due Sunday, 11:59 p.m. ET Week: 5 Techno-Structural Interventions After completing this module, students will be able to: Understand the three structural choices available to organizations and the strengths and weaknesses of each intervention Understand the principal characteristics of employee involvement interventions Discuss the major types of employee involvement interventions Approach work design from three different perspectives o Engineering Page 105 of 118

106 o o Motivational Socio-technical Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Be prepared to discuss assigned reading in this week's virtual class session View lecture Resistance to Change After completing this lecture, students will be able to: Explain causes for resisting change from three perspectives Discuss how these sources of resistance can be overcome Explore Tichy's TPC Theory (Technology, Political, Cultural) in relation to resistance to change View lecture Teams at Work After completing this lecture, students will be able to: Name the categories of diversity that impact team performance Identify specific types of diversity in case studies Define the qualities of teams that influence team performance View lecture Virtual Teams After completing this lecture, students will be able to: Identify the characteristics of virtual teams Discuss the pros and cons of virtual teams Employ the appropriate communications methods Apply the techniques identified when leading virtual teams o Group dynamics o Cultural differences o Build trust and rapport Evaluate the importance of culture for virtual teams Reading Chapters 14, 15, and 16 Be prepared to discuss assigned reading in this week's virtual class session Page 106 of 118

107 Discussion Check this week's Class Notes and/or Message Board for discussion topic Post an original response (200 words) Post a reply a classmate s post (100 words); agree and elaborate, or disagree and politely explain why Due Sunday, 11:59 p.m. ET Quiz Quiz covers assigned textbook reading from this week Multiple choice 20 questions Due Sunday, 11:59 p.m. ET Week: 6 Human Resource Management Interventions After completing this module, students will be able to: Define diversity, innovation, engagement, and work/life balance Discuss how these factors influence individual and team performance Explain how these issues can be utilized to improve productivity and performance Complete a proposed solution for a problem in any of these issues Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Be prepared to discuss the assigned reading and case study in this week's virtual class session View lecture Breakthrough Thinking After completing this lecture, students will be able to: Explain what breakthrough thinking involves Discuss how breakthrough thinking leads to innovation List the steps used to produce effective innovation View lecture Teams and Diversity Page 107 of 118

108 After completing this lecture, students will be able to: Explain the contribution of diversity leadership to effective teams Describe the different types of diversity and how they contribute to performance View lecture Employee Engagement and Measuring Culture Change After completing this lecture, students will be able to: Distinguish the business case for engagement Define engagements eight common dimensions List various levels of engagement to measure Employ techniques to create/improve engagement Explain the importance of employee engagement during difficult times View lecture Work/Life Balance After completing this lecture, students will be able to: Summarize work/life balance concepts and how they have changed Identify the impact of generations on work/life balance Articulate the business reason for work/life balance culture Explain what is necessary for dual-career balance Use leadership styles that support dual-career work/life balance Reading Chapters 17, 18, and 19 Be prepared to discuss assigned reading at this week's virtual class session Case Study Health Co. case study Work/Life Balance (Come prepared to discuss at this week's virtual class session) Read the case study in the textbook at the end of Chapter 19 Write a short essay no less than 500 words and up to 1000 words that answers the related textbook question(s) 2 and/or 3 Submit to the Digital Drop Box using the button below Due Sunday, 11:59 p.m. ET Quiz Quiz covers assigned textbook reading from this week Multiple choice 20 questions Page 108 of 118

109 Due Sunday, 11:59 p.m. ET Week: 7 Strategic Change Interventions After completing this module, students will be able to: Define how culture impacts innovation and how Deming, Tichy, and Goldratt have contributed to understanding these issues Discuss Deming s 14 points and their relationship to Theory of Constraints (TOC) Explain how project management is critical to effective planned change Complete a project plan for a planned change Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Come prepared to discuss this week's assigned reading View lecture Innovation and Culture After completing this lecture, students will be able to: Discuss how risk- taking orientation is a critical dimension of moving toward innovation in the corporate culture Discuss a major U.S. corporation that has succeeded in stimulating creativity in its product development and its work processes View lecture Innovation Why and How? After completing this lecture, students will be able to: Identify the difference between creativity and innovation List the four levels of the product life cycle. Discuss ways to identify opportunities for innovation Use at least a few of the suggestions of how to innovate Page 109 of 118

110 View lecture Deming's 14 Points After completing this lecture, students will be able to: Name the 14 points Identify the type of change involved in each of the 14 points Define the key elements of the new philosophy View lecture Theory of Constraints, Critical Chain Theory, and Project Plan After completing this lecture, students will be able to: Name the essential components of Goldratt's Theory of Constraints (TOC) Identify the difference between critical path and critical chain project management Define buffers Explain how the use of buffers improves project time management Reading Chapters 20, 21, and 22 Be prepared to discuss assigned reading at this week's virtual class session Projects/Papers FINAL Writing Assignment Write a page paper, APA format Use at least 20 primary references; try to avoid secondary sources; do not use tertiary sources Choose one of three areas to explore in depth o Economic impact on Organizational Development (OD) efforts across the world o Technological changes o Support ecological sustainability Submit using the button below Due Sunday, 11:59 p.m. ET Quiz Quiz covers assigned textbook reading from this week Multiple choice 20 questions Due Sunday, 11:59 p.m. ET Week: 8 Special Application of Organizational Development Page 110 of 118

111 After completing this module, students will be able to: Understand the cultural values that might impact Organizational Development (OD) Examine how OD is practiced in four nontraditional settings Explore the trends affecting how OD is likely to be practiced in the future Virtual Class Session - Check this week's class news and/or Message Board for session time, topic, and materials Come prepared to discuss this week's assigned reading View lecture Workplace Violence After completing this lecture, students will be able to: Name five soft and four hard influence tactics Summarize Cialdini s principles of influence and persuasion Identify and briefly describe French and Raven s five bases of power Define the term empowerment and explain how to make it succeed View lecture Workplace Violence Prevention After completing this lecture, students will be able to: Name the types of workplace violence based on classification of victim and actor Identify techniques for preventing each type of workplace violence Define types of violence other than homicide Discuss a well-known case and explain how it might have been prevented View lecture Workplace Bullying After completing this lecture, students will be able to: Describe examples of workplace bullying behaviors Estimate the extent of the problem in organizations Analyze the impact of workplace bullying on individuals and organizations Apply appropriate HR actions to prevent or minimize bullying View lecture Pace of Change After completing this lecture, students will be able to: Share interesting data about change, mostly in technology Page 111 of 118

112 Discuss predictions about future in various fields World Future Society Interpret the trends that will impact organization change Reflect on the role of Human Resources (HR) as change agent View lecture Course Summary After completing this lecture, students will be able to: Discuss the key differences between Organizational Development (OD) and Organizational Change Management (OCM) Reading Chapters 23, 24, and 25 Be prepared to discuss reading at this week's virtual class session Self-test Self-Test Quiz (does not count toward your final grade) Covers assigned textbook reading from this week Multiple choice 20 questions Complete by Sunday, 11:59 p.m. ET HRD80003: Financial Management for Profit Week 1 Assignment Type s Syllabus View Video 1: Business Organizations View Video 2: Financial Statements and Analysis Part 1 View Video 3: Financial Statements and Analysis Part 2 View Video 4: Dupont System of ratio Analysis Outcomes After completing this module, you will be able to: Page 112 of 118

113 o Describe the advantages and disadvantages of the 3 forms of business organization o Explain the major financial statements and their purpose o Understand ratios and their importance o Explain the significance of a number of major ratios o Understand the Dupont model Reading Gitman Chapters 1-2 Assignment Prepare an income statement and balance sheet for yourself as of the end of the most recent year. Weekly Class Syllabus Week 2 Assignment Type s Syllabus View 1 : Cash Flow View 2 : Cash Financial Planning Process View 3 : Risk and Reward View 4 : Time Value of Money Outcomes - Understand the importance of cash to the firm - Understand the interactive relationship between correlation and diversification - The intuitive concept of the time value of money Reading Gitman Chapters 3 to 5 Page 113 of 118

114 Assignment Post a 300 word summary of the Sub prime Mortgage crisis of Concentrate on the risk and reward aspect. Week 3 Assignment Type Syllabus s View 1 Annuities View 2 Time Value of Money- Applications View 3 Time Value of Money- Financial Tables View 4 Interest Rates and Bond Valuation Outcomes - Obtain a firm grasp on the intricacies of completing Time Value of money calculations. - Understand the use of time value of money to facilitate the decision making process. - How interest rates change in the market place - Understand the structure and characteristics of bonds Page 114 of 118

115 Reading Gitman Chapters 4 and 6 Assignment Series of problems which will be posted Week 4 Assignment Type s Syllabus View 1: Stocks Valuation View 2: Operating Budgets View 3: Capital Budgeting View 4: Operating Budgets Outcomes After completing this module, you will be able to: o Calculate the value of a share of stock o View operating budgets from an company perspective and a department perspective o Understand the logic of the capital budgeting process Reading Gitman Chapters 8 Assignment Test for weeks 1 thru 3. Week 5 Complete the budgeting assignment as posted Assignment Type s Syllabus View 1: Variance Analysis View 2: Cost of Capital Page 115 of 118

116 View 3: Cost of Capital Pt 2 View 4: Leverage and the Capital Structure Outcomes After completing this module, you will be able to: o Complete and explain a variance analysis worksheet o Understand the complexities of managing the Cost of Capital and it s dynamic structure o Understand the break even analysis o Understand the impact of leverage on an Income Statement and the management of the fixed cost structure. Reading Gitman Chapters 9-11 Assignment Complete the problem set as posted Week 6 Assignment Type s Syllabus View 1: Dividend Policy View 2: Special Dividends and Other Equity Transactions View 3: Balanced Scorecard View 4: Strategic Cost Management Outcomes After completing this module, you will be able to: - Have a thorough understanding of the Basics of Retirement Plans - Understand the common thread and differences in the 401K, 403B and 457B plans - Understand the various core components used to develop Profit Sharing Plans for employees Reading Gitman, Chapters 12 Page 116 of 118

117 Assignment Week 7 Assignment Type Syllabus s View 1 : Managing Working Capital Part 1 View 2 : Managing Working Capital Part 2 View 3 : Receivables Management View 4 : Business Risk Management Outcomes - Understand the complexities of Managing Working Capital, not just cash management - Techniques to manage risk from a financial point of view Reading Gitman, Chapters 13 Page 117 of 118

118 Assignment Problems as posted in Working Capital Management Week 8 Assignment Type s Syllabus View 1: Earnings Management View 2: Theft and Fraud View 3: Personal Financial Management Outcomes After completing this module, you will be able to: - Gain an understanding of the processes to manage and develop growth in earnings - Importance of strong internal control systems as a deterrent to theft and fraud - Introduction to personal financial management in conjunction with principles used in this course Reading Assignment Final exam. Due date to be posted Page 118 of 118