Human Resources Management in Public Service Organizations PUAD 5220 Syllabus, Spring 2015 Thursday 6:30p 9:15p

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1 Human Resources Management in Public Service Organizations PUAD 5220 Syllabus, Spring 2015 Thursday 6:30p 9:15p Facilitator Information Name: Tamara R. Dixon Telephone: Address: Course Description Unique challenges are faced by those who manage human resources in public and nonprofit organizations. This course provides an overview of the human resource management areas necessary for the productive functioning of public and nonprofit organizations. Course Objectives: Students will foster competency in critical management and leadership skills such as communication, motivation, teamwork, group dynamics, and decision making. Students should grasp an understanding of theories of motivation applicable to the management of staff, and personnel topics of recruitment, selection, compensation, training, and development. The course will supplement assigned readings with case studies, selfassessment exercises, simulations, and evaluative instruments to improve student s ability to think about real issues facing public and nonprofit managers. Course Prerequisites Prerequisites: PUAD 5002 Course Materials Pynes, Joan E. (2013) Human Resources Management for Public and Nonprofit Organizations (4th ed.). John Wiley & Sons Additional required reading materials (articles and cases) will be distributed in class. Course Grade Computation Graded Exercises Points Participation in class 15 Individual Reports 30 Team Exercises 20 Final Exam/Team Presentation 35 TOTAL 100

2 Final course grade will be based on the following scale: Grade Percentage of total points earned A % A % B % B % B % C F <70 Participation Participation will be assessed based on the following demonstrated practices: thorough preparation of materials, engagement with class analysis, and thoughtfulness of class contribution. A key focus should be on the quality versus quantity of your participation. Diverse opinions make for lively s so it is expected that these diverse opinions are respected by all. Individual Reports You will receive instructions in class for preparing two additional and individual RDQ papers. These RDQ papers (Resonate, Disagreement, and Question) should speak to what resonates with you based on your knowledge of human resources management; what disagreements with the text you may have; and any questions that arise. Develop some alternatives for addressing the obstacles or issues presented as opportunities. Team Exercises You will self-select a team of no more than 6 members for the purpose of completing two assignments related to managing human resources in public and nonprofit organizations. Full instructions for completing these assignments will be given in class. Your team will have time in class to begin work on these assignments, but you should plan to spend time outside of class completing the assignments. Each team will turn in two reports on the dates indicated and all team members will receive the same grade for the assignment. These exercises are intended to prepare you to work successfully with others in professional settings. Grading rubrics for both assignments will be included on the assignment handouts. Final Exam/Team Presentation The largest component of this class is the Final Exam/Team Presentation. Each student will self-select a team (may or may not be the same as Team Exercise members) of no more than 6 members. Teams are responsible for developing a training plan on a topic of major importance to public human resource

3 management. The training plan should include an introduction to the training, scope, objectives, methods of training, resources and materials needed, etc. Training plan topic ideas are listed below. Additionally, each team will give a presentation a training specific to their training plan. Each presentation should include relevant handouts and be no longer than 30 minutes in length. These presentations are intended to provide an overview of each groups training plan and it is expected that all group members participate during the presentation. Training topic ideas: 360 Degree Appraisal Aligning HR Strategy with Organizational Growth Human Resource Metrics Developing a Talent Pool Harassment in the Workplace The Americans with Disabilities Act The Family Medical Leave Act Human Resource Guidelines for Management Groups do have the ability to propose any topic that is related to public human resource management however no two groups may have the same topic. As group presentations will simulate an actual training session be as creative as is appropriate. Presentation grade rubrics for the training plan and the training presentation will be included on the assignment handouts. First Night Assignment 1. Read: Pynes (2013) Chapter 1. Introduction to Human Resources Management in the Public and Nonprofit Sectors Chapter 2. Strategic Human Resources Management and Planning 2. Based on the readings and other resources, including personal experiences, write a 3- to 5- page RDQ paper (Resonate, Disagreement, and Question) addressing today s context for Human Resources Management found on pages of the text. Your paper should speak to what resonates with you based on your knowledge of human resources management; what disagreements with the text you may have; and any questions that arise. Develop some alternatives for addressing the obstacles or issues presented as opportunities. The paper should be in APA format (see formatting note below). This paper should be printed in hard copy and presented to the facilitator. NOTE: This paper will be reviewed by the facilitator and returned to the student in Week Two with feedback and a grade. This allows you to become familiar with the facilitator's expectations for written work submitted in this course, and for the facilitator to assess your writing ability.

4 RDQ: R - What 2 or 3 ideas, concepts or examples from the reading most resonated with you? D What, if anything, did you disagree with in the reading? Q What questions do you have from the reading? General Assignment Requirements s: With the possible exception of the first day, students are expected to read assignments prior to the days on which they are scheduled to be presented in class. Lectures will emphasize the critical aspects of text material and be reinforced through s and in class work. Time permitting, other areas will be discussed in response to student questions. Nevertheless, students are responsible for the materials in all assigned reading. Students having problems with reading materials are urged to contact the instructor as soon as possible. During the class we will use exercises and activities that require knowledge obtained from the reading assignments; being unprepared to actively participate will reflect in the student s participation grade. Formatting: APA formatting is preferred. For a free reference guide please see: Late assignments: letter grade deduction for each day late unless the student has a valid reason for not submitting the work as scheduled. My policies and procedures: Attendance You are expected to be present at all classes, However, if you can not attend you must let the facilitator know as soon as you are aware that you will not be in class Being absent will affect your participation grade and in-class group work grades. If you are absent more than once, your course grade may be affected. If you know that you will be out more than twice, you should strongly consider dropping this course. In case of absences you are responsible for obtaining all handouts and assignments.

5 Grades I do not discuss grades or class performance over . Please me with questions regarding course materials or assignment clarification however to discuss class performance you must telephone me or set up a time to discuss the matter with me in person. Food I recognize that most if not all attend class after a long day at work. Food is allowed in class and breaks will be scheduled. Office Hours Office hours will be set by appointment only. Please me if you wish to set a time. Plagiarism I follow university procedures concerning academic integrity and plagiarism. Please see the student code of conduct for more information. Classroom Accommodations Any student who feels he or she may need an accommodation based on the impact of a disability are encouraged to contact the Office of Disability Resources and Services at (303) (TTY (303) It is the responsibility of the student, not the instructor, to contact the Office of Disability Resources. The office is located in NC Tentative Assignment Chart You will be notified in advance of any changes to the assignments. Session & Date 1 January 22 2 January 29 3 February 5 Learning Topics s & Assignments Due on this Date Introduction to Human Resources Management in Public and Nonprofit sectors Strategic Human Resources Management and Planning Federal EEO Laws Other Employee Protections Chapters 1 Paper #1 on HR issues Chapter 2 Chapters 3 Paper #2 Activities Course Overview Introductions Team selection s Workforce planning activity debates Homework assigned Chapter 2 Chapter 3 Paper #2 on Federal EEO Laws debate preparation Chapter 4

6 4 February 12 Managing a Diverse Workforce Chapter 4 Diversity activity Chapter 5 Team Exercise #1 5 February 19 Job Analysis Chapter 5 Job Descriptions Team presentations Chapter 6 6 February 26 Recruitment and Selection Chapter 6 activity devise recruitment and selection plan Page 208 Chapter 7 7 March 5 Compensation Chapter 7 Compensation activity Chapter 8 Team Exercise #2 8 March 12 Benefits Chapter 8 Team Presentations Introduce Final Exam Chapter 9 9 March March April 2 12 April 9 13 April 16 Training and Career Development No class enjoy spring break! Chapter 9 Performance Management Chapter 10 Appraisal systems Labor Management Relations Chapter 11 Volunteers Chapter 12 s 14 Challenges for public and nonprofit organizations Chapter 13 activity and report out activity Chapter 10 Workplace performance appraisal system Chapter 11 Chapter 12 Chapter 13 Paper #3 on Public and Nonprofit challenges

7 April April May 7 17 May 14 No class prepare for final exam/team presentations to begin 5/7 Final Team Presentations Begin Final Team Presentations/last day of class s Paper #3 /activity Teams 1-3 present Teams 4-6 present Work on Final Presentations

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