Operations Number of years with the University months

Transcription

1 Boston College University of Central Florida University of Cincinnati University of Colorado East Carolina University University of Florida Florida Atlantic University Division I-A FBS Division I-A FBS Division I-A Division I-A FBS Division I-A FBS Division I-A FBS Division I-A FTE Associate Athletic Director Associate Athletics Director, Associate Athletic Associate AD, Business Associate AD for Business for Business Business/Finance Director/CFO Director for Athletic Business Controller 5+ 7 months Sports (Golf, Sailing) Information Technology, Sport Medicine, Equipment Room Human Resources IT, Human Resources None None Personnel Athletic Director directly Senior Associate AD, Internal Ops Athletic Director Athletic Director Athletics Director of Athletics Athletic Director PeopleSoft Financials Great Plains SAP PeopleSoft Banner JD Edwards Banner In house developed off of PeopleSoft Financials (Vista) FRX, Crystal SAP and Excel PeopleSoft, Cognos Banner JD Edwards Banner, Excel James Moore & Company for Full PWC Audit Deloitte and Touche Internal External External External Cash flow timing issues - we are a 5(c)() corporation Getting all areas to plan in advance to allow enough time to work through the University's procurement and payment process Managing and updating policies and ; budget and financial reporting format and tools Increased volume of work. Also, now have to run purchasing through Univ. Materials Management. Keeping up with technology. Keeping expenses down in the midst of increasing food, gasoline, etc. costs. Boston College University of Central Florida University of Colorado East Carolina University University of Florida Florida Atlantic University Division I-A FBS Division I-A FBS Division I-A FBS Division I-A FBS Division I-A FBS Division I-A Associate Athletic Director Asst. AD for Marketing and Assistant AD for Ticket Assistant AD for Licensing, for Ticket Director of Ticket Director of Ticket Ticket Office Marketing, Sales 5 - None None Sports Marketing None Associate AD for Development Athletic Director Associate AD, External Director of Game Management and Sr. Associate AD for External Affairs External Affairs (UAA) Assistant AD for Licensing, Marketing, Sales Paciolan Ticketmaster/Archtics Paciolan Paciolan AS (exploring new system) Archtics/TicketMaster - FB, MBB, WBB, MIH 5 7 5% % % 5% None currently % - Trying to do more with less Office Space Upgrading to barcoding & print at home tickets (low budget). Lack of technology to conduct efficient business. Lack of ticket office working space to manage operations effectively. Not having a ticket system linked with our development system. FY7 Expenses Per EADA $5,,9 $9,9, $,7,75 $9,7, $,5,77 $9,, $,,5

2 Michigan State University University of Notre Dame University of Oregon Purdue University San Jose State University Texas A&M University Division I-A Division I-A Division I-A Division I-A Division I-A FBS Division I-A 5.5 FTE. Associate Athletic Director - Chief Associate AD for Business Senior Associate Athletic Director Associate Athletics Director Financial & Contract Officer Senior Associate AD - Business and Finance & CFO 7 - Texas A&M Equipment room; Computer support services None Equipment Room, Facilities, Human Resources Equipment Room Equipment, Reed Arena (Special Events Facility) Athletics Director Athletic Director Athletics Director Athletic Director Director Of Athletics University system plus QuickBooks University - Banner; Athletics - Excel Modified Cash Basis PeopleSoft CYMA QuickBooks and Excel Excel SAP Cognos CYMA Both. External - Deloitte and External - Plante Moran External Touche KPMG External Timely and useful reporting (University's year old accounting system requires running a mirror system) Increase in delegated authority and business processes from the University, lack of expertise in current De-centralization of university personnel. centralized business functions. Budget Understaffing Michigan State University University of Notre Dame Purdue University San Jose State University Texas A&M University Division I-A Division I-A Division I-A Division I-A FBS Division I-A staff; - interns;- hourly labor FT/ PT/7 Students/ Temp Tickets Sales are handled by our 7.5 FTE Foundation outside the University years 9 years Associate AD - Ticketing & Assistant Athletics Director Asst. AD Technology Director of Ticket / years 7 none Admin - Car Dealer Program, Sports Management Institute Information Technology None Associate AD for External Relations Athletics - Sr. Assoc. AD Senior Associate AD - Business Sr. Associate AD for External Paciolan Paciolan Paciolan Ticketmaster 5 for all games + Olympic sports 9 sports - Revenue / Olympic 9 5%,introduced online renewal %-79% depending on the sport % % General, 95% Students system /5/ Finding hard working entry level workers and finding the time to train them. Continuous Improvement Budget constraints preventing implementation of needed technology (scanning). Attendance FY7 Expenses Per EADA $9,9,5 $57,, $9,5,5 $5,,99 $,9,9 $9,,

3 TCU Texas Tech University West Virginia University Wisconsin Butler University James Madison University Division I-A Division I-A FBS Division I-A Division I-A Division I-AA Division I-AA (Two full time and two students) plus graduate assistants 5 + student assistant none, director is a CMA and / years 5 Athletic Business Manager Deputy AD Sr. Assoc. AD for Finance & Admin. Director of Athletic Business Associate AD Business Associate Athletic Director Nine 7 Associate AD For Internal Game, Strength & Conditioning, Facilities, Equipment Rooms, Athletic Training, Concessions, Catering Both Administrative & Sport Football, Golf Course, IT HR, Tech, Sports AD/ VP- Administration and Finance Director of Athletics Athletics AD Administrative - oversee business and HR PeopleSoft Paciolan Accrual method Oracle Iii Great Plains PeopleSoft with Excel PeopleSoft Paciolan Oracle Iii Great Plains PeopleSoft & Excel Ernst & Young Both Clifton Gunderson External both Getting timely information to administration, coaches and support units with only two full time employees Lack of funds Growth of reporting requirements and cash and budget issues related to high profile nature of program and capital projects. Long-term strategic planning personnel and appropriate financial accounting system TCU Texas Tech West Virginia University Wisconsin Butler University James Madison University Division I-A Division I-A FBS Division I-A Division I-A Division I-AA Division I-AA full time plus 5- students Seven and three part-time includes IT. Seven including IT position Director of Sports Director of Ticket Deputy AD Deputy Athletic Director Assistant AD Marketing and Corporate Partnerships Director of Athletic Ticket Sales Football, Golf Course, IT Marketing, Sports Communications and inhouse radio-television none Paciolan systems management, Duke Club gift processing, Marketing, parking operations Assoc. AD for External Ops. Deputy AD Athletics - Deputy Athletic Director Associate AD External Associate Athletic Director for Development Paciolan Paciolan Paciolan Paciolan Paciolan % % Currently at % of renewals % 5% Getting fans to renew season tickets on time and purchase single games earlier than week of event. Improved Compensation for Ticket Office Staff Turnover of staff student ticketing Keeping staff educated to provide the best customer service. Keeping up with technology. FY7 Expenses Per EADA $9,9,7 $5,9, $,7,9 $,,7 $,5, $,5,7

4 Northern Arizona University University of Northern Iowa Northwestern State University Southeast Missouri State University DePaul University Longwood University Division I-AA FCS Division I-AA FCS Division I-AA - FCS Division I-AA Division I-AAA Division I-AAA Fulltime & -Student Workers Full time & student assistant. with University; in Athletics years 5.5 Athletic Business Manager (July Director of Business and Financial Assistant Athletic Director for business will be Assistant AD for Business) Assistant AD for Business Athletic Business Manager Affairs operations 7 Insurance Coordinator for Financial aspects None Donor Database Management Ticket Manager/Insurance n/a Team travel, ticket office, event operations, HR, capital planning & construction, facilities, field hockey, M&W tennis Athletics Director Athletic Director Assoc A.D. for Internal Athletic Director Director of Athletics Director of Athletics Advantage Oracle Excel only Banner PeopleSoft Banner Business Objects, Access In-House Excel only Banner PeopleSoft Banner Internal (Arizona Board of Regents) External External auditors, private CPA firm Internal KPMG Auditor of Public Accounts for the Commonwealth of Virginia Lack of resources due to economy and state cut-backs, travel with gas prices Staffing and Controlling Coaches' Spending TIME! - desperately need a fulltime assistant; Obtaining correct paperwork from other dept staff. Under Staffed lack of staff Northern Arizona University University of Northern Iowa Northwestern State University Southeast Missouri State University DePaul University Longwood University Division I-AA FCS Division I-AA FCS Division I-AA FCS Division I-AA Division I-AAA Division I-AAA N/A N/A (including part-time students) Combined with Business Office FT & several student assistants N/A Same as above Assistant AD for Marketing/Associate AD for Compliance Event Complex Director of Finance Ticket Manager Student and Part-Time workers Director of Ticket Sales and Ticket and Events manager 7 Associate Vice President Financial Services Facility Business Assist with Marketing None n/a Event operations Assistant Vice President for Educational and Sport Event Assistant Athletic Director for business Center Management Assoc A.D. for Internal Assistant AD - Business Associate AD for External Affairs operations Ticketmaster TicketReturn First Sports Ticket Exchange Paciolan Ticketmaster etix 9 % % N/A % % Not having an athletics only ticket office Ticket office went centralized two years ago; understanding & coordinating each department's (athletics, performing arts, etc) needs is challenging. Time - need a fulltime asst; Location - rural area of state - difficult to significantly increase sales. New system does not inter-face with Foundation/Booster Oracle Banner System lack of staff and split duties FY7 Expenses Per EADA $,7,5 $,5, $,95,9 $7,7,97 $,799,75 $5,,

5 University of Missouri-Kansas City Univ. of North Carolina at Charlotte Oakland University of Wisconsin-Green Bay Xavier University D I-AAA Division I-AAA Division I-AAA Division I-AAA Division I-AAA years 7 Sr. Associate AD for Business & Finance Sr. Assoc AD / Business Affairs Assoc AD Business Ops and Ext Relations Associate AD, Program Associate AD: Business 9 M&W Cross Country, M&W Indoor & Outdoor Track & Field, Softball, M&W Tennis Marketing, ticket office, 5 sports programs Ext Relations / Track & CC Ticketing, Marketing, Sports Medicine, Strength & Conditioning, eight sports None Director of Athletics Athletic Director AD Athletic Director Associate AD : Business PeopleSoft Home grown systems Banner PeopleSoft SCT Banner PeopleSoft Banner Access / Excel Excel SCT Banner KPMG External Andrews, Hooper, Pavlik External (UW-System auditors) External Lack of employees/staff to handle all the business affairs.. Reducing turnaround time for reimbursements. Continual detailed analysis Size of staff limits the amount of financial reporting that can be provided coaches and athletic director. Rapidly rising team travel expenses. University of Missouri-Kansas City Univ. of North Carolina at Charlotte Oakland University of Wisconsin-Green Bay Xavier University D I-AAA Division I-AAA Division I-AAA Division I-AAA Division I-AAA New Position 7 (not reflective of PT staff, of our FT staff have 5+ years at CTO).5 years 5 Assistant Athletics Director for External Relations Assistant Athletic Director for Ticket Coordinator of Business Ops Ticket Director Ticket Manager 9 New position Cheer Squad, Dance Team, Women's Soccer, Corporate Sponsorship, Creative, Advertising, Marketing & Promotions Men's Soccer & Baseball Game Management Business Ops and accounting staff none None Administration and Finance Senior Associate Athletic Director for Business Affairs Coordinator of Business Ops Associate AD, Program Ticket Manager Patron Edge (a division of BlackBaud) TicketReturn Ticketmaster Audience View, Paciolan for MBB Ticketmaster 5 5 %.5% % less than 5% % Lack of full time staffing in the ticket office and lack of experience dealing with athletics ticketing of the employees. Revenue generation with relations to success of team(s). Bringing on full time staff person and linking in with marketing function. Size of staff does not allow our ticket office to take on responsibility for soliciting group sales, corporate outings, etc. Increasing Ticket Office Staff FY7 Expenses Per EADA $7,,779 $9,,77 $,9,757 $5,,55 $,7,