Recruitment for ADP Workforce Now. Automatic Data Processing, Inc. ES Canada

Transcription

1 Recruitment for ADP Workforce Now Automatic Data Processing, Inc. ES Canada

2 ADP s Trademarks The ADP Logo, ADP, ADP Workforce Now and IN THE BUSINESS OF YOUR SUCCESS are registered trademarks of ADP, LLC. Third-Party Trademarks Global Crossing and Ready-Access are registered trademarks of Global Crossing Holdings, Ltd. in the United States and other countries. Microsoft, Excel, and Word are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners ADP, LLC and its licensors. All rights reserved.

3 Contents Course Introduction... 1 Course Purpose... 1 Course Objectives... 1 Course Agenda... 2 Module 1: Setting Up Recruitment Module 1 Introduction The ADP Workforce Now Recruitment The Recruitment Process Exploring an Online Job Posting Setting Up Recruitment Validation Tables Demonstration: Setting Up Recruitment Validation Tables Explore: Career Center Demonstration: Creating an External Career Center Creating Job Posting Questions Demonstration: Creating and Copying Prequalification Questions Creating Communications Demonstration: Creating an Auto-Reply for Screening Applications Explore: Offer Letter Template Explore: Manage Job Boards Explore: Recruitment Settings Tab Practice Activity: Setting Up Recruitment Practice Activity Results: Setting up Recruitment Module 1 Summary Module 2: Creating and Posting Requisitions Module 2 Introduction Creating Requisitions Requisition Process The Requisition Dashboard The Requisition Wizard The Steps of the Requisition Wizard Demonstration: Creating a Requisition Posting Requisitions ADP, LLC iii W009_ILT_WFN80V01_0615

4 Exploring the Requisitions Page Demonstration: Posting a Requisition to the Career Center Activity: Posting a Requisition to LinkedIn Activity: Creating and Posting a Requisition Activity Results: Creating and Posting a Requisition Making Changes to Requisitions Manager Access Module 2 Summary Module 3: Tracking Applicants Module 3 Introduction Registering for and Using Career Center The Applicant Landing Page Explore: Creating a Profile in the Career Center Explore: Applications Dashboard Working with Applicants Demonstration: Searching for Qualified Candidates Exploring the Candidate Record Activity: Applying an Applicant to Another Posting Updating an Applicants Status Activity: Updating an Applicant's Status Activity: Extending an Offer Letter to an Applicant Activity: Hiring an Applicant and Mass Updating Applicants' Statuses Applicant Reporting Knowledge Check Module 3 Summary Module 4: Course Closing Support After Class ADP Client Service Centre ADP Workforce Now Support Centre The Bridge Course Closing Training Evaluatiion ADP, LLC iv W009_ILT_WFN80V01_0615

5 Recruitment for ADP Workforce Now Course Introduction Automatic Data Processing, Inc. ES Canada

6 COURSE INTRODUCTION Course Introduction Course Purpose This course has been designed to provide you with the knowledge and hands on experience required to be comfortable using the Recruitment for ADP Workforce Now. Course Objectives Upon completion of this course, participants will be able to: Set up Recruitment Create and Post Requisitions Track Applicants Get Support after Class 2015 ADP, LLC 1 W009_ILT_WFN80V01_0615

7 COURSE INTRODUCTION Course Agenda During this course you will explore the following topics: Modules Module 1: Setting Up Recruitment Module 2: Creating and Posting Requisitions Module 3: Tracking Applicants Module 4: Course Closing Topics Use the ADP Workforce Now Recruitment Set up Recruitment Validation Tables Set up Career Centers Create Job Posting Questions Create Communications Create Offer Letter Templates Manage Job Boards Define Recruitment Settings Create Requisitions Post Requisitions Make Changes to Requisitions Manager Access Register for and Use the Career Center Work with Applicants Update Applicants' Statuses Knowledge Check Support After Class Summary Training Evaluation 2015 ADP, LLC 2 W009_ILT_WFN80V01_0615

8 Recruitment for ADP Workforce Now Module 1: Setting Up Recruitment Automatic Data Processing, Inc. ES Canada

9 MODULE 1: SETTING UP RECRUITMENT Module 1 Introduction Purpose This module prepares you to set up Recruitment. Objectives Upon completion of this module, participants will be prepared to: Use the ADP Workforce Now Recruitment process Set up Recruitment Validation Tables Set up Career Centers Create Job Posting Questions Create Communications Create Offer Letter Templates Manage Job Boards Define Recruitment Settings 2015 ADP, LLC 1-1 W009_ILT_WFN80V01_0615

10 MODULE 1: SETTING UP RECRUITMENT The ADP Workforce Now Recruitment Overview Most job hunters and recruiters use the Internet in their search for job opportunities and qualified candidates, respectively. The ADP Workforce Now Recruitment allows you to leverage the Internet in your recruitment process. The Recruitment Process The ADP Workforce Now Recruitment process provides a simplified way to create requisitions and then post them to company and Web-based sites. The feature saves you time and money from placing job ads in newspapers and other periodicals. Use the Recruitment process to perform tasks such as: Creating requisitions or job postings Searching for qualified candidates Tracking applicants' statuses from application through hiring in ADP Workforce Now Example The Geneva Entertainment Company has several openings for salespeople so they follow the Recruitment process: 1. The HR practitioner uses the Recruitment process to create the requisition, specifying the number of open positions, the job description, responsibilities, and requirements. 2. From within the Recruitment process, the HR practitioner posts the requisition to the ADP-hosted Career Center, CareerBuilder.com, Monster.com, LinkedIn, and Facebook. 3. When applicants apply for the positions, the HR practitioner and hiring managers use the Recruitment search tools to identify the most qualified candidates and proceed through the interview and hiring process, updating candidates' statuses throughout the recruiting process ADP, LLC 1-2 W009_ILT_WFN80V01_0615

11 MODULE 1: SETTING UP RECRUITMENT Benefits and Descriptions Accessibility Benefit HRIS integration Web design technology Applicant tracking Manager Self Service Extensive searching capabilities Description Using Recruitment requires only an Internet browser and an Internet connection. For all participants in the Recruitment process, accessibility is achievable and affordable. Recruitment uses collected HR job, job description and salary information to streamline the employee hire process. Nontechnical recruiters are able to design job posting descriptions with prequalification questions to place on recruitment sites. Manage candidate applications using the applicant-tracking tools. Recruiters are able to search an applicant database using advanced search tools to find the best candidate for an open position. Recruiters are also able to delete old candidate information from the database Manager Self Service includes Recruitment. Managers can receive applications for review without manual intervention by recruiters. If given proper security permissions, managers can update the status of a candidate s application to communicate the next step in the Recruitment process. Recruiters are able to search for candidates based on responses to prequalification questions. Recruiters are also able to search for keywords within an applicant's text or attached résumé if the attachment is in one of the following file types: Microsoft Office Word Microsoft Office Open XML (.docx) Rich Text Format (.rtf) Microsoft Office Excel (.xls) Important Information Pre-employment screening is optional. For more information, speak to your implementation specialist ADP, LLC 1-3 W009_ILT_WFN80V01_0615

12 MODULE 1: SETTING UP RECRUITMENT The Recruitment Process Overview The Recruitment process includes several stages from setting up validation tables, to hiring a candidate. Stages and Descriptions Stage Set up validation tables Set up Recruitment Create a requisition Publish a job posting Search for candidates Apply a candidate to a posting Hire a candidate Description Set up validation tables from which to pull information when creating requisitions, such as job description, question categories, application status labels, and cost type. Create a pool of questions to add when creating requisitions, create standard communications, and define Recruitment settings. Follow the steps in the Requisition wizard to create requisitions. Publish the URL for the specific job posting to the Career Center (an ADP-hosted site), CareerBuilder.com, Monster.com, LinkedIn, and Facebook. Search for qualified candidates for specific positions using keywords, applicants' name, or answers to prequalification questions. For applicants who do not apply through the Career Center or other posting sites, create a Candidate Record to apply to requisitions, as appropriate. From the Candidate Record, click Hire Candidate to navigate to the New Hire wizard and enter the new hire into ADP Workforce Now. Important Information If you want managers to participate in the Recruitment process, make that part of your company's workflow. Additional Resources For more information on: The Recruitment process Recruitment workflows for Managers Online Help Refer to: Workflow Management for ADP Workforce Now course 2015 ADP, LLC 1-4 W009_ILT_WFN80V01_0615

13 MODULE 1: SETTING UP RECRUITMENT Exploring an Online Job Posting Overview The online job posting is generated when you use the Recruitment wizard to create a requisition. Job applicants see the online job posting when they click the URL for the posting from any of its published locations. Elements and Descriptions Element Go back to Search Results button Job Title and Description section Print button Share button Apply button Step 1: Personal Information Step 2: Additional Information Step 3: Questions Step 4: Review and Submit Description The applicant clicks this link to access the requisitions list. The job title, description, and all other details designated during the creation of the requisition display. Allows applicants to print the job posting. Allows applicants to share the job posting with friends via and social networking sites. The applicant clicks this button to proceed to the job application. Note: If the applicant has not created a profile, he and she proceed to the profile creation process. The applicant enters personal information, unless a profile exists. In that case, the existing information is displayed in the appropriate fields. The applicant uploads or attaches additional documentation to support their job application. The applicant can upload up to ten documents. Information entered by applicant/s flows into Workforce Now. The applicant answers the questions added to the requisition when it was created. The applicant can also indicate their desired salary range and provide any additional information. The applicant reviews the information entered and submits the application. Note: If Attestations are setup, then the applicant will have to complete the attestation section to be able to submit their job application ADP, LLC 1-5 W009_ILT_WFN80V01_0615

14 MODULE 1: SETTING UP RECRUITMENT Setting Up Recruitment Validation Tables Overview Set up Recruitment validation tables to ensure that certain information like job descriptions, posting question categories, application status labels, and cost types is part of the application database and will appropriately display when you create requisitions. Starting Point: Setup > Tools > Validation Tables Recruitment Validation Tables Recruitment-related validation tables include: Job Title Application Status Cost Type Disposition Code Posting Question Category Note: There are other validation tables relevant to Recruitment. Job Title is part of the Position category, while the other tables are found in the Recruitment category. Benefits Validation tables are used to help you enter information that will be standardized across your recruitment candidates. Setting up these tables simplifies the data entry process. Example You are creating a requisition. The Job validation table contains the job description, so that description is displayed in the related step of the Requisition wizard. Validation Tables and Descriptions Validation Table Category Description Job Title Position Contains the job title, description, salary structure, pay grade, job class, job category, and competencies. Descriptions entered in this validation table pre-populate relevant fields when creating a requisition, which will save your time. Application Status Recruitment Contains the various application status labels that you use when updating an applicant's status. You can use the existing labels or create custom ones for all statuses except New Applicant, Hire, and Knockout. Cost Type Recruitment Contains the codes and descriptions for categorizing costs associated with Recruitment, such as advertising, career fairs, etc. Disposition Code Recruitment Helps identify and track the reasons why an applicant was rejected during the recruitment process. Posting Question Category Recruitment Contains categories for job posting questions so that you can organize the questions as you create them. Posting question categories are optional. French can be selected for an alternate language setting ADP, LLC 1-6 W009_ILT_WFN80V01_0615

15 MODULE 1: SETTING UP RECRUITMENT Demonstration: Setting Up Recruitment Validation Tables Instructions Navigate to each validation table listed below. Identify if the specified values have the required information to complete a requisition. Log in as a Practitioner. Starting Point: Setup > Tools > Validation Tables Step Action 1 Select Job Title validation table. Click on ITDIR and review it. Click on BENSPEC and review it. 2 Select the Posting Questions Category validation table. Search for TECH and review it. Search for GENRL and review it. 3 Select the Application Status validation table. Click on New Application and review it. 4 Select the Cost Type validation table. Click on JOBBRDFEE and review it. Important Information If you need to add new values to a validation table, on the Validation Tables page, click the Add button. For Example: You are planning to recruit a Help Desk Technician and want to add a new Job category within the Job Titles Validation table. Navigate to Setup > Tools > Validation Tables. Next, click the Job Titles validation table. Click Add to create a new job title for Help Desk Technician position. Best Practice Complete the Description field for the Job validation table with information that you want to display in the requisition for that job. You can include information such as the job description, job responsibilities, and candidate requirements. Additional Resources For more information on setting up Recruitment validation tables, refer to online Help ADP, LLC 1-7 W009_ILT_WFN80V01_0615

16 MODULE 1: SETTING UP RECRUITMENT Explore: Career Center Overview Creating a branded career center is the highlight of ADP Workforce Now V8.0. It is an effective way for clients to attract new talent. ADP provides two default career centers: Internal - where all the internal jobs are posted; and External - where all external jobs are posted. Clients can choose from three different layouts, add graphics, documents, link to videos, and so on. The default career centers cannot be Deleted. Clients can create more than one external career center. To navigate to the Career Center tab, log in as a Practitioner. Starting Point: Setup > HR & Talent > Recruitment > Career Center Additional Resources For more information on Career Centers, refer to online Help and Learning Bytes ADP, LLC 1-8 W009_ILT_WFN80V01_0615

17 MODULE 1: SETTING UP RECRUITMENT Demonstration: Creating an External Career Center Scenario You want to create an external career center for the logistics department. Instructions Starting Point: Setup > HR & Talent > Recruitment Step Action 1 Click the Create Career Center button. Result: The Create Career Center wizard displays. 2 In Step 1 of the wizard, click the Name field; enter Career Center for Logistics Dept. as a name for the Career Center. 3 Click Next. 4 In Step 2 of the wizard, Click Add Image. Note: Follow the steps as prompted to complete uploading the logo. When finish click Done. 5 Click on Edit icon in the Links section to Add corporate links. 6 Click Add Link icon. 7 In the Link Label field, enter a name for the link you want to add. 8 In the Jump to this web address, enter the URL. 9 Click Done. 10 In the Create Career Center page, Click Preview This Page. Result: A preview of all the components you have will be displayed. 11 Click Next Result: A message window displays indicating that Some components on the Career Center Home page do not have content. 12 Click Yes Note: You can come back to add the components at a later time. 13 In Step 3 of the wizard, Click the button next to Unpublished to publish the Career Center. Result: The Confirm Action message window displays. 14 Click Yes to proceed with publishing the career center. `15 Click Done ADP, LLC 1-9 W009_ILT_WFN80V01_0615

18 MODULE 1: SETTING UP RECRUITMENT Creating Job Posting Questions Overview The Recruitment process provides you with the ability to create job posting questions, the answers to which will help you to identify qualified candidates. You can create a pool of prequalification questions when setting up Recruitment, and you can add questions while creating requisitions. The process is the same in both cases. Starting Point: Setup > HR & Talent > Recruitment > Posting Questions Prequalification Questions Prequalification questions define the minimum requirements for an open position. You can organize prequalification questions by posting question category, which will become useful as you build a prequalification question database. Example Your company has an open position for a Help desk technician, so you create a prequalification question to identify applicants' Help desk experience ADP, LLC 1-10 W009_ILT_WFN80V01_0615

19 MODULE 1: SETTING UP RECRUITMENT Answer Types and Descriptions Answer Type Description Example Comment Date Field Drop List Money Field Multi-Select Menu Number Field Percent Field Phone Number Text Field Yes/No Buttons For information that needs to be entered as a large block of text For information that needs to be in date format For information in which a singular item is chosen from a list of options, a user can only select one item from the list For information that needs to be entered in Canadian dollars For information in which one or multiple items are chosen from a list of options For information that needs to be entered in numerical format For information that needs to be entered in percent format For information that needs to be entered in phone number format For information that can be entered without format, such fields can hold text, numbers, punctuation, or symbols For information that requires a yes or no answer Previous customer relations experience Date available to start work Preferred choice of work location, which contains a list of all of your office locations Current salary Languages spoken Years of experience in the field Percentage willing to travel % Alternate phone number Current job title Are you a Certified General Accountant? 2015 ADP, LLC 1-11 W009_ILT_WFN80V01_0615

20 MODULE 1: SETTING UP RECRUITMENT Demonstration: Creating and Copying Prequalification Questions Scenario Your company has a job opening on the Sales team. You want to create prequalification questions to identify candidates' inside sales and project team experience. Log in as a Practitioner. Instructions: Part 1 Creating a Question Starting Point: Setup > HR & Talent > Recruitment > Posting Questions Step Action 1 Click the Create Question button. Result: The Create Question page is displayed. 2 In the Question Text field, type How many years of inside sales experience do you have? 3 In the Question Category field, select SALES (Sales). In the Answer Type field, select Drop List. 4 In the Drop List Menu Options section, click Add/Edit. Result: The Add Option window opens. 5 In the Answer Choices window, enter Option 1 as 0-3. Click Add another option link and enter Option 2 as 4-6. Click Add another option link and enter Option 3 as 7+. Note: You can add additional new lines and enter options as per your requirement. 6 Keep the default for Use as needed in the Requisition. Check that the question is in Active state. Click Done. Result: The success message is displayed and the question appears in the Posting Questions Bank list. Instructions: Part 2 Copying a Question Step Action 1 Select the check box next to the question. 2 Click Copy Question. 3 The Create Question page is displayed. In the Question Text field, modify the text as How many years of project team experience do you have? 4 Make changes to the other fields/sections if needed. 5 Click Done. Tip When adding multiple questions during setup, use the Add Another feature to continue adding questions until all questions are entered. Once complete select Done ADP, LLC 1-12 W009_ILT_WFN80V01_0615

21 MODULE 1: SETTING UP RECRUITMENT Important Information You can only edit or delete a question if no applications are associated with that question. Once applications are associated with a question, you can modify your list of answer options by adding or deactivating options. You can change a question's category regardless of whether applications are attached to that question ADP, LLC 1-13 W009_ILT_WFN80V01_0615

22 MODULE 1: SETTING UP RECRUITMENT Creating Communications Overview You can create standard messages to send to candidates throughout the application process, such as to arrange an interview or to make an offer. You can also create custom communications when you update a candidate's status. Starting Point: Setup > HR & Talent > Recruitment > Communication Communications The HR practitioner or hiring manager has the option, upon changing a candidate's status, to either create an message or use a predefined message to send to the candidate. Key times to send an communication include: Receipt of a new application Screening the candidate Arranging an interview with the candidate Making the candidate an offer Keeping the candidate on file Rejecting an application Important Information Create a status label before you create the candidate communication s. Candidate communication s are tied to status labels. Example The following graphic illustrates the creation of an communication for interviews: 2015 ADP, LLC 1-14 W009_ILT_WFN80V01_0615

23 MODULE 1: SETTING UP RECRUITMENT Demonstration: Creating an Auto-Reply for Screening Applications Scenario You want to create a standard message that is automatically sent upon receipt of an application to a job posting. Instructions Starting Point: Setup > HR & Talent > Recruitment Step Action 1 On the Recruitment page, click the Communication tab. 2 Click the Add button. Result: The Add an page is displayed. 3 In the Name field, type New Application. 4 In the Subject field, type Thank you for your interest. 5 In the Content field, type Thank you for your interest in our company. Only selected applicants will be contacted. 6 In the Status Type section, select New Application 7 Click Done. Important Information You can only associate one communication with the New Application status ADP, LLC 1-15 W009_ILT_WFN80V01_0615

24 MODULE 1: SETTING UP RECRUITMENT Explore: Offer Letter Template Overview An Offer Letter template is a predefined letter that you can use to create job offer letters for candidates. The template can include the terms and conditions of employment, and job information such as description, responsibilities, reporting structure, starting date, and, compensation, company policies, and other policies based on the employment type such as benefits, time off, and so forth. Practitioner users can now create Offer Letter Templates using the wizard. Alternatively, they can use the sample offer letter template provided by ADP as the starting point and customize it as required. Starting Point: Setup > HR & Talent > Recruitment > Offer Letter Template The graphic below is an example of an offer letter created using the ADP-supplied sample template. Additional Resources For more information about Offer Letter Templates, refer to online Help ADP, LLC 1-16 W009_ILT_WFN80V01_0615

25 MODULE 1: SETTING UP RECRUITMENT Explore: Manage Job Boards Overview Practitioner users can now map External career centers with external job boards such as (Indeed, CareerBuilder, Monster, LinkedIn, Facebook). Once mapped, the jobs posted on the external career centers will get posted to these external job boards. When Indeed is turned on, any job postings marked external will automatically get posted. Indeed is always mapped to the Default External Career Center. Clients can post requisitions to any website using the URLs provided when they create the postings. Starting Point: Setup > HR & Talent > Recruitment > Manage Job Boards 2015 ADP, LLC 1-17 W009_ILT_WFN80V01_0615

26 MODULE 1: SETTING UP RECRUITMENT Explore: Recruitment Settings Tab Let's take a tour of the Recruitment Settings tab: Starting Point: Setup > HR & Talent > Recruitment > Settings Tabs and Descriptions Page Required Fields Posting Settings Attestations Description Define whether to turn off settings or set to optional or required for personal information, professional background, and additional information like salary and note. When fields are set as required, applicants must complete them in order to move through the online application. Designate the address from which the new application auto-reply is sent. Define whether applicant's résumé is required or not. URL for the external Career Centers are provided the location to which job postings are published. Attestation text that applicants see on the job application and can read and acknowledge that the information provided in the job applications is true. Additional Resources For more information about the Recruitment Settings tab, refer to online Help ADP, LLC 1-18 W009_ILT_WFN80V01_0615

27 MODULE 1: SETTING UP RECRUITMENT Practice Activity: Setting Up Recruitment Scenario Geneva Entertainment hosts an annual recruiting event for recent graduates. To prepare for this event, there are several setup tasks to complete for the Recruitment in ADP Workforce Now. Refer to the procedures outlined in this handout manual to complete the practice activities. Step Action 1 From the Posting Questions Tab, create the following prequalification questions: What languages, other than English, do you speak fluently? (Hint: Generic question category, and Combo Menu answer type) Enter the following answer choices: Spanish, French, Japanese, Mandarin, and Other. Only external candidates are required to answer this question. Describe the responsibilities of your current position. (Hint: Text Field answer type) 2 From the Communication tab, create an communication with the status Keep on File communicating that you are moving forward with the other applicant's application at this time but will keep the applicant's résumé on file. 3 From the Settings tab, select Posting Settings page, and pace a check in the résumé required for job applications field ADP, LLC 1-19 W009_ILT_WFN80V01_0615

28 MODULE 1: SETTING UP RECRUITMENT Practice Activity Results: Setting Up Recruitment Note: If you completed your activity, inform the trainer and share your results and your experience with the entire class. Your results may differ from each other if you chose to do differently from the activity scenario ADP, LLC 1-20 W009_ILT_WFN80V01_0615

29 MODULE 1: SETTING UP RECRUITMENT Module 1 Summary Objectives You are now prepared to: Use the ADP Workforce Now Recruitment Set up Recruitment Validation Tables Set up Career Centers Create Job Posting Questions Create Communications Create Offer Letter Templates Manage Job Boards Define settings for Required Fields, Résumé, Career Center URLs and Attestations 2015 ADP, LLC 1-21 W009_ILT_WFN80V01_0615

30 Recruitment for ADP Workforce Now Module 2: Creating and Posting Requisitions Automatic Data Processing, Inc. ES Canada

31 MODULE 2: CREATING AND POSTING REQUISITIONS Module 2 Introduction Purpose This module prepares you to create requisitions and post them in ADP Workforce Now. Objectives Upon completion of this module, participants will be prepared to: Create Requisitions Post Requisitions Make Changes to Requisitions Manager Access 2015 ADP, LLC 2-1 W009_ILT_WFN80V01_0615

32 MODULE 2: CREATING AND POSTING REQUISITIONS Creating Requisitions Overview Once you have set up Recruitment, you can use the Requisition wizard to create requisitions to post them as job postings to the company website, the ADP-hosted Career Center, job posting sites such as CareerBuilder.com and Monster.com, or social networking sites such as LinkedIn and Facebook. Requisitions A requisition is a request made to fill an open position within a company. The published version of a requisition or job posting is what the potential applicant sees. It includes several components of information that allow the applicant to review the job description and requirements of the opening. The requisition can be for a single job opening or multiple openings. In addition, a job posting allows the applicant to respond to prequalification questions, submit a résumé, and provide other required applicant information. Example Your company Web site has a Careers page that lists all of your open positions. Interested applicants can view a complete description of each job and apply to any open job ADP, LLC 2-2 W009_ILT_WFN80V01_0615

33 MODULE 2: CREATING AND POSTING REQUISITIONS Requisition Process Creating a requisition includes the following tasks: 1. Formatting a job description with position information and posting details. 2. Setting up a resume setting. 3. Adding posting questions. 4. Assigning managers to requisitions and allowing them to send an to candidates. 5. As an optional feature, a workflow can be created for requisition approval. 6. If the approval is required, the requisition must be approved before the job posting is published ADP, LLC 2-3 W009_ILT_WFN80V01_0615

34 MODULE 2: CREATING AND POSTING REQUISITIONS The Requisition Dashboard Overview The Requisition Dashboard is a snapshot of the recruitment process in your organization. The following graphic shows the Requisition Dashboard. Elements and Descriptions Element Filters link Requisition Status filters ADD button Requisitions list Requisitions Status section Aging Applications section Recruiter section Total Cost To Date section Days Since Open section Description Allows you to filter your search results by requisitions status, hiring manager, location, days since open, and/or job title. Once you have made your selection, click Apply to view the results. Displays requisition statuses: Open (default), Setup In Progress, Rejected, and Evergreen Positions. Allows you to create a new requisition. Displays requisition information such as Priority, Requisition ID, Job Title, Location/s, Hiring Manager, and Action. Displays the selected requisitions status, requisition number, number of positions, number of positions filled, last edited date, and posting status. Graphical representation of the number of candidates/applications in New Application, Screening, Interviewing, and Offer status against the number of days it is in the same status. Displays the information of the assigned recruiter such as recruiter name, phone number, fax number, and address. Displays the total cost of the selected requisition. Displays the priority indicators that can be adjusted, if required ADP, LLC 2-4 W009_ILT_WFN80V01_0615

35 MODULE 2: CREATING AND POSTING REQUISITIONS The Requisition Wizard Overview The settings that you establish during Recruitment setup, structure the Requisition wizard pages. The users with appropriate access can navigate to the Requisition wizard by following: Pathway: Process > Talent > Requisitions > ADD The Requisition wizard walks you through the following steps to create a requisition: 1. Position Information 2. Posting Details 3. Posting Questions 4. Confirm Selections Examples of Requisition Information When creating a requisition, you may want to include the following types of information: Job description Experience required Job location Recruiter name, phone/fax number, and address 2015 ADP, LLC 2-5 W009_ILT_WFN80V01_0615

36 MODULE 2: CREATING AND POSTING REQUISITIONS The Steps of the Requisition Wizard Steps 1. Position Information Notes 2. Posting Details 3. Posting Questions 4. Confirm Selections Important Information Selections in the Corporate Groups section (Step 1) are informational only for the job posting, and they will not flow to the New Hire wizard ADP, LLC 2-6 W009_ILT_WFN80V01_0615

37 MODULE 2: CREATING AND POSTING REQUISITIONS Demonstration: Creating a Requisition Scenario You are an HR Practitioner and you received a request from the Sales department manager, Michele Heroux, to create a requisition for a sales associate in the Calgary office. Instructions Step 1: Position Information Starting Point: Process > Talent > Requisitions Step Action 1 Click ADD. In the Job Title field, select Sales Associate from the list. 2 In the Target Start Date field, click the Calendar icon and select the 15th of the next month. 3 In the Employment Type, select Full-time Regular (FR). 4 In the Hiring Manager field, select Michele Heroux. 5 In the Number of Positions field, leave the entry as 1 under New Positions. 6 In the Business Unit field, select Canada (CAN). 7 In the Home Department field, select Sales. 8 In the Location field, select Calgary (CAL). 9 In the Salary Information, type in in the From field and in the To field. 10 In the Recruiter Information section, type Recruiter Name Brady Beamer, Recruiter [email protected]. 11 Click Next ADP, LLC 2-7 W009_ILT_WFN80V01_0615

38 MODULE 2: CREATING AND POSTING REQUISITIONS Demonstration Continued: Creating a Requisition Instructions Step 2: Posting Settings Step Action 1 Select Internal and External Applicants. Choose the language(s) in which the applicant may apply. 2 In the Posting Name and Job Description section, click the Edit icon 3. Enter some basic text in the Job Description field. Click Done. 4 In the Application Settings section, keep the default fields for Internal Applicants. For External Applicants, select Require a résumé and keep the default field for attestation. 5 For the address, keep the default fields. 6 Click Next ADP, LLC 2-8 W009_ILT_WFN80V01_0615

39 MODULE 2: CREATING AND POSTING REQUISITIONS Demonstration Continued: Creating a Requisition Instructions Step 3: Posting Questions Step Action 1 Scroll to the Question Bank and select the question How many years of sales experience do you have? 2 Click on the question, drag and drop it on the left-hand-side. 3 Keep the default values for Ask Internal Applicants and Ask External Applicants. 4 In the Required For column, select Internal & External Applicants option from the list. 5 The Knockout checkbox appears. Click the checkbox to select the knockout option. 6 In the Knockout Answer Selection window, select Option 4 Less than 1 year as the Knockout criteria. Click Done. 7 Click Next ADP, LLC 2-9 W009_ILT_WFN80V01_0615

40 MODULE 2: CREATING AND POSTING REQUISITIONS Demonstration Continued: Creating a Requisition Instructions Step 4: Confirm Selections Step Action 1 Review all the information entered during Steps 1 to 3. Click Done. Important Information To edit any of the information entered during these steps, click the step name at the top of the Requisitions page. If you mark a question as Required while it is still in the Question Bank, that question will be required on all requisitions and will be displayed in the list of questions to add to the requisition. When a question is always required, you cannot delete it from an individual requisition the way you can when you select specific questions. If you move a question to the list of individual requisition questions and then mark it required, that question is only required for that requisition. Additional Resources For more information about creating requisitions, refer to Online Help ADP, LLC 2-10 W009_ILT_WFN80V01_0615

41 MODULE 2: CREATING AND POSTING REQUISITIONS Posting Requisitions Overview Once you create requisitions, you can post them on a variety of websites so that qualified candidates can access and apply to them. Both practitioners and managers, if permitted, can publicize the requisition, or job posting, on job posting sites and social networking sites. Managers must have the appropriate permissions to publish job postings. Posting Requisitions Posting requisitions makes the job postings available on Web sites that job seekers are likely to view for potential job opportunities, such as: The Company website, if your company has a Careers page The Career Center Online job posting sites, such as CareerBuilder.com and Monster.com Social networking sites, such as LinkedIn and Facebook Example You want to make sure that the administrative assistant position is published to as many sites as possible. You post it to your company's Web site Careers page, the Career Center, CareerBuilder.com, Monster.com, LinkedIn, and Facebook. Career Center The Career Center is an ADP-hosted site where applicants can: Log into or register an account Search for and view listings of open jobs at your company View job details View and update their profiles Apply to open jobs The Career Center stores an applicant's profile information, which makes it easy for the applicant to apply to multiple positions and provides you with consistent information. Note: The entries you make in the validation tables appear as is in the Career Center listing, so ensure that you have typed in the correct Job Code. Example The following graphic shows a job listing on the Career Center: 2015 ADP, LLC 2-11 W009_ILT_WFN80V01_0615

42 MODULE 2: CREATING AND POSTING REQUISITIONS Exploring the Requisitions Page Overview The Requisitions page is displayed after you complete the final step of the Requisition wizard. Activity: Exploring the Requisitions Page 2015 ADP, LLC 2-12 W009_ILT_WFN80V01_0615

43 MODULE 2: CREATING AND POSTING REQUISITIONS Elements and Descriptions Requisition Element Requisition Status field Posting Status field Job posting website tabs (Career Centers, CareerBuilder, Monster, LinkedIn, Facebook ) Internal Career Center fields Default External Career Center fields Add Another link Submit button Return to Requisition button Return to Requisitions List button Description Displays Requisition ID and Job Title Indicate whether the requisition is open, on hold, or closed Indicate whether the posting is accepting or not accepting applications Use the tabs for each of the job posting websites to provide the required information for posting to the specific site Publish requisitions that are visible to job seekers within your company Publish requisitions that are visible to job seekers outside of your company If your Company has multiple External Career Centers, you can post requisitions to them as well Allows you to post the requisition to specific websites Returns you to the last page of the Requisition wizard Returns you to the list of requisitions Important Information To publicize the job posting on outside job posting sites and social networking sites, the Requisition Status must be Open or On Hold and the Posting Status must be Accepting Applications ADP, LLC 2-13 W009_ILT_WFN80V01_0615

44 MODULE 2: CREATING AND POSTING REQUISITIONS Demonstration: Posting a Requisition to the Career Center Scenario You are ready to post the requisition to the Internal and External Career Center. Instructions Starting Point: Process > Talent > Requisitions Step Action 1 Navigate to the Requisitions page for the desired requisition (here we will navigate to the Sales Associate requisition). 2 Enter the dates for the Internal Career Center: In the Publish Date field, leave the default date. In the Unpublish Date field, using the Calendar icon enter a date two weeks from today. 3 Enter the dates for the External Career Center: In the Publish Date field, using the Calendar icon enter a date two weeks from today. In the Unpublish Date field, leave the date as is. 4 Click Submit. 5 To access the, Career Center click View Job Result: The Posting Status changes to Accepting Applications, and the requisition is posted to the Internal Career Center. Note: The requisition will be posted to the External Career Center two weeks from today ADP, LLC 2-14 W009_ILT_WFN80V01_0615

45 MODULE 2: CREATING AND POSTING REQUISITIONS Important Information To publish a requisition on external job sites and social-networking websites, the requisition must be Open or On Hold, the posting status must be Accepting Applications, and the Publish Date must be current. The following table describes how the posting status changes based on the requisition status, publish, and unpublish dates. If the Requisition Status Is And Then the Posting Status Is Open or On Hold Published Accepting Applications Open or On Hold Unpublished Not Accepting Applications Closed Published or Unpublished Not Accepting Applications The process for posting requisitions to job sites and social networking sites is essentially the same. Each site may have its own requirements. Jobs can only be posted on.com sites. If the client wants the job to be posted on.ca sites, it must be done separately outside the Workforce Now application. In order to complete this outside of Workforce Now, follow these steps: Step Action 1 Create a job on a.ca site. 2 Copy and paste the Career Center link. 3 Prompt the candidate to copy and paste the link in the address bar to apply for the position. Note: Career Center link cannot be hyperlinked. Additional Resources For more information about publishing requisitions and publishing them on or removing them from social-networking websites, see online Help. It includes specific topics for each of the websites listed on the Requisitions page ADP, LLC 2-15 W009_ILT_WFN80V01_0615

46 MODULE 2: CREATING AND POSTING REQUISITIONS Activity: Posting a Requisition to LinkedIn Scenario You are ready to post the requisition to LinkedIn. Instructions Step Action 1 On the Sales Associate Requisitions page, click the LinkedIn tab. 2 Select the Default External Career Center from the list beside Choose a career center to map to LinkedIn field. 3 The Sign in with LinkedIn button appears, click on it to log onto your account. 4 In the Comment field, enter the message you want to display. 5 Keep the default for Visible To field. 6 Click Post to LinkedIn button. Important Information To publish job postings to the job posting and social networking sites, your company must have accounts with each site. A manager must have permission to complete posting a job on job boards or social sites ADP, LLC 2-16 W009_ILT_WFN80V01_0615

47 MODULE 2: CREATING AND POSTING REQUISITIONS Activity: Creating and Posting a Requisition Scenario You received a request from Richard Telford, the hiring manager, to create and post requisition for five customer service representatives in your call center. All the five positions will have to be filled-in externally. The expected start date for these positions is four weeks from today. There are three different shifts day, evening, and overnight. In addition to adding any other questions to the requisition, you want to ask applicants which shift they prefer. Require applicants to provide a résumé and answer all of the questions. You are going to post the requisition to the External Career Center. Instructions Refer to the procedures previously outlined in your handout manual as well as on online Help. You may enter any additional information you want to include in the requisition. Step Action 1 Create a requisition for the customer service representative positions. 2 Post the requisition to the External Career Center ADP, LLC 2-17 W009_ILT_WFN80V01_0615

48 MODULE 2: CREATING AND POSTING REQUISITIONS Activity Results: Creating and Posting a Requisition Note: Your results may differ from each other ADP, LLC 2-18 W009_ILT_WFN80V01_0615

49 MODULE 2: CREATING AND POSTING REQUISITIONS Making Changes to Requisitions Overview After you have created and posted a requisition, you can use the Requisitions dashboard to make changes, if necessary. Exploring Requisition Actions Requisition Actions and Notes View/Edit Requisition Action Notes Delete Give Access and Notifications for Others Copy Important Information When you edit a requisition, you need to repost it to the Career Center and external jobposting and social-networking websites. You cannot edit the text of a posting question or the existing answer choices after an applicant has answered the question. However, you can add another answer choice to the question ADP, LLC 2-19 W009_ILT_WFN80V01_0615

50 MODULE 2: CREATING AND POSTING REQUISITIONS Manager Access Overview One of the benefits of the Recruitment is the ability to give managers proper permissions to create applications, receive applications for review, and update the status of a candidate's application to communicate the next step in the Recruitment process. Information Available to Managers Managers can see requisitions and applications that they have access to and, if given proper permissions, requisitions that they created. Example The hiring manager, Michele Heroux, received zero applications for review and has access to two requisitions and one evergreen requisition ADP, LLC 2-20 W009_ILT_WFN80V01_0615

51 MODULE 2: CREATING AND POSTING REQUISITIONS Module 2 Summary Objectives You are now prepared to: Create Requisitions Post Requisitions Making Changes to Requisitions Manager Access 2015 ADP, LLC 2-21 W009_ILT_WFN80V01_0615

52 Recruitment for ADP Workforce Now Module 3: Tracking Applicants Automatic Data Processing, Inc. ES Canada

53 MODULE 3: TRACKING APPLICANTS Module 3 Introduction Purpose This module prepares you to track applicants to your posted positions from application through hiring. Objectives Upon completion of this module, participants will be prepared to: Register for and use the Career Center Work with applicants Update applicants' statuses 2015ADP, LLC 3-1 W009_ILT_WFN80V01_0615

54 MODULE 3: TRACKING APPLICANTS Registering for and Using Career Center Overview When you post requisitions, applicants can view the job descriptions and apply for those positions through the Career Center once they have created a profile. Applicants can optionally enter extensive professional background information such as Skills, Education, Licenses and Certifications, Memberships, Previous Employer and apply to multiple job postings without having to re-enter their personal information each time. Applicants' Registration Account registration, login, and reset password processes are enhanced for the first-time applicants as well as returning applicants. Applicants must first register an account, login, and create a profile before they can submit an application to a job posting/s. Single Sign On feature allows applicants to log in with the same across all Workforce Now clients. Applicants will have the ability to upload up to ten attachments per application, and attach a resume or enter a text resume per application. They will be able to view a working list of the jobs they have applied to. Career Center A career center option is available to clients, providing a central navigation point for returning applicants to view and update their profile, view their application history, apply to jobs among other tasks. Clients also have Internal Career Center option to post job openings internally for employees within the Company who would wish to apply to other open positions in same/different departments. Important Information You do not require applicants to log on through a specific URL. You can post the URL to external job boards and implement the page on your company website as your Careers page. You can customize the page with your company s logo or background theme, corporate links, images, documents, videos, and social media links, which then displays across all pages of your Career Center website. 2015ADP, LLC 3-2 W009_ILT_WFN80V01_0615

55 MODULE 3: TRACKING APPLICANTS The Applicant Landing Page Overview The Applicant Landing page is displayed when applicants click a link for the job posting that points them to the specific URL for that position. Elements and Descriptions Element Search Jobs section Sign In button Language Selector Current Openings section Show All Job Openings button Data Chip Job Title and Job Description Description Allows applicants to search for other jobs posted for this company Applicants click this button to log into Career Center or to create a profile Allows applicants to select the language (ENG or FR) Displays a maximum of twelve job openings auto-populated in the date order (newest to oldest) When applicants click this button, it takes them to the page that displays all open job postings Indicates total number of job openings in the career center Data chip appears regardless of the jobs displayed on the job search page Provides title, location, and posted date of the job Clicking this takes applicant to the job details page Important Information After creating a profile, the next time an applicant logs in the Career Center and applies to a job posting, the personal information previously entered is automatically populated in the appropriate fields. An applicant registered via Workforce Now Career Center can now log in with the same across all Workforce Now clients. For Example: Companies ABC & XYZ are Workforce Now clients. Applicant 1 can log in to ABC & XYZ companies career sites with the same ID. However, if Applicant 1 is logged into ABC's career site, they will not be able to see XYZ's career site/jobs. Profile would still be different for each client. 2015ADP, LLC 3-3 W009_ILT_WFN80V01_0615

56 MODULE 3: TRACKING APPLICANTS Explore: Creating a Profile in the Career Center Log In After the applicant clicks Sign In from the job search page or Apply from the job details page, the Log In page displays. First time applicants must register an account and log in before applying to a job. Returning applicants who want to apply to another job must first log in but their previously entered information populates the related fields. Create a Profile When creating a profile, a recaptcha window displays to ensure that the activity is not a hacking attempt generated by a computer. 2015ADP, LLC 3-4 W009_ILT_WFN80V01_0615

57 MODULE 3: TRACKING APPLICANTS Step 1: Enter Your Contact Information The applicant enters first name, last name, and address. Step 2: Create User ID & Password When an applicant enters a user ID, a message displays indicating whether the user ID is available. When creating a password, the Password Strength bar indicates the strength of the applicant's password. The illustration of a Strong Password link provides an example. 2015ADP, LLC 3-5 W009_ILT_WFN80V01_0615

58 MODULE 3: TRACKING APPLICANTS Step 3: Select Security Questions and Answers The applicant selects three security questions and provides answers. Step 4: Review and Submit Your Information The applicant reviews the user ID, contact information, and security questions and answers. When the applicant clicks Done, a message displays, indicating that an with the applicant's user ID has been sent to the provided address. 2015ADP, LLC 3-6 W009_ILT_WFN80V01_0615

59 MODULE 3: TRACKING APPLICANTS Explore: Applications Dashboard Overview The Applications dashboard provides an overview of your company's current job application status and the number of applications with each status. 2015ADP, LLC 3-7 W009_ILT_WFN80V01_0615

60 MODULE 3: TRACKING APPLICANTS Elements and Descriptions The following table describes the sections of the Applications dashboard. Element Application Status Sourcing Efficiency Applications Description Displays the number of applications for each application status. Displays the sourcing efficiency using a conversion rate and applications received for each job board. The conversion rate is calculated as the number of candidates hired by the number of applications received. Provides access to do the following: Search for applications using either: a. Sematic/Smart search; or b. Can't find what you are looking for? Search options. Filter applications using requisition ID, job title, location, date range, applicant type, application status, and applications' aging period. Add a new application. Change an application's status. Delete an application. 2015ADP, LLC 3-8 W009_ILT_WFN80V01_0615

61 MODULE 3: TRACKING APPLICANTS Working with Applicants Overview Once you start to receive applications for open positions, you begin the process of searching for qualified candidates and applying applicants to other positions, as necessary. This topic covers: Searching for qualified candidates Applying applicants to other positions Searching for Candidates When applicants apply to job postings, their application data is stored in ADP Workforce Now for your reference. You can search for qualified candidates by selecting specific search criteria. Example Several applicants applied to the Financial Analyst position. You use the search feature to find the qualified candidates based on criteria in their applications. 2015ADP, LLC 3-9 W009_ILT_WFN80V01_0615

62 MODULE 3: TRACKING APPLICANTS Demonstration: Searching for Qualified Candidates Overview You can search for candidates that are qualified for a particular position using a variety of criteria, including: Applicant's name Keywords from attached files Requisition ID Job title Location Hiring manager Applicant type Application date Application status Scenario: The hiring manager for the Sales Associate position in Calgary wants to begin scheduling interviews because she needs to fill the position as soon as possible. Log in as a Practitioner. Instructions: Starting Point: Process > Talent > Applications Step 1 In the Search field, type Sales Associate 2 Click the (Search) icon Action Result: A list of applicants meeting your criteria displays. Note: You may not see any search results due to our demonstration limitations. Tip You can click Can't Find What You Are Looking For? link to filter your search results. Additional Resources For more information on searching applicants, refer to online Help. 2015ADP, LLC 3-10 W009_ILT_WFN80V01_0615

63 MODULE 3: TRACKING APPLICANTS Exploring the Candidate Record Tabs and Descriptions Tab Description Application(s) Applicant Profile Screening Offer Letter You can opt to do the following: Apply the applicant to another position. Change the application status. View the application's status history. Hire the applicant. View the application in PDF format. Delete the application. Review responses to questions answered on the application Add application notes and communication history. Review attached supporting documents & résumé. Upload files. View or edit applicant's personal information, such as address, phone numbers, and birth date, if applicable. Run background checks for candidates, if applicable. Create and send an offer letter to the applicant. 2015ADP, LLC 3-11 W009_ILT_WFN80V01_0615

64 MODULE 3: TRACKING APPLICANTS Activity: Applying an Applicant to another Posting Overview When searching for qualified candidates, you may find that some applicants are better suited for other open positions. You can use the Apply to Another Posting feature to apply applicants to a different job posting. Scenario You determined that one of your applicants to an existing position in your company is more qualified for a different posted position, so you apply the applicant to that job posting. Instructions Step Action 1 From the selected Candidate record, click Apply to Another Posting. 2 From the list displayed in the Select A Job Posting window, select the job to which you want to apply your applicant. 3 Proceed through the application wizard. Additional Resources For more information about applying candidates to other job postings, refer to online Help. 2015ADP, LLC 3-12 W009_ILT_WFN80V01_0615

65 MODULE 3: TRACKING APPLICANTS Updating an Applicant's Status Overview One of the benefits of the Recruitment is the ability to track an applicant's life cycle through the Recruitment process by applying status labels to them. Application Status Labels Application status labels are designations that represent the stage in the Recruitment process of an application. These labels allow HR practitioners and managers to track an application s life cycle". The following nine status groups come standard with Recruitment: New Application - When a new application is received Screening - Phone or any other screening process that the company has Interview - Scheduling interviews Offer - Offer a job. Offer letter can be copy pasted as part of the . Attachments are not allowed. Rejected - Reject an applicant Keep on File - Keep the candidate's resume on file Pre-Hire - Any background checks that are needed to be performed outside Workforce Now Hired - Applicant is hired Knockout - Applicant is knocked out based on the Posting Question selection criteria You can use these status groups as the standard status labels, or you can customize additional status labels for these status groups. Purpose of Status Labels You use application status labels to: Organize, track, and search applications Hide applications from managers Send communication to applicants Notify managers or practitioners of applicant status changes and for reporting purposes Example You want to track candidates screened by phone and by the hiring manager, so you create the status labels Screened by Phone and Screened by Hiring Manager to track these candidates. Important Information Each status, except for New Application, Hired, and Knockout, can have an infinite number of associated labels. All new applications receive the New Application status when submitted, so only that one label is available for that status group. Hired status label names are system-assigned and cannot be modified. 2015ADP, LLC 3-13 W009_ILT_WFN80V01_0615

66 MODULE 3: TRACKING APPLICANTS Additional Resources For more information on creating additional status labels, refer to online Help. For more information about Recruitment workflows, refer to the Workflow Management for ADP Workforce Now course. 2015ADP, LLC 3-14 W009_ILT_WFN80V01_0615

67 MODULE 3: TRACKING APPLICANTS Activity: Updating an Applicant's Status Scenario You scheduled an interview for an applicant for the Sales Associate position and want to update his status to Interview. Instructions Starting Point: Process > Talent > Applications Step Action 1 In the Applications section, enter Sales Associate in the Search field and click Search. 2 Click John Smith. 3 In the Position Information section, click Change. Result: The Change Status window opens. 4 In the Change Status window, in the Application Status field, select Interview. 5 In the Option field, select Custom . Note: The Reply To field is automatically populated with the Address on record for John Smith. 6 Enter appropriate details in the Subject and Preview and edit text before sending fields. Note: You can add notes for your reference (this is optional). 7 Click Done. 2015ADP, LLC 3-15 W009_ILT_WFN80V01_0615

68 MODULE 3: TRACKING APPLICANTS Activity: Extending an Offer Letter to an Applicant Scenario You have interviewed applicants for the Sales Associate position and have made your selection. You are ready to make an offer to the selected applicant. Instructions Starting Point: Process > Talent > Applications Step Action 1 From the Applications section, search for John Smith for the Sales Associate position. 2 Click on John Smith's name to navigate to the Candidate page. 3 Click Change Status link. The Change Status window displays. 4 In the Application Status field, select Make Offer. 5 Select Custom for the Option field and create a custom to be sent. Note: Complete the Subject and body text fields, as appropriate. 6 Click Done. 7 Next, click the Offer Letter tab. 8 Click Create Offer Letter button. The Create Offer Letter wizard displays. 9 In Step 1 Select a Template, select the Sample Offer Letter Template as your starting point. Keep the default selection for language section and then click Next. 10 In Step 2 Edit the Letter Text, edit the sample text to customize the letter as per your requirements. Note: The fields highlighted in Yellow are placeholder fields, insert appropriate values for these as per your requirements. Some placeholder fields will auto-populate based on the information already saved within the system. For example: applicant name. You can insert placeholder fields as needed. The list of placeholder fields is provided under Insert Fields link. 11 Click Done. Note: The Send for Approval message window displays if an approval workflow is setup. 12 Once the Offer Letter is approved, you are ready to extend the Offer to the applicant. Click Extend Offer button. The Extend Offer window displays requesting to insert an Expiration Date for the offer. Enter appropriate date and click Yes. 13 In the Change Status window, select Application Status as Waiting for Reply on Offer. Note: You can add a note for your and manager's reference (optional). Additional Resources For more information on Generating Offer Letters, refer to online Help. For more information on How to Setup approval Workflows, refer to Online Help. For more information about Recruitment workflows, refer to the Workflow Management for ADP Workforce Now course. 2015ADP, LLC 3-16 W009_ILT_WFN80V01_0615

69 MODULE 3: TRACKING APPLICANTS Activity: Hiring an Applicant and Mass Updating Applicants' Statuses Scenario For the Sales Associate position, John Smith has accepted the offer and you want to hire him. You also have to update the status for all other Sales Associate applicants to Keep on File. Instructions Starting Point: Process > Talent > Applications Step 1 Navigate to John Smith's record. Action 2 In the Position Information section, click Hire Candidate. Result: The New Hire wizard launches. Instructions: Mass Updating Applicants' Statuses Starting Point: Process > Talent > Applications Step Action 1 In the Search field, enter Sales Associates and click (search). Result: A list of applicants that meet your criteria is displayed. 2 Select all of the applicants by clicking the checkbox beside each applicant record that are displayed, except for John Smith. 3 Click Update Status. Result: The Change Status window opens. 4 In the Application Status field, select Keep on File. 5 In the Option field, select No . 6 Click Done. Additional Resources For more information about hiring a candidate, refer to online Help. 2015ADP, LLC 3-17 W009_ILT_WFN80V01_0615

70 MODULE 3: TRACKING APPLICANTS Applicant Reporting Overview ADP Workforce Now has the following standard reports available to review recruitment data: Applicant Summary Application Questions and Answers Application Status History Cost to Hire Time to Hire Activity: Running an Applicant Summary Report Scenario You want to review a summary of all applicants who applied for positions in your company. Instructions Starting Point: Reports > Standard Reports > Recruitment Step Action 1 In the row for the Applicant Summary report, click (action) and select Run. 2 On the Run Report page, do the following: In the Worked In Country field, select CAN - Canada and click In the Select Applicants section, click report. In the Select Application Statuses, click statuses. 3 Complete the Sorting Options section as follows: Move Selected Right. Move All Right to include all of the applicants in the Move All Right to include all application In the Field column, in the first row, select Applicant. Set Sort Oder Priority as 1. In the Field column, in the second row, select Requisition. Set Sort Oder Priority as 2. 4 Click Run. Result: The Reports page is displayed. 5 The Status field displays Processing. Click Refresh until the Status field displays Completed. 6 In the row for the Applicant Summary report, click (action) and select View as PDF. Important Information Recruitment report contents are based on the data contained in the requisitions and applications in ADP Workforce Now. Reports may not contain any data until after applicants apply. Additional Resources For more information about Recruitment reports, see online Help. For information about building custom reports, see the Custom Reports Basics for ADP Workforce Now course. 2015ADP, LLC 3-18 W009_ILT_WFN80V01_0615

71 MODULE 3: TRACKING APPLICANTS Knowledge Check 1. Which of the following statements is true about creating requisitions? Select all that apply. a. Once you create a requisition, you can edit it before posting. b. Once you create a requisition, you cannot edit it before posting. c. When creating arequisition, you can change posting settings such as résumé submission requirements. d. When creating a requisition, you can create new questions to add to it. 2. To publicize the job posting on outside job posting sites and social network sites, select the status for each of the following: a. Requisition Status must be. b. Posting Status must be. c. Publish Date must be. Select all that apply. a. Open b. After the Requisition Create Date c. Closed d. Accepting Applications e. On Hold f. Current g. Not Accepting Applications 3. You can edit or delete a prequalification question if: a. Applications are associated with it b. Applications are not associated with it c. The question has been copied and modified d. The question has not been copied and modified 2015ADP, LLC 3-19 W009_ILT_WFN80V01_0615

72 MODULE 3: TRACKING APPLICANTS Module 3 Summary Objectives You are now prepared to: Register for and use the Career Center Work with applicants Update applicants' statuses 2015ADP, LLC 3-20 W009_ILT_WFN80V01_0615

73 COURSE CLOSING Recruitment for ADP Workforce Now Module 4: Course Closing Automatic Data Processing, Inc. ES Canada 2015 ADP, LLC W009_ILT_WFN80V01_0615

74 COURSE CLOSING Support After Class Additional Online Resources ADP has multiple locations to access online resources: The ADP Client Service Centre: o The Bridge: o This is an online repository where clients can locate various types of information. This is an ADP sponsored online community for ADP clients to share knowledge, skills and have questions answered by client/adp within the community. ADP Workforce Now Support Centre: o This is an online tool built directly into Workforce Now. The tool is designed to provide users with: Step-by-Step procedures Online documentation regarding a variety of subjects Learning Bytes on a variety of subjects Let's us take a look at how each of these valuable resources can be accessed ADP, LLC 4-1 W009_ILT_WFN80V01_0615

75 COURSE CLOSING ADP Client Service Centre The ADP Client Service Centre is an online resource available to all ADP clients. Users can access a multitude of resources using this tool: The Year End service centre, including reference materials and forms Welcome Packages, training manuals, Learning Bytes and online registration Health Tracking Program for clients who have purchased ADP Benefits Online support and service options. Accessing and Navigating in the Client Service Centre Step Action 1 Use your Internet browser to log into 2 Select the Client Service Login, located in the upper-right corner of the page. 3 Enter your company code and address, and then select Login. Result: The Client Service Centre home page displays. 4 Let's locate the Workforce Now registration area within the Client Service Centre. Select the Learning Bytes link located under the title Training. Results: The Welcome to the Learning Bytes Library page appears, and the Learning Bytes section expands to display all products that have learning bytes ADP, LLC 4-2 W009_ILT_WFN80V01_0615

76 COURSE CLOSING ADP Workforce Now Support Centre Users have access to this tool 24/7. This tool provides a variety of online tools: Step by Step instructional information. Learning Bytes (short 2-3 min instructional videos) on a variety of topics. Documentation providing the user with specific details about the topic searched. Accessing and Searching within the ADP Workforce Now Support Centre Step Action 1 Select the Support link, located on the top right of the screen. 2 Type Performance into the search field, and then click Enter or the "Magnifying Glass" icon to begin the search. Result: All topics with Performance in them will display. 3 Review the available resources. IF you want to: View Step by Step instructions: Read documentation: View Learning Bytes: THEN: Select Knowledge, then select topic Select Documentation, then select topic Select Training, then select topic 4 For this activity select the Training tab and select the Starting a Performance review. Results: A second window will open and the learning byte will play. 5 When completed, close the second window with the Learning Byte. To close the Support window, select the Back button located on the top left to close ADP, LLC 4-3 W009_ILT_WFN80V01_0615

77 COURSE CLOSING The Bridge The Bridge is sponsored by ADP, and is an exclusive online community for ADP clients. This community connects HR and payroll practitioners from across Canada and provides an environment where users can ask questions, find answers, and network with peers. The community is free, always available, and is an excellent resource for support on a variety of subjects. Benefits to Registering for the Bridge: Allows payroll practitioners and HR professionals like you to connect, engage and share information in an easy-to-use, fully accessible online forum. Acts as an additional resource for support, frequently asked questions and information for ADP clients of all sizes using all products. Always on, for 24/7/365 access anywhere in Canada. Easy to use. Accessing and Registering for the Bridge Step Action 1 Use your Internet browser to log into 2 Select the Client Service Login, located in the upper-right corner of the page. 3 Enter your company code and address, and then select Login. 4 Select The Bridge, from the menu on the left. Result: An overview of what the bridge is displays. 5 Click the Visit The Bridge link located at the bottom of the overview to register. The Bridge Registration/Login Page 2015 ADP, LLC 4-4 W009_ILT_WFN80V01_0615

78 COURSE CLOSING Course Closing Summary In this course, you reviewed many of the steps necessary to set up Recruitment, use Recruitment to create and post requisitions, and track applicants searching for qualified applicants and updating their statuses through to hired or rejection, as appropriate. Course Objectives You now have the skills to: Set Up Recruitment Create and Post Requisitions Track Applicants Training Evaluation Thank you for attending this course, we look forward to seeing you in the future. Your feedback is vital to continuous improvement. Please take a moment to complete our short evaluation so that we can continue to provide you with high quality training programs ADP, LLC 4-5 W009_ILT_WFN80V01_0615