Parcel Post Compendium Online Office des postes d'haïti. HT - Haïti HTA another form of evidence of receipt is obtained 7.

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1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 31,5 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension 10 Metres for length & greatest circumference Metres for any one dimension Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) 9 Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels 10.1 CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided 12.1 If yes, parcels delivered by special messenger 12.2 If not, advice of delivery provided to addressee 12.3 Charge collected at time of delivery to addressee Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Page 1 of 9

2 Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Ms GODEFROY REGINE DIRECTRICE GENERALE Address: 223 DELMAS 37 Tel: 1: (+509) : (+509) Fax: (+) Amount of fee collected Local currency 1000 gourdes USD Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency USD Des frais de 1000 Gdes (US$24.00) a 4,000 gourdes (US$ 95.00) sont factures 24 Administration fees collected for parcels subject to export customs clearance Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD Des frais de service de dedouanement de 20% de la valeur en douane sont factures 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Page 2 of 9

3 Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 60 Day(s) 32.2 Exceptional period 90 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 60 Day(s) 33.2 Exceptional period 90 Day(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: PACKOP CARGO SERVICE Mr JUDE KOSLEY PIERRE COMMISSIONAIRE EN DOUANE Address: AEROPORT MAIS GATE / A cote de l'ere d'arrivee - En face de la douane de l'aeroport Tel: 1: (+509) : (+509) Fax: (+509) oph@postehaiti.gouv.ht Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed Office name: Name: Function: Address: BUREAU D'ECHANGE DE L'OFFICE DES POSTES D'HAITI Ms VALBRUN DORCA LAUTURE RESPONSABLE bureau D'ECHANGE 223 Delmas 37, Port-au-Prince, Haiti Tel: 1: (+509) : (+) Fax: (+) French Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-16:00 - Tuesday 08:00-16:00 - Wednesday 08:00-16:00 - Thursday 08:00-16:00 - Friday 08:00-16:00 - Saturday 08:00-12:00 - Sunday Documents attached to the parcels bill Service to customers 39 On-line tracking provided Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Languages French Creole National Holidays 41.1 National holidays National holiday in 2013 Special provisions - Customs declarations Page 3 of 9

4 Month Day(s) National Holidays - Description January 1 Indépendance December 25 ël January 2 Jour des Aieux January 12 Anniversaire du séisme du 12 janvier 2010 February 10 Carnaval February 11 Carnaval: Lundi Gras February 12 Carnaval: Mardi Gras February 13 Mercredi des cendres (seulement par arrete presidentiel) March 29 Vendredi Saint March 31 Pâques May 1 Jour du Travail et de l'agriculture May 9 Ascension (seulement par arrete presidentiel) May 18 Jour du Drapeau May 30 Fête Dieu (Corpus Christi) August 15 tre-dame de l'assomption October 17 Mort de Dessalines vember 1 La Toussaint vember 2 Jour des Morts vember 18 Bataille de Vertières December 25 ël Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Les frais de reexpedition sont applicables seulement en cas de demande de reexpedition. National holiday in 2014 Month Day(s) National Holidays - Description January 1 Jour de l'indépendance January 2 Jour des Aieux Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country March 2 Carnaval March 3 Carnaval March 4 Carnaval April 18 Vendredi Saint April 20 Dimanche Pâques May 1 Jour du Travail et de l'agriculture May 18 Fête du Drapeau June 19 Fête Dieu (Corpus Christi) August 15 Assomption Localities October 17 Mort de Dessalines vember 1 La Toussaint vember 2 Jour des Morts Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post vember 18 Bataille de Vertières Page 4 of 9

5 Office name: BUREAU D'ECHANGE DE L'OFFICE DES POSTES D'HAITI IMPC codel: HTPAPA Name: Ms Valbrun Dorca Function: Chef de Service Address: 223 DELMAS 37, Port-au-Prince Tel: 1: (+509) : (+) Fax: (+) Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-16:00 - Tuesday 08:00-16:00 - Wednesday 08:00-16:00 - Thursday 08:00-16:00 - Friday 08:00-16:00 - Saturday 08:00-12:00 - Sunday - - Observations/Comments Aux heures de fermeture, les demandes peuvent etre faites par , directement sur notre site Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name Centre de Tri de la Sonapi IMPC Code HTPAPA Tel (+509) Fax (+) Hours of operation Lundi à vendredi: 8:00 à 15:00, samedi et dimanche fermé From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-12:00 Monday Wednesday Wednesday Monday 12:01-23:59 Tuesday Wednesday Wednesday Tuesday 00:00-12:00 Tuesday Wednesday Wednesday Tuesday 12:01-23:59 Wednesday Wednesday Wednesday Wednesday 00:00-12:00 Monday Wednesday Friday Wednesday 12:01-23:59 Thursday Monday Friday Thursday 00:00-12:00 Thursday Monday Friday Thursday 12:01-23:59 Friday Monday Friday Friday 00:00-12:00 Friday Monday Wednesday Friday 12:01-23:59 Monday Monday Wednesday Saturday 00:00-23:59 Monday Monday Wednesday Sunday 00:00-23:59 Monday Monday Wednesday Definition of zones Zone 1: HT6110 a HT6599 (ouest) Zone 2: HT 7410 a 7599 (Nippes) / HT 8110 a 8599 (Sud) / HT 9110 a 9399 (Sud-Est) Le transfert des colis venant par voie aerienne ne se fait qu'entre l'aeroport et le centre de tri de SONAPI, pour le departement de l'ouest Pas de transport aerien vers ces departements. Le transport se fait par voie terrestre, voir le tableau cidessous Zone 3: HT 1110 a 1799 (rd) / HT 7110 a 7399 (Grand Anse) Le transport aerien vers ces provinces se fait du centre de tri de la Sonapi (Ouest) vers les differentes provinces du rd et de la Grande Anse Page 6 of 9

7 - Annexes Arrival at office of exchange: 12:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Le dedouanement s'effectue actuellement au centre de tri de la Sonapi, donc des reception du colis venant de l'aeroport. Le delai de dedouanement depend de la rapidite de recuperation des clients. Prochainement, un agent de douane sera prepose au service de dedouanement a chaque point de poste, donc 3 heures apres reception du colis au point de poste, le colis sera pres a etre dedouane et remis au client 24 heures 3 heures Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name Centre de Tri de la Sonapi IMPC Code HTPAPA Tel (+509) Fax (+) Hours of operation Lundi à vendredi: 8:00 à 15:00, samedi 8:00 a 12:00 et dimanche fermé From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-12:00 Tuesday Wednesday Thursday Monday 12:01-23:59 Wednesday Wednesday Thursday Tuesday 00:00-12:00 Wednesday Wednesday Thursday Tuesday 12:01-23:59 Thursday Wednesday Thursday Wednesday 00:00-12:00 Thursday Wednesday Thursday Wednesday 12:01-23:59 Friday Monday Thursday Thursday 00:00-12:00 Friday Monday Thursday Thursday 12:01-23:59 Monday Monday Tuesday Friday 00:00-12:00 Monday Monday Tuesday Friday 12:01-23:59 Tuesday Monday Tuesday Saturday 00:00-23:59 Tuesday Monday Tuesday Sunday 00:00-23:59 Tuesday Monday Tuesday Definition of zones Zone 1: HT6110 a HT6599 (ouest) / HT 5110 a HT 5499 (Centre) Zone 2: HT 7410 a 7599 (Nippes) / HT 8110 a 8599 (Sud) / HT 9110 a 9399 (Sud-Est) Les villes du departement de l'ouest et du CENTRE Les villes du departement des NIPPES, du SUD et du SUD-EST Zone 3: HT 1110 a 1799 (rd) / HT 7110 a 7399 (Grand Anse) Les villes du departement du NORD et de la GRANDE ANSE Arrival at office of exchange: 12:00 Page 8 of 9

9 - Annexes Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Dans le cas du transport local par voie terrestre il n'y a pas de dedouanement, vu que le dedouanement est effectue pour le moment au centre de tri au moment de l'arrivage. Aussitot que les agents de douane sont affectes aux differents points de poste, le dedouanement se fera sur place 24 heures 3 heures Last validation date: Page 9 of 9