Parcel Post Compendium Online Dirección Nacional de Correos del Paraguay (DINACOPA) PY - Paraguay PYA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ EMK Arrival at transit office of exchange Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained Nature of this evidence EN:Delivery form with the signature of the recipient and / or authorized person. ES:Planilla de entrega donde se registra la firma del destinatario y/o autorizado. 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 9 Insured air parcels admitted 10 Marking used for insured parcels 10.1 CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service Page 1 of 9

2 12 Express parcel delivery service provided Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency GS. USD AN:This is mentioned in the customs regulations. ES:Esto esta mencionado en el codigo aduanero. 22 Dutiable parcels Consignment service 16 Consignment service by bilateral agreements provided 22.1 Customs clearance fee collected for parcels subject to import customs clearance Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements EN:Our Post does not provide customs clearance service. Each client should bring their own broker. ES:La institución no presta ese servicio de desaduanamiento, cada destinatario trae su propio despachante. 23 Customs clearance fee collected for for all items declared at customs Name: Function: Address: Mr ISMAEL MORINIGO, COORDINADOR, ENRIQUE GODOY, COORDINADOR ADJUNTO CENTRO NACIONAL DE CONTROL 25 DE MAYO Nº 171 C/ YEGROS ASUNCION - PARAGUAY Tel: 1: ( )498113/6 Fax: ( )498113/16 imorinigo@correoparaguayo.gov.py egodoy@correoparaguayo.gov.py 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels Inbound parcels Outbound parcels 19.2 Insured parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels Outbound parcels 20.2 Insured parcels Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations Page 2 of 9

3 Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection EN:This year we are not providing home delivery. The delivery is processed via a advice of. ES:Por este año no estamos realizando entrega domiciliaria, solo por medio de notificaciones. 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only EN: All OE operates outward parcels. ES: En todas las oficinas tenemos admisión de encomiendas. Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 60 Day(s) 32.2 Exceptional period 60 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 60 Day(s) 33.2 Exceptional period 60 Day(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: DPTO DE ENCOMIENDA Mr ENRIQUE GODOY JEFE DE DEPARTAMENTO Address: AVENIDA ARTIGAS Nº 749 C/ PERU ASUNCION- PARAGUAY Tel: 1: ( ) Fax: ( ) encomiendas@correoparaguayo.gov.py Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Name: Function: DEPARTAMENTO DE ENCOMIENDA Mr ENRIQUE GODOY JEFE DE DEPARTAMENTO Address: AVENIDA ARTIGAS Nº 749 C/ PERU ASUNCION - PARAGUAY Tel: 1: ( ) Fax: ( ) encomiendas@correoparaguayo.gov.py Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English Spanish EN:Preferably in Spanish. ES:EN ESPAÑOL PREFERIBLEMENTE. Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Page 3 of 9

4 39.2 Languages in which track and trace information is available Spanish EN:In Spanish. ES:EN ESPAÑOL. September 29 VICTORIA DE BOQUERON December 8 VIRGEN DE CAACUPE December 25 NAVIDAD Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Office name: Name: Function: DEPARTAMENTO DE ENCOMIENDA Mr ENRIQUE GODOY JEFE DE DEPARTAMENTO Address: AVENIDA ARTIGAS Nº 749 C/ PERU ASUNCION - PARAGUAY Tel: 1: ( ) Fax: ( ) encomiendas@correoparaguayo.gov.py Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 00:07-17:00 - Tuesday 07:00-17:00 - Wednesday 07:00-17:00 - Thursday 07:00-17:00 - Friday 07:00-17:00 - Saturday - - Sunday - - Languages Spanish National Holidays 41.1 National holidays Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities National holiday in 2015 Month Day(s) National Holidays - Description January 1 año nuevo March 1 DIA DE LOS HEROES Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post April 2 JUEVES SANTOS April 3 VIERNES SANTOS May 1 DIA DEL TRABAJADOR May 15 DIA DE LA INDEPENDENCIA June 12 PAZ DEL CHACO August 15 FUNDACION DE ASUNCION Page 4 of 9

5 Office name: ASUNCION ENCOMIENDA RECEPCION ( INTERNACIONAL) IMPC codel: SUC Name: Mr ENRIQUE GODOY Function: JEFE DE DEPARTAMENTO Address: AVENIDA ARTIGAS Nº 749 C/ PERU ASUNCION - PARAGUAY Tel: 1: ( ) Fax: ( ) encomiendas@correoparaguayo.gov.py Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 07:00-17:00 - Tuesday 07:00-17:00 - Wednesday 07:00-17:00 - Thursday 07:00-17:00 - Friday 07:00-17:00 - Saturday - - Sunday - - Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name ASUNCION ENCOMIENDA RECEPCION ( ITERNACIONAL) IMPC Code SUC Tel (+59521) Fax (+59521) Hours of operation Monday - Fridays: 07:00-17:00; Saturday and Sunday closed From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Monday Tuesday Thursday Monday 06:01-23:59 Tuesday Wednesday Friday Tuesday 00:00-06:00 Tuesday Wednesday Friday Tuesday 06:01-23:59 Wednesday Thursday Monday Wednesday 00:00-06:00 Wednesday Thursday Monday Wednesday 06:01-23:59 Thursday Friday Tuesday Thursday 00:00-06:00 Thursday Friday Tuesday Thursday 06:01-23:59 Friday Monday Wednesday Friday 00:00-06:00 Friday Monday Wednesday Friday 06:01-23:59 Monday Tuesday Thursday Saturday 00:00-23:59 Monday Tuesday Thursday Sunday 00:00-23:59 Monday Tuesday Thursday Definition of zones Zone 1: SUC Zone 2: PYCDEA, PY010, PYENOB, PY002, PY004, PY011 Zone 3: PY013 ASUNCION CIUDAD DEL ESTE, PEDRO JUAN CABALLERO, ENCARNACION, CONCEPCION, CORONEL OVIEDO, PILAR REST OF THE COUNTRY Arrival at office of exchange: Customs clearance times: Page 6 of 9

7 - Annexes Items subject to customs duty: Items not subject to customs duty: 15 days 5 days EN:According to Customs regulations, they can retain any parcel according to value or to the content. ES:SEGUN EL CODIGO ADUANERO DICE QUE DE OFICIO PUEDE RETER CUALQUIER PAQUETE O SEGUN VALOR O CONTENIDO. Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name ASUNCION ENCOMIENDA RECEPCION ( ITERNACIONAL) IMPC Code SUC Tel (+59521) Fax (+59521) Hours of operation Monday - Fridays: 07:00-17:00; Saturday and Sunday closed From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Monday Tuesday Thursday Monday 06:01-23:59 Tuesday Wednesday Friday Tuesday 00:00-06:00 Tuesday Wednesday Friday Tuesday 06:01-23:59 Wednesday Thursday Monday Wednesday 00:00-06:00 Wednesday Thursday Monday Wednesday 06:01-23:59 Thursday Friday Tuesday Thursday 00:00-06:00 Thursday Friday Tuesday Thursday 06:01-23:59 Friday Monday Wednesday Friday 00:00-06:00 Friday Monday Wednesday Friday 06:01-23:59 Monday Tuesday Thursday Saturday 00:00-23:59 Monday Tuesday Thursday Sunday 00:00-23:59 Monday Tuesday Thursday Definition of zones Zone 1: SUC Zone 2: PYCDEA, PY010, PYENOB, PY002, PY004, PY011 ASUNCION CIUDAD DEL ESTE, PEDRO JUAN CABALLERO, ENCARNACION, CONCEPCION, CORONEL OVIEDO, PILAR Zone 3: PY013 REST OF THE COUNTRY Arrival at office of exchange: Customs clearance times: Page 8 of 9

9 - Annexes Items subject to customs duty: Items not subject to customs duty: 15 days 5 days EN:According to Customs regulations, they can retain any parcel according to value or to the content. ES:SEGUN EL CODIGO ADUANERO DICE QUE DE OFICIO PUEDE RETER CUALQUIER PAQUETE O SEGUN VALOR O CONTENIDO. Last validation date: Page 9 of 9