customer education conference Dublin, Ireland June ARE 2 O A U T L IO N D E E R BREAKOUT SESSIONS NCE D

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1 CEC ARE 2 W B T L IO N IN ST CU N CO BREAKOUT SESSIONS F 7 01 LA customer education conference Dublin, Ireland June O A ME C B U E R D E U RE NCE D

2 LabWare 2017 European Customer Education Conference Agenda Monday 12 June :00 Registration to Location: Pre-Function area (Ground Floor of the Conference Centre) 19:00 Please collect your delegate pack at any time between 14:00 and 19:00. 17:00 to 21:00 Laptop Clinic Location: Meeting Room 3 A training installation file and instructions will have been sent to all delegates before the start of the conference. We strongly advise delegates to install the training system on their laptop BEFORE travelling to the conference in case they need assistance from their IT department. If you need help with installing your laptop or would like a LabWare consultant to check your installation, visit the Laptop Clinic on Monday You must have Administrator privileges on your laptop. Training and Certification Clinic Location: Meeting Room 5 Visit the Training Clinic if you are unsure which CEC training you should attend or if you need more information on any agenda session. A team of LabWare trainers will be available to answer any questions and help you plan your week. If you intend to take the System Administration certification exam on Friday (LIMS Admin 2), please register at the Training Clinic on Monday or at any time during the week. 19:00 to 19:30 First-timers Reception Location: Concourse If you are attending the CEC for the first time, LabWare invites you to a special welcome reception. This is an opportunity to meet other first-timers and for the LabWare team to make sure that everything is set for you to have a great week! 19:30 to 21:00 Welcome Reception Location: B-Bar Come along and meet your fellow delegates in the B-Bar. Finger food will be served. Late arrivals will be able to register during the welcome reception. 1

3 Tuesday 13 June :00 Welcome John Gabathuler (LabWare UK) 10 min 09:10 Global Business Overview Vance Kershner (LabWare Inc) 20 min 09:30 European Report Nick Townsend (LabWare Europe) 20 min 09:50 Product Development Meric Overman (LabWare Inc) 40 min PLENARY SESSION Room: Fitzwilliam Hall 10:30 BREAK Pre-Function area 11:00 Design Simplification, Version Upgrade and Footprint Expansion on a Large Multi-Functional Life Sciences Platform Maarten Van Acker (GSK - Belgium) 20 min 11:20 Technical Showcase: Some Cool Things we Have Done Linda Little / Julian Banks (LabWare France) / Karen Townrow (LabWare Germany) 20 min 11:40 Instrument Integration Strategies Graham Langrish (LabWare UK) 15 min 11:55 An Overview of ISO17025 Document and Training Management with LabWare 7 Tony Moore (LabWare Inc) 20 min 12:15 Update on Data Integrity Andy Gray (LabWare UK) 15 min 12:30 LUNCH Sussex Restaurant & B-Bar Break-Out #1 Pembroke 13:30 B01 - Industry Pharma Break-Out #2 Lansdowne T28 - Training Upgrade from LIMS V6 to LabWare 7 K Lucy, C Cavaco Break-Out #3 Herbert A Gray, D Clarke 14:15 B04 - Industry B03 - Industry Forensics T Redmond, I Baxter Process & Petrochem A Laskowski, J Sijpkes, S Abid, C Bacher Break-Out #4 Meeting Rooms 1+2 T12a - Training LIMS Admin 2 Units 1 & 2: Admin Tools & Deployment M Mather, I Roberts Break-Out #5 Ulster T20 - Training Introduction to Programming J Lemte, E Fuglevaag Break-Out #6 Munster T03 - Training Understanding the DB & SQL Basics T Clarke, G Boustead Break-Out #7 Meeting Room 6 T26 - Training Batch Manager S Kusa, J Wojnarowicz Break-Out #8 Meeting Room 9 T27 - Training Archiving in LabWare S Zapata, P Fairchild 15:00 Break Break Break Break Break Break Break Break 15:30 B09 - Special Interest 1) Data Integrity A Gray, H McMeekin 45 min 2) Instrument Integration Strategy I Snell, G von Dahlen, A Gray, T Brohan, D Clarke 45 min T53 - Training Workshop ISO Doc & Training Management T Moore B10 - Special Interest Run LabWare in the Cloud Marc Rabil (Simplica) T12b - Training LIMS Admin 2 Unit 3: Install & Setup M Mather, I Roberts T50 - Training Workshop Managing Your first LIMS project A Peuker, A Laskowski 19:00 Dinner with LabWare - Meet in Hotel Lobby at 19:00 Buses will take us to the Guinness Storehouse for an evening dedicated to Dublin s most famous export! We will enjoy typical Irish food and entertainment, with a few surprises in store Suitable for all delegates Beginner Intermediate Advanced Industry / Tech Vendor Session 2

4 Wednesday 14 June 2017 PLENARY SESSION Room: Fitzwilliam Hall 09:00 External Testing Management in Food Manufacturing Andrea Leporati (Barilla, Italy) 20 min 09:20 Providing Manufacturing Execution System (MES) Type Functionality in LIMS Tom Brohan (LabWare Ireland) 15 min 09:35 5 Areas, 21 months: Developing Paperless Efficiency and Compliance, the RB Journey Daniel Moreira (Reckitt Benckiser, UK) 20 min 09:55 Product Development Meric Overman (LabWare inc) 35 min 10:30 BREAK Pre-Function area 11:00 One LabWare LIMS from Early R&D to Pharma QA/QC Dr Mirko Emmel (BioNTech, Germany) 20 min 11:20 Update on SAP Integration (incl. Message Engine) Tony Moore (LabWare inc) 15 min 11:35 ELN v4 New Product Talk Olivier Levy (LabWare Germany) / Graham Langrish (LabWare UK) 20 min 11:55 Result Entry On the Go : a Graphics-Based Approach Pere Palou (LabWare Spain) 15 min 12:10 What's New with LabWare Component Solutions Mark Gonzalez (LabWare Nordic) 20 min 12:30 Group photo Please wear your LabWare shirt. 12:45 LUNCH Sussex Restaurant and B-Bar Break-Out #1 Pembroke Break-Out #2 Lansdowne Break-Out #3 Herbert Break-Out #4 Meeting Rooms 1+2 Break-Out #5 Ulster Break-Out #6 Munster Break-Out #7 Meeting Room 6 Break-Out #8 Meeting Room 9 13:45 T52 - Training Workshop ELN Best Practice and Method Execution K Townrow, J Banks, H Reszka T08 - Training Visual Workflows Basics C Bannert, A Sandström T54 - Training Workshop Std & Reagent Inventory Mgt F Carraro T30 - Training LIMS Basic Subroutines G Croston, J Smith B12 - Special Interest Northwest Analytics J Petrusich 1) Pharma CPV 2) Real-time Monitoring Lab Methods T12d - Training LIMS Admin 2 Unit 5: Error Resolution C Ingram, M Mather T16 - Training Introduction to LabStation P Kordupel, I Roberts *Redesigned course* T51 Training File Import Module L Little, S Bothwell 15:15 Break Break Break Break Break Break Break Break 15:45 B11 - Special Interest 1) SAP Integration A Gray, T Moore, F Carraro, S Zapata, K Volckmar 45 min 16:30 2) High Availability & Deployment S Zapata, J Perry 45 min Repeated on Friday T02 - Training LabWare 7 Overview of New Functionality M Gonzalez, J Banks B13 - Special Interest 1) Validation H McMeekin 45 min 2) Rolling out LabWare to Sites in India R Moquim 45 min Strategic Review Meetings If you wish to hold a meeting, please contact the CEC team, who will manage a schedule of availability. A meeting room may not be available at short notice, and at the time you want it, so please be understanding and flexible about this. 17:15 Free Evening Suitable for all delegates Beginner Intermediate Advanced Industry / Tech Vendor Session 3

5 Thursday 15 June 2017 PLENARY SESSION Room: Fitzwilliam Hall 09:00 Implementing a LIMS System for Crop Protection Trevor Wood / James Harvey (Syngenta, UK) 20 min 09:20 Visual Workflows and Interactive Charting in ELN Tom Clarke / Ian Snell (LabWare UK) 15 min 09:35 LabWare Tools and Solutions for Biologics Gorm Borberg (LabWare Nordic) 15 min 09:50 General Purpose Functionality Driven by Clinical Lab Requirements Ed Krasovec (LabWare North America) 20 min 10:10 Contract Lab Solution Showcase, incl. Charge Manager V2 Jeffery Gaskin (LabWare Asia Pacific) / Ted Olson (LabWare North America) 20 min 10:30 BREAK Pre-Function area 11:00 5 Years of LabWare ELN: Lessons Learned Nick Gazey (GSK, UK) 20 min 11:20 Business Analysis Tools Available for System Enhancements Neil Parker (LabWare UK) / J Farthing (LabWare UK) 15 min 11:35 Product Development Meric Overman (LabWare inc) 30 min 12:05 A Druid s Tale Tom Brohan (LabWare Ireland) / Fabio Carraro (LabWare Italy) 20 min 12:30 LUNCH Sussex Restaurant and B-Bar Break-Out #1 Pembroke Break-Out #2 Lansdowne Break-Out #3 Herbert Break-Out #4 Meeting Rooms 1+2 Break-Out #5 Ulster Break-Out #6 Munster Break-Out #7 Meeting Room 6 Break-Out #8 Meeting Room 9 13:30 B07 - Industry Bioanalyticals I Snell, B Komoll 14:15 B05 - Industry Storage & Biobank P Tryner, M-L Gallagher, S Pattee, A Laskowski T14 - Training Introduction to ELN D McManus, H Reszka T15 - Training Advanced Visual Workflows J Moessler, M Kapp B02 - Industry Contract Labs & Environmental (incl. Water Labs) J Gaskin, T Olson, F Ceschi, J Farthing T13 - Training Introduction to Crystal Reports (part 1 of 2) C Deakin, M Aubault T12c - Training LIMS Admin 2 Unit 4: Regular Administration E Sherrit, I Roberts T07 - Training LabWare 7 Configuration of New Functionality S Bothwell, S Banks T19 - Training Instrument Parsing Scripts P Kordupel, V Bertolin *Redesigned course* 15:00 Break Break Break Break Break Break Break Break 15:30 B06 - Industry Clinical Health & Clinical Trials E Krasovec, A Hawkins 16:15 B08 - Industry R&D Framework & ELN G von Dahlen, M Gonzalez, C de Franceschi Repeated on Friday T35 - Training Config Packages C Ingram, D Wright Part 2 on Friday T12e - Training LIMS Admin 2 Unit 6: Fixes & Optimisation E Sherritt, M Mather One-to-one meetings with consultants If you wish to meet informally with a consultant, please approach them directly to arrange a time. If you need a meeting room, contact the CEC team, who will manage a schedule of availability. A meeting room may not be available at short notice, and at the time you want it, so please be understanding and flexible about this. 19:00 Dinner with LabWare At The Odeon, one of Dublin s premier entertainment venues. Dance the night away to the sound of a live Irish band! There will be quieter spaces available for networking. Suitable for all delegates Beginner Intermediate Advanced Industry / Tech Vendor Session 4

6 Friday 16 June 2017 Break-Out #1 Pembroke Break-Out #2 Herbert Break-Out #3 Meeting Rooms 1+2 Break-Out #4 Ulster Break-Out #5 Munster Break-Out #6 Meeting Room 6 Break-Out #7 Meeting Room 9 Break-Out #8 Meeting Room 3 09:00 T13 - Training Introduction to Crystal Reports (part 2 of 2) C Deakin, P Fairchild T08 - Training Visual Workflows Basics C Bannert, B Lottermann T10 - Training SQC Charting & Trending G Scott, A Mulrooney T21 - Training Mapping in ELN H Reszka, D McManus T15 - Training Advanced Visual Workflows J Moessler, M Kapp, T Clarke T04 - Training Debugging in LabWare 7 E Sherrit, C Braley T31 - Training LIMS Basic Events & Triggers G Croston, F Browet T12 LIMS Admin 2 Assessment M Mather, D Lawson 10:30 Break Break Break Break Break Break Break Break 11:00 Parts 1 & 2 must be attended Repeat session Repeat session Part 1 on Thursday 12:30 End of Conference Suitable for all delegates Beginner Intermediate Advanced Industry Session 5

7 Industry Sessions Our mission statement is to provide the best LIMS systems in the world. Our globally developed Best Practice Solutions are a key mechanism for doing this. All new projects are evaluated against these solutions, often generating improvements and extensions. For the past eight years, the majority of new systems have leveraged at least one solution. Users from existing systems are encouraged to engage with LabWare services in order to benefit from our new Component Solutions and Upgrade strategy. The objective of the Industry Sessions is to get the Solution leadership team, implementation consultants and customers together to discuss how they can be improved. They are a key forum for raising generic suggestions and feedback that may benefit the solution. INDUSTRY SESSIONS The leadership team will have a number of topics for discussion at the forum. They will also have questions they would like to ask specific project teams. Most of the LabWare consultants who have used a solution will also be at these sessions. Feedback that is not sufficiently generic (e.g. project-specific concerns) may be addressed on a one-to-one basis during the CEC. B01 Pharma Duration: 1.5 hours Presenters: Andy Gray, Dave Clarke B03 Forensics Presenters: Tom Redmond, Ian Baxter B05 Storage and Biobanks Presenters: Pete Tryner, Mary-Louise Gallagher, Shaun Pattee, Anahita Laskoswski B02 Contract Labs & Environmental (incl. Water Labs) Duration: 1.5 hours Presenters: Jeff Gaskin, Ted Olson, Federico Ceschi, James Farthing B04 Process and Petrochemical Presenters: Anahita Laskoswski, Johann Sijpkes, Sayed Abid, Christian Bacher B06 Clinical Health and Clinical Trials Presenters: Alan Hawkins, Ed Krasovec B07 Bioanalyticals Presenter: Ian Snell, Bianca Komoll B08 - R&D Framework and ELN Presenters: Guido von Dahlen, Mark Gonzalez, Henryka Reszka, Karen Townrow, Christian de Franceschi. 6

8 Special Interest Sessions These sessions have a clear objective: to ratify a particular strategy or gain feedback on an issue. The presenter will explain how LabWare intends to deliver the outcome and the input from the conference will be taken on board. Note that some special interest sessions will be run by LabWare partners. B09 Session 1: Data Integrity Presenters: Andy Gray, Hazel McMeekin Data integrity is a major regulatory topic and critical component of data, information, and reports submitted to regulatory authorities for licensing applications. In Early 2015 the UK regulatory body, the MHRA, issued guidance for industry. Since then, LabWare has released a paper on Data Integrity. Following on from the Data Integrity presentation in the morning, we will discuss how this will impact our customers in the short and long term. SPECIAL INTEREST B09 Session 2: Instrument Integration Strategy Presenters: Ian Snell, Guido von Dahlen, Andy Gray, Tom Brohan, Dave Clarke Following on from the morning s Instrument Integration Strategy presentation, this breakout session will explore this topic in a more interactive way. We want to thoroughly engage with our customer base, discuss challenges, verify our strategy and obtain feedback wherever possible. We will also review instrument meta data integration into LabWare. B10 Cloud Implementation (partner vendor session) Duration: 90 minutes Presenter: Marc Rabil (Simplica) Learn how to set up and run LabWare 7 on Amazon Web Services (AWS). This session will show step-by-step instructions for installing and running the LabWare 7 Web application on AWS. Included will be sizing and server recommendations. In addition, there will be a preview of the new Simplica Cloud hosting environment with turn-key solutions for implementing LabWare and running Simplica s Sample Wizard web portal. In addition to this session, Marc and his team will be available all week to discuss cloud and web technologies with conference delegates. Meet them at the Simplica stand near the Fitzwilliam Hall. B11 Session 1: SAP Integration Presenters: Andy Gray, Tony Moore, Fabio Carraro, Simon Zapata, Klaus Volckmar A follow up from the morning s SAP presentation, with a focus on seeking feedback from our customers. B11 Session 2: High Availability & Deployment Presenters: Simon Zapata, John Perry Techniques organisations use to deliver High Availability solutions (Simon Zapata). This presentation summarises the top "pinch points" in keeping a system available 24/7 and the techniques used to manage them including keeping databases and application servers available 24/7. Deployment Technologies (John Perry). We will talk about the different deployment options available incl. Parallels, RDS & the advantages of VDI solutions with reference to local, remote and cloud based environments. 7

9 B12 Northwest Analytics (partner vendor session) Duration: 90 minutes Presenter: Jim Petrusich (Northwest Analytics) In addition to this session, Jim and his team will be available all week at their NWA stand near the Fitzwilliam Hall. Session 1: Pharma A Practical Approach to Continued Process Verification (CPV) As more pharmaceutical companies are beginning to integrate tools to meet Continued Process Verification (CPV), the focus is on constantly monitoring the most important parameters (Critical Process Parameters- CPPs) effecting product quality (Critical Quality Attributes- CQAs). Analytics is the key to implementing these projects, but many challenges exist. Where do you start a CPV initiative? Who should be involved? How do you ensure success? Leveraging analytics has proved to be exceedingly challenging for many organizations. We will review lessons learned and how to overcome cultural obstacles to deploy and grow CPV projects. Session 2: Real-time Monitoring Lab Methods Focusing on a holistic approach to monitoring laboratory method QA /QC allows labs to provide assurance to their customers that the analytical methods used meet the highest standards for quality and integrity and that the resulting data deliverables are accurate. Real-time Analytics and Intelligence methods now being widely adopted in manufacturing can provide a framework that provides the same benefits to the laboratory. These methods deliver a complete analytics-based contextual view of processes that can be employed to monitor analytical methods for the entire lab in real-time. We will demonstrate a platform for streamlining this process to provide lab managers and supervisors visibility into method and instrument precision and accuracy. SPECIAL INTEREST B13 Session 1: Validation Presenter: Hazel McMeekin LabWare has undertaken many validation assignments over the past few years. Hazel will start by highlighting our approach and the best practice materials that we have at our disposal. This will be followed by an open discussion. Attendees will be able to share their validation challenges with Hazel s team and hopefully will leave the session with some useful suggestions to take home. B13 Session 2: Rolling Out LabWare to Sites in India Presenter: Rashid Moquim Most big organisations will have to roll out LIMS to a site in India at some point. LabWare has assisted with this on many occasions, both for pharma and non-pharma customers. This presentation will go through the do s and don ts of deploying LIMS in India. 8

10 Training Workshops These sessions are more interactive than standard Training Classes. The objective is to give attendees practical ideas that they can take home to improve their own systems. The instructors are Subject Matter Experts in their field and will gladly answer any questions or take feedback. T50 Managing Your first LIMS project Duration: 1.5 hours Instructors: Alexander Peuker, Anahita Laskowski This session will introduce Project Management in the context of LIMS project deliverables. It will give an overview of what LabWare can provide, highlight typical tasks linked to the Project Manager s role and common issues Projects Managers can face. The objective is to address any open questions and enable PMs to better prepare and understand a LIMS project lifecycle. TRAINING WORKSHOPS T52 ELN Best Practice and Method Execution Duration: 1.5 hours Instructors: Karen Townrow, Julian Banks, Henryka Reszka This session is aimed at: 1) Delegates who are not necessarily ELN users but are interested in exploring Method Execution functionality. There was a short presentation on this on Tuesday morning. 2) ELN users who would like to learn about ELN best practice Karen will start by going through key ELN best practice points in order to align all consultants and customers. She will demonstrate the design techniques used in the Method Execution Component Solution to show the direction of development we are taking. The session will end with an open forum for discussions, ideas and feedback. T53 ISO Document and Training Management Duration: 1.5 hours Instructor: Tony Moore Following on from Tony s presentation in the morning, this session will allow delegates who are interested in this new Component Solution to fully explore it. See Tony s main presentation abstract for more information on what this solution provides. T54 Standard & Reagents Inventory Management Duration: 1.5 hours Instructor: Fabio Carraro This workshop introduces LabWare s Standards and Reagents Component Solution. As well as learning about this useful tool, there will be opportunities to quiz Fabio on how to best implement it. 9

11 Training Courses Training classes will be presented in classroom style format; classes with exercises are denoted with Laptop Recommended. Training manuals covering the course material will be available at the start of each class. Many of the training classes will include exercises to allow for hands-on experience of the topics presented during the course. Training attendance forms will be passed throughout the room at the end of the training session. Laptop Clinic A Laptop Clinic will be held on Monday 12 June between 17:00 and 21:00 for delegates who require assistance with the installation of the LabWare CEC Training System and/or if you want to verify that your installation works correctly. You will need administrative access to your laptop. TRAINING COURSES Training Clinic On Monday 12 June from 17:00. Visit the clinic if you need advice about the CEC training available this week or if you intend to take the System Administration exam on Friday. System Administration Exam Delegates will have the opportunity to attend the full LIMS Admin 2 course during the week and to take the System Administrator Certification exam on Friday morning. For more information, visit the Training Clinic on Monday. Courses for Beginners Beginner level training is for new users with a basic understanding of LabWare who want to gain additional configuration and functional knowledge. Some LabWare knowledge, i.e., actively working in the system for a few months, is helpful. T02 - LabWare 7 Overview of New Functionality Duration: 1.5 hours No Laptop required This course is aimed at End Users and System Administrators who may be using earlier versions of LabWare that are interested in learning the new functionality in LabWare 7. T07 - LabWare 7 Configuration of New Functionality Duration: 3 hours Laptop recommended This course is designed to give Administrators a more complete look at the configuration and tools available in LabWare 7. T13 - Introduction to Crystal Reports (requires the Crystal Reports software) Duration: 6 hours Laptop recommended This course will introduce students to the Crystal Reports application and the configuration of a simple report template. Students will learn how to run a report from LabWare using an access routine and query tag. The course will also highlight groups, Crystal formulas, summary fields and running totals. Note 1: Attendees need to have Crystal Reports Developer (version XI or higher) installed on their laptop before travelling to the CEC. Note 2: This course is delivered over two 3-hour sessions. Both sessions must be attended. T03 - Understanding the DB & SQL Basics Duration: 3 hours Laptop recommended This course gives an overview of the database and how SQL is used within LabWare. This course covers where in LabWare SQL can be called and basic syntax of SQL. T08 - Visual Workflows Basics Duration: 3 hours Laptop recommended This course provides an overview of how to configure dynamic visual workflows in LabWare. Class exercises will guide students through the configuration of dynamic visual workflows. T14 - Introduction to ELN v3 Duration: 3 hours Laptop recommended This course will introduce the concept of an Electronic Laboratory Notebook (ELN). End User exercises will allow you to get a feel for the ELN interface. The last half of the class will allow students to configure templates and test their configuration. 10

12 Courses for Beginners T16 - Introduction to LabStation Duration: 3 hours Laptop recommended This course is designed to give attendees an overview of LabStation and result integration into LabWare LIMS. It provides detail on how to configure different types of instruments and how the various parts of LabStation work together. T20 Introduction to Programming Duration: 3 hours Laptop recommended This course is aimed at attendees who have no previous programming experience. Some of the topics covered are variables, code testing, loops, and conditional statements. The course also provides an introduction to elementary LIMS Basic functions. T26 Batch Manager Duration: 3 hours Laptop recommended The LabWare Batch Manager handles collections of samples or tests that typically simulate an auto sampler load list, sample set or a laboratory worksheet. This course provides an overview of Batch Manager concepts and the functionality that may be used by end users in performing their daily activities in the lab. The course will also cover the template driven configuration required to allow batches to be created. Batch Id configuration, Batch Links, and Batch Standard Protocols are a few of the templates covered during the course. TRAINING COURSES Intermediate Courses Intermediate level training is for users of LabWare with at least a year of practical experience who want to learn about LabWare enhancements and additional functionality. These courses introduce module functionality as well as system maintenance and other topics that are not covered in typical training classes. LIMS Admin 2 courses The 5 courses in the LIMS Admin 2 series are independent. Delegates may attend any single course they wish without having attended previous ones. However, if you are planning to take the System Administration exam on Friday, we recommend that you attend all 5 courses. T12a - Units 1 & 2: Admin Tools & Deployment Duration: 1.5 hours Laptop recommended This course discusses the various levels of support suggested for managing a live LabWare system as well as the range of resources that are available to System Administrators. It also reviews various deployment options. T12c - Unit 4: LIMS Admin 2: Regular Administration Duration: 1.5 hours Laptop recommended This course covers the routine system maintenance and support activities that every LabWare Administrator has to perform: daily checks, user management, change control, configuration packages etc. Background services are also covered. T12e - Unit 6: Fixes & Optimisation Duration: 1.5 hours Laptop recommended This course is aimed at administrators who need to ensure that their system is properly maintained and keeps on evolving to keep up with changing business requirements. Topics covered include: installing LabWare fixes, installing modules to enhance or add new functionality and optimizing performance. T12b Unit 3: LIMS Admin 2: Installation & Setup Duration: 1.5 hours Laptop recommended This course is aimed at Administrators who would like to gain an understanding of how LabWare systems are installed in order to better assist their IT team when dealing with certain aspects of their LabWare system. Topics covered include an overview of the LIMS files associated with served client installations, as well as the LabWare database and the role of Table Master. T12d Unit 6: LIMS Admin 2: Error Resolution Duration: 3 hours Laptop recommended This course is focused on techniques that can be followed by the LabWare Administrator to resolve LabWare problems or errors encountered at the customer site. Resources that are available for use in resolving issues are discussed. The use of LabWare log files is also covered. The course includes debugging exercises. The System Administration certification exam (3 hours) will take place on Friday morning from 9:00 to 12:30. A laptop will be required. 11

13 Intermediate Courses T04 Debugging in LabWare 7 Duration: 3 hours Laptop recommended This course introduces debugging tools available in LabWare 7. The course will look at the Debugging Assistant and Code Reporting as well as other functionality introduced in LabWare 7 and the Debugging module. T28 - Upgrade from LIMS V6 to LabWare 7 Duration: 1.5 hours Laptop recommended The aim of this course is to provide students with an overview of the planning and steps involved in the V6 to LabWare 7 upgrade of a LabWare system. The instructor will guide students through a class exercise that simulates an upgrade. Note: Attendees will need administrator access to their laptops to perform the exercise. T31 - Events and Triggers Duration: 3 hours Laptop recommended This session is aimed at students who would like to learn how to write LIMS Basic for Template fields, ID Configurations and Event triggers. The focus is on context variables. The exercises include a Test Outof-Spec event trigger that sends an alert. Note: Students with no previous programming experience are advised to attend the Introduction to Programming beginner s course first. T27 - Archiving in LabWare Duration: 3 hours Laptop recommended This course looks at the archiving modules available from LabWare. Hand-on exercises will walk students through archiving samples and audit data. T30 - LIMS Basic Subroutines Duration: 3 hours Laptop recommended This course is aimed at Administrators who would like to learn how to design LIMS Basic subroutines. The focus is on code syntax and use of LIMS functions. Note: Students with no previous programming experience are advised to attend the Introduction to Programming beginner s course first. T35 - Configuration Packages Duration: 1.5 hours Laptop recommended Configuration Packages is a tool used by Administrators to move updated objects (e.g. analyses, products, reports) and other LIMS changes between environments. Students will learn how to build a configuration package and install it. T51 File Import Module Duration: 3 hours Laptop recommended Module M0539 (Data Importer) provide functionality for importing data files into LIMS. This course covers the use of the tool through hands-on examples. TRAINING COURSES Advanced Courses Advanced level training is for proficient users of LabWare with extended practical experience. These classes are typically faster paced and include functionality that may be more complex either in setup or theory than most LabWare functionality. T10 - SQC Charting & Trending Duration: 3 hours Laptop recommended This course explores the Northwest Analytical (NWA) Quality Analyst functionality. The course highlights the configuration of chart templates and chart outputs, as well as the various types of charts available. T19 - Instrument Parsing Scripts Duration: 3 hours Laptop recommended Students will learn how to build instrument parsing scripts in LabStation through a series of exercises, starting with basic concepts, through to more complex techniques that reflect different instrument types. T15 - Advanced Visual Workflows Duration: 3 hours Laptop recommended This course introduces advanced Visual Workflow concepts including using CSS files. Class exercises will guide students through the configuration of a dynamic visual workflow. Students who are completely new to Visual Workflows are advised to attend the Beginners session first. T21 - Mapping in ELN Duration: 3 hours Laptop recommended This course is aimed at LabWare ELN Administrators who will be involved in the configuration of mapping in Workbook Templates. Hands-on exercises will guide students through the configuration of cell maps and instrument maps. 12