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1 Course or Program Assessment Summary This form can be used to record SLO assessment plans and results for courses or programs. It is recommended that this document be stored on a group drive, or in MyCuesta. Division: Engineering & Tech Program: cnet Date: 5/11/12 v Courses in program, or course: COMPUTER AND NETWORK TECHNOLOGY Faculty involved with the assessment and analysis: CHRIS AKELIAN Course to program outcome mapping document** is completed Yes 1 Student Learning Outcome Statements Program Course No The student learning outcomes for CNET program were measured directly starting this semester to reflect more specific program outcome assessment. The division wide SLO s are more general but can be mapped to the 4 defined program SLO s and are also included since student survey data was collected over a 3 year period to help assess the program. STUDENT LEARNING OUTCOMES AFTER 2011 PROGRAM SPECIFIC SLOS Apply fundamental principles of mathematics, physics and electronics to computer and networking theory and problem solving Develop broad based fundamental technical skill sets that will allow the technician to adapt to many jobs and changing requirements of industry Utilize theory and basic skill sets for operating, maintaining, and troubleshooting relevant applications and specific technologies needed to support local industries Display traits of hard work, self-motivation, personal integrity, and positive attitude that will contribute to the success of the project and the company SLO SLO1 SLO2 SLO3 SLO4 STUDENT LEARNING OUTCOMES BEFORE 2011 Order DIVISION WIDE SLOS S1 Be able to apply theory to solve real world problems S2 Be able to pass certification and credentials targeted in the course/program S3 Meet proficiency levels required by industry for the specific technology

2 2 Assessment Methods Plan (identify assessment instruments, scoring rubrics, SLO mapping diagrams) S4 S5 S7 S9 1. Student Survey of SLOs 2. Test Results 3. Advisory Committee Feedback Relate course specific technologies to understanding the overall program Learn skills relevant to industry demand Acquire soft skills needed to effectively interact in a technical environment Get employed in the field of study by completing the course/program Relationship between assessed course level SLOs and Program Level SLOs. Course Course name Program Student Learning Outcomes CNET Certification Prep A A A A CNET218 CNET220 CNET221 CNET253 Wireless Networking and Administration Computer Architecture and Programming Operation System Concepts Microcomputer Fundamentals for Techs A A A A A, B, C A, B, C A, B, C A, B, C A A A A A A A A CNET254 Server Maint & Admin A A A A CNET255 Network Cabling Cert A A A A CNET256 Fiber Cabling Cert A A A A CNET260 Network Fundamentals A, B, C A, B, C A, B, C A, B, C CNET261 Router Theory A, B, C A, B, C A, B, C A, B, C CNET262 LAN Switching A, B, C A, B, C A, B, C A, B, C CNET263 Wide Area Networking A, B, C A, B, C A, B, C A, B, C Key: A (SLOs exist for course) B (SLOs is assessed in course) C (course assessment report completed)

3 SLO Mapping of Old SLOs to New DIVISION PROGRAM SPECIFIC SLO WIDE SLOS SLO1 = S1 +S2 SLO2 = S3+S4 SLO3 = S5+S9 SLO4= S7 3 Assessment Administration Plan (date(s), sample size or selection of course sections, scoring procedures, etc.) 4 Assessment Results Summary (summarize Data) 1. Review New Student Survey Results for Spring Review old SLOs and data from 2008 through Review the tests and practical results as mapped to the SLO s for Review Advisory Committee Feedback Student Survey Data Results: AVERAGE OF RESPONSES FOR CNET SLO s AFTER 2011 The following are CNET program responses taken from CNET 254 spring 2012 AVERAGE OF RESPONSES FOR AS Computer & Networking Tech 2012 SPRING N/A N/A N/A N/A N/A N/A AVERAGE OF RESPONSES FOR CA Computer and Network Maint 2012 SPRING N/A N/A N/A N/A N/A N/A AVERAGE OF RESPONSES FOR CA Computer Networking Specialist 2012 SPRING N/A N/A N/A N/A N/A N/A

4 AVERAGE OF RESPONSES FOR CS Computer Repair 2012 SPRING N/A N/A N/A N/A N/A N/A Summary of Responses Reponses slo1 slo2 slo3 slo Total % AVERAGE OF RESPONSES FOR CNET SLO s BEFORE 2011 AVERAGE OF RESPONSES FOR AS Computer & Networking Tech Year Semester Responses S1 S2 S3 S4 S5 S6 S7 S8 S9 S SPRING N/A 3.67 N/A 3.5 N/A 2011 FALL N/A 3.22 N/A 2 N/A 2011 SPRING N/A 3.5 N/A 3.5 N/A 2010 FALL N/A 3.14 N/A 2.64 N/A 2010 SPRING N/A 3.75 N/A 3.07 N/A 2009 FALL N/A 2.93 N/A 1.44 N/A 2009 SPRING N/A 2.58 N/A 1.65 N/A 2008 FALL N/A 3.44 N/A 3.12 N/A

5 S1 S2 S3 S4 S5 S6 S7 S8 S9 Averages N/A 3.16 N/A 2.11 Total% N/A N/A CROSS MAPPING FROM DIVISION WIDE SLOS TO PROGRAM SPECIFIC SLOS DIVISION WIDE PROGRAM SPECIFIC SLOS SLOS Average Total% SLO1 = S1 +S SLO2 = S3+S SLO3 = S5+S SLO4= S Discussion of Assessment Procedure and Results, and Effectiveness of Previous Improvement Plans SLO Assessment for survey data, class performance and advisory committee feedback. Summary of survey data Slo Measure: div-map program average% slo slo slo slo SLO1: the student response indicates they generally believe they re getting to apply theory to solve actual problems. This reflects advisory committee responses that our curriculum has the proper depth of theory, and that the employed student perform much better at learning new concepts than non-schooled. SLO 2: the student response indicates they re developing a broad base of technical skills to meet industry requirements. This also coincides with industry feedback which many comments on the quality of the employed students which indicate our students are exceeding their expectations. The curriculum was upgraded in several areas that industry partners had suggested and has improved the marketability of the students. SLO3: In this case the division wide slo response was much weaker than the program specific response. The main reason for that is the division response also included actual employment due to the program. Even though the students may believe they re getting the proper training for industry requirements, that doesn t always relate to an immediate job opportunity. This is a continuing problem to help students find technical employment in a somewhat rural area; however, the job market has been improving with respect to IT, so these numbers may change in subsequent semesters. SLO4: the students generally believe they have, or are acquiring, the proper work ethics that will make them successful. Industry partners have also indicated that the students from our program have been some of their best employees.

6 6 Recommended Changes & Plans for Implementation of Improvements 7 Description or evidence of dialog among course or program-level faculty about assessment plan and results In general the data indicates that the program outcomes are being met, there may be some improvement in the area of helping students prepare for the workforce and how to approach interviewing and job searching.. Alan Ross agrees that employment training is crucial to student success and future growth of the program. **Course and program level outcomes are required by ACCJC to be aligned. Each program needs to complete a program map to show the alignment. See examples of completed CPAS and program mapping documents are available at

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