Human Resource Management (See Business) Information Technology. Desktop Support Technician. 138 :: Instructional Programs.

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1 138 :: Instructional Programs Human Resource Management (See Business) Information Technology General description: The Information Technology AAS program is designed to prepare students for employment in the growing Information Technology industry, either in an IT company or on an IT support team for a company in another industry. The IT AAS program consists of directed three-tiered curricula, which provides all IT students with a common IT foundation of knowledge, followed by a specific concentration in one of three IT areas, and finally a capstone experience that puts into practice the IT knowledge gained throughout the program. The IT program includes three AAS degrees. See below for detailed descriptions of each. These are career and technical education programs. Some courses may not transfer to four-year institutions. Desktop Support Technician General description: The AAS in IT Desktop Support Technician degree is designed to prepare students for application software and microcomputer workstation technical support of end users, where expert direct knowledge in the use of microcomputer workstations and their associated applications software and peripheral hardware is critical to the success of the organization. Sample of job titles with this degree: Microcomputer Application Support Specialist, Help Desk Specialist, Technical Support Specialist, Hardware Support Technician, Troubleshooter, Systems Support Technician, Systems Maintenance Technician, IT Consultant. Suggested Full-Time Course Sequence: CIS CS IT IT IT BUS ENGL 110 (or ENGL 101) 3 IT IT IT IT IT IT P REL100 3 COMM 120 (or COMM 101) 3 IT IT IT 290 (or IT 295 or IT297) 3 Additional Program Information: Students who begin in Spring may not finish in a two-year time frame.

2 Desktop Support Technician Courses Credit Hours Desktop Support Technician AAS 0111 Desktop Support Spec. Cert. 011H Microsoft Office Spec. Prep Cert. 011F Instructional Programs :: 139 Computer Literacy Cert. 011M BUS 110 Business Mathematics CIS 110 Computer Business Applications X X COMM 120 Business & Professional Speaking (or COMM 101) CS 105 Foundations of Information Technology X X ENGL 110 Professional & Technical Writing (or ENGL 101) IT 116 Windows Client Operating Systems X X X IT 120 Spreadsheet Applications X X IT 125 Presentation Graphics Applications X X IT 130 Word Processor Applications X X IT 131 Programming Logic X IT 135 Data Management Applications X X IT 141 Networking Fundamentals 4 X X IT 173 A+ Computer Technologies 4 X X IT 205 Help Desk Techniques X IT 231 Office Management Software X X X IT 285 Systems Analysis and Design 4 X X IT 290 Work Experience Practicum (or IT 295 or IT 297) P REL 100 Human Relations General Education Elective 6 X Total Hours Richland Community College Catalog

3 140 :: Instructional Programs Network Technology General description: The AAS in IT Network Technology degree focuses on the use of computer technology and information management methods to solve business problems. Students will learn the hardware configuration and management of physical networks, the installation and configuration of the network system software, and the system management and security protocols for optimum performance. The knowledge base of this degree program will prepare students for the Cisco CCNA, Microsoft s MCP, Security+ and Network+ certifications. Sample of job titles with this degree: Network Administrator, IT User Support, Computer Systems Administrator, Information Systems Support Specialist, Information Systems Technical Support, Network Security Specialist, Network Designer. Suggested Full-Time Course Sequence: CS ENGL 110 (or ENGL 101) 3 IT IT IT COMM 120 (or COMM 101) 3 IT IT MATH 104 (or MATH 116) 4 IT IT IT IT IT IT IT IT IT 290 (or IT 295 or IT 297) 3 P REL Additional Program Information: Students who begin in Spring may not finish in a two-year time frame.

4 Instructional Programs :: 141 Networking Technology Courses Network Technology AAS 2076 Network Spec. Cert. 011K COMPTIA Network+ Prep Cert. 011C COMPTIA Security+ Prep Cert. 011N CCNA Prep Cert. 011B MCTS Prep Cert. 011T CS 105 Foundations of Information Technology X COMM 120 ENGL 110 Business & Professional Speaking (or COMM 101) Professional & Technical Writing (or ENGL 101) IT 116 Windows Client Operating Systems X X IT 131 Programming Logic IT 141 Networking Fundamentals 4 X X X X X IT 173 A+ Computer Technologies 4 X X X X IT 221 Database Design Using SQL X IT 241 Network Routing Technologies 4 X X X X X IT 243 Network Switching Technologies 4 X X X X X IT 244 Wide Area Networks 4 X IT 245 Network Security X X IT 246 Voice Over IP Fundamentals X IT 247 Virtualization Fundamentals X X X IT 271 Windows Server Operating Systems X X X IT 273 Managing Windows Networks X X IT 285 Systems Analysis and Design 4 X X IT 290 Work Experience Practicum (or IT 295 or IT 297) X MATH 104 Technical Mathematics (or MATH 116) 4 X P REL 100 Human Relations General Education Elective Total Hours Richland Community College Catalog

5 142 :: Instructional Programs Programmer/Analyst General description: The AAS in IT Programmer/Analyst degree is designed to prepare students for designing, writing, testing, debugging, and implementing software, according to user/customer specifications, in process-oriented, data-oriented, and object-oriented coding environments. Sample of Job Titles for This Degree: Programmer, Programmer/Analyst, Data Modeler, Database Designer, Systems Analyst, Website Designer, Web Consultant, Web Applications Developer. Suggested Full-Time Course Sequence: CS ENGL 110 (or ENGL 101) 3 IT IT MATH COMM 120 (or COMM 101) 3 CS IT 141 (or IT 173) 4 IT CS CS IT IT CS IT IT IT P REL Additional Program Information: Students who begin in Spring may not finish in a two-year time frame.

6 Programmer/Analyst Courses COMM 120 Business & Professional Speaking (or COMM 101) Credit Hours Programmer/ Analyst AAS 0098 Prog. Spec. Cert. 011G Obj. Oriented Prog. Cert. 011R Instructional Programs :: 143 Syst. Prog. Cert. 011U CS 105 Foundations of Information Technology X X X X CS 161 COBOL Programming 4 X X X CS 230 Event-Driven Programming 4 X X X X CS 251 Object-Oriented Programming 4 X X X CS 281 Advanced Object-Oriented Programming 4 X X X ENGL 110 Professional & Technical Writing (or ENGL 101) IT 116 Windows Client Operation Systems X X X X IT 131 Programming Logic X X X X IT 141 Networking Fundamentals (or IT 173) 4 X IT 153 Web Development 4 X X X IT 221 Database Design Using SQL X X X X IT 280 Systems Development Project (or IT 290, IT 295 or IT 297) 4 X X X IT 282 Dynamic Web Development 4 X X X IT 285 Systems Analysis and Design 4 X X IT 290 Work Experience Practicum (or IT 295 or IT 297) X MATH 116 College Algebra 4 X P REL 100 Human Relations General Education Elective Web Prog. Cert. 011S Total Hours Richland Community College Catalog