Serbia. New Opportunities for New Solutions

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2 Contens ABOUT SERBIA ADVANTAGES OF INVESTING IN SERBIA FAVORABLE TAX REGIME IT SECTOR 2D SOFT BELIT COMDATA COMTRADE SOPREX CHAMBER OF COMMERCE AND INDUSTRY OF SERBIA SERBIA INVESTMENT AND EXPORT PROMOTION AGENCY SIEPA USEFUL ADRESSES

3 Serbia Republic of Serbia is a state of Serbian people and all citizens who live in it, based on the rule of law and social justice, principles of civil democracy, human and minority rights and freedoms, and commitment to European principles and values. Constitution of the Republic of Serbia, Article 1. New Opportunities for New Solutions GENERAL DATA Location: Southeastern Europe, central part of the Western Balkans Geographic coordinates: N and E Territory: 99,269 million square kilometers Population: 7.2 million (the data for AP Kosovo and Metohia excluded)* Borders with: Hungary, Romania, Bulgaria, Macedonia, Albania, Montenegro, Bosnia and Herzegovina and Croatia Capital city: Belgrade, circa 1.6 million inhabitants Cities above 100,000: Novi Sad, Niš, Kragujevac, Priština, Subotica State organization: Parliamentary Republic Official language: Serbian National currency: RSD dinar Time zone: GMT+1

4 Advantages of Investing in Serbia Favorable Tax Regime Tax rate on personal income of 10% Corporate profit tax rate of 15% VAT rate: general 20% special 8% Favorable geographic position, owing to which any shipment can reach any location in Europe within 24 hours Possibility of duty free export of about 4,650 products to USA Highly educated and cheap labor force Restructured and stable financial system Simple procedures for a company start up and registration Simple procedures for foreign trade transactions and foreign investments Several free trade agreements have been signed, ensuring supply of goods to nearly 800 million consumers: In March 2012 Serbia was granted the candidates status by the EC CEFTA Agreement with the EFTA members Autonomous trade preferences granted by the EU in December 2000, and implementation of the Interim Trade Agreement with the EU started in February 2010 Agreement with the Russian Federation, Belarus and Kazakhstan Agreement with Turkey

5 New Opportunities for New Solutions IT Sector STRUCTURE OF IT COMPANIES IN SERBIA Serbia s ICT sector has partnered with the leading technological companies across the world in order to provide first class solutions to domestic and international clients. Serbian ICT companies range from software engineering businesses and telecommunications providers to world-class system integrators and fast-growing social application developers. KEY TECHNOLOGY TRENDS Embedded Systems Biometry Digital Management (DRM) Utility Computing Service Oriented Architectures (SOA) 16% 4% 16% 33% 25% 13% OTHER TRENDS Increasing importance of OSS on the Serbian market Web 2.0 technologies (Ajax, Wikis, Weblogs, etc.) & social computing; social software Frameworks for IT service management (ITIL, ISO 20000, MOF) Software as a Service (SaaS): particularly for CRM; Web Oriented architecture (WOA) Service oriented architecture (SOA) IT Channels PC hardware Software IT services Other Converged industry 25% 13% 33% 16% 4% 9%

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7 2D Soft MAIN ACTIVITIES AND PRODUCTION PROGRAM 2D Soft is a software development company, founded in 2002 in Novi Sad. Their specialty is in development and implementation of hospitality solutions, and their main products today are Restaurant Management Software - Garson, Hotel Management Software - Hotelier and Helix Wellness - a Wellness/SPA Centre Management Solution. At the local market, 2D Soft offers complete solutions which include hardware, training and customer support and their solutions are currently being used by around 1000 companies. Their products are also sold at the international market in cooperation with value added reseller partners. OBJECTIVES Looking to meet potential reseller partners: Hardware vendors working with related sectors (hospitality, hotels, wellness) System integrator companies offering complete solutions, hardware and software Software vendors looking to expand their offer 2D Soft Cara Dušana Novi Sad, Serbia Phone: Fax: [email protected]

8 Belit MAIN ACTIVITIES AND PRODUCTION PROGRAM Belit Obilićev venac Belgrade, Serbia Phone: Fax: Belit ICT, Serbian company founded in 2000, has evolved from a small team of financial and trading experts to one of the leaders on Serbian IT services market. The company has been able to establish close collaboration with financial institutions, governmental agencies and ministries. Belit s team of experts and professionals covers all segments of the development of information systems, namely - design, development, implementation and all aspects of customer support. Constantly expanding our business and expertise, we embrace new up-to-date technologies using international ISO and IT Mark standards, always providing innovative solutions and insisting on highest quality. Outsourcing of IT services and tailor made software development Energy efficiency IT projects (system for managing energy balance sheets for cities and municipalities, advanced ICT-based resource use awareness services and resource management services) Industrial design (product development, CAD, technology support, design for manufacturability, pilot production) EU projects (EU funded projects partnerships IPA, CIP ICP PSP, FP7) Banking and finance solutions (e-commerce, NPL management, banking financial reports, reporting system for bankruptcy administrator etc.) Solutions for public and government sector (public procurement portal, energy management, public registries sport objects, energy entities etc.) OBJECTIVES Meet in person with old and future partners Represent our country Discover fresh ideas

9 ComData MAIN ACTIVITIES AND PRODUCTION PROGRAM ComData is a Software Solution Provider founded in 1992 based in Novi Sad, Serbia. For more than twenty years ComData is delivering custom-tailored turnkey ICT solutions, applying cutting edge technologies based on know-how, defined approach and best practices. With a vast experience and know-how we are offering our Nearshore development capabilities based on a dedicated team with strong technical background and fixed price. With our Application Migration Services we can migrate your legacy system into a custom-tailored modern application, all to your specific technology requirements and needs. We have a creative and experienced team of engineers and consultants proficient with a modern Service Oriented Architecture and Cloud Services using sophisticated and responsive Single Page application or Hybrid application. We use either HTML5 and cutting edge JavaScript frameworks or.net technology or combined. ComData can sole source your entire project or work side-by-side with your team. Our outsourcing defined approach contains a concept for technology and know-how transfer so that your team can take over full responsibility and control on further independent development or on-going maintenance. OBJECTIVES Present ComData as a Software Solution Provider Present our Nearshore-Outsourcing concept and approach Present our methodology transferring legacy systems into a custom-tailored modern appl. Present our ERP system specialized for SME companies Search for new ideas and contacts ComData Mileševska Novi Sad, Serbia Phone/fax: , , , [email protected]

10 ComTrade MAIN ACTIVITIES AND PRODUCTION PROGRAM Comtrade is an international IT corporation operating in the fields of IT Solutions, Software Engineering services, System Integration and IT Distribution, providing its customers with value-added, cost-saving and profitable business solutions. With over 1,000 software engineers Comtrade offers industry-leading expertise in data storage management, embedded systems, network systems management, gaming solutions, telecommunication solutions, e-solutions and customized application development. In more than 20 years we gained a succseful track record of over 900 satisfied clients: high-tech vendors, SMBs and enterprises, telecommunication providers, financial institutions, healthcare, and government institutions. ComTrade Savski nasip Belgrade, Serbia Phone/fax: The largest IT organization in Southeast Europe Privately owned company with over $300 million of revenue (2013) Operates through 16 companies in 11 countries in Europe and North America 3 technology centers and 10 development campuses The largest cloud center in the region, with more than 1,000 virtual servers Certified according to ISO9001:2008/TickIT standard, certificate issued by BSI starting in internal ISO9001-certified auditors/30 TickIT lead auditors OBJECTIVES At CeBIT, Comtrade will showcase its software engineering and product development services with focus on Mobility, Big Data, Quality assurance and M2M.

11 Soprex MAIN ACTIVITIES AND PRODUCTION PROGRAM Soprex is proud to present you the constellation of innovative products and solutions designed with care and dedication to improve our client s business. Business Intelligence Products: Pricing, sales & Marketing optimization Inventory analysis & Management Time & Project Management System: inav (Issue Navigator) MS Sharepoint Applications: Absence Planner Sites & Portals: Web 4 Distributors We ve also assembled a rich array of services to help you get the most from each employee, business operation or complete project: Custom Software Development Software Testing & QA IT Outsourcing - Eurosourcing Technology consulting MS SharePoint Server SPRINT Education and training OBJECTIVES Presenting Custom Development capacities to relevant IT professionals Presenting our IT Outsourcing approach called Eurosourcing Demonstrating brand new BI Solutions based on contemporary science Discussing with business professionals from various industries about potential cooperation and partnership Soprex Belgrade Office Takovska 45a Belgrade, Serbia Phone/fax: , Soprex London Office 5 Yelverton Road, SW11 3SW London, UK Phone: +44 (0) [email protected] [email protected]

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13 Chamber of Commerce and Industry of Serbia IN THE BEST INTEREST OF THE SERBIAN ECONOMY! Chamber of Commerce and Industry of Serbia is an independent, modern and responsible non-budgetary institution, a national association of all Serbian businesspeople, which serves the best interests of its members and the Serbian economy, owing to its tradition, experience and knowledge. Our key commitment is to make Serbia visible as a market economy country, with investment opportunities, open borders, and ready to join the European trends in a competitive way. A century and a half of the Serbian chamber system tradition and the developed chamber network, Representative Offices abroad, are the guarantor of efficient implementation of the support mechanisms for the economy and businesspeople in their activities. We have been and will remain your responsible partner and support to your business through: Representing interests of our members before the governmental bodies and institutions Exercising public powers by issuing various documents Upgrading international economic cooperation Promoting the economy in the country and abroad Disseminating business information to our members Consultancy services Business education Fostering good business practice and business ethics Work of Courts and Arbitration hosted by CCIS Association for Information Technologies Phone: Fax: [email protected]

14 Serbia Investment and Export Promotion Agency (SIEPA) Vlajkoviceva 3/V Belgrade, Serbia Phone: Fax: Serbia Investment and Export Promotion Agency (SIEPA) is a government organization dedicated to effectively assisting foreign investors and buyers, while raising Serbia s profile in the minds of international business decision makers. We provide professional services to companies interested in setting up business operations in Serbia, focusing on all relevant issues in their decision making process. Our staff is ready to offer information on the general investment environment as well as targeted legal and industry-specific advisory services, while our network of contacts provides links to all levels of government as well as private service providers. SIEPA s work is widely recognized, with World Bank s MIGA ranking SIEPA among the top five IPAs of developing and countries in transition topping the list of our international acknowledgements. The list of our clients includes Fiat, Benetton, Panasonic, Bosch and many other global and regional industry leaders. Working with us is simple, easy, and still costs nothing.

15 USEFUL ADDRESSES New Opportunities for New Solutions Government of the Republic of Serbia Ministry of Foreign Affairs of the Republic of Serbia Ministry of Foreign and Internal Trade and Telecommunications National Bank of Serbia Statistical Office of the Republic of Serbia webrzs.stat.gov.rs egovernment Portal Republic of Serbia Intellectual Property Office Republic Agency for Electronic Communications Vojvodina ICT Cluster SBRA - Serbian Business Registers Agency AOFI - Export Credit and Insurance /Agency of the Republic of Serbia Customs Administration Belgrade Fair Novi Sad Fair

16 Resavska Belgrade, Serbia Phone: Fax: