1.4.1 Capacity Interface Type Packing details
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1 Table of Contents Chapter 1 Brief Introduction & Features System Overview Advancing Features Other Function Technical Parameter Capacity Interface Type Packing details...7 Chapter 2 Configuration and Construction System Appearance Main Configuration Optional fittings Chapter 3 Expansion & Installation System basically configured System expansion &connection Expand C.O.lines Expand extensions Expand CID function Expand keyphone function Expand door opener Expand Broadcast & External music input Installation Before Installation Warning Installation procedure Connection to PC(Optional) Connection to Storage Battery Ground Connection...18 Chap 4 System programming Before programming: Basic Command Enter into System Programming Status Change the Password Flash time setting System Soft-Reset Outgoing code & call-operator code setting The first digit of Function code & Office code setting Enable/disable Call the Central (Operator) function Enable/disable Call Forwarding Settings reserved when Power Failure Trunk lines(c.o.lines) working assignment (UCD) System Return to Default Setting Enable/Disable C.O. Lines Enable All C.O. Lines Disable All C.O. Lines Enable No. M C.O. Line Disable No.M C.O. Line System Date/Time and Charge setting System date/time setting Select C.O.line charge mode Set to Reverse charging mode Set to Delaying mode Clear system s storage of all charge list Day / night mode & weekend mode setting Day/night mode setting
2 Weekend mode setting Extension alarm time setting Setting Operating mode Setting Auto-attendant Mode (OGM) for all C.O. line Setting Operator Mode for all C.O. line Setting Auto-attendant Mode (OGM) for Certain C.O. line Setting Operator Mode for Certain C.O. line OGM (Outgoing Message) recording &monitoring OGM Recording and setting to three paragraph mode Monitoring the recorded OGM and setting to three paragraph mode One paragraph OGM Mode Holding music Source Setting & Monitoring Setting Operator and Ring Ext Setting the first Operator Setting the second Operator Ringing Extensions Assignment/ to Cancel in Day mode Ringing Extensions Assignment/ to Cancel in Night mode Ringing mode when all the ringing extensions is busy Auto-attendant Mode no Answer Process Transfer to a no Answer Extension Process Call forward Time&key opener Time& Reserved Time Setting Call forward Time Setting C.O. Line Reserved Time Setting CID functions Setting(Optional) Add digits for intercom CID (Optional) Internal CID mode(transmit mode) setting(optional) C.O. line CID mode (receive mode) setting (Optional) Dialing-out Mode Setting Indirect-dialing-out mode setting Direct-dialing-out mode setting Call Restriction-Class Assignment Class Assignment for All Extensions Class Assignment for Certain Extension Setting Restriction Item Setting Restriction Item A Clear Restriction Group of Item A Clear All Restriction of Item A Setting Restriction Item B Clear Restriction Group of Item B Clear All Restriction of Item B Assign Special Calling-out Number Assign special calling-out number for class Clear Permission of Certain Group Clear All Permission Private Password Setting/Clear Setting Private Password for User Clear Certain Private Password Clear All Private Passwords Calling Duration Restriction Setting / Clear Calling Duration Restriction Setting Clear Calling Duration Restriction Assign Exts. Outgoing to Certain C.O. line / Clear Assign Certain C.O. line for All Exts Assign Certain C.O. line for Certain Exts Restrict Ext. N to use Certain C.O. line Doorphone function Settings Setting the connector port for Door-phone Doorphone ringing Extensions Assignment...39
3 Duration of Unlock Signal Setting Flexible Extension Number Assign Number (Freely Change the Exts. Number) of Certain Extension Assign All Extension Numbers Restoring Original Extension Numbers Exts. Groups function setting Assign the Exts. Groups number Join the Exts. Groups members Setting the Exts. Groups working mode...42 Chap 5 Operating Instruction Day/Night Mode Setting Only Manual Mode Manual and Auto mode Switch the holding music source form external&internal Outward Dialing Outward Dialing Directly Outward Dialing by dialing outging code(9) first Outward dialing by a exclusive line Automatically Callback Busy (Booking C.O. line) Outgoing dialing by your private password Intercom calling Intercom calling at direct-dialing-out mode Intercom calling at indirect-dialing-out mode Calling to Exts. Group Intercom calling transfer Answering call Answering calls at operator mode Answering calls at auto-attendant mode Call pick up Call Switch (call pick during conversation) Call transfer(external Call) Secretary Function (Outgoing Call Transfer Function) Three Way Conference (1 C.O. line and 2 Exts) C.O. line Reservation (Caller on holding) C.O. line transfer to C.O. line Call forwarding Setting call forwarding directly/clear Manager/Secretary function Call forwarding when Ext is busy or nobody available/ clear Set & clear other Ext. Call forwarding through Programming Extensions Priority Access and Monitoring Inquiry Functions(Automatic Reporting) Automatic reporting of Ext number Reporting of Ext number for Caller ID phone (Optional) Reporting of System time (Optional) Reporting of PBX System Version Connect with Operator Directly Clear Extension Function Setting Setting Don t Disturb / Clear Setting Don t Disturb Clear Don t Disturb Broadcasting call Call All Extension Call Waiting(R Key function) Alarm Clock Doorphone operation...55 Chap 6 Maintenance & Troubleshooting...57 Chap 7 Glossary
4 Chap 8: Default settings...59 Chap 9 System Programming & Operation Instruction Index of Basic Operation Index of system programming Chap 10 Intelligent Routing select (LCR) Intelligent Route select functions Programming setting: Operating instruction:
5 Chapter 1 Brief Introduction & Features 1.1 System Overview With its design and manufacture according to ITU-T recommendations of G703 & G704, the system integrates virtues of various KTS with advanced functions of PABX, and has unique advantage in innovation. As a type of new generation with over 50 powerful functions for business and management, it has wide application in offices, enterprises, hotels etc. In a word, it is a ideal equipment for users to better communication conditions, improve work efficiency, control call fee payment, and make office intelligent come true. The system can be used for regular telephones(slt) and key telephones (KT). The extension modules are compatible with Tone Frequency phones. The extension ports can be connected with regular telephones as well as faxes, recording telephones and wireless telephones etc. Pressing a few keys you can use most functions of the system, such as C.O. line transfer, telephone conference, broadcasting call and call holding. This system has most of functions that other type PABX has, such as Outgoing Call Configuration, Service Grades, Auto-attendant, Call Transfer, Don t Disturb, Direct Dialing External Line etc. The system can build in two type bottom board, one is 48 bottom board,another is 96 bottom board, Advancing Features Expansion: upgradeable module designmaximum configured as largest 896 or 1680 models. Switchpower and backup battery interface: Technology of secondary power source. The storage battery system can be switched automatic when the power failure. Caller ID for C.O lines and extensions: when CO.Line call in or other Extension call,you can see Cid number in telephone;also the incoming CID number will follow while call transferred. External Music input :allow you to change the system holding music freely. External broadcasting interface:system build in the external broadcasting interface, you can connect with external amplifier equipment. Doorbell and door open function:allow you to connect up to four doorphones and two door openers; you can open door through any extensions. Auto-attendant mode :The incoming calls from C.O. lines can be set up the operator mode or the auto-attendant mode. The users can record the outgoing message(ogm) by him.one OGM can recording and playing three paragraphs messages, total 20s, make auto-attendant more flexible.and this system can expand to have two OGMs. Auto IP Dialing: allow you to dial IP phone freely. Incoming call prompt(voice cues): While a Exts talking with a CO.line, a Exts or a doorphone, the other CO.line calling in or the other doorphone call in and should ring this Exts, you will hear prompts beep tone( the beep for doorphone calling and CO.line calling is different);this function is mainly applied to the cases where the system prompts the extension user to hang up to pick up or directly switch to another call during a conversation. Remote control programming: It can sustain remote maintenance, process remote control programming, detect and maintain, which facilitate the users to install and test, and provide quick and effective service to users. Intelligent routing (LCR):you can choose two communication network freely. Flexible extension number:the number of extension can be set up one to four digits Priority access and monitoring:priority access is used to know the content of the 5
6 conversation or to inform the user to finish to conversation quickly. This function is especially designed for the director or manager. So the manager or director should hold the No.1 extension. (The monitor is responsible for the legal issues resulting from this operation). Key phone(optional):when system connected with key phone set and direct-access console, the status of C.O. lines and extensions is displayed directly. It is very easy to perform various functions, most of which can be done through one key. The key phone set displays information in double lines. It has red and green light keys and is provided with all hand free call circuit. Most of the function keys can be programmed at will to the function you need. Programming convenience :Programming can be made by regular phone, also can be made by Key phone if you order key phone system, and also can be made by PC if you order charging system. Powerful charging system(optional): The system is provided with a complete toll system, where the rate can be modified. For all the extensions, a designated extension, private code or the designated C.O. line, the costs or detailed list of calls during a designated time period, and can either be printed. This is most suitable of the companies or hotels, which need to know the list of long-distance calls and can fees.also this system can store 3000 items of call lists when power off. If the system is equipped with the computer software for toll produced by our company, the call lists can be transmitted to the computer for a larger storage, dynamic display and classified printing etc. Reverse polarity signal :if provide by telecom company,the system can detect reverse polarity signal to generate the charge list. Wireless terminal interface: you can install up to four GSM Wireless terminal Board in this system and use these terminal as special CO.line. 1.3 Other Function Multiple communications line 16 Internal music on holding Day/Night mode Realtime clock and Alarmclock Memory Protect while Power Off System Password 99 groups private password Auto/Operator Mode Operator Setting Call Pick up C.O. Line Booking Call Transfer Call switch and reserved freely Outgoing Call Transfer C.O. Line Reservation Three Way Conference Outgoing Message Recording C.O.line transfer to C.O.line Flash Time Choice Multiple Dial-out Mode Specific C.O.line Dialing Auto Report Ext. Num Ringing Ext. Assign Call All Extensions Redialable in Indirect-dialing-out mode Call Restriction Class Do not Disturb Call Forwarding Assign Special Call out Number Ringing Identify Call Duration Control Four Ext. groups C.O. Line Groups (Assign Ext. to C.O.) Remote Programming Flexible Coding (Change Ext. No.) Priority Access and Monitoring 1.4 Technical Parameter Capacity 6 Build in 48 bottom board: Build in 96 bottom board: Internal: 0-48 Ext. Ports Internal: 0-96 Ext.Ports Expansion-- 8 Ext.ports per unit
7 External (loop circuit trunk): 0-16 Ports Expansion-- 4 ports per unit keyphone: 1-4 Ext. port( ) External (loop circuit trunk): 0-16 Ports Interface Type Power Supply Voltage AC110V-220V±10%, 50-60Hz DC 24V (storage battery: 8~20AH) Power Dissipation W Exchange Mechanism: Analog spatial division Type of Telephone Dual Tone Multi-Frequency EXT Interface type A. B. line 48V (Feeding) > 18 m A IC power supply ±5V Distortion % Ringing voltage AC 70V±10% 50HZ Dialing Tone of exterior line Sound source of telecommunication office Dialing tone of interior line HZ sequential square wave Answering tone of interior line HZ square wave for 1s and stop for 4s Busy tone of interior line HZ square wave for 0.3s and stop for 0.3s Right tone of interior line HZ square wave for 1s Tone of exterior line urging for hanging up HZ square wave for 1s and stop for 5s Trunk Interface type Incoming ringing-current, outward dual-tone signal Transfer characteristic Ext. to ext. 1.5 db, Ext. to Trunk 1.0 db Crosstalk attenuation dB Dialing lines 16 Transmission loss: 0.37 db Wire length for Key telephone sets less than 200 m (two strand of twisted pair wire External music Input audio level generally 500 MV, maximum 2.5 V External broadcasting output audio level-----maximum 2.0 V Packing details Qty/Ct pcs Unit packing size x37x16cm weight ~10kg Carton size x36x39.5 Please read this manual before you start to use it in order for proper use and installation. Our company shall preserve the right to modify this manual. 7
8 Chapter 2 Configuration and Construction 2.1 System Appearance Front View(fig.1) Rear View(fig.2) 8
9 Inside View (fig.3) of the Host build in 48 bottom board with full configure((type848) When the system build in 48 bottom board,it can expand to 16 C.O.lines ports and 32 Ext. ports or 8 C.O.lines ports and 48 Ext. ports Inside View (fig.4)of the Host build in 96 bottom board with full configure (Type1680) 9
10 When the system build in 96 bottom board,it can expand to 16 C.O.lines ports and 80 Ext. ports(type 1680) or 8 C.O.lines ports and 96 Ext. ports(type 896) Part of bottom board View(fig.5) AC-DC power board(fig.6) DC-DC power board(fig.7) CPU board(fig.8) 10
11 2.2 Main Configuration The 1th board: AC-DC board ---to change AC power into 24VDC power,with 24V charge circuitries and backup battery interface The 2th board :DC-DC board---to change 24VDC power into Multiple power for the system use. The 3th board: CPU Board ---- chiefly including circuitries of microprocessors, control units,realtime clock,with serial communication interface and two OGM expand socket. The 4th board(optional) : CID expand board----inculding circuitries of CID control keyphone function,in this board there are four slot for CID expand module,each module can control four C.O.line. also there is a jack to connect to keyphone connect board to expand keyphone function. The 5th board : TONE board---- signal tone and dual-tone multi-frequency interface,broadcast and external music interface. The 6th 7th board:trk board---- trunk circuitry offers 4 bidirectional trunk(c.o.line) interfaces,for No.1-No.4 C.O.line and No.5-No.8 C.O.line The 8th 9th board:if expand with TRK board----for No.9-No.12 C.O.line and No.13-No.16 C.O.line If expand with EXT board----for EXT and EXT while the host build in 96 bottom board, or for EXT and EXT while the host build in 48 bottom board, The 10th board : EXT board extension circuitry provides with 8 extension interfaces,for No extensions,and will connect to keyphone expand board(optional). The 11th 12th 13th board : EXT board expanded for No extensions,for both 48 bottom and 96 bottom board system The 14th 15th 16th 16th 17th 18th 19th board : EXT board expanded for No extensions, only for 96 bottom board system Keyphone board (optional)---- with two RJ45 interface and parallel connection to four RJ11 keyphone interface. It can connected with 4 key telephone sets. 2.2 Optional fittings Door phone(cdx001)----stainless steel and aluminum alloy faceplate, can install outside the house, can hang or inside the wall. Door phone(cdx101)----plastic faceplate, can install outside the house.. Key Telephone(key phone)---with four lines multifunction LCD, 13 function keys,12 programmable DSS KEYS and four direction Navigation key 11
12 Chapter 3 Expansion & Installation 3.1 System basically configured 1696 KTS System is a expandable system,it s bascally configured is 4 C.O. lines and 16 extensions,it s contains: A one CPU board (if system build in 48 bottom board it have one OGM, or else it have two OGMs.) B one Tone board C one TRK board D two EXT boards Note: in bascally configure tpye system no include PC function(need to buy activation code),and not include CID expand board keyphone connect board. 3.2 System expansion &connection Expand C.O.lines Figure of TRK board (fig. 9): Each TRK board offer 4 bidirectional trunk(c.o.line) interfaces,it use RJ45 jack to connet to C.O.lines, Connecting as follows(fig.10): Note: 1 When you expand No.8-16 C.O.lines you should plug the 8816 chip for C.O 8-16(refer fig5) in the host bottom board. 2 After expand C.O.line,you must use commands to enable or disable the C.O.lines according the actual trunk lines before using this system,if you don t enable any C.O. line, the system will consider there is no C.O. line and doesn t auto detect C.O. line,detail refer to
13 3.2.2 Expand extensions Figure of EXT board(fig.11) Each EXT board provides with 8 extension interfaces,it use two RJ45(8pin) jacks,each jack can be connected to 4 couples of external lines,connecting as follows(fig.12): Expand CID function CID expand board(without CID function module)(fig.13) 13
14 CID expand board with all CID function module(fig.14) Description:while you expand CID function,you need to add CID expand board in the system,note it s socket is follow CPU board socket,and you need to plug the 8816 chip for CID function(refer fig 5),and according to the numbers of C.O.line and the status of internal CID function you need to increase the number of CID function module. Note: One CID function module corresponding used for four C.O.line, and internal CID function are also based by CID function module,normally you need add anthor CID function module except the module for C.O.line corresponding. we suggest strongly you better to install all four CID function module when your system is bigger then Expand keyphone function Keyphone connect board(down view )(fig.15) Keyphone connect board(side view)(fig.16) Note: RJ45 for keyphone is parallel connection to RJ11 for keyphone 601 and RJ11 for keyphone 602. RJ45 for keyphone is parallel connection to RJ11 for keyphone 603 and RJ11 for keyphone
15 Connecting as follows(fig.17): Note:When you expand keyphone function,the step is follow: First the system need to expand CID function Second need to plug the communication chip in CID board. Three change control microchip in CPU board.(refer figure 8) 3.2.5Expand door opener CPU board offer 2 door opener(door-open switch, connect with the wire of electron-controlled lock. ) interfaces,it use RJ45 jack (refer fig.8), Connecting as follows: 3.2.6Expand Broadcast & External music input TONE board offer 1 Broadcast &External music iput interfers, Connecting as follows(fig.18): Note: 1 when you want to use the external music,you should connet the external musice source first 2 You should use 141# while in programming status or pick up the Extension input [*]#28# to swtich the music to the external music. 15
16 3.3 Installation 3.3.1Before Installation For easy and quick installation and connection, it is strongly recommended that the user read the following instruction carefully so as not to damage the system accidentally by incorrect operation. Please pay attention to the important items of installation: Please pay attention to the important items of installation: 1. The telephone exchange shall be installed in a stable indoor place with dry, ventilated environment. (Temperature Range: 0-45, Humidity Range :20%-80%.Avoid straight sun shine or in the environment of flammable or caustic gas.) Special telephone wire is preferable. 2. A marginal space around the exchange should be remained for heat sink, inspection and maintenance of the system. 3. A wall bore is available at the underside of mainframe for wall installation. Desk installation is also admitted. But the contact of wall bolt and circuit board inside the mainframe should be avoided. 4. Please keep the exchange away from other equipment producing large electromagnetic disturbance (such as motor and large transformer). 5. None of the wiring of any extension should share the pipeline with power supply or antenna. Neither should the extension be close to antenna for air broadcasting (including short-wave). 6. Avoid damaging the power-supply cable. Keep it away from water. Encountering the leakage of water cut off the power immediately. 7. Please don't impact or shake the exchange at any situation. Don't remove the exchange in working status. 8. If the wiring pipeline of the extension is disturbed by electromagnetic wave while substitution is unavailable in site, special insulating wire for communication is suggested for substitution, also, the insulating net of which should be grounded Warning 1. The wiring should not be done in thundering. 2. Avoid using telephone in thundering. 3. Please don't use the telephone in flammable and leaking gas environment. 4. Unless the equipment is disconnected, please don't touch the broken part of the wiring or any connection ends. Note: Lightning stroke is an accident, which will not be regarded as normal maintenance Installation procedure Connecting C.O. lines & extensions to the unit: Please connect the monomer-crystal with EXT. line and C.O. line separately; 2. Make sure to avoid short circuit. 3. Connecting extensions according to the in-dilated extension positions and C.O. lines to the corresponding line ports on the unit. Zero-load power-on inspection 1. The operation voltage of this product is AC80V-260V. Check out the voltage of local power supply.
17 A UPS backup is highly recommended. 2. Plug in the power supply line and turn on the switch, indicating normal power supply and working state of the machine. 3. Pick up the handset of extension 601or 602.A sharper internal dial tone indicates that the system is working normally. You can start to setup operation now Connection to PC(Optional) Enabled to choose a computer as control platform, and PC586 is an option if need be. (Its functions include telephone administration, system reset, charging, etc.) The serial port of PC should be joined to port A (COM1) or port B (COM2) of the switching system with a connecting cable,and then the printer can be linked to PC. Symbol KTS(RJ11,6pin) 9-pin PC 25-pin PC Remark RXD Pin2 3 2 Receive Data TXD Pin3 2 3 Transmit Data GND Pin1 or Pin4 5 7 Ground PC system main Feature: Administrative function of charge rate. Inquiry & Print call bills. Powerful function of system programming. (The simple and easy window will make you very convenient to set / save / change programming data.) PC can display the status of C.O. line & Extensions. Check the hardware of the system Remark: Before you can use the PC Manager &charge software, you should input the correctly active code (buying from the sallers). Pls read the help-file of software carefully Connection to Storage Battery Adopting secondary power source, the system can be linked to storage battery (DC24V). Ensure that its positive pole is connected to the red socket and negative pole to black one (in order not to break down power supply of the 17
18 system) Ground Connection CAUTION: For the sake of personal safety and communication quality, grounding of KTS should be reliable. Or else, the lightning-proof device inside would fail to work. Resistance to ground should be less than 5 ohm. The ground point should be directly connected to ground by cable (not linked to other ground points). Grounding as follows: 18
19 Chap 4 System programming 4.1 Before programming: All the programming must be carried out on the extension 601, 602, 603, 604; All the programming must be into system programming status.(refer 4.2.1) NOTE: All the extensions must be of dual tone multi-frequency phone You are allowed to operate one by one, and end the process by simply pressing #. You don t have to hang up if something wrong occurs, you could press * to restart. If programming-extension (601, 602, 603, 604) is in direct dialing out mode, you need to press * to enter the internal system, then start programming. When the setting is finished, a long beep indicates that the setting is done correctly and saved in the system. If instead an array of short chirps is heard, that would indicate an error occurred in the setting. You need to check it out and reset the system. It is only after the end of the long beeps you can continue another system operation All the setting involved multiple users can be carried out in a batch process mode. It will surely increase the speed and accuracy of the setting. Intercom has Caller ID function if you use Caller ID telephone. C.O. line series No ( two-digit number, If lacking of tens digit, it must be made up with 0 ), C.O. line series No. is used in system programming or some operating. Extensions series No. is 01-96(two-digit number, If lacking of tens digit, it must be made up with 0 ), Ext. series No. is different from Ext. Call No. Ext. series No. only used in system programming. Defualt Extensions Call No. is , if no special instruction, Ext. No. means Ext. Call No. Programming Extensions is Ext. 601, 602, 603, 604 and the first operator(ext.602) and the second operator(ext.601), 19
20 How to programming At first you must according instruction enter into system programming status, then you can begin to program as the following instruction. 4.2 Basic Command Enter into System Programming Status Format: # * EFGH Explanation: EFGH is the system password now. Example: For programming the system, you should enter the password first, now the password is You are required to dial: * # * EFGH in the Direct-Dialing-Out mode (refer 4.15). 2. When the first digit of function code is * and the office code is # (refer 4.2.6), then you should dial * # EFGH (or # * # EFGH if the Ext in the Direct-Dialing-Out mode) 3. The default password is 0000, so you must enter 0000 in the first use 4. Programming telephone is EXT601, 602, 603, 604 and the first operator(ext.602) and the second operator(ext.601) Change the Password Format: 0 9 EFGH # Explanation: EFGH is the new system password. Description: to change the password of system programming. Example: Changing the system password from 0000 to 1234 We suggest to change the password before using. 20
21 4.2.3 Flash time setting Format: 0 0 L # L= s L= s L= s L= s L= s Explanation: L means the flash time grade. Description: For active the hold and divert operating use. In default setting: L=2 (1.0s) Example: Set the flash time to 1.2S System Soft-Reset Format: # Description: to reset the system when the system power on Outgoing code & call-operator code setting Format: X # Explanation: X: outgoing code X=0-9 Description: when the extensions in indirect dialing-out mode want to call outward form the free C.O.line,he should dial outgoing code first. Default setting is 9. Call-operator code is the code when the extension want to call operator(first and sencond) directly, he can dial the code instead dial operator number.(refer 5.14) When Outgoing code X=1-9 then call-operator code is 0,this is default code. When Outgoing code X=0 then call-operator code is The first digit of Function code & Office code setting Format: # Description: to set the first digit of function code to be #, at the same time to set office code to be default setting. *, this is Format: # Description: to set the first digit of function code to be *,at the same time to set the office code to be #, Explanation: When the extension indirect dialing-out mode want to accomplish a function operation,such as pick up( # 9) booking C.o.line(# 0) etc (refer charpter 5 Operating Instruction),you first should press 21
22 the first digit of function code,then input other operation code(default setting is #) Office code means when a extension in direct mode dialing-out mode want to dial other extensions,then he first should dial office code (default setting is *) Enable/disable Call the Central (Operator) function Format: # Description: enable the extensions dialing call-operator code to call the operator quickly. Format: # Description: disable the extensions to dialing call-operator code to call the operator quickly Enable/disable Call Forwarding Settings reserved when Power Failure Format: # Description: The Call forwarding settings(refer 5.11) will lose when the system power off. Format: # Description: The Call forwarding settings will be stored if power failure (system default setting) 4.2.9Trunk lines(c.o.lines) working assignment (UCD) Format: # Description: This setting make the system assign the different trunk lines working averagely, it means the system will use the trunk lines circulating. (For example: the system will use trunk line 01, then line0 2, line03, line16 circulating). This setting can avoid the user always use some trunk lines.this is default setting. Format: # Description: This setting make the system use trunk lines in sequence, it means the system always choose the trunk line of lower number if available. (line 01 is the lowest number) System Return to Default Setting Format: # Description: The system will restart with the default factory setting. 1 The default setting refer Chap 8( Default settings) 2.This Instruction can not reset the Exts Number to the default setting. 3 This Instruction can not reset the C.O. line enable/disable mode. 4.3 Enable/Disable C.O. Lines You must use these commands according the actual trunk lines before using this product!!! If you don t enable any C.O. line, the system will consider there is no C.O. line and doesn t auto detect C.O. line!!! 22
23 4.3.1 Enable All C.O. Lines Format: # Description: Enable all C.O. lines Disable All C.O. Lines Format: # Description: Disable all C.O. lines Enable No. M C.O. Line Format: M # Explanation: M: C.O. line No. M = Description: Enable the M C.O. line Example: You want use C.O. line 1 and C.O. line 12,and other C.O.line is not use,then Disable No.M C.O. Line Format: M # Explanation: M: C.O. line No. M = Description: Disable the M C.O. line 4.4 System Date/Time and Charge setting System date/time setting Format: 0 1 YY MM DD # Description: Setting year/month/date of system Explanation: YY: year, MM: month, DD: date, Format: 0 2 HH TT # Description: Setting Hour/Minute of system 23
24 Explanation: HH: hour, 00-23, 24 hours mode TT: minutes, Format: W # Description: Setting week of system Explanation: W: Week, 1-7(7 = Sunday ) Example: Set system to 2008/10/12 16:30 Sunday Select C.O.line charge mode Set to Reverse charging mode Format: # Description: To set system charge mode into reverse charging mode,while detecting the reverse signal (Provide by telecom company) for the charge list start time, after the PABX have detected the reverse signal, it will generate the charge list Set to Delaying mode Format: 0 3 T T # Description: Select all C.O.line to charge mode of Delay billing, TT delay time (01-99 sec.), which is from finish dialing to the system start to charge Default setting: Duration of time-delay being 5 seconds. Example: Setting delay time: 20s, input: 0320# Clear system s storage of all charge list Format: # Description: Clear the charge list stored in system memory. : SYSTEM can store more 3000 items charge list in PBX when power off it 4.5 Day / night mode & weekend mode setting Day/night mode setting Format: 0 4 0# Set day/night mode to automatically mode # Set day/night mode to manual mode HH TT # day mode start time, HH-hour (24), TT-minute 24
25 0 4 3 HH TT # day mode end time, HH-hour (24), TT-minute # Enable auto-attendant(ogm) in day and night # Enable auto-attendant in day ( means in night is operator mode ) # Enable auto-attendant in night ( means in day is operator mode ) : 0440#,0441#,0442# setting must be used after set Operating mode ( refer or ) to auto-attendant. Example: Set day/night mode to automatically mode, Day mode start time is 08:30 and end time is 18:00.And CO line 1 to 11 and CO line 13 to 15 is operator mode in day, is auto-attendant mode in night, CO line is operator mode in day and night. then you should input 10#, 1112#,1116#, #, #,040#,0442# Weekend mode setting Format: # enable weekend mode function # disable weekend mode function, this is default setting # to set from Monday to Sunday as work day ; this is default setting W # to set week W as work day # to set from Monday to Sunday as weekend day W # to set week W as weekend day. Explanation: W: Week, 1-7(7 = Sunday ) Description: Weekend mode means when the day in week is set to work day,then the system day/night mode will change according the setting in 4.5.1& 5.1, and when the day is define to weekend day,then the system is in night mode. Example: To set Monday to Friday as work day,and Saturday and Sunday as weekend day,then iput 04900#,04916#,04917#,0480#,also you should Set day/night mode to automatically mode and day mode start & end time. 4.6 Extension alarm time setting Format: 0 5 # Description: Clear all extensions' alarm setting Format: 0 5 N # Explanation: N :Extension series No (01-96) (N=01 means Ext.601 N=96 means Ext.696) Description: Clear alarm time setting of extension N Format: 05Nhhtt# Explanation: N :extension series No (01-96) (N=01 means Ext.601 N=96 means Ext.696) hh: hour, tt: minutes,
26 Description: Set alarm time of extension N. Example: Set extension 653 alarm time is 7:30,Input # Note: you can setting alarm clock function from the local extension.(refer 5.20 ) 4.7 Setting Operating mode Setting Auto-attendant Mode (OGM) for all C.O. line Format: 1 0 #: Description: allows all the C.O. lines in Auto-attendant Mode (DISA --Direct Inward System Access status). In this mode, Caller will hear the OGM recorded message, while all extensions are in MUTE mode 1. If the caller doesn t know the extension number, he cans inquiry the operator (The default mode is Ext.602) by dialing Outgoing Message must be record when setting this mode Setting Operator Mode for all C.O. line Format: 1 1 #: Description: allows all the C.O. lines in Operator mode. In this mode, the operator extensions and other ringing extensions will ring when an incoming call is received Setting Auto-attendant Mode (OGM) for Certain C.O. line Format: 1 0 M # Explanation: M: C.O. line No. 01-No.16 Description: allows the No.M C.O. lines in Auto-attendant Mode (DISA --Direct Inward System Access status). 26
27 Example: Set C.O. line 2 and 15 in Auto-Attendant mode, other C.O. line in operator mode. 1. If the caller doesn t know the extension number, he cans inquiry the operator by dialing Outgoing Message must be record when setting this mode Setting Operator Mode for Certain C.O. line Format: 1 1 M#: Explanation: M: C.O. line No.01-No.16 Description: allows the No.M C.O. lines in Operator mode. Example: Set C.O. line 01 and 09 in operator mode, other C.O. line in Auto-attendant mode. 4.8 OGM (Outgoing Message) recording &monitoring Note:1. The system can expand to use two OGM. when the system is in Auto-attendant Mode,and there are excessive C.O.lines and more income calling,we suggest you better to use two OGM. 2. Each OGM can record to be one paragraph message(one paragraph mode) or three paragraphs message(three paragraph mode). According to the way you recording and playing OGM Recording and setting to three paragraph mode Format: 1 2 W # Explanation: W=1,2,3 the paragraph of the OGM Description: Used to record an outgoing message for Direct Inward System Access(DISA). OGM 1 recording (8 seconds), this is the first OGM, usually it is for company greeting, for example, you may record This is ABC company, Pls dial extension number or dial 0 for operator. Thanks you for calling. OGM 2 recording (6 seconds), this is the second OGM, usually it is for C.O. line dial extension and this extension is busy, if you want to transfer this calling to other extension, you may record Sorry! This extension is busy. Pls dial other extension number or dial 0 for operator. 27
28 OGM 3 recording (6 seconds), this is the third OGM, usually it is for C.O. line dial extension and this extension no answer, you may record Sorry! This extension do not answer, Pls dial other extension number or dial 0 for operator. Example: Recording the first pieces OGM 1. when the system use two OGM,you will record the same contents into two OGM,that means each pragraphs recording of two OGM is same. 2.The new message will overwrite the old one; 3. Please use high quality telephone to ensure high quality of recording; 4. If the caller dials a number before the system finishes playing the message, the system will terminate playing the message, waiting for the caller to complete dialing; 5. The caller will be connected to operator if he dial 0 first for inquiry; Monitoring the recorded OGM and setting to three paragraph mode Format: 1 3 W # Explanation: W=1,2,3 the paragraph of the OGM Description: Confirms the recorded message in the OGM recording program, you can check if the recording is satisfied or not, if not, you can record again. Example: monitoring the OGM 2 when the system use two OGM,you will hearing the first OGM s contents(the second OGM is same ) One paragraph OGM Mode Format:: # Description: to recording one paragraph OGM(20s total) Format:: # Description: to play and minitor one paragraph OGM(20s) : 1. After performed above two commands(1200# or 1300#), system will change to one OGM 20 28
29 seconds automatically. 2. After performed 12M# 13M# two commands, system will change to 3 OGM 20 seconds automatically. 3. The OGM mode will be kept after power off. 4.9 Holding music Source Setting & Monitoring Format: 1 4 0# setting the system to use internal holding music. Description: 1 Holding music is use for call tranfer C.O.line holding and doorphone calling to perform to the callers.there are two sources,one is system build in melody music,the other is external music input.(connecting refer 3.2.6) 2 This operation let the system perfrom the inside build in music. Format: 1 4 1# setting the system to use external holding music Format: 1 4 # Description: to let you monitor the music on holding after setting music source; and at the same time you can test the quality of telephone unit Setting Operator and Ring Ext Setting the first Operator Format: N # Explanation: N: the Ext. series No., N=01-96 (N=01 means Ext.601 N=96 means Ext.696) Description: to assign No.N Ext. as the first operator when some C.O. lines in auto-attendant mode. In the default setting, Ext.602 is the operator Setting the second Operator Format: N # Description: to assign No.N Ext. as the second operator when some C.O. lines in auto-attendant mode. In the default setting, Ext.601 is the operator. Example: Setting Ext.603 as the first and Ext.604 as the second operator,then iput 15003# 15104# in programing status. 29
30 1 When anyone call to the operator, the first operator will ringing when it is idlesse otherwise the second operator will ringing. 2 In operator mode, this setting doesn t change the ringing extension assignment Ringing Extensions Assignment/ to Cancel in Day mode Format: 3 0 M N 0 # Explanation: M: the C.O. line No. M=01 16 (If lacking of tens digit, it must be made up with 0 ) N: the Ext. series No. N= (N=01 means Ext.601 N=96 means Ext.696) Description: In operator mode when calling of No.M C.O. line come in and system in day mode(in default setting system in day mode), No. N Ext. will ring at the same time. In default setting only Ext601, 602 will ring. Note: The setting can repeat inputed,that me Format: 3 0 M N 1 # Description: Disable No. N Ext. ring when calling of No. M C.O. line come in while system in day mode. Format: 3 0 M # Description: Disable all Exts ring when calling of No. M C.O. line come in while system in day mode. Example: Setting Ext.605 and Ext.612 and EXT.680 ringing when the C.O. line 6 come in while the system in day mode. then iput 306#,306050#,306120#,306800# Ringing Extensions Assignment/ to Cancel in Night mode Format: 3 1 M N 0 # Description: In operator mode when calling of No. M C.O. line come in and system in night mode, Exts N will ring at the same time. In default setting only Ext11, 12 will ring. Format: 3 1 M N 1 # Description: Disable No. N Ext. ring when calling of No.M C.O. line come in while system in night mode. Format: 3 1 M # Description: Disable all Exts ring when calling of No.M C.O. line come in while system in night mode. Example: Example: Setting Ext.603 and Ext.611 ringing when the C.O. line 12 come in while the system in night mode. then iput 312#,312030#,312110#. 30
31 1. Up to 16 Exts are allowed to ring at the same time for one C.O.line while system in either day or night mode.that mean you can repeat input 30MN0# or 31MN0# for 16 times. 2.Before you setting a certain ringing extension,we suggest you better to disable all the Exts ring for this C.O.line. 3.This function must be in Operator Mode. 4. This function only for C.O. line Incoming call. The extension which is not set ringing will ring under Intercom Calling, Call Transfer. 5. This function is one way to set some extensions for not disturbed Ringing mode when all the ringing extensions is busy Format: # Description: While the C.O.line come in, and all the ringing extensions assigned to C.O.line is busy, the system will send waiting call beep to the ringing extensions for every five seconds, these extensions is assigned to the C.O.line(Refer &4.10.4) Format: # Description: While the C.O.line come in,and all the ringing extensions assigned to C.O.line is busy,instead of sending the waiting call beep, the system will find the first idle extension begin from Ext. 601 to Ext. 696 in sequence then ringing it. These setting will take effect only when the system in operator mode 4.11 Auto-attendant Mode no Answer Process Format: # Description: In auto-attendant mode, if the C.O. line doesn't dial the extension number over 5 seconds or more after hearing the OGM, then the C.O. line will be hung up. Default setting: The C.O. line will be hung up if no dialing. Format: # Description: In auto-attendant mode, if the C.O. line doesn't dial the extension number over 5 seconds or more after hearing the OGM(no dialing in The DISA), then the C.O. line will be transferred to Operator or the Ext.Group (setting see below). Format: # Description: The system will call operator automatic when no dialing in The DISA Explanation: The system will ringing the first operator Ext.( Refer ) when it is idle, or ringing the second operator when the first operator is busy ;if two operators is busy then the system will release the C.O. line. Format: # Description: The system will call the first extension group when no dialing in The DISA Format: # 31
32 Description: The system will call the second extension group when no dialing in The DISA Format: # Description: The system will call the third extension group when no dialing in The DISA Format: # Description: The system will call the fourth extension group when no dialing in The DISA 4.12 Transfer to a no Answer Extension Process Format: # Call back the extension # Don t call back Description: If the call back extension is busy, the system will release the C.O. line Call forward Time&key opener Time& Reserved Time Setting Call forward Time Setting Format : TT# Explanation: TT:seconds Description: When one extension setting Call forwarding when Ext is busy or nobody available (refer & ),when the system call it,after TT seconds it is not pick up,then the call will tranfer to the setting extensions automatic. In default setting, TT=30seconds C.O. Line Reserved Time Setting Format : TT# Explanation: TT = reserved time is TT * 10 s Description: Setting C.O. line reserved time when Ext. hold the call. Refer 5.10 In default setting, TT=27, reserved time are 270s CID functions Setting(Optional) Add digits for intercom CID (Optional) Format: # Description: Disable add digits for intercom Caller ID,this is default setting. Format: kk # Description: Add kk in intercom Caller ID number 32
33 Some CID telephone can't display the CID number less than 4 digits, so we must add more digits for intercom CID Internal CID mode(transmit mode) setting(optional) Format: # FSK mode(default setting) # DTMF mode C.O. line CID mode (receive mode) setting (Optional) Format: # FSK mode # DTMF mode # Auto mode(default setting) The system can auto select C.O. line CID mode. Sometimes if system can t display CID correctly and you know the CID mode, you can use 1812# or 1813# to set CID mode compulsively Dialing-out Mode Setting Indirect-dialing-out mode setting Format: 2 1 #: Description: Indirect-dialing-out mode for all the Exts (dialing outgoing code 9 first for outwarding, outgoing code setting refer to ). Format: 2 N 1# Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) Description :Indirect-dialing-out mode for No. N Ext. (dialing outgoing code 9 first for outwarding). Example:Setting Ext.618 is indirect-dialing out mode,then iput 218 1# In default setting,all extension are in indirect-dialing-out mode Direct-dialing-out mode setting Format: 2 0 # Description: Direct-dialing out mode for all the Exts. Format: 2 N 0# Example: Setting Ext is Direct-dialing out mode and the other extensions is indirect-dialing out mode,then iput 21#,2020#,2080#. 1. In Direct-dialing out mode, extension make intercom call should dial office code(refer default setting is * )first, then dial the extension number. 2. No need dial outgoing code (default setting is 9) before outgoing call 33
34 4.16 Call Restriction-Class Assignment Class Assignment for All Extensions Format: 4 4 L # Assign dialing-out class L for all Exts in day mode 4 5 L # Assign dialing-out class L for all Exts in night mode. Explanation: L : class number, L= 0-6 L=1 : no any restriction L=2 : International calls can t be made from the extension L=3 : domestic long-distance calls can t be made from the extension.. L=4 : restrict some certain numbers from item A L=5 : restrict some certain numbers from item B. L=6 : only for intercom call L=0: only for some special calling number Example: Assign the calling class to be 1 for all extensions in day mode.then input 441# 1. In default setting, the class for all extensions is 2,if you want to make International calls,then you should assign the calling class to be 1 2. This command enables a user to set class restriction on extensions in a fast and convenient way, especially when most extensions have the same class Class Assignment for Certain Extension Format: 4 4 N L# Assign dialing-out class L for certain No. N Ext. in day mode. 4 5 N L# Assign dialing-out class L for certain No. N Ext. in night mode Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) L: class number, L= 0-6 Description: Assign dialing-out class L for certain No. N Ext. Example: Assign Ext.601 to be class 1 and extension 608 to class 3 in day mode,and Assign Ext.601 to be class 2 and extension 607 to class 2 in night mode and the rest extensions to be class 6 either in day or night, then you can set the restriction rank to be 6 for all extensions first and change the certain Extension s restriction class,just input 446#,456#,44011#,44083#,45012#,45072# 4.17 Setting Restriction Item Setting Restriction Item A Format: 4 1 Q ABCDEFGH# Explanation: ABCDEFGH: the initial digits of the calling number to be locked, it can be from 1-digit to 9-digits or * represent all number, it should be ended with # if less than 8-digits. 34
35 Q --- The group series from 01 to 16. Description: to restrict the call-out number starting with ABCDEFGH 1. Item A can lock 16 groups of initial digits. 2. Restrict Item A only work for dialing-out class Clear Restriction Group of Item A Format: 4 1 Q # Explanation: Q: The group series from 01 to 16. Description: to clear the call-out restriction of certain numbers of group Q Clear All Restriction of Item A Format: 4 1 # Description: to clear all the call-out restriction of certain numbers of item A Example: Ext.612 is be assigned dialing-out class 4 in day&night mode, now you want Ext.612 can t dial the numbers with initial digits 86,168,17909 then input 44124# 45124#(refer ),41# #, # #. After above setting,if you want to cancel the restriction digit 168 of Item A,then you can input 4102# Setting Restriction Item B Format: 4 2 Q ABCDEFGH# Explanation: ABCDEFGH: the initial digits of the calling number to be locked, it can be from 1-digit to 9-digits or * represent all number, it should be ended with # if less than 8-digits. Q --- The group series from 01 to 16. Description: to restrict the call-out number starting with ABCDEFGH 1. Item B can lock 16 groups of initial digits. 2. Restrict Item B only work for dialing-out class Clear Restriction Group of Item B Format: 4 2 Q # Explanation: Q: The group series from 01 to 16. Description: to clear the call-out restriction of certain numbers of group Q Clear All Restriction of Item B Format: 4 2 # 35
36 Description: to clear all the call-out restriction of certain numbers of item B Example: Ext.654 &Ext.678 is be assigned dialing-out class 5 in day mode, now you want they can t dial the numbers with initial digits 43,17911, 2 and 1*7(means ), first input 44545# 44785#(refer4.16.2),then input 42#,420143#, #,42032#.42041*7# Assign Special Calling-out Number Assign special calling-out number for class 0 Format: 4 3 P ABCDEFGH# Explanation: ABCDEFGH: the initial digits of the calling number to be allowed, it can be from 1-digit to 9-digits or * represent all number, it should be ended with # if less than 8-digits. P --- The group series from 01 to 16. Description: Permit to dial the phone numbers starting with <ABCDEFGH> only groups of initial digits can be set. 2. This function only work for dialing-out class Clear Permission of Certain Group Format: 4 3 P # Explanation: P: The group series from 01 to 16. Description: to cancel the permission of certain calling-out numbers of group P Clear All Permission Format: 4 3 # Description: to cancel all the permission of special calling-out numbers. Example: Ext.631 is be assigned dialing-out class 0, now you want Ext.631 can dial the numbers with initial digits 0592,17900, 2,8, First input 44310# 45310#(refer4.16.2); then input #, #,43032#,43048# 4.19 Private Password Setting/Clear Setting Private Password for User Format: 5 UV WXYZ L# Explanation: UV: private password sequence number, UV= 01-99,(not Extension No.) WXYZ: 4 digits password, can t less 4 digits L: service class of private password (refer to ) 36
37 Description: Set the No. UV private password for one user. Example: Set No.08 password 1234 for Mr. David, the class is 1 and No.30 is password 8886 for Mrs. Linda, the class is 2,then input #, # 1. How to use private password refer to This function better work for dialing-out class Clear Certain Private Password Format: 5 UV # Explanation: UV : private password sequence number, Description: Clear No.UV private password Clear All Private Passwords Format: # Description: Clear All private password Calling Duration Restriction Setting / Clear Calling Duration Restriction Setting Format: 6 N T T# Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) TT: the time restriction duration (2 digits), should be in minutes. Description: set the No. N Ext. outgoing call duration to within TT minutes. This function can only limit the time of exterior call. Example: Set Ext.621 outgoing call duration to 8 minutes,then input 62108# Clear Calling Duration Restriction Format: 6 N 0 0# Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) Description: clear the No. N Ext. outgoing call duration restriction Assign Exts. Outgoing to Certain C.O. line / Clear Assign Certain C.O. line for All Exts. Format: 7 0 M 0# All extensions can use C.O. line M in day mode 7 0 M 1# All extensions can not use C.O. line M in day mode. 37
38 7 1 M 0# All extensions can use C.O. line M at night mode. 7 1 M 1# All extensions can not use C.O. line M at night mode Explanation: M: C.O. line No, M =01-16 Example: Allow every exts. can use C.O. line 3 in night mode,then input 71030# 1. This function is for the outgoing call and can t change the function of C.O. line Ringing Assignment Assign Certain C.O. line for Certain Exts. Format: 7 0 M N 0 # Assign the extensions N outgoing to use the certain C.O. line (M) in day mode 7 1 M N 0 # Assign the extensions N outgoing to use the certain C.O. line (M) in night mode Explanation: M: C.O. line No, M =01-16 N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) Example: Allow Ext.616 can use C.O. line 2 in day mode, you can set as follows: input # Restrict Ext. N to use Certain C.O. line. Format: 7 0 M N 1 # Restrict the No. N Ext. to use C.O. line M in day mode 7 1 M N 1 # Restrict the No. N Ext. to use C.O. line M in night mode. Example:1. EXT603 can t use C.O line 2, Ext. 606 & Ext. 608 can use C.O line 11 in day mode,you can set as follows: #, #, #. 2.C.O line 1 can only use by Ext 602 at day&night mode, C.O line 2 can use by Ext 607. Ext 608.Ext 616 in night mode, you can set as follows: # # # # # # # # 4.22 Doorphone function Settings Setting the connector port for Door-phone Format: # Description: Clear the connector port for Door-phone,disable doorphone function. Format: 8 0 N 1 # Description: to set No.N Ext. as the connector port for the first Door-phone. Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) Format: 8 0 N 2 # Description: to set No.N Ext. as the connector port for the second Door-phone. Format: 8 0 N 3 # Description: to set No.N Ext. as the connector port for the third Door-phone. Format: 8 0 N 4 # Description: to set No.N Ext. as the connector port for the fourth Door-phone. 38
39 Example: Set Ext.696 to be the connector port for the first Door-phone,and Ext.648 to be the second Door-phone,and Ext.647 to be the third Door-phone, then you input 8000#, 80961#, 80482#, 80471#. In default setting: No connector port for Door-phone,you need to make setting Doorphone ringing Extensions Assignment Format: 8 2 # Description: Clear all extensions assigned to the doorphones in day mode. Format: 8 2 N# Description: Assign Ext. N to be the ring extensions when the doorphone calling in day mode. Format: 8 3 # Description: Clear all extensions assigned to the doorphones in night mode. Format: 8 3 N # Description: Assign Ext. N to ringing when the doorphone calling in in night mode. Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) Example: Set Ext.602 to Ext.608 in sequence to be the doorphone ringing extension in day mode and Ext.610 Ext.615 Ext.608 to be the doorphone ringing extension in night mode,then you input 82#, 8202#, 8203#, 8204#, 8205#, 8206#, 8207#, 8208#, 83#, 8310#, 8315#, 8308#. 1 In default setting: Ext.601 &Ext.602 is assigned to all doorphone call either in day mode or night mode. 2 Maximun 8 extensions can assigned to the doorphones either in day mode or night mode. 3 Four doorphone ringing extensions is the same in one mode(day or night mode) Duration of Unlock Signal Setting Format : TT# Explanation: TT = opener action time is TT*0.1s Description: Setting the door opener action time (the relay for door opener s shutting time). Description: If you press * 1 to open the door, the unlock signal will be kept in a few seconds. You can set the duration of unlock signal to match your electron-controlled lock. In default setting, TT=4,means 0.4s Flexible Extension Number Assign Number (Freely Change the Exts. Number) of Certain Extension Format: 9 N abcd # Explanation: N: the Ext. series No., N = (N=01 means Ext.601 N=96 means Ext.696) 39
40 abcd: the new number, 3 to 4 digit number, if new Ext number not exceeding to 4-digit number, press # in the end. Description: Change old Ext number to new Ext number abcd Example: Change the No.6 Ext to All extensions numbers can not be in duplicate. 2. The first number a can not same as outgoing code (9) or office code(0) 3.The length(digits) of new number must follow the extension No.1; it must be emphasized that if the length(digits) of new number changed, all the extensions must be reset after setting extension No.1. All the new numbers should be equal digits, and not in duplicate. 4. if the system enable the Intelligent Least-cost Routing function, the first digit of new extension number can t be same as the dialing-out code of special Trunk line Assign All Extension Numbers Format: L K# Explanation: L: the length(digits) of new extensions numbers L=3 4 K: first digit of new extensions number K=1-8 Description: Change old Ext numbers to new Ext numbers from K01 to k96 or K001 to K096 in sequence.it can change all the extension numbers one time,it is a quickly way to change the extension s number. Example: to set the extension s number to 4-digit number ( ),the user should dial # Restoring Original Extension Numbers Format: # Description: return to the Exts number of the default setting, that is: from 601 to ,,606,,696 one by one, etc. simultaneity it will clear the extension group numbers and disable Ext group function Exts. Groups function setting Assign the Exts. Groups number The extensions can be set to 4 groups, each group is from 01 to 96 and have a programmed number. Setting methods is as below(similar to flexible code). 40
41 Format: abcd # Description: to set the first groups number and enable the first Exts group, suggest setting to 697 Format: abcd # Description: to set the first groups number and enable the second Exts group, suggest setting to 698 Format: abcd # Description: to set the third groups number and enable the first Exts group, suggest setting to 699 Format: abcd # Description: to set the fourth groups number and enable the second Exts group, suggest setting to The length of Exts groups number should be same to the first extension number, and the Exts group numbers should be different to the other extensions number. 2 default setting without avail Join the Exts. Groups members Format: # Description: to delete all extension members in the first Exts group. Format: N 1 N 2 N R * N S.. N T # Explanation: N 1 N 2 N R N S N T : the Ext. series No., from (01 means Ext means Ext.696) Description: In the first Exts group join in Ext. N 1 No.N Ext. 2 No.N Ext. T and from Ext. N R to No.N Ext. S in sequence members. Example: to jion Ext.601 Ext.605 Ext.608 and Ext.620 Ext.621 to Ext.630(include Ext.630) in sequence to be the first Exts.group member,then input * 30 #. After setting,when you dial the first Exts group number (such as 697 refer ),the Ext.601 Ext.601 Ext.605 Ext.608 and Ext.620 Ext.621 to Ext.630 will ringing at the same time. Format: # Description: to delete all extension members in the second Exts group. Format: N 1 N 2 N R * N S.. N T # Description: In the second Exts group join in Ext. N 1 No.N Ext. 2 No.N Ext. T and from Ext. N R to No.N Ext. S in sequence members. Format: # Description: to delete all extension members in the third Exts group. Format: N 1 N 2 N R * N S.. N T # Description: In the third Exts group join in Ext. N 1 No.N Ext. 2 No.N Ext. T and from Ext. N R to No.N Ext. S in sequence members. Format: # Description: to delete all extension members in the fourth Exts group. Format: N 1 N 2 N R * N S.. N T # 41
42 Description: In the fourth Exts group join in Ext. N 1 Ext. N 2 Ext. N T and from Ext. N R to Ext. N S in sequence members. 1 The first Exts.Group members is join by the extensions from in default setting. 2 The second Exts.Group members is join by the extensions from in default setting. 3 The third Exts.Group members is join by the extensions from in default setting. 4 The fourth Exts.Group members is join by the extensions from in default setting Setting the Exts. Groups working mode Format: # Description: to define the Exts. groups are in meeting mode. Explanation: when Extension groups are in meeting mode; If one extension call one extension group, the members in this group will ring at the same time, each extension can pick up the handset and talk with the caller, while the other extension keep ringing. This function is also a conference function. Instruction: # Description: to define the Exts groups are in normal calling mode. Explanation: when Extension groups are in normal calling mode;if call one extension group, the members in this group will ring at the same time, each extension can pick up the handset and talk with the sender, if someone pick up the handset, the other extension will stop ring. Default setting is normal calling mode. 42
43 Chap 5 Operating Instruction Important Note :1 If the Ext. is in indirect-dialing-out mode(refer 4.15), no need to dial the office code(default setting is *) which is in [ ] in following operation. In examples we suppose the Ext. is in indirect-dialing-out mode if don t explain specially. 2 Programming Extensions include Ext. 601, 602, 603, 604 and the first operator and the second operator 3 In the following instruction the office code is *,outgoing code is 9,and function code is #. 5.1 Day/Night Mode Setting There are two ways to switch Day/Night mode, Manual mode and Auto mode. Auto mode is optional function. In Manual mode, you are needed to switch Day/Night mode through setting manually, that means every day you must set manually if you want switch Day/Night mode. The system will be in Day mode always (or Night mode) if you don t set manually. In Auto mode, the system will switch the day/night mode automatically according the start and end time you have set in In Auto mode, the system also will switch the day/night mode automatically according the Weekend mode you have set in in Only Manual Mode In manual mode, you can input the following command: Format: [*] # 2 0 # Switch the system to day mode. [*] # 2 1 # Switch the system to night mode. 1 The default mode is day mode. 2 The command can be inputted only by Programming Extensions ( Ext. 601, 602, 603, 604 and the first operator and the second operator), not in programming mode. 3 [*] means If the Ext. is in indirect-dialing-out mode, no need to dial *( only dial #20# or #21#),while the Ext. is in direct-dialing-out mode, need to dial *(should dial *#20# or *#21#) Manual and Auto mode Format: [*] # 2 2 # Switch the day/night mode to auto mode (Same as 040# in programming mode). [*] # 2 3 # Switch the day/night mode to manual mode(same as 041# in programming mode). The command can be inputted only in Programming Extensions, not in programming mode: 43
44 5.2 Switch the holding music source form external&internal Format: [*] # 2 8 # to switch the holding music source coming from external input to be coming from internal build in muisc or to switch the holding music source coming from build in muisc to be coming from external input 1 This command can be inputted only in Programming Extensions 2 Refer to 4.9,you can define the source of holding music in programming mode. 3 Once you make the command,the holding music switch on time. 5.3 Outward Dialing This system provides 5 dialing modes to meet the different need of customers Outward Dialing Directly Format: Pick up the handset and dial desired number directly after hearing the C.O. line tone. Description: Making outgoing calls from Exts with direct-dialing-out mode(refer 4.15), Example: You call out with number Allows you to redial the last telephone number Outward Dialing by dialing outging code(9) first. Format: Pick up the handset and dial outging code( default setting is 9) first after hearing the internal dialing tone, then dial the desired number after hearing the C.O. line dialing tone. Description: When the Ext is in indirect-dialing-out mode, you ll hear the internal dialing tone after pick up the handset, dial 9 then you enter the C.O. line, you may dial the desired number after hearing the C.O. line dialing tone. 1 Allows you to redial the last telephone number 2 The user should dial outging code( 9) within 10 seconds after hearing the internal dialing tone Outward dialing by a exclusive line. Format: [*] # 1 M (Direct-dialing-out mode, refer 4.15). Explanation: M: C.O. line port number M=01-16 Description: In some occasion, the user may place an outward call by an exclusive line and we definite it as Choosing line dialing. 44
45 Example: At indirect-dialing-out mode, the user want call out by C.O. line 5 to dial *57* # 1 If you want to outward from C.O.2 C.O.3 C.O.line 9(M=2,9) you can only dial #12 #13 #19,one digit M, And if you want to outward from C.O.line 1,you can dial #1 1 and waitting two seconds.that means if you want to outward from C.O.10 C.O.11 C.O.line 16(M=10,16),you should dial the second digit of M within two seconds after you dial # 1 1,otherwise the system will select C.O.line 1. 2 when the user want to dial some special number in the C.O.line such as * or #,then he can use this operation; 3 when the user want to check the C.O.line connectting is ok,,then he can use this operation; 4 Allows you to redial the last telephone number Automatically Callback Busy (Booking C.O. line) Format: [*] # 0 then hang up. Description: Allows you to make the Ext. ring back automatically when any C.O. line become free Example: At indirect-dialing-out mode, the user want make the Ext. ring back automatically when any C.O. line become free If there is free C.O. line, the Ext will ring back automatically. The ring duration is 10 seconds during that you should pick up the ring call, otherwise the call cancelled Outgoing dialing by your private password Operation: [*] # 5 UVWXYZ 9+ desired number Description: Allows you to make the Ext. ring back automatically when any C.O. line become free Example: Ext.616 with the service class 6, which is for intercom call only, if you use NO.8 private password: 1234 (service class 1) to dial the domestic long-distance call , you can pick up the Ext.616,then input :# and you can hear internal dialing tone and 45
46 dial outgoing code(9) to hear dialing Co. line tone then you can continue dial , 1. Allowed use your personal password in any Ext. 2. The charging system will record the bills of private password if system have charge function. 3 Allow you to redial 5.4 Intercom calling Intercom calling at direct-dialing-out mode. Format: * + Ext number Description: Make internal call from Ext. with direct-dialing-out mode Intercom calling at indirect-dialing-out mode. Format: Dial the Ext. number directly. 1 Intercom calling is free of charge, 2 Allow you to redial Calling to Exts. Group Format: [* ] Exts. Group number Description: to call Exts. Group, the member of the Exts. Group will ringing when they are idle; 1 You should assigned Exts.Group number and enable extension group function first(refer ),then join the extension members to the Exts.Group. 2 In intercom call the Exts. Group,Refer to when the Exts.Group is in meeting mode,then each ringing extension can pick up to talk with the caller, while the other extension keep ringing. This function is also a conference function. 3 In intercom call the Exts. Group,Refer to when the Exts.Group is in normal calling mode,when one of the ringing extensions pick up to talk with the caller, the other extension will stop ringing. This is default setting. 4 In external call, When the system in at auto-attendant mode, the external caller can dial the Exts.Group number to ringing all the members of the Exts.Group, while one of them pick up,the other stop ringing Intercom calling transfer Format: Pat the hook and input Ext number 46
47 5.5 Answering call Answering calls at operator mode The Ext (s) which is set to ring will ring when an incoming call is received, and pick up the handset you may answer the call directly. Under the default mode, Ext601 and Ext602 will ring Answering calls at auto-attendant mode The system use three paragraph of OGM messages, the relevant messages will be heard automatically in the follows situations: A. when a exterior caller call the C.O. line B. when the extension dialed is busy C. when the extension no answer. Before you use auto-attendant function,you must follow below step: 1. Set the CO.line to be auto-attendant mode (Refer 4.7.1); 2. Enable auto-attendant in day/night (Refer 4.5.1); 3. Record the OGM(Refer 4.8) and Monitor the OGM (Refer 4.8)&setting the OGM pragraph mode. 4. Setting system day/night mode.(refer 4.8, 5.1,optional) 1.You can set different DISA mode. 2. When a caller dials 0 for inquiry, the first operator extension will ring when it is idle,or the second operator extension will ring while the first operator is busy. If two operator extensions is busy, then system can use the function busy call transfer refer , In auto attendant mode Co. line can make direct call to one member of Exts. group, but only the first pick up extension can talk with this Co. line not only in meeting mode but also in normal calling Call pick up There are three ways to Pick up a call: Format: [*] # 9 Description: Allows you to answer an incoming call (direct or transferred ) that is ringing at another Ext. When several Ext. ringing at the same time, using this way you will pick up a call according to follow sequence: 1 th External call in 2 th C.O.line call transfer 3th Receiver calling(call on holding) 4 th Doorphone calling 5 th Intercom calling Example: A is on seat of the Ext.602, B is on the seat the Ext.618. Ext.617 is ringing and B is out of room, A pick up hangset of Ext.602, press #9 to pick up the incoming call. We suggest prudenceto use this operation, because it is easy to pick up a call that you are not expected. Format: [*] # 3 +Ext. number Description: Allows you to answer the calling that is ringing at the certain Ext. 47
48 Format: [*] # 1+M Description: Allows you to answer an incoming call (which C.O. line NO is M) that is ringing at another Ext(or be holded) 1 Internal call also can be picked up. 2 M: C.O. line No, M = Call Switch (call pick during conversation) While a Ext. talking with a CO. line, a Ext. or a doorphone, the other CO. line calling in or the other doorphone call in and should ring this Ext., you will hear prompts beep tone( the beep for doorphone calling and CO. line calling is different). Then you can: Operation1: for normal phone, Pat the hook (or press the FLASH button), then you will hear dial tone, press # 9 to switch another Co.line, also you can switch to receive the call from door phone. The first conversation now is be holded(for CO.line talking,the holding time can be set in chapter 4, but for the conversion with doorphone will be ended ), when you talking with the second call,you also can Pat the hook and press # 9 to take back the first holding call. Note: 1 when there are some calling at the same time,co.line calling is the prior grade to be switch, and door phone calling is second, the Co. line hold is in the third grade. 2 For key phone you should press transfer key instead of Pat the hook. 3 Answer incoming waiting call by # 9 and take back the first one by # 9 again can be repeatable as long as the you like for CO.line, but for doorphone you can only switch one time. 4 The waiting incoming call beep(prompt beep) are different for the door phone call and the CO.line call ; The doorphone calling prompt beep is two beep(du du ),and the CO.line calling prompt beep is three brief beep(du du du). Operation2: for normal phone, Press # continue some time (or Pat the hook) ;then press #2 to switch to a doorphone call(when you hear two prompt beep). 5.6 Call transfer(external Call) Format: Pat the hook (or press the FLASH button) then dial the Ext. number.. Description: 1. Allows you to transfer an incoming call to another Ext. 2. The Flash time can be set. 3 In the process of the tranfer,the C.O.line will hear holding music(refer ). 4 when the Ext. number is 0,then you will tranfer to the operator. Example: Ext.607 is talking to C.O. line and want to transfer the C.O. line to Ext.618. Then Ext.605 can transfer the incoming call to Ext.618 by by patting the hook ( or pressing the FLASH ) and dialing
49 There may be following 8 cases after a call is transferred from A to B: 1. A does not hang up and B picks up his handset.then communication between A and B is established while the outside caller is on hold (music on hold). Whoever hang up (A or B), the system will transfer outside caller to the other. 2. A does not hang up and B does not answer A within 25 seconds. Then A will restore the connection with CO. line, and B will stop ringing. 3. A hangs up and B answer the call, B will answer the outside caller. 4. A hangs up and B does not answer the call within 25 seconds, call will be back to A and will ring or cut off (refer 4.12), if A never pick up the call in 25 seconds or A is busy, the system will cut off. 5. After A pat the hook then hear the error massage, that means the system is busy, A can continue to pat the hook until the error massage is disappear. 6. A make invalid operation or B is busy, After System indicate with du-du-du for 10 seconds then A should pat the hook to restore the call and repeat the tranfer operation. 7. A hangs up and B does not pick up. A pick up again and press: # 9 (If the Ext is at direct-dialing-out mode, you should input: *# 9), then A will restore the connection with C.O. line. 8. The EXT A, which transfer the call pat the hook, has 10 seconds to dial the Ext. number. Otherwise the Ext A will be silence,and system will continue to holding the C.O.line,and C.O.line hear holding music; if the ext want back to the call, he can pat the hook.this can let the user to holding the C.O.line freely. 5.7 Secretary Function (Outgoing Call Transfer Function) Format: Pat the hook (or press the FLASH button) then dial the Ext. number Description: This function let you make an outgoing call from one Ext C.O. line, then divert and connect other Ext. to Example: Ext.602 makes an outward call then transfer the call to Ext. 621.,then Then Ext.602 pick up hook and make a outward call, then he can transfer the outgoing call to Ext.621 by by patting the hook ( or pressing the FLASH ) and dialing Only after 5 seconds(delay time refer )when you dial the last number,you can making Secretary transfer,otherwise when you pat the hook, the outward call will be cut off. 2.You should input the Ext number within 10 seconds after patting the hook ( or press FLASH button) and hearing the internal dialing tone, otherwise you ll have to pat the hook came back to the C.O. line. 3. You can uniform manage the system by using C.O. line Restriction and Secretary Function, Such as: the operator uniform books the long distance calls, then transfer to the needed. 49
50 5.8 Three Way Conference (1 C.O. line and 2 Exts) Format: Pat the hook (or press the FLASH button) dial * and the Ext.number Description: Allows you to add a third party to a two-party conversation and make a three-party conference. You can have only two Ext. with one C.O. line. Example: Ext. 605 is talking to C.O. line caller and he want to transfer the call to Ext.617. then Ext.605, Ext.617 and C.O. line can talk at the same time. 1.There may be following 2 cases after a call is transferred from A to B. a. A does not hang up and B picks up his handset. Then communication amount A B and C.O. line is established, whoever hang up (A or B), the system will transfer outside call to another one. b. A does not hang up and B does not answer A within 25 seconds. If Ext. B does not answer A within 25 seconds, then A will restore the connection with C.O. line, and B will stop ringing. 2. The Ext, which transfer the call, has 10 seconds to dial the Ext number required otherwise you should pat the hook to return the incoming call to repeat the operation. 3. If dialing wrong number, you can pat the hook to return the incoming call. 5.9 C.O. line Reservation (Caller on holding) Format: Pat the hook (or press the FLASH button) dial # # (Reservation) while talking with C.O.line. Description: Extension N is talking with C.O. line A and at this time B calling in, Extension N Pat the hook and press # # to make A in state of caller On Holding( A is hearing music while waiting ). At this moment, Extension N can make Call Pick Up, Call Transfer, Dialing Out etc. 1.The default setting of caller on holding s duration time is in 270 sec.(refer ) 2.A extension can holding several calling, 3.You also can pat the hook (not dialing) to hold the C.O.line you are talking with,refer 5.6 when you pat the hook again,you can restore the C.O.line,but if you hang up,the C.O.line will cut off. Format: [* ]# # ( to Restore) Description: to let Extension N restore a call on holding. 1.The operation can only restore the call holding by oneself 2.While there are several call on holding by the extension himself,when the Extension make the operation,he will restore the first(pioneer) holding call. 3 Also the Extension can restore the holding call by [*] # 9 operation. 50
51 5.10 C.O. line transfer to C.O. line Description: Ext. N is talking with the C.O. line A, at this moment Ext. N holding this C.O. line A (pat the hook and input # #), then Ext.N can hear the internal dialing tone, now he can dial 9 to C.O. line C and use it to call desired number ( at this moment if invalid operation or line is busy,he can hang up and dial again),after Ext. N is talking with C.O. line C, Ext. N can operate the follows to make two function: 1. 3 party-conferences (2C.O. line and 1 Exts): Ext. N pats the hook and input # * Then communication amount Ext. N, C.O. line A and C.O. line C is established, the 3-party can talk, if Ext. N hang up, the C.O. line A and C.O. line C will be cut off, the talking will be ended. 2. C.O. line transfer to C.O. line : Ext. N pat the hook and input # 6,and Then communication amount Ext. N,C.O. line A and C.O. line C is established,the 3-party can talk,but now Ext. N can hang up,and C.O. line A can keep talking with C.O. line C; and system will indicate Ext. N with ringing 0.5second one time every 20 seconds, pick up Ext. N can come to the three parts conference. After Ext. N hang up,he can pick up to rejoin the 3-party talking,this time when he hang up again,the C.O. line A and C.O. line C will be cut off,the talking will be ended Call forwarding Setting call forwarding directly/clear Format: [*] # 81 abcd then hang up: Allows the Ext user to transfer incoming calls automatically to desired Ext. [*] # 81 # then hung up: to clear this function. Explanation: <abcd> is desired Ext number. Example: The user of Ext. 603 want to go to Ext.618 for work then he can forward all the incoming calls of Ext.603 to Ext.618,just to pick up Ext. 603,input #81618 after hear Du you can hang up. When power failure, refer to 4.2.8, this setting will be stored or not Manager/Secretary function Format: [*] # 81 abcd then hang up: Description: Use manager s Ext. to make this operation, abcd is the Secretary No.N Ext.umber. Allows the manager Ext user to transfer incoming calls automatically to Secretary Ext Call forwarding when Ext is busy or nobody available/ clear Format: [*] # 82 abcd then hang up: If a Ext is busy or nobody available after 30 seconds, the incoming call will be transferred to desired Ext. automatically. [*] # 82 # then hung up: to clear this function. Explanation: <abcd> is desired Ext number. 51
52 Example: When the Ext.602 is busy or no answer, then he want to transfer the incoming calls to the operator Ext.606,just to pick up Ext. 602,input #82606 after hear Du you can hang up. When power failure, refer to 4.2.8, this setting will be stored or not Set & clear other Ext. Call forwarding through Programming Extensions You can set other Ext. call forwarding through Programming Extensions(Ext. 601, 602, 603, 604 and the first operator and the second operator) Format: [*] # 2 6 N abcd : Set No.N Ext. transfer incoming calls automatically to desired Ext.abcd [*] # 2 6 N # : Clear directly forwarding setting for No.N Ext. [*] # 2 6 # : Clear directly forwarding setting for all Ext. [*] # 2 7 N abcd : Set No.N Ext. transfer incoming calls to desired Ext.abcd when No.N Ext. is busy or nobody available after 30 seconds( call forward time,refer to ) [*] # 2 7 N # : Clear busy (or nobody available) forwarding setting for No.N Ext. [*] # 2 7 # : Clear busy (or nobody available) forwarding setting for all Ext. [*] # 2 5 # : Clear any settings of call forwarding for all Ext. whether directly forwarding setting or busy (nobody available) forwarding setting. When power failure, refer to 4.2.8, this setting will be stored or not. Explanation: <abcd> is desired Ext number to be transferred, abcd= N: Ext. series No,N=01-96 (N=01 means Ext.601 N=96 means Ext.696) 5.12 Priority Access and Monitoring Format: [*] # 7 1 M Establish direct connection with C.O. line regardless whether or not this line is occupied [*] # 7 2 abcd Establish direct connection with desired Ext. while it is used Explanation: M: C.O. line port number <abcd> is desired Ext number. Description:. This feature ensures the director or owner of a company monitor the C.O. line Or No.N Ext.umber communication Example: Priority access to C.O. line 15. then pick up Ext.601(the second operator) input # Only two operators has priority access 2. The monitor is responsible for the legal issues resulting from the operation. 52
53 5.13 Inquiry Functions(Automatic Reporting) Automatic reporting of Ext number. Format: [*] # 61 Description: During installing and testing of the system, it is very convenient to find the Ext number. The system use du for this purpose. Example: After input # 61 on Ext. 626 you may you may hear 6 continuous du, and after 1.5 seconds you will hear 2 du ; finally you will hear 6 du, at about 1.5 seconds later, that mean the Ext number is continuous du stands for Reporting of Ext number for Caller ID phone (Optional) Format: [*] # 62 Example: Pick-up Ext.626 (caller ID phone), Input #62, after hear a du then hang up, you can see the extension s physical series number & current call number from the telephone: Reporting of System time (Optional) Format: [*] # 63 Description: After input the command and hang down, telephone will ring, and the time will be displayed in your caller identify telephone. Format: [*] # 66 Description: After input the command and hang down, telephone will ring, and the date will be displayed in your caller identify telephone Reporting of PBX System Version Format: [*] # 64 Description: After input the command and hang down, telephone will ring, and the system version will be displayed in your caller identify telephone Connect with Operator Directly Format: [*] 0 Description: Extensions will connect with operator directly 1. The first operator will ringing first,and while it is busy the second operator is ringing. 2. To cancel this function,you can input 1520# in programing mode.(refer
54 5.15 Clear Extension Function Setting Format: [*] # 8 0 Description: This command will clear all function that extension set, such as No disturbing/call divert/call forwarding/c.o. line booking/alarm clock etc. This command has no effect to other extension Setting Don t Disturb / Clear Setting Don t Disturb Format: [*] # 8 3 Description: If Don t Disturb is set for the extension, then this extension will not ring Clear Don t Disturb Format: Pick-up the handset Description: To cancel Don t disturb function, you just pick up the handset Broadcasting call Broadcasting : Pick-up phone + # 8 6 Description: After input this command, the extension will connect to a broadcast port which connect to a broadcast system.(refer 3.2.6) Cancel : Hang-up The command can be inputted only by Programming Extensions. For Keyphone: Broadcasting :Pick-up Keyphone+ Borad Key+ 0 Cancel : Hang-up 54
55 5.18 Call All Extension Format: [*] # 8 8 Description: after this operation, all extension ringing and can hear the calling. The command can be inputted only by Programming Extensions Call Waiting(R Key function) Format: Pat the hook (or press the FLASH button) dial # 8 Description: During communications between extension and C.O. line, use this command on extension as a flash action, as telephone R key in CO line, this is always used for switching the call waiting. This function must be applied from your telecom service provider before using Alarm Clock Format: [*] # 4 hhtt Explanation: hh is hour, hh= tt is minutes, tt= Description: System will ring this extension on the setting time, you just pick up handset and can stop the ringing Doorphone operation Format: Press the doorphone calling and press*1 or*2 to open the door lock. Description: when visitor press the special door-phone,the extensions(assign refer to ) assigned to the doorphone will ringing, at this moment the door-phonewill be at the status of music on hold (if nobody answer after 25s,the system will send a busy tone to door-phone),you pick up the operator extension and can talk to the visitor. While the other ring Exts.will stop ringing. During talking with the doorphone,the Extension input * 1 to open the first door lock. 55
56 During talking with the doorphone,the Extension input * 2 to open the second door lock. 1 Each Extension can pick-up the call and open the door when the visitor press the door-phone. 2 When visitor press the special door-phone, If the extensions assigned to the doorphone are all busy at this moment, the system will send a busy tone to door-phone, in the mean time, the extensions will hear a du-du-du awaiting indication ( but very short). 3 the system should have 3 ringing tones available for different calls: -one for the internal calls -one for the doorphone call -one for the C.O.line incoming calls 56
57 Chap 6 Maintenance & Troubleshooting 1 Outgoing calls can t be made 1).CO.line isn t disable/enable correctly. 2) C.O. line is set to special Extension; 3). Extension hang up improperly; 4). CPU and internal data is disorder caused by unstable power. 5). Call restriction class is 6. 2 Outside calls can t dial in 1).CO.line isn t disable/enable correctly. 2). The conjunction of C.O. line loose; 3). C.O. line was connect to other equipment; 4). No message recording at auto-operator mode. 3 Intercom can t be made 1). Extension hang up improperly; 2). Extension number wrong. Breakdown cause Solution Check the power socket and Running light malfunction Power off Power supply No sound from extension Disconnected wiring or malfunction ofreconnect the wiring or try to telephone. remove the telephone s failure Bad connection Screw down the joint Cacophony Leave telephone from the The distributing of line is not reasonable disturbing source Bad tone Mix using of non-standard telephones Use the standard telephones No Caller ID display Devoid function of incoming telephone display Apply to telecommunication office Wrong setting of No-disturbing and it status. Clear the No-disturbing and set incoming telephone display CO line disconnected Connect to the CO line Dial-out malfunction Check whether the line is CO line is not connected well connected well Limited calling time Time limited Clear the limit Cannot program the telephone Wrong coding Extensions has the dialing tone but no ring Extension is set as call forwarding or No-disturbing Extension close the ring malfunction of telephone Check the programming extension and use the right code clear call forwarding or No-disturbing check the telephone's ring change the telephone Others Others Refer to professional 57
58 Chap 7 Glossary Programming extension extension Ext.601,602,603,604 and the first&the second operator Priority access and monitoring Extension Two Operators(the first&the second operator) N Series number of the extensions (01-96 with corresponding input ports ) (two digits) abcd number of the extension and Exts.Group,(1-8999,except for the digits with the first digit of 0 or 9,outward code of special trunk line, in equal length)is accordance with N. For example: 15 M Series number of the exterior line (No with corresponding input ports of Line 01-16, two digits) P Licensed Group Number (01-16) Q First-digit restrict group number (01-16) ABCDEFGH Licensed or restricted number of first 1-8 digits EFGH digits of programming password UV password series number (01-99). WXYZ digits of private passwords ( ) L Service grade(grade of private passwords or outgoing call),grade 0-6 TT Time in minute for call duration control, ranges from (01 to 99) W the paragraph of the OGM F Flash time class. YYMMDD YY:Year, two-digit number, from 00 to 99, MM:Month, two-digit number, from 01 to 12, DD:Date, two-digit number, from 01 to 31 HHTT HH:hour, two-digit number, from 00 to 23, TT: minute, two-digit number, from 00 to 59 58
59 Chap 8: Default settings Outgoing code is 9,Office code is * The first digit of function code is #, Call-operator code is 0 The system programming password: 0000 When a C.O. line come in: Ext601, 602 will ring at the same time. Operating mode: All C.O. line in Operator mode All C.O. lines are ungrouped and open Day/night mode operator: the first operator is Ext 602,the second operator is 601 Day/night mode: manual switching, day mode Weekend mode:disable. Day/night mode restriction class: class2 Day/night mode ext access C.O. line: all extensions Time Restriction: No Flash time: 1.0s Outgoing Exts. Assign to Certain C.O.s: No Ext call duration restriction:no Charge mode: delay mode,5 seconds Call Forwarding Settings will be reserved when Power Failure All CO.lines is disable,the system use internal music. Original EXT number: 601 to 696,Exts.Group number: No Setting Dialing out mode: indirect dialing-out mode, dialing 9 for outgoing Restrict Item A / Item B: No setting Special Calling-out Number: No setting Private password: No setting C.O. line CID mode: auto Internal CID mode: FSK Add digits for internal CID: No The function of Intelligent Least-cost routing (LCR): Disable Door phone: Disable The C.O. line will be hung up if no dialing. In auto-attendant mode Call the Central: Enable UCD mode:working averagely 59
60 Chap 9 System Programming & Operation Instruction 9.1 Index of Basic Operation No. Description Indirect outward mode Command Direct outward mode Follow operation should pick up the Extention first, then input command 1 Set to day status in manual mode #20# *#20# 2 Set to Night status in manual mode #21# *#21# 3 Internal/External music input switch #28# *#28# 4 Setting alarm clock #4hhtt *# 4hhtt 5 Outward Dialing 9(or DSS KEY) + desired number Desired number 6 Outward Dialing by a Exclusive Line # 1 M (or DSS KEY) * # 1 M 7 Outward Dialing by personal password # * 5+UVWXYZ+9+desired number *#*5+UVWXYZ+9+ desired number 8 Intercom calling Extension Ext number( or DSS KEY) * + Ext number 9 Intercom calling Exts.Group Ext.Group number * + Ext.Group number 10 Connect with Operator Directly 0 * 0 11 Call Pickup for call on holding # # * # # Call Pickup for certain Ext. # 3+ Ext number * # 3 + Ext number Call Pick up for CO.LINE # 1 +M * # 1 +M Call Pickup( for all calling) #9 * # 9 Setting: #81 +Ext number *#81 + Ext Number 12 Call Forwarding Directly clear : #81# *#81# 12 Setting: #82 +Ext. number *#82 + Ext. number Call Forwarding when Ext is busy or nobody available clear : #82# *#82# 13 Clear all Ext. Forwarding setting through Program Extensions #25# *#25# 14 Call Forwarding Directly for No.N Ext Setting: #26N +Ext number through Program Extensions clear :#26N# *#26N+Ext Number *#26N# 15 Call Forwarding when Ext is busy or Setting: #27N +Ext number nobody available for No.N Ext. through clear : #27N# Program Extensions 60 *#27N+Ext number *#27N# 16 Automatically Call back Busy- come on # 0 * # 0 17 Automatic Reporting of Ext number (voice) # 61 * # Reporting of Ext number for caller ID phone # 62 * # Reporting of system time # 63 * # Reporting of system version # 64 * # Reporting of system date # 66 * # Access and Monitoring CO.LINE # 71 M * # 7 1 M 23 Access and Monitoring Ext # 7 2 +Ext. number * # 7 2+Ext. number 24 Clear extension function setting #80 *# Setting Don't disturb #83 *# Use broadcast function #86 *# Emergency call #88 *# 88
61 Follow operation must in the talking duration 28 Call Transfer Pat hook (or TRANFER KEY)+ Ext number 29 Secretary Function Outward Dialing +Talking+Pat hook (or TRANFER KEY)+ Ext number 30 3-Party Conference Call Pat hook(or TRANFER KEY) + * + Ext 31 Caller on holding Pat hook + # #(or HOLD KEY) 32 Call switch(for all calling) Pat hook (or TRANFER KEY)+ # 9 Call switch(for doorphone calling) Pat hook(or TRANFER KEY) + # 9 33 c.o.line transfer to c.o.line Pat hook + # * (3-Party conference) Pat hook + # 6 (c.o.line transfer to c.o.line) 8.2 Index of system programming No. Description Command 1 Start the System Programming (*)#*EFGH 2 Change the System Password 09 efgh # 3 System time setting----year/month/date 01YYMMDD# 4 System time setting----hour/minute 02hhtt# 5 System time setting----week w# 6 Set to Reverse charging mode 0300# 7 Set to Delaying mode& Delaying time 03TT# 8 Clear system's storage of all call bills 0400# 9 Set day/night mode to automatically mode 040# 10 Set day/night mode to manual mode 041# 11 day mode start time 042HHTT# 12 day mode end time 043HHTT# 13 Using the OGM day & night 0440# 14 Using the OGM in day mode 0441# 15 Using the OGM at night mode 0442# 16 enable weekend mode function 0480# 17 disable weekend mode function 0481# 18 Setting from Monday to Sunday as work day 04900# 19 Setting week W as work day 0490W# 20 Setting from Monday to Sunday as weekend day # 21 Setting week W as weekend day. 0491W# 22 Disable the alarm clock functions of all extension 05# 23 Disable the alarm clock functions of extension No.N 05N# 24 setting the alarm clock of extension No.N 05Nhhtt# 25 Enable all CO.line 06000# 26 disable all CO.line 06100# 27 Enable NO.M CO.line 060M# 28 Disable NO.M CO.line 061M# 29 Setting UCD mode to use CO. lines averagely 0620# 30 Setting UCD mode to use CO. lines in sequence 0621# 61
62 31 All C.O line in Auto-attendant Mode 10# 32 C.O.line M in Auto-attendant Mode 10M# 33 All COs in Operator Mode 11# 34 C.O.line M in Operator Mode 11M# 35 OGM paragraph 1 Recording 121# 36 OGM paragraph 2 Recording 122# 37 OGM paragraph 3 Recording 123# 38 OGM paragraph 1 Monitoring 131# 39 OGM paragraph 2 Monitoring 132# 40 OGM paragraph 3 Monitoring 133# 41 OGM Recording( One paragraph 20s mode) 1200# 42 OGM Monitoring( One paragraph 20s mode) 1300# 43 Monitoring the holding Music 14# 44 setting the system to use internal holding music 140# 45 setting the system to use external holding music 141# 46 Setting the first operator 150N# 47 Setting the second operator 151N# 48 Enable call the Central (Operator) 1520# 49 Disable call the Central (Operator) 1521# 50 System option for no dialing in The DISA----Cut off c.o.line 160# 51 System option for no dialing in The DISA----transfer 161# 52 Set no dialing in The DISA Transfer to Operator or Exts groups NO. 161K#(K=0-4) 53 System option for transfer to a no answer Ext---Call back the extension 162# 54 System option for transfer to a no answer Ext---Don t call back 163# 55 Set Exts groups in the meeting work mode 168# 56 Set Exts groups in the normal calling work mode 169# 57 Disable Call Forwarding Settings reserved when Power Failure 170# 58 Enable Call Forwarding Settings reserved when Power Failure 171# 59 Disable add digits for intercom CID 180 # 60 Add KK in intercom CID number 180 KK # 61 Setting Internal CID (transmitting) to FSK mode 1810# 62 Setting CO.line CID (receiveing) to FSK mode 1811# 63 Set C.O. line CID mode to FSK (optional) 1812 # 64 Set C.O. line CID mode to DTMF(optional) 1813 # 65 Set C.O. line CID mode to Auto Detect(optional) 1814 # 66 Setting Call forward Time 184TT# 67 Setting duration of unlock signal 185TT# 68 Setting CO.line Reserved (holding) time 186TT# 69 Send waiting call beep when all the ringing extensions is busy 1880# 70 Find another Extension to ring in sequence when all the ringing extensions is busy 1881# 71 Direct-dialing-out mode for No.N Ext. 2N0# 72 Indirect-dialing-out mode for No.N Ext. 2N1# 62
63 73 Direct-dialing out mode for all the Exts. 20# 74 Indirect-dialing-out mode for all the Exts 21# 75 Del all member in the No.K Exts. Groups(K=1-4) 39K# 76 Add member in the No.K Exts.Groups (K=1-4) 39K N 1 N 2 N R * N S.. N T # 77 Enable Exts N ring When No.M C.O line calling( in day mode ) 30MN0# 78 Disable Exts N ring When No.M C.O line calling(in day mode) 30MN1# 79 Disable all Exts ring When No.M C.O line calling( in day mode) 30M# 80 Enable Exts N ring When No.M C.O line calling(in night mode) 31MN0# 81 Disable Exts N ring When No.M C.O line calling( in night mode) 31MN1# 82 Disable all Exts ring When No.M C.O line calling(in night mode) 31M# 83 Assign dialing-out class L for certain Ext. N in day mode 44NL# 84 Assign dialing-out class L for all Exts in day mode 44L# 85 Assign dialing-out class L for certain Ext. N in night mode 45NL# 86 Assign dialing-out class L for all Exts in night mode 45L# 87 Restrict the Certain Numbers from item A 41 Q ABCD # 88 To cancel the restriction of item A 41 # 89 To clear group Q of restiction item A 41Q# 90 Restrict the Certain Numbers from item B 42 Q ABCD # 91 To cancel the restriction of item B 42 # 92 To clear group Q of restiction item B 42Q# 93 Assign Special Calling-out Numbers 43 P ABCD # 94 To cancel the permission of special calling-out numbers 43 # 95 To cancel group P of special calling-out numbers. 43 P# 96 Private password setting---setup No. UV 5UV WXYZ L# 97 Private password setting---rescind the No. UV 500# 98 Private password setting---rescind the No. UV 5UV# 99 Time Restrict Setting 6NTT# 100 To cancel time restrict 6N00# 101 assign NO.N EXT. to use C.O.line M in day mode. 70MN0# 102 To restrict the NO.N EXT. to use C.O line M in day mode 70MN1# 103 Allow all Exts. to use C.O line M in day mode 70M0# 104 To restrict all Exts. to use C.O line M in day mode 70M1# 105 Assign the No.N Ext. to use t C.O.line M in night mode. 106 To restrict the No.N Ext. to use C.O line M in night mode. 71MN0# 71MN1# 107 Allow all Exts. to use C.O line M in night mode 71M0# 108 To restrict all Exts. to use C.O line M in night mode 71M1# 109 Setting the No.N Ext as NO.K doorphone connector port(k=1-4) 80NK# 110 Clear all extensions assigned to the doorphones in day mode 8000# 111 Clear all extensions assigned to the doorphones in day mode 112 Assign No.N Ext. to be the ring extensions when the doorphone calling in day mode. 82N# 113 Clear all extensions assigned to the doorphones in night mode. 114 Assign No.N Ext. to the ring extensions when the doorphone calling in in night 83N# mode. 82# 83# 63
64 115 The Exts &Exts groups number return to the default setting 9000# 116 To change the No.N Ext. to new number "abcd" 9Nabcd# 117 Assign All Extension Numbers (L=length K=first digit) 9000 LK# 118 To change the first Exts.Group number to new number "abcd" 997abcd# 119 To change the second Exts.Group number to new number "abcd" 998 abcd# 120 To change the third Exts.Group number to new number "abcd" 999 abcd# 121 To change the fourth Exts.Group number to new number "abcd" 900 abcd# 122 Return to Default Setting 0000 # 64
65 65
66 Chap 10 Intelligent Routing select (LCR) 10.1 Intelligent Route select functions Intelligent Route select functions (Automatic least-cost routing (LCR) function), this functions will allow you to use the new &cheap communications network. The system has two models to execute this function: Manual-select the least-cost routing model: when the user dial out, the system will select the least-cost routing accrding to the outgoing access-code. Auto-select the least-cost routing model: When the user dial out, the system will select the least-cost routing according to the routing numbers which is set in the system.( the user no need to dial any special access-code, the system will select routing intelligently. The system will make the trunk line to two types: (trunk line=c.o. line) Normal trunk line (C.O. line): normal Telecom trunk line Special trunk line: it means the communications network of New telecom carriers / VOIP / GSM / CDMA..etc, which can offer the cheap rate for some international call, some domestic-long-distance-call Programming setting: 66 The follows format should be in programming status: Format: 0700# Description: Initial setting for Routing-function,In default setting,routing function disable, the system treat all C.O. line as normal trunk line. Format: 0710# Description: Routing function enable and In Auto-select the least-cost routing model Format: 0711# Description: Routing function disable, also cancel the system In Auto-select the least-cost routing model Format: 0720# Description: Routing function enable and the system In Manual-select the least-cost routing model Format: 0721# Description: Routing function disable, also cancel the system In Manual-select the least-cost routing model Format: 0730# Description: The system will go to the normal trunk line if the special trunk line is busy. Format: 0731# Description: Don t allow the system use the normal trunk line if the special trunk line is busy. Format: 0732# Description: The system will go to the special trunk line if the normal trunk line is busy.
67 Format: 0733# Description: Don t allow the system use the special trunk line if the normal trunk line is busy. Format: 0740# Description: allow the normal trunk line outgoing & incoming. Format: 0741# Description: Don t allow the normal trunk line outgoing. Format: 0750# Description: allow the special trunk line outgoing & incoming Format: 0751# Description: Don t allow the special trunk line outgoing. Setting the trunk line to Normal trunk line / Special trunk line Format: 0760# Description: all trunk lines are set as the Normal trunk line Format: 076M# Description: The trunk lines NO.M is set as the Normal trunk line (M=01-16) Format: 0770# Description: all trunk lines are set as the Special trunk line Format: 077M# Description: The trunk lines NO.M is set as the Special trunk line(m=01-16) Setting outgoing access-code for Special trunk line Format: 078K# Description: In Manual-select the least-cost routing model, setting outgoing access-code K for Special trunk line. Remark:1. K=1, 2..8 (K can t be outgoing code 9 or 0) 2. K can t be same as the first digit of extension number Setting the certain numbers for Routing to Special trunk line (In Auto-select the least-cost routing model) Format: 08# Description: Clear all the certain numbers for Routing to Special trunk line.we recommend the user to use this format before setting the certain numbers for routing, which can clear the previous storage. Format: 08QABCDEFGH# Description: Setting a certain number starting with ABCDEFGH for Routing to Special trunk line Format: 08Q# Description: Clear the certain number of group Q for Routing to Special trunk line 67
68 Remark:1. ABCDEFGH is the initial digits of the calling number for Routing to Special trunk line, ABC can be 1 digit to 8 digits, for example: IT can be: 0, 52,139, etc. 2. Q is the group series number from 01 to 16, Q is 2 digits Operating instruction: 1 Enable/Disable the CO.line 2 Setting the trunk lines to Normal trunk line / Special trunk line 3 Enable Routing function & Setting Auto-select or Manual-select the least-cost routing model 4 In Manual-select the least-cost routing model,setting Outgoing access-code (K) for Special trunk line 5 In Auto -select the least-cost routing modesetting the certain numbers for Routing to Special Trunk line then operating as follows: In Manual-select the least-cost routing model If the extension is in indirect dialing-out mode, Use the Normal trunk line: Pick up the handset Dialing 9 out the calling number Use the Special trunk line: Pick up the handset Dialing K out the calling number If the extension is in direct dialing-out mode, Pls note: you must input* to enter the intercom status Use the Normal trunk line: Pick up the handset the calling number Use the Special trunk line: Pick up the handset input * Dialing K out the calling number In Auto-select the least-cost routing model You can dial out same as before. If the number you dialed belong to the certain number setting for Routing to Special trunk line, then the system will auto-select the Special trunk line to dial out. Otherwise the system will go to the normal trunk line to dial out. For example: One user has 5 local telecom trunk lines, at this moment GSM carriers offer the cheap rate for long-distance call and some cheap rate for some call, In order to save the communication cost, so he decide to add 3 GSM trunk lines for PABX(the system configured 3 TRK board), he can do as follows: 1. Connect 5 local telecom trunk lines to port NO.01-NO.05, connect 3 GSM trunk lines to port NO NO.06-NO.09 is spare, then In programming status, input the follows format one by one: 06100#,06001#, 06002#, 06003#, 06004#, 06005#, 06010#, 06011#, 06012#, 0760#, #, #,077012# ; After setting, the system enable NO.1-5 and NO trunk line;also NO.1-5 trunk line is set as the Normal trunk line, NO.10-NO.12 trunk line is set as the Special trunk line. 2. If use Manual-select the least-cost routing model,he decide to use 6 as outgoing access-code for Special trunk line, Then In programming status, input format: 0786#, 0720# If use Auto-select the least-cost routing model,the numbers for Routing to Special trunk line is 0, 133,179090,then In programming status, input format: 08#, 08010#, #, #,then 0710#. 3. In Auto-select the least-cost routing model, for example: if he dial: or , 68
69 then the system auto-select NO.10-NO.12 GSM trunk line to dial out. In Manual-select the least-cost routing model, if he dial 9 out,the system will select NO.1-5 local telecom trunk line, if he dial 6 out, then the system will select NO.6-8 GSM trunk line. (If the extension is in direct dialing-out mode, Pls note: you must input* to enter the intercom status at first) Remark:In Auto-select the least-cost routing model, when the extesion in intercom status or outward status,he always hear the internal tone. 69
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