Content. OCCR at a glance Facts Many parties involved Need for cooperation/partnership

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Myrtle Austin
10 years ago
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2 Content OCCR at a glance Facts Many parties involved Need for cooperation/partnership The OCCR concept How it works? Cooperation One location Benefits The way forward Technology involved and facilities Future developments

3 Facts passengertrains and 1,2 million travelers per day 400 freighttrains with ton cargo per day km track, 389 stations One of the bussiest networks of Europe 1300 trains each day to/from Utrecht Central 450 disruptions with major impact each year

4 Many parties involved Infrastructure Planning Logistics Personnel

5 Need for cooperation/partnership Computerstoring Utrecht legt treinen plat (bron: Rotterdams Dagblad) Iedereen is boos na de grote treinstoring Honderden wachtenden in Den Bosch door treinstoring (bron: Omroep Brabant) (bron: Haagsche Courant) Boze reacties op treinstoring teleurstellend (bron: Elsevier) Herstelplan biedt reiziger nog geen soelaas (bron: Trouw)

6 Need for cooperation/partnership Almost all operational parties involved were based/organized regionally: No country-wide approach Problems on boundaries Many escalations to higher management Focus on now No integration of processes

7 How does it work? Regional Central (each column) Co-location (= OCCR) OCCR X X X X X Y Y Y Y Y Z Z Z Z Z X X X X Stap 1 X X X X X Stap 2 Regional controlled processes Physically separated Central county-wide approach of process Cooperation between central and local/regional Country-wide control on one location Cooperation between processes From Via To

8 How does it work? Cooperation for Dutch Rail infrastructure Critical functions on one location 24/7 operational, 365 days a year 69 ( 100) desks

9 OCCR partnership model OCCR Countrywide Coördinator Rail EXTERNAL Controller Controller Controller Controller Controller Controller Controller Incident control AM + stoco s BNS CSD NedTrain MBN NSR + MRC LVL Carriers Supervisors Accident control + prevent Maintenance infra Maintenance ICT Rolling stock maintenance + failures Regional On-board personnel Control centres On-board personnel REGIONAL Algemene presentatie OCCR 9

10 One location OCCR COMMON/SHARED VIEW of SITUATION Shared Situation Awareness MUTUAL UNDERSTANDING Team Awareness OPTIMIZING PROCES

11 Partnership is the trend Traffic Control (VL) LVL Orderintake NSR LBC (+ MRC) Incidentcontrol Travel information Backoffice NedTrain MBN (LBM) Assetmgt. OBI (SMC) Stoco s On-site Arriva Syntus NS HiSpeed Connexxion Veolia BNS CSD KeyRail Infraspeed Freight Carriers (DB Schenker, ACTS, CapTrain, ERS) 11

12 Benefits Complete and up-to-date information of country-wide operational situation Less incidents and major disruptions faster recovery after incidents/disruptions Better capacity control Less delays Improvement of rail in general

13 Optimizing Country wide dispatch system (LVL) Country wide Coördinator Rail (LCR) NSR Customermonitor Incidentcontroller(s) located at OCCR Country wide coordination travel information (InfoPlus) Controller incident and Controller Travel information Weather forecast

14 Technology Voice-over-IP Video-conference New operational desks, chairs and video screens Deskconcept (1 keyboard/mouse per desk, no PC s on desk) Videowall Algemene presentatie OCCR

15 Environment Acoustics Measurements against telephonecalls (privacy) and sound in general Ceiling, carpets, panels between desks Light Dynamic controlled for OCCR area Individual dimming by use of LED-lights

16 Old location

17 New facilities Climate 100% redundant airco 5.000m 3 ventilationair (50m 3 /h per person) No air through floor (no draft) Safety Controlled access, visitors, glass General facilities, such as: Kitchen, pantries, lockers, smoke-area, showers and bedrooms, firstaid area, incidentcontrol- and pressroom, CO2 friendly roof, parking, network, UPS, power, videowall

18 Future developments 2011 Take-over of controlcentres (signalling floor) Take-over of local computerrooms 2012 OBI (SMC) to OCCR operational

chain, a Rotterdam experience

Integration of rail in the supply chain, a Rotterdam experience Guus de Mol, Manager Development & Logistic Solutions Kivi Niria, May 27 th 2011 Overview Keyrail and the Betuweroute Developments volume