SAP Business One Innovation summit - Barcelona

Transcription

1 B1H & Virtualization Duncan Speidel May 26-28, 2015 Public SAP Business One Innovation summit - Barcelona 1

2 Agenda HANA deployment Options SAP Business One Cloud Control Center 2

3 SAP Business One powered by HANA Deployment Options q SAP Business One HANA certified server single instance, on premise, no VM q SAP Business One HANA certified server running multiple non-production VMs q SAP Business One HANA certified server running a single instance production VM q 'controlled availability' the scenario of multiple HANA virtual machines running on a single SAP HANA certified server for production use q SAP Business One HANA running on Amazon Web Services q SAP Business One Cloud Control Center 3

4 SAP Business One HANA certified server single instance, on premise, no VM Hardware: q SAP HANA certified 2 and 4 socket Intel E7 EX or 2 socket of Intel E5 EP processor based configurations in single-node Software: q SLES 11 SP3 q HANA SP7, or later q B1H 9.0 PL 11, or later 4

5 The Big Picture Why to Care About SAP HANA Virtualized The option to virtualized helps customers to lower TCO, simplify their IT operation decreased the time-to-value for solution development and increased their agility According to Gartner, the majority of server OS workloads are virtualized (with an average of 74.9% as of mid-2013), with VMware being the leading platform in enterprise x86 server virtualization (approx. market share of 79.3%). Source: Gartner Survey Analysis: x86 Server Virtualization, Worldwide, 2013 (G ) Source: Gartner Magic Quadrant for x86 Server Virtualization Infrastructure, July 2014 (G ) 5

6 The Big Picture What virtualization can do For customers already standardizing on VMware virtualization technology, running SAP HANA virtualized offers additional options for planning and managing their systems landscapes Ease of HW replacement / Avoidance of re-certification of OS & SAP installations Zero downtime preventive maintenance Running multiple workloads on the same host appliance (system consolidation) Low-cost HA capabilities in Dev & Test environments Fast Provisioning and Decommissioning of entire VM, including SAP HANA database Snapshots and sharing of VM possible Separation of IT Ownership (HW and SW layer) 6

7 SAP HANA Virtualized General Conditions and Constraints The following are general conditions and constraints for running SAP HANA virtualized: Limited to scale-up scenario only (scale-out / multi-node database installations are not supported). Limited to 2 and 4 socket certified SAP HANA appliance hardware (large 8 socket appliances are not supported) CPU & memory overprovisioning must not be used. SAP HANA installation was either done by an SAP Business One HANA consultant on SAP HANA certified hardware and successfully verified with the SAP HANA hardware configuration check tool (SAP HANA Tailored Datacenter Integration option), or system had been delivered pre-configured as certified SAP HANA appliance, with hypervisor installed by SAP HANA hardware partner. See SAP Note SAP HANA Support for Virtualized Environments 7

8 SAP HANA Virtualized Comparison SAP HANA virtualized vs. native, based on VMware vsphere 5.5 During performance analysis the degradation compared to bare metal. majority of tests stayed within 12% performance However, there are around 100 low-level performance tests in the test suite exercising various HANA kernel components that exhibit a performance degradation of more than 12%. This indicates that there are particular scenarios which might not be suited for HANA on VMware. Only 12% difference between native HANA and virtual HANA on SAP certified benchmark 8

9 SAP HANA Virtualized Sizing Guidelines Each SAP HANA instance / virtual machine needs to be sized according to the existing SAP HANA sizing guidelines for SAP Business One, powered by SAP HANA and recommendations of hypervisor vendor. General conditions & constraints: CPU & memory overprovisioning must not be used Data throughput and latency KPIs have to be met for each virtual machine Same core-to-memory ratio applies as for bare-metal HANA on VMware Sizing Process: An initial system sizing is completed using the SAP Business One sizing guide from the PartnerEdge Portal. Once the initial sizing numbers for memory have been determined, they can be used to define the size of a virtualized SAP HANA virtual machine and the size of the vsphere host. Therefore, follow the sizing guidelines provided in the SAP HANA Best Practices Guide for corresponding hypervisor. 9

10 SAP HANA Virtualized Proof points, based on VMware vsphere , ,980 VMWARE ESX 5.5 Only 12% difference between native HANA and virtual HANA on SAP certified benchmark 10

11 SAP Business One HANA certified server running multiple non-production VMs Certified SAP HANA server running VM Hardware: q SAP HANA certified 2 and 4 socket Intel E7 EX or 2 socket of Intel E5 EP processor based configurations in single-node HANA + B1 VM1 HANA + B1 VM2 HANA + B1 VM n Software: q SLES 11 SP3 q HANA SP7, or later q B1H 9.0 PL 11, or later q vsphere 5.1, or later 11

12 SAP Business One HANA certified server running a single instance production VM Certified SAP HANA server running VM Production HANA + B1 VM Non- HANA VM Hardware: q SAP HANA certified 2 and 4 socket Intel E7 EX or 2 socket of Intel E5 EP processor based configurations in single-node Software: q q q q SLES 11 SP3 HANA SP7, or later B1H 9.0 PL 11, or later vsphere 5.5, or later 12

13 Multiple SAP HANA virtual machines running on a single SAP HANA certified server for production use Certified SAP HANA server running VM Production HANA + B1 VM1 Production HANA + B1 VM Production HANA + B1 VM2 Production HANA + B1 VM n This is only available via request with approval from SAP Hardware: q SAP HANA certified 2 and 4 socket Intel E7 EX or 2 socket of Intel E5 EP processor based configurations in single-node Software: q q q SLES 11 SP3 HANA SP7, or later B1H 9.0 PL 11, or later q vsphere VM per socket maximum memory is 1 TB for the certified server 13

14 SAP HANA Virtualized Application Process for Controlled Availability Customers interested in running multiple SAP HANA VMs on VMware vsphere 5.5 in production can apply for Controlled Availability of SAP HANA production support by sending an to: This should contain High-level scenario description and timeline (e.g. planned Go-live date) Expected database size (compressed HANA DB size, number of users) Hardware spec (HW vendor, server t-shirt size), Planned HA/DR setup (if applicable), Contact details(incl. SAP account number) for further communication All information given will be kept confidential and is only being used during the selection process. Once accepted, customer will get access to restricted SAP Note, officially stating SAP HANA support for the presented scenario. 14

15 SAP HANA Support B1 running on VMWare Summary Capability Supported in Production Supported in Test/Dev HANA Scale up to 1TB of Memory Yes Yes vcloud Suite Version 5.5 and above 5.1 and above SAP HANA Version SP 07 and above SP 05 and above vsphere vmotion Yes Yes Server Hardware Certified Appliances (BOM), except the Entry-Level Storage Certified Appliances or TDI* Certified Appliances or TDI* Scale Out Configuration No No CPU Sockets per server Up to 4 (Intel E7 Westmere EX or Intel E7 v2 Ivy Bridge EX processor) * TDI for SAP Business One version for SAP HANA, normally not supported, to be discussed case-by-case 15

16 Summary: SAP phana vs. vhana Capability Physical SAP HANA Virtual SAP HANA HANA Scale Up B1H Memory <= 1TB RAM (4 Sockets) < 1 TB RAM Appliance Model Yes Depending on HW vendor Server Hardware Certified Appliances (BOM), except the Entry-Level Storage Certified Appliances or TDI* Certified Appliances or TDI* Scale Out Configuration No No CPU Sockets per server Up to 4 Up to 4 Flexible HANA sizing's No, T-Shirt sizing's Yes Live Migration No Yes * TDI for SAP Business One version for SAP HANA, normally not supported, to be discussed case-by-case 16

17 Mission Critical: Zero Downtime Migrations VMware vmotion - Move running virtual machines across ESXi Server Live Migrate SAP HANA Databases - Zero downtime maintenance - Migrate live databases - Little impact to users Critical For In-Memory Databases - Preserves the entire state of memory - Avoid a database loses temp tables, computations - VMware vmotion All or Nothing - Like an atomic transaction; completes or does not complete - Does not leave VM in phantom state Live SAP HANA Database Migrations SAP HANA Memory Pool vmotion SAP HANA In-Memory State Pool (Free) Temporary Computations Column Tables Row Tables System Tables Code & Stack Used Memory 17

18 SAP Business One powered by HANA running on Amazon Web Services HANA + B1 VM1 HANA + B1 VM2 HANA + B1 VM n Software: q SLES 11 SP3, provided by AWS q HANA SP7, or later q B1H 9.0 PL 11, or later Production HANA + B1 VM 18

19 SAP Business One Cloud The SAP Business One Cloud offering includes: 1) Subscription-based licensing covering software, service and support SAP Business One ondemand (Cloud) agreement has to be signed. Please contact your Channel Manager for further details 2) Tools to operate professionally the SAP Business One cloud landscape The Cloud Control Center for SAP Business One is a web application to monitor the whole SAP Business One Cloud landscape for your customers or subsidiaries 19

20 ERP/CRM Forecast for SMEs (Cloud and On Premise) Worldwide and Regions Million USD Million USD Worldwide q Worldwide ERP/CRM Cloud spend will exceed on premise spend in Cloud On-Premise Regions NA EMEA Rest of World q q q q However, emerging markets such as Brazil, China and India show increasingly high growth rates for Cloud adoption Gartner predicts by 2020, 85% of SMEs might consume most of the IT capabilities from cloud services Early SME penetration will tend to focus on specific vertical markets e.g. retail, wholesale, healthcare, finance Worldwide multinational companies are increasingly using the cloud to get subsidiaries up and running more quickly Sources: Market Forecast = 2013 CMI Market Model, segment guidance = IDC and Gartner, missing guidance for ERP/CRM adoption for SME vesus LE, IDC Global Survey of Cloud Services Users. Sep. 2013, Oxford Economics Study - SME_Equipped_to_Compete, 2013, 20

21 Technology Consumption Preferences are Shifting SMEs can see tangible benefits from ERP in the cloud Overall, the Cloud appeals to SMEs: 1. Start fresh not bound to old solutions 2. Lower upfront costs than on-premise 3. Set their businesses up for growth and the future 4. Compete effectively with global, larger peers Cloud Based ERP Further Enables SME Success Agility and Efficiency Impact Profitability Companies using Cloud ERP are more agile, enabled by the ability to access real time data and collaborate on solutions across the organization. Shifting Deployment Preferences SMEs see the cloud as a way to get started with lower upfront costs than on-premise and believe that a cloud deployment will result in lower TCO. Source: Mint Jutras & Aberdeen Research 21

22 SAP Business One Cloud The same, done differently CHOICE Subscription licensing* Traditional licensing MCaaS/OEM licensing Full SaaS Cloud or On Premise OPPORTUNITY New routes to market New revenue stream New ways of doing business Platform for tomorrow BUSINESS AS USUAL, FOR THE NEXT GENERATION * Not available in all regions 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 22

23 SAP Business One Cloud SAP Business One Cloud is a cloud-based, integrated business management solution designed specifically for small businesses or subsidiaries of large enterprises, offered exclusively through partners. Benefits Complete Simple SAP Business One is an end-to-end solution offering financials, customer relationship management, inventory management functionality and more (all essential business functions come from SAP or partners) Easy to set up, use, and customize Scalable As business needs change, leverage pre-integrated partner solutions Affordable Competitively priced, get started with just a few users 23

24 SAP Business One Cloud solution Scope Key benefits SAP Business One Cloud technology that allows customers to share hardware and software Management of multiple customers in one landscape Cloud consumption of SAP Business One at a competitive price Sold and operated exclusively by SAP partners Web application Cloud Control Center used by cloud operators (including private clouds) for managing service units, tenants, upgrades, software components, and more Additional, easy, and affordable consumption for customers Able to scale solution according to business needs Solution operated by certified partners who understand the local business and the small-business segment or industry Easy to operate via compelling lifecycle management tools at reduced TCO for partners Solution today 24

25 It s all about velocity and cost efficiency Market Create clear, simple messaging Target business needs before technology Focus on the key customer issues that are addressed by the offering Build a cost efficient sales team Only sell to the prospects right for the offering Create a sales cycle ready for volume, think remote sales Prove the offering through demonstrations Sell Implement On-board customers quickly Implement smart using a heavily standardized approach Build self-service materials Get to go-live fast Customer satisfaction is key 25

26 Comparison of On-Premise and Hosted Installations In an on-premise installation, all resources are dedicated to a single customer. In a hosted installation, multiple customers can share the same hardware and software resources. We need to ensure that customers are separated from each other and cannot access each other s data. On-Premise Installation Customer Cloud Installation Customer A Customer B Customer Workstation SAP Business One client User Access Portal Desktop Presentation Server Data Center Database Server SAP Business One client Citrix XenApp MS SQL Database Server Instance Company DB Database Server MS SQL Database Server Instance Integration Server Integration Framework (B1i) Integration Framework (B1i) Remote Support Platform (RSP) License Server Company DB for customer SBO A Common Company DB for customer B Company DB for customer... Central Components Remote Support Platform License Server, Mailer B1_SHR 26

27 Mobile Users SAP Business One Users Reseller Operators Cloud Operators User Access Portal Customer Management Service Unit Service Unit Tenant Tenant Tenant Tenant Customer Landscape Management Dedicated to a Single Service Unit Cloud Control Center SLD Client Database Instance Shared between Multiple Service Units Infrastructure Components Company Databases Common Database Presentation Servers Integration Mailer* Extensions* Component* Storage License Server Remote Support Platform* System Landscape Directory Servers Domain Controller SAN * Optional Components 2014 SAP SE or an SAP affiliate company. All rights reserved. 27

28 B1 Cloud 1.1 On HANA Landscape Mobile Users SAP Business One Users Reseller Operators Cloud Operators User Access Portal Customer Management Service Unit Service Unit Tenant Tenant Tenant Tenant Customer Landscape Management Dedicated to a Single Service Unit Cloud Control Center SLD Client Database Instance Shared between Multiple Service Units Infrastructure Components B1AH Company Databases HANA DB SUSE Common Database Presentation Integration Mailer* Extensions* Servers Component* SUS Windows 2008 R2 E Storage Windows 2008 R2 License Server SUSE System Landscape Directory HANA DB SUSE Servers Domain Controller Windows 2008 R2 SAN * Optional Components 2014 SAP SE or an SAP affiliate company. All rights reserved. 28

29 2014 SAP SE or an SAP affiliate company. All rights reserved. 29

30 Introducing Customers and Tenants A customer can run SAP Business One Cloud either: With a trial license for SAP Business One Cloud Or with a subscription license purchased for SAP Business One Cloud Or with a perpetual license purchased for SAP Business One* Each customer can have multiple tenants: No SAP limit on the number of tenants Equivalent to an on-premise SAP Business One company database Tenants could be used for Production Different legal entities Test Development Customer Customer Customer Tenant Tenant Tenant Tenant Tenant Tenant Tenant Tenant Tenant Tenant Tenant Tenant *e.g. in the case of subsidiaries of large enterprises that wish to use the SAP Business One Cloud Landscape 30

31 Introducing the Cloud Control Center Web Application for managing SAP Business One cloud (Service units, tenants, upgrades, software components) Tenant and User Management functionality for ease Lifecycle Management Many management tasks wizard driven 31

32 SAP Business One Cloud Tailor Your Cloud to Your business network Private Cloud Mo;va;on Orchestrate your Business Network Tap into cloud based business models End- to- End License- Sell- Implement Full process design flexibility Value Own the Value Chain Customer/Partner Loyalty Commercialize the Private Cloud Banking Telecom Retail Accounting System Integrator LE- Subsidiary CP Distribution Capabili;es available in a mul;- tenant deployment 41 Localizations 27 Languages in 150+ countries > 800,000 Users > 500 Add-Ons Ø > 2,100 Subsidiaries Legal Compliance Geographical coverage SME Proven Industries LE proven 32

33 Other Aspects to consider when selling SAP Business One Cloud Being successful with SAP Business One Cloud is not just about product: The right GTM strategy Marketing, Sales and Support Developing clearly defined target markets and creating repeatable business Developing a pricing model that is simple for customers to understand and covers: Add-ons Implementation Support Upgrades (i.e. think about wrapping them into the price) Developing the right lifecycle model for your solution Demonstrating the tangible benefits of your Cloud solution Putting all of the above into a cohesive value proposition 33

34 Infrastructure Owner Questions about: q SAP HANA Infrastructure q Business One Cloud q Cloud Control Center q Landscape design q User access Portal q TCO q Landscape Sizing q High Availability Wayne Zhang [email protected] q SAP Business One requirements 34

35 Documentation SAP Notes: SAP Business One, version for SAP HANA on VMware vsphere in production (controlled availability) Single SAP HANA VM on VMware vsphere in production SAP Business One, version for SAP HANA on public Infrastructure-as-a-Service (IaaS) platforms SAP HANA Support for Virtualized Environments Hardware Configuration Guide and Software Installation Guide for SUSE Linux Enterprise Server with SAP HANA and SAP Business One SCN SAP HANA virtualized Overview ( SAP HANA Guidelines for running virtualized ( SAP Business One, version for SAP HANA now productively available in Amazon Web Services ( Upgrading SAP B1 Cloud SAP.com 35

36 Thank you Contact information: Duncan 2015 SAP SE or an SAP affiliate company. All rights reserved.

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40 Thank you Contact information: F name MI. L name Title Address Phone number 2015 SAP SE or an SAP affiliate company. All rights reserved.

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