Making SAP s User Experience Strategy Reality Nis Boy Naeve, Andreas Hauser SAP SE SESSION CODE: UX204

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2 Making SAP s User Experience Strategy Reality Nis Boy Naeve, Andreas Hauser SAP SE SESSION CODE: UX204

3 Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent SAP SE or an SAP affiliate company. All rights reserved. Public 3

4 LEARNING POINTS Overview and update of SAP UX strategy Potential options and decision criteria Approaches and successful customer examples

5 RETURN ON INVESTMENT See slide 10:

6 BEST PRACTICES See slides 28, 39, 41:

7 KEY LEARNINGS There is a shift from features to experience All application & UI technologies converge to SAP Fiori UX Create your own UX strategy SAP supports your UX transition

11 Unified UX Direction for all SAP Software All applications & UI technologies to converge to the SAP Fiori UX SAP Fiori User Experience Applications Analytics SAP HANA Platform 2015 SAP SE. All rights reserved. This is the current state of planning and may be changed by SAP at any time. 11

12 What is SAP Fiori User Experience? SAP Fiori Concept / / Role-based Responsive Simple Coherent Delightful SAP Fiori Design SAP UI Technologies User Interface Business Logic Other Technologies* *: SAP s prefered way to build SAP Fiori apps is using SAPUI SAP SE or an SAP affiliate company. All rights reserved. Public 12

13 Usage/reach The SAP User Experience Strategy Evolution New Applications Existing Applications SAP Fiori UX NEW RENEW UX Design Services ENABLE This is the current state of planning and may be changed by SAP at any time SAP SE or an SAP affiliate company. All rights reserved. Public 13

19 SAP Fiori App Portfolio (SAP Business Suite) Manager Principal Fiori Apps My Spend Approve Requests Approve Leave Requests Approve Timesheets Approve Travel Requests Approve Travel Expenses Approve Shopping Carts Approve Purchase Orders Approve Requisitions Approve Purchase Sales Contracts Rep Check Price and Availability Track Sales Orders Track Shipments Track Invoices Create Sales Orders Employee Change Sales Orders My Leave Requests My Timesheet My Travel Requests My Shopping Cart Track Shopping Cart My Paystub My Benefits Purchasing Agent Track Purchase Orders Order from Requisitions 25 Line of Business Apps 450+ Finance Human Resources R&D, Engineering Sales & Marketing Supply Chain Asset Management Procurement Manufacturing Cross LoB Industries 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 19 IT Continuously releasing further Fiori Apps for LoB SAP Fiori Apps Reference Library SAP Fiori Demo Cloud Edition

20 New Offerings on SAP HANA Cloud Platform Geared to realize cloud-based SAP Fiori application scenarios EXPERIENCE SAP FIORI APPS SAP Fiori, demo cloud edition Get free access to running SAP Fiori demo apps and information SAP Fiori, trial cloud edition (planned) Connect SAP Fiori demo apps to your own backend system Adapt SAP Fiori demo apps to your needs SAP Fiori, cloud edition Use SAP Fiori apps productively from the cloud (planned) This is the current state of planning and may be changed by SAP at any time SAP SE or an SAP affiliate company. All rights reserved. Public 20

21 S/4HANA Key enabler to run digital transformation for key enterprises SAP FIORI AS THE USER EXPERIENCE PARADIGM CROSS-APPLICATION USER EXPERIENCE WEB-BASED, ALL DEVICES ROLE-BASED DECISIVE SAP FIORI SAP HANA AS THE UNDERLYING PLATFORM OLAP & OLTP MERGE IN-MEMORY COMPRESSION INCREASE IN SPEED SAP HANA REAL-TIME & SIMPLIFIED SIMPLIFICATION OF APPLICATIONS AND UNDERLYING DATA MODEL NO AGGREGATES & NO INDICES HIGHER FLEXIBILITY & THROUGHPUT DATA FOOTPRINT REDUCTION This is the current state of planning and may be changed by SAP at any time SAP SE or an SAP affiliate company. All rights reserved. Public 21

22 RENEW: Desktop scenarios Simplify UIs for key roles User Entry Point Applications & Content WebDynpro ABAP / Floorplan Manager Side Panels for SAP GUI SAP NetWeaver Business Client, SAP Enterprise Portal, SAP Fiori launchpad* SAPUI5 *: This is the current state of planning and may be changed by SAP at any time SAP SE or an SAP affiliate company. All rights reserved. Public 22

24 ENABLE: Adapt/Develop SAP Fiori Apps SAP Web IDE for SAP Fiori / SAPUI5 SAP Delivered Fiori App Customer Extended App New Field Hide Area Add Function 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 24

25 ENABLE: Simplify SAP GUI Screens SAP Screen Personas* Do-it-Yourself to your specific needs SAP Screen Personas *: available for SAP GUI, planned for Web Dynpro ABAP/ Floorplan Manager 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 25

28 What to implement? Your User & Business Needs SAP Portfolio SAP Fiori apps Web applications Mobile apps Analytics SAP GUI transactions SAP UI Tools SAP Web IDE SAP Screen Personas Applications Out of the box Adjusted DIY Access Point UI Clients SAP Fiori launchpad NWBC SAP GUI SAP Portal UI theme designer side panels SAP UI Technologies SAPUI5 Web Dynpro ABAP/FPM Dynpro This is the current state of planning and may be changed by SAP at any time SAP SE or an SAP affiliate company. All rights reserved. Public 28

29 UI theme designer SAP s Key UI Tools & Technologies UI Clients UI Tools UI Technologies SAP GUI 3 SAP Screen Personas SAP Fiori launchpad SAP Enterprise Portal SAP NetWeaver Business Client Flexible UI Designer Web Dynpro 1 ABAP/FPM 2 SAP Web IDE SAPUI5 SAP Mobile Platform Services DYNPRO GATEWAY 2015 SAP SE or an SAP affiliate company. All rights reserved. 1 : Harmonized in run & design time with WebClient UIF, 2 Floorplan Manager, 3 : for HTML & Windows Public 29

31 SAP UI Client Consolidation Mobile Clients SAP Portal Clients NW Business Client SAP Logon SAP Fiori launchpad User Interface Services Consumption Browsers Native Clients This is the current state of planning and may be changed by SAP at any time SAP SE or an SAP affiliate company. All rights reserved. Public 31

33 Observations from 300+ Customer Engagements IT organizations need design skills Several UX issues could be solved with existing SAP tools People (desirability) IT organizations need to better understand the needs of their end users End users perceive custom built screens as SAP standard screens Business (viability) ss (viability ) Technol Technology (feasibility) ogy (feasibility) 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 33

36 UX Maturity SAP User Experience Design Services Offering INNOVATE EMPOWER Want to explore the business value Discover of HANA & Design and design & develop an attractive solution Business Innovation Want to learn more about Design Thinking and development and Design and enable your organization? enablement Develop custom solution REALIZE ADVISE Want to implement SAP Fiori and SAP Screen Personas and Personas or optimize the User Experience of your existing SAP software? UX Adoption Kit for Fiori Want to understand the SAP UX Strategy and translate it into your business reality? UX advisory for business valueand technology Optimize existing solution Time powered by DESIGN THINKING 2015 SAP 2015 SE or SAP an SAP SE or affiliate an SAP company. affiliate All company. rights reserved. All rights reserved. Public 38

37 People + Process + Space = Innovation Culture

38 SAP s customers are enthusiastic about SAP UX Shell Doug Webster Video Unilever Willem Eelman Video Colgate-Palmolive Tom Greene Video 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 40

39 What can you do? Potential steps: 1. Understand your requirements (of your users, your business, ) What How Where are the needs of your users / organization? will your users / organization need it? will your users / organization need it? 2. Set your initial focus point 3. Work on a prototype 4. Test it / get it tested 5. Roll out SAP SE or an SAP affiliate company. All rights reserved. Public 41

40 Key Points To Take Home 1. There is a shift from features to experience 2. All application & UI technologies converge to SAP Fiori UX 3. Create your own UX strategy 4. SAP supports your UX transition 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 42

41 STAY INFORMED Follow us: Nis Boy Andreas Follow the ASUGNews team: Tom Chris Craig

42 THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: UX204 For ongoing education on this area of focus, visit

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