Viewing Application Status Online. BlueAccess Individual Application Status
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1 Viewing Application Status Online BlueAccess Individual Application Status
2 Checking Application Status Online In this session we will discuss: Signing up for BlueAccess. Logging on to the Individual Application Status Pages. Viewing application status. Viewing attachments. Contact information.
3 Sign up for BlueAccess Before Before using using BlueAccess, BlueAccess, you you must must complete complete the the registration registration process. process. First First log log on on to to and click click on on the the Register Register Now Now link. link.
4 BlueAccess Initial Registration Page Click Click on on Register Register as as a Broker Broker
5 BlueAccess Registration Step 1 Please Please enter enter your your Tax Tax ID ID and and Address. Address. The The tax tax id id can can either either be be the the agency s agency s tax tax id id or or the the broker s broker s SSN. SSN. The The address address needs needs to to be be an an address address you you can can readily readily access access for for authentication authentication purposes. purposes.
6 BlueAccess Registration Step 2 This This screen screen confirms confirms the the information information entered entered from from Step Step Continue Continue by by creating creating your your User User Name, Name, Password Password and and Security Security Question Question for for BlueAccess. BlueAccess. User User ID: ID: You You must must create create a user user ID. ID. It It must must be be characters characters long long and and may may only only contain contain letters, letters, numbers, numbers, and and the the underscore underscore ((_ )) character. character. Password: Password: You You must must choose choose a password password for for your your account. account. It It must must be be at at least least 6 characters characters long, long, contain contain only only letters letters and and numbers, numbers, and and must must contain contain at at least least 1 letter letter and and 1 number. number. The The password password is is case-sensitive, case-sensitive, so so please please note note your your use use of of upper upper case case and and lower lower case case characters. characters. Retype Retype password: password: You You must must retype retype your your password password for for verification. verification. When When complete complete please please click click the the Continue Continue Button Button at at the the bottom bottom of of the the form. form.
7 BlueAccess Registration Step 3 This This screen screen is is displayed displayed for for you you to to verify verify your your information. information. Your Your BlueAccess BlueAccessaccount is is created created and and the the next next step step is is for for you you to to authenticate authenticate your your account. account. You You will will receive receive an an to to activate activate your your new new account. account.
8 Authentication This This is is a sample sample of of the the you you will will receive. receive. Click Click on on the the link link to to activate activate your your BlueAccess BlueAccess Account. Account.
9 Broker Registration Confirmation The The link link within within the the navigates navigates to to this this screen. screen. Enter Enter your your License License Number Number on on your your Tennessee Tennessee Insurance Insurance License. License. If If the the tax tax id id you you used used is is for for an an agency, agency, any any license license number number associated associated with with a broker broker within within the the agency agency will will suffice. suffice. After After reading reading the the Usage Usage Agreement Agreement check check the the checkbox checkbox and and click click the the Activate Activate my my Account Account Button. Button.
10 BlueAccess Registration Complete Once Once Registration Registration is is complete complete you you will will see see this this screen. screen. You You are are now now able able to to log log into into BlueAccess. BlueAccess.
11 Log In to the Broker Secure Area With With the the User User ID ID and and Password Password you you just just created created you you can can log log in in to to the the Broker Broker Secure Secure Area Area from from our our Home Home Page Page
12 BCBST Broker Secure Area The The first first screen screen you you will will see see after after you you log log in in will will be be the the Broker Broker Secure Secure Area Area -- --Main Menu. Menu. To To check check application application status status click click on on the the more more button button under under Individual Individual Application Application Status. Status.
13 BCBST Individual Application Status- First Time Logging In You You should should receive receive a configuration configuration message. message. Angela Angela Lanier Lanier (Angela_Lanier@bcbst.com) to to configure configure your your user user ID. ID. Please Please include include your your Broker Broker # and and User User ID ID for for BlueAccess BlueAccess in in your your . .
14 Log In to the Broker Secure Area After After you you receive receive a confirmation confirmation that that your your user user ID ID has has been been configured, configured, log log back back in in to to BlueAccess BlueAccess from from our our home home page page
15 BCBST Broker Secure Area On On the the Main Main Menu, Menu, click click on on the the more more button button under under Individual Individual Application Application Status. Status.
16 BCBST Individual Application Status You You are are now now in in the the Individual Individual Application Application Status Status Portal. Portal. This This screen screen will will allow allow you you to to search search for for applications applications and and see see the the most most recent recent applications applications and and their their status. status.
17 View Attachments To To view view the the attachments attachments and and documents documents related related to to this this application application click click on on the the applicant s applicant s name name hyperlink. hyperlink.
18 Broker Contact Documents Click Click on on the the document document hyperlink hyperlink to to view view the the document. document.
19 Sample Face Page
20 Forgot Your Password? Forget Forget Your Your Password? Password? Reset Reset it it on on our our home home page. page. Click Click on on the the Forgot/Reset Forgot/Reset Password Password Link Link
21 Individual Product Map Questions? Questions? --For For additional additional information information please please contact contact the the coordinator coordinator for for your your region. region.
22 Technical Question? Angela Lanier Marketing Consultant Marketing Technology Individual Products Systems Administration BlueCross BlueShield of Tennessee One Cameron Hill Circle CH 2.5 Chattanooga, TN Toll Free: (888) Option 3 Direct: (423) Fax: (423) Angela_Lanier@BCBST.com
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