Australian Technology Recruitment Market Insights & Compensation Overview

Transcription

1 Australian Technology Recruitment Market Insights & Compensation Overview Pay rate

2 CONTENTS MARKET INSIGHTS & COMPENSATION OVERVIEW Market Insights Compensation Overview Executive Summary... 3 Demographics... 4 Sydney Summary About Greythorn Current Role/Employment... 6 Sydney Salary Tables Contacts/Disclaimer Market Conditions... 9 Banking & Finance Summary Job Seeking Behaviour Remuneration, Bonus & Benefits Corporate Social Responsibility International Relocation Banking & Finance Salary Tables... Government Summary... Government Salary Tables... Melbourne Summary... Melbourne Salary Tables... Brisbane Summary... Brisbane Salary Tables Canberra Summary Canberra Salary Tables

3 EXECUTIVE SUMMARY MARKET INSIGHTS & COMPENSATION OVERVIEW Richard FISCHER Managing Director I am delighted to provide you with the Greythorn Australia Technology Recruitment Market Insights and Compensation Overview for The research collates the opinions and views of almost 1800 Greythorn candidates and contractors who kindly responded to our yearly online survey. I am confident the trends and conclusions included in our report will be valuable to hiring organisations looking to navigate the job seeker markets more confidently, as well as candidates who want to be empowered with relevant data about their own field of specialisation. One thing is refreshingly clear after having polled the market for the last few years in a systematic way. The dynamism of the employment market remains unabated independently of the economic cycle. We certainly take into account the local and global macro economic outlook, as well as direct feedback from our clients and the professionals we have worked with. At the same time however, Greythorn are of the view that there is little benefit in echoing the doomsayers, which are rather abundant these days. Instead, Greythorn aspire to draw from the energy of organisations that understand they need the best talent to succeed commercially in a sustained manner. We also borrow from the desire of candidates to continue developing their careers, brushing aside a potentially adverse hiring climate. This is reflected in 90% of the survey sample declaring they are actively looking for work or that they would consider a change. Again, I cordially invite you to peruse our research. Please remember also that we have the tools to further break down the information in order to make it highly relevant for your particular profession or sector. In that sense, do not hesitate to contact us should you need more details. Richard Fischer Managing Director, Greythorn 3

4 DEMOGRAPHICS MARKET INSIGHTS Respondents Age Nearly 1800 professionals voiced their opinion about the job market in Australia. All survey responses, comments and insights have been consolidated for this Australian Technology Recruitment Market Insights and Compensation Overview These survey results are recognised throughout the Australian technology industry as an accurate representation of the industry and a market leading source of quality insights and opinions People 20 % 80 % 1 % 7 % % 1 % 25% The survey was carried out during the first Location quarter of 2013, and it was distributed in the form of an online questionnaire. QLD 10 % OTHER 5 % NSW 38 % VIC 40 % ACT 7 % 4

5 DEMOGRAPHICS (Continued) MARKET INSIGHTS Which of the following best describes your job title? What industry do you currently work in? Project-based recruitment will be a pillar of growth and activity. We received responses from a broad range of industries and job types. ICT Services & Software is clearly the most common with a third of responses falling into this industry. The top two job types are project based positions - Project Managers and Business Analysts. Project/Change Manager Business/ Systems Analyst Developer/ Analyst Programmer Consultant Other Systems/Database Administration IT Manager Testing & QA 6 % 6 % 5 % 8 % 8 % 12 % 14 % 15 % ICT Services & Software Financial & Insurance Services Other Government, Defence & Public Safety Telecommunication Services Computer Electronics & Communications Manufacturing Education & Training Health Care & Social Services Retail Trade (other than ICT) 5 % 4 % 4 % 4 % 12 % 10 % 8 % 15 % 32 % There is a larger proportion of contractors within this survey than previous years with a smaller proportion of fixed term contracts within the category. This may indicate a strengthening of the technology project landscape and recognition that in the foreseeable future, project-based recruitment will be one of the pillars of growth and activity for our industry. Data Warehousing/ BI Specialist Helpdesk/Desktop Support Architect IT Sales & Marketing Team Leader Engineer IT Director/CIO 4 % 4 % 4 % 3 % 3 % 3 % 2 % Electricity/Gas, Water/Waste (Utilities) Mining How are you currently employed? Fixed Term Contract Temporary Contract 8 % 15 % 24 % 3 % 3 % Independent Contractor Telecoms Network Engineer 2 % ERP/CRM 1 % 53 % Permanent 5

6 CURRENT ROLE/EMPLOYMENT MARKET INSIGHTS How long have you been in your current role? How satisfied are you in your current role? More than 3/4 of the respondents are happy to recommend their employer to a friend or colleague. < 1 year 43 % 1-2 years 33 % 40 % 14 % Very satisfied Fairly satisfied Interestingly, 43% of respondents have been in their current role for less than 12 months. This shows clear signs of candidate movement within the industry. Historically, tenure has been higher. ¾ of respondents would recommend their employer to a friend or colleague. This provides a great opportunity for companies to promote internal positions via referrals. Companies also need to further understand as to why 25% of their staff would not recommend them, and what additional incentives can be introduced to reduce this number. 3-5 years 18 % 6-10 years 5 % >10 years 1 % Would you recommend your current employer to a friend/colleague? Yes 76 % 27 % 13 % 6 % Neutral Fairly unsatisfied Very unsatisfied No 24 % 6

7 CURRENT ROLE/EMPLOYMENT (Continued) MARKET INSIGHTS How would you rate your current job security? When did you last participate in formal training relating to your current role? Job insecurity has ranked this year at historical levels with 33% of respondents feeling insecure or very insecure in their current role. This was particularly evident within the contractor workforce, the biggest threat being the fear of having their contract terminated at short notice. Candidates within the Government sector were particularly insecure, perhaps due to the upcoming election and budget cuts within the public sector. Only 40% of respondents have received training in the last 12 months and 24% have never received training. This is a surprise in an industry that changes as fast as technology and will be a contributor to the high staff turnover many companies experience. Very secure Secure Insecure Very insecure 6 % 11 % 27 % 56 % 16 % 18 % 18 % 0-3 Mths 12 % 4-6 Mths 5 % 7 % 7-9 Mths Mths 1-2 Yrs 2-5 Yrs 24 % Never One third of respondents now work as part of a virtual team. Enabled by flexible task management approaches and remote working technologies, this proportion is forecast to continue growing, contributing perhaps towards a more balanced work/home life. How would you rate your company s on-boarding and induction process? Adequate 42 % Do you work as part of a virtual team? 23 % Inadequate 20 % Comprehensive Yes No 15 % Non-existent 34 % 66 % 7

8 CURRENT ROLE/EMPLOYMENT (Continued) MARKET INSIGHTS Communicating your hiring plans will increase attraction and retention of staff. Do you bring your own computer to the office for work purposes? How do you expect the size of your team to change in the next 12 months? Increase Looking to the short to medium term, 29% of respondents expected their teams to grow in This is a contrast to the general lack of perceived job security. If you are one of the organisations expecting to grow, now is the time to communicate the growth plans internally and externally to attract and retain staff. Yes 12 % 29% Remain the same 12% of all respondents bring their own computers to work with almost 20% of those being contractors. Contractors feel more comfortable and confident on client sites having their own devices to hand. There is, however, still a way to go for bring your own device to be the norm. We found these statistics surprising in view of all the noise about BYOD. No 88 % 48% Decrease 23% 8

9 MARKET CONDITIONS MARKET INSIGHTS How are you feeling about the future of the economy over the next 12 months? Optimism about the employment market is palpable on the candidate side. Extremely optimistic Optimistic Indifferent Pessimistic 2 % 41 % 26 % 27 % Technology professionals in Australia, are in their majority, optimistic about the future of the economy; however, they believe there are fewer jobs available within the technology industry compared to Their optimism also showed, as they expected better and more opportunities in Factored in these views would be that we seem to be leaving the GFC behind and the federal elections taking place later in the year. The change in the employment market was particularly evident within the Government sector with 50% of Government respondents believing there are less opportunities available. Extremely pessimistic 4 % How would you rate the current technology employment market compared to 12 months ago? More jobs available now About the same level % 38 % 17 % 43 % What do you think will happen in the next 12 months? More jobs available now About the same level 28 % 39 % Less jobs available now 46 % 40 % Less jobs available now 33 % 9

10 MARKET CONDITIONS (Continued) MARKET INSIGHTS Having polled candidates for a number of years now, we can say outsourcing continues to be a threat to the technology industry. Over 25% of respondents have lost a role due to outsourcing and 20% are worried their role may be outsourced in the future. This threat is apparent across all industry specialisations. Knowledge and expertise wise, Cloud Computing has been identified as the skill set that will be most valuable for the next 12 months, followed closely by Mobility Solutions, Business Intelligence and Information Systems Analysts. Have you lost a job due to outsourcing? Yes 27 % No 73 % Do you fear your current job may be outsourced? Yes 20 % No 80 % What do you believe will be the most valuable skill sets in technology in the next months? Do you believe that there are currently enough technology graduates in Australia to satisfy industry needs? Cloud Computing 51 1 % Mobility Solutions Business Intelligence Information Systems Security Business Analysis 26 % 30 % 34 % 37 % 36 % 64 % Yes No 10

11 MARKET CONDITIONS (Continued) MARKET INSIGHTS In the past 3 years, have you ever self funded study to progress your work skills and/or career? Do you feel pressure to increase your non-it skills in order to advance your career? Technology professionals with non-it skills such as business acumen and commerce skills will be at an advantage. No 38 % $ Yes 62 % No 44 % Yes 56 % In relation to education and training, 62% of the surveyed candidates have self-funded study to progress their career. This positively promotes self-development and reiterates the importance of formal studies to career progression. If employers are unable to assist with further study, candidates are motivated enough to do this themselves. Contractors, in particular, are keen to keep their skills up-to-date. IT remains a technically based industry with only 56% of candidates feeling the need to increase their non-it skills to advance their career. Hiring Managers feedback is quite different and those IT professionals who develop skills like business acumen and negotiation will put themselves at an advantage in this competitive labour market. The old adage of it s who you know still rings true in the technology market with 80% of respondents believing that having a good network of contacts is fundamental to success in this industry. What do you think employers value more during the hiring process? Experience 84 % Qualifications 16 % In the technology industry, do you feel it is often a case of who you know and not what you know? Yes 80 % No 20 % 11

12 JOB SEEKING BEHAVIOUR MARKET INSIGHTS Which of the following best describes your current job seeking behaviour? Have you ever lost interest in a role because the recruitment process was taking too long? Don t let (your recruitment) process get in the way of hiring great talent. Not interested in changing jobs Not actively looking but keeping an eye on the market 50% 7% 43% Actively looking No 31% 46% Yes, two or more times 43% of respondents are actively looking for work, an increase from 32% in This is a huge proportion and presents both positive attraction opportunities and retention issues. Only 7% of respondents are in no way interested in changing roles. This number would probably be quite shocking for employers: Greythorn s Hiring Intentions survey revealed employers believe only 11-25% of their staff would consider changing roles. What is THE MOST important attribute you look for in a Manager? Yes, once 23% Don t let process get in the way is the key message to employers. 69% of respondents have lost interest in a role because the recruitment process took too long. Companies are at risk of losing quality candidates to a competitor, perhaps due to hesitation or red tape. Speed to hire is one of the cheapest competitive advantages in the recruitment market. Top of the list for desired management skills include creating a positive and enjoyable working environment, setting clear expectations, easy to deal with (approachable) and being fair/honest. Note, however, workers leave jobs because of lack of challenge which suggests challenge needs to be technically based. Creates a positive & enjoyable working environment Sets clear expectations Easy to deal with/approachable Fairness & honesty Doesn t micro manage Technical knowledge or specialist expertise Good communication skills Regularly recognises my contribution Challenges me 5 % 5 % 3 % 3 % Accessible/available 2 % 9 % 14 % 14 % 13 % 32 % 12

13 JOB SEEKING BEHAVIOUR (Continued) MARKET INSIGHTS Please identify the primary reason you left your last position: Suitable induction programs that clearly spell-out career paths will assist with talent retention. Permanent/Fixed Term Contract Career development Redundancy New challenge/ more interesting work 12 % 11 % 16 % Contract/Independent Contractors End of contract New challenge/ more interesting work Redundancy 6 % 9 % 48 % Higher salary Immigration (moved to Australia) 6 % 8 % Higher salary Career development 6 % 5 % Career development continues to remain the top driver for permanent technology candidates changing jobs. Candidates are extremely keen to develop their skills and are now even taking matters into their own hands by self-funding their studies. Better work/life balance Poor management/relationship with manager Job security Better location/easier commute Relocation (within Australia) 5 % 5 % 4 % 3 % 2 % Poor management/relationship with manager Better work/life balance Immigration (moved to Australia) Travelling Job security 5 % 4 % 3 % 3 % 2 % The number of redundancies and contracts Other 28 % Relocation (within Australia) 2 % being cut short has significantly increased since New challenges and higher salary are also key drivers. Other 7 % As career development is one of the most common reasons technology professionals leave jobs, companies may improve their retention strategies by having structured induction programs and career matrixes. This will identify progress paths for each professional and enable career based training programs. 13

14 REMUNERATION, BONUS & BENEFITS MARKET INSIGHTS Has your overall remuneration increased in the last 5 years? Which of the following benefits are included in your current package? Training is significantly more valuable than flexible benefits and holidays for technology professionals right now. Training is the most valued benefit to technology candidates. Last year s most valued benefit was flexible working conditions. Candidates understand the importance of keeping their skills up-to-date, as noted on previous pages. Employers who are offering training as part of their employment value proposition should be promoting this at the beginning of the recruitment process as they are more likely to attract top talent. Yes, I am satisfied with the progression 54 % No, this is to be expected due to the current economy No, I am feeling undervalued by my employer Flexible working (homeworking/flexitime) Annual bonus scheme Mobile phone Salary sacrifice Over 20 days holiday 23 % 23 % Training Top 5 most important benefits: Training Free company parking Insurance (death in service/life insurance) Share incentive/option scheme Flexible benefits (choosing from a range of options) Healthcare Extended maternity/paternity leave Paid study leave Car or car allowance 38 % 36 % 32 % 30 % 25 % 24 % 20 % 15 % 11 % 9 % 9 % 8 % 8 % 7 % Flexible working Travel allowance 7 % Annual bonus scheme Gym membership 7 % >20 days holiday Flexible benefits 14

15 REMUNERATION, BONUS & BENEFITS (Continued) MARKET INSIGHTS Were you satisfied with your latest bonus from your employer? Over the next 12 months, what do you anticipate will happen with contract rates within your specific skill set? Job security is losing importance to financial benefits. The top reasons professionals choose to contract is because of the variety of work/ projects and better financial rewards. They may be swayed into a permanent opportunity if offered job security and better career prospects. We have also come across a number of permanent staff leaving their roles for contract positions due to the higher financial rewards. 34% of respondents feel that contract rates will increase in the next 12 months. Unfortunately contractor rates have decreased over the past few years and are generally at their lowest rate since Being a specialist and having up-to-date technical or project skills will assist increasing your rewards. Yes Not entitled No $ $ 26 % 26 % $ 48 % What would be the main reason you would consider a permanent job? Career prospects Increased job security Better benefits Not considering 33 % 31 % 25 % 11 % Moderate increase 32 % Moderate decrease 11 % Remain the same 53 % Strong increase 2 % 2 % Strong decrease What is the MAIN reason you choose to contract? Variety of work, employees & projects 28 % Better financial rewards 26 % Have not found a suitable permanent opportunity Freedom to be flexible 20 % 18 % Exposure to latest technologies & project work 6 % Tax benefits 2 % 15

16 CORPORATE SOCIAL RESPONSIBILITY MARKET INSIGHTS Please indicate whether you agree or disagree with the following: How important is it to you, that a company: Over half of respondents will consider working a 4 day week for pro rata salary. Agree Flexible working conditions are becoming more important to me Disagree 86% 14% Is actively trying to reduce its carbon footprint 15% 12% 33% 31% Not at all Not very Neutral Quite I would turn down a job offer if I thought the company was unethical 9% Very Flexible working conditions remain a consideration for technology candidates. Over half of respondents will consider working a 4 day week for pro rata salary. This proportion has been consistent for the past three years. Employers offering this flexibility are more likely to attract quality candidates, can increase gender diversity, improve retention and reduce costs. Corporate social responsibility expectations continue to grow and can be an important factor for a candidate to consider during the recruitment process. It is important for companies to promote their CSR contributions. 85% If offered the option, I would work 4 days per week for less salary (pro rata) 55% 15% 45% I would not work for a company that did not have a Corporate Social Responsibility policy 40% A company's CSR policy would greatly influence my decision to join 38% I do not care about a company's CSR policy 35% 62% I would not work for a company that does not have environmental policy 32% 60% 65% 68% Supports a charity Offers flexible working conditions Offers part time work 5% 1% 2% 11% 12% 11% 9% 9% 18% 40% 32% 38% 48% 37% 27% 16

17 INTERNATIONAL RELOCATION MARKET INSIGHTS Over half of respondents are considering international relocation in order to develop their careers. Do you feel threatened by the number of skilled overseas workers entering Australia? Haven t really thought about it Yes 36% No 46% 18% Would you consider relocating internationally for a suitably attractive opportunity? Yes No Maybe 46% 28% 26% Over a third of respondents are feeling threatened by the number of skilled overseas workers entering Australia. The Australian Government intervened in this highly publicised topic by monitoring the number of 457 business sponsorship visas being offered to overseas talent. It appears the removal of LAFHA has not deferred candidates making the move to Australia. Over half of the respondents would consider international relocation, the reasons being career development and access to better opportunities. The UK continues to remain the number one choice for relocation, which is surprising given the past economic concerns and high taxes. Despite the troubled Euro-Zone, it appears the UK is certainly looking to a more positive future. If yes, where would you consider relocating to? North America 51% UK 54% South America 11% Europe 42% Africa 6% UAE 20% Asia 41% NZ 36% 17

18 SYDNEY SUMMARY SYDNEY SALARY SURVEY The NSW Technology Recruitment market reflects the mood of the national forecast of modest economic growth in Continued global uncertainties and a Federal election this year are pre-announcing that the upcoming 12 months will not be a period of quick or easy gains for Technology professionals. Against this backdrop there are a number of pivotal ICT projects in the pipeline for the State, both in the public and private sectors; these should result in solid opportunities for people within the industry to advance their careers in the months ahead. The obvious pressure across many IT departments is on headcount, with team reductions stemming from ongoing corporate restructuring and rationalisation programs. It is interesting to note, however, that international outsourcing and the move of work to Cloud providers explains the job market dynamics only partially. We are also witnessing a solid march towards SOW (Statement of Works) projects. This is not a superficial change; project-driven recruitment drives dramatically different financial implications at department and whole-of-company level, and is monitored and evaluated not only by the known HR tracking and performance metrics. Meantime, our business and the entire recruitment industry continues its reshaping as internal recruitment teams, MSP/RPO providers, online professional networks, traditional advertisers, etc all look to solidify their position in the talent market value chain. In this context, organisations such as Greythorn need to quickly adapt to the way our clients buy talent. Flexibility and agility are demanded from suppliers who now need to approach customers with a strong consultative bias. We are confident this environment will play well to our specialist, premium delivery strategy and operations. 18

19 ARCHITECTURE SYDNEY SALARY SURVEY Data Architect Enterprise Architect Network Architect Security Architect Software Architect Solutions Architect Technical Architect View our latest Architecture roles 19

20 BUSINESS INTELLIGENCE & DATA WAREHOUSING SYDNEY SALARY SURVEY Big Data Analyst Business Intelligence Developer/Analyst Business Intelligence Architect Data Analyst Data Architect Data Scientist Data Warehousing/Modelling Specialist Data Warehouse Developer Data Warehouse Architect ETL Architect ETL Developer Predictive Modeller/Analyst Statistical Modeller Customer Analytics/Campaign/Insights Analyst View our latest Business Intelligence & Data Warehousing roles 20

21 CRM SYDNEY SALARY SURVEY Siebel Functional Consultant Siebel Technical Consultant Siebel Architect Siebel Team Lead Siebel Developer Siebel Administrator MS Dynamics Functional Consultant MS Dynamics Technical Consultant MS Dynamics Architect MS Dynamics Team Lead MS Dynamics Developer MS Dynamics Administrator View our latest CRM roles 21

22 DATABASE DEVELOPMENT & ADMINISTRATION SYDNEY SALARY SURVEY Database Administrator - DBA Database Designer Database Manager Database Programmer/Developer View our latest Database Development & Administration roles 22

23 DIGITAL & MEDIA SYDNEY SALARY SURVEY Android Developer Art Director AS3 Developer Back-End Developer (.NET/Java/Open-Source & CMS) Coldfusion Developer Digital Business Analyst Digital Change/Capability Management Digital Delivery & Digital Product Manager Digital Producer Digital Program Manager/Project Director Digital Project Manager Digital Strategist Django Developer E-Commerce Manager Front End (UI Developer) Graphic Designer Head of Digital Information Architect Interactive Design ios Developer

24 DIGITAL & MEDIA (Continued) SYDNEY SALARY SURVEY Online Editor Perl Developer PHP Developer Python Developer Responsive Web Designer Ruby on Rails Developer SEO Specialist Social Media Manager Software Engineer Solutions Architect UX Designer UX Researcher Web Content Manager/Web Master Web Designer Web Developer - Back End Web Developer - Front End Web Producer View our latest Digital & Media roles 24

25 INFRASTRUCTURE, NETWORKS & SUPPORT SYDNEY SALARY SURVEY Application Packager Application Support Analyst Citrix System Administrator Citrix System Engineer Desktop Support Analyst Environment Coordinator Environment Manager Field Service Technician Helpdesk/Service Desk/Desktop Support Manager Helpdesk/Service Desk/Desktop Team Leader Helpdesk/Service Desk Analyst Infrastructure Architect Infrastructure Manager IT Graduate IT Manager Network Administrator Network Architect Network Designer Network Engineer Network Manager

26 INFRASTRUCTURE, NETWORKS & SUPPORT (Continued) SYDNEY SALARY SURVEY Network Support Analyst Network Team Leader Operations Manager Problem Coordinator Problem Manager Release Coordinator Release Manager SCCM/SCOM Engineer SOE Build Engineer System Administrator System Engineer Systems Analyst Transition Coordinator Transition Manager UNIX System Administrator (AIX, HP-UX, Solaris) UNIX System Engineer (AIX, HP-UX, Solaris) View our latest Infrastructure, Networks & Support roles 26

27 IT SALES & MARKETING SYDNEY SALARY SURVEY Account Manager BDM - Managed Services - IT BDM - Software BDM - Software/Services BDM - Telecomm - Managed Services BDM - Telecomm/Hardware BDM Hardware/Infrastructure Head of Sales Inside/Internal Sales Marketing Director Marketing Manager Pre-Sales Product Manager Sales & Marketing Manager Sales Channel Manager

28 IT SALES & MARKETING (Continued) SYDNEY SALARY SURVEY Sales Director Sales Engineer Sales Support Technical Account Manager (TAM) Telemarketing Manager Telesales Representative VP Sales View our latest IT Sales & Marketing roles 28

29 IT SECURITY, COMPLIANCE & RISK SYDNEY SALARY SURVEY Chief Information Security Officer (CISO) Compliance Officer Governance & Security Analyst GRC Consultant IDAM Architect Identity & Access Management Consultant Information Security Analyst IT Security Manager Network Compliance Officer Network Security Administrator Network Security Analyst/Engineer PCI DSS Analyst Penetration Tester Risk & Compliance Analyst Risk & Compliance Manager Risk Analyst

30 IT SECURITY, COMPLIANCE & RISK (Continued) SYDNEY SALARY SURVEY Security Administrator Security Analyst Security Architect Security Consultant Security Program Manager Security Project Manager Systems Security Administrator View our latest IT Security, Compliance & Risk roles 30

31 LEADERSHIP & EXECUTIVE SYDNEY SALARY SURVEY Applications Development Manager - Large Scale Applications Development Manager - Small Scale CIO/IT Director CTO (Chief Technology Officer) Head of IT Infrastructure Manager IT Manager IT Vendor Manager/IT Procurement Manager Network Infrastructure Manager Outsourcing Manager Practice Manager Professional Services Manager Release Manager View our latest Leadership & Executive roles 31

32 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS SYDNEY SALARY SURVEY Business Analyst Change Coordinator Change Manager Data Analyst Head of PMO Lead Business Analyst Master Scheduler PMO Analyst PMO Coordinator PMO Manager Portfolio Manager Practice Lead Process Analyst Program Manager/Program Director Project Coordinator Project Director Project Leader Project Manager

33 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS (Continued) SYDNEY SALARY SURVEY Project Officer/Admin Project Scheduler Service Delivery Manager Technical Business Analyst Technical Writer Trainer View our latest Project Managers & Business/Systems Analysts roles 33

34 SAP/ERP SYDNEY SALARY SURVEY SAP Consultant - Functional (Core modules) SAP Consultant - Technical (Core modules) SAP Consultant - Functional (Industry Specific (IS) modules) SAP ABAP SAP Architect (Core modules) SAP Architect (Industry Specific (IS) modules) SAP Basis Administrator SAP Team Leader SAP Systems Support Manager JDE/Oracle/Peoplesoft Functional Consultant JDE/Oracle/Peoplesoft Technical Consultant JDE/Oracle/Peoplesoft Architect JDE/Oracle/Peoplesoft Team Lead JDE/Oracle/Peoplesoft Developer JDE/Oracle/Peoplesoft Administrator Netsuite Technical Consultant Netsuite Architect Netsuite Team Lead Netsuite Developer Netsuite Administrator View our latest SAP/ERP roles 34

35 SOFTWARE DEVELOPMENT SYDNEY SALARY SURVEY Net Architect Actionscript Developer Android Developer Application Architect Applications Support Developer Applications Support Team Leader BizTalk Developer Developer -.NET Developer - C Developer - Java/J2EE Developer - Perl Developer - PHP Developer - Python Developer - Ruby on Rails Development Manager Development Team Leader Django Developer Enterprise Architect ios Developer Frontend Developer (HTML4/5, JavaScript, JQuery, CSS)

36 SOFTWARE DEVELOPMENT (Continued) SYDNEY SALARY SURVEY Oracle Fusion Developer SEO Specialist Sharepoint Developer Solution Architect Solution Designer Technical Lead WebMethods Developer WebSphere Developer View our latest Software Development roles 36

37 TELECOMMUNICATIONS SYDNEY SALARY SURVEY Base Station Deployment Engineer Data Communications Engineer DbORs Consultant Design Engineer DWDM Engineer Engineering Manager Fibre Designer/Planner Fibre Splicer Field Technician Team Lead Field Technician Implementation Manager Integration Engineer Mobile Device Manager MPLS Engineer Network Engineer - Level Network Engineer - Level Network Engineer - Level NOC Engineer NOC Manager NOC Team Lead

38 TELECOMMUNICATIONS (Continued) SYDNEY SALARY SURVEY Pre-Sales Engineer Pre-Sales Manager Radio Technician RF/Wireless Engineer Structural Engineer System Engineer Telco Architect Telco IP Transmission Engineer Telco Program Manager/Project Director Telco Project Coordinator Telco Project Manager Telco Rigger Telco Surveyor Video Conference Engineer VOIP/Telephony Engineer View our latest Telecommunications roles 38

39 TESTING & QUALITY ASSURANCE SYDNEY SALARY SURVEY Automation Test Analyst Data Warehouse Test Analyst Penetration Tester Performance Test Analyst Systems Test Lead Systems Test Manager Systems Tester Technical Writer Test Analyst Test Lead Test Manager UAT Test Analyst View our latest Testing & Quality Assurance roles 39

40 BANKING & FINANCE SUMMARY SALARY SURVEY I am delighted to provide you with the Greythorn Australia Technology Recruitment Market Insights and Compensation Overview for , with salary and compensation tables for specialist roles that are of particular relevance to the Banking and Financial Services Industry. I am hopeful the trends and conclusions included in our report will be valuable to organisations looking to navigate the job seeker markets more confidently, as well as candidates who want to be empowered with relevant data about their own field of expertise. In the context of international systemic fluctuations, calls for tighter industry regulation and compliance, and ever changing demands from customers for personalised and safe services; the Banking and Financial Services industry in Australia has grown at just under 3% annually in 2012 and contributed AUD 130 billion or 10% to the Australian economy value (source: Telstra, Clever Banking Report, 2013). We at Greythorn aspire to draw from what we believe are key factors to the prosperity and resilience of this sector: a long term perspective about investing in technologies, infrastructure and people; as well as a relentless focus on customer service. We would like to think we contributed to their performance through the fulfilment of the right people, at the right time. Again, I cordially invite you to peruse our research. Please remember that we have the data and tools to further break down the information in order to make it highly relevant for your particular profession or sector. Do not hesitate to contact us should you need more details. 40

41 BANKING & FINANCE SUMMARY SALARY SURVEY PROJECT MANAGEMENT & BUSINESS ANALYSIS Role Intermediate Senior Business Analyst - Investment Banking Business Analyst - Retail Banking Business Analyst - Insurance Systems Analyst - Investment Banking Systems Analyst - Retail Banking Systems Analyst - Insurance Business Analyst Team Leader Program Manager - Investment Banking Program Manager - Retail Banking Program Manager - Insurance Project Manager - Investment Banking Project Manager - Retail Banking Project Manager - Insurance Project Admin/Co-ordinator PMO Manager

42 BANKING & FINANCE SUMMARY SALARY SURVEY SENIOR MANAGEMENT Role Intermediate Senior Head of Technology Project/Program Director CIO/CTO Head of Architecture BUSINESS INTELLIGENCE & DATA WAREHOUSE Role Intermediate Senior BI Developer BI Architect DW Developer DW Architect ETL Developer Reports Developer/Writer BI Manager BI Team Leader

43 BANKING & FINANCE SUMMARY SALARY SURVEY DEVELOPMENT Role Intermediate Senior Algorithmic Developer Quant Developer/Analyst Enterprise Architect - Investment Banking Enterprise Architect - Retail Banking Enterprise Architect - Insurance Solutions Architect - Investment Banking Solutions Architect - Retail Banking Solutions Architect - Insurance Developer - Investment Banking - (Java, C#, C++) Developer - Retail Banking - (Java, C#, C++) Developer - Insurance - (Java, C#, C++) Development Team Leader - Investment Banking Development Team Leader - Retail Banking Development Team Leader - Insurance Development Manager - Investment Banking Development Manager - Retail Banking Development Manager - Insurance

44 BANKING & FINANCE SUMMARY SALARY SURVEY APPLICATION SUPPORT & TESTING Role Intermediate Senior Application Support - General Application Support - Investment Banking (Calypso/Murex) Application Support Team Leader - General Application Support Team Leader - Investment Banking Application Support Manager - General Application Support Manager - Investment Banking Test Analyst Test Manager Test/QA Director Test Team Lead

45 BANKING & FINANCE SUMMARY SALARY SURVEY INFRASTRUCTURE Role Intermediate Senior Infrastructure Architect Networ Architect Security Consultant/Admin Networ Engineer - Data Networ Engineer - Voice Database Developer Database Architect Database Admin

46 BANKING & FINANCE SUMMARY SALARY SURVEY PROJECT MANAGEMENT & BUSINESS ANALYSIS Role Average/hr Range/hr Business Analyst - Investment Banking Business Analyst - Retail Banking Business Analyst - Insurance Technical Business Analyst - Investment Banking Technical Business Analyst - Retail Banking Technical Business Analyst - Insurance Program Manager - Investment Banking Program Manager - Retail Banking Program Manager - Insurance Project Manager - Investment Banking Project Manager - Retail Banking Project Manager - Insurance Project Admin/Co-ordinator PMO Manager

47 GOVERNMENT SUMMARY GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) The past twelve months have been a very interesting time for IT hiring within NSW Government. Some departments have been very busy with IT projects and contractor hiring, while many have seen very little activity at all. This has been driven by the 2012/2013 NSW Government budget which saw investment in areas such as Education, Health, Transport and Police, while other departments had their IT budgets scaled back considerably. IT contractor pay rates have remained fairly static. NSW Government is still an attractive employer for IT contractors with rates generally higher than in the private sector. However, there has not been the demand that we have seen in previous years. This has resulted in less upwards pressure on contractor rates. Certain specialist skill sets have been in high demand and this has seen rates for those contractors increase. Examples include Data Analysts and Data Architects, SAP and CRM specialists, Network Administrators and Engineers, Project Coordinators and some specialist management roles. Government contractors and employees are generally feeling quite insecure about their jobs at the moment. This is a result of funding cuts and restructuring leading to redundancies and reductions of contractors in certain departments. For this reason, almost 1/3 of Government respondents to our survey said that they are actively looking for a job at the moment and more than 50% are keeping an eye on the market. Like other areas of the market, candidates applying for positions in Government have been frustrated by the drawn out recruitment processes. This is simply a result of larger numbers of suitable candidates applying for fewer positions. Government bodies may feel they can afford to take their time to properly test the market, rather than offering the position to the first suitable candidate that they interview. It will take a significant improvement in the private sector IT market, and therefore more competition for candidates, to bring about shorter recruitment processes in the NSW public sector. The most likely outlook for the next twelve months is for more of the same. Certain Government departments will receive funding for high priority IT projects, however others will need to continue to look for cost savings. IT contractor rates will most likely continue to remain fairly static, except for in-demand specialist skill sets. 47

48 ARCHITECTURE GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Cisco Architect Data Architect Enterprise Architect Network Architect Process Architect Security Architect Software Architect Solutions Architect Technical Architect

49 BUSINESS INTELLIGENCE & DATA WAREHOUSING GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Big Data Analyst Business Intelligence Developer/Analyst Business Intelligence Architect Data Analyst Data Architect Data Warehousing/Modelling Specialist Data Warehouse Developer Data Warehouse Architect ETL Architect ETL Developer Technical Architect

50 CRM GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Siebel Functional Consultant Siebel Technical Consultant Siebel Architect Siebel Team Lead Siebel Developer Siebel Administrator MS Dynamics Functional Consultant MS Dynamics Technical Consultant MS Dynamics Architect MS Dynamics Team Lead MS Dynamics Developer MS Dynamics Administrator

51 DATABASE DEVELOPMENT & ADMINISTRATION GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Database Administrator - DBA Database Designer Database Manager Database Programmer/Developer

52 DIGITAL & MEDIA GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Back-End Developer (.NET/Java/Open-Source & CMS) Graphic Designer Information Architect ios Developer PHP Developer Responsive Web Designer Software Engineer Solutions Architect UX Designer Web Designer Web Developer - Back End Web Developer - Front End

53 INFRASTRUCTURE, NETWORKS & SUPPORT GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Application Packager Application Support Analyst Citrix System Administrator Citrix System Engineer Desktop Support Analyst Field Service Technician Helpdesk/Service Desk/Desktop Support Manager Helpdesk/Service Desk/Desktop Team Leader Helpdesk/Service Desk Analyst Infrastructure Architect Infrastructure Manager IT Manager Network Administrator Network Architect Network Designer Network Engineer Network Manager Network Support Analyst Network Team Leader Problem Manager

54 INFRASTRUCTURE, NETWORKS & SUPPORT (Continued) GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Release Co-ordinator Release Manager SCCM/SCOM Engineer SOE Build Engineer System Administrator System Engineer Systems Analyst Transition Co-ordinator Transition Manager UNIX System Administrator (AIX, HP-UX, Solaris) UNIX System Engineer (AIX, HP-UX, Solaris)

55 IT SECURITY, COMPLIANCE & RISK GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Chief Information Security Officer (CISO) Governance & Security Analyst GRC Consultant IDAM Architect Identity & Access Management Consultant Information Security Analyst IT Security Manager Network Compliance Officer Network Security Administrator Network Security Analyst/Engineer PCI DSS Analyst Risk & Compliance Analyst Risk & Compliance Manager Risk Analyst Security Administrator Security Analyst Security Architect Security Consultant Security Program Manager Security Project Manager Systems Security Administrator

56 LEADERSHIP & EXECUTIVE GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Applications Development Manager - Large Scale Applications Development Manager - Small Scale CIO/IT Director CTO (Chief Technology Officer) General Manager Head of IT Infrastructure Manager IT Manager IT Vendor Manager/IT Procurement Manager Network Infrastructure Manager Release Manager

57 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Business Analyst Change Co-ordinator Change Manager CTO (Chief Technology Officer) Data Analyst Head of PMO Lead Business Analyst Master Scheduler PMO Analyst PMO Co-ordinator PMO Manager Portfolio Manager Practice Lead Process Analyst Program Manager/Program Director Project Co-ordinator Project Director Project Leader Project Manager Project Officer/Admin

58 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS (Continued) GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Project Scheduler Service Delivery Manager Technical Business Analyst Technical Writer Trainer

59 SAP/ERP GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) SAP Consultant - Functional (Core modules) SAP Consultant - Technical (Core modules) SAP Consultant - Functional (Industry Specific (IS) modules) SAP ABAP SAP Architect (Core modules) SAP Architect (Industry Specific (IS) modules) SAP Basis Administrator SAP Team Leader SAP Systems Support Manager JDE/Oracle/Peoplesoft Functional Consultant JDE/Oracle/Peoplesoft Technical Consultant JDE/Oracle/Peoplesoft Architect JDE/Oracle/Peoplesoft Team Lead JDE/Oracle/Peoplesoft Developer JDE/Oracle/Peoplesoft Administrator

60 SOFTWARE DEVELOPMENT GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super).net Architect Application Architect Applications Support Developer Applications Support Team Leader Developer -.NET Developer - C Developer - Java/J2EE Developer - PHP Development Manager Development Team Leader Enterprise Architect ios Developer Sharepoint Developer Solution Architect Solution Designer Technical Lead WebSphere Developer

61 TESTING & QUALITY ASSURANCE GOVERNMENT SALARY SURVEY CONTRACT $ Rate per day (incl. super) Automation Test Analyst Datawarehouse Test Analyst Penetration Tester Performance Test Analyst Systems Test Lead Systems Test Manager Systems Tester Technical Writer Test Analyst Test Lead Test Manager UAT Test Analyst

62 MELBOURNE SUMMARY MELBOURNE SALARY SURVEY is a year to be approached with cautious optimism in Victoria. There are mixed signals stemming from different angles: uncertainty with federal elections and global economics; a slight increase in the Victorian unemployment rate; an exciting technology landscape including the drive to the cloud, the digitalisation of products, services and channels and the rise of mobile. Fundamentally the state economy, especially in relation to IT, seems sound. Our 2013 survey of almost 1,800 IT professionals clearly showcases their sentiment and makes for some interesting observations. General sentiment in the IT community is positive: almost a third of our respondents expected their IT teams to grow in the coming year, with 43% being optimistic about the economy and 64% satisfied in their role. All good signs for the health of the national and state IT industry. A number of factors have impacted the general positivity including increased job insecurity, redundancy becoming the second most common reason why people left their last permanent role, increased downward pressure on remuneration and a surprising lack of on-thejob training. For our clients, the observations present both retention and attraction opportunities, with more candidates actively looking in the job market than last year. Importantly, 69% of respondents lost interest in roles because the hiring process was simply too long. This clearly shows that process improvements can result in cost effective competitive advantages. For candidates, there is a common demand to work for those companies who offer career development, flexibility and interesting work. Money is not the driving factor it once was in the IT industry, which is rather complementary to the fact that some contract rates and remuneration packages have decreased or not moved with inflation. With this in mind, we see significant opportunities for employers in Victoria to improve the quality of their teams and culture, and for candidates to make the right choices regarding their career development. What is consistent is a need for both employers and employees to change and be agile to stay ahead of the market. 62

63 ARCHITECTURE MELBOURNE SALARY SURVEY Data Architect Enterprise Architect Network Architect Security Architect Software Architect Solutions Architect Technical Architect View our latest Architecture roles 63

64 BUSINESS INTELLIGENCE & DATA WAREHOUSING MELBOURNE SALARY SURVEY Big Data Analyst Business Intelligence Developer/Analyst Business Intelligence Architect Data Analyst Data Architect Data Scientist Data Warehousing/Modelling Specialist Data Warehouse Developer Data Warehouse Architect ETL Architect ETL Developer Predictive Modeller/Analyst Statistical Modeller Customer Analytics/Campaign/Insights Analyst View our latest Business Intelligence & Data Warehousing roles 64

65 CRM MELBOURNE SALARY SURVEY Siebel Functional Consultant Siebel Technical Consultant Siebel Architect Siebel Team Lead Siebel Developer Siebel Administrator MS Dynamics Functional Consultant MS Dynamics Technical Consultant MS Dynamics Architect MS Dynamics Team Lead MS Dynamics Developer MS Dynamics Administrator View our latest CRM roles 65

66 DATABASE DEVELOPMENT & ADMINISTRATION MELBOURNE SALARY SURVEY Database Administrator - DBA Database Designer Database Manager Database Programmer/Developer View our latest Database Development & Administration roles 66

67 DIGITAL & MEDIA MELBOURNE SALARY SURVEY Android Developer Art Director AS3 Developer Back-End Developers (.NET/Java/Open-Source & CMS) Digital Business Analyst Digital Change/Capability Management Digital Delivery & Digital Product Manager Digital Producer Digital Program Manager/Project Director Digital Project Manager Digital Strategist Django Developer E-Commerce Manager Front End (UI Developer) Graphic Designer Head of Digital Information Architect Interactive Design ios Developer Online Editor

68 DIGITAL & MEDIA (Continued) MELBOURNE SALARY SURVEY Perl Developer PHP Developer Python Developer Responsive Web Designer Ruby on Rails Developer SEO Specialist Social Media Manager Software Engineer Solutions Architect UX Designer UX Researcher Web Content Manager/Web Master Web Designer Web Developer - Back End Web Developer - Front End Web Producer View our latest Digital & Media roles 68

69 INFRASTRUCTURE, NETWORKS & SUPPORT MELBOURNE SALARY SURVEY Application Packager Application Support Analyst Citrix System Administrator Citrix System Engineer Desktop Support Analyst Environment Coordinator Environment Manager Field Service Technician Helpdesk/Service Desk/Desktop Support Manager Helpdesk/Service Desk/Desktop Team Leader Helpdesk/Service Desk Analyst Infrastructure Architect Infrastructure Manager IT Manager Network Administrator Network Architect Network Designer Network Engineer Network Manager Network Support Analyst

70 INFRASTRUCTURE, NETWORKS & SUPPORT (Continued) MELBOURNE SALARY SURVEY Network Team Leader Operations Manager Problem Coordinator Problem Manager Release Coordinator Release Manager SCCM/SCOM Engineer SOE Build Engineer System Administrator System Engineer Systems Analyst Transition Coordinator Transition Manager UNIX System Administrator (AIX, HP-UX, Solaris) UNIX System Engineer (AIX, HP-UX, Solaris) View our latest Infrastructure, Networks & Support roles 70

71 IT SALES & MARKETING MELBOURNE SALARY SURVEY Account Manager (Base) Account Manager (OTE) BDM - Software/Services (Base) BDM - Software/Services (OTE) BDM - Telecom (Base) BDM - Telecom (OTE) BDM Hardware/Infrastructure (Base) BDM Hardware/Infrastructure (OTE) Head of Sales Head of Sales (OTE) Marketing Director Marketing Director (OTE) Marketing Manager Marketing Manager (OTE) Pre-Sales (Base) Pre-Sales (OTE) Product Manager (Base) Product Manager (OTE) Sales & Marketing Manager (Base) Sales & Marketing Manager (OTE)

72 IT SALES & MARKETING (Continued) MELBOURNE SALARY SURVEY Sales Channel Manager (Base) Sales Channel Manager (OTE) Sales Director (Base) Sales Director (OTE) Sales Engineer (Base) Sales Engineer (OTE) Sales Support (Base) Sales Support (OTE) Telemarketing Manager (Base) Telemarketing Manager (OTE) Telesales Representative (Base) Telesales Representative (OTE) VP Sales VP Sales (OTE) View our latest IT Sales & Marketing roles 72

73 IT SECURITY, COMPLIANCE & RISK MELBOURNE SALARY SURVEY Chief Information Security Officer (CISO) Compliance Officer Governance and Security Analyst GRC Consultant IDAM Architect Identity & Access Management Consultant Information Security Analyst IT Security Manager Network Compliance Officer Network Security Administrator Network Security Analyst/Engineer PCI DSS analyst Penetration Tester Risk & Compliance Analyst Risk & Compliance Manager Risk Analyst

74 IT SECURITY, COMPLIANCE & RISK (Continued) MELBOURNE SALARY SURVEY Security Administrator Security Analyst Security Architect Security Consultant Security Program Manager Security Project Manager Systems Security Administrator View our latest IT Security, Compliance & Risk roles 74

75 LEADERSHIP & EXECUTIVE MELBOURNE SALARY SURVEY Applications Development Manager - Large Scale Applications Development Manager - Small Scale CIO/IT Director CTO (Chief Technology Officer) Head of IT Infrastructure Manager IT Manager IT Vendor Manager/IT Procurement Manager Network Infrastructure Manager Outsourcing Manager Practice Manager Professional Services Manager Release Manager View our latest Leadership & Executive roles 75

76 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS MELBOURNE SALARY SURVEY Business Analyst Change Coordinator Change Manager Data Analyst Head of PMO Lead Business Analyst Master Scheduler PMO Analyst PMO Coordinator PMO Manager Process Analyst Program Manager/Program Director Project Coordinator Project Director Project Manager Project Officer/Administrator Project Scheduler Service Delivery Manager Technical Business Analyst Technical Writer Trainer View our latest Project Managers & Business/Systems Analysts roles 76

77 SAP/ERP MELBOURNE SALARY SURVEY SAP Consultant - Functional (Core modules) SAP Consultant - Technical (Core modules) SAP Consultant - Functional (Industry Specific (IS) modules) SAP ABAP SAP Architect (Core modules) SAP Architect (Industry Specific (IS) modules) SAP Basis Administrator SAP Team Leader SAP Systems Support Manager JDE/Oracle/Peoplesoft Functional Consultant JDE/Oracle/Peoplesoft Technical Consultant JDE/Oracle/Peoplesoft Architect JDE/Oracle/Peoplesoft Team Lead JDE/Oracle/Peoplesoft Developer JDE/Oracle/Peoplesoft Administrator Netsuite Technical Consultant Netsuite Architect Netsuite Team Lead Netsuite Developer Netsuite Administrator View our latest SAP/ERP roles 77

78 SOFTWARE DEVELOPMENT MELBOURNE SALARY SURVEY Net Architect Actionscript Developer Android Developer Application Architect Applications Support Developer Applications Support Team Leader BizTalk Developer Developer -.NET Developer - C Developer - Java/J2EE Developer - Perl Developer - PHP Developer - Python Developer - Ruby on Rails Development Manager Development Team Leader Django Developer Enterprise Architect ios Developer Frontend Developer (HTML4/5, JavaScript, JQuery, CSS)

79 SOFTWARE DEVELOPMENT (Continued) MELBOURNE SALARY SURVEY Oracle Fusion Developer SEO Specialist Sharepoint Developer Solution Architect Solution Designer Technical Lead webmethods Developer WebSphere Developer J2EE/Java Architect View our latest Software Development roles 79

80 TELECOMMUNICATIONS MELBOURNE SALARY SURVEY Base Station Deployment Engineer Data Communications Engineer DbORs Consultant Design Engineer DWDM Engineer Engineering Manager Fibre Designer/Planner Fibre Splicer Field Technician Team Lead Field Technician Implementation Manager Integration Engineer Mobile Device Manager MPLS Engineer Network Engineer - Level Network Engineer - Level Network Engineer - Level NOC Engineer NOC Manager NOC Team Lead

81 TELECOMMUNICATIONS (Continued) MELBOURNE SALARY SURVEY Pre-Sales Engineer Pre-Sales Manager Radio Technician RF/Wireless Engineer Structural Engineer System Engineer Telco Architect Telco IP Transmission Engineer Telco Program Manager/Project Director Telco Project Coordinator Telco Project Manager Telco Rigger Telco Surveyor Video Conference Engineer VOIP/Telephony Engineer View our latest Telecommunications roles 81

82 TESTING & QUALITY ASSURANCE MELBOURNE SALARY SURVEY Automation Test Analyst Data Warehouse Test Analyst Penetration Tester Performance Test Analyst Systems Test Lead Systems Test Manager Systems Tester Technical Writer Test Analyst Test Lead Test Manager UAT Test Analyst View our latest Testing & Quality Assurance roles 82

83 BRISBANE SUMMARY BRISBANE SALARY SURVEY The Queensland employment market can justifiably be characterised as uneven throughout the last 12 months. A number of factors have contributed to this landscape. On one hand, the State Government s plans to restore the AAA Credit Rating has had a direct repercussion on the dynamics of government departments staffing practices, which has led to a temporary oversupply of some generalist skills. This, in turn, has been fortuitous for employers in the commercial sector who were better able to set salary levels. Compounding this trend on the supply side of the generalist market position, the resources sector has seen its own challenges through the last year with hiring demand dropping considerably. Again, non-resources organisations operating in the manufacturing and transport sectors have seen people and skills freed up after a few years of intense labour supply pressures, with the corresponding effecting salary levels. Queensland s traditional shortage of niche, specialist skills remains constant, however. Technology professionals that are able to demonstrate industry or technical specialisation are still able to command above average rates in both the permanent and contract markets. With a Federal election on the horizon and the overall economic conditions showing signs of stabilising towards the end of 2013, we expect to see demand for generalist skills pick up. The timing of when this is likely to transpire is still a highly debatable subject. Greythorn s perspective is one that is solidly grounded on a long term view of the market; we know and understand employment market cycles, and we work in partnership with our clients to anticipate the market s highs and lows. No matter which cycle stage we might be in, we are assured by our clients guiding principles that people and talent are a must have investment for the future of their own organisations. 83

84 ARCHITECTURE BRISBANE SALARY SURVEY Cisco Architect Data Architect Enterprise Architect Network Architect Process Architect Security Architect Software Architect Solutions Architect Technical Architect View our latest Architecture roles 84

85 BUSINESS INTELLIGENCE & DATA WAREHOUSING BRISBANE SALARY SURVEY Big Data Analyst Business Intelligence Developer/Analyst Business Intelligence Architect Data Analyst Data Architect Data Scientist Data Warehousing/Modelling Specialist Data Warehouse Developer Data Warehouse Architect ETL Architect ETL Developer Predictive Modeller/Analyst Statistical Modeller Customer Analytics/Campaign/Insights Analyst View our latest Business Intelligence & Data Warehousing roles 85

86 CRM BRISBANE SALARY SURVEY Siebel Functional Consultant Siebel Technical Consultant Siebel Architect Siebel Team Lead Siebel Developer Siebel Administrator MS Dynamics Functional Consultant MS Dynamics Technical Consultant MS Dynamics Architect MS Dynamics Team Lead MS Dynamics Developer MS Dynamics Administrator View our latest CRM roles 86

87 DATABASE DEVELOPMENT & ADMINISTRATION BRISBANE SALARY SURVEY Database Administrator - DBA Database Designer Database Manager Database Programmer/Developer View our latest Database Development & Administration roles 87

88 DIGITAL & MEDIA BRISBANE SALARY SURVEY Android Developer Art Director AS3 Developer Back-End Developers (.NET/Java/Open-Source & CMS) Coldfusion Developer Digital Business Analyst Digital Change/Capability Management Digital Delivery & Digital Product Manager Digital Producer Digital Program Manager/Project Director Digital Project Manager Digital Strategist Django Developer E-Commerce Manager Front End (UI Developers) Graphic Designer Head of Digital Information Architect Interactive Design ios Developer

89 DIGITAL & MEDIA (Continued) BRISBANE SALARY SURVEY Online Editor Perl Developer PHP Developer Python Developer Responsive Web Designer Ruby on Rails Developer SEO Specialist Social Media Manager Software Engineer Solutions Architect UX Designer UX Researcher Web Content Manager/Web Master Web Designer Web Developer - Back End Web Developer - Front End Web Producer View our latest Digital & Media roles 89

90 INFRASTRUCTURE, NETWORKS & SUPPORT BRISBANE SALARY SURVEY Application Packager Application Support Analyst Citrix System Administrator Citrix System Engineer Desktop Support Analyst Environment Coordinator Environment Manager Field Service Technician Helpdesk/Service Desk/Desktop Support Manager Helpdesk/Service Desk/Desktop Team Leader Helpdesk/Service Desk Analyst Infrastructure Architect Infrastructure Manager IT Graduate IT Manager Network Administrator Network Architect Network Designer Network Engineer Network Manager

91 INFRASTRUCTURE, NETWORKS & SUPPORT (Continued) BRISBANE SALARY SURVEY Network Support Analyst Network Team Leader Operations Manager Problem Coordinator Problem Manager Release Coordinator Release Manager SCCM/SCOM Engineer SOE Build Engineer System Administrator System Engineer Systems Analyst Transition Coordinator Transition Manager UNIX System Administrator (AIX, HP-UX, Solaris) UNIX System Engineer (AIX, HP-UX, Solaris) View our latest Infrastructure, Networks & Support roles 91

92 IT SALES & MARKETING BRISBANE SALARY SURVEY Account Manager BDM - Managed Services - IT BDM - Software BDM - Software/Services BDM - Telecomm - Managed Services BDM - Telecomm/Hardware BDM Hardware/Infrastructure Head of Sales Inside/Internal Sales Marketing Director Marketing Manager Pre-Sales Product Manager Sales & Marketing Manager Sales Channel Manager

93 IT SALES & MARKETING (Continued) BRISBANE SALARY SURVEY Sales Director Sales Engineer Sales Support Technical Account Manager (TAM) Telemarketing Manager Telesales Representative VP Sales View our latest IT Sales & Marketing roles 93

94 IT SECURITY, COMPLIANCE & RISK BRISBANE SALARY SURVEY Chief Information Security Officer (CISO) Compliance Officer Governance & Security Analyst GRC Consultant IDAM Architect Identity & Access Management Consultant Information Security Analyst IT Security Manager Network Compliance Officer Network Security Administrator Network Security Analyst/Engineer PCI DSS Analyst Penetration Tester Risk & Compliance Analyst Risk & Compliance Manager Risk Analyst

95 IT SECURITY, COMPLIANCE & RISK (Continued) BRISBANE SALARY SURVEY Security Administrator Security Analyst Security Architect Security Consultant Security Program Manager Security Project Manager Systems Security Administrator View our latest IT Security, Compliance & Risk roles 95

96 LEADERSHIP & EXECUTIVE BRISBANE SALARY SURVEY Applications Development Manager - Large Scale Applications Development Manager - Small Scale CIO/IT Director CTO (Chief Technology Officer) General Manager Head of IT Infrastructure Manager IT Manager IT Vendor Manager/IT Procurement Manager Network Infrastructure Manager Outsourcing Manager Practice Manager Professional Services Manager Release Manager View our latest Leadership & Executive roles 96

97 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS BRISBANE SALARY SURVEY Business Analyst Change Coordinator Change Manager Data Analyst Head of PMO Lead Business Analyst Master Scheduler PMO Analyst PMO Coordinator PMO Manager Portfolio Manager Practice Lead Process Analyst Program Manager/Program Director Project Coordinator Project Director Project Leader Project Manager

98 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS (Continued) BRISBANE SALARY SURVEY Project Officer/Admin Project Scheduler Service Delivery Manager Technical Business Analyst Technical Writer Trainer View our latest Project Managers & Business/Systems Analysts roles 98

99 SAP/ERP BRISBANE SALARY SURVEY SAP Consultant - Functional (Core modules) SAP Consultant - Technical (Core modules) SAP Consultant - Functional (Industry Specific (IS) modules) SAP ABAP SAP Architect (Core modules) SAP Architect (Industry Specific (IS) modules) SAP Basis Administrator SAP Team Leader SAP Systems Support Manager JDE/Oracle/Peoplesoft Functional Consultant JDE/Oracle/Peoplesoft Technical Consultant JDE/Oracle/Peoplesoft Architect JDE/Oracle/Peoplesoft Team Lead JDE/Oracle/Peoplesoft Developer JDE/Oracle/Peoplesoft Administrator Netsuite Functional Consultant Netsuite Technical Consultant Netsuite Architect Netsuite Team Lead Netsuite Developer Netsuite Administrator View our latest SAP/ERP roles 99

100 SOFTWARE DEVELOPMENT BRISBANE SALARY SURVEY Net Architect Actionscript Developer Android Developer Application Architect Applications Support Developer Applications Support Team Leader BizTalk Developer Developer -.NET Developer - C Developer - Java/J2EE Developer - Perl Developer - PHP Developer - Python Developer - Ruby on Rails Development Manager Development Team Leader Django Developer Enterprise Architect ios Developer Frontend Developer (HTML4/5, JavaScript, JQuery, CSS)

101 SOFTWARE DEVELOPMENT (Continued) BRISBANE SALARY SURVEY Oracle Fusion Developer SEO Specialist Sharepoint Developer Solution Architect Solution Designer Technical Lead WebMethods Developer WebSphere Developer View our latest Software Development roles 101

102 TELECOMMUNICATIONS BRISBANE SALARY SURVEY Base Station Deployment Engineer Data Communications Engineer DbORs Consultant Design Engineer DWDM Engineer Engineering Manager Fibre Designer/Planner Fibre Splicer Field Technician Team Lead Field Technician Implementation Manager Integration Engineer Mobile Device Manager MPLS Engineer Network Engineer - Level Network Engineer - Level Network Engineer - Level NOC Engineer NOC Manager NOC Team Lead

103 TELECOMMUNICATIONS (Continued) BRISBANE SALARY SURVEY Pre-Sales Engineer Pre-Sales Manager Radio Technician RF/Wireless Engineer Structural Engineer System Engineer Telco Architect Telco IP Transmission Engineer Telco Program Manager/Project Director Telco Project Coordinator Telco Project Manager Telco Rigger Telco Surveyor Video Conference Engineer VOIP/Telephony Engineer View our latest Telecommunications roles 103

104 TESTING & QUALITY ASSURANCE BRISBANE SALARY SURVEY Automation Test Analyst Data Warehouse Test Analyst Penetration Tester Performance Test Analyst Systems Test Lead Systems Test Manager Systems Tester Technical Writer Test Analyst Test Lead Test Manager UAT Test Analyst View our latest Testing & Quality Assurance roles 104

105 CANBERRA SUMMARY CANBERRA SALARY SURVEY The dynamics of the employment market in the ACT over the last 12 months in the Technology sector revealed patchy conditions for both permanent and contract positions. The activity in the region was driven by a few specific projects contrasting a general wait and see attitude from employers. All of this is reflected in the movement of salaries and rates, especially when contrasted with the period. Interestingly, our research shows that in the context of reduced demand for talent, permanent salaries have maintained their levels of the previous year. Contractor numbers have also somewhat dwindled in view of Government Agencies striving to find the right balance of staff and skills to achieve the outcomes required against ICT budgets. Without being oblivious to the prevailing macro economic environment, Greythorn s project and client specific approach allows us to unearth placement opportunities, which assists hiring organisations in optimising their workforce. This is fully in line with Greythorn s strategy to maintain strong partnerships with clients and candidates to ensure value to them. Looking forward into the next financial year, and the period surrounding the Federal election process, we are anticipating demand for people to remain subdued, even though the recent Federal Budget did not highlight any major cuts in ICT in government. Again, through our relationships with the region s top CIO s and Technology Directors, we will be in a position to contribute to the resurgence of the employment in the ACT. Greythorn have also witnessed a slight reduction in hourly contracting rates, despite the overall available pool of candidates also diminishing due to candidates returning interstate, or taking permanent opportunities. This is consistent with a general job seeker attitude to migrate from higher risk work regimes, in lieu of more stable ones

106 ARCHITECTURE CANBERRA SALARY SURVEY Cisco Architect Data Architect Enterprise Architect Network Architect Process Architect Security Architect Software Architect Solutions Architect Technical Architect View our latest Architecture roles 106

107 BUSINESS INTELLIGENCE & DATA WAREHOUSING CANBERRA SALARY SURVEY Big Data Analyst Business Intelligence Developer/Analyst Business Intelligence Architect Data Analyst Data Architect Data Scientist Data Warehousing/Modelling Specialist Data Warehouse Developer Data Warehouse Architect ETL Architect ETL Developer Predictive Modeller/Analyst Statistical Modeller Customer Analytics/Campaign/Insights Analyst View our latest Business Intelligence & Data Warehousing roles 107

108 CRM CANBERRA SALARY SURVEY Siebel Functional Consultant Siebel Technical Consultant Siebel Architect Siebel Team Lead Siebel Developer Siebel Administrator MS Dynamics Functional Consultant MS Dynamics Technical Consultant MS Dynamics Architect MS Dynamics Team Lead MS Dynamics Developer MS Dynamics Administrator View our latest CRM roles 108

109 DATABASE DEVELOPMENT & ADMINISTRATION CANBERRA SALARY SURVEY Database Administrator - DBA Database Designer Database Manager Database Programmer/Developer View our latest Database Development & Administration roles 109

110 DIGITAL & MEDIA CANBERRA SALARY SURVEY Android Developer Art Director AS3 Developer Back-End Developer (.NET/Java /Open-Source & CMS) Digital Business Analyst Digital Change/Capability Management Digital Delivery & Digital Product Manager Digital Producer Digital Program Manager/Project Director Digital Project Manager Digital Strategist Django Developer E-Commerce Manager Front End (UI Developer) Graphic Designer Head of Digital Information Architect Interactive Design ios Developer Online Editor

111 DIGITAL & MEDIA (Continued) CANBERRA SALARY SURVEY Perl Developer PHP Developer Python Developer Responsive Web Designer Ruby on Rails Developer SEO Specialist Social Media Manager Software Engineer Solutions Architect UX Designer UX Researcher Web Content Manager/Web Master Web Designer Web Developer - Back End Web Developer - Front End Web Producer View our latest Digital & Media roles 111

112 INFRASTRUCTURE, NETWORKS & SUPPORT CANBERRA SALARY SURVEY Application Packager Application Support Analyst Citrix System Administrator Citrix System Engineer Desktop Support Analyst Environment Coordinator Environment Manager Field Service Technician Helpdesk/Service Desk/Desktop Support Manager Helpdesk/Service Desk/Desktop Team Leader Helpdesk/Service Desk Analyst Infrastructure Architect Infrastructure Manager IT Manager Network Administrator Network Architect Network Designer Network Engineer Network Manager

113 INFRASTRUCTURE, NETWORKS & SUPPORT (Continued) CANBERRA SALARY SURVEY Network Support Analyst Network Team Leader Operations Manager Problem Coordinator Problem Manager Release Coordinator Release Manager SCCM/SCOM Engineer SOE Build Engineer System Administrator System Engineer Systems Analyst Transition Coordinator Transition Manager UNIX System Administrator (AIX, HP-UX, Solaris) UNIX System Engineer (AIX, HP-UX, Solaris) View our latest Infrastructure, Networks & Support roles 113

114 IT SALES & MARKETING CANBERRA SALARY SURVEY Account Manager BDM - Managed Services - IT BDM - Software BDM - Software/Services BDM - Telecomm - Managed Services BDM - Telecomm/Hardware BDM Hardware/Infrastructure Head of Sales Inside/Internal Sales Marketing Director Marketing Manager Pre-Sales Product Manager Sales & Marketing Manager Sales Channel Manager

115 IT SALES & MARKETING (Continued) CANBERRA SALARY SURVEY Sales Director Sales Engineer Sales Support Technical Account Manager (TAM) Telemarketing Manager Telesales Representative VP Sales View our latest IT Sales & Marketing roles 115

116 IT SECURITY, COMPLIANCE & RISK CANBERRA SALARY SURVEY Chief Information Security Officer (CISO) Compliance Officer Governance and Security Analyst GRC Consultant IDAM Architect Identity & Access Management Consultant Information Security Analyst IT Security Manager Network Compliance Officer Network Security Administrator Network Security Analyst/Engineer PCI DSS Analyst Penetration Tester Risk & Compliance Analyst Risk & Compliance Manager Risk Analyst

117 IT SECURITY, COMPLIANCE & RISK (Continued) CANBERRA SALARY SURVEY Security Administrator Security Analyst Security Architect Security Consultant Security Program Manager Security Project Manager Systems Security Administrator View our latest IT Security, Compliance & Risk roles 117

118 LEADERSHIP & EXECUTIVE CANBERRA SALARY SURVEY Applications Development Manager - Large Scale Applications Development Manager - Small Scale CIO/IT Director CTO (Chief Technology Officer) General Manager Head of IT Infrastructure Manager IT Manager IT Vendor Manager/IT Procurement Manager Network Infrastructure Manager Outsourcing Manager Practice Manager Professional Services Manager Release Manager View our latest Leadership & Executive roles 118

119 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS CANBERRA SALARY SURVEY Business Analyst Change Coordinator Change Manager Data Analyst Head of PMO Lead Business Analyst Master Scheduler PMO Analyst PMO Coordinator PMO Manager Process Analyst Program Manager/Program Director Project Coordinator Project Director Project Leader Project Manager

120 PROJECT MANAGERS & BUSINESS/SYSTEMS ANALYSTS (Continued) CANBERRA SALARY SURVEY Project Officer/Admin Project Scheduler Service Delivery Manager Technical Business Analyst Technical Writer Trainer View our latest Project Managers & Business/Systems Analysts roles 120

121 SAP/ERP CANBERRA SALARY SURVEY SAP Consultant - Functional (Core modules) SAP Consultant - Technical (Core modules) SAP Consultant - Functional (Industry Specific (IS) modules) SAP ABAP SAP Architect (Core modules) SAP Architect (Industry Specific (IS) modules) SAP Basis Administrator SAP Team Leader SAP Systems Support Manager JDE/Oracle/Peoplesoft Functional Consultant JDE/Oracle/Peoplesoft Technical Consultant JDE/Oracle/Peoplesoft Architect JDE/Oracle/Peoplesoft Team Lead JDE/Oracle/Peoplesoft Developer JDE/Oracle/Peoplesoft Administrator Netsuite Technical Consultant Netsuite Architect Netsuite Team Lead Netsuite Developer Netsuite Administrator View our latest SAP/ERP roles 121

122 SOFTWARE DEVELOPMENT CANBERRA SALARY SURVEY Net Architect Actionscript Developer Android Developer Application Architect Applications Support Developer Applications Support Team Leader BizTalk Developer Developer -.NET Developer - C Developer - Java/J2EE Developer - Perl Developer - PHP Developer - Python Developer - Ruby on Rails Development Manager Development Team Leader Django Developer Enterprise Architect ios Developer Frontend Developer (HTML4/5, JavaScript, JQuery, CSS)

123 SOFTWARE DEVELOPMENT (Continued) CANBERRA SALARY SURVEY Oracle Fusion Developer SEO Specialist Sharepoint Developer Solution Architect Solution Designer Technical Lead WebMethods Developer WebSphere Developer View our latest Software Development roles 123

124 TELECOMMUNICATIONS CANBERRA SALARY SURVEY Base Station Deployment Engineer Data Communications Engineer DbORs Consultant Design Engineer DWDM Engineer Engineering Manager Fibre Designer/Planner Fibre Splicer Field Technician Team Lead Field Technician Implementation Manager Integration Engineer Mobile Device Manager MPLS Engineer Network Engineer - Level Network Engineer - Level Network Engineer - Level NOC Engineer NOC Manager NOC Team Lead

125 TELECOMMUNICATIONS (Continued) CANBERRA SALARY SURVEY Pre-Sales Engineer Pre-Sales Manager Radio Technician RF/Wireless Engineer Structural Engineer System Engineer Telco Architect Telco IP Transmission Engineer Telco Program Manager/Project Director Telco Project Coordinator Telco Project Manager Telco Rigger Telco Surveyor Video Conference Engineer VOIP/Telephony Engineer View our latest Telecommunications roles 125

126 TESTING & QUALITY ASSURANCE CANBERRA SALARY SURVEY Automation Test Analyst Data Warehouse Test Analyst Penetration Tester Performance Test Analyst Systems Test Lead Systems Test Manager Systems Tester Technical Writer Test Analyst Test Lead Test Manager UAT Test Analyst View our latest Testing & Quality Assurance roles 126

127 ABOUT GREYTHORN MARKET INSIGHTS & COMPENSATION OVERVIEW Established in 1976, Greythorn specialist technology recruitment has developed an enviable position as one of Australia s most reputable recruitment agencies. This reputation has been earned through countless proven solutions in permanent and contract technology recruitment. We utilise one of the most unique but highly effective recruitment models in the world - that is, the ability to supply a range and depth of technology professionals combined with a coordinated service delivery approach to ensure results quickly and efficiently. We are leaders in the supply of specialist technology professionals, placing over 500 permanent positions and more than 1000 contractors in new roles annually. Our Specialties Architecture Business Intelligence & Data Warehousing CRM Database Development & Administration Digital & Media Infrastructure, Networks & Support IT Sales & Marketing IT Security, Compliance & Risk Project Managers & Business Systems Analysts SAP/ERP Software Development Telecommunications Testing & Quality Assurance 95 % 93 % 87 % 98 % of our candidates would use us again* of our candidates would recommend us* of candidates rate the quality of our service higher than our competitors* of our clients would use us again* *Greythorn Post Placement Questionnaire 2012 Our consultants are subject matter experts in their verticals and this is reflected in their industry knowledge and ability to determine candidate suitability based on their skills and experience in a very short period of time. Our Locations EUROPE Dublin London We have a candidate care consultant in every office managing our dedicated candidate care program which includes a number of financial benefits, incentives and an efficient communication plan. For us, reputation is everything. AMERICAS Chicago Sao Paulo Seattle ASIA PACIFIC Brisbane Canberra Melbourne Singapore Sydney 127

128 CONTACT MARKET INSIGHTS & COMPENSATION OVERVIEW National Offices International Offices Brisbane P: E: [email protected] Chicago P: E: [email protected] Sao Paulo P: E: [email protected] Canberra P: E: [email protected] Dublin P: E: [email protected] Seattle P: E: [email protected] Melbourne P: E: [email protected] London P: +44 (0) E: [email protected] Singapore P: E: [email protected] Sydney P: E: [email protected] Disclaimer This research was carried out by means of an electronic questionnaire. The remuneration tables are supplemented with data and market information that Greythorn has access to. The results are provided as generic market information only. Greythorn does not make any warranties regarding the use, validity, accuracy or reliability of the results and information obtained. Greythorn will not be liable for any damages of any kind arising out of or relating to use of this information