Project Coordinator. Intereum 845 Berkshire Lane North Plymouth, MN

Transcription

1 Project Coordinator Basic Function: Plans and coordinates activities of assigned contract furniture day-to-day orders and projects, from inception of project to final close-out and invoicing, to ensure that the objectives of the project are accomplished within the project time frame and budget parameters. Assists sales representatives in meeting project margin goals, from initial proposal creation, through project completion. Focuses planning on providing the installation team with the information needed to perform their best in the field. Specific Responsibilities and Duties Customer/Account Servicing: Provides professional customer interface and client relations throughout project Maintains frequent contact with clients and project team; providing information on order status, shipping information and installation schedule Responsible for customer sign-offs and approvals for order processing Project Planning, Coordination and Management: Reviews overall project scope and manages scope to ensure it is updated as changes occur Develops a schedule and logistics plan based on overall project parameters, project schedule and scope, and customer s goals Works with dealer team to ensure that all projects are coordinated with or outside vendor s installation and team and HMPS in mind Provides technical consultation to customer and customer s team on electrical/data, product application, receiving and installation logistics Performs risk analysis for each assigned project to identify and mitigate any issues that may arise Coordinates installation with all third party firms (contractor, cabling, vendor, electrician, plumbers, movers, etc.)

2 Project Administration: Maintains accurate and detailed record keeping/project documentation, including records placed in CORE and central network drive Creates CAP specifications for non-project, small, day-to-day products Applies discounting to specified products and ensures margin goals are achieved Prepares labor quote using the scope, specification and drawings provided by design Creates proposals in CORE and sends to the client or sales person, as requested Assigns PO breaks and prepares proposals for ordering Submits purchase orders to vendors for order processing Reviews acknowledgment information inputted into CORE by the centralized Acknowledgment Specialist for flagged discrepancies; Reviews ship dates for adherence to original requirements Communicates any necessary changes to the manufacturer s customer service representative by and makes necessary changes to company purchase orders in CORE Creates, proposes to client and processes change order documents to reflect associated cost changes to project Creates work orders, requests install drawings and distributes work order to scheduling in a timely manner to be scheduled Produces reports for status meetings and provides other project reports to project team, as required Participates in status meeting with internal team, updating all involved with the progress of projects and installation Punch, Invoice and Project Close-Out: Using punch list information provided by the Customer Satisfaction Specialist, creates and places orders for warranty and non-warranty punch list, creates punch redline drawing, sets up work order and distributes to scheduling to schedule the punch list installation; responsible for punch list resolution Confirms project completion and sends invoice to client Manages all final project close-out requirements, including lien releases, contract requirements, and client sign-offs, etc.

3 Competency: Maintains accurate and detailed record keeping/project documentation, including records placed in CORE and central network drive Analytical: Problem solving ability in determining solutions that are both beneficial to the client as well as cost efficient for. Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills. Customer Service: Responds promptly to customer needs; Meets commitments. Oral Communication: Listens and gets clarification; Responds well to questions. Team Work: Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone s efforts to succeed. Written Communication: Writes clearly and informatively. Change Management: Communicates project changes effectively; Builds commitment and overcomes resistance. Quality Management: Demonstrates accuracy and thoroughness. Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Initiative: Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments. Quality: Demonstrates accuracy and thoroughness; Monitors own work to ensure quality. Quantity: Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

4 Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor s degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; CORE accounting and contact management software; AIM inventory software; CAP specification software. Certificates and Licenses: No certifications needed Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand. Core Values: Exhibits s Core Values; Positive, Can-Do Attitude, Quality Driven Through-out, Do the Right Thing, Continuous Improvement, Responsive

5 To apply for this position, please resume to Penny Rosson, Human Resources Coordinator at Our job descriptions are not employment agreements or contracts. Management has the exclusive right to alter a job description at any time without notice. is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.