POSITION ANNOUNCEMENT Information Technology Services Brownwood, Texas

Transcription

1 POSITION ANNOUNCEMENT Information Technology Services Brownwood, Texas Howard Payne University does not discriminate on the basis of race, color, national origin, gender (except where gender is a bona fide occupational qualification), age, veteran status, disability or genetic information. Only applicants meeting the Minimum Qualifications will be considered as candidates. Your signature on the Employment Application indicates your understanding of these statements. POSITION: Systems Administrator POSTING DATE: March 18, 2014 CLASSIFICATION: Full-Time, Exempt Staff. Full benefits apply, including tuition waivers for the employee and their dependents EMPLOYMENT BEGINS: June 1, 2014 SUMMARY of DUTIES: The Systems Administrator is responsible for managing and administering selected server systems, personal computer systems, providing systems and personal computer support and supervising student workers by performing the following duties. The AVP for IT Services may assign other duties. 1. Installs, upgrades and configures network printing infrastructures and maintains campus print management software. 2. Performs network troubleshooting to isolate and diagnose common network problems. 3. Assist with upgrades of network hardware and software components as required. 4. Assists with network and computer systems technical support to all users in order to better troubleshoot the system issues. 5. Coordinates with the AVP for IT to ensure proper licensing and maintenance of all computer hardware. 6. Assist with the training, planning and preparation for the annual computer rotation project with the PC Coordinator. 7. Maintain a list of systems issues; determine solutions to those issues and an acceptable schedule for resolving the issues. 8. Serves at the backup to the PC Coordinator. 9. Provide assistance as needed, to the AVP for IT and other IT Department staff. 10. Administers campus servers including anti-virus, patch management, web servers, licensing servers, and other systems as required by the AVP for IT. 1

2 POSITION ANNOUNCEMENT Information Technology Services Brownwood, Texas Howard Payne University does not discriminate on the basis of race, color, national origin, gender (except where gender is a bona fide occupational qualification), age, veteran status, disability or genetic information. Only applicants meeting the Minimum Qualifications will be considered as candidates. Your signature on the Employment Application indicates your understanding of these statements. MINIMUM QUALIFICATIONS: Bachelor's degree in a relevant program from an accredited university; two years of related experience with some supervisory responsibility desired; or equivalent combination of education and experience may be considered. Experience in higher education and with Microsoft Windows Server systems preferred. Must be proficient with commonly used Internet browsers. Must maintain a current Texas driver's license and be at least 21 years old to drive any vehicle, including personal vehicles, on behalf of the University while performing job duties. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds installing computer systems hardware. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. EXPECTATION: The University is a church-related institution affiliated with the Baptist General Convention of Texas, seeks to employ evangelical Christians who are dedicated to teaching and service as they model the principles of the Christian faith. The University is committed to the integration of learning and Christian faith in the pursuit of truth. Employees are expected to embrace the Christian mission and purpose of Howard Payne University and lead lives of service through active involvement in Christian activities both on campus and through a local church. Your signature on the HPU Employment Application indicates your understanding and affirmation of these statements. APPLICATION REQUIREMENTS: To be considered, applicants must submit an Employment Application (available at: and provide the names and contact information for three professional references to: Ms. Misti Watson Administrative Assistant, Business and Human Resources Howard Payne University 1000 Fisk Avenue, Suite 210 Brownwood, TX Phone: (325) DEADLINE for ACCEPTING APPLICATIONS: Until filled 2

3 Job Description Job Title: Systems Administrator Department: Information Technology Services Reports To: Jodi Goode, Assistant Vice President for Information Technology Services FLSA Status: Exempt Prepared By: Jodi Goode Updated Date: February 21, 2014 Approved By: Bill Fishback, Assistant Vice President for Business and Human Resources Updated Date: March 18, 2014 Expectation - Howard Payne University seeks to employ Christians, who are dedicated to teaching and service as they model the principles of the Christian faith. The University is committed to the integration of learning and Christian faith in the pursuit of truth. Howard Payne University expects its employees to be professing Christians and be willing to support the Christian mission and purpose of the University. As a result, the University expects employees to lead lives of service through active involvement in Christian religious life both on campus and through a local church. Your signature on this Job Description indicates your acceptance and affirmation of these statements. Summary - The Systems Administrator is responsible for managing and administering selected server systems, personal computer systems, providing systems and personal computer support and supervising student workers by performing the following duties. Essential Duties and Responsibilities include the following. The AVP for IT Services may assign other duties. 1. Installs, upgrades and configures network printing infrastructures and maintains campus print management software. 2. Performs network troubleshooting to isolate and diagnose common network problems. 3. Assist with upgrades of network hardware and software components as required. 4. Assists with network and computer systems technical support to all users in order to better troubleshoot the system issues. 5. Coordinates with the AVP for IT to ensure proper licensing and maintenance of all computer hardware. 6. Assist with the training, planning and preparation for the annual computer rotation project with the PC Coordinator. 1

4 7. Maintain a list of systems issues; determine solutions to those issues and an acceptable schedule for resolving the issues. 8. Serves at the backup to the PC Coordinator. 9. Provide assistance as needed, to the AVP for IT and other IT Department staff. 10. Administers campus servers including anti-virus, patch management, web servers, licensing servers, and other systems as required by the AVP for IT. Supervisory Responsibilities - This job supervises part-time student workers. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: 1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 2. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. 3. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. 4. Customer Service Effectively manages difficult or emotional situations; Solicits feedback to improve service; Responds promptly and effectively to requests for service and assistance; Meets commitments. 5. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. 6. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. 7. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 8. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. 9. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. 10. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves University resources. 2

5 11. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds and supports the University's mission statement and values. 12. University Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Benefits the University's through outside activities; Supports affirmative action and respects diversity. 13. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. 14. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. 15. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 16. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. 17. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Qualifications - To perform this job successfully, an individual must be able to perform each of the Essential Duties and Responsibilities listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Education and/or Experience Bachelor's degree in a relevant program from an accredited university; two years of related experience with some supervisory responsibility desired; or equivalent combination of education and experience may be considered. Experience in higher education and with Microsoft Windows Server systems preferred. Must be proficient with commonly used Internet browsers. 2. Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of employees, students and the public. 3. Math Skills - Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. 4. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 3

6 5. Computer Skills - To perform this job successfully, an individual should have knowledge of Database software; Commonly used Internet browsers; Inventory software; Microsoft System Center; Microsoft server configuration; Microsoft SQL Server and Microsoft Outlook, Excel and Word software. 6. License - Must maintain a current Texas driver's license and be at least 21 years old to drive any vehicle, including personal vehicles, on behalf of the University while performing job duties. 7. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds installing computer systems hardware. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. 8. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles; toxic or caustic chemicals used to clean and/or renovate buildings and maintain the grounds of the University. The employee is occasionally exposed to outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment from computer room equipment is usually moderate. By my signature below, I confirm I have read, understand and can meet all of the expectations and physical requirements in this Job Description. Signature Date 4