Direct Reports: According to staffing needs, the Farmer s Market Sales and Market Lead will have one or two Sales Associates who report to them.

Transcription

1 Job Title: Farmer s Market Sales & Market Lead Department: Farmer s Market Reports To: Farmer's Market Team Lead Direct Reports: According to staffing needs, the Farmer s Market Sales and Market Lead will have one or two Sales Associates who report to them. About Prather Ranch Meat Company: Prather Ranch Meat Co. (PRMC) raises, distributes & sells the finest quality, humanely-raised, flavorful meat products, with a commitment to providing exceptional customer experiences and consumer education about where our products come from and how they are raised. We sell our meats at our retail Meat Shop in San Francisco s Ferry Building, at farmer s markets, and through a growing wholesale operation. We have expanded our Ferry Building presence by preparing our own tasty, cooked to order creations using our products at our new American Eatery, adjacent to our Meat Shop. Job Summary: The Farmer s Market Department is a dynamic and ever-growing arm of PRMC that fosters entrepreneurs and rewards demonstrated success. Our business model allows Farmer s Market Rig Leads to operate as an independent, small business owner. We encourage them to make decisions regarding ordering product, scheduling and sales that promote profitability for the company. They are supported by the Farmer's Market Team Lead and Sales Operations Manager and responsible for creating and submitting weekly reports. We are excited to offer this unique opportunity to a hardworking individual with an entrepreneurial spirit. An ideal candidate will have demonstrated sales success, high standards of integrity and reliability, and the ability to thrive in an independent work environment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Exceed our customers expectations for service and provide a welcoming environment for all in accordance with the PRMC customer service standards. 2. Farmer's Market Lead Responsibilities a. Develop and maintain ordering procedures, inventory management, and meat sales for the farmer's markets, coordinating with FM Team Lead and adhering to the PRMC policies and procedures. b. Assist FM Team Lead in sales planning and development.

2 3. Managerial Duties c. Communicating weekly and quarterly sales goals and objectives to team. d. Maintain farmer's market equipment to ensure proper functioning. e. Perform inventories as assigned by the FM Team Lead. f. Monitor and help ensure that department area and property is kept neat, orderly and clean. g. Maintain a working knowledge of new products and new technology within the industry. h. Ability to work every Saturday and Sunday i. Valid driver s license, clean DMV and a background check a. Establish the day's priorities and assign production and preparation tasks for team to execute b. Maintain product movement through first in, first out rule (FIFO). c. Help ensure that rig team adhere to scheduled shifts and are ready for work when their shift begins. Denote absences, tardies and shift changes on department master schedule and attendance log. d. Monitor and help ensure that rig team wear proper clothing during shift, including PRMC shirt. e. Process paperwork in a timely and accurate manner. Use daily log and checklist as needed. f. Train, develop and assist in coaching team in customer service and work performance. g. Monitor employee work performance, taking corrective action as needed in accordance with established personnel policies. h. Ensure that communications to team are timely, clear, direct and respectful. i. Model supportive and participatory leadership qualities, promoting team building and motivating team to achieve departmental goals. j. Treat team with consistency and fairness in a style appropriate to a performance based work environment. 4. Financial Accountability a. Monitor and ensure labor and margin ranges comply with approved budget. b. Monitor and ensure direct and indirect expenses comply with approved budget. c. Understand equations, reports and financial terms used in the PRMC's management systems. d. Ensures that sales goals are met and exceeded 5. Abide by all PRMC policies and procedures as specified in the PRMC Employee Handbook. 6. Perform other tasks as assigned by Farmer's Market Team Lead and Sales Operation Manager. ESSENTIAL MENTAL REQUIREMENTS / COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: 1. Problem Solving Identifies and resolves problems in a timely manner

3 2. Customer Service 3. Managing People 4. Adaptability a. Manages difficult or emotional customer situations b. Responds promptly to customer needs c. Solicits customer feedback to improve service d. Responds to requests for service and assistance a. Makes self available to staff b. Provides regular performance feedback c. Develops staff s skills and encourages growth d. Solicits and applies customer feedback (internal and external) e. Continually works to improve supervisory skills a. Adapts to changes in the work environment b. Manages competing demands c. Able to deal with frequent change, delays or unexpected events 5. Attendance/Punctuality 6. Dependability 7. Quality 8. Quantity a. Is consistently at work and on time b. Ensures work responsibilities are covered when absent c. Arrives at meetings and appointments on time a. Responds to management direction b. Commits to long hours of work when necessary to reach goals c. Completes tasks on time or notifies appropriate person with an alternate plan a. Demonstrates accuracy and thoroughness b. Looks for ways to improve and promote quality c. Applies feedback to improve performance d. Monitors own work to ensure quality a. Meets productivity standards b. Completes work in timely manner c. Strives to increase productivity d. Works quickly

4 9. Safety and Security QUALIFICATIONS a. Observes safety and security procedures b. Determines appropriate action beyond guidelines c. Reports potentially unsafe conditions d. Uses equipment and materials properly To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Language Ability 2. Math Ability 3. Reasoning Ability 4. Computer Skills a. Comprehend complex instructions, correspondence and memos. b. Communicate effectively in oral or written form to staff. c. Effectively present information in one-to-one and small group situations to customers and other employees. a. Add and subtract two digit numbers and to multiply and divide with 10 s and 100 s. b. Perform these operations using units of U.S. currency and weight measurement, volume and distance. a. Apply common sense understanding to carry out detailed written or oral instructions. b. Deal with problems involving a few concrete variables in standardized situations. a. Use Microsoft Word, Excel and Outlook software proficiently. b. Use recipe management, inventory control, and scaling options software proficiently. ESSENTIAL PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Daily Physical Demands a. Stand

5 b. Use hands to finger, handle or feel c. Reach with hands and arms d. Walk, climb, or balance and stoop e. Lift and/or move up to 25 pounds f. Talk or hear 2. Frequent Physical Demands Lift and/or move up to 60 pounds 3. Specific Vision Ability Close vision, distance vision, peripheral vision and depth perception. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Occasional exposure a. Fumes or airborne particles b. Outdoor weather conditions c. Extreme cold (non-weather) 2. Frequent exposure Wet or humid conditions (non-weather) 3. The noise level in the environment is usually moderate IMPORTANT DISCLAMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions or its business, competitive considerations or the work environment change. Compensation: DOE. Prather Ranch Meat Company also offers an employee discount on its fabulous meat as well as vacation pay and paid holidays to full-time employees Scheduling: Full-Time or Part-Time, including weekends and holidays. Hours will vary depending on the number of days worked. This is to certify that I have received a copy of the job description for my job. I have read the job description and can do the essential functions of the job, including: - Essential Mental Requirements - Essential Physical Requirements

6 Signed: Employee s Signature Date Employee Printed Name