Welcome to Meridian Bank Texas Treasury Management Services

Transcription

1 Welcome to Meridian Bank Texas Treasury Management Services Getting started: As the Corporate Administrator, you are responsible for setting up all users. This includes establishing them on the system, setting transaction authority limits and granting permission to access accounts and functions. Business Internet Browser Requirements: Logging In After you access select business internet banking and enter your company id and user id enclosed in your welcome letter. Once you enter your information you will receive the One Time Security screen, select the phone number you wish to receive your security code via text. Enter your security code, then proceed to enter your temporary password. You will then proceed to enter a new password. Once you log in the welcome screen will display account balances. From this screen you can navigate by selecting the appropriate tab. Page 1 of 6

2 Tips: Archiving: Business Internet Banking maintains 90 days of history. Timeout: If you are logged in and do not perform some type of activity within minutes, your session will automatically time out. If this should occur, you will be presented with session time out pop up box. Select continue and your session will resume. Message Center: Periodically, the bank will send important information to you. This information can be located in the upper right hand corner of the home page under Message Center. Id s and Passwords: The Company will have a company ID assigned to them and will be used by each user. However, each user will have their own unique user ID and password. Reports: If your company has selected ACH and/or FedEDI you will find your information in the reports tab under downloadable reports. Help: The Help link is located in the upper right hand corner of the homepage and can assist you with any function in the online banking system. ACH and Wire Transactions: These transactions will no longer require the use of RSA tokens. All ACH and Wire transactions will require the transactions to be approved by 2 separate users before the transaction will be transmitted. Below you will find a few helpful hints on commonly used items: Add a New User This topic provides instructions for adding a user. User profiles are automatically saved after each step in the setup process is completed. Administrators can use the Save as draft link to save user profiles at any point in the setup process and complete the setup at a later time if necessary. Saved user profiles appear in the Manage Saved Users section on the User Administration page. Saved user profiles remain in this section until the setup is complete or they are deleted. To add a user, do the following: 1. Select Administration > User administration. a. Result: The User Administration page is displayed. 2. Click Create new user. a. Result: The New User - Profile page is displayed. 3. Define the User Information fields: Page 2 of 6

3 4. Define the User Telephone Number fields: 5. Click Continue. a. Result: The New User - Roles page is displayed. 6. Select one or more of the following User Roles: a. Allow this user to setup templates b. Allow this user to approve transactions c. Grant this user administration privileges 7. Click Continue. a. Result: The New User - Services & Accounts page is displayed. 8. Click the Add link next to each service to which you want the user to be entitled. a. Result: If a service requires accounts to be entitled, the row expands in the table to reveal the accounts that can be entitled for that service. Additionally, if a service interfaces with another application that requires an external ID, such as Commercial Capture Xpress (CCX), the row expands and includes a text field for the user to enter that ID. 9. If available, click the check boxes for each account to which you want the user to be entitled for the services you added, and/or enter the user's ID for any external application and then click Save changes. Clicking the Clear all link located above the service table opens the Clear Services & Accounts Confirmation dialog where you can remove all enabled services and account entitlements for the profile if desired. a. Result: The account/service rows are collapsed and a green check mark appears next to 10. Click Continue. each added service with the message "Service enabled, accounts entitled." If the service enabled does not require accounts to be entitled, the message "Service enabled accounts not applicable." appears. a. Result: Depending on the services you enabled for the user in the previous step, one or more of the following pages are displayed: New User - Limits, New User - ACH Limits, New User - Wire Limits, and New User - Bill Pay Limits. Page 3 of 6

4 11. If you enabled services that do not have limits, go to the next step. a. If you enabled an ACH, Wire, and/or the Bill Pay service, modify the limits as appropriate. Limits set at the user level only apply to that user and override the company-defined limits. Users cannot have a higher limit than the company. If user limits are not defined, then company level limits apply. 12. Click Continue. a. Result: The New User - Verification page is displayed. 13. Review the user's profile and then click Submit. Changes can be made by clicking the "Change" links on the left side of the page. a. Result: The New User - Confirmation page is displayed. i. For companies that do not require multiple approvals for Administration, clicking Submit creates and activates the user. For companies that require multiple approvals for Administration, clicking Submit submits the user profile for approval by other Administrators in the company. Lock or Unlock a User This topic provides instructions for locking and unlocking a user so they can/cannot access Internet Banking. To lock/unlock a user, do the following: 1. Select Administration > User administration. a. Result: The User Administration page is displayed. 2. Click the System access link next to the user you want to lock/unlock. a. Result: The User Profile - Edit User Information page is displayed. 3. Check the User Locked check box to lock/unlock the user. A checkmark indicates the user is locked. 4. Click Save changes. a. Result: The page is refreshed. Account Alerts The Manage Alerts page allows you to manage your account alert subscriptions and choose how you receive the alerts. Alerts are always sent to your online banking mailbox. To have alerts delivered to your primary or secondary address and/or mobile telephone number (if applicable), you must set up those delivery options on the Personal Preferences page. Page 4 of 6

5 Note: Alert subscriptions that are mandatory cannot be deleted. Mandatory alert subscriptions always appear with a checkmark before the name instead of a check box and do not have a Delete link. To access the Account Alerts page, do the following: 1. Select Administration > Manage alerts. a. Result: The Manage Alerts page is displayed. 2. Click the Account Alerts tab. a. Result: The Account Alerts tab is displayed. Add an Account Alert To add an account alert, do the following: 1. Select an account. 2. Click the Add link next to the alert subscription you want to add. a. Result: The table row expands, showing the alert description and delivery options. 3. Enter alert criteria if applicable. 4. Click the check box associated with each Send To option to which you want the alert sent. a. Note: The Send to column does not appear if you do not have an or mobile telephone (if applicable) defined on the Personal Preferences page. 5. Click Add alert. a. Result: The table row is collapsed and momentarily highlighted in yellow. A checkmark appears next to the alert subscription name to indicate it is now active. Add or Delete Multiple Account Alerts To add or delete an alert for multiple accounts at the same time, do the following: 1. Click the Set Up Account Alerts link. a. Result: The Set Up Account Alerts - Select Alerts page is displayed. 2. Click the Alert arrow, select an alert, and then click Go. a. Result: The Set Up Account Alerts - Select Alerts page is refreshed to show the accounts to which the alert can be added. 3. Select the Destinations as appropriate. 4. Select or de-select the Accounts as appropriate. The View drop-down list located above the Accounts table can be used to filter the accounts displayed on the page. 5. Click Save changes. Change an Account Alert To change an account alert, do the following: 1. Select an account. 2. Click the Change link next to the alert subscription you want to modify. a. Result: The table row expands, showing the alert description and delivery options. 3. Modify the alert criteria as needed. Page 5 of 6

6 4. Change the Send To options as appropriate. a. Note: The Send to column does not appear if you do not have an or mobile telephone (if applicable) defined on the Personal Preferences page. 5. Click Save alert. a. Result: The table row is collapsed and momentarily highlighted in yellow. Delete an Account Alert To delete an account alert, do the following: 1. Select an account. 2. Click the Delete link next to the alert subscription you want to delete. a. Result: The table row is collapsed and momentarily highlighted in yellow. Add Statement Viewing The Statements and Documents - Preferences page is used to add statement and document viewing to entitled accounts. Online viewing can only be added if you are an Administrator. If you are not an Administrator, you will not be able to access the Statements and Documents - Preferences page. 1. Select Reports > Statements and documents - account selection. a. Result: The Account and Document Selection page is displayed. 2. Click the Statements and Documents - Preferences link. a. Result: The Statements and Documents - Preferences page is displayed. 3. Select the Delivery Preference for each entitled account and document type: Paper, Online or Online & Paper. 4. Click Continue. a. Result: The Statements and Documents - Preferences Verification page is displayed. 5. Review the delivery preferences and click Save Preferences. a. Result: The Statements and Documents - Preferences Confirmation page is displayed. You will automatically receive a message in your online message center when new statements and documents are available for viewing. You can request an alert be sent when statements and documents are available for viewing through the Manage Account Related Alerts page. Reports: Ach Return items report will display by date of return. Corporate Payment report will display FedEDI addenda information. Reports are available each day a report is issued. Page 6 of 6