Robert M. Kossick, Jr., Esq.
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1 E-Government in Mexico: Current Developments & Future Challenges Robert M. Kossick, Jr., Esq Mirando Hacia el Futuro de las Telecomunicaciones en México M Segundo Foro Anual del Programa Telecom-CIDE 31 Marzo 2003, México M DF
2 Essential Idea: ICT Can Be Used For: Modernizing the delivery of government services and information Transforming the citizen-government relationship Potential Flow of Benefits: Efficiency Disintermediation Transparency & Accountability Conservation of Resources Dissemination of Information Citizen Participation Anti-Corruption Tool Citizen & Investor Confidence Economic & Political Development Competitive Position in Global Knowledge Economy
3 Conceptual Foundation
4 Conceptual Foundation Plan Nacional de Desarrollo ( ): Digital Government Vehicle for Accomplishing this Objective: Sistema Nacional e-méxico...the government has an important role to play in the country s adoption of digital technology. Accordingly, the government will develop a national system that provides the majority of the population with access to new information technologies and interconnects citizens, government, and the world at large. This system will be called e-méxico and will include education, health, business, and governmental services. Vicente Fox, PND
5 Overview of the Sistema Nacional e-méxico Council for the Sistema Nacional E-México Technical Secretary Oficina de la Presidencia de Políticas Públicas Operational Coordinator Secretaria de Comunicaciones y Transportes (SCT) Legal Framework Working Group Content Connectivity Systems E-Learning E-Health E-Economy E-Government E-Science, Technology & Industry Nation Wide Digital Connectivity CCDs NAP Principal Government Portal ( National Data Integration Center Online Services & Filing E-SAT Tramitanet Declaranet Compranet
6 Current e-government Developments in Mexico
7 Activity Measures & Projections:.gob registrations within cctld.mx : 12 (1995) to 1,082 (2001) gob.mx registration to citizen ratio: 1:376K 110 federal portals in operation 100% of high volume federal transactions online by 2006
8 Some Examples of Successful e-government Applications: Application/Launch Date Tramitanet SECODAM January 2002 Compranet SECODAM March 1996 Function Interactive Trámite Portal Interactive Public Procurement Portal Key Features/Advances 24/7/365 capacity 2,411,261 total hits Catalog of 2,064 trámites 20 trámites electrónicos Electronic signature mechanism 24/7/365 capacity 13,271,250 total hits 37,000 registered providers Detailed information regarding goods/services sought Information regarding sanctioned parties Electronic signature mechanism
9 Some Examples of Successful e-government Applications: Application/Launch Date e-sat SAT/SHCP 1997 Function Interactive Tax Portal Key Features/Advances 24/7/365 capacity Online declarations & payments 147,405 electronic declarations (August 2001-August 2002) 180,123,000,000 pesos of electronically realized payments (August 2001-August 2002) Improved information capture facilitates location of tax evaders, audits, & tax litigation Electronic signature mechanism
10 Other e-government Applications: Portal URL Health Education Commerce Customs
11 E-Government Progress by Federal Secreteriat 100% Maturation of Online Services SE SENER SECODAM SHCP SEDESOL NAFIN STyPS SER SEGOB SEP CAPFN SECTUR SS SRA SEDENA 0% 0 Number of Online Services Source: OPIG
12 Principal Future Challenges
13 Adequate Commitment of Resources: General Strategy: 90% private sector, 10% federal government Fiscal incentives e-méxico 2002 budget of 673,500,000 pesos Alternative Sources of Funding: Fidecomiso e-méxico Secretariat budgets External creditors (for example, the World Bank's U.S.$52 million Technical Assistance Loan to SAT)
14 Overcome Digital Divide: Weak PC Penetration PCs v. Per Capita GDP Computadoras Personales por cada 1,000 habitantes / BRASIL INDIA CHINA COLOMBIA FEDERACION RUSA CHILE MEXICO REP. COREA ARGENTINA PORTUGAL SUECIA GRAN BRETAÑA ESPAÑA IRLANDA FRANCIA ITALIA SINGAPUR AUSTRALIA HOLANDA mediana ALEMANIA JAPON Producto Interno Bruto por habitante / $ miles de dólares / 2000 (PPA) SUIZA CANADA ESTADOS UNIDOS mediana Fuente: WORLD BANK, World Development Indicators 2001 and International Telcommunications Union (ITU), World Development Report 2000
15 Overcome Digital Divide: Low Internet Usage Inernet Users v. Per Capita GDP Miles de usuarios de Internet / CHINA INDIA COLOMBIA BRASIL FED. RUSA MEXICO CHILE COREA PORTUGAL ESPAÑA ARGENTINA GRAN BRETAÑA ALEMANIA ITALIA SUECIA mediana SINGAPUR JAPON (47,080) FRANCIA HOLANDA SUIZA IRLANDA CANADA AUSTRALIA ESTADOS UNIDOS (95,354) Producto Interno Bruto por habitante / $ miles de dólares / 2000 (PPA) mediana Fuente: WORLD BANK, World Development Indicators 2001 and International Telcommunications Union (ITU), World Development Report 2000
16 Overcome Digital Divide: Solutions Centros Comunitarios Digitales (CCDs) COVERAGE National Coverage Phase Phase Phase PHASES 2,443 Local Seats of Government Salas de Internet in public facilities 10,000 Local Communities 25,000 Local Communities (95% of population) Private sector services (for example, LADANET, Internet cafes, etc.)
17 Modernization of Legal Framework: : A Good Start 2003 (+): Work to Be Done Electronic Signatures Data Messages Archiving Data Messages Consumer Protection Transparency Privacy Information Crimes Comprobante Fiscal
18 Strengthen Digital Culture: Use & Application of ICT Estonia Spain New Zealand Belgium Ireland Japan France Hong Kong SAR Norway Austria Australia Korea Switzerland Israel Netherlands Germany Taiwan Denmark United Kingdom Canada Iceland Sweden Singapore United States Finland NRI Rank Score Country Estonia Spain New Zealand Belgium Ireland Japan France Hong Kong SAR Norway Austria Australia Korea Switzerland Israel Netherlands Germany Taiwan Denmark United Kingdom Canada Iceland Sweden Singapore United States Finland NRI Rank Score Country China Turkey Costa Rica Croatia Mexico Lithuania Argentina Botswana Greece Thailand Slovak Rep Poland Latvia India South Africa Chile Tunisia Slovenia Malaysia Portugal Hungary Brazil Czech Republic Luxemburg Italy NRI Rank Score Country China Turkey Costa Rica Croatia Mexico Lithuania Argentina Botswana Greece Thailand Slovak Rep Poland Latvia India South Africa Chile Tunisia Slovenia Malaysia Portugal Hungary Brazil Czech Republic Luxemburg Italy NRI Rank Score Country Source: WEF
19 Strengthen Digital Culture: Solutions Increased Availability of IT Training Programs: Online Tutorials & Assistance Corporate Sector (for example, Microsoft, Sun, IBM, etc.) Academic Institutions (For example, CIDE, ITESM, IBERO, ITAM, etc.) Government and/or International Organizations (for example, the OAS' "e-government Academy," the World Bank-Government of Mexico "e- Government Diplomado," the Presidencia-INFOTEC-Berkeley "CIO Diplomado," and ILCE's Centros de Tecnología Educativa Mandatory Usage: Electronic tax payments Online Declaraciones Patrimoniales
20 Improve Interoperability & Integration of IT: Current Strategy: SAETI (Sistema de Administración Estratégica de Tecnología de Información) 2002 launch of the "portal de portales" ( Additional Strategies: Increased use outsourcing Create and impose a common and obligatory set of IT standards Network Access Point Government wide intranet National Data Integration Center
21 Enhance Interactive & Transactional Qualities of Federal Portals: SEMAR SEDENA SSP ASA BANRURAL CONADE PA SEPOMEX PGR SCT SAGARPA SEMARNAT SENERGIA SEGOB SRE SSA SECTUR CONACULTA LYFC IMP SRA DIF STyPS BANOBRAS CONACYT SEP ISSSTE INEGI LOTENAL PRESIDENCIA COFEMER CNA CONSAR PROFECO SEDESOL IMSS SAT PEMEX CFE NAFIN SHCP SECODAM SECONOMIA BANCOMEXT INFONAVIT N/A Emerging Improved Interaction Transactional Integrated Source:OPIG
22 E-Government in Mexico: Current Developments & Future Challenges Robert M. Kossick, Jr., Esq Mirando Hacia el Futuro de las Telecomunicaciones en México M Segundo Foro Anual del Programa Telecom-CIDE 31 Marzo 2003, México M DF
41 T Korea, Rep. 52.3. 42 T Netherlands 51.4. 43 T Japan 51.1. 44 E Bulgaria 51.1. 45 T Argentina 50.8. 46 T Czech Republic 50.4. 47 T Greece 50.
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