2 For any assistance please contact Tel: Contents Welcome to Online Billing 3 Registering for Online Billing 4 einvoicing and epayment 10 Logging in 11 Accessing your new invoices 13 Searching and sorting 15 Paying your invoices 17 Viewing account statements 22 Disputing an invoice 25 Adding further accounts 29 Changing your password 31 Cancelling your registration 33 Specifications 34
3 welcome to Online Billing with TNT Administration can be a time-consuming process. When you ve got a hundred and one things to do, the last thing you need is a pile of paperwork to record and file. Speed and simplicity is what you need. So to make life easy, we ve developed an electronic administration system that enables you to administrate all your accounts invoices, credits, statements and payments in just a few clicks. It s smart, it s fast and green too. Nothing could be simpler. This guide tells you all you need to know about using TNT s Online Billing system the more efficient way of managing your accounts.
4 registering for Online Billing with TNT Registering for Online Billing with TNT is quick and easy. Go towww.tnt.comand select Online Billing from the Shipping Tools dropdown menu. This will take you to the Online Billing login page. Now just click the option to register and follow four simple steps. 1. Registration information These details will be used to create your login user ID including your user name, password and address. Select your language, and enter your TNT account number. The location will be prefilled for you. The contact address is the address you wish to be contacted on once registration to the Online Billing system has been completed. This will be copied into the rest of the fields throughout the registration form as a default. The username must be unique on our systems and must be between six and fifty characters long. It is recommended that you use a generic address as your username. The password must contain alpha and numeric characters and must be at least six characters long. Once you have completed all the mandatory fields marked with a red asterisk, click Continue.
5 registering for Online Billing with TNT 2. Enrolment Please ensure you have an invoice that s less than 3 months old to hand. Then complete your account details and verify your customer status by detailing the invoice number and the full amount.
6 registering for Online Billing with TNT 2. Enrolment If you have more than one account, repeat the process and once you have added all your accounts click Confirm.
7 registering for Online Billing with TNT 3. Terms and conditions You need to accept the TNT Terms and Conditions of Carriage by ticking the box. Click Confirm to complete your registration.
8 registering for Online Billing with TNT 4. Confirmation You have now successfully registered for TNT s Online Billing. You can print your registration details by clicking Print Confirmation Details. You will receive an shortly to activate your login details.
9 registering for Online Billing with TNT 5. Welcome to Online Billing Simply click the link within the you ve received, within 24 hours after receipt of the . Enter your login name and password to successfully activate your registration.
10 einvoicing epayment and TNT s Online Billing system makes the laborious task of processing invoices and reconciling statements so much easier. In just a few clicks you can access all your account information without having to waste time searching for invoices in filing cabinets or filling in data manually. Receive your invoices online Get alerts as new invoices arrive Download invoices and statements as pdf or excel spreadsheets Access invoices and statements 24/7/365 Pay your invoices online Raise and track the progress of your invoice disputes
11 logging in to Online Billing with TNT There are a number of ways you can enter the Online Billing site. You can log on to select Online Billing from the Shipping Tools drop down menu and login to Online Billing. You can go directly to Or when we notify you that an invoice has been posted to your account, you can click on the in the . Then simply enter your login name and password and click the login button. If you forget your login name or password simply click on Forgotten login/password and we ll send it to your address (if this is your login name) and your notification address. If we don t have your address we ll send it to your company s registered user group.
12 logging in to Online Billing with TNT Once you ve logged in, you enter the Online Billing landing page. By clicking epayment you can pay your invoices online, view your account statement or raise and track the progress of an invoice dispute. By clicking einvoicing you can view all your invoices and credit notes from the last 26 weeks in several common formats.
13 accessing your new einvoices Viewing Once you ve selected einvoicing after logging in, a list of your new invoices and credit notes will automatically be displayed. You can view these as: A PDF. This is a soft copy of the actual invoice that contains exactly the same information as your original invoice and can be printed, ed or faxed. A data file (CSV, XLS or XML). This can be imported directly into your accounting software. To view the file in the format you want, simply click on the corresponding icon displayed in the key. If you want to download a number of different invoices (up to a maximum of ten), simply select the file formats you need, click Download Selected and this will create a zip file. Once an invoice has been downloaded or viewed the file will automatically be moved to the All Documents section of the site.
14 accessing your new einvoices Removing To delete items from New Documents simple select the one you want to remove and click Remove from New Documents. This will mark the invoice as read and transfer it to the All Documents section.
15 searching and sorting Searching When you need to search for a document that you have already viewed, click on All Documents. You will be able to search by: Account number Invoice number Invoice date Document type
16 searching and sorting Sorting You can organise your invoices by ascending or descending order according to: Account number Invoice number Invoice date Document type Amount Payment due date Click the relevant column header once for ascending order or twice for descending order. earchiving einvoicing enables you to store up to 26 weeks worth of billing information from the date you registered. After 26 weeks the oldest invoice will be deleted, so remember to download the files you need to keep on your system.
17 paying your invoices epayment From the Online Billing landing page, select epayment to pay your invoices online, view and download your account statements, or raise an invoice dispute and track its progress. Select invoices Select the invoices and any associated credit notes you want to pay. If you want to make a partial payment change the payment amount against the selected invoice(s) in the payment amount field. Click the Continue button.
18 paying your invoices Payment Method Select your mode of payment from the drop down list. Then select your payment method from the drop down list Click the Continue button.
19 paying your invoices Payment Details Enter your payment details relevant to the payment method you selected. Click the Continue button.
20 paying your invoices Authorisation Please be patient while your payment is being authorised.
21 paying your invoices Confirmation A payment confirmation will be displayed once your payment has been authorised showing your payment reference number. Please print the payment confirmation for you records. Click back to invoices to return to open invoices.
22 viewing paid bills Paid Invoices Download Payment Details To view the invoices that you have previously paid, select status Processed and the period you wish to view, then click Find. If you want to download the list of previously paid invoices, simply click the download button. You will then be prompted to download the list into a CSV file. To display the details of payments that paid an invoice simply click the already paid amount for the invoice you want to view.
23 viewing open items Open Items Detail View Download You can organise your invoices by ascending To display all your open items in a or descending order according to: consolidated list click detail view. Reference Reference Date Document number Amount. Click the relevant column header once for ascending order or twice for descending order. If you want to download the list of open items, simply click the detail view button. You will then have the options to download in Excel or CSV. The option to Print is also available in the detail view.
24 viewing balances & line items Balances Detail View View/Hide Sales Select the year you want to view the balances for. To display the items that make up any of the balances click the amount in the debit, credit or balance columns. To view an additional column that displays the value of sales for each month select Display Sales from the dropdown
25 disputing an invoice and tracking its progress Select your invoice Select Open Bills from the menu. Click on the Action icon for the invoice on which you wish to raise a dispute.
26 disputing an invoice and tracking its progress Dispute case details Select a reason (Cause) from the dropdown list, and enter detailed comments in the free text field. Please specify for which shipment on your invoice you wish to raise a dispute. Then click Send.
27 disputing an invoice and tracking its progress Dispute case confirmation You will receive a confirmation that your dispute case has been created. To track its progress, click on Dispute Cases in the menu.
28 disputing an invoice and tracking its progress Dispute Cases To view all the dispute cases that you have previously raised, select status All and the period you wish to view, then click Find. To only view disputes cases that are currently open, select status Open and the period you wish to view, then click Find. Detail View To display the details of a dispute case, or send a message to TNT regarding a dispute case, click the dispute case ID of the dispute case.
29 adding further accounts Registering additioanal accounts To add more accounts to your Online Billing user id, select Account Maintenance from the Online Billing landing page. Select Register Additional Account. Delete account From this page you can also remove an account from your user id. Simple select the account number you wish to remove, and click Delete Account. To go back to the Online Billing landing page, click Cancel.
30 adding further accounts Account details Please ensure you have an invoice that s less than 3 months old to hand. Then complete your account details and verify your customer status by detailing the invoice number and the full amount. Click Add Account.
31 changing your password Change password To change your password, select Password Maintenance from the Online Billing landing page. Then select Change Password.
32 changing your password Change password Enter your existing password, then enter your new password twice. Click the Save button.
33 cancelling your Online Billing registration Cancel registration To cancel your Online Billing registration, select Password Maintenance from the Online Billing landing page. Then select Cancel Registration, and confirm your cancelation.
34 specifications There are a number of requirements you need to operate our Online Billing system. Required: Web browsers Latest version of Microsoft Internet Explorer 7 or later, and Firefox 3 To view invoices in PDF format Adobe Acrobat v9.0 and Adobe Reader v8.0 To enable the download of the invoice data Microsoft Excel 97 and above Minimum requirements: Windows 95, NT4, 98, Me, 2000 or XP Professional Processor 500 MHz RAM 64 Mbytes Display 800x600 screen resolution and 16-bit colour
e-administration your guide to using with TNT For any administrative assistance please email email@example.com For any technical advice please contact 01827 711 611 Contents welcome to e-administration
e-invoicing your guide to using with TNT A For any technical assistance please email Atherstone.Helpdesk@tnt.com or call 01827 711 611 Contents welcome to e-invoicing with TNT 03 registering for e-invoicing
Click & Ship dhl ONLINE SHIPPING USER GUIDE http://bookuk.dhl.com A customer guide for sending time definite international and domestic shipments online 2 Click & Ship contents contents 04 Getting started
Welcome to My Account a fast and easy way to manage your WinWholesale account online! This tutorial will provide you with step-by-step instructions for accessing and navigating the Invoices and Statements
Version 1.2 Last update: 30 April 2015 TABLE OF CONTENTS 1. Connecting to Client Manager 2 1.1. Logging into the system 2 2. Client Level Features 3 2.1. Group Availability 3 2.2. Client Selection 4 2.3.
User guide for the Cskills Awards Awards Online system Published by Cskills Awards, CITB, Bircham Newton, King s Lynn, Norfolk PE31 6RH First published 2008 Revised July 2013, January 2014, April 2014,
Introduction The details contained in this document are a guide for customers to understand how to use TNT s einvoicing application. TNT einvoicing is accessible via TNT s website. The following screen
A Guide to using egas Lead Applicant egas Browsers and Browser Settings Logging In Passwords Navigation Principles Your Contact Details Tasks Overview Completing Tasks egas The Health and Care Research
User Manual Version 2.7 October 2012 Contents 1 To Access Shell Card Online e-invoicing Service... 3 1.1 How to access e-invocing service via Shell Card Online... 3 1.2 What to do if you forget your password...
Customer Management Services (CMS) Customer User Manual Version 1.2 April 2009 Page 1 of 23 Table of Contents 1 AN INTRODUCTION TO CMS... 3 2 GETTING STARTED WITH CMS... 4 ONLINE HELP... 4 ACCESSING CMS...
Resolve Disputes User Guide Online Merchant Services Copyright Statement Copyright 2012 by American Express Travel Related Services Company, Inc. All rights reserved. No part of this document may be reproduced
Frequently asked questions. What is Bath Online? Bath Online is the online savings service from Bath Building Society that provides you with 24-hour access to view your existing savings accounts and the
FedEx Billing Online User Guide Introduction FedEx Billing Online allows you to efficiently manage and pay your FedEx invoices online. It s free, easy and secure. FedEx Billing Online helps you streamline
ProExtra eclaiming User Guide Welcome to ProExtra eclaiming. You can use this system to submit claims to ProCare, for the services you have provided to patients referred to you by their GPs. You will need
Welcome to Cypress Connexion your one-stop-shop for accessing and managing your Cypress Communications account online, at your convenience. The following guide will provide you with helpful information
PaymentNet Cardholder Quick Reference Card Corporate Card ffwelcome to PaymentNet The Welcome screen displays each time you log on to PaymentNet; it serves as your starting point or home screen. PaymentNet
INVESTOR360º CLIENT USER GUIDE TABLE OF CONTENTS 1. About Investor360 3 1.1 What does Investor360 provide? 3 1.2 Security 3 2. Logging in to Investor360 4 3. Welcome to Investor360 7 4. Navigating in Investor360
Grant Management System State Administrators Manual About the new Grants Management System The Propane Education & Research Council s Grant Management System (GMS) is based on a commercial product, EzGrants,
My ø Business User guide Contents Page 1 Contents Welcome to your My ø Business user guide. It s easy to use. Move your mouse over the page to get to the section you want. Click on the links at the top
Online Banking User Guide Page 1 of 14 Set Up and Access to Online Banking How do I set up Online Banking? To enroll in Online Banking, complete the following: 1. Go to https://www.cobnks.com. 2. Under
Basic Online Banking User s Guide Version 3.0 OVERVIEW General Navigation Information: Supports backward and forward browser navigation Print and Help buttons are available from most pages Single-clicking
STAAR Assessment Management System User s Guide STAAR Grades 3 8 and End-of-Course Assessments March 2, 2016 Student Assessment Division Texas Education Agency 1701 N. Congress Avenue Austin, TX 78701-1494
ELECTRONIC FREIGHT PAYMENT QUICK REFERENCE GUIDE Contents Introduction... 2 To Get Started... 2 Viewing Your Invoices... 3 To Inquire About Missing Invoices... 5 Approving Or Disputing Your Invoices...
evantage Information - General Information On this page: evantage Information - General Information Overview What can evantage do (features) Hours of operation Who is eligible to enroll When is the account
Quick Start Guide 1 Our easy to use guide will get you up and running in no time! The guide will assist you with: Generating your Sage Pay login Navigation Creating contacts Creating system users Setting
Do you have a question about MyAccounts? Just click on the relevant question from the list below for further information. To download the documents on this page, you must have Adobe Acrobat Reader installed
First Security Bank Retail User Guide Rev: 09/23/2015 UUX Support Overview About the Unified User Experience (UUX) Hardware and software requirements Exploring the Accounts page Accounts The Menu The Sidebar
ExpressShipper Quick User Guide ExpressShipper Section 0 Page 1 of 1 Section 1: Structure of the User Guide In this section This section contains the following topics: Topic See Page What is the purpose
Order Management Tour Guide Table of Contents Welcome to Sysco Market s Order Management Application!... 4 Tips for Getting Started... 4 Buttons... 5 Icons... 6 Ordering... 7 Tips for Ordering... 7 Creating
What s Inside Security............................ Getting Started...................... 5 Account Access...................... 6 Account Detail...................... 7 Transfer Funds......................
View Payments User Guide Online Merchant Services Copyright Statement Copyright 2010 by American Express Company. All rights reserved. No part of this document may be reproduced in any form or by any electronic
FedEx Ship Manager TM at fedex.ca Shipping Administration Getting Started Guide Managing the shipping process within your company Welcome to Shipping Administration What is FedEx Ship Manager TM at fedex.ca
The Cancer Institute NSW Grants Management User Guide Version 1.1 12 February 2016 Contents 1. Registration 2 2. Login to the Institute s GMS 3 3. Forgot password 3 4. The home page 4 5. Creating a profile
ORS The Online Reporting System (ORS) provides participation reports for students taking the Florida Standards Assessments (FSA) tests. Logging in to ORS (DAC, CBT, SA) ORS Login 1. On the FSA portal (www.fsassessments.org),
Usermanual Active Tracing 3.3 Full Visibility Complete chain of consignment tracking and paperless proof of delivery Benutzerhandbuch, November 2009 Seite 2 Table of contents Introduction... 3 1. Access...
Klais & Company, Inc. StatusLink Member User Guide Contents Contents Overview... 1 Purpose... 1 America Online (AOL) Users... 1 Helpful Hints... 2 Getting Started... 3 Register With StatusLink... 3 Member
Page 1 of 9 webforms Quick Reference Version 6.0 Background & Overview webforms is the latest addition to the Progressive B2B product range. Ideal for s who are yet to become EDI (Electronic Data Interchange)
Diners Club Corporate Account Manager The Diners Club Corporate Account Manager is designed to give Account Administrators 24-hour access to quickly and easily manage their accounts online. This document
NetClient CS Document Management Portal User Guide version 9.x TL 23560 (6/9/11) Copyright Information Text copyright 2001-2011 by Thomson Reuters/Tax & Accounting. All rights reserved. Video display images
Mutual of Omaha Insurance Company GIRL SCOUTS OF THE USA OPTIONAL INSURANCE ONLINE ENROLLMENT USER GUIDE FOR COUNCIL AUTHORIZED PERSONNEL ONLY M25222_0814 1 CONVENIENT ONLINE ENROLLMENT It s easier than
TRUSTOnline u s e r g u i d e version 8.4 October 2013 TABLE of CONTENTS Access Trust Online... 1 Login to Trust Online... 1 Enhanced Authentication Login... 3 Select an Account... 5 Locate an Account...
Course Inventory Management System: Beginners Guide The below information serves as an overview displaying how to access and perform general functions within the Course Inventory Management (CIM) System.
Quick Start Guide 1 Our easy to use guide will get you up and running in no time! The guide will assist you to: Validate bank numbers Validate ID numbers Access number tips Release funds to your bank Transfer
How to Use e-commerce on www.avantormaterials.com Welcome to the Avantor Website! Setting up an account, ordering products and checking your order status have never been easier. Simply follow the instructions
Getting Started With the APTA Learning Center for PT CPI Course Participants A Basic Overview Prepared by: APTA Professional Development Department Date: March 2009 2009 The American Physical Therapy Association
Web Business Banking Getting Started Guide: Payments and Transfers Version 8.05.22 Contents Contents...2 Introduction...3 Need Help?... 3 System Requirements... 4 Supported Browsers...4 Supported Operating
Verified Volunteers System User Guide 10/2014 For assistance while navigating through the system, please contact Client Services at: RCAN@verifiedvolunteers.com - (855) 326-1860 - Option 1 Welcome to Verified
CyberSource Business Center CS-5-123110 Copyright 2010 Harris Connect, LLC. all rights reserved. Reproduction in any form without the express written consent of Harris Connect, LLC. is strictly prohibited
understanding MyAccount https://myaccount.fuelbroadband.co.uk Contents 1. How to Log in to MyAccount 2 2. What can you do from the welcome page of MyAccount? 4 3. Understanding My Bill 5 4. My Alerts 7
Florida Department of Environmental Protection Office of Technology and Information Services Industrial and Domestic Wastewater EzDMR (Discharge Monitoring Reporting) External User s Guide Prepared by:
Overview (see page 1) Things You Should Know (see page 1) Getting Started (see page 2) Licenses and Registration (see page 6) Usernames Passwords and Login (see page 7) BabyWare Imperial PC Software Overview
EPay User Guide Welcome to Explorer s EPay Online payment services. We offer our payment services in partnership with Bank of America, and hope that you find EPay easy to use! This guide provides an overview
REGISTERING YOUR ACCOUNT FOR ONLINE ACCESS HEALTH SAVINGS ACCOUNT EMPLOYER WEBSITE GUIDE A note to accountholders with multiple account types with Sterling HSA: We now support a single login for all of
Logging into GTE Online Banking Visit gtefinancial.org Click LOGIN Online Banking Select the Enroll in Online Banking link Follow instructions to create a username, password, and set up MyKey Make payments
ExpressShipper Quick User Guide ExpressShipper Section 0 Page 1 of 63 Section 1: Structure of the User Guide In this section This section contains the following topics: Topic See Page What is the purpose
Bahamas Tax Information Exchange Portal Documentation This sub section of the Portal Documentation covers the following Topics: Portal Overview Portal Login Account Status Reportable Account File Processing
State of Michigan Data Exchange Gateway Web-Interface Users Guide 12-07-2009 Page 1 of 21 Revision History: Revision # Date Author Change: 1 8-14-2009 Mattingly Original Release 1.1 8-31-2009 MM Pgs 4,
FedEx Billing Online User Guide Introduction FedEx Billing Online allows you to efficiently manage and pay your FedEx invoices online. It s free, easy and secure. FedEx Billing Online helps you streamline
Website Administration Security Guide September 2012 TABLE OF CONTENTS Introduction... 1 General Overview... 1 System Requirements... 1 Important Administrator Terms... 2 Security Services Administration...
Deposit Direct Getting Started Guide Table of Contents Before You Start... 3 Installing the Deposit Direct application for use with Microsoft Windows Vista... 4 Running Programs in Microsoft Windows Vista...
Despatch Manager Online Shipper User Training Guide February 2015 Version 2.0 Part 1 Contents Using the DMO Shipping System 2 Introduction 2 Where to Start 2 Welcome Page 3 The Menus 3 Enter a Shipment
User manual for Knowledge Center (Portal for Distributors) Page 1 USER MANUAL FOR KNOWLEDGE CENTER - PORTAL FOR DISTRIBUTORS VERSION 3.1 PREPARED BY IVAN TAGILTSEV (IT CONSULTANT) GIVEN IMAGING LTD 02-02-12
CONNECT MANAGER SUPPLY ORDER MANAGEMENT TOOL 3.5 MANUAL Table of Contents Open Supplier Network SM Table of Contents 1 How to Get Started..3 Viewing Orders....6 Processing Orders. 12 Exporting Orders...16
Netteller: Online Banking User Guide Welcome to Manhattan Bank s Online Banking System Netteller. Netteller is a safe, secure and reliable way to access your account any time and anywhere you choose. Now,
UTHSCSA Facilities Management Workflow Guide Powered by: 8/05/08 Table of Contents Preface Page 1 Getting Started Page 2 How does it work? Page 3 How will I know what I need to do and when to do it? Page
91.527 - Human Computer Interaction Final Project Tutorial Hardware Inventory Management System (HIMS) By Table of Contents Introduction... 3 Running HIMS... 3 Successful Login to HIMS... 4 HIMS Main Screen...
Managing your MrSite account Managing your MrSite account Welcome to MrSite we re sure you re going to have lots of success with your website, whatever you want to achieve. If you ever need to manage your
A Quick and Easy Guide to PERSONAL ONLINE BANKING WELCOME Whether you re at home, at work or on the road, BancFirst is available 4 hours a day, 7 days a week with Personal Online Banking. These services
BMO NESBITT BURNS Gateway User Guide An Online Standard in Connectivity Gateway User Guide Table of Contents Introduction................................ Signing into Gateway... Ensuring the Security of
INTERNAL USE ONLY All Colleagues Landing Page User's Manual Version 5 Table of Contents Login... 2 Password Features... 4 Expired password...4 Password reset...6 Region Selection... 8 Changing Your Region...8
Strategic Information Reporting Initiative (SIRI) User Guide for Student Dashboard Table of Contents I. Signing into SIRI... 3 A. Logging on... 3 B. Accessing SIRI off campus... 4 C. Questions... 4 II.
Merchant Interface Online Help Files REGAL t e c h n o l o g i e s t h e f u t u r e o f p a y m e n t s Table of Contents Merchant Interface Online Help Files... 1 Tools... 2 Virtual Terminal... 7 Submit
ecall Help Status: July 2013 Table of contents 1. The structure and navigation elements of ecall... 2 1.1 Main Navigation... 2 1.2 The Menu... 2 1.3 Menu sub-items... 3 1.4 Help... 3 1.5 Mandatory fields...
HSBCnet Application Guide It s easy to to get get started with with HSBCnet 1. Verify that you meet minimum system system requirements. 2. Complete HSBCnet Customer Agreement, including online online registration,
Table of Contents 1 Access to Awards Website 2 2 Wine Registration Home Page 3 3 Login 4 4 Creating New User Account 4 5 Authorizing a New User to a Company 6 6 Enter and Edit Wines 8 7 Searching for a