Hospitality and Tourism 2016 PROGRAMMES

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1 Hospitality and Tourism 2016 PROGRAMMES Taste life. Right here

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3 Passion, service and flavour. These are some of the key ingredients we bring together in our School of Hospitality. Cookery. Patisserie. Barista skills. Bartending. Front-of-house. Tourism. Travel. Hotel Reception. Hospitality Management. Event Management. Our modern facilities offer you the perfect environment to develop skills for the exciting world of hospitality. Gain qualifications that are valued worldwide. Travel with your skills. Learn from tutors who have worked in New Zealand and abroad. Study in the heart of Wellington s CBD. Close to tourist attractions like Te Papa, near the biggest venues and right amongst the city s bars and restaurants. Where could this career path take me? Choose from five-star restaurants, international hotels or tourism attractions in New Zealand or overseas. The ongoing growth of tourism means there are real needs for hospitality skills. Through our programmes, you can learn different aspects of the hospitality business from front-of-house or patisserie right through to financial management and marketing a tourism attraction. Our industry-experienced tutors can also help you to make vital connections that could lead to job opportunities. Career opportunities > Restaurateur > Bartender > Waiter/Waitress > Cruise Ship Attendant > Chef/Cook > Customer Service Officer > Caterer > Restaurant Operations Manager > Food Service > Hotel Receptionist > Baker > Hotel Manager > Host/Hostess > Event Manager > Patisserie Chef > Tourist Attraction Host > Bar Manager

4 Qualification Pathways Hospitality and Tourism Level 2 Level 3 The chart shows how you can progress through our programmes. The level you start at is dependent on your academic record and/or previous work experience. The range of programmes provides opportunity to up skill or specialise. NZ Certificate in Hospitality (Cookery/Food and Beverage) NZ Certificate in Cookery NZ Certificate in Food and Beverage (Restaurant and Barista) NZ Certificate in Tourism NZ Certificate in Accommodation (Reception and Portering)

5 Level 4 Level 5 Level 7 NZ Certificate in Cookery NZ Diploma in Cookery (Advanced) with strands in Cookery and Patisserie Bachelor of Applied Management major in Hospitality Management NZ Certificate in Food and Beverage (Restaurant) Bachelor of Applied Management major in Event Management NZ Certificate in Tourism NZ Diploma in Tourism and Travel NZ Certificate in Hotel Reception

6 Cookery Gain the cookery or patisserie skills to work around the world. You ll learn in the kitchen and serve the public in our training restaurant. There are plenty of other opportunities too, such as competitions and industry events. New Zealand Certificate in Hospitality Level 2 Start: July 2015, March 2016, July 2016 Length: 12 weeks, full-time Campus: Petone New Zealand Certificate in Cookery Level 3 Start: July 2015, March 2016, July 2016 Length: 17 weeks, full-time Campus: Petone Want to get started on a career in the hospitality industry? This foundation programme will give you the skills and knowledge to work in a variety of entry level positions. Or you may decide to carry on studying and further develop your hospitality skills. > Learn basic cooking methods > Practise cooking in a professional environment > Develop customer service skills > Learn food and beverage service skills New Zealand Certificate in Cookery (Level 4) Career opportunities include working as a trainee chef, café or restaurant assistant, trainee bar person. This professionally oriented programme provides the essential skills required to work as a chef in an entry level position. Producing the basic dishes required in a commercial kitchen within the hospitality sector. This course allows entry to further study. > Health and safety > Commercial kitchen procedures > Cook, prepare and present dishes > Learn about nutritional value New Zealand Certificate in Cookery (Level 4) Career opportunities include working as a chef in hotels, restaurants, bistros, cafés, catering companies and in the tourism industry. Incorporating the City & Guilds Certificate in Food Preparation and Cooking ( )

7 New Zealand Certificate in Cookery Level 4 Start: July and October 2015, March 2016, July 2016 Length: 34 weeks, full-time Campus: Cuba Street, Wellington Certificate in Patisserie Level 4 Start: July 2015 (last offering) Length: 21 weeks, full-time, four days per week Campus: Cuba Street, Wellington This programme combines theory with hands-on experience and is your entree into the world of culinary arts. Taught by our highly skilled and industry respected tutors, you will learn to master the techniques of food preparation and basic cooking skills through to more advanced methods. > Develop your skills and knowledge in different styles of cuisine from Asian, contemporary New Zealand, to classical French cooking > Gain a working knowledge of nutritional principles > Learn how to plan and cost a menu New Zealand Diploma in Cookery (Advanced) (Level 5) Career opportunities include working as a chef in hotels, restaurants, bistros, cafés, catering companies and in the tourism industry. Incorporating the City & Guilds Diploma in Food Preparation and Cooking ( ) Pursue a career as a specialist patisserie chef or add to your existing cooking expertise. This innovative and exciting programme is designed with a specialist focus to suit your needs and will enable you to gain an internationally recognised patisserie qualification. > Learn traditional basic and advanced techniques of patisserie > Gain an understanding of cake decorating including fillings and glazes > Learn the techniques of sugar and chocolate work > Gain skills in budget control and managing costings > Add to your product knowledge New Zealand Diploma in Cookery (Advanced) (Level 5) Cookery strand You may wish to specialise as a patisserie chef providing further opportunities for you in bakeries or as a dessert chef. Incorporating the City & Guilds Diploma in Food Preparation and Cooking (Patisserie) ( ) For complete programme codes, course descriptions and entry requirements, please refer to

8 Advanced Cookery and Patisserie The New Zealand Diploma in Cookery (Advanced) with strands in Cookery and Patisserie is a new programme. Focus on cookery or patisserie, preparing yourself for senior roles in industry. New Zealand Diploma in Cookery (Advanced) with strands in Cookery and Patisserie Level 5 Start: March 2016, July 2016, October 2016 Length: 34 weeks, full-time Campus: Cuba Street, Wellington Learn how to develop yourself for kitchen management. Build on your culinary abilities focusing on either Cookery or Patisserie. Develop skills that will allow you to move up to a supervisory role and run a commercial kitchen. > Learn how to design, develop, plan and cost menus > Manage staff and resources to achieve targets > Present your dish ideas using best-practice contemporary techniques and advanced culinary skills. The skills you acquire though the course and relevant experience will prepare you to move quickly into senior roles within industry. Increased opportunity to mobilise and transfer your skills within our industry s global environment. International Recognition WelTec has aligned the New Zealand Diploma in Cookery (Advanced) level 5 with the internationally recognised City and Guilds Advanced Diploma in Food Preparation and Cookery Supervision. Patisserie students will also have the opportunity to obtain the City and Guilds Diploma in Patisserie. Incorporating the City & Guilds Advanced Diploma in Food Preparation and Cookery Supervision ( ) Core Courses (for all students) > Introduction to staff management > Kitchen, operational procedures > Work-integrated learning > Food production supervision Then choose between: Patisserie > Desserts > Gateaux varieties > Yeast products > Pastry items OR Cookery > Global cuisine influences and techniques > Traditional larder techniques > Sustainable practices > Modern larder preparations For complete programme codes, course descriptions and entry requirements, please refer to

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10 Food and Beverage Serve real customers in Bistro 52, our training restaurant and bar. Learn barista skills and serve customers at our training cafe 'The Latte Lab'. Work as a waiter, barista, bartender or front-of-house. New Zealand Certificate in Food and Beverage strands in Restaurant Service and Barista Level 3 Start: July 2015, March 2016, July 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington New Zealand Certificate in Food and Beverage Service Level 4 Start: July 2015, July 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington In this foundation programme, our specialist lecturers will equip you with the core front-of-house skills needed to begin working as a professional waiter, barista or bartender. You will be able to gain experience working in our purpose-built central city training restaurant. Look professional in our contemporary uniform. > Gain insight into the world of restaurant, hotel and café service > Learn hands-on skills in professional table service > Gain skills in the use of barista equipment > Expand your menu and beverage knowledge > Learn skills in cash handling and in other areas of service environments New Zealand Certificate in Food & Beverage Service (Level 4) Employment opportunities exist in New Zealand and overseas in a wide range of front-of-house roles working in cafés, restaurants, bars, hotels, airlines and in the tourism industry. Incorporating the City & Guilds International Award in Barista Skills ( ) This professionally orientated programme is designed for those interested in supervisory roles within the hospitality industry. The Certificate in Food and Beverage Service (Level 4) builds on the knowledge and skills already gained in the Level 3 programme, while giving you hands-on supervisory restaurant management experience. > Gain further insight into the food and beverage industry > Gain hands-on understanding of supervisory roles > Develop your skills in table and silver service > Enhance your knowledge of wine and beverages > Gain the skills and expertise to enable you to work in bartending > Become skilled in the use of barista equipment > Expand your menu and beverage knowledge > Learn skills in billing procedures Diploma in Tourism and Travel (Level 5) Employment opportunities exist in New Zealand and overseas in a wide range of front-of-house roles working in cafés, restaurants, bars, hotels, airlines and in the tourism industry. Careers also exist in supervisory roles. Incorporating the City & Guilds Diploma in Food and Beverage Service ( ) For complete programme codes, course descriptions and entry requirements, please refer to All programmes are subject to NZQA approval.

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12 Tourism One in ten working New Zealanders is employed in the tourism industry. If you re keen to travel, Tourism can also be an excellent option for working abroad. You ll learn by seeing our industry in action. Experience some of New Zealand s tourism attractions on our field trips. New Zealand Certificate Tourism Level 3 Level 4 New Zealand Certificate Tourism Start: July 2015, March and July 2016 Length: 17 weeks, full-time Campus: Church Street, Wellington CBD Start: July 2015, November 2015, July 2016 Length: 17 weeks, full-time Campus: Church Street, Wellington CBD This programme is suited to anyone wanting to start work in the field of tourism. You will gain the foundation skills necessary for entry into this industry, both in New Zealand and overseas. Get hands-on experience with a class field trip and many local visitor attractions. > Gain an introduction into the fundamentals of travel and tourism > Learn practical skills in customer service > Gain experience in ticketing and reservations > Gain an understanding of marketing Certificate in Tourism (Level 4) Employment opportunities exist in a variety of tourism related roles in New Zealand and overseas including tour guiding, visitor centres, tourist attractions, airlines, rental car companies, hotels and cruise ships. Incorporating the City & Guilds Certificate in International Tourism Following on from the Certificate in Tourism (Level 3), this programme focuses on the business side of tourism. You will continue to enjoy an invigorating hands-on approach to learning and class field trips. > Increase your knowledge of business operations including accounting systems > Gain an understanding of destination marketing > Develop skills in staff management > Learn about health and safety requirements New Zealand Diploma in Travel and Tourism (Level 5) Employment opportunities exist in New Zealand and overseas in a wide range of areas such as theme parks, tourism rental and accommodation businesses, adventure and travel businesses and public and private sector information centres. You may also progress on to higher level study to increase your employment options further. Incorporating the City & Guilds Diploma in International Tourism For complete programme codes, course descriptions and entry requirements, please refer to

13 New Zealand Diploma in Tourism and Travel Level 5 Start: March 2016 Length: 34 weeks, full-time Campus: Church Street, Wellington CBD Interested in a career in the diverse and rewarding world of tourism? This programme allows you to grow your existing knowledge of tourism and hospitality. Learn about current business practice. Enhance your career prospects. > Learn about the different aspects of the tourism industry and its importance to New Zealand and the economy > Develop expertise in planning an event > Grow your marketing and communications skills > Participate in a field trip to investigate how a region develops and promotes its tourism products and services > Develop business plans for new enterprise > Learn how the development of people and systems can contribute to business success Bachelor of Applied Management majoring in Hospitality Management or Event Management (Level 7) Employment roles may include tourism and hospitality supervisors, business development coordinators, small tourism or hospitality business operators, i-site hosts, tourist attraction duty managers, concierge and those wanting to open their own small tourism business information centres. You may also progress on to higher level study to increase your employment options further. 09

14 Hotel Reception Get into hotel work. Develop your reception, administration and customer service skills. Explore different aspects of hotel reception and reservation work. Learn from experienced tutors who can link you with future job opportunities. New Zealand Certificate in Accommodation Services with strands in Reception and Portering New Zealand Certificate in Hotel Reception Level 3 Level 4 Start: July 2015, March 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington Start: July 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington Develop the professional reception, administration and customer service skills which will open the door to successful employment in accommodation establishments in New Zealand and overseas. WelTec s highly qualified and experienced lecturers will support you in gaining the best possible practical and technical knowledge available in all aspects of hospitality reception. This is a multifaceted qualification that offers you skills which are easily transferred from hospitality to general business administration roles. > Gain skills in customer service > Develop your communication skills > Learn about effective problem solving in the reception environment > Learn the techniques for successful sales and marketing New Zealand Certificate in Hotel Reception (Level 4) New Zealand Certificate in Tourism and Travel (Level 4) You can find work in hotel or hospitality reception or transfer your skills and knowledge to many other areas of customer service and general business administration. Gain specialist skills to work in a hotel environment. This is the next step up from the level 3 certificate and is focused on hotel reception. > Learn how to operate software used in the hotel industry > Complete practical work and gain real insight into working in a hotel; this includes housekeeping, portering, and reception > Learn specific arrival, departure and reservations processes for hotels New Zealand Diploma in Tourism and Travel (Level 5) Bachelor of Applied Management, majoring in Hospitality Management or Event Management (Level 7) Employment opportunities exist in the front office of hotels, and there is the opportunity to travel overseas (as an internationally recognised City and Guilds qualification). Be a sole charge receptionist or work as part of a larger hotel team. Incorporating the City & Guilds Diploma in Reception Services For complete programme codes, course descriptions and entry requirements, please refer to All programmes are subject to NZQA approval.

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16 Event Management Learn how to conceptualise, develop, plan and organise events. Deliver a practical project and organise your own event; from logistics and sponsorship to writing a marketing plan. Graduate Diploma in Event Management Level 7 Start: July 2015 * Length: 34 weeks, full-time Campus: Cuba Street, Wellington Event and project management professionals must possess advanced knowledge and a specialised combination of skills and techniques in order to succeed in this diverse industry. Our programme is designed for those with industry experience or a minimum of a bachelor qualification from another area. Our experienced and highly qualified tutors will help you to develop your skills, or extend your existing knowledge, in the planning, organising and implementing of a variety of major events. Our programme incorporates an industry practicum as a major component. You will have the opportunity to observe and gain hands-on experience in event management, observing business practices and integrating practical and theoretical learning. > Develop your skills and knowledge in the planning, organising and implementing of a variety of major events > Learn how to conceptualise, develop, plan and organise events > Gain an understanding about the details of event management from logistics to sponsorships and writing a marketing plan > Gain real-world skills as you take part in an industry practicum Students are able to apply their skills in the public and private sectors in the planning and implementation of major conference, sports and entertainment events, communications, public relations, and events for nonprofit organisations. * (Event Management will be available through the Bachelor of Applied Management in 2016). For complete programme codes, course descriptions and entry requirements, please refer to All programmes are subject to NZQA approval.

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18 Hospitality Management Learn how to manage hotels, restaurants, tourist attractions, cruise ships and more. Gain the real-world business skills you can use in New Zealand or overseas. Bachelor of Applied Management Level 7 Start: March 2016 * Length: 3 years, full-time Campus: Petone and Church Street, Wellington WelTec s industry experienced tutors will equip you with the skills and knowledge you need to succeed in the dynamic and changing environment of business management both in New Zealand and internationally. You will develop a breadth of business knowledge and expertise including a historical perspective of business development in New Zealand and an understanding of multicultural influences on business operation. You will gain the understanding necessary to implement sustainable focused business practices. Your programme of study will enable you to be part of a co-operative education project which will see you graduate ready for employment, able to make an immediate contribution to the business environment. Majors include Hospitality Management, Event Management, Accounting, Human Resources, Sales and Marketing and Strategic Management. Students will also be able to complete a double major. You may find careers leading into a wide range of hospitality and tourism industries both in New Zealand and overseas including hotel and motel management, restaurants, café and catering operations, tourism and adventure businesses, theme parks and cruise ship companies. Available majors Hospitality Management Demand for Hospitality Management graduates continues to increase in New Zealand and overseas. This major adds specialist knowledge and skill in food and beverage and accommodation to a broad foundation of business management, which opens up an assortment of career paths within a dynamic and vibrant industry as well as adjunct service providers. Event Management Create and manage successful events as well as developing specialist skills to ensure that entertainment, conferences and marketing events run smoothly. Accounting Working as a managerial accounting professional your expertise and assistance will help managers create and implement financial strategies.. Human Resources Management New Zealand business has a constant need for qualified human resource managers, who are responsible for an organisation s workforce in both public and private sectors. Sales and Marketing Sales and marketing management could see you with a key role in planning, directing and developing the promotion and sale of an organisation s goods and services. Strategic Management As a professional in strategic management you will play a part in the analyses of major initiatives taken by senior management in many areas of both private and public sectors. * (This programme will be administered by the School of Business). For complete programme codes, course descriptions and entry requirements, please refer to All programmes are subject to NZQA approval.

19 Programme Structure for Hospitality Management Major TRI 1 Business Computing Business Heritage, Culture and Sustainability AM5101 Commercial Law Economics AM5104 AM5103 YEAR 1 AM5102 TRI 2 AM5105 AM5106 Applied Management Research Methodology AM6201 AM6202 YEAR 2 TRI 1 Introduction Introduction to to Accounting Marketing Management Professional Communication AM5107 AM5108 Food and Front Office Beverage Operations Operation Management Management HM6001 HM6000 Hospitality + 2nd Major Major Elective compulsory or Elective + 2nd Major compulsory or Elective + 2nd Major compulsory or Elective TRI 1 Food and Beverage Management Accommodation and Facilities Management + 2nd Major compulsory or Elective + 2nd Major compulsory or Elective HM7002 HM7001 YEAR 3 TRI 2 Co-operative Education Project TRI 2 AM7301 = Compulsory = Major = Open Electives 11

20 Contact us. Right here Petone Campus 11 Kensington Avenue, Petone Private Bag 39814, Wellington Telephone: (04) Fax: (04) Wellington Hospitality Campus 52 Cuba Street, Wellington CBD Private Bag 39814, Wellington Wellington Church St Campus Church Street (off Boulcott Street) Private Bag 39814, Wellington 0800 WelTec ( ) facebook.com/weltec instagram.com/weltecnz DISCLAIMER The information contained in this programme guide describes the courses we intend to offer. The information is correct at the time of printing (June 2015). Please note that programmes and courses are subject to change.