Plane. By Train to Your. Services. Basics. Getting to the Airport Conveniently by Rail

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1 main red PMS 1795C C0 M96 Y90 K2 white WHITE C0 M0 Y0 K0 gradient bottom PMS 1815C C13 M96 Y81 K54 black BLACK C100 M100 Y100 K100 on light backgrounds standard no gradients watermark stacked logo (for sharing only) on dark backgrounds standard no gradients watermark stacked logo (for sharing only) Services Post Post Rollstuhl Wheel chair Geldwechsel Exchange By Train to Your Plane Snacks Snacks Bar Bar Supermarkt Supermarket Getting to the Airport Conveniently by Rail Med. Dienste Med. Services Apotheke Pharmacy Babyraum Babyroom Spielplatz Playground WLAN-Zone WLAN Zone Gebetsraum Prayer room Dusche Shower Raucherzone Smoking area Lounges Lounges Basics Abflug Departures Ankunft Arrivals Schalter Counter Rolltreppe Escalator Treppe Stairs Lift Lift Imprint: Publisher: Fraport AG Frankfurt Airport Services Worldwide, Bordkartenkontrolle Ticket control Mietwagen Car rental Gepäckannahme Passkontrolle Baggage check-in Ticket control Taxi Taxi Parken Parken Sky Line Sky Line Hotel Hotel Fundbüro Lost and found Treffpunkt- Meeting Point AIRail-Terminal AIRail-Terminal Telefon Telephone Corporate Communications, Client Services (UKM-KS) Steffen Sommer (UKM-KS), Sebastian Rhein (FTU-TS) Layout: Agencis Die Kreativagentur Print: Airport Print Center Stand: December 2013 YOUTUBE LOGO SPECS PRINT Bahnhof Train Station Gepäckausgabe Baggage claim Bus Bus Gepäckwagen Baggage carts Polizei Police Gepäckvermittlung Baggage tracing Airport Conference Center Toiletten Toilets Information Information

2 Frankfurt Airport iphone Android App Download now for free! Available on App Store and Google Play, also as a Web App. In German, English and Chinese. Get to Your Destination Reliably by Train Start your trip by boarding a train! From stations all over Germany and many cities in other European countries, every day there are more than 400 trains that will take you straight to Frankfurt Airport. By taking advantage of them, you can almost start your vacation or business trip when you step out your front door. It s extremely easy to transfer from a train to a plane or vice versa the railway and flight schedules are excellently coordinated with one another. ICE, Regio, S-Bahn They All Stop Right at the Airport The choice is yours: every day of the week, more than 170 ICE and IC trains stop at Frankfurt Airport s long-distance train station. From Cologne or Stuttgart, the trip takes only an hour it can t get much faster than that. In addition, more than 220 regional trains connect the airport with towns and cities in the German states of Hesse, Rhineland- Palatinate, and Bavaria. And to top it off, suburban (S-Bahn) trains to and from downtown Frankfurt and destinations in the Rhine-Main region leave every 15 minutes. Web-App More than 1/3 of passengers take the train to Frankfurt Airport. Intermodality networking of air and rail transportation is one of the most important reasons for the success of Frankfurt Airport. Long-distance train station 174 high-speed trains a day Regional train station suburban (S-Bahn) and regional trains 223 a day Convenient Arrival 3

3 How to get where you want to go: From the long-distance train station to Terminal 1: Walk across the pedestrian bridge and follow the signs to Terminal 1 A/B/C, total walking time: approx. 10 minutes. From the long-distance train station to Terminal 2: Walk across the pedestrian bridge to Terminal 1. Then either board a shuttle bus in front of Concourse B Arrivals (Level 1) or take the SkyLine people mover from Concourse B Departures (follow the signs for Terminal 2 D/E), total walking time: approx. 25 minutes. From the regional train station to Terminal 1: Ride the elevator or escalator up to the Departures level (Level 2), total walking time: approx. 5 minutes. From the regional train station to Terminal 2: Ride the elevator or escalator up to the Departures level (Level 2), then either board a shuttle bus in front of Concourse B Arrivals (Level 1) or take the SkyLine people mover from Concourse B Departures (follow the signs for Terminal 2 D/E), total walking time: approx. 25 minutes. See terminal plan on page 11/12 AiRail Terminal If you arrive at the long-distance train station, you can very conveniently and simply check in and drop off your luggage at the AiRail Terminal just a few steps away (provided that your airline offers check-in services there). This way you don t have to lug your bags any further. A B C E G K L M N O P Q R S T Y The following airlines offer check-in at the AiRail Terminal: Airline Code Counter Opening hours Adria Airways JP (Lufthansa) 7 a.m. to 8 p.m. Air India AI (Fraport) 7 a.m. to 9 p.m. Air Berlin AB (Fraport) 7 a.m. to 9 p.m. Asiana Airlines OZ (Fraport) 7 a.m. to 9 p.m. Austrian Airlines OS (Lufthansa) 7 a.m. to 8 p.m. Belavia BRU (Fraport) 7 a.m. to 9 p.m. Brussels Airlines SN (Lufthansa) 7 a.m. to 8 p.m. China Airlines CI (Fraport) 7 a.m. to 9 p.m. Condor DE (Fraport) 7 a.m. to 9 p.m. Croatia Airlines OU (Lufthansa) 7 a.m. to 8 p.m. Cyprus Airways C (Lufthansa) 7 a.m. to 8 p.m. Egypt Air MS (Lufthansa) 7 a.m. to 8 p.m. Emirates EK (Fraport) 7 a.m. to 9 p.m. Etihad Airways EY (Fraport) 7 a.m. to 9 p.m. Gulf Air GF (Fraport) 7 a.m. to 9 p.m. Korean Air KE (Fraport) 7 a.m. to 9 p.m. Kuwait Airways KU (Fraport) 7 a.m. to 9 p.m. LOT Polish Airlines LO (Lufthansa) 7 a.m. to 8 p.m. Lufthansa LH (Lufthansa) 7 a.m. to 8 p.m. Luxair LG (Lufthansa) 7 a.m. to 8 p.m. Malaysia Airlines MH (Fraport) 7 a.m. to 9 p.m. Niki Luftfahrt GmbH HG (Fraport) 7 a.m. to 9 p.m. Oman Air WY (Fraport) 7 a.m. to 9 p.m. Pakistan Intern. Airlines PK (Fraport) 7 a.m. to 9 p.m. Qatar Airways QR (Fraport) 7 a.m. to 9 p.m. Rossiya FV (Fraport) 7 a.m. to 9 p.m. SAS Scandinavian Airlines SK (Lufthansa) 7 a.m. to 8 p.m. SATA Internacional RZO (Fraport) 7 a.m. to 9 p.m. Srilankan Airlines UL (Fraport) 7 a.m. to 9 p.m. Swiss International Airlines LX (Lufthansa) 7 a.m. to 8 p.m. TAP Portugal TP (Lufthansa) 7 a.m. to 8 p.m. Thai Airways TG (Fraport) 7 a.m. to 9 p.m. Transaero Airlines UN (Fraport) 7 a.m. to 9 p.m. Yemenia Airways IY (Fraport) 7 a.m. to 9 p.m. Airlines with AiRail Check-in offer 5

4 How you benefit from AiRail Check-in: You can check your luggage right after arriving by train It s only a few steps to the AiRail check-in counters You start your trip in a relaxed mood You have more time to enjoy the airport s rich offerings You ll find the AiRail Terminal in the passageway that connects the long-distance train station with Terminal 1 Simply follow the signs for AiRail Check-In or AiRail Terminal. Check-in is possible there until 60 minutes before departure, and the counters are open daily from 7 a.m. and 9 p.m. (except for the Lufthansa counters, which close at 8 p.m.). We recommend that you allow enough time to complete the check-in procedure. When landing again at Frankfurt Airport after your trip, you pick up your luggage in the usual way at the terminal s baggage claim, just follow the signs (except passengers of Lufthansa AiRail Service, see next chapter). Lufthansa AiRail Service What to keep in mind about the AiRail Service: Check in at least 15 minutes before your train leaves Carry your bags onto the train After arriving at the long-distance train station at the airport, walk to the AiRail Terminal to drop off your bags. You must do this no later than 40 minutes before your flight departs. The Lufthansa AiRail Service also works in the opposite direction. At the airport where you begin your trip, you can check in all the way to Düsseldorf, Cologne, or Stuttgart and receive your train ticket there as well. After landing in Frankfurt, follow the exit signs and then head for the AiRail Terminal. You pick up your luggage from the exclusive baggage claim and take it through customs there. More information on Lufthansa s AiRail Service is available at and If you re traveling to Frankfurt Airport by ICE train and will be departing on a Lufthansa flight, you can check in even earlier at the Düsseldorf, Cologne, and Stuttgart train stations. The self-service check-in machines there dispense the boarding passes for your flight. After arriving at the airport s long-distance train station, you then conveniently drop off your bags at the Lufthansa counter in the nearby AiRail Terminal Unfortunately, at this time it is not possible to check in for your flight at the Siegburg/Bonn ICE train station. 6 AiRail Check-in AiRail Service 7

5 Tips on How to Make the Most of Your Time at the Airport Rail & Fly Service of Deutsche Bahn Many airlines and travel operators offer Rail & Fly tickets for Frankfurt Airport. They are a good deal, since they let you travel to the airport and back again conveniently and economically. How you benefit from Rail & Fly: You can leave from and return to any of more than 5,600 train stations in Germany It s easy to purchase an e-ticket (electronic ticket) at any Deutsche Bahn ticket machine You can check in and drop off your luggage in the AiRail Terminal at Frankfurt Airport (see page 5 for the participating airlines) From Armani to Zegna, at the airport you ll find a huge range of shops that carry brands from around the world at fair prices. There are also more than 90 restaurants and bistros to satisfy any taste. Our Shopping & Dining Guides help you get your bearings. Surf the Internet for free at the airport. You can access the Web for 60 minutes via Wi-Fi in the terminals. If you don t have an Internet-capable device of your own, you can use one of the many stand-up or sit-down terminals around the airport (for a fee). Take it easy in one of the remodeled, comfortable rest areas at the airport and let the time fly until it s time to head for the gate. Or else visit one of the airport lounges. Travelling with kids: There are several play areas in the terminals for your kids to play and romp in while you catch your breath. You can also borrow a stroller for your toddler free of charge at the following locations: in Terminal 1 at the Service Point in Concourse B (presecurity) and at information desk 10 in Concourse B (post-security), and in Terminal 2 at the Service Point (pre-security). Here s how it works: when booking your flight, you receive a personal pickup number for your trip by train. You enter this number in a Deutsche Bahn ticket machine and receive your Rail & Fly ticket. Note: presenting the e-ticket for your flight together with your pickup number is not a substitute for your Rail & Fly ticket and does not entitle you to board the train. Please also keep in mind that you have to print out your tickets from 72 hours prior to beginning your outbound or returning trip. Rail & Fly tickets are only valid on the day of your flight and the day before (departure) respectively after (arrival). You ll find detailed information on Rail & Fly at de/railandfly. Please acquaint yourself with it. There is also a list of all airlines and travel operators that offer Rail & Fly. 8 Rail & Fly Your Stay at Airport 9

6 Safely arrive at the destination Terminals, parking garages and stations at a glance AiRail Terminal