Direct and centrally sourced. The spare parts service from KRONE

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Megan Martin
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1 Direct and centrally sourced The spare parts service from KRONE D GB

2 PROFESSIONAL SOLUTIONS. Carriers have to master the toughest challenges and place the highest demands on quality, reliability and care of vehicle manufacturers and their products and services. KRONE considers service as a commitment that does not end at the factory gates. The spare parts are comprehensive, the components are made-to-measure and all standard accessories can be delivered. And the fastest and most reliable delivery is guaranteed. Online, per or by telephone. To continually improve the service for our customers, this is the challenge that the employees at KRONE Service have set themselves. For example, KRONE now offers a new online shop. Here, you can order parts quickly and easily. Come in and take a look. At you will find many accessories for your trailer, from KRONE axle parts to toolboxes. For ordering, simply click on the button Become customer, fill in the registration form and read the general terms of business. If you agree, you will be provided with your access data on the following work day at the latest. Online, under the information tag, you can find detailed instructions. KRONE SPARE PARTS

And the fastest and most reliable delivery is guaranteed. Online, per e-mail or by telephone.

3 The technical KRONE Online Catalogue is available now at Simply click on the service tag Spare parts. Via Access catalogue, you can access the made-tomeasure spare part for your KRONE trailer. Register and within a few minutes you will receive your access data by . With the option to order KRONE spare parts online, KRONE guarantees even faster parts supply. Naturally, you can still order your spare parts by telephone from your personal contact. And that s not all,, there are also many changes behind the scenes: At the depot, a new warehouse management system LVS has recently been introduced which optimises the connection between the load carrier and the requisite forklift truck. Using a web structure, KRONE has extended the storage capacity and by sub-dividing the load carriers can guarantee faster parts selection. With the new LVS at KRONE, storage errors are minimised and all sections work in synergy. For Cool Liner parts, a separate warehouse has been established adjacent to KRONE s temperature controlled trailer production facility.

With the option to order KRONE spare parts online, KRONE guarantees even faster parts supply. Naturally, you can still order your spare parts by telephone from your personal contact.

4 YOUR CONTACT PARTNER. Markus Jaspers Spare Parts Services Manager Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Geritt Jan Koopsen Phone: Fax: Mobile: [email protected] Sebastian Dust Trainee Spare Parts Services Process Management & Projects Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Sebastian Janning Assistant Manager for Spare Parts Services, International: Team 3: BG, BY, BIH, CH, DK, E, EE, FIN, GR, H, HR, KZ, LT, LV, MK, NO, RO, RUS, S, SCG, TR, UA Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Erik Kamphuis Field service, Germany Phone: +49 (0) [email protected] Johann Majewski Warehouse Management, Spare Parts Services Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Martin Snaadt Key Accounts: International: Team 3: BG, BY, BIH, CH, DK, E, EE, FIN, GR, H, HR, KZ, LT, LV, MK, NO, RO, RUS, S, SCG, TR, UA Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Lothar Brink International Team 1: A, D, NL Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Martin Schmees Commissioning / Warehouse Spare Parts Services Phone: +49 (0) 5951 / [email protected] Dennis Hanekamp Key Accounts: International: Team 2: B, CZ, F, I, Lux, P, SK Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Robert Beyer International: Team 1: A, D, NL Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Jörn Inholte Commissioning / Warehouse Spare Parts Services Phone: +49 (0) 5951 / [email protected] Andreas Krist Key Accounts: International: Team 2: B, CZ, F, I, Lux, P, SK Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] David Gross International: Team 1: A, D, NL Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Rudolf Dörtelmann Incoming Goods Spare Parts Services Phone: +49 (0) 5951 / [email protected] Stephan Brake Key Accounts International: Team 2: B, CZ, F, I, Lux, P, SK Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] Michael Janssen, Customs Processing, International: Team 1: A, D, NL Phone: +49 (0) 5951 / Fax: +49 (0) 5951 / [email protected] We are always there for you! KRONE SPARE PARTS

de Sebastian Dust Trainee Spare Parts Services Process Management & Projects Phone: +49 (0) 5951 / 209 8043 Fax: +49 (0) 5951 / 209 98 8043 sebastian.dust@krone.

5 ALL PARTS WITH A CLICK. The key advantages: Simple online registration Clear service performance Comprehensive parts availability Individual service. Simple ordering. Competent contact partners Numerous international parts stockists A delivery time of one to three days maximum: KRONE offers fast spare parts supply to every customer 3 Ongoing expansion of the spare parts services. The ongoing expansion of the spare parts services guarantees a quick and reliable spare parts supply throughout Europe. All logistics processes in the warehouse are optimised thanks to the new scanning and warehouse management system: Avoiding storage errors Optimising storage capacity Traceability of orders KRONE SPARE PARTS

expansion of the spare parts services. The ongoing expansion of the spare parts services guarantees a quick and reliable spare parts supply throughout Europe.

6 The Online Accessories Shop. KRONE now offers an Online Accessories Shop. Here you will find accessories from mud guards and electrical components to MultiSafe parts and tension straps for your trailer. All of which can be ordered quickly and easily. Step 2. Search for accessories via the menu item Category. In addition, you have the option of selecting the desired item via the search field. This can be done via text search, or by entering the item number. Step 1. At you can enter the Online Accessories Shop. Log in via the corresponding link. If you are not yet a customer, you can register there. You will receive your access data by the next day at the latest. Step 3. As soon as you have selected the desired category, a direct search appears on the left side of the page. This search is only used to select specific product categories. Key advantages at a glance. Easy registration on-line. Clearly arranged choice of services. Comprehensive product range. Tailored components. Easy to order. Experienced service personnel. Numerous, European depots. Fastest possible spare parts supply. 3

Search for accessories via the menu item Category. In addition, you have the option of selecting the desired item via the search field.

7 Step 4. Select the items you wish, and place them in the shopping cart. Then you can view these items in the login area and add other items to the shopping cart via fast entry. You can select items by using their number, or by uploading an SVC file. Step 5. After your items are selected, you have the option to review your order. Here you can save a reference number, fleet number, and equipment number. After you have selected delivery address, shipping method, and shipping options, a total overview is displayed. Conclude the ordering process by accepting the T&Cs and by clicking the button Buy now. Contacting us. The Accessories Online Shop offers you the option to contact us via a contact form. In addition you will find a list of all contact personnel. Our service areas, FAIR CARE, TELEMATICS, MOBILITY and AFTER SALES can also be reached in the shop under the menu item Service.

Here you can save a reference number, fleet number, and equipment number. After you have selected delivery address, shipping method, and shipping options, a total overview is displayed.

8 If you have any questions, please do not hesitate to call us. We are available to you via telephone or for personal consultation on location. Your KRONE contact person FAHRZEUGWERK BERNARD KRONE GMBH Bernard-Krone-Straße 1, Werlte, GERMANY Phone: +49 (0) 5951 / 209-0, Fax: +49 (0) 5951 / [email protected], Subject to modifications, Ex: 08/2014; Photographs: Fahrzeugwerk Bernard Krone GmbH,

Your KRONE contact person FAHRZEUGWERK BERNARD KRONE GMBH Bernard-Krone-Straße 1, 49757 Werlte, GERMANY Phone:

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