USER GUIDE LYRECO WEBSHOP AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK For a demo or more information:

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1 USER GUIDE LYRECO WEBSHOP Powerful Search Engine Ordering Made Easy New Functionalities IN A FRESH AND MODERN DESIGN AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK For a demo or more information:

2 Purchasing office supplies has never been so easy! Time saving features in a modern design Your personal area Permanent search box Permanent shopping cart Quick order Simplified access to the product catalogue Find the perfect product quickly Simplified online catalogue More search filters to narrow down your product selection Smarter search with product recommendation More product information for you to make the right choice Ordering made easy Your complete range of products available online Permanent shopping basket Quick order form to save time Shop green, the unique feature to convert your shopping cart togreen products Fast one-click checkout Stock & pricing available in 100% real time How do I connect to the webshop? Contact your Sales Representative to get a login and password You can access the webshop directly on using your login and password MEMO Your login: Promotional corner showcasing our monthly deals Quick access to Lyreco news and services Managing your purchases just got easier My Lists feature now available to keep track of your favourite products Comprehensive order history A full set of features to manage your users and their spending Your password: Your new online shopping tool is here, with a powerful search engine, easy ordering, smarter shopping displayed in a modern design. Designed with a fresh innovative appearance the webshop comes out with a lot of timesaving features to assist you with product selection and quick shopping in a user-friendly format

3 POWERFUL SEARCH ENGINE Select the right products with the least amount of clicks A convenient online catalogue is always at the top of each page Access the online catalogue with all categories at a glance Search by keywords or by product reference Our exclusive smart search box instantly recognizes what you are looking for Personalize your search results page Between grid and list display mode More filter capabilities Quickly refine your search results Looking for a printer cartridge? You can find the toner you are looking for in 2 mouse clicks using our toner reference guide. Detailed product information Access the detail page and get more information by clicking on each product 4 5

4 ORDERERING IS AS EASY AS 1,2,3 Featuring the best of the latest web technologies, ordering your office supplies is now even easier than ever 1. My shopping basket Quick Order Do you already know what you need? Quick Order is made for you Simply enter the item code and quantity you require, webshop manages your product list. Never forget the essential products Are you missing something? Our product recommendation feature suggests related accessories or other products to get your office going. Shop green: Act for the planet with Lyreco! Webshop offers a truly innovative feature that allows you with one click to convert your shopping cart into an eco-friendly order Submit order: You are 2 clicks away from completing your order 6 7

5 ORDERERING IS AS EASY AS 1,2,3 ORDERERING IS AS EASY AS 1,2,3 2. One-click checkout 3. Order acknowledgement Review all the details at a glance before validating it Comprehensive view of your order Easy & Secure Order confirmation You will receive a confirmation and a copy of the order in your order history Checkout quickly with a single click Webshop helps you save time. Once you have added the products to your shopping cart, review the details and you are one click away from having your order completed. Secure and easy! Order acknowledgement Your order is being processed by Lyreco. The page gives you a comprehensive view of your order with Lyreco s order confirmation number, your order reference as well as all other details of your order

6 SMARTER SHOPPING Lyreco s webshop offers advanced features helping you manage your office supply purchasing efficiently Start buying collaboratively thanks to advanced features Never search twice for the products you need Our My Lists feature is a great tool for keeping track of all your favourite items you may want to order. Get everything you need at your fingertips The dashboard: Your special area where you can access all your personal information. Manage your orders with Order History Check your history and view the details of your orders. You can view all orders or filter orders using specific search criteria. Share a great webshop experience with your colleagues Webshop includes a full set of features enabling collaborative purchasing capabilities within your organization, such as user management, order approval workflow and collaborative order history

7 Mailing address: 7303 Warden Avenue, Suite 200 Markham, Ontario L3R 5Y6

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