Google Apps For Education. SUNY Orange Perspective. November 2009

Transcription

1 Google Apps For Education SUNY Orange Perspective November 2009

2 Background Related Driving Forces, Info & Errata Page 2 Number Enrollment: Public 4-year institutions: 629 institutions with 6,837,605 Private 4-year institutions :1,845 institutions with 4,161,815 Public 2-year institutions: 1,070 institutions with 6,184,229 Private 2-year institutions : 596 institutions with 303,826 Total Institutions: 4,140; Total Enrollment: 17,487,475 Source - Richard Garrett: Online higher ed clearly has moved from rhetoric to reality, from periphery to mainstream. If you look at people taking individual courses online, we now have 3.5 million at the last count, 20 percent of all students in U.S. higher education. If you segment people over 25, we think it is about 20 percent of people taking their whole higher education online. Chronicle of Higher Ed Blackboard acquisition of Angel Trend to Open Source CMS/LMS College/Universities Outsourcing Trend to continue Number of Google Apps for Education Users: 6+ million The Internet is the Operating System Oracle Corp

3 Background Related Driving Forces, Info & Errata Page 3 Top visited Internet site (by unique number IP Address) #1 Google Top Visited Internet Sites (by time spent per unique IP Address) #1 Facebook 5+ hrs #2 Yahoo 3+ hrs #3 Google 2 hrs Top Providers - Nationally (by number of unique accounts) #1 Yahoo #2 MS Hotmail #3 Google #4 AOL Top Providers Higher Education #1 Google #2 MS Live Comscore Rankings: 1. Windows Messenger 2. Google 3. Facebook Top US Social Network (by number of unique accounts used) Facebook Top non-us (international) Social Network (by number of unique accounts used) Orkut (owned/offered/operated by Google) Google 90%+ revenue from the Internet; MS 90%+ revenue from desktop

4 Background Page 4 Started as a need for a new and calendaring solution Used Oracle Portal and OCS (contains & calendaring) SUNY wide evaluation indicated Oracle Portal best. Study evaluated: Oracle (ranked 1 st ) uportal (ranked 2 nd ) Luminis (ranked 3 rd ) SUNY Orange /Calendaring using Oracle Portal/OCS was out/right-sourced (hosted) with CampusEAI ( ) Hosting entity (at that time) proved to be challenging in terms of: Cost - $80,000/year Reliability had numerous technical issues and outages Decided to evaluate alternative /calendaring solutions

5 Evaluation Page 5 SUNY Orange evaluated the following /calendaring solutions: MS EDU Google Hosted MS Exchange Novell Mirapoint Originally selected MS Live and conducted an internal pilot Phase I Pilot ITS Dept only results were less than expected Slow slow..slow IE browser emulating MS Outlook experience Need to upgrade entire College to MS Office/Outlook 2007 too time consuming and end users not willing to migrate in a quick fashion Forced IE browser upgrades would break access to other ITS Services Self-Service Banner Angel Decision was made to adopt Google Apps (next runner up)

6 Google Apps For Education Migration Project Page 6 Phase I - Internal Google Apps Pilot with just ITS Dept (Summer 2008) Phase II Expanded Pilot beyond ITS Dept (Aug-Sept 2008) Phase III College Migration College employees migrated by dept/building from Oct 2008 Jan 2009 Popped from old system into Google Setup MS Outlook (2003) Accounts to point from old to Google NOTE: No retraining of users in this regard since majority of College employees are already MS Outlook users College students migrated en-mass at the end of the Fall 2008 semester Bulk upload/creation of student accounts mid-december Newly registered students getting Google accounts via automated processes thereafter College adjuncts migrated en-mass Jan prior to the start of the spring semester Notifications of this posted to College web site, and sent to old accounts

7 Page 7 Google Apps For Education Portal Considerations SUNY Orange needs Improved student communications Move from paper based communications to electronic Student Communications Work Group formed & established based policy and base requirements: Policy Defined all students required to use their College provided accounts Req. 1 - Be accessed via Single-Sign-On Req. 2 - Users be initially logged into and presented with a web page that users cannot modify nor go around Req. 3 - Users always be able to readily access Req. 4 - Be the only channel to access Self Service Banner Req. 5 - Be the only channel to access Angel (CMS/LMS) Req. 6 - Be able to access other Google Apps services (personal & shared calendars, documents, etc).

8 Page 8 DEMO - SUNY Orange Google Apps For Education Demo of the SUNY Orange Google Go-live with Single Sign On with Self Service Banner and Angel Spring 2010 semester

9 Advantages of Google Apps For Educations Page 9 Cost No hardware to purchase AND support No software to purchase AND support Flexibility Can be used as a portal in/of itself Can be incorporated as part of another portal infrastructure (via APIs, gadgets, etc) Can be used in other SW Apps (via APIs, gadgets, etc) and with other Google Products Scalability Useful on any PC, laptop, smart phone and/or mobile device Storage 7.3+GB pp; 5000 docs pp; 5000 images pp; 100GB shared Value-add & Collaboration features Docs 5000 docs pp Sites 5000 images pp Video 10GB (more available) Integration potential with other current and future Google products Google Search (of course) Google Scholar; Google Books Google Wave; Google Voice, Orkut Google Chrome; Android Smartphone

10 Page 10 Google Apps For Education Portal Future Direction SUNY Orange IT Governance Committee Establish Portal Work Group to address and define current and future portal needs/requirements Future integration Library Services; ODS/Reporting; Other Continued working with SUNY Orange partners for on-going enhancements Concensus Novell Single Sign On IBM & MoodleRooms CMS/LMS (Sakai + Moodle) integration & unified communications* SunGard Banner integration *NOTE: Blackboard recent announcement of BB CMS/LMS with GoogleApps

11 Google Apps For Education Future Position Page 11 Higher Education Issues & Trends 1. Infrastructure Cloud/grid computing; SaaS enables collaborations 2. Collaborations among students, faculty and employees (ex. Web 2.0) enables mobility 3. Mobility learning/working from anywhere at anytime (global perspective) Collaborations Mobility GAE Infrastructure Google Apps For Education is well positioned to meet these issues and trends Examples: - Google Apps CMS/LMS integration - provisioning w/ Docs collaborations - Google Apps, CMS/LMS, Orkut, Google Wave, COIL ( The Internet is the Operating System ) Google VOICE/WAVE/CHROME/ANDROID

12 REFERENCES Page 12 SUNY Orange /calendaring evaluation PDF Available upon request SUNY Portal Evaluation EDUCASE Portal Vendor Comparison Spread Sheet Available at EDUCAUSE Available upon request Perceptions of Cloud Service Providers eid= PDF available upon request Higher Education Issues and Trends Presentation PPT

13 Thank you Page 13 James M. Dutcher - PMP, CISSP, SCP/Security+, CISA SUNY Orange Assoc. Vice President of Info. Tech. Services & CIO (office) (college cell) (personal cell) james.dutcher@sunyorange.edu jim@dutcher.net