End User Computing Strategy

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1 End User Computing Strategy Alan Wakeman End User Computing Specialist t twitter: vmwjourney 2009 VMware Inc. All rights reserved

2 VMware Solutions for IT as a Service Secure Manageable Open VMware End User Computing VMware Cloud Application Platform Management Security Compliance Management Security Compliance VMware Cloud Infrastructure and Management Management Security Compliance 12

3 Evolution to End User Computing PC Centric User-Centric 13

4 Desktop is Being Pulled Apart Computing Apps Public Cloud Apps Computing Apps Interaction Devices Desktop Is Being Pulled Apart Into the Cloud Private Cloud 14

5 Benefits of Cloud Computing for Consumers Better Experience Available and Reliable Personalized Beyond the PC Simplicity Instant t Gratification Multi-device You are about to live the ultimate consumer cloud experience Always ON Always Available Backup & Sync Ubiquitous Access Small,, Engaging Native Apps Pay as you go Excitement & Anticipation 15

6 The Cloud IT Dichotomy Pressure to Maintain Pressure to Innovate End-users Expectations Budget Security Compliance Legacy Apps Manageability 16

7 VMware End User Computing Vision Consumer Cloud Experience for the Enterprise While maintaining corporate policy, SLA and flexible service delivery at a lower cost 17

8 The End User Computing Journey MODERNIZE THE DESKTOP Secure and Optimize the Traditional Windows Environment Desktop, Desktop App, User, Virtual Machine 18

9 Today s Challenges PC Centric Rigid, Complex and Fragile Architecture (HW+OS+Apps+) Security Exposures High Maintenance Costs Difficult to Maintain and Upgrade Reactive, poor SLA Downtime costs PC is the center of the universe 19

10 Modernize, Optimize and Secure the Desktop Apps Desktop Apps OS OS VMware Private Cloud Desktop Apps OS VMware View 4.6 and ThinApp

11 Modernize, Optimize and Secure the Desktop VMware Private AppsCloud OS Desktop Apps OS Local Mode VMware View 4.6 and ThinApp

12 Zimbra: Managing and Delivering End User User Public Cloud VMware Private Cloud User Desktop Apps OS 22

13 Zimbra - Managing and Delivering End User iphone BlackBerry User Public Cloud Palm Android User User VMware Private Cloud Desktop Apps OS Zimbra Client MS Outlook 23

14 Use Cases for the Modern Desktop Remote Office Business Process Student Remote Branch Office Outsourcing Computer Labs Campuses EOIT / BYOPC Mobile Users Federal COOP Federal Telework Windows 7 Migration Healthcare Follow Me Desktop 24

15 View 4.0 Momentum 10,000+ View Customers 270% Growth in Net New Customers Y/Y 86% Growth in Number of Deals 2,500+ Partners Selling View 500+ Desktop Competency Partners 25

16 Real World Deployments Customer Number ofseats Canadian Federal Government 2,000 Ontario Montclair School District 1,600 The Bank of Tokyo-Mitsubishi UFJ, Ltd. Frontier Communications 1,300 Norton Healthcare 3000 seats 1,200 Brown Shoe 1,000 We are working with VMware to migrate our traditional desktop users to a new, modern model using VMware View 4.5. Standard Bank 700 University of Toledo 700 Seattle University 600 Mr. Satoshi Murabayashi General Manager and Executive Officer, System Division The Bank of Tokyo-Mitsubishi UFJ, Ltd. Johns Hopkins Hospital 500 New Brunswick Power 500 Kindred Healthcare 500 Air Canadaada

17 4.6 View Priorities Scalability and Management Mobile Users 27

18 Increased Scalability, Simplified Administration Scalable & Robust Management Interface Simplifies p Virtual Desktop Administration Role Based Administration View 4.6 is THE Easiest andmostpowerful VDI Solution on the Market Today Support vsphere and vcenter 4.1 Broker scalability up to 10,000 VM pods Tiered Storage Support 28

19 View 4.6 Now for Mobile Users Too View Client with Local Mode (BYOPC) Check out Virtual Desktop from Center Take it on the road while kept in Synch View 4.6 is the first Mobile Users, Knowledge Workers, Contractors integrated online and offline solution Native Mac Client View Manager 29

20 $250 Per-Seat center Infrastructure Cost Hardware acquisition cost per user $1200 $1000 $800 $600 $200 The View 4.6 new D Infras cente structure Architecture t Delivers sub $500 Virtual Average Corporate PC Desktop $400 sub-$500 Time 2010 er e Cost $250 30

21 Breaking the Acquisition Cost Barrier with Partners Dell Virtual Remote Desktop Featuring VMware View, Reference Architecture Brief Sub $40 Enterprise Storage for View seat View Deployment Architecture Sub $40 Enterprise Storage for View Largest Windows 7 Migration Practice 60% increase in desktop performance HP Reference Architecture for VMware View, Reference Architecture Brief Solut tion C ost 31

22 View 4.5 in Action at VMworld ,000 70,000 desktops being provisioned 480 concurrent VMs in the hybrid cloud (Miami, Ashburn, VA and San Francisco) Type of Desktop: Knowledge Worker, Dual Monitor, Kiosk Mode PCoIP bandwidth consumption: 150K/session with 130 ms latency 32

23 2010 Releases: Zimbra Zimbra: Cloud UI, Cloud Customer Momentum Innovative Cross platform online, offline and mobile access Zimbra Briefcase for enterprise data storage and sharing Scale, Install to Inbox in Open seamless and secure access to corporate & personal application Zimlets for rapid application integration 10 Minutes Simplify Application portability across public and private clouds Zimbra Appliance - install to inbox in 10 minutes Over 150,000 Organizations 60 Million Paid Mailboxes 110 Countries Open Source Community 1+ Million Server Downloads 3+ Million Client Downloads 33K+ community members 33

24 The End User Computing Journey UNIFY USER MANAGEMENT Bridge Legacy and Cloud Architectures Legacy, SaaS, and Device Apps, User, Users MODERNIZE THE DESKTOP Secure and Optimize the Traditional Windows Environment Desktop, Desktop App, User, Virtual Machine 34

25 I don t care about the IT details I am a user Ubiquitous Access Use Any (Cool) Device Pay by consumption Self-Service Application Store Immediate Gratification Pay per Value Service Catalog Service Level Agreement Always On and Fast 36

26 Enterprise Challenge: Apps?? Passwords? Devices? Devices Mobile device growth rate is 2.5 time that of PCs Over 2 million ipads sold in 2 months Over 30 new tablet t devices debuted at industry shows this summer SaaS Published Applications Desktop 85% of New Applications Delivered as SaaS Fortune named Salesforce #4 fastest growing company Personal Cloud 500M+ active Facebook users 51% of active Twitter users follow companies, brands or products on social networks User 4M+ Dropbox Users 25+ petabytes at Mozy 37

27 Embracing SaaS and Cloud Public Cloud SaaS Apps VMware AD Private AppsCloud OS Desktop Apps OS 38

28 Embrace Legacy Applications Public Cloud SaaS Apps Published Apps VMware Published Apps AD Private AppsCloud OS Desktop Apps OS Legacy Published Applications 39

29 Automate Application Virtualization Public Cloud SaaS Apps Published Apps VMware AD Private AppsCloud OS Desktop Apps OS Apps OS Desktop App ThinApp Factory 40

30 Policy Based User Provisioning and Management Public Cloud SaaS Apps Published Apps AD VMware AD Private Apps Cloud OS Desktop Apps OS AD Directory Federation Policy Management Access Security 41

31 Roadmap: Project Horizon Industry First: Unified user management of legacy and cloud applications User Experience Single sign on Self Service Cross Platform Support Scalable VoIP Support Offline Mac Cloud Ready Identity Legacy, SaaS, Published apps under unified management Extend enterprise policy to the cloud Secure identity management across hybrid cloud ThinApp Factory Automated packaging and updating of native applications Project Horizon: Policybased Delivery of Diverse Apps and 42

32 Roadmap: User and Collaboration Collaborative Team Workspaces Document Sharing Team Calendar management Application Catalog Team Collaborative Enterprise Synchronization Across multiple devices Broad Synch Support Improved productivity Integrated Social Communication Workspaces 43

33 The End User Computing Journey DELIVER USER CENTRIC COMPUTING Collaborative User Workspace Users and Policies, Any App and UNIFY USER MANAGEMENT Bridge Legacy and Cloud Architectures Legacy, SaaS, and Device Apps, User, Users MODERNIZE THE DESKTOP Secure and Optimize the Traditional Windows Environment Desktop, Desktop App, User, Virtual Machine 44

34 User Centric Computing New Apps Mobility and Offline VDI SaaS Apps Cross-Platform Portal Public Cloud Published Apps VMware Private Cloud Desktop Apps End User Workspace Enterprise and Saas App Store Admin Console VDI New Apps 45

35 The VMware Difference Apple Windows Apps App Store Google Apps Internet Explorer Safari Chrome Windows Tablet (?) ipad Android Windows Mobile iphone Android Windows (Azure) MacOS Google Cloud 46

36 The VMware Difference We have the key end user assets required: Windows Virtualization, Apps App Store Virtualization, Google Apps Application E d User End U D t managementt and dc Collaboration ll b ti Internet Explorer Windows Tablet (?) Safari Heterogeneity is our DNA ipad VMware End User Computing Choice: Run in the Enterprise or on a vcloud Provider Windows Mobile Windows We have (Azure) 47 Chrome iphone Android Android the fundamental cloud building MacOS Google Cloud blocks

37 VMware End User Computing Benefits End User Freedom Next generation collaborative workspace Context aware experience Device and platform independence d Flexible access data and apps anywhere, anytime IT Control Secure policy driven service delivery across clouds CAPEX + OPEX control Security & Compliance Simplified, automated user management 48

38 What is Cloud Again? Details Please Ubiquitous Access Pay by consumption Self-Service Users Care About Service Catalog Service Level Agreement Secure Multi-tenancy tenancy Management Automation Elasticity IT Cares About Pooling Abstraction 35

39 Thank you 2009 VMware Inc. All rights reserved

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