Richard Kropp Ed.D., SPHR

Transcription

1 Richard Kropp Ed.D., SPHR Career Summary 2010 to present: Lourdes Healthcare o Vice President for Human Resources : Caritas Christi Healthcare o Senior Vice President for Human Resources : Cape Cod Healthcare o : Vice President for Human Resources o : Executive Director of Corporate Education : The Kropp Group (Formerly The Davies Group) o Managing Partner : Wang Laboratories o Director of Human Resources and Executive Development Human Resources Knowledge and Expertise Results oriented HR Executive with over ten years experience reporting to leadership in complex healthcare environments undergoing organizational change. Designed, developed, and implemented systems-wide initiatives to improve HR processes, reduce issues, and increase service levels Experience in relationship building and negotiating contracts with various unions Created and led various initiatives around talent management, succession planning, learning, team building, and knowledge management Education The Pennsylvania State University, Labor Economics, M.A. studies in process and expected in December 2012 Cornell University, C.A.G.S. Labor Relations, 2003 Boston University, Ed.M., Human Resource Education, 1984 Boston University, Ed.D. Humanistic Psychology, 1988 Temple University, Graduate Studies, Organizational Development and Communications, 1978 Mansfield University of Pennsylvania, B.A. Theatre Arts, 1972

2 RICHARD P. KROPP ED.D., SPHR 46 Forest Lane (781) Scituate, MA (781) SENIOR HUMAN RESOURCE & ORGANIZATIONAL DEVELOPMENT EXECUTIVE An engaging and inspiring leader with extensive experience in the comprehensive leadership of large Human Resource Organizations. Proven success in developing innovative HR strategies and tactical plans that enable the organization to achieve its goals. Demonstrated results in the continuous improvement of HR Operations leading to innovation, cost savings and improved service delivery. Systems Integrator: Experienced in integrating diverse human resource organizations into a unified human resource organization; transformed the HR architecture from a traditional siloed structure into a modern collaborative one. Trusted Business Advisor: Track record of working closely with the Board, CEO, and Executive Teams to create and implement people strategies to drive consistent growth across multiple business units. Builder of Performance Cultures: Designed, developed, and implemented system-wide initiatives to integrate disparate talent management systems into an integrated process to manage sourcing, selection, on and off -boarding strategies as well as performance management, leadership development, and succession planning processes. Driver of HR Innovation: Experienced in creating and implementing HR innovations including: creating retention programs for hard to fill positions, founding a nursing school in collaboration with a local community college to solve the hospital system s nursing shortage problem, and reducing workers compensation costs by several million dollars per year. PROFESSIONAL EXPERIENCE LOURDES HEALTH SYSTEM, CAMDEN, NJ 2010-PRESENT A regional healthcare system serving southern New Jersey and the Delaware Valley area composed of two hospitals, 4000 employees and more than $500 million in annual revenue base. A member of Catholic Healthcare East a network of more than forty healthcare facilities based in the eastern United States. VICE PRESIDENT FOR HUMAN RESOURCE Reporting to the President and CEO and serving as a member of the CEO s management council with responsibility for leading all Human Resource functions including the talent management and succession planning processes, executive compensation, compensation and benefits, labor and employee relations, employee health, and workers compensation. Designed and implemented a new HR architecture to re-build the HR organizations into a unified system resulting in improved employee relations and customer service. Implemented innovative retention programs to reduce the first year turnover in the nursing ranks. The program, Perfecting the First Year, designed to reduce turnover from 26.5% to 12.5% within twelve months. Created a system-wide talent management system designed to attract and retain the best and brightest associates to enable the systems growth. Implement a workforce planning process designed to ensure the right people in the right place with the right skills at the right time. Drove the redesign of the executive compensation program brining the system in line with current benchmarks and industry practice.

3 RICHARD P. KROPP ED.D., SPHR PAGE 2 CARITAS CHRISTI HEALTH CARE, Boston, MA The second largest health care system in New England composed of six hospitals, 12,000+ employees and more than $1.5 billion in annual revenue base. Acquired by Cerberus Capital Management in Senior Vice President for Human Resources Reporting to the Executive Vice President and serving as a member of the CEO s Leadership committee with responsibility for leading all Human Resource functions including the talent management and succession planning processes, executive compensation, compensation and benefits, labor and employee relations, employee health, and workers compensation. Responsible for an HR team of 85 professionals and a budget of $3.5M. Designed and implemented a new HR architecture consolidating six independent hospital HR organizations into a single unified system resulting in cost reductions of $5M and a reduction of 40 FTEs. Created an employee health insurance program consolidating multiple insurance providers into a single plan saving more than $10M per year. Implemented innovative retention programs to reduce the first year turnover in the nursing ranks. The program, Perfecting the First Year, reduced turnover from 18.5% to 5% after the first 12 months. Built an executive compensation and benefits program bringing consistency to all executive members across the hospital system. Conceptualized and drove the revitalization of the nursing school and implemented the Caritas Corporate University. Consolidated 17 payrolls onto one platform and implemented a unified human resource information system. Negotiated a five year contract with the nursing union and a four year contract with 1199SEIU Healthcare Workers East. Chaired the Board of Trustees of Labouré College from CAPE COD HEALTHCARE (CCHC) A regional health care system serving Cape Cod and comprised of employees, two acute care hospitals, a VNA, a diagnostic laboratory, a skilled nursing facility and an assisted living. Vice President for Human Resources Reporting to the President and CEO and a member of the Executive Team responsible for leading Cape Cod Healthcare s Human Resource and Education functions including labor relations, compensation and benefits, employment as well as the corporate learning center and system wide talent management system. Managed a team of 60 Human Resource Professionals and a budget of $1.5M. Transformed HR into a valued strategic partner with line and clinical management by integrating the HR organizations from all acquired business units. Drove the redesign, automation, and process improvements in compensation, benefits, recruitment, performance management, and education. Realized significant cost savings, cycle time reduction, improved service delivery and credibility. Trained a targeted group of CCHC employees to become master change agents in the GE CAP and Workout Processes in order to utilize, where applicable, the Change Acceleration and Workout Process across the CCHC system. Created an educational collaborative with Cape Cod Community College graduating 100 new RN s over a three year period. Served on a national task force sponsored by the Advisory Board to create a uniform set of HR metrics to measure all HR initiatives. Drove the creation and implementation of an HR planning, talent management & development system. Partnered in the design and negotiation of nursing and general labor contracts based on interest based bargaining.

4 RICHARD P. KROPP ED.D., SPHR PAGE 3 Executive Director of Corporate Education Reporting to the Vice President of Human Resources developed, implemented, and managed a corporate university integrating all clinical and non-clinical education. Responsible for CCHC s leadership and talent management functions. Managed a budget of $1M. Created and managed the Leadership Academy for supervisory and management education requiring each manager to attend 40 hours of management education each year. Led the creation and development of the Cape Cod Healthcare Occupational School by collaborating with community education groups, schools, and the state board of education. Obtained more than $1M in grant funding to support the management of the Occupational School s LPN, CNA, RN, and Allied Health programs by collaborating with the local Work Force Investment Board and community partners. Collaborated with Cape Cod Community College to create a customized nursing program resulting in the graduation of 100 new RNs over a four year period. Served as a member of the Board of Trustees for the Cape and Islands Workforce Investment Board. THE KROPP GROUP, INC. (FORMERLY THE DAVIES GROUP, INC.) A boutique full service Human Resource and Training Consulting company. Managing Partner Designed, developed, and implemented learning organization processes and knowledge management systems for various clients. Developed management, executive, and continuing education programs. Lead the restructuring of education functions for clients in such sectors as health care, high tech, R&D, non-profit, and education. Designed and implemented Human Resource Departments. Created, implemented, and evaluated performance management and competency modeling systems for clients in such sectors as R&D, publishing, health care, and automotive. Facilitated programs and performance improvement processes as part of Maritz Corporation s Standards for Excellence. WANG LABORATORIES A billion dollar worldwide technology manufacturing company on the cutting edge of innovation creating the first electronic calculator and word processor. Director of Human Resources and Executive Development Reporting to the Vice President for Human Resource Development and to the Executive Vice President for World Wide Operations responsible for executive development programs, general human resource operations, and international education. Created and implemented programs to select, develop, and appraise the top 300 managers. Developed Executive Compensation and Succession Management Systems. Developed corporate-wide selection processes.

5 RICHARD P. KROPP ED.D., SPHR PAGE 4 EDUCATION AND CERTIFICATIONS THE PENNSYLVANIA STATE UNIVERSITY, State College, PA M.A., Labor Economics Expected 2011 CORNELL UNIVERSITY, Ithaca, NY C.A.G.S., Labor Relations BOSTON UNIVERSITY, Boston, MA Ed.D., Humanistic Psychology Ed.M., Human Resource Education TEMPLE UNIVERSITY, Philadelphia, Mansfield, PA M.A. Studies, Organizational Development and Communications MANSFIELD UNIVERSITY OF PENNSYLVANIA, Mansfield, PA B.A., Theatre Arts Member, AMERICAN COLLEGE OF HEALTHCARE EXECUTIVES Senior Professional in Human Resources (SPHR) PUBLICATIONS 1. Team Workout, HRD Press (2008). 2. Human Resource Planning and Development in Healthcare in Best Practices in Human Resource Management Jossey Bass (2006). 3. Self-Directed Teams, HRD Press (2001). 4. New Teams, HRD Press (2000) Activities for Team Building, HRD Press (1999). 6. Performance Management and Collaborative Leadership, AMS Press (1998). 7. Communicating in the Business Environment, HRD Press (1993). PAPERS AND PRESENTATIONS 1. Defined Contribution Plans in the Healthcare Setting. A speech to the Lincoln Financial client conference at Philadelphia. November 2005 Creating A Corporate University, The 2008 Talent Management Conference, Orlando, March Closing the RN gap through Community College and Healthcare System Collaboration, DOL National conference on Innovations for the Incumbent Workforce, Philadelphia June Developing the Healthcare Workforce, National Workforce Investment Board Conference February 2005, Washington, D.C. 4. Human Resource Planning in Healthcare, A Speech to the Health Information Conference of VA September The Leader Manager in Healthcare, Linkage OD Conference Naples, FL and Chicago Change and the Healthcare Industry, 1995 MNA Regional Meeting at Sturbridge, MA.