Continuing Education Business Plan, Objectives, Priorities, Expected Outcomes, and Performance Measures

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1 Goal 1: Student Success Education Business Plan, Objectives, Priities, Expected Outcomes, Perfmance Meures Objectives Priities Outcomes To recruit, retain, reward highly qualified students To provide a high quality environment To suppt encourage students to graduate in a timely manner Devise implement an annual Marketing Plan to recruit students raise the prile the University Calgary in the. Implement Systematic Program Review (SPR) procedures f certificate (to sess make recommendations to ensure that all certificate are high-quality, meet significant dem f university-bed education, generate adequate financial resources). Operate the Weekend University to give departments faculties additional opptunity f evening weekend cls delivery. will recruit highly qualified students who can benefit most from its. Students will encounter highquality experiences rept that they are highly satisfied with the quality their experience. Students will complete their education in a timely manner go on to success. Perfmanc e Meures Reach scope Education s marketing campaigns. Rating with regard to quality, dem, financial outcomes. Enrolment in evening weekend clses. page 12 the plan f current activities. One SPR completed in one in ,366 WU in ,085 in reach One 4,100 WU. reach One 4,200 WU. reach One 4,300 WU. reach One 4,400 WU.

2 Goal 3: Return to Community Objectives Priities Outcomes Perfmance Meures To build mutually beneficial relationships with the Nurture sustain partnerships with a wide range pressional, civic, ganizations in the development delivery educational. Involvement by faculty, students will increingly benefit those communities. Number collabative relationships. pages the plan f list current To promote involvement in, commitment to, the University its students Offer a broad range experiences, f personal enrichment pressional development, to the citizens Calgary area. will be, will be perceived to be, an integral part its communities. Enrolment in courses. Number courses. 21,000 in pages 6 8 the plan f in in in 23,000 in 2

3 Cross-goal Objective 1: Dedicated Pressional Faculty Staff Objectives Priities Outcomes Perfman ce Meures To recruit highly qualified instructs Devise implement a human resources plan that provides guidance f the recruitment the diverse instructs that Education requires. ment will be successful in attracting high quality instructs. Number instructs recruited. 60 about 500 instructs employed. instructs instructs instructs instructs To retain highly qualified instructs Devise implement a human resources plan that provides guidance f the development retention the diverse instructs that Education requires. Development retention will be successful in retaining high quality instructs. Number instructs retained. 60 about 500 instructs employed. instructs. instructs. instructs. instructs. 3

4 Cross-goal Objective 2: Responsible Use Resources Objectives Priities Outcomes Perfmance Meures To provide quality opptunities at a reonable cost. Review maj processes, systems, practices to ensure that they suppt the academic priities Education. Ongoing improvements are made to processes, systems, practices. Balanced f Education. Tuition competing institutions. pages 11, 12, 22 f pt projected financial results. fect fect fect fect To broaden exp the sources income available to the University Generate adequate revenues to suppt the achievement the mission strategy Education. Education is able to finance an increing proption its operations through revenues. Incree in revenue from courses. $10.3 revenue generated in $11.0 $11.3 $11.7 $12.3 4

5 Cross-goal Objective 3: Facilities that Suppt Learning Research Objectives Priities Outcomes Perfmance Meures To create a campus that is - centered sustainable, innovative Prepare f Education s participation in the downtown campus. The university will create wldcls, research, service environments. Development plans, if requested, f instructional administrative space f Education in the downtown campus. No Downtown Campus. TBA TBA TBA TBA Cross-goal Objective 4: Accountability f Results Objectives Priities Outcomes Perfmance Meures To sess rept on progress toward our goals objectives Devise implement annual plans f each ming area (there are currently 19 such are), well f five cross-cutting, domains: Academic; Financial; Human Resources; Marketing; Infmation Systems. Calgary will be publicly accountable f results. Quality accuracy level plans. Initial level plans were devised in , monited sessed., monited sessed., monited sessed., monited sessed. 5