Welcome to a connected life in the sky
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1 Welcome to a connected life in the sky
2
3 Gogo Business Aviation Introduction A world of airborne communications and entertainment. ALL OF TODAY S AMAZING IN-FLIGHT CAPABILITIES. ALL FROM ONE COMPANY. From in-flight Internet to , voice, texting, entertainment, cockpit data, and safety services, Gogo Business Aviation has a complete suite of solutions for virtually any business aircraft, flying anywhere on Earth. We offer everything you need to ensure that everyone can stay in touch, in flight: from singular, standalone systems to integrated, multi-network solutions. With more than 16,900 systems shipped worldwide, Gogo Business Aviation is a leader in global airborne business communications. Our voice, data, and broadband systems are a factory option at every major business aircraft manufacturer and are installed on the world s largest fractional ownership and charter fleets. We are also consistently rated best-in-class in customer support for our expert guidance and customer care. 3
4 4
5 TABLE OF CONTENTS Gogo Business Aviation Network Overview THREE NETWORK OPTIONS FOR YOUR PERFECT INTERNET AND VOICE MIX. Most systems installed aboard business aircraft today operate on either the Gogo Biz, Inmarsat SwiftBroadband, or Iridium networks. Gogo Business Aviation is the only company to offer equipment, airtime service, and support for all three. Gogo Biz Service Once you ve experienced Gogo Biz performance, you ll never want to fly without it. It s the business traveler s choice for full mobile broadband Internet, and clear voice in the Continental U.S. and portions of Alaska and Canada. SwiftBroadband Service The top network solution for productive, affordable, near-global Internet and voice, SwiftBroadband gives you access to nearly everything you have in the office and allows you to work as if you never left the ground. Network Overview Gogo Biz Service SwiftBroadband Service Iridium Service Entertainment Iridium Service Options The popular and proven Iridium satellite network is the world standard in global in-flight voice, and narrowband data applications such as cockpit data and fax. Network, Equipment and Services Summary 16 Gogo Biz Service Rates 17 SwiftBroadband Service Rates Gogo Business Aviation. All rights reserved. Gogo Business Aviation & Gogo Biz are registered trademarks of Gogo Business Aviation LLC and its affiliates. All other Iridium Service Rates 19 5
6 Gogo Biz U.S. and Canada broadband Internet and voice service The high-performance speed you need to get things done in flight. Gogo Biz 4G * ATG 5000 ATG 4000 ATG 2000 ATG 1000 With 3G in flight today, and 4G performance coming in early 2017, Gogo Biz is business aviation s benchmark for high-performance broadband connectivity. It s the only aviation system that gives you a full Internet and voice experience with equipment small and light enough for virtually any aircraft. You can surf the Internet, send and receive with attachments, and log into your corporate VPN using your own laptop, smartphone, or tablet. Performing at the fastest, most affordable airborne data speeds, Gogo Biz allows you to use your Wi-Fi connected devices to do in the air virtually everything you do on the ground including streaming with Gogo Biz 4G. * All so you can stay every bit as connected and productive when you fly. Coverage at 21,000 feet MSL. Coverage typically increases at higher altitudes. *Expected release in
7 Gogo Biz U.S. and Canada broadband Internet and voice service ATG 5000 ATG 4000 ATG 2000 ATG 1000 Full featured technology. The standard for Gogo Biz service. Full-featured Gogo Biz Internet and Voice for Axxess. Big connectivity for aircraft with lighter passenger loads. Affordable , text and voice solution. Broadband Internet and voice The Gogo Biz upgrade for Axxess customers Broadband Internet and voice , text messaging, voice, and select cockpit apps The ATG 5000 gives you the complete performance of Gogo Biz, with its seamless in-flight Internet and voice, and advanced features like multi-network management. Install the Gogo OnePhone handset for wired or wireless voice service. And for a truly modern way to communicate in flight, add Gogo Text & Talk service, which allows you to call and text using your own smartphone and your own phone number. With the ATG 5000, you can enjoy seamless coverage aboard any aircraft across the Continental U.S. and portions of Alaska and Canada. You can make it your stand-alone choice or add it to any existing manufacturer s voice solution. If you already have Axxess for global voice service, adding Gogo Biz Internet and voice over the Continental U.S. and portions of Alaska and Canada is as easy as adding the ATG With the ATG 4000, you ll be able to surf the web, send and receive s, download files, or log in to your corporate VPN all as easily as if you were at a hotel or coffee shop. You can also use it to upgrade your existing voice service, with the Gogo OnePhone handset, or with Gogo Text & Talk service, which allows you to call and text using your own smartphone. Designed with light jets and turboprops in mind, the ATG 2000 effectively and affordably provides a rich, fullyconnected Internet and voice experience for up to five Wi-Fi connected devices. Its powerful broadband Internet and voice lets you surf the Internet while you talk on the phone. You also can send and receive s with attachments, and log into your corporate VPN using your own laptop, tablet, or smartphone. The ATG 2000 provides seamless coverage aboard any aircraft across the Continental U.S. and portions of Alaska and Canada. It s compatible with personal smartphones when Gogo Text & Talk service is added, and/or with the Gogo OnePhone cabin handset. The ATG 1000 is ideal for passengers who simply want to stay on top of , use text messaging, and make calls during flight. Effective? You get plus our exclusive Gogo Text & Talk service that lets you use your own phone, in flight. Affordable? It s our most affordable system. Send and receive attachments? Big or small, no problem. Performance? This is Gogo Biz network performance, and coverage throughout the U.S. and portions of Canada and Alaska. By adding in-flight connectivity, the ATG 1000 unlocks the full potential of popular cockpit apps - giving pilots the real-time information they need for added safety, situational awareness, and more. 7
8 SwiftBroadband Near-global Internet and voice service Connect to your world while you travel the globe. AVIATOR 300/350 AVIATOR 200 SwiftBroadband is Inmarsat s aeronautical service providing near-global access to light Internet, , corporate VPN, and voice. Faster, lighter, and more affordable than previous global technology, it makes in-flight connectivity a reality for virtually any business aircraft. Stay connected to the world below from nearly anywhere above it. Aviator 200 Aviator 300/350 8
9 SwiftBroadband Near-global Internet and voice service AVIATOR 300/350 The compact, near-global connectivity solution with a complete range of features. Near-global connectivity for light Internet and voice Fly where you need. Work how you want. The Aviator 300/350 is an effective, all-in-one voice and data solution lets you use time wisely and get things done in flight. Designed to be affordable and light, the Aviator 300/350 is the ideal system for multi-user service aboard almost any aircraft, particularly medium and large business aircraft. With two antenna options, you can choose the performance level and coverage areas that best meet your needs. And you can add the Gogo OnePhone handset for exceptional wired or wireless voice service. AVIATOR 200 Take your productivity global but still pack light. Multi-regional connectivity for light Internet and voice The Aviator 200 is small in size but big on power. It makes SwiftBroadband service practical and affordable for virtually any aircraft. Use your laptop, tablet, or smartphone to securely log on to your corporate network, transfer data, and send/receive . The Aviator 200 is also compatible with the advanced Gogo OnePhone. 9
10 Iridium Global voice, safety services, and narrowband data service Truly global voice and narrowband data. ST 4300 Axxess The popular and proven Iridium satellite network is the standard for global voice service in flight, as well as the Future Air Navigation System (FANS). This best of breed network is also perfect for narrowband data applications like fax, cockpit data, safety services, and more. The network runs on Low Earth Orbit satellites for reliable global coverage in the air and on the ground at all altitudes and latitudes even over polar regions. 10
11 Iridium Global voice, safety services, and narrowband data service ST 4300 Voice, narrowband data, and safety services all in one little box. Voice, narrowband data, and safety services Flexible, affordable, compact, and scalable, the ST 4300 combines global voice and narrowband data capabilities into a single box. Configure cabin and flight deck connectivity based on your own needs and budget - by selecting 1, 2, or 3 voice channels. The ST 4300 system even enables your aircraft for FANS certification. You can install it as a standalone system or integrate it with Gogo Biz or SwiftBroadband systems - including UCS for broadband Internet and entertainment capabilities. Significantly improve call clarity with the Gogo OnePhone. The ST 4300 is a modern platform designed for Iridium service now and in the future. Axxess Features and flexibility for global voice, narrowband data, and safety services. Voice, narrowband data, and safety services The Axxess system s open and flexible architecture allows you to customize existing functions to easily upgrade as new functionality and networks are introduced. Two built-in channels of Iridium service give you both global voice and narrowband data capabilities (for fax, graphical weather information, and cockpit data). Its multi-channel PBX operates much like an office phone with features like call routing, call waiting and conference calling. But that s only the beginning. When paired with our Data Interface Unit, Axxess provides a FANS over Iridium solution as a field retrofit. For Internet connectivity using laptops, tablets or smartphones, add either Gogo Biz or SwiftBroadband. You can even integrate with UCS 5000 to bring Hollywood with you via Gogo Vision in-flight entertainment. 11
12 Gogo Vision In-flight Entertainment (IFE) The new age of IFE is here. Gogo Vision will forever change the way you see IFE. It is the only in-flight entertainment system on the market to offer true end-to-end service for business aviation. Gogo Vision features the latest studio-licensed, on-demand blockbuster movies and TV episodes, as well as news from the Wall Street Journal, a custom RSS feed capability, destination weather from the Weather Channel, moving maps, flight information, and even in-cabin file transfer/screen sharing. All at your fingertips, on your favorite personal devices. Gogo Vision is a stand-alone, fully turnkey IFE solution that you can access anytime, anywhere during your flight. Now that s the way IFE should be. Summary On-demand entertainment and information Available for aircraft worldwide A full library of licensed movies and TV episodes, from the biggest names in global entertainment News, destination weather, flight progress, and moving maps View content on laptops, tablets, smartphones, and cabin monitors Keep up with news and information that's important to you via RSS feed Laptop-to-laptop file transfer and screen sharing Cabin Management Systems link Update to the latest content wirelessly and automatically at nationwide Gogo Cloud locations, or in your own hangar Includes all Digital Rights Management [DRM] Available with the UCS 5000 system 12
13 UCS 5000 Smart cabin system The world s first and only Smart Cabin System. Meet an entirely new idea in cabin avionics: a Smart Cabin System. UCS 5000 is a single system that integrates and orchestrates your entire in-flight connectivity and entertainment experience. It gives you advanced router capabilities like dynamic multi-network management, data compression, 3G connectivity on the ground, (with free service in 120 countries a Gogo exclusive), and more. But it also delivers Gogo Vision (our new age inflight entertainment service), Cabin Management System (CMS) access, and even in-cabin collaboration tools like screen sharing and file transfer. All in one amazingly intelligent box. UCS 5000 is also an operational marvel. It s small. It s affordable. And it completely reinvents updating - doing so wirelessly. Summary Smart router b/g/n Wi-Fi access point Single Wi-Fi signal (SSID) for voice, data, IFE and CMS control Network management & features Dynamic management of multiple network services Bi-directional data compression Entertainment & news Powers Gogo Vision IFE service Includes automatic update option In-cabin collaboration User-to-user file transfer and screen sharing 3G connectivity on the ground Free service in 120 countries CMS interconnect 13
14 Gogo Text & Talk In-flight voice and text using your own smartphone Your smartphone now has wings. Gogo Text & Talk allows you to use your personal smartphone to call and text in the air just like you do on the ground. It simply uses your personal smartphone number, thus eliminating the need for two-step dialing routines, call forwarding protocols, or pre-programmed extensions. Because it works through a Wi-Fi connection, there s no need for expensive and heavy picocell technology. The service is completely software based, so no additional hardware is required. All you need to do is buy a software key, activate an applicable voice service plan, and you re ready to go. With the app running on your phone, if someone dials your number it rings. If someone texts you it goes through. Your address book and caller ID work too. It s almost as though you never left the ground. Summary Very easy to use: your own phone, your own number; in flight. Available with any Gogo Biz system, no additional hardware is required. Gogo Text & Talk is 100% software based. This patent-pending technology allows it to work through a Gogo Biz connection without the need for expensive and heavy picocell technology. 14
15 Gogo OnePhone Cabin and cockpit handset Finally, the aviation handset meets modern technology. Communications have advanced at breakneck speeds, so using aviation handsets shouldn t feel like you re going back in time. Instead, install a wired or wireless Gogo OnePhone, with its big, bright touchscreen display and Android-based platform. Proprietary Gogo Business Aviation technology delivers exceptional call quality and business aviation s most advanced noise-reduction technology. The Gogo OnePhone is also the only phone available today that is globally compatible with all three of our airborne networks: Gogo Biz, SwiftBroadband and Iridium. So you can talk easily, and seamlessly, wherever you fly. Summary Superior voice quality Advanced noise-reduction technology Large, bright touchscreen display Easy, intuitive interface Android-based platform Works with all three networks: SwiftBroadband, Iridium and Gogo Biz Backed by Gogo Business Aviation s #1-ranked product support team. 15
16 Network, Equipment & Services Summary Wherever you go. Whatever you fly. Whatever you want to do. NETWORK COVERAGE VOICE DATA EQUIPMENT PACKAGES ATG 5000 Gogo Biz Continental U.S. and portions of Alaska and Canada Broadband Internet ATG 4000 ATG 2000 ATG 1000 SwiftBroadband Near-Global Light Internet Aviator 300/350 Aviator 200 Iridium Global Narrowband data ST 4300 Axxess 16
17 Gogo Biz Service Rates U.S. and Canada broadband Internet and voice service GOGO BIZ - DATA PLANS PLAN MONTHLY SERVICE FEE DATA INCLUDED FEE/ADDITIONAL MB Gogo Biz Pay-As-You-Go $0 0 MB $6.95 Gogo Biz 60 $ MB $5.95 Gogo Biz 250 $1, MB $4.95 Gogo Biz 1000 $1,895 1 GB $3.95 Gogo Biz 2500 $2, GB $1.95 Gogo Biz Pro $3,995 * No fixed data ceiling No overages Multi-Aircraft Discount for Gogo Biz Data Hourly Pricing - Available for ATG 1000/2000** SERVICE PLANS PER CUSTOMER DISCOUNT PLAN PER HOUR BILLING INCREMENTS 1-2 N/A 3 2% 4-5 5% 6+ 8% GOGO BIZ - VOICE PLANS ATG 1000 $39 Every 15 minutes after the first hour ATG 2000 $99 Every 15 minutes after the first hour Data Bundle Discount with SwiftBroadband - Save 20% Aircraft with both Gogo Biz and SwiftBroadband data plans from Gogo Business Aviation will receive a 20% monthly fee discount. * Gogo Text & Talk service For personal smartphone usage The aircraft s Gogo Biz voice plan (Silver, Gold, etc) covers voice usage and unlimited text messaging. Voice/texting usage is also charged by each passenger s wireless provider. PLAN MONTHLY SERVICE FEE *** MINUTES INCLUDED FEE/ADDITIONAL MINUTE Silver Service $ $1.50 Gold Service $ $1.40 Platinum Service $ $1.35 Corporate Service $ $1.30 *Exclusions and limitations apply. Contact Gogo Business Aviation Sales for details. **Hourly rate includes both voice & data service. No additional discounts apply. ***Gogo Biz voice service requires an active Gogo Biz data plan. 17
18 SwiftBroadband Service Rates Near-global Internet and voice service SWIFTBROADBAND - DATA PLANS MONTHLY MB USAGE PER AIRCRAFT FEE PER MB * <100 MB $ MB $ MB $6.00 * Above rates are based on Inmarsat Standard IP (Background IP) service. Streaming data that provides guaranteed/prioritized access to bandwidth is priced separately. Please contact your Gogo Business Aviation representative for details. >999 MB $5.75 Data Bundle Discount with Gogo Biz - Save 20% Aircraft with both Gogo Biz and SwiftBroadband data plans from Gogo Business Aviation will receive a 20% monthly fee discount. ** SWIFTBROADBAND - VOICE PLANS PLAN MONTHLY SERVICE FEE MINUTES INCLUDED FEE/ADDITIONAL MINUTE Bronze $ $1.60 Silver $ $1.50 Gold $ $1.40 Platinum $ $1.35 Corporate $ $1.30 **Exclusions and limitations apply. Contact Gogo Business Aviation Sales for details. Above rates apply only for calls to/from fixed, cellular and FBB/BGAN/SBB locations. Other locations are priced separately; please contact your Gogo Business Aviation representative for details. 18
19 Iridium Service Rates Global voice, safety services, and narrowband data service IRIDIUM - VOICE PLANS PLAN MONTHLY SERVICE FEE * MINUTES INCLUDED FEE/ADDITIONAL MINUTE Bronze $ $1.60 Silver $ $1.50 Gold $ $1.40 Platinum $ $1.35 Corporate $ $1.30 *Above rates include one phone line. Each additional line is charged $45.00 per month. IRIDIUM - OPTIONAL DATA SERVICES MONTHLY SERVICE FEE 1 FAX N GO Separate monthly service required for faxing. Minutes will be charged per the basic monthly rate fee, whether minutes are voice or data. Separate equipment is needed for Axxess and ST $34.95 SHORT BURST DATA Enables ACARS/AFIS data messaging over Iridium. Note: customer must select an ACARS/AFIS Service Provider, such as Satcom Direct, Honeywell or ARINC Direct. $
20 ABOUT GOGO BUSINESS AVIATION Gogo Business Aviation is today s leading provider of in-flight connectivity solutions that increase the productivity, safety, and enjoyment of the business aviation travel experience. A trusted brand in airborne communications, Gogo Business Aviation is a factory option at every major business aircraft manufacturer and installed on the world s largest fractional ownership fleets. Connect with us: 105 Edgeview Drive, Suite 300 Broomfield, CO USA Toll-free Worldwide Fax
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