Debt solutions. Providing End-to-End Loan Servicing across all asset classes

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1 Debt solutions Providing End-to-End Loan Servicing across all asset classes

2 Europe s largest independent third party servicer

3 Debt solutions Our outsourced servicing solutions deliver comprehensive front, middle and back office support for the full loan lifecycle from due diligence and origination, through account servicing, arrears management and restructuring. We manage all types of secured and collateralised loans for the corporate loan sector and lenders in commercial, residential and real estate operations. We provide regular, timely and reliable information to all our clients, giving you greater control through increased transparency and governance of your portfolio. For more details visit our website The Capita Mortgage Services team, based in Ipswich specialise in managing residential mortgages (including Buy to Let) and small balance commercial mortgages for consumers and SMEs. For more details visit their website We also offer our clients a specialist analytics and risk management solution via the team at Euristix. Through top-down portfolio insight and bottom-up account level analysis they provide visibility of issues and value opportunities. For more information visit With over 320 staff in the UK, Ireland and Germany with asset management coverage across Europe, you can be confident that your portfolio and your reputation are being expertly managed by our professional and knowledgeable team. Our business sits within the Capita Asset Services division of Capita plc a FTSE 100 company and the UK s leading provider of outsourcing services. This gives us financial strength and stability. 3

4 Providing a centre of excellence across Europe with operations in the UK, Ireland and Germany

5 Scope of our services Providing a scalable operating platform for loans Core Services Loan Restructuring & Workout Special Servicing Loan Origination & Closing Master Servicing Loan Accounting & Administration Cash Management Facility Agency CMBS Servicing Asset/Collateral Management Additional Services Document Storage Data Management Treasury Management Property Services Due Diligence Reporting Asset Surveillance Analytics Security Trustee Real Estate Finance Sourcing Our ratings Fitch Servicer Report December 2014 Overall Assessment: CMS2+ Master Servicer CPS2+ Primary Servicer CSS2 Special Servicer Standard & Poor s Rating - Ireland September 2014 Assessment: Above average - Primary, Special and Master Servicer Standard & Poor s Rating - UK September 2014 Assessment: Above average - Primary and Special Servicer Fitch considers CAS technology to be a key strength of the servicing operation Stable senior management team, averaging 23 years industry experience and 8 years in the role Robust group structure which provides ecomomies of scale and operational support across internal audit, risk compliance, IT and other areas 5

6 Part of Capita plc, the UK and Ireland s leading provider of business processing management and integrated professional support services

7 Key facts and figures 161bn of loans being serviced across 15 jursidictions Services for banking and capital markets in the management of real estate, corporate and other loans Multi jurisdictional with operations in the UK, Germany and Ireland All loan sizes can be accommodated across a range of loan types and asset classes Range of property types including leisure, commercial, industrial, office and retail In August 2015 awarded Asset Management firm of the year - Ireland by Finance Monthly Investment Award 2015 Capita plc has constant profitable growth with turnover 2.3bn(H1 2015) and Profit 535m (2014)/ 265m (H1 2015) Our key strengths Partnership Enduring client relationships based on experience and industry knowledge - a service you can trust Financially Strong A 8bn market cap outsourcing group, and a headcount of 70,000 a partner you can rely on Experience Combination of leading global banking systems and experts in lending solutions - a complete solution Scope Operating across 15 jurisdictions with core operations in UK, Ireland and Germany - operational leverage Stable A group that builds and grows businesses for the long term a business partner who is here to stay Scale Europe s largest 3rd party provider with capacity to grow long term reliability 7

8 Providing end-to-end debt solutions and loan administration services International reach We have over 3,400 professional staff dedicated to making your life easier by delivering service excellence and creating efficiencies for your organisation. Our operations are based in Ireland, the UK, Jersey, mainland Europe and India, with representative offices in the US and Asia we have over 4,000 multinational and UK based clients and relationships. Our Divisional capability is further complemented by the broad suite of services provided by the Capita group, including, life and pensions administration, contact centres and customer management, IT services and HR and workplace solutions. Contact for Ireland Dublin Office 2 Grand Canal Square, Grand Canal Harbour, Dublin 2. Ireland Bryan O Connor Head of Business Development Banking & Debt solutions Ireland T: +353 (0) M: +353 (0) E: bryan.oconnor@capitaassetservices.ie Contact for UK London Office 40 Dukes Place, London. EC3A 7N Mark Webster Head of Business Development Banking & Debt solutions UK M: +44 (0) E: mark.webster@capita.co.uk Contact for Europe London Office 40 Dukes Place, London. EC3A 7NH Peter Walker Director Capita Asset Services M: +44 (0) E: peter.walker@capitaassetservices.co.uk For more information on our range of solutions visit Capita Asset Services (Ireland) Limited. Registered office: Block C, Maynooth Business Campus, Maynooth, County Kildare, Ireland. Registered in Ireland No Capita Asset Services is a division of Capita plc and a trading name of the companies in the division that provide corporate, treasury, debt, shareholder, fund and private client solutions. For further information about Capita Asset Services, including the regulatory status of these companies, please visit