Your apartment will be serviced by our house keeping team on a weekly basis.

Transcription

1 Westminster

2 Dear Tenant, Welcome to your Crown Lawn serviced apartment. Your apartment will be serviced by our house keeping team on a weekly basis. This building has CCTV surveillance of the underground car park (parking available on request at per day) and other communal areas. There is also a 24hr porter on the ground floor. If you have any queries or need assistance, please do not hesitate to contact us Monday to Friday between the hours of 9am and 5pm on +44 (0) We will be happy to assist you in any way we can. Thank you and we hope you enjoy your stay with us. Westminster 3 minutes to the River Thames 7 minutes to Westminster Underground station (direct to Canary Wharf or Bond St) 2 minutes to the local shops, restaurants and bars 5 minutes to Victoria (Victoria to Gatwick Airport train takes 30 minutes) 4 minutes to the Houses of Parliament W e s t m i n s t e r L o n d o n Page 2

3 Check In / Check Out Times Our check in time is from 2pm (14:00) Our check out time is before 10am We can sometimes accommodate an early check-in or late check-out; however this will need to be arranged prior to arrival and may incur a fee of up to half the nightly rate. Out of Hours Contact Information Our main office line is diverted to a member of our team outside of business hours. Please note this is for emergencies only. Telephone Number: Housekeeping To contact Housekeeping please call our office and we will send a member of the team up to your apartment as soon as we can. If you require any of the following, please contact the office: Single Foldaway Beds Baby Cot & high chair Air Conditioning Unit per night per week Extra Servicing (Light Clean) per day per week (subject to availability) Extra Servicing (Cleaning + Change of Linen) per day Keys You have been provided with one set of keys. Should you require a second set then please contact us. In the event of Fire Please use the nearest stairwell and go down to the ground floor do not use lifts. Internet Access Internet access is free of charge. To log onto the internet, you will need to find the details of the name and password of your internet modem. These can be found on the bottom of the modem which is located next to the phone-line in your apartment. If you require any assistance, please phone our internet providers, Glide, using the landline phone located in your apartment and dialling 150 free of charge between Monday to Friday 8am/8pm. Personal Security For your own safety we advise that you lock your door whilst in residence and when leaving your apartment. Insurance W e s t m i n s t e r L o n d o n Page 3

4 Please note that it is your responsibility to insure any personal property left in any of our apartments and Crown Lawn accepts no liability of any loss or damage to personal items whosoever caused. Smoking All of our apartments are Non-Smoking. Car Parking We have secure underground car parking available subject to prior arrangement with the office. We strongly advise that you book car parking at the time of booking your apartment as there are a limited number of spaces available. Please note that your car is left at your risk and Crown Lawn cannot take any responsibility for the safety of your car. Parking is charged at 15 per vehicle per day Taxis We would recommend using Addison Lee should you require a taxi service in London. Telephone Number: Or Dulwich Cars: Breakages We do understand that from time-to-time breakages do occur due to unforeseeable circumstances. Therefore, if you do accidently break an item, please report this to Housekeeping as soon as possible in order for us to arrange for a replacement. All breakages will incur a charge that will be deducted from your deposit. Lost & Found Please report any lost items to our office immediately. We will do our best to try and retrieve any such items. Check Out On check out please leave your keys in the apartment and ensure that all lights are switched off in your apartment, any cutlery or glasses are put in the dishwasher and furniture is put back in its original place. W e s t m i n s t e r L o n d o n Page 4

5 Nearest Airports London Heathrow Airport (35mins by Taxi or 47mins by Tube) London City Airport (26mins by Taxi or 25mins by Tube) London Gatwick Airport (65mins by Taxi or approx 60mins via Train) London Luton Airport (46mins by Taxi or approx 70mins by Train) London Stansted Airport (53mins by Taxi or approx 70mins by Train) Banks NatWest Bank Horseferry Road, SW1P 2AY (1min walk) Chemist Victoria Pharmacy 58 Horseferry Rd, SW1P 2AF (1min walk) Doctor DoctorCall (Emergency Call Out) (Fees apply) Dentist Westminster House Dental Practice Horseferry Road, SW1P 2AH (2mins walk) Dry Cleaning / Laundry Celebrity Dry Cleaners 27 Page Street, SW1P 4JS (1min walk) Regent Dry Cleaners 54 Horseferry Street, SW1P 2AF (2mins walk) Post Office Broadway Post Office 1 Broadway, SW1H 0AX (9mins walk) Hospital (NHS) The Gordon Hospital Bloomburg Street, SW1V 2RH (3mins by taxi) National Rail Station London Victoria (10mins by taxi) National Rail Enquires Tel: Tube Station St James s Park (10mins walk) Westminster (7mins walk) Transport for London Tel: Supermarket Tesco Express 2 Monck Street, SW1P 2BW (4mins walk) W e s t m i n s t e r L o n d o n Page 5

6 Waitrose 62 Victoria Street, SW1E 6QP (2mins by taxi, 11mins walk) Recommended Sites Crown Lawn recommends the following websites to familiarise you with all that London has to offer, including up-to-date list of events taking place, as well as suggestions of shops, restaurants and cafes: Official city guide Information, tickets, tours, maps and more Reviews and recommendations for restaurants with on-line booking W e s t m i n s t e r L o n d o n Page 6

7 Museums, Shops & Attractions Houses of Parliament Westminster. SW1A 0AA (7 mins walk or 2mins by taxi) Westminster Abbey 20 Deans Yd, SW1P 3PA (6 mins walk or 2mins by taxi) London Eye - Westminster Bridge Rd, London SE1 7PB (15mins walk or 4mins by taxi) Buckingham Palace SW1A 1AA (15 mins walk or 4mins by taxi) Trafalgar Square Westminster, WC2N 5DN (15 mins walk or 3mins by taxi) LONDON EYE HOUSES OF PARLIAMENT BUCKINGHAM PALACE WESTMINSTER ABBEY W e s t m i n s t e r L o n d o n Page 7

8 Local Map A - Trafalgar Square Westminster, WC2N 5DN B - London Eye Westminster Bridge Rd, London SE1 7PB C - Houses of Parliament Westminster. SW1A 0AA D - Westminster Abbey 20 Deans Yd, SW1P 3PA E - Buckingham Palace SW1A 1AA Victoria Train Station 164 Buckingham Palace Rd, SW1W Waterloo Station Waterloo Road SE1 8SW W e s t m i n s t e r L o n d o n Page 8

9 Underground Map

10 River Service W e s t m i n s t e r L o n d o n Page 10

11 Television Channels W e s t m i n s t e r L o n d o n Page 11

12 Radio Stations on the Television W e s t m i n s t e r L o n d o n Page 12

13 Did you enjoy your stay with us? Let us and everyone else know by writing a review on Trip Advisor It s very easy and very quick and it s the best way to compliment us! Or Is there something we could improve on? What could we do next time? If you would prefer send us your comments by ing us at info@crownlawn.com W e s t m i n s t e r L o n d o n Page 13

14 CHECK OUT Follow us on twitter! FOR SPECIAL OFFERS AND OUR LATEST UPDATES... W e s t m i n s t e r L o n d o n Page 14