Driver Fatigue Management

Transcription

1 TRANSPORT SAFETYNETWORK Driver Fatigue Management supported by Dock Appointment Scheduling Paul Driver National Transport Safety Manager OneSteel Supply Chain Anthony Feltrin Manager Supply Chain OneSteel Metalcentre

2 Agenda Legislative and Corporate Requirement 2009 Review of existing processes Desired outcomes from a pilot project The solution Agreed goals of the pilot Pilot Results 2013 Review of Operations 2

3 Legislative and Corporate Requirement Driver Fatigue Management (DFM) is a key element of: the National Heavy Vehicle Regulator Chain of Responsibility (CoR) legislation. Structure for Compliance The Australian Logistics Council & ASI have developed common standards to ensure uniform interpretation of legislation. These standards are translated into OneSteel s Code of Practice (CoP) which includes Road Transport Safety Code of Practice I. Take reasonable steps so that business practices do not lead to a CoR breach II. Implement systems to manage the scheduling of loading and unloading heavy vehicles to minimise driver fatigue III. Implement systems to manage queuing to minimise the risk of driver fatigue IV. Have systems in place for timely notification of major deviations to scheduled loading / unloading times V. Meet scheduled loading/unloading times 3

4 2009 Review of existing processes Deficiencies identified within OneSteel are summarised below: Identification and actioning of potential DFM breaches onsite Lack of process, procedure or guidelines to assist staff Capacity planning inbound/outbound at dock level Limited effectiveness in the manual process of time slotting where used Monitoring of available driver working hours No process / understanding of the requirement to manage onsite driver working hours Vehicle onsite turnaround times Little or no understanding of current gate to gate times On dock loading and unloading times for carriers Difficulty capturing performance data and identifying specific bottlenecks Trucks arriving onsite without valid timeslot booking Inconsistent or non existent compliance with manual time slotting systems guidelines 4 While OneSteel has developed it s awareness of CoR and DFM obligations at a site level, in reality personnel were been provided the processes and tools to address our obligations in dayto day operations

5 Desired outcomes from a pilot project In July 2009 the criteria for the pilot project was developed to address compliance issues with CoR obligations relating to DFM, in particular: Evaluate a timeslotting / onsite DFM IT solution capable of: Providing carriers with timeslots Track remaining driver hours Record key times (arrive at site, on dock, off dock, depart site, etc) Proactively monitor & provide visibility of potential DFM breaches In addition the solution should also provide productivity gains by minimising: Gate to gate turnaround times On dock loading & unloading times 5

6 The Solution The pilot project IT solution was provided by Bestrane 1 The software used was the Descartes 2 Dock Appointment Scheduling (DAS) The software provided was modified to provide an Australian / OST solution 1 Bestrane is an authorised Descartes reseller. 2 The Descartes Systems Group is a large US based provider of logistics software solutions Market Mills Freight and Logistics August 13 6

7 Agreed goals of the pilot The goals of the pilot were: Safety to address OneSteel s DFM obligations Implementing a best practice timeslotting system Actively tracking driver remaining hours whilst on OST sites Giving our staff the toolkit of processes to ensure they can mount a reasonable steps defence Productivity to improve dock availability and vehicle turnaround Improve dock planning processes and release dock capacity in sites Reduce vehicle s total on site time (turnaround time) Reduce vehicle on dock time In addition, to support the software solution the business 1 would need to develop prescribed process steps in the event: a potential breach of drivers hours be identified an actual breach of drivers hours occur 7 1 The prescribed process steps were developed by the OST National Transport Safety Manager Which are not encompassed within the DAS system

8 2010 Pilot Results The pilot successfully addressed the deficiencies identified Before Identification and actioning of potential DFM breaches onsite Lack of process, procedure or guidelines to assist staff Limited effectiveness in the manual process of timeslotting where it existed Pilot Capacity planning inbound/outbound at dock level No process/understanding of the requirement to manage driver hours Pilot Monitoring of available driver working hours Vehicle onsite turnaround times Little or no understanding of current gateto-gate times Pilot Pilot On dock loading and unloading times for carriers Difficulty capturing performance data and identifying specific bottlenecks Pilot Trucks arriving onsite without valid timeslot booking Inconsistent or non-existent compliance with manual timeslotting systems Pilot After Potential breaches being identified & dramatic improvement in site awareness Carriers & suppliers compliant with requirement to pre-book deliveries Driver hours being captured & dramatic improvement in site awareness Turnaround times being monitored & reported Pilot test environment reporting did not provide dock specific level reporting Compliance with requirement to pre-book timeslots & use of performance reporting This capability has been added since the pilot

9 Review of Current Operations Pilot Site Facility Capacity The Pilot site has 7 loading/ unloading bays in operation; but there is only one driveway through the shed. The bays are product specific. The Structural and Plate bays had a maximum capacity of five inbound loads per day each. Booking an Appointment Bookings are required to deliver to the site The delivery appointment time is negotiated by the carrier. There is flexibility within the system to accommodate changed appointment times due to in transit delays. Market Mills Freight and Logistics August 13 9

10 Review of Current Operations Delivery Arrival Process Vehicle enters the site and proceeds to the weighbridge The driver signs in and advises driver hours remaining Delivery docket is stamped to capture times Appointment # [ ] Arrival Date Rego Arrival am/pm On Dock am/pm Off Dock am/pm Depart Site am/pm Gateperson Delivery docket is returned to the gate office when the driver signs out Actual times are entered into the DAS system Market Mills Freight and Logistics August 13 10

11 Review of Current Operations Rollout to other Locations OneSteel Metalcentre now uses the DAS in: Scoresby (pilot) Perth Adelaide Sydney Brisbane x2 DAS is also utilised in our other business units: OneSteel Wire Mill OneSteel Reinforcing ARC The Australian Reinforcing Company OneSteel Sheet & Coil Market Mills Freight and Logistics August 13 11

12 Conclusion on DAS The Dock Appointment Scheduler helps OneSteel comply with Chain of Responsibility requirements for Driver Fatigue Management by providing a system to: 1. Schedule vehicles on site 2. Acknowledge remaining driver work hours and to work to support adherence to those hours 3. Helping meet drivers plans for on site time 4. Deal with changes to plans due to early / late arrivals Additional site and fleet productivity benefits can also be extracted using the Dock Appointment Scheduler. Market Mills Freight and Logistics August 13 12

13 On Demand Route Planner Another productivity tool being piloted by OneSteel that assists in Road Transport Safety

14 Overview of On Demand Route Planner Used by transport planners to plan loads & driver schedules. It assists to mitigate risks of: - trucks carrying loads outside legal dimensions (weight, width, length) - giving drivers runs that cannot reasonably be expected to be completed within driver fatigue hours Review of actual GPS movements allows: - discussion with customers who are delaying drivers - adjustment of future plans to ensure safe scheduling - replay of runs for investigation Market Mills Freight and Logistics August 13 14