Girl Scout Cookie Program Troop Manual

Transcription

1 Girl Scout Cookie Program Troop Manual Girl Scout Cookie helpline: Who to call for help If you have questions, first call your Community Product Sales Manager. Name Home Cell

2 Table of contents/calendar of events and dates Contents Note to troop cookie managers 3 Who to call 4 Juliettes 5 December Page Cookies we sell New info 6-7 Have a parent meeting 8 Cookie Biz New info 9 Social media resources 10 Little Brownie Baker resources 11 Materials 12 ebudde January Operation USO Initial order girl/troop reward 18 Placing your initial order February Cookie delivery 22 Distributing cookies Cookie cupboards 25 Order additional cookies online Cookie cupboard locations 28 National Girl Scout Cookie Day 29 Cookie booths 30 Hot spot cookie booths Non-hot spot cookie booths Cookie booth recorder app 36 Other selling ideas 37 March Transferring cookies Banking Girl rewards Placing your reward order Troop outstanding cookie accounts 48 Final reports 49 Notes 50 Girl Scout Promise 51 Troop Checklist 52 Girl Scout Cookie helpline: Hours: Mon-Fri: 9 a.m.-5 pm Troop Manual

3 Note to Product Sales Managers Dear troop cookie manager: Welcome to the 2016 Girl Scout Cookie Program. This year s theme is worth sharing. Inside every package of Girl Scout cookies, you ll find scrumptious treats-and so much more! You ll find an amazing opportunity to help girls build skills and make memories that last a lifetime. You will help girls discover why the Girl Scout Cookie Program is worth sharing! By participating in the Girl Scout Cookie Program, girls will learn five key skills that she will use throughout her life: Goal setting Decision making Money management People skills Business ethics Girls will implement these key skills by: Being a part of the largest girl-led business in the world Setting goals for themselves and with a group Managing money and practicing important math and budgeting skills Working with others and gaining people skills through interaction with the community Making decisions about things that count and putting their ideas into action Applying the Girl Scout Promise and Law to business ethics Seeing what a girl can do! The guidance and support you provide is instrumental in the success of your girls. Thank you for your dedication to Girl Scouting. We are confident you will find the experience to be both enjoyable and rewarding. Good luck and have fun! 2016 Troop Manual 3

4 Who to contact Who to contact for help If you have questions, first call your Community Product Sales Manager (CPSM). It is a good idea to write their contact information on the front cover of this manual so you always have it. Girl Scout Cookie helpline: Girl Scout Cookie Program volunteers As you come upon a topic throughout this manual, there will be a list of volunteers you can reach after hours. Just check out the Who to call section. These volunteers are well versed and will be able to answer your Girl Scout Cookie Program questions. Girl Scouts of Gateway Council Community Product Sales Manager Your community has been assigned a product sales manager. If you need assistance, please feel free to contact them at any time during the program. Product Sales Manager Kori Keen kkeen@girlscouts-gateway.org Senior Product Sales Coordinator Tina Tabbot ttabbot@girlscouts-gateway.org CPSMs Community 2 Barbara Breitberg riversedge.productsales@gmail.com Community 3 Holly Lucas lucas3r@aol.com Community 4 Charlotte Pisano gatorscouts.productsales@gmail.com Community 5 Briant Becote oceancrestproductsales@gmail.com Community 6 Janet McCormick watersedge.productsales@gmail.com Community 7 Mary Dennard foursquared.productsales@gmail.com Troop Manual

5 Juliettes individually registered girls Your role Contact your CPSM if you have a Juliette that would like to participate. Did you know? Juliettes can participate in the Girl Scout Cookie Program. Juliettes can participate in one of three ways: 1. She may sell with a troop. Her order and rewards are processed through the troop. Any troop proceeds that are generated through her participation are retained by the troop. 2. A group of Juliettes within one community may sell cookies as a group. A registered Girl Scout adult must facilitate the sale with the group and coordinate with the CPSM. The group would use the community s Juliette troop number or other number as assigned. The troop proceeds are retained by the council and placed in an account to benefit Juliette Girl Scouts council-wide. These Juliettes may participate in booth sales. 3. If a community does not have a group of Juliettes that are selling, a Juliette may sell individually. Her order and rewards would be processed through the CPSM, using the community s Juliette troop number. The troop proceeds are retained by the council to be used for Juliette assistance. Any Juliette within the council may ask for assistance for membership dues, program or camp fees, or uniform and insignia pieces using the Juliette fund. Who to call Your CPSM is your first line of support. Girl Scout cookie helpline Troop Manual 5

6 Table of contents/calendar of events and dates Which Girl Scout Cookie is your favorite? Tweet us your Troop Manual

7 Dec 28 - Mar 13 Girl Scout Cookies we sell Your role Did you know? Use the order card to teach girls about the eight cookies we will sell and that each package costs $4 per package. Toffee -tastic cookies cost $5 per package. Picking up Toffee-tastic cookies at delivery Teach the girls about the Toffee-tastic gluten-free cookie that will be available in limited quantities. References Girl order card Toffee-tastic cookies were pre-ordered by troops in September. These will be delivered with your initial order. A limited supply of the Toffee-Tastic may be available at the Jacksonville warehouse after the initial delivery. Contact your cookie cupboard for availability. Commonly asked questions and answers: Q: Why do some people want a gluten-free cookie? A: Some people want to avoid gluten-which is found in grains like wheat, barley, and rye. People with celiac disease may become ill if they eat gluten. Little Brownie Bakers Q: How do customers know the cookie is gluten-free? website: littlebrownie.com A: Show them the NSF logo. That means an outside organization has verified the cookie meets federal standards for labeling a product gluten-free. Who to call Your first point of contact is your CPSM. Q: Will people NOT on gluten-free diets like this cookie? A: Absolutely! Toffee-tastic Girl Scout Cookies have fantastic flavor for everyone! Q: How do Toffee-tastic Girl Scout Cookies taste? A: Delicious! These buttery cookies are packed with golden toffee bits bursting with flavor! Pilot 2016 Troop Manual 7

8 Dec 1 - Dec 18 Have a parent meeting Your role Teach girls and parents safety. Set goals as a troop and have girls set individual goals. Did you know? Goal setting should be done before girls start selling. Here are some topics to cover with your parents: Teach girls and parents the five skills to success. Make it fun by doing cookie activities. Share your troop goal with parents. Have girls share their individual goals with their parents. Encourage parents to sign up and help at booths, picking up their initial order, etc. References Little Brownie Bakers website: littlebrownie.com Girl Scouts of Gateway Council website: girlscouts-gateway.org The Girls Guide to Girl Scouting which can be purchased at the Girl Scout Store x Ask parents to volunteer to help at cookie booths. x Let your parents know you will have them sign a receipt every time they pick up cookies and/or turn in money. x Give your parents the date you would like for them to turn their daughter s initial order in to you. x Talk to the parents about safety and making sure they know how to keep their daughter and the rest of the girls safe during the Girl Scout Cookie Program. x Let parents know what your troop plans to do with the money they earn. The Girl Scout Cookie Program begins December 28, No orders should be taken before this date. Tell parents which financial literacy badge(s) your troop will be earning. Use your Girl Guides to Girl Scouting for requirements for the badges. Financial Literacy Badges can be purchased at the Girl Scout Store. Which financial Literacy badge(s) will you earn? Troop Manual

9 Cookie Biz Be a #cookieboss! Cookie College has a new look and is now called Cookie Biz! Troops and girls will learn to be a #cookieboss by working on the requirements for a Cookie Business or Financial Literacy badge. How cool is that? 2016 Troop Manual 9

10 Dec 28 - Mar 13 Social media resources Your role Help girls use social media to promote the Girl Scout Cookie Program. Did you know... Technology is a great use of your resources if you can t go door-to-door. Facebook For girls ages 13+ Like us on Facebook to receive marketing ideas, up-to-date cookie information, and more! Tag us in your pictures of cookie booths and fun to promote the Girl Scout Cookie Program Facebook.com/gsgcfl Twitter & Instagram For girls ages 13+ Tag us and use these hashtags to promote the Girl Scout Cookie Program Countdown to start of the Girl Scout #GirlScoutCookies #cookieboss Pinterest Check out pinterest.com/lbbakers for a fun graphics, memes and recipes that are perfect for social media sharing. Create a board that is dedicated to ideas for your creative cookie booth Find and pin recipes with Girl Scout Cookies, and create recipes cards to hand out at booths. Bling Your Booth contest! This cookie season, pump up the fun, get creative, and bling your booth to win! Enter for a change to win $250 toward your cookie goals! Here s how: 1. Decorate your booth with a cool theme, balloons, costumes, posters, colored lights, and more the sky s the limit! 2. Take a photo of your troop in action at your booth. 3. Upload the photo to the Girl Scouts of the USA Facebook page (facebook.com/girlscoutsusa) Troop Manual

11 Dec 1 - Jan 9 Little Brownie Baker Resources Your role Use the tools provided by Little Brownie Bakers to set goals, promote Girl Scout cookies, and to teach girls the five skills. Did you know? Little Brownie Bakers offers many resources to help your troop during the Girl Scout Cookie Program. References Little Brownie Bakers website: littlebrownie.com Volunteer Guide Cookies across America virtual parade Little Brownie volunteer blog Little Brownie Bakers website Incorporate the five skills for girls with these easy tips! Download your copy today. January 9 11 a.m. The biggest Girl Scout cookie party ever! Visit littlebrowniebakers. com at this date and time to join in on the fun of a virtual cookie parade! Stay in the loop with the Little Brownie Volunteer blog! Little Brownie will keep you up to speed with recipe ideas, activities, and more! Visit littlebrowniebakers. com for interactive games, cookie receipts, clip art, and much more! Little Brownie has a world of resources right at your fingertips! 2016 Troop Manual 11

12 0 GRAMS TRANS FAT P E R S E R V I N G no Hydrogenated oils 0 GRAMS TRANS FAT P E R S E R V I N G no Hydrogenated oils 0 GRAMS TRANS FAT P E R S E R V I N G 0 GRAMS TRANS FAT P E R no Hydrogenated oils 0 GRAMS TRANS FAT P E R no Hydrogenated oils S E R V I N G 0 GRAMS TRANS FAT P E R S E R V I N G S E R V I N G 0 GRAMS TRANS FAT P E R S E R V I N G 0 GRAMS TRANS FAT P E R S E R V I N G no Hydrogenated oils these bite-sized, lemon-wedge cookies are dusted with powdered sugar and bursting with zesty lemon flavor. Approximately 28 cookies per 6 oz. box trefoils traditional shortbread cookies delicate-tasting shortbread that is delightfully simple and satisfying. Approximately 36 cookies per 9 oz. box do-si-dos Peanut butter sandwich cookies crunchy oatmeal sandwich cookies with creamy peanut butter filling. no artificial color or flavor. Approximately 20 cookies per 8 oz. box samoas chewy and rich! crisp cookies coated in caramel, sprinkled with toasted coconut, and striped with dark chocolaty coating. Approximately 15 cookies per 7.5 oz. box hearty oatmeal cookies with plump raisins and Greek yogurt-flavored chunks. Approximately 14 cookies per 6 oz. box tagalongs Peanut butter patties crispy cookies layered with peanut butter and covered with a chocolaty coating. Approximately 15 cookies per 6.5 oz. box crisp wafers covered in a chocolaty coating made with natural oil of peppermint. Approximately 28 cookies per 9 oz. box rich, buttery cookies with sweet crunchy toffee bits. Approximately 14 cookies per 6.7 oz. box RSPO name (print) first name troop # * We will deliver your donated cookies to: contact info: (phone/ /address) the Girl scouts name and mark, and all associated trademarks and logotypes, including Girl scout cookies, thin mints, trefoils, Girl scout cookie sale, Girl scout cookie program, and the trefoil design, are owned by Girl scouts of the usa. little brownie bakers is an official Gsusa licensee. baked by authority of girl scouts of the Usa. this product is distributed and marketed exclusively through Girl scout members. any resale or redistribution is unauthorized. samoas, tagalongs, do-si-dos and savannah smiles are registered trademarks of kellogg na co. rah-rah raisins and toffee-tastic are trademarks of kellogg na co., tm, kellogg na co. FORM G-4C totals $ $ number of boxes ordered All products except Toffee-tastic contain wheat. All products contain soy. All products except Thin Mints contain milk ingredients. Do-si-dos and Tagalongs contain peanuts. Samoas contain coconut. Savannah Smiles may contain tree nuts. See Nutrition Information for Total Fat and Saturated Fat content in Thin Mints, Samoas and Tagalongs. Refer to your cookie box for the most current cookie information. To learn more, visit price per box Dec 1 - Dec 18 Materials Your role To receive all of the materials you need for your girls and troop. x Troop Training Manual, one per troop x Girl money envelope, one per girl x Girl order card, one per girl x Goal getter card, one per girl x Receipt books, two per troop x One deposit envelope with ten deposit slips - do not share deposit slips with other troops. Distribute the appropriate materials to the girls and keep any forms you may need throughout the sale in a safe place. Did you know... The Girl Scout Cookie Program begins December 28, No orders should be taken before this date. The Girl Order card has all of the rewards listed on the back for girls to set individual goals. savannah smiles crisp, zesty, lemon cookies rah-rah raisins Made with whole grain oats thin Mints crisp, chocolaty and minty! toffee-tastic gluten-free goal getter order card Thank you for helping me reach my goal! My goal: Girl Goal Getter order card (one per girl) cookie boxes donated* savannah smiles trefoils do-si-dos samoas rah-rah raisins tagalongs thin Mints toffee-tastic GLUTEN-FREE amount due check when paid total boxes Receipt books (two per troop) Deposit slip envelope: (one per troop) *Will be provided at initial delivery Girl money envelope (one per girl) Who to call Contact your CPSM if anything is missing. Girl order card (one per girl) Troop Manual

13 Dec 1 - Dec 18 Setting up ebudde Your role Log into ebudde and ensure your troop is set up correctly. Logging into ebudde the first time Visit ebudde.littlebrownie.com Enter the address that you gave to your CPSM. Enter your temporary password: 1058@RahRah, then click Log on. Change your password to a personalized password, enter your contact information, click Submit. (Don t forget to write down your new password.) Write your login info here. Login: hint: your address Password: Use the temporary password the first time you login: 1058@RahRah Note: Approve ebudde as an authorized sender to your inbox. s from ebudde may go into your spam or junk folders. Do not unsubscribe from ebudde s. Check this on your contacts tab. ebudde blasts are the primary form of information distribution and communication from council. provided at troop training password: 1058@RahRah 2016 Troop Manual 13

14 Dec 1 - Dec 18 Setting up ebudde Your role: In order to use the ebudde system, you will need to set it up with: Your contact information on contacts tab (address & phone numbers) References You can find a link to ebudde at girlscoutsgateway.org under the Girl Scout Cookie Program section. Age level on settings tab Troop goal on settings tab Bank account information on settings tab Add troop users Troop cookie pick up only users Troop booth recorder users only Troop view only users Contacts tab Make sure the information on this tab is correct. If any information is not correct, click Edit and change the information. Click Submit when you are finished Troop Manual

15 Dec 1 - Dec 18 Setting up ebudde Setting up ebudde Settings tab The number of girls selling and registered will automatically populate as girls are added to the system and/or have cookies attached to them. Edit troop s goal packages - this entry is only to help you track your troop s goals. If you have a Girl Scout Cadette, Senior, or Ambassador troop who is electing to take the additional $.05 per package instead of girl rewards, please contact your CPSM. Girl Scout Daisies, Brownies and Juniors do not qualify for this option. Girls tab Girls registered in your troop by December 1 will automatically be updated in ebudde. Please be sure your girls are registered.. Enter each girl s package goal if you would like to track girl goal progress. Enter each girl s T-shirt size. This will automatically calculate the T-shirt sizes to be ordered if your troop qualifies for the troop T-shirt reward of 180 packages per girl average. Click update to accept and save all changes. Troop bank accounts Your troop should have a bank account before you participate in the Girl Scout Cookie Program. Please list your bank name, troop account number and routing number on your ebudde settings tab Troop Manual 15

16 Dec 28 - March 13 Operation USO Your role Promote our Virtual Gift of Caring (VGOC) partner, Operation USO, to your girls. Have the girls turn in money as they take orders for Operation USO. Place all Operation USO orders in the ebudde system on the Girl Orders tab under VGOC. *Please do not place personal troop Gift of Caring orders Did you know? Girls can take orders beginning December 28 and take orders for Operation USO through March 13. Girl Scout Cookies sold through Operation USO, benefit military men and women. Girls ask customers to purchase Girl Scout Cookies that will be distributed to soldiers stationed at military bases across Jacksonville and overseas, along with retired military personnel. Girls get credit toward their girl rewards for every Operation USO package sold Troop Manual

17 Dec 28 - March 13 Operation USO Your role Use resources to promote Operation USO to customers Please note: troops may participate in their own gift of caring partner. Troop/girls will not be eligible to receive the VGOC reward items. Did you know? There are several ways your troop can promote Operation USO. You can create Operation USO donation cans to use at your booths. Have girls create their own sign to use at their cookie booth. Have girls practice how to ask customers if they would like to donate a package of cookies. References Girl Scouts of Gateway Council website: girlscoutsgateway.org 2016 Troop Manual 17

18 Dec 28 - Jan 17 Initial order girl/troop reward Your role Promote the initial order reward to the girls in your troop. Order the reward in ebudde. Did you know? Girls who sell 144+ packages on their initial order will receive the poppin paisley bandana. Girls who sell 180 packages on their initial order will receive a mint-to-be t-shirt. Initial order rewards are picked up at initial cookie delivery. Troops with troop initial PGA of 184+ packages will receive the cookies and milk apron for all participating girls plus two adults Troop Manual

19 Jan 17 Placing your initial order Your role: Place your troop s initial order in ebudde no later than January 17 at 11:30 p.m. You will be locked out of making changes at midnight. If you need help finishing, please contact your CPSM. Before picking up your Girl Scout cookies, be sure to print your delivery confirmation and take it with you to your delivery site. References ebudde website: ebudde.littlebrownie.com Who to call During office hours, contact the Girl Scout cookie helpline at For help with ebudde, please ask for Product Sales Troop Manual 19

20 Jan 17 Placing your initial order continued Placing your troop s initial order in ebudde ebudde is used to place your initial Girl Scout cookie order. Initial order tab 1. Click girl s name; go to bottom of screen. Initial orders will be processed as full cases. Any partial cases will be rounded up. EX: 20 packages would be rounded up to 24 packages. 2. Enter your girl s total Girl Scout cookie order in packages by variety in the empty squares (enter Operation USO cookies sold in the VGOC column). Do not use VGOC for your personal troop donations. 3. When complete, click the blue OK button to the right of the order line. 4. Repeat steps 1 through 3 for each girl. 5. The Other line is optional and you do not need to use it. 6. Only use the Booth line if you would like to order booth cookies now. You may pick up booth cookies at a later time from a cookie cupboard. 7. When you are finished placing the girls orders, click Save. 8. Review the total case order at the bottom; if correct, click Submit order. If you accidentally submit an incomplete order, you may contact your CPSM and ask him/her before January 17 to unsubmit your order so you can complete it. If changes need to be made after this date, you must contact your CPSM. No changes can be made after January 19. x Packages in order = total number of packages your girls have sold. x Cases in order = total number of cases your troop will pick up at delivery (total of the girls orders, rounded up to the nearest cases.) x Surplus = packages that are not reserved for a girl or a booth (these cookies can be used at booths, door to door, etc.) Print a copy for your records Troop Manual 20 Place your initial order here. Choose your delivery site and time here. Submit your initial reward order here for girls who qualified.

21 Jan 17 Placing your initial order continued Delivery tab - you must select a delivery location and time with your order! Click Who is picking up your Girl Scout cookies (someone from your troop or someone from another troop). Click yes or no to let the system know if you will be picking up for more than one troop if yes, enter the 5-digit troop number for whom you will be picking up. Both troops should place their order on the initial order tab before completing this step. If troop number is 3 or 4 numbers, add zeros in front of number. Choose your delivery site this is the location where you will go to pick up your Girl Scout cookies. Chose your delivery time from the available time slots. Click the Submit button. On or after January 26, you will be able to view and print your delivery confirmation. To print the confirmation click view confirmation and then click print. Bring your confirmation with you to your delivery site. You will need to arrive on time to the location you selected to pick up your Girl Scout cookies! Initial order girl rewards Click on your rewards tab. Click on initial order reward. Review the girl reward order. Click submit at this time. At this time you will only need to submit your initial girl rewards order. Final reward orders will be submitted in March. Congratulations, you have now completed your troop s initial Girl Scout cookie order! 2016 Troop Manual 21

22 Feb 5-Feb 6 Cookie delivery Your role Print a delivery confirmation page from ebudde and bring it with you to delivery. Pick up your troop s cookies at the delivery location and time you chose in ebudde. Be certain to count your Girl Scout cookies. You are responsible for the number of cases for which you sign. You will not be able to make changes to your order later. We are unable to credit you for missing cases. You must pick up only the number of cases on your initial order. Additional packages, if needed, can be picked up at a cookie cupboard beginning February 8. Please ensure that you remove extra belongings and/or unused car seats prior to leaving for your cookie delivery. Please do not bring children if at all possible. Their safety is our priority Troop Manual Did you know? Girl Scout delivery takes place February 5 - February 6. Vehicle loading suggestions can be found on your delivery confirmation sheet. If your vehicle is being loaded too quickly and/or you are having a problem counting, you can ask the delivery crew to slow down or start over. There is no need for you to load your own cookies Hill s Van Service will load them for you! All you have to do is count! Dress for the weather you will be asked to stand outside of your vehicle and count as the cookies are being loaded. Be sure to arrive at your scheduled delivery time. If you are unable to keep your time and arrive at a time not designated to your troop, this could possibly cause a back-up at the delivery location. For your safety, we recommend the use of heavy cardboard or plywood as a divider between the driver and the cases of cookies. References ebudde website: ebudde.littlebrownie.com Girl Scout cookie delivery locations Your troop may choose to pick up your initial order at any Girl Scout cookie delivery location in the council. Please refer to ebudde for specific delivery times and locations. Girl Scout cookies can not be returned or exchanged once they are picked up.

23 Beginning Feb 5 Distributing cookies always use receipts Your role Protect yourself! xfill out a money/cookie receipt for every box of cookies/money received. xreceipt every box of cookies! Include varieties, how many of each, to whom, troop number, date, signature of adult accepting and signature of person giving cookies. xboth parties should count the cookies together and sign the receipt. When receiving money, count all money before parent leaves premises. You sign in the received by area. Have the parent sign in the received from area. Give parents one copy of the receipt. You retain a copy of the receipt for your records. Keep copies of all receipts. Keep track of Girl Scout cookies and money in ebudde. References ebudde website: ebudde.littlebrownie.com Did you know? Parents are responsible for all Girl Scout cookies and money they receive. Parents must sign receipt. Girls should never sign receipts. They are not old enough to be legally responsible. Use a receipt every time you exchange Girl Scout cookies and/or money Money receipt Cookie receipt Receipt book Use for both distributing Girl Scout cookies and collecting money Who to call If you need extra receipt books contact your CPSM Troop Manual 23

24 Beginning Feb 5 Distributing cookies ebudde instructions Keeping track of Girl Scout cookies and money in ebudde Girl orders tab This tab should be updated throughout the sale. It is important to keep this tab up-to-date so girls will receive credit for their rewards. To update a girl order: x Click on a girl s name and click Add Trans in top left hand corner. x Enter a comment. (Example: Booth Cookies, Additional Pick-up or the date.) x Enter her total additional packages sold for Operation USO under the VGOC column. Enter the total number of other cookies sold under each cookie variety. Do not enter personal troop gift of caring order under the VGOC column. x Click the blue Ok button to the right of the order line. x Click Save in top, left hand corner To add payment: x If you would like to log a payment, click on the girl s name and click Add Payment. Follow the same steps as above. Complete these steps for each girl. Click Save to save your information. (It is best to save frequently to avoid losing updated info!) 2016 Troop Manual 24

25 Beginning Feb 8 Cookie cupboards for additional cookies Your role You must have ebudde access when picking up Girl Scout cookies. Do not share ebudde information, as this enables someone to charge Girl Scout cookies to your troop. Be sure that you complete a pending transaction prior to arriving at the cupboard. Did you know? Additional cookies are available for pick up at any cookie cupboard. Damaged packages/cases will be replaced with like variety only. Cupboards are not run by council staff. Thank the workers for their time and for making Girl Scout cookies accessible for your troop. Bring your ebudde login and password with you every time you pick up cookies at the warehouse. Cookies may not be returned or exchanged. Girls can continue to sell until March 13. Allow at least 24 hours for pick-up after placing your order. Some cupboards accept online orders! (see next page for placing your order online.) Cupboard orders that have been placed, but not picked up will be removed after 48 hours to maintain proper inventory. Girl Scout cookies can not be returned or exchanged once they are picked up. You are responsible for paying for all cookies signed out Troop Manual

26 Beginning Feb 8 Order additional cookies online Your role Use the ebudde system to place your cupboard order. Did you know? You will need to have access to ebudde on your computer. Allow 24 hours before picking up your order. References ebudde website: ebudde.littlebrownie.com Anyone who picks up cookies for your troop will need to have ebudde password. You can set them up as a Cookie pick up user only on the settings tab. Who to call During office hours, contact the Girl Scout cookie helpline at For help with ebudde after hours, contact your CPSM Troop Manual 26

27 Beginning Feb 8 ebudde instructions Order additional cookies online Place your cupboard order online Transaction tab Click the transactions tab. Click Add a Transaction. A box will pop up for you to place your cupboard order. Be sure to complete the following fields: 1. 2nd party: Use the drop down menu to select cupboard. 2. Next to cupboard, use the drop down menu to select the cupboard where you would like to pick your cookies up at. Be sure to check the county and volunteer name match the location you want to go. 3. Pick-up: Enter the date and time you would like to pick up your cookies. Be sure the cupboard is open during the time you select. x Enter the quantity of cookies you want to pick up by variety. x Click the Okay button. The box will disappear. x Click the Save button. This must be done to complete your cupboard order. x If any variety is grayed out, this signifies that the variety is temporarily out of stock. How to set up a Cookie pick-up only user: Go to settings tab Scroll to the bottom, find Cookie pick-up only user Enter name and address in proper field Click Save at bottom Have this user log in with temporary password(1058@rahrah) and create a new password. Note Only set someone up as Troop cookie pick up only user if they have no other ebudde responsibilities Troop Manual

28 Beginning Feb 8 Cookie cupboards February 8 - March 12 The following Girl Scout cookie cupboard locations have been confirmed. Hours of operation will be listed in ebudde. All cupboards must have a pending order placed in ebudde 24 hours prior to pick-up. Hills Warehouse 561 Stevens Street Jacksonville, Florida Hills Warehouse 3500 NE Waldo Road Gainesville, Florida Troop Manual

29 Feb 26-Feb 28 National Girl Scout Cookie Weekend Your role Participate in National Girl Scout Cookie Day activities. Did you know? National Cookie Days are 3 fun days to raise awareness of Girl Scout cookies in our community. National GSCW is one of the most exciting events on the Girl Scout calendar, said Anna Maria Chavez, CEO of GSUSA. It s our opportunity to speak with a unified voice and tell the story of the cookie program. How to participate: 1x Set up a cookie booth at either a hot spot or non-hot spot location during National Girl Scout Cookie Day weekend (Friday Sunday). Be sure that this cookie booth is reserved under your troop in ebudde. All hot spot locations must be reserved through ebudde. Non-hot spot locations can be secured and set up at a location of your choice. Not-hot spot booths must be put in ebudde for council approval and to link your booth to cookie locator. 2x Promote Operation USO at your cookie booth. References Facebook.com/ gsgcfl 3x Take a photo of your booth and post it to our Girl Scouts of Gateway Council Facebook page. Enter the Bling Your Booth contest to win big! See page 10 for details Troop Manual

30 February 12-March 13 Cookie booths Your role Have a cookie booth with your troop. Suggestions to stock your booth To help you plan, we can tell you the percentage of each variety sold during some of our past Girl Scout Cookie Programs. Thin Mints 22% Samoas 20% Tagalongs 17% DoSiDos 15% Trefoils 12% Savannah Smiles - 7% Rah Rah Raisin - 6% Please remember that this is only a guide. Sales percentages may vary from year to year. Who to call Your first line of support is your CPSM. Did you know? A cookie booth is way for your troop to sell additional cookies. Most cookie booths include a decorated table, Girl Scout cookies, and fun marketing for your customers. There are two ways your troop can have a booth: 1. Hot spot: Sign up to have a booth at one of our hot spot locations in ebudde. 2. Non-hot spot: Use your contacts to set up your own booth. Girl Scout cookie booths can be in retail stores, churches, or other area parking lots of other areas where troops have permission to set up a booth to sell Girl Scout cookies. Booths may not be held at adult-only locations. Girl Scout cookie booth etiquette x Remember to print and bring your confirmation with you. x Arrive and leave on time. x Come prepared. Bring a small table, chairs, change, and booth confirmation. x Be respectful. x Two Girl Scouts must be present at your hot spot. x Hot spot booths must be operated by two adults and two girls. x Have two registered adults at your hot spot or non-hot spot. x Sell only Girl Scout cookies at your Girl Scout cookie booth. x Wear appropriate clothing. ( You may be outside.) x Create a colorful display. x Leave siblings and friends at home. x Behave appropriately. (Horseplay and running around is not appropriate.) x Keep your money protected. Use a fanny pack or apron. x Leave the area clean. Take empty boxes home with you. x Thank the manager when you are leaving. It is appropriate to leave them a thank you card. x If you are using a credit card reader do not wait until arriving at your booth to set it up x Never enter a business while participating in a cookie booth unless accompanied by an adult Troop Manual 30

31 February 12-March 13 Hot-spot cookie booths Did you know? Troops may not contact these hot spot locations to arrange their own booths. Ace Hardware (all locations) Bealls Outlet (Jacksonville, Palm Coast) Big Lots (Gainesville) Chuck E Cheese (all locations) Dollar General (Cross City, Flagler, Green Cove, Palm Coast) Dollar Tree (all locations) Family Dollar (Branford, Cross City, Trenton) Grocery Depot (Williston) Harold s Meats Hitchcocks High Springs Farmer s Market (all locations) Kangaroo (Palm Coast, Bunnell, Flagler) Lowe s (all locations) Orange Park Farmer s Market Orange Park Mall Publix (all locations) Rowe s (all locations) Sam s Club (all locations) Spire s IGA (all locations) Terry s Country Store (all locations) Walmart Walmart Neighborhood Market Winn Dixie (all locations) Chu References ebudde website: ebudde.littlebrownie.com *We attempt to secure all of the above locations; however, it is up to the store, so they are not always guaranteed Troop Manual

32 Data and messaging rates may apply. February 12-March 13 Hot spot cookie booths Your role Sign up for hot spot booths in ebudde. Print off your current sign up page and take with you to your booth location. Cancel booths you have signed up for in ebudde if your troop cannot be at the booth. NEED COOKIES? TM FIND US on our Cookie Locator CookieLocator Girl Scout cookie customers can use their iphones or Android smartphones to stay just a click away from their favorite treats. The app can be downloaded free by simply calling ** GSCOOKIES ( ** ) from a mobile phone. The app also is available in the App Store and Android Market. FIND the booth sale closest to your GPS location or by zip code or city and state CHOOSE the times you want to shop MAP your way ADD the sale date to your calendar TRY OUT new cookie recipes and create a shopping list SIGN UP for alerts about upcoming booth sales DISCOVER your cookie personality and tell the world about it SHARE sale locations and more with friends on Facebook, Twitter and ! NO SMARTPHONE? Just go to and click on Cookie Locator to find cookies fast. Or, go to girlscoutcookies.org, the official GSUSA Website for connections to council websites across the country to find cookies. mobile app FOR ANDROID FOR iphone References ebudde website: ck E Cheese (all ebudde.littlebrownie.com locations) Who to call In the event that you arrive at a booth location and another troop is there or you have questions regarding Girl Scout cookie booths. First check your confirmation to verify which troop has the correct time and place. If there is a question, please contact your CPSM or Community Booth Specialist. Cookie Locator app All hot spot locations appear in the Cookie Locator. Input your non-hot spot cookie booths in ebudde to ensure your location appears, too! Don t forget to check back throughout the sale, as new booths may become available! 2016 Troop Manual 32

33 February 12-March 13 Hot spot cookie booths Requesting and cancelling hot spot cookie booth in ebudde on the booth tab. To reserve a council hot spot booth: Troop Manual Click the blue + next to the town where you would like to have a cookie booth. Click the blue + next to the store location where you would like to have a cookie booth. Click on the date that you would like to have a cookie booth. In the grid on the right, select the time that you would like to reserve. This time is the beginning time for your booth. (Your booth time ends at the beginning time of the following time slot.) Click Submit. Repeat these steps until you have reserved the number that you want or have reached the maximum allotment. Click the Current Sign ups button and print that page as your booth confirmation. To cancel a reserved council hot spot booth: If you find that you are unable to use the cookie booth time slot(s) that you have reserved, please log back in and unclick that slot(s), and click Submit, so those spaces may be made available to other troops. Did you know your troop s booth locations will be listed on your dashboard for you to see each time you login to ebudde. Note Request Girl Scout cookie booths here. Locations in green indicates an availability.

34 February 12-March 13 Non-hot spot cookie booths Your role Use the My Sales feature of the booth sale tab in ebudde to inform the council of any troop scheduled sales at any non-hot spot location. Did you know? Your troop can schedule their own booth at a non-hot spot location with prior approval from your CPSM. Entering your non-hot spot location in ebudde will automatically add your location to the Cookie Locator! Use your troop contacts to set up an additional cookie booth. Ideas for non-hot spot booths: x Do you have a parent who works at a nonhot spot location? Ask them to ask their employer if your troop can set up a booth. x Drive-thru cookie booth at a church or school. x Use your imagination... The possibilities are endless! x Booths should not be located at adult only orientated businesses. Cookie Case Costumes Dress for success with cookie case costumes. SUPPLIES : Empty cookie cases, ribbon, cookie colored accessories Put a little fun in your marketing get dressed up in a cookie case costume! These simple costumes are an adorable way to draw a crowd to your cookie business. Just add a smile, and lots of Girl Scout Cookies! 2016 Troop Manual 34

35 February 12-March 13 Non-hot spot cookie booths Requesting a non-hot spot cookie booth Troops may not contact any business listed on the council hot spot cookie booths (see page 31.) However, troops may contact any other business to obtain permission to hold Girl Scout cookie booths. Please use the My Sales feature of the booth sale tab to inform the council of your troop scheduled sales. For council information purposes only, please report any cookie booths that your troop has set up at a non-hot spot location. To do this: Select My Sales at the top of the booth tab. Click My Booth Sales. Click Add a Location. Complete the information and click Add. Click on that booth location and click Add a Time. Enter the sale date, start, and end time. Do not check the Approved box. Our council will have an approval process for these booths. Please allow hours for approval. Note: Entering a desired hot spot booth location in this area will not reserve that booth time for you! You must contact the location on your own Troop Manual

36 February 12-March 13 Cookie booth recorder app booth sale recorder Fingertip Facts Step-by-step for Volunteers Enter booth sales into ebudde the easy way! Get the free smartphone app that works with ebudde to record the number of cookies sold at booth sites and keep track of who sold them. Your data will help your council better understand which booth locations generate the most sales. Here s how it works: GET APP LOG IN SELECT ENTER Get your free app on the App Store or Android Market. Or access the mobile website version using any web-enabled smartphone by going to ebudde.littlebrownie.booth booth sale recorder Log in using your ebudde credentials. Fom the list of booth sale sites, select the one you wish to see. Enter sales by variety and enter the number of Gift of Caring donations. (Donations can be entered into the council or troop categories.) When you are finished, click Submit. GIVE CREDIT Distribute the sales so the appropriate girls receive credit. To do this automatically, check the Inc (included) box next to the name of each girl who will be included and click distribute to evenly divide the sales among these girls. Alternatively, you can manually enter the totals for each girl. Click Submit Sale. The cookies will appear in ebudde on the Booth Sites tab and the Girl Order tab. R, TM, C Kellogg NA Co Troop Manual 36

37 February 12-March 13 Other selling ideas Other selling ideas Here are some ideas to help boost your Girl Scout Cookie sale! Garage sales How about having a Girl Scout cookie garage sale? Think of how little competition you ll have! Use a troop leader s or parent s garage to hold your garage sale. Place an ad in the local newspaper and put up fliers in the neighborhood. Wagon trains Door to door Take a wagon train on the road. Pick a day and a local neighborhood for your wagon train. Have troop members bring wagons to decorate and load with Girl Scout cookies. Pull your wagons and knock on doors in the neighborhood to offer Girl Scout cookies for sale. Door hangers Did you miss a customer as you were walking door-to-door? Create door hangers to leave behind to let customers know you have Girl Scout cookies. Be sure to leave the troop leader and/or troop Girl Scout cookie manager s phone number. Never leave girl s information. Drive-thru booth Decorate a troop leader s or parent s vehicle with streamers, washable window paint, posters, etc. Ask permission from a local business to utilize their parking lot. Park your troop s vehicle in the parking lot and create signs for drivers driving by letting them know you have Girl Scout cookies for sale. Remember to stay away from the road and remain within a few feet from your parked vehicle at all times. A church parking lot is a great place to set up Troop Manual

38 Before Mar 13 Transferring cookies Your role If your troop has extra cookies, work with other troops in your community to transfer cookies to them if they can help you. If you know another troop has extra cookies and you can help get rid of them, work to have them transfer cookies to your troop. Protect yourself! x Fill out a receipt for each troop to troop transfer. x Receipt every box of cookies! Include varieties, how many of each, to whom, troop number, date, signature of adult accepting and signature of person giving cookies. x Both parties should count the cookies together and sign the receipt. References ebudde website - ebudde.littlebrownie.com CPSMs Community 2 Barbara Breitberg riversedge.productsales@gmail.com Community 3 Holly Lucas lucas3r@aol.com Community 4 Charlotte Pisano gatorscouts.productsales@gmail.com Community 5 Briant Becote oceancrestproductsales@gmail.com Community 6 Janet McCormick watersedge.productsales@gmail.com Community 7 Mary Dennard foursquared.productsales@gmail.com 2016 Troop Manual 38

39 Before Mar 13 Transferring cookies ebudde instructions Transferring Girl Scout cookies (troop to troop) in ebudde Troops are responsible for managing all transfers between troops. The troop giving Girl Scout cookies should be the one to enter the transaction into ebudde. The troop receiving cookies should double check the transfer by looking at their transactions tab. Always use your cookie receipts when transferring Girl Scout cookies. Click on the Transaction tab. Click Add a Transaction. The Type should be Normal. In the Transaction field, type Transfer. The Second Party should say Troop. Enter the receiving troop s five digit troop number (It is very important that you accurately input the correct five digit troop number.) Product Movement should be Remove Product. Enter the number of cases/packages, by variety, that your troop is giving to the other troop. Click Ok. Click Save Troop Manual

40 Before Mar 14 Banking Your role Have 25% of your money banked by Feb. 19. Have 50% of your money banked by Mar. 4th. Have 100% of your money banked by Mar. 14. Deposit the amount due to Girl Scouts of Gateway Council. Keep the troop proceeds listed in ebudde. List each check individually by check writer s name on the deposit slip. x Fill in your troop number and date on the deposit slip. x Please write for deposit only on the back of each check when endorsing. x If you ve filled all the lines on a deposit slip, total the checks and write that amount as the deposit amount. Start a new slip if needed, but do not carry over any dollar amount from the first slip. Check your math carefully. Errors will be reported by the bank at a later date. Make checks payable to Girl Scouts of Gateway Council or GSGC. If a troop has a customer write out a check to their troop or someone other than Girl Scouts of Gateway Council, they will need to cash it and assume all bounced check fees if the check bounces. Checks must be pre-printed with customer s name and address. Only accept checks drawn from local banks. Customer s driver s license number, state, and phone number must be written on the front of the check. Did you know? Do not use counter deposit slips or your deposit will not be properly credited to your troop. Only use the deposit slips given to you to bank for the Girl Scout Cookie Program and not for any other council program. Deposits can take 3-5 business days to post to your ebudde sales report. Make checks payable to Girl Scouts of Gateway Council or GSGC. Keeping money in your home is a risk to you and the council. For your safety, bank early and often and bank by the three banking dates. The deposit slips are in triplicate. x One copy is turned in with your Final Report Envelope. x One copy is kept by the bank. x One copy retained by troop. The bank will give you two validated copies of your bank receipt. Troop number, first name, and last initial of Girl Scout must be written on the memo line of each check Who to call If additional deposit slips are needed, contact your CPSM. If you are unable to deposit at the bank assigned to your troop, you may contact the Girl Scout cookie helpline at x One copy is turned in with your Final Report Envelope. x One copy is kept by your troop for your records Troop Manual 40

41 Before Mar 14 Banking Banking continued After making your bank deposit, attach your completed deposit slip to your validated receipt. This will help us help you if the bank claims there is a bank adjustment at a later date. Staple together Bank receipts and final report paperwork are due to your CPSM by March 23. Over payments under $15 will not be refunded Troop Manual

42 Before Mar 15 Girl rewards Your role Use the back of the girl order card to set reward goals with your girls. Did you know? The girl reward structure can be found on the back of the girl order card. All rewards are cumulative. Tip Have your girls circle their choices at each level, so you know what they want if they reach that level. References Girl order card 2016 Girl Rewards GIRL INITIAL REWARDS 2016 Bar Patch 15+ Boxes Bracelet/ Hair-Tie-Trio 48+ Boxes Theme Patch 72+ Boxes Cookie Cow Nail Set 120+ Boxes Worth Sharing Keepsake Box 156+ Boxes Cookie Time Clipboard & 200+ Bar 204+ Boxes Big Ideas Journal 256+ Boxes Poppin Paisley Bandana All girls with an Initial Order of 144 Boxes receive the Poppin Paisley Bandana Mint-To-Be T-Shirt Receive this Mint-To-Be Fashion Tee with an Initial Order of 180 Boxes TROOP INITIAL ORDER REWARD Daisy Belle Cow Plush & 300+ Bar 300+ Boxes $100 Resident Camp Credit (Maximum of $200 in Credits per Girl) 350+ Boxes MOO-ve It Water Bottle & Want Samoa? Ice Cream Bowls & 400+ Bar 400+ Boxes I Love Girl Scout Cookies Bling T-Shirt & 500+ Bar 500+ Boxes Pretty-in Paisley Fedora, Pink n Paisley Vanity Case & Bag Tag Trilogy & 600+ Bar 600+ Boxes $50 Visa Gift Card & Smart Spender Wallet & 800+ Bar 800+ Boxes Cookies and Milk Apron Receive this award for all participating girls and 2 Adults with a Troop Initial PGA of 184 Boxes GIFT OF CARING REWARDS $200 Cookie Dough OR 2016 Resident Camp Credit (Value of $425) Plus an Invitation to the CEO Luncheon $ Bar Boxes 4 Wild Adventures OR 4Wet n Wild & Bar Boxes Xbox Game Console & Bar Boxes 2 Passes for Marineland Swim with the Dolphin Adventure & Bar Boxes Gift of Caring Patch Girls earn this patch by selling 15 or more VGOC Boxes Camo Cinch Sack Girls earn this reward by selling 30 or more VGOC Boxes Girl Inspired Rewards! Girl Scouts of Gateway Council Substitutions of any reward items may occur based on availability. Council is unable to replace lost or stolen reward items. All rewards are cumulative except for Cookie Dough Troop Manual 42

43 Before Mar 15 Girl rewards Your role: become familiar with the girl reward structure. All rewards are cumulative. Packages sold Reward earned Reward 15 Operation USO 30 Operation USO Operation USO patch Operation USO camo cinch sack Bar Patch 48+ Bracelet/hair-tie-trio 72+ Theme patch 120+ Cookie cow nail set 156+ Worth sharing keepsake box 204+ Cookie Time clipboard and 200+ bar 256+ Big ideas journal Troop Manual

44 Before Mar 15 Girl rewards Packages sold Reward earned Reward 300+ Daisy Belle cow plush and 300+ bar 350+ $100 resident camp credit 400+ Moo-ve it water bottle and Want Samoa? ice cream bowls and 400+ bar 500+ I love Girl Scout cookies bling t-shirt and 500+ bar 600+ Pretty-in-pink paisley fedora, pink n paisley vanity case, bag tag trilogy and 600+ bar $50 Visa gift card, smart spender wallet, and 800+ bar $200 cookie dough OR 2016 resident camp credit, an invitation the the CEO Luncheon and bar 4 Wild Adventures OR 4 Wet n Wild bar Xbox game console bar passes for Marineland Swm with the Dolphins Adventure bar 2016 Troop Manual 44

45 Before Mar 15 ebudde instructions Placing your rewards order Before Mar 16 ebudde instructions Placing your rewards order Before Mar 16 Older girl rewards Your role Place your reward order by March 15 in ebudde. Be sure that all choices have been made for each girl, if applicable. Do not guess what she wants or what size she wears - ask the girl and/or parent first. Shirts will not be able to be exchanged for a different size. References ebudde website - ebudde.littlebrownie.com Troop Manual

46 Before Mar 15 ebudde instructions Placing your rewards order How do I place my troop s rewards order in ebudde? Visit ebudde to place your troop s reward order by girl. Rewards tab Don t forget to update the Girls Order tab with the girls final sales in order for them to receive credit for the cookies they have sold. All of your cookies should be assigned to girls before doing this step. If you accidentally submit an incomplete order, you may contact your CPSM and ask him/her to un-submit your order before March 18 so you can complete it. 1. Click Fill Out - A list of girls names should populate on the screen. 2. Click the first girl s name to complete the (size/catalog selection needed) this is where you will select any sizes needed for regular reward items or select council dough if the girl is choosing that option. Once selections have been completed click submit/save. x Note: If you are an older girl troop who has elected to receive the additional $.05 per package, you should not have individual girl names on your screen. Skip steps 2-3. (If you see individual girl s names on your screen, check your settings tab to be sure you selected the Receives Proceeds box.) 3. Repeat step 2 for each girl in your troop Troop Manual 46

47 Before Mar 15 ebudde instructions Placing your rewards order continued 4. Review your T-shirt order: 5. Review your reward order and click Submit Reward Order to submit your order. Who to call If changes need to be made after this date, you must contact your CPSM. No changes may be made after March 18. All 2016 rewards are final. Please note: all rewards must be picked up by Sept. 30, 2016 or they will be forfeited Troop Manual