Global healthcare solutions

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1 Global healthcare solutions

2 clinical trials pharma/biotech medical technology & supplies

3 Global healthcare solutions for your peace-of-mind A global network with specialist options Global presence with a specialist option Our wholly-owned global transport infrastructure consists of an integrated road and air network, complemented by specialist options for healthcare organisations. Combined, that gives you the flexibility you d expect of a specialist carrier plus the value-for-money of a global provider. Dedicated healthcare desks in over 60 countries Global account management goes hand-in-hand with local service worldwide. Our dedicated healthcare specialists support medical, pharmaceutical, clinical and biotech customers in 60 countries, sharing their local knowledge and in-depth expertise with you. Proven specialist solutions Customised solutions ensure your precise needs are met whether it s specialised packaging or priority offloading of clinical samples and direct delivery to laboratories.

4 Clinical Trials Pro-activity from investigation set-up to continuity planning At TNT, we have been extensively involved in the clinical research market since 1990, supporting the unique requirements of Central Laboratories and Clinical Research Organisations (CROs) across the globe. This experience is invaluable in helping you design and prepare your study, with innovative thinking minimising implementation time and cost. From protocol design to study completion, our focus is on delivering quality, flexible solutions that ensure the end-to-end smooth-running of your clinical trial. Total clinical trial logistics covering transportation of biological samples, investigation kits, and test medication Comprehensive protocol documentation for investigator sites manuals include airway bills and in-study referencing Dedicated healthcare customer service teams in over 60 countries speak the local language and share local knowledge with your investigator sites Efficient organisation and cost control of dry ice supply to local sites Pro-active monitoring of shipments with end-to-end visibility at dedicated healthcare Control Tower full reporting to CROs Robust business continuity planning and contingency procedures to ensure integrity and validation of samples delivered into central labs

5 medical technology & supplies pharma/biotech clinical trials

6

7 Pharma/Biotech Security across your supply chain The more suppliers involved in your supply chain, the less secure it becomes. Whether it s delivering Active Pharmaceutical Supplies (API) to manufacturing sites or medicines to pharmacies, we act as one partner controlling the full supply chain with reliability and security at the core. pharma/biotech It s a total solution, encompassing everything from high-performance validated packaging to customs processes with in-house experts, and real-time tracking of location and temperature to prevent deviations. Specialist end-to-end supply chain solution to preserve the efficacy and value of your pharma/biotech products Capability and clearances to carry all regulated pharma/ biotech materials including APIs, chemical drugs, vaccines, urines and reagents Wide-range of temperature controlled packaging solutions available worldwide from ambient, thermo and frozen Medpak packaging to va-q-tainer passive containers guaranteeing stability up to 120 hours. Optimal multi-modal transportation under total TNT control for fast, cost-effective delivery

8 Medical Technology & Supplies Cost-effective delivery by people who care Your products are used every day in hospitals, surgeries, clinics and laboratories. Great care is taken in their design, production and preparation, and you expect no less when it comes to getting them delivered. Syringes to MRI scanners, surgical kits to stents, we understand their importance not only to you, but to clinicians and their patients. Similarly, no hospital or health centre can function without the efficient supply of essential consumables. Dedicated healthcare Customer Service teams worldwide available 24/7 to keep you informed and in touch Comprehensive range of domestic and international services with same day and next day options with collection and delivery drivers familiar with hospital locations and procedures Further specialist services including returns service, special handling of sensitive medical equipment and storage/distribution of essential parts at strategic locations At TNT, we combine the practical advantages of a cost-effective global and domestic network, with the human touch of people who instinctively care.

9 medical technology & supplies

10 Supporting your healthcare activity around the globe Healthcare Control Tower Our Control Tower monitors your shipments with real-time tracking of location and temperature. It is manned by empowered specialists who can take action to ensure the reliability and security of your supply chain. Dedicated healthcare specialists Dedicated Healthcare Desks are located in 60 countries, taking care of everything from local supply and top-up of dry ice to customs clearance procedures. Integrated air & road network with specialist options Our wholly-owned network offers multi-modal solutions, with 46 aircraft covering 71 airports globally, linking with 30,000 road vehicles. This extensive network is supplemented by specialist healthcare services and operations for everything from clinical trial logistics to medical technology manufacturing supply chain. In-country service centres Including CE handling area, booking centre, co-ordination centre and dry ice fulfillment

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12 FSC logo here FSC logo to go in To find out more about our global healthcare solutions call visit Effective August 2012 TNT Express TNT Express House Holly Lane Atherstone Warwickshire CV9 2RY Your calls may be recorded for training purposes. The TNT name and logo are trademarks of TNT Holdings N.V /12

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