Catlin Insurance Company (UK) Ltd, part of the Catlin Group of Companies. Glossary COMMERCIAL MARINE CRISIS MANAGEMENT ASSET PROTECTION

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1 Welcome to Catlin

2 Catlin Insurance Company (UK) Ltd, part of the Catlin Group of Companies Welcome to the Catlin Group of companies, a leading specialty property and casualty insurer operating in more than 50 offices in 21 countries. Our financial strength and stability is recognised by A.M. Best and Standard & Poor s who have assigned Catlin underwriting subsidiaries a financial strength rating of A. In the UK Catlin Insurance Company (UK) Ltd underwrites a wide range of products from its regional office network and owns the largest syndicate at Lloyd s of London. Glossary COMMERCIAL Specialist Casualty Automotive, Aviation, Rail & Marine including USA exports Life Sciences Medical Devices & Pharmaceuticals MARINE Cargo Freight liability CRISIS MANAGEMENT Product Contamination Food and Drink Automotive Product Recall Restaurant Contamination Product Recall Consumer Products ASSET PROTECTION Kidnap & Ransom Insurance Terrorism Insurance PROFESSIONAL LIABILITY Directors and Officers Professional Indemnity Professional Office Package

3 Catlin owns the largest Syndicate at Lloyd s of London COMMERCIAL Specialist Casualty Manufacturing & Engineering Companies with a Products Liability focus. Automotive, Aviation, Rail and Marine including Offshore Safety-Critical Products including fall arrest systems, structural or integrity exposures Military-use products (incl. Firearms & Ammunition) Chemical Production (site and production exposures including bulk storage) Heavy Machinery products Up to 100% USA exports No efficacy exclusions Primary and excess Public/Products Liability High Hazard Contracting including Demolition & Civil Engineering (excess only) Lifesciences Manufacturers, Distributors and R&D Companies, Micro Enterprises and Established Businesses up to 500 million turnover. Medical Devices Active and Non-Active Implants e.g. Stents Pacemakers and Neuro-Stimulators Diagnostic, Monitoring, Electro-Medical and Imaging Equipment Surgical Equipment Orthopaedic Equipment e.g. Knee Prostheses Ophthalmic Equipment Medicinal Products Specials, Unlicensed and Investigational Medicines Herbal and Homeopathic Medicines Scheduled and Controlled Medicines Biological and Biotechnology Medicines Radiopharmaceuticals The Service Sector Contract Management including Clinical Trials (pre & post) Data & I.T. within the Biotech Sector Dietary Supplements Cosmetic Products Including exports to the USA All the commercial lines are underwritten on a mono-line basis or as part of a Commercial Combined Package including Property, Business Interruption and Employers Liability.

4 Catlin underwriting subsidiaries are rated A by A.M. Best and Standard & Poor s MARINE Marine Cargo Companies Importing, Exporting and Distributing Goods. Most trades/commodities whether transported by road, sea, air or rail To and from most destinations worldwide Annual and Single Shipments Online solutions Immediate quotations and cover for SME Cargo risks also via Acturis, SSP & Open GI broking platforms Freight Liability Insurance UK Logistic Contractors including Haulage Contractors, Warehouse Keepers and Freight Forwarders. Automatic cover for: Legal Liability for customer s goods in the Care, Custody or Control of the Logistics Operator Common Law - 1m Lien Financial Loss Driver repatriation following an accident overseas Financial compensation following unforeseen delays due to strikes, blockades, etc. CRISIS MANAGEMENT Product Contamination Manufacturers and Retailers of topical & ingestible products, principally food & drink processors but also including domestic pet food & cosmetics. Reimburses costs incurred to recall & replace a product Provides expert assistance and advice Accidental Contamination Malicious Product Tamper / Product Extortion Can include customer 3rd party liability; adverse publicity; Governmental recall Automotive Product Recall Tier 1 to Tier 3 Automotive Component Manufacturers. Restaurant Contamination Corporately owned or franchised restaurant. Food Borne Illness Accidental Contamination Malicious Tampering or Extortion Business Interruption Additional expenses such as Brand Rehabilitation 24 hour Crisis Management Access to Food Safety, Extortion & Public Relations Consultants First Party Recall Consumer Products Manufacturers and Retailers of consumer products toys, electrical goods, household appliances. Product Safety Product Guarantee Accidental omission or introduction of a component/substance in the manufacturing process Error in design, manufacture, packaging, blending or labelling All Crisis Management products are underwritten on a stand-alone basis separate from the Material Damage / Liability coverage.

5 ASSET PROTECTION Terrorism Insurance As non-members of Pool Re, Catlin is able to offer stand-alone terrorism insurance for UK clients. Our underwriting approach offers clients the potential for significant premium savings compared with Pool Re. Policy structures, Wordings, Policy Periods, and Limits (including first loss) are all flexible Insured can choose specific assets/properties to insure Broader Definition of Act of Terrorism including Single Interest Groups e.g. Animal Rights Activists Coverage extensions are available, including Denial of Access Kidnap & Ransom Companies who face potential loss from Kidnap & Ransom payments or extortion. Ransom Reimbursement Ransom lost in transit; Wrongful Detention all expenses associated with the incident Personal Accident a lump sum for injury or death for those involved Response Consultant costs on an unlimited basis; access to Travel Risk Information Specialist K&R negotiators appointed PROFESSIONAL LIABILITY Professional Indemnity and Directors and Officers with office package for UK based SMEs, written through the award winning Angel quick quote system, features include: Fast and efficient online underwriting & documentation system Interest free direct debit premium payment facility Free legal helpline Expert in-house underwriters where requirements fall outside the quick quote system Professional Indemnity Miscellaneous, Information Technology, Accountants & Construction trades Broad Civil Liability based wordings and Any One Claim limits available for most occupations Worldwide territory (excl. USA & Canada) Directors & Officers Liability For UK based companies including small start-up businesses, Commercial Companies, Limited Liability Partnerships, Residents Associations, Committees, Property Owners, Residential Property Management Companies, Charities, Clubs & Associations or any other Not For Profit organisation. Wide industry leading wordings Extensions available for Corporate Liability and Employment Practices USA exposures catered for Professional Package For small professional companies. Public and Products Liability Employers Liability Office Contents, portable equipment Business Interruption

6 To find out more, contact your UK regional Catlin office or Angel Underwriting: Scotland Tel: North Tel: Midlands Tel: South Tel: Angel Underwriting Tel: Or visit our web site or Someone to watch over you