Organize Work Information. Resolve Workflow Problems

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Adrian Turner
9 years ago
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1 Organize Work Information Resolve Workflow Problems

2 Solution Overview Cases Bugs Tracker Notification Tasks Document Expenses Business Intelligent Phases Meeting Contact Dashboard Project Management Social Communication Company Reporting Enterprise Work Management Solution

ICT Industry - Features Highlight Team Collaboration Centralize departmental projects with dashboard analysis Unify group tasks to single system (Fast search, update, comments and notification )

project or weekly meeting minutes Discuss, comments and upload files on certain topic Keep track project expenses for costing purpose Quality Assurance department can used bugs tracker to keep track

3 ICT Industry - Features Highlight Team Collaboration Centralize departmental projects with dashboard analysis Unify group tasks to single system (Fast search, update, comments and notification ) Quick access to overdue task, To-Do list, Assigned-To-Me, Assigned-By-Me and completed tasks Internal and external cases management Company document storage of projects Team members can update project or weekly meeting minutes Discuss, comments and upload files on certain topic Keep track project expenses for costing purpose Quality Assurance department can used bugs tracker to keep track product defeat Customer and contact management Reporting & Dashboard Individual Work Solution Personal dashboard for work related information analysis Users can create label for related work information Get notify by others via system notification or User can follow important project, tasks or cases Business Intelligent notification on important aspect

4 Benefit Accessibility to Information and Management Get to know latest project status easily Project summary via Follow project/tasks and get notify automatically Track category of task status Keep track Overdue of project, milestone, tasks Document Server Productivity Improvement Shorten project life cycle Complete task before schedule Budget Effectiveness Track Expenses Times spend on project tasks Business Intelligent Project progress dashboard Personal dashboard view Cases dashboard Project Costing ( Expenses & Time Tracking) Keep track project expenses Time spend on tasks recorded Tailor-make for IT Team Module Bugs tracker Company and contact Collaboration Improvement Discussion on tasks Notification on update

IT Company - Workflow Overview Project Management Phases Tasks Cases Internal Web Portal Project Initiation Development Change Request HR System Planning Engineering Register Risk Customer Services

5 IT Company - Workflow Overview Project Management Phases Tasks Cases Internal Web Portal Project Initiation Development Change Request HR System Planning Engineering Register Risk Customer Services Execution Testing Register Issue ISO Compliance Monitoring Implement System Customer Project Closing Quality Assurance Document Meeting Discussion Folder Management Upload Document Agenda Minutes of Meeting Comments Add files

6 Workflow Overview Projects Time Tracking Expenses Company & Contact Bugs Tracker Tasks Accommodation Companies Tests Plan Reporting Air Fare Contacts Defeats Miscellaneous Parking Material

7 Internal Project Example Web Portal Finance Manager CXO Print project expenses Print time spend on task Marketing Manager 1 Initiate upgrade request 6 Register change request Discuss on cases Project Manager Web Portal 13 Developer & Engineers Collect requirement Define project stages Create and assign tasks Register project risk 7 Update tasks information Record time spend on tasks Bugs tracker track defeat Record Expenses Sales Manager 4 Create tasks IT Head 7 Web Designer Update tasks information Record time spend on tasks 5 8 Register change request Discuss on tasks Discuss on cases

Client Project e-commerce Project Finance Manager Executive Management Print project expenses Print time spend on task Sales Executive 1 Approve project 6 Register change request Discuss on cases

8 Client Project e-commerce Project Finance Manager Executive Management Print project expenses Print time spend on task Sales Executive 1 Approve project 6 Register change request Discuss on cases Project Manager e-commerce 13 Development Team Collect requirement Define project stages Create tasks Register project risk Record Expenses 7 Update tasks information Record time spend on tasks Use bugs tracker Sales Manager 4 Create tasks Lead Architect Web Designer Update tasks information Record time spend on tasks 5 8 Register change request Discuss on tasks Discuss on cases

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