SharePoint Project Management Gives Group Health the Right Dose of Medicine. Donnell Coomes, Sr. Consultant, Enterprise Project Management Office

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1 SharePoint Project Management Gives Group Health the Right Dose of Medicine Donnell Coomes, Sr. Consultant, Enterprise Project Management Office

2 Logistics for Today s Webcast Slide Deck and Webcast Recording by Friday, Oct 10 with links to both Questions and Answers The webcast has a large audience Impractical to take questions on the phone throughout sorry! Your phone has already been put on mute for now to avoid accidental background noise Please pose your questions through the Q&A function in the bottom right-hand corner of your screen

3 Today s Agenda Introduction and Logistics [JT & Éamonn - 3 minutes] SharePoint Project Management Gives Group Health the Right Dose of Medicine [Donnell - 20 minutes] 1. Who is Group Health? 2. The Group Health PMO i. Definition and Processes Prior to SharePoint Solution ii. Group Health PMO and our SharePoint Solution (based on BrightWork pmpoint) 3. Next steps for the Group Health PMO and BrightWork Your feedback on this session short poll [Éamonn - 1 minute] Summary and Q & A [Donnell, Éamonn, & JT - 5 to 25 minutes]

Definition and Processes Prior to SharePoint Solution ii.

4 Who is Group Health? Nonprofit healthcare system that provides both medical coverage and care 590,104 members across Washington and Idaho 9,047 Group Health Staff Contracted Providers 8970 Practitioners 41 Hospitals Group Health Facilities Hospitals: 1 Primary Care Medical Centers: 25 Specialty Care Units: 5 Behavioral Health Clinics: 7 Group Health Eye Care Clinics: 14 Audiology/Hear Centers: 5 Speech, Language & Learning Services Clinics: 8

Idaho 9,047 Group Health Staff Contracted Providers 8970 Practitioners 41 Hospitals Group Health Facilities

5 Group Health s PMO Group of 21 Project Managers designated to facilitate the planning and execution of enterprise wide strategic initiatives. Expertise in planning, project management, crossdepartment coordination, system implementation, workflow analysis, change management, and implementation training support. Partner with operational leaders and subject matter experts to provide support associated with any large initiative and insure smooth transition of projects to operations.

Expertise in planning, project management, crossdepartment coordination, system implementation, workflow analysis,

6 Group Health s PMO Types of Projects Electronic Medical Records System (EMR) Ambulatory Emergency/Urgent Care Nurse Triage PACS System Digital radiology fully integrated with our EMR Practice Management System Replacing all scheduling, registration and billing systems

System Digital radiology fully integrated with our EMR Practice

7 Challenges Prior to SharePoint No clear view of current projects No standardization of project work Document storage constraints Unable to track issues and risks across multiple projects Unable to easily know project sponsorship Project pipeline unknown Resource management difficult at best Lack of transparency when transitioning staff to new projects PMO not effectively marketed to the company

easily know project sponsorship Project pipeline unknown Resource management difficult at best Lack

8 SharePoint Fix for Group Health Signed contract with BrightWork in November of 2007 Customized templates for our needs Implemented very gradually but jumped in with some bold expectations First project to implement the BrightWork solution is the largest project across the cooperative to date Now have nine projects working from a BrightWork SharePoint site

bold expectations First project to implement the BrightWork solution is the largest

9 PMO Main Page

10 Internal PMO Document Library

11 Requests Area

12 PMO Dashboard

13 Project Manager Resource Center

14 Knowledge Management

15 Continuing Education

16 Resource Management

17 Project Sites

18 Multiple Sub Sites

19 Next Steps Address training needs of PMO staff and other project team members Hone our templates Develop, with the help of BrightWork, a robust resource management tool Implement new dashboard look and feel with tools from the latest BrightWork upgrade Lead entire cooperative towards SharePoint adoption

resource management tool Implement new dashboard look and feel with tools

20 Polling Question Do you use SharePoint to manage projects? Please use the polling panel on the right-hand side of your screen to participate it today s poll

21 For more information For PMO webcast recordings, movies and access to pmpoint software, please visit our Evaluation Center at

22 For more information

23 Q&A We will now begin the Questions & Answer section. Please submit any questions via the Q&A function in the bottom right-hand corner of your screen We will address as many questions as possible. If we run out of time we will put the answers to the remaining questions into a document and sent it in the post-seminar . That will go out to everyone registered by Friday, October 10 th. We d love to hear more detailed feedback on this webcast ... info@brightwork.com or webseminars@aspetech.com

Agenda. Project Management Pain Points. Solution Option Highlights. The Dark Side. Discussion. Identify your business needs / requirements

Agenda. Project Management Pain Points. Solution Option Highlights. The Dark Side. Discussion. Identify your business needs / requirements Agenda Project Management Pain Points Identify your business needs / requirements Solution Option Highlights Review of some SharePoint Solutions (OTB / Third Party / Combo) The Dark Side Are you prepared/disciplined