Hosted CRM Software Benefits and Advantages

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1 Hosted CRM Software Benefits and Advantages S O F T W A R E D E V E L O P E R S - S Y S T E M S F O R C L I E N T M A N A G E M E N T

2 As the popularity and adoption rate of hosted CRM software is on the rise as more small to medium sized businesses are learning the benefits of Hosted CRM software and becoming aware that Hosted CRM offers a fast and easy deployment time with the reduced set up costs. But wait there s more Hosted CRM business benefits can be broken down into four main business areas; cost savings, usability, lower risk and support and security. Cost Savings Increased Budget Management Businesses are built around budget and managing the budget effectively is key to a successful business. With a Hosted CRM you accurately know your expenses as it eliminates the unforeseeable maintenance and support, which in many cases free up some of the budget. Lower Set-Up Costs. Instead of paying the high initial set-up costs for computer hardware and software that will be needed to be able to hold on-premise CRM Software such as servers, operating systems, and the network infrastructure. Hosted CRM offers all the hardware and software the solutions needs without the high cost. Free Upgrades Hosted CRM provides the organisation with free upgrades to their CRM software to make it more efficient and effective. An upgrade on an on-premise CRM can be time consuming and expensive. All this is free with hosted CRM Software.

3 Pricing Options Hosted CRM software providers have a pricing structure with multiple options to ensure you only pay for functionality and services you need. The common price structures are either the number of users or the number of contacts on the database (the amount of storage space). Support and Security Secure Data Customers data is probably better secured and protected with a hosted solution due to the providers hardware and the security set on their customers data Decrease Support Time You need continuous IT Support and maintenance to keep your CRM software running efficiently and effectively. The Hosted CRM option reduces the time your IT professional are needed for your CRM Software as it will all be maintained by the provider. Regular Back-Ups Most providers of CRM Software understand that data must be backed up regularly. In some cases, you may find that they hold superior services to back-up your data Providers Motivation As the software is paid for on a monthly basis if the software stops working, their customers can easily switch. This provides an extra motivation to the company to fix the problem quickly.

4 Risk Lower Risks By choosing Hosted CRM Software you can lower the risk taken by installing on-premise CRM Software. It can also be used as a low risk option to test CRM software within your business before installing on-premise CRM software. Hosted CRM software is viewed as lowed risks because: Monthly free - Most offer a month free trail which can be enough time to evaluate the software and it is always easy to cancel No high set-up costs You do not have to buy all the hardware needed No high involvement for busy IT professionals within your business, and in some cases no involvement needed at all. Usability Easy to Use Hosted CRM providers understand that user adoption is one of the key areas in a successful CRM implementation. With Hosted CRM Software it is easy to change if the software is not easy to use, therefore, Hosted CRM Software is designed and built around the software being easy to use for the end user.

5 Global Access and Management One of the key benefits of a Hosted CRM Software, or any web based CRM Software, is the global access (as long as you have Internet access). This allows the System to be used in multiple locations across the world all access the same up to date information an enable a more effective customer service. Customisation Some Hosted CRM providers do not provide any customisation within the database, or it is a price option. However, with our Hosted CRM software we believe you should still be able to have the benefits of tailored CRM software whether it is on-premise or hosted, therefore our Hosted CRM Software is highly customisable at no extra cost so you can easily tailored the CRM to your precise needs Real Time Information Access the web access option gives mobile employees instant access to the real time data to support their all their activities to improve their time efficiency while also being more prepared and knowledgeable when interacting with your clients. Call us today For more benefits or if you would like to begin a free months trail of Hosted CRM Software S O F T W A R E D E V E L O P E R S - S Y S T E M S F O R C L I E N T M A N A G E M E N T