Interlinx Associates. Craving
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1 Interlinx Associates Craving
2 Agenda Why SugarCRM? SugarCRM deployment options
3 Your Presenters Elaine Koyama, Interlinx Associates Sales and Marketing Executive CRM Consultant Partner & Co-Founder Greg Wallace, SugarCRM Senior Channel Marketing Manager SugarCRM champion
4 Why SugarCRM? What do prospects want? Fast Cheap Easy What do our customers want? Easy Flexible will grow with the company Reasonably priced
5 Why SugarCRM? The Product Fast: On Demand subscription Great Bang for the Buck Configurable by a power user/admin Flexible Through customization Open Source platform and PHP programming language Deployment Options
6 Why SugarCRM The Fit with Interlinx Associates Serves our small to mid sized clients Alternative to Salesforce.com and Sage The right price point The right feature set The right kind of partner company Understands our relationship with our customers
7 SugarCRM: The Company Leader Position in CRM for Midmarket - June 2010 Market Traction Award winning products 1M users, 80,000+ organizations 350 partners on five continents Fastest Growing 68%+ billings growth 2011 over 2010 > 10 Million downloads 2,500+ New customers in 80 countries Business Leading provider of Open Source CRM Software Vision & Value model
8 SugarCRM gives you Choices Deployment options or Get your head in the Clouds
9 Define Cloud Terms On Demand application & data reside on servers hosted someplace in Cyberspace, and you access your data through the Internet. Term usually applied when the solution provider also provides hosting. Access via Web On Premise application & data reside on servers hosted at the customer s site. Access your data through network either Web or a Windows app. Public/Partner Cloud application & data reside on servers hosted on public servers where space can be rented either from a public provider or by a partner. Access your data through the Web.
10 Other names for Cloud options SaaS (On Demand) On-Demand software (On Demand) Hosted Software (On Demand, Public Cloud) Elastic Cloud Computing (Public Cloud) Web-Based Software (On Demand, On Premise, Public Cloud)
11 What Customers Are Looking For 2/7/ SugarCRM Inc. All rights reserved. 11
12 On Demand Access the application via Web from a server in the Cloud Pay an annual/monthly fee for the service Application & data reside on servers in the Cloud This is the only way Salesforce.com deploys their solution SugarCRM can!
13 On Demand Pros & Cons Pros Easy no IT, no software to buy Fast Cons Harder to integrate or customize Depending on your industry, may conflict with regulations
14 On-Premise Application and data reside on a server at the client s location Some companies require all data reside at their location Customer purchases or subscribes to software and owns the hardware Client/Server implementations are primarily On Premise deployments Sage products historically were On Premise deployments SugarCRM can!
15 On Premise Pros Greater Control of application & data Easier to implement integrations to other systems More able to customize applications Cons Needs IT support for backups, server maintenance, upgrades If client/server, must maintain the client machines, also If things go wrong, it is up to the customer to fix
16 Public/Partner Cloud Companies like Amazon are selling server space in the Cloud to anyone who wants to buy You rent server space, place the application on the rented space You own the software, run it on the rented Cloud server space Access via Internet/Web SugarCRM Can!
17 Public/Partner Cloud Pros No investment in servers that become obsolete Ease of Cloud hosting, but flexibility if you need customization, or integration Cons Need some IT support or Partner to do server maintenance Need to buy or subscribe to the software in addition to Cloud hosting cost
18 Deployment Choices Sage CRM Client/Server history On Premise history Web or Windows salesforce.com Salesforce Cloud--only SugarCRM Sugar cloud (On Demand) Customer cloud (On Premise) Public/Partner cloud
19 Sugar on Public Cloud Sugar on Partner Cloud QUESTIONS?
20 Access Options Any Web Browser Tablet, ipad Mobile SugarCRM Mobile Webinar Feburary 21, 11 am
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