Headset Compatibility Chart
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- Jemimah Hancock
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1 Headset All care has been taken to represent information in this document accurately at the time of printing. Updated: February 2011
2 3Com NBX 100 Handset 3Com NBX 100 Handset ADDQD-05 (USB Cord) 3Com NBX 100 Handset May need headset & amp for 3102 Aastra 480i, 9133i SIP IP Phone Aastra 53i, 55i, 57i Aastra 6753i, 6755i, 6757i, 9143i, 9480i, 7391i Aastra 6755, 6757 Aastra Diaglog 4147, 4187 Plus Alcatel/Omni Single Line Telephone 1000, Not compatible 1050, 500, 550, 2000, 2730 Alcatel/Omni Single Line Telephone 1200C, 2111, 2112 Alcatel/Omni Single Line Telephone 2410, 2412 Alcatel/Omni Single Line Telephone Modification required - contact phone supplier Alcatel/Omni 5200 Series - Console Alcatel/Omni 5200 Series - Digital Handset Auto Programming Alcatel/Omni Starswitch - Console Alcatel/Omni Starswitch - Digital Handset Release/headset key is programmable Alcatel/Omni Starswitch - Reflexes Auto Programming Alcatel/Omni 4300 Series - Console Auto Programming Alcatel/Omni Digital Handset & Others 4321 & 4304 headset compatible if operating in ACD groups Alcatel/Omni 4200 and 4400 Series , 4003, 4010 Phone does not have headset port and cannot be programmed Alcatel/Omni 4011, 4012, 4020, 4023, 4034, 4035, 4040 Phone does not have headset port but can have release/headset key programmed Alcatel/Omni 4098 IP Phone 4059 Console Plugs into handset port Alcatel/Omni DECT Handsets B Not compatible Alcatel/Omni DECT Handsets H, 200 Alcatel/Omni Alcatel Omni 4019 IP Phone 4018 Connect via handset port. Phones have 3.5mm headset port Alcatel/Omni Aalcatel IP Phones 4028, 4038, ADDQD-07 (3.5mm Cord) 3.5mm headset port: program speakerphone key 4068; Alcatel Omni 4029, 4039; 4068 is blue tooth compatible (Settings/Phone/Jack/Select Headset). Alcatel/Omni IP Phone 4047 Alcatel/Omni Omni UFKT 10D ADDQD-02 (Red Cord) Phones can be programmed except UF15. Program headset #56#. Alcatel/Omni Omni Keyphone Alcatel/Omni Omni T200 Option 3 - Setting C Alcatel/Omni Pimphony IP Softphone ADDQD-05 (USB Cord) Alcatel/Lucent A4010 ADD 313T (switch box) Page 1 of 11
3 Aria/ LG System Telephones 16/28/34/100/148/162/186 TRAN/PNG, 5, 7 enables. TRAN/PNG, 5, 7 disables; MON is used to answer and end calls Aria/ LG Select Keysets - 34E/100/186 TRAN/PNG, 5, 7 enables. TRAN/PNG, 5, 7 disables; MON is used to answer and end calls Aria/ LG System Telephones 20, 50, 300, TRAN/PNG, 5, 7 enables. TRAN/PNG, 5, disables; MON is used to answer and end calls Aria/ LG LKD8DS Aria/ LG Aria 7000 series, LKD30DS etc, ADDQD-06 (2.5mm Cord) Can program release key: Press Menu, Advanced LDP-700, IP Handsets Program (no. 2), Ok, scroll down to No. 5 (ear mic), select OK. Make calls with speaker button Aria/ LG Aria LKD30D, LKD30LD ADDQD-06 (2.5mm Cord) Can program release key: TRAN/PNG, 5, 7 enables. TRAN/PNG, 5, 7 disables; MON is used to answer and end calls Aria/ LG LG GD36D Aristel AV Series; DKP10, DKP30, DKP31, DKP33; DKP50, DKP51, DKP53, DKP53B To programme release/headset key press speaker #53# Aristel KP10, KP30, DKP30X To programme release/headset key press speaker # 56 Aristel DEKP50X; DV Series If using handset port programme headset key #56 Aspect Teleset 2, Teleset 3 Can be programmed, use either LHS or RHS port Aspect Winset Can be programmed Aurora ACC3100 / 103 Mini-COM Audioline Tel6, Tel7, Tel8, Tel17, Tel 18, Tel25, Tel51, AUB3, AUB4, 503, 503, 505, 506, Phone Easy Cannot be programmed Page 2 of 11
4 Avaya / Lucent 1603 Avaya / Lucent 1608 IP, 1616 IP ADDQD-04 (Black Cord) May require an Amlifier ( ADD990 or A10L) Avaya / Lucent Avaya IP Telephone - Series 1 : 4606, 4612, 4624; Series 2 : 4602, 4620, 4630 Avaya / Lucent Avaya INDeX IP/Office 2030, 2060, 2050, 2050IR Avaya / Lucent 2402, 2410, 2420 Series; 4621 IP Phone Avaya / Lucent ACD Consoles, Call Master 3, Call Master 4 & 2 prong plug Avaya / Lucent Call Master 5, Call Master 6 Avaya / Lucent Call Master 603, Call Master Plus, Attendant Console 302 & 2 prong plug Avaya / Lucent 4400 Series, 4610 Avaya / Lucent 5400 Series; 5420, 5610 Avaya / Lucent IP Series 5601, 5602, 5608, 5620 Avaya / Lucent 6408D+M Series; 6416D + M Series; 6424D + M Series Avaya / Lucent 6408D+; 6416D+; 6424D+ Telephone needs to be programmed with a release/headset key to deactivate calls. Remove the telephone headset and plug headset into socket, all calls via headset only Avaya / Lucent 7400 Series , 7401 Plus; Phone must be programmed with a release key 7406, 7406 Plus; 7407, 7407 Plus; 7410, 7410 Plus; 7434, 7444 & 7444 Plus Avaya / Lucent 8400 Series , 8410B, 8410D, 8434DX Plug into headset socket, will lose the use of the handset. Can be programmed. Reverse handset wall mounting hook to keep handset from depressing hook Avaya / Lucent 9101, 9103 Avaya / Lucent Voiceworks CS, Voiceworks ACS - 910, 930, 930a, 960a Avaya / Lucent 9620, 9630, 9640, 9650 ADDQD04 Avaya / Lucent AT&T Digital Avaya / Lucent 1408, 1416 or MPS Switch 818, or ADDQD- 14 ( Geni-Cord) Grey cord compatible, but MPS or GENIcord will provide correct microphone levels. Avaya / Lucent 9608, 9610 ADDQD-04 (Black Cord) May require an Amlifier ( ADD990 or A10L) Page 3 of 11
5 British Telecom Dealing Room System , 601, 80/30, 60/50, CT 100, CT250 May require 6x4 modular stub and socket cables Cisco 7911, 7912 IP Phones ADDQD-02 (Red Cord) Cisco 7902, 7905, 7910, 7970, 7971, ADDQD-02 (Red Cord) 7960, 7940 IP Phones Cisco 7920 ADDQD-02 (Red Cord) M0002 modification suits the 2.5mm headset jack for corded phones (charges apply) Cisco 7942, 7945, 7962, 7965, 7975 ADDQD-02 (Red Cord) OR ADDQD-14 (Geni Cord) Cisco 6921 ADDQD-02 (Red Cord) OR ADDQD-14 (Geni Cord) Cisco 6941, 6961, ADDQD-14 (Geni Cord) Commander Commander AN Haardwired but can be converted to modular plug Commander Commander BN Cannot be programmed Commander Commander D Headset & Headset program (SPKR) 626 (SPKR) Commander Commander E Option 2 - System setting C Commander Commander F Commander Commander HX Headset program - press #151#; Handset program - press #150# Commander Commander I Can be programmed Commander Commander N Only if hardwired cord has been modified Commander Commander NT - Principle, Advantage, Standard, Economy The economy station does not have a headset socket. Set Amp through handset socket. Handsfree key will operate as headset release key when headset is in use. Commander Commander S206, 408, 824 Commander Commander S207, 416, 620, Hardwired Commander T105 Commander Commander T106, 210 Commander Commander Elite Headset port Commander Commander Vision Headset connects via handset port. Can use B10 to swap between handset & headset Commander Commander Connect 760/40, 760/41 Use programming buttons to select headset mode Headset port Datapoint Infoswitch ACD ADDQD-02 (Red Cord) Requires D modification - phone specific product DBA SmartTalk 308 SmartTalk TNG3 DeTeWe OpenCom 100 Series - 73IP, 75IP Page 4 of 11
6 DORO Congress 100, 200, 305 Dedicated headset port DORO AFTI 20, 22, 30, 40, CRT10 Ericsson ASB30 Console, ASB100 Lemo Plug required - supplied by Ericsson Console, ASB900 Console Ericsson ACP1000 Ericsson BCS Console 2754 Lemo Plug required - supplied by Ericsson Ericsson BCS , 2752, 2755, Can be programmed 2753 Ericsson BP24, 40, 50, BP8-111c Ericsson Select Headset switch on phone Ericsson MD110/ BP150/ BP250 - MD Express, 199/ 202/ 203, DBC 2011, 22401, Dialog 3000 Series 3201/ 3202/ 3203/ 3210/ 3211/ 3213, Console 2663 Can be programmed Ericsson Dialog 4000 Sereis for MD110, 4220 Lite No headset port or release key. Can use direct connect headsets but receive may be low Ericsson 4222/ 4223/ 4224/ 4225 Headset port with release key. On 4222, CS60 only works in handset port Ericsson IP Series 4422, 4425 Ericsson DBC-503, 214 Cannot be programmed Ericsson Tempo 28I/ 96i Ericsson Dialog 2561 No headset port Ericsson DBC 22201, Headset port Ericsson IP series, 8815, 8820, 8830, 8840, 8501 Fujitsu F600 Series - Attendant (610 / 620 / 640) Console, AT-I, AT-II, AT-III, AT-IV Fujitsu E600 Essence - Attendant Console, DTEL48D, FDT-1, FDT-3, FDT-4, WINATT Consoles (E630 / E650) Fujitsu F9600 Series - ATTCON D6, ATTCON D7, MLDTI, MLDTII, MLTDIII, MLTDIV, DT12DS, DT24DS Fujitsu Coral - TA-2002 / TA2002 BL, TA-2002H / TA-2002HBL, DST (Digital dtd tel), DKT-1110 / DKT BL, DXT-2320 / DKT-2320 BL, DKT-2321 / DKT-2321 BL, DKT-2322 / DKT-2322 BL, GKT 4320 / GKT 4320 BL Can be programmed Can be programmed Fujitsu Flexset 280D If using B10: setting 4B Fujitsu cord part# Headset key can be programmed by technician from maintenance console Page 5 of 11
7 GPT Plessey M3000/ M5000 & PL Plug PL Plug also known as BPO 431 or BPO Left - phone specific product GPT Plessey ISDX, MKI, MKIII, MKIIIA, MKIV, & PL Plug PL Plug also known as BPO 431 or BPO Left - phone Screen Console specific product GPT Plessey ISDT, ISDT300, DX 20 Console GPT Plessey CDSS System & J Plug J Plug also known as BPO 420 (phone specific product) GPT Plessey M8/M8+ Handset; M1000/ M2000 Hyundai Handsets For HX, program headset with handset on receiver ### (on) and ##* (off); Option 4 - Setting 5 on Amp Hybrex DK1-21, DK2-21, DK3-21 Heasdset Mode "Speaker 775" Hybrex KPU61H, AK1-21 Headset Mode "Speaker 775" Fujitsu cord part# Hybrex DK1-31, DK3-31, DK3-33, AK1-23, KPU61, KPU62, KPU63, AK1-22 Headset Mode "Speaker 775"; KPU63 cannot be programmed Interquartz 9825, 9826, 9836, 9837, IQTEL80, IQTEL300, IQTEL500, IQ50, IQ90, IQ250, IQ450, IQE2, IQE3, Studio Series 20/25 Interquartz IQTEL300 Headset mode, IQTEL500 Headset mode Interquartz IQ350, IQ550, 260, 360, 333, 560, 750, IDEA, 330, 331 For option 3 & 4, turn handset volume on phone down & use Amp to control volume. Phone cannot be programmed, will need to lift handset on/off hook to answer/end calls. Options 1, 2 & 5 choose V on switch under phone; Options 3 & 4 choose P on switch under phone Leader Leaderphone HS Series, 726, 852, 1026, 1026HS 1026HS has Polarity switch - set to Type 2 for ADDQD-01 (Grey Cord) Linksys SPA942 Headset & cord M002 modification suits the 2.5mm headset jack for corded phones (charges apply) Mitel SX Console & Handset Mitel 16E/24E - Superset 3 & 4 Mitel Consoles 6, 7, 7000PC Mitel SuperSet 4000 Series , 4025, 4125, 4150 Mitel 5000 & 5200 Series IP Phones , 5005, 5010, 5020, 5020i, 5140, 5201, 5205, 5215, 5220, 5230, 5240 Mitel 8528, 8568 Mitel 5312 IP, 5324 IP OR AMP (ADD990, A10L) OR ADDQD-14 (Geni-Switch) Mitel 5550 IP Phone 5001, 5201 cannot be programmed - use dheadset and amp. 5005, 5205 release key programmable. All other have headset port & release key as standard Page 6 of 11
8 AT3 / AT3B / AT30 NEAX 7400 ICS - SN694, SN626, SN708, HA630Z; Also known as ETJ series Dterm 8DC, 16DS, 16DD, or ADDQD- 24DS; Also known as ETJ 01 (Grey Cord) if ADA-1 Series installed. NEAX7400IMX - SN716; Dterm DTP8, DTP16D (65 series); Dterm 75; Also known as ETJ series Phone has existing Slim line K plug, (2 prong) Amp connects into K Plug If phone has existing NWC ADA1 adaptor, direct connect headset is recommended and then phone can be programmed Can be programmed by phone technician Models vary, so not all will have a headset port - use headset and amp, * Noise Canc works best on DTP16D DTP32D Can be programmed by phone technician NEAX SN611 Console (2400SDS); Also known as ETE series NEAX HA630Z Console, & 2 prong SN626; Also known as ETE plug series NEAX Dterm HB, Dterm IIB, D term III, Dterm 6D, Dterm 16D, Dterm V; Also known as ETE series Dterm 6D, 16D & V can be programmed by phone technician D3, D5 D5 can have release key. Option 4 - Amp may require cable to be reversed Ranger AK Option 4 - if buzzing occurs, reverse cable on Amp Remove large plate under unit by lifting lever on right side, slide plate towards you. Set the four position to D Ranger DK/NDK; Also known as ETW series or ADDQD- 01 (Grey Cord) if ADA-1 installed. NDK9000; Also known as ETW series Ranger Pro - DTU8 (Pro Talk), DTU16D (Pro Exec), DTU32D (Pro Mstr) Xen Axis, Master - DTU Handsets; IPK / Look / Exec / Pro Xen Alpha Handsets - DTB ADDQD-02 (Red Cord) Handsets, Talk / Vision Handsets Xen Topaz Handsets - Topaz Talk, Topaz Vision Dterm I Series, Aspire; ITR 8D3A Electra Elite Dterm Sereis E - DTU-8, DTU-8D, DTU-16, DTU- 16D, DTU-32, DTU-32D, DTP- 8, DTP-8D, DTP-16, DTP-16D, DTP-32, DTP-32D DTR 16D Option 2 - Amp Mic Setting C Can be programmed by phone technician Can be programmed by phone technician Cannot be programmed Headset/release jey can be programmed by technician via phone If phone has existing NWEC ADA1 adaptor, direct connect headset is recommended and then phone can be programmed No headset port Page 7 of 11
9 Nitsuko DX Series Nitsuko TX Series SL-1, 100 Digital Meridian - M1250 Console; M1309 ACD Handset; M2216 ACD Handset M2006, M2008, M2317, M5215, M5316 Can be programmed by phone technician. Turn handset volume down, use Amp to control volume Can be programmed by phone technician M1250 requires K (2 prong) plug M2216 Connect handset to port M2616, M6320 Can be programmed by a phone technician M2250 Console GSX Range, GDK Range - Elite, Aria, 2 Button, 8 Button, 30 Button, Director & 2 prong plug 3901 Console volume down, use Amp to control volume. Can use wireless headset with 2 prong plug: cannot use handset lifter Can be programmed by a technician. Turn handset volume down, use Amp to control volume. Option 4 for GSX, GDK, setting 1 and no batteries in Amp Business Series Terminals T , 1004, 1007 IP Phone; Unit has headset port and release key 1140e Ip Phone; 2002, 2004, 2007 IP Phone *Flight Centre Phones: M3903 Or use headset and amp via headset port to allow onhook use M3902, M3903, M3904, M3905, M7208, M7310, M7316, M7324, M7900, T7208, T7316, NT8B20, NT8B30, NT8B40, NT8B50, NTZK23AA Goldstar KD36W Connect handset to port BCM Series (Business Call Manager) OKI IP-10DS; U-24D Can programme ans/release key OKI IP-20DHF OKI Ri-30D Program speaker button for headset: Menu, Others, No. 2 Headset/Handset, No. 3 Headset 1 Page 8 of 11
10 Panasonic KXT Range (analogue) , , , , 1232TD, 2332, 2315, 2260, KX-T7750AL Panasonic Analogue Proprietary Handsets , 7050A, 7250AL, 7450, 7330, 7350, 7665, KX-F50 Panasonic KXT AL Range , 7230, 7235, 7433, 7560 Panasonic Analogue handsets - KX- T7730AL, KX-TG2421, KX- TG2431, KX-TG5821, 5822, 5838, 5839 Panasonic Hybrid IP-PBX Range - KX- T7633AL, T7630AL, T7625AL, KX-T7667 Panasonic Digital Proprietary Handsets - KX-T7433AL, T7436AL, T7425AL ADDQD-04 (Black Cord) ADDQD-06 (2.5mm Cord) ADDQD-06 (2.5mm Cord) Option 2, 3 & 4 - Phone can't be programmed, need to lift handset on/off hook Headset programming - press PROGRAM, dial 999, dial 1 for handset or 2 for headset, followed by STORE, PROGRAM M002 modification suits the 2.5mm headset jack for corded phones (charges apply) M002 modification suits the 2.5mm headset jack for corded phones (charges apply) ADDQD-04 (Black Cord) If using Direct Connect & B10 setting is 1, selection B Panasonic 7655 ADDQD-02 (Red Cord) Panasonic D1200 Console Panasonic D1200 Handsets - 30P, IS Series, SBX Range Panasonic Sopho S and Sopho K Console Requires D Plug, also known as FKS Plug (phone specific product) Panasonic Sopho S and Sopho K Handsets Polaris NRX Business Telephones Polaris NRX Business Telephones Polaris NRX Business Telephones Polycom IP Telephones Polycom IP Telephones NRX-1, NRX-4 NRX-2H, NRX-3, NRX-5, NRX- 6H NRXEVO250, NRXEVO350, NRXEVO450 IP300, IP500, IP600 IP330, IP601 ADDQD-02 (Red Cord) Headset & B Cord ADDQD-02 (Red Cord) ADDQD-02 (Red Cord) Rockwell Sectra View 1, 2, Set Convergence Rockwell Transend Rockwell Spectraset 150 Page 9 of 11
11 Samsung DCS, DCS 70 & DCS Compact; SLTe, 6B Basic, STD 12B, LCD24B, LCDivory 24B, Economy digital Samsung DX Series Samsung DCS Gateway Samsung HX - Standard or Executive Keystation Samsung DS 5000 Series; DS 5021D Samsung DECT Handsets (SPR5000) Samsung Fax Machines - SF150, SF110T, SF1600, SF2900M, SF4000, SF4100, SF4120M, SF5500, SF5600, SF6050 To enable ANS/RLS key press TRSF 110 then 20 for handset or 21 for headset and press TRSF to store. ANS/RLS light will be on to indicate headset is active. * For DCS #151# for ON and #150# for OFF* ShoreTel IP 110 ShoreTel IP 560, IP 230, IP 212k Dedicated headset port with built-in amplifier. ShoreTel Softphone ADDQD-05 (USB Cord) ISDX System - Console MK1, MK111, MK111A, MKV1 ISDX System - ISDT, ISDT300, QLINK agent set ISDX System - ISDT 300+, M8 / M8+ / M1200 / M2000 ISDX System Multiline ML 16S/M3000 & - Occasionally requires U plug, also known as BPO phone specific product. Wiring Varies, compatibility is not guaranteed. Requires U plug, also known as BPO phone specific product. Turn handset volume down, use Amp to control. CDSS System Console & Requires U plug, also known as BPO phone specific product. Turn handset volume down, use Amp to control. Hicom 110/120/130 Ultraset Standard, Comfort Ultraset & Release key programmable, replaces handsfree function but only available on version 2 with comfort phone Hicom T8, T16D & Hicom T16 Hicom 400 / 300 / 118 / 150 Can be programmed. Plug into handset socket, will lose the use of the handset. Optiset E - Entry / Memory. Basic Standard / Advance Advance Plus & Plug into handset socket. EMS Attendant Console 12000, & 601, 80/30, 60/60. 2 Wire Telephones Profiset 10 & & 30, Set 211, Set 221 PC Based Optiset & Optipoint 400, 500 Entry and Economy & Optipoint 400, 500 Standard andf Advance Open Stage 40, 60, 80 Page 10 of 11
12 Snom 300, Snom 320, 360, 370 ADDQD-04 (Black Cord) Snom 821, 870 ADDQD-04 (Black Cord) SOX / Tennyson Handset 0 is handset off, 1 is handset on. Use speaker/handsfree button for headset operation. Use setting No. 5 to adjust volume Sun Moon Star Digital Key System & Tanderberg 150MXP Videophone ADDQD-06 (2.5mm Cord) M002 modification suits the 2.5mm headset jack for corded phones. If using CS60 through headet jack use cable. Telstra Access 25 & 35. Access 228, 248 & Telstra Telstra Slim 50 - Handset is Hardwired Telstra Telstra E PABX Headset & Telstra Touchphone 200, 300, 400. Executive T1000S, T1000CND. Some new models have headset port. ADDQD-02 (Red Cord) Cannot be programmed. Need to lift handset on/off hook to answer/end calls. Option 2,3,4 & 5 will lose use of handset. On T1000 need KJBOX to use handset via amp or Soundshield. Connect handset curly cord to KJBOX to amp headset port. Telstra M5216 P ACD (discontinued) Headset auto select (program) (headset) Dedicated headset port. Recommended Spro10ND with leather not foam. Telstra M6320 Two headset ports for training. (No Y cord required) Telstra M7310N Dedicated headset port. Telstra Freedom 500 ADDQD-07 (3.5mm Cord) Telstra Spectrum M5316 P Professional & Amp can be plugged into headset or handset socket (direct connect headsets may cause low receive volumes) Telstra Spectrum BT450 Dedicated headset port. Telstra Spectrum M5317 & Amp can be plugged into headset or handset socket (direct connect headsets may cause low receive volumes) Toshiba Strata CT, Strata DK PABX with: Handsets 2500 Series, Handsets 3500 Series Uniden FP099, FP103, FP105 & Zultys ZIP2x2 Zultys ZIP4x4, ZIP4x5 ADDQD-06 (2.5mm Cord) 2.5mm headset port. M002 modification suits the 2.5mm headset jack for corded phones. Zultys ZIP4x4L & PC headsets & soundcard conn also work in headset port. Wireless units - use handset port. Page 11 of 11
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