Training and Competency in a High Hazard Environment

Transcription

1 Training and Competency in a High Hazard Environment John Reynolds Director - Reynolds Training Services Ltd 20 th March 2013

2 CONTENTS About Reynolds Training Services The Need for Competency What is Competence Building a Competence Management System Training and Standards Continuous Professional Development Remember: It s the quality of learning that counts

3 About Reynolds Training Services 30 years experience within the bulk liquid warehousing and logistics sector 20 years at Simon Storage working within the full range of bulk liquid operations, training and management of top tier COMAH sites Included 6 Years with Simon Management, developing and delivering a range of training competency programs Reynolds Training Services launched in 2009 to cater for the growing need of quality training for high hazard industries Passionate about Training and Competency

4 Reynolds Training Services Ltd Focus on Safety, Training and Assessment within the Bulk Liquid Warehousing Sector Accredited Centre for: Services Include: Competency Development Vocational Assessment Accredited Course Delivery Bespoke Course Development elearning Clients Include:

5 The Need for Competency The need to identify competence is underpinned and demonstrate in many reports (Buncefield, Texas City, Deepwater) with clear reference made to implementation of competence management systems that demonstrate: That companies retain technical competence when outsourcing work The competence of staff for safety critical operations/tasks Continuous evaluation of competency particularly within multiskilling roles Regulators are putting a wider focus on how site operators incorporate Competence Management Systems into site policy underpinning training and assessment delivery throughout career lifecycles. Good competency programs: REDUCE INCIDENTS IMPROVES CULTURE AVOIDS LOST TIME ENHANCES PROFITABILITY PROTECTS CLIENTS PRODUCT SUPPORTS REGULATORY COMPLIANCE

6 The Need for Competency Process Safety Leadership Group (PSLG) in their report into Safety and Environmental Standards for Fuel Storage Sites focus heavily on the need for competence and assurance of competence, including: Competence in relation to function and management of Safety Instrumented System Organisational changes such as multiskilling, delayering or downsizing, in which staff are expected to take on a wider range of responsibilities with less supervision, increase the need to assure competence Essential identification of training and assurance of competence covers each phase of fuel transfer Work with the competent authority to set standards! Particular importance: Training Experience Competence Assurance Clear understanding of roles and responsibilities and assurance of competence in those roles Clear policy and implemented statement including commitment to : Ensuring Competence Adequacy of Resources

7 What is Competence Ensuring the safety of all personnel is vital Maintaining and demonstrating competence is key but what is competence Ability Behaviour Knowledge Skill Experience Understanding Attitude Knowledge Experience Skill Behaviour Ability Understanding Attitude A This Practical Training deeper Knowledge plays is and aspect a about huge mental can of role, embedding knowledge aptitude influenced derived the to representing through carry tools by a out variety of classroom-based safe the awareness of working task factors at hand, practices of including and the to onsite consequences a recognised focusing peer training pressure, standard, safety as of well the impact critical actions as of a Core Developed element over that time, underpins it s important competence that performance personnel know Training what good can provide Competency the ability is and to continuous taken, our operations, steadfast personal knowing development basis. lives, ensuring how safety Developed and all WHY within culture personnel a in the task association Needs workplace, (employees, is being to be with undertaken provides driven visitors knowledge from information and the example; identifying contractors) top down detailing Overriding actions ALL with compliance have good to a be safety the two carryout embed tasks this into safely their but routine. underpinning This should this with be supported good consistent by robust behaviours assessment will practices, add to safe requirements knowledge, undertaken critical way communication. element, skill and and how why commits experience these procedure Remember specific are achieved, relevant steps actions safety are to a important, culture to deeper their memory role is route measured and allowing And of also learning you recognising by replication as the allowing last employer unsafe your of these processing own can situation through ability prove of ensuring the ability to perform prior working to going practices solo and refreshed throughout their career knowledge, embedding understanding you within walked this? tests this! past! and underpinning interpretation

8 Building a Competence Management System 6. Commitment to Continuous Improvement 1. Demonstrating Leadership 2. Identify Business Critical Activities 1. Led from the top, supported by management, underpinning training and competence assurance 2. Review training plan with management team, cross reference safety critical tasks 3. Development of CMS procedures aligning to relevant standards (Industry and own) 5. Action to Improve Competence 3. Setting Procedures and Standards 4. System in place to use trained personnel confirming competence (K S E) Is this consistent 5. Clearly identified in procedures and supported through development process 4. Compliance Against Your Standards 6. Three fold: evaluation of the system; refresher training is clearly targeted; appraisals

9 Setting Standards Employer led sector skills council Working with the relevant qualification bodies Cogent Works closely with industry identifying skills gaps and needs, developing standards and qualifications Underpins quality of standards and passes to the awarding bodies for formulation into the formal qualification structure Build networks of quality assured providers National Skills Academy Process Industries Benchmark in-house training standards against the gold standard Leading development of Process Safety Training with industry and regulators the Skills Academy has developed robust Process Safety Management standards covering: Process Safety Leadership Process Safety Management Foundations Ensure best practice delivery standards Process Safety Management for Operations

10 Setting Standards PAAVQSet and City and Guilds Approving centres for delivery of the qualifications Awarding Bodies Awarding Bodies play a vital role in ensuring the quality of the standards delivered. These include: Ensuring Assessors are Competent to assess Providing external quality assurance of qualification delivery Trainers and Assessors The trainer's role is vital in imparting knowledge and skill whilst providing the learner with the confidence to undertake the task and develop the right experience. Whether training is developed and delivered in-house or provided by an external provider, it is the quality of the learning and consistency that counts

11 Downstream Standards The downstream suite developed by Cogent in conjunction with employers provides an increased range of qualifications responding industry and regulatory requirements: L2 Diploma Bulk Liquid Operations L2 & 3 Diploma Jetty Operations QCF Downstream Suite L2 & 3 Diploma Field Operations L3 Diploma Control Room Operations

12 Gold Standards The Gold Standards framework developed by Cogent, maps out competencies and provides a development pathway across four key areas: Technical Competence Business Improvement Functional & Behavioural Compliance These underpin competence of specific job roles including: Bulk Storage Operator Field Operator Jetty Operator Control Room Operator First Line Supervisor

13 NSAPI Process Safety Process Safety Leadership For Senior Executives and Board Members of hazardous facilities, who are ultimately responsible for process safety performance within their organisation Process Safety Management Foundations Aimed at managers, supervisors, designers, safety personnel, and senior contract employees, suitable for young engineers and anyone who would like to develop a more detailed understanding of process safety management Process Safety Management for Operations Aimed at all levels of staff throughout an organisation from board level to operational staff, this training standard is appropriate to all staff who operate or maintain plant and may have an impact on process safety

14 Continuous Development Range of qualifications that can contribute to the continuous development programme, needs input from the individual and management Cogent have developed the gold standards that break down key roles in four areas and match key qualifications to these: Technical Competence Compliance Functional & Behavioural Business Improvement Other qualification can taken to extend knowledge and demonstrate: NEBOSH L2 Award Health & Safety in a Process Environment NEBOSH L3 Certificate in Oil & Gas Operational Safety Should not lose sight of work based CPD including: Tool box talks Reviewing Procedures Keeping pace with change and MOC

15 Wrapping Up Importance of competence is underpinned through a range of incident investigations More focus of systems by regulators, checking high hazard sites have a functioning CMS Competence is not just about ability but also behaviour, good competency assessment should help to ensure all aspects of competence are embedded in teams and individuals Quality of training and assessment is key, but don t overlook the quality of learning and select the appropriate method Well developed Competence Management Systems will help embed and track core training Range of formal standards and qualifications supported by Gold Standards to underpin on site training Continuous Professional Development through at levels is vital Continuous Improvement It s a journey not a destination

16 Thankyou, Questions & Close Presentation will be available to download at More information! Contact John Reynolds