UPSELL FOR GROWTH WITH AVAYA IP OFFICE!

Transcription

1 OFFER DEFINITION FOR AVAYA PARTNERS & DISTRIBUTORS UPSELL FOR GROWTH WITH AVAYA IP OFFICE! PROGRAM DATES: APRIL 7, SEPTEMBER 2015 AVAILABILITY: (EU, ADRIATICS) VERSION 3.1: 1 ST APRIL 2015

2 VERSION 1.0: o FIRST VERSION VERSION 1.1: o ADDED IPOCC CODES AND IPO SERVERS AS ELIGIBLE CODES o ADDED 1608 GLOBAL MATERIAL CODE VERSION 1.2: o ADDED ACCS CODES AS ELIGIBLE CODES VERSION 1.3: o ADDED WLAN 9100 AS ELIGIBLE CODES VERSION 1.4: o ADDITION OF MIN 10 POWER USERS AS ALTERNATIVE TO MIN 20 IP ENDPOINT o DISCOUNT CHANGES FOR LEVEL 1 & 3 o ADDITION OF IP DECT o EXTENSION TO 31 DEC 2014 VERSION 1.5 o ADDITION OF SEVERAL MORE PROMOTION ELIGIBLE DECT MATERIAL CODES VERSION 2.0 o Q2FY15 PROMO UPDATES DISCOUNT CHANGES + 3 QUARTER EXTENSIONS o UPDATED LIST OF MATERIAL CODES VERSION 2.1 o ADDITION OF THE IP OFFICE R9.1 MATERIAL CODES o ADDITION OF THE NON-DISCOUNTABLE ASIPP CODES IN APPENDIX 3 VERSION 3 o UPDATED PROMO CODES (PAGE 4) o REVISED QUALIFICATION CRITERIA (PAGE 4, 5 AND APPENDIX 1) VERSION 3.1 o ADJUSTED DISCOUNTS AS OF 1 ST APRIL 2015 o REMOVED OLD PROMO CODES o UPDATED ELIGIBILITY REQUIREMENTS PROVIDING MORE OPTIONS FOR DIGITAL & ANALOG CONSTRUCTS TO USE THE PROMOTION Page 2 of 31

3 Introduction Overview Achieve success bringing rich, powerful unified communications capabilities to your customers with the Upsell for Growth with Avaya IP Office promotion. Avaya IP Office is the perfect solution for new and prospective customers up to 2,500 users, one that will easily and costeffectively scale up as their business grows. The Upsell for Growth promotion was the mainstream IP Office promotion in the EU and Adriatic countries for the 2 nd half of Avaya s fiscal 2014 and is extended into Q2 FY15. With four levels of discounts, the Upsell for Growth promotion is designed to enhance partners profitability as they propose and close richer IP Office constructs. Promotion Description Avaya is pleased to announce the Upsell for Growth with Avaya IP Office promotion. The promotion is effective starting 7 April 2014 through 31 September Avaya IP Office resellers in EU and Adriatics must obtain a quote by 27 September This promotion focuses on helping partners acquire new customers for the Avaya IP Office platform with opportunity for enhanced profitability when Video, Security, Networking infrastructure or Contact Center is also sold. Level 1 and Level 3 addresses voice-only opportunities. In this level, Avaya allows partners to receive incremental discount on qualifying Avaya IP Office hardware and software and also select Avaya IP Phones all items must be in the same quote. In Level 2 and Level 4, Avaya increases the IP Office and IP phones discount percentages and allows partners to apply the same higher discount percentage to select Video, Security, Networking infrastructure and Contact Center material codes that are present in the same qualifying IP Office quote. Requirements for eligibility and discount rates are shown below. Please review the offer document for a complete list of discountable material codes in Appendix 2. Page 3 of 31

4 Promo Code Eligibility Requirements Discount Level 1 EU: o New: UPSELL_L1B_EU Adriatics: o New: UPSELL_L1B_AD Level 2 EU: o New: UPSELL_L2B_EU Adriatics: o New: UPSELL_L1B_AD 1. Purchase IP Office Essential Edition AND to 99 IP Users (any mix of IP Endpoint licenses, ASIPP licenses, 3 rd party licenses or Power Users) OR ports (any mix of IP, Digital, Analog) with at least 10 Power Users Level 1 qualifiers AND at least one of the following upsells in the same IP Office quote: Select ERS Switches OR Video Solution with IP Office OR Avaya SBCE OR IP Office Contact Center (IPOCC) Avaya Contact Center Select (ACCS) 3% off IP Office Hardware & Software 13 % off select IP and Digital Phones in EU (3% in Adriatics) 9% off IP DECT (3% in Adriatics) 4% off IP Office Hardware & Software, Video, IPOCC, ACCS and SBC 7% to 19% off select ERS Switch 6% to 9% off select WLAN % off select IP and Digital Phones in EU (7% in Adriatics) 9% off IP DECT (7% in Adriatics) Level 3 EU: o New: UPSELL_L3B_EU Adriatics: o New: UPSELL_L3B_AD Level 4 EU: o New: UPSELL_L4B_EU o Current: UPSELL_L4_EU (expiring 1 st April) Adriatics: o New: UPSELL_L4B_AD o Current: UPSELL_L4_AD (expiring 1 st April) 1. Purchase IP Office Preferred Edition or Server Edition or UC Module; AND 2. Minimum of 100 IP user licenses (any mix of IP Endpoint licenses, ASIPP licenses, 3 rd party licenses or Power Users) OR 100 ports (any mix of IP, Digital, Analog) with at least 20 Power Users Level 3 qualifiers AND at least one of the following upsells in the same IP Office quote: Select ERS Switches OR Video Solution with IP Office OR Avaya SBCE OR IP Office Contact Center (IPOCC) Avaya Contact Center Select (ACCS) 6% off IP Office Hardware & Software 13 % off select IP and Digital Phones in EU (3% in Adriatics) 9% off IP DECT (3% in Adriatics 9% off IP Office Hardware & Software, Video, IPOCC, ACCS and SBC 7% to 19% off select ERS Switch 6% to 9% off select WLAN % off select IP and Digital Phones in EU (7% in Adriatics) 9% off IP DECT (7% in Adriatics) Additional eligibility criteria 1. Minimum 80% phone attach requirement vs licenses/ports a. The min phone attach is required for all Digital Ports and IP licenses but not for ASIPP, 3 rd Party or Power User licenses; i. To support small IP configurations the 6 digital ports on the BRI and Analog trunk Combo card also don t require the minimum phone attach. b. The phones counted towards this 80% is any IP, Digital, DECT or Conference Phone. 2. Maximum 105% phone attach rate vs licenses/ports a. The max phone attach counts all Digital Ports and IP licenses including Power Users, ASIPP and 3 rd Party b. The phones counted towards this 105% is any IP, Digital, DECT or Conference Phone. Page 4 of 31

5 3. Ethernet Ports vs IP licenses, a minimum of 100% of IP licenses should have an Ethernet port attached in order to qualify for the promotion Please Note: 1. Detailed view of promotion qualifiers are in the Appendix 1 of this offer definition 2. Detailed list of discountable material codes are in the Appendix 2 of this offer definition. 3. All discounts are based on APL list price. For Example, if the APL list price is $100 and the discount is 10%, the discount will be an additional $10 off the partner s existing buy price. 4. NEW Digital phones are now eligible for this promotion and the same discounts as IP Phones 5. ASIPP licenses count towards the minimum requirements in terms of System and IP licenses however they are not discounted Upsell for Growth with Avaya IP Office Additional Terms and Conditions 1. This promotion cannot be used in conjunction with any other Avaya promotion or Special Bid. 2. A unique promotion authorisation code (i.e. combination of Upsell promo code + unique EC quote number) is to be used for each individual End User and cannot be shared among multiple End Users. Furthermore, only the quantity of materials the customer requires at point of sale can be on the order and be eligible to receive promotional discounts. Per the 2013 Global Reseller Sales Reporting Policy, stocking of products is strictly forbidden. Any violation of the above, or of any of the terms and conditions within this document, may result in the promotion discounts being charged back to the reseller, loss of financial benefits, demotion or contract termination. 3. The maximum quantities will be verified by the distributor prior to order submission. If these quantities are exceeded the additional quantities will be moved to a separate purchase order and will not receive the promotional discounts. 4. A non-standard term and condition included with every approval defines that the number of IP phones cannot exceed the number of IP endpoint licenses, subject to partner audit and penalty. 5. All IP Office licenses must be ordered as a License Key within either the ADI or PLDS system. Use of ADI Certificates is not allowed. 6. Avaya partner must apply for the promotion on One Source and place the order in one PO with the minimum configuration by 27 September The product must ship and invoice from your Distributor by 30 September Non-compliant orders will automatically be rejected by the distributor. Avaya Partner Value Proposition High revenue and margin sales Page 5 of 31

6 Incremental margin to bid on competitive situations Reoccurring and profitable product and services cross-sell Avaya Partner Promotion Process The Upsell for Growth promotion can only be executed via the new Marketing Promotions Module inside the Avaya One Source tool: 1. Create a new merchandise or configured quote at Avaya s One Source (EC) tool 2. Ensure that the quote is at ready-to-order status. 3. Search for available promotions via the check for promotions button 4. Select the Upsell for Growth promotion if applicable 5. Apply the Upsell for Growth promotion to the quote 6. Submit order through the standard distributor ordering process by 27 September The product must ship and invoice from the Distributor by 30 September Noncompliant orders will automatically be rejected by the distributor. MPM order process flow Page 6 of 31

7 Distributors Process / Rules For Distributors Process/Rules please reference the Global Distributor Handbook for Promotions Offer Policy. Distributor will refer to the flow chart for additional information in reference to processing the eligible discount. Avaya Promotion Terms and Conditions Promotional Terms & Conditions (General Global) 1. The terms and conditions outlined herein will be in effect for the duration of this promotion (hereinto defined as the promotion). 2. Avaya partner must be authorized for each product line/service offerings and meet any additional requirements for reselling specific products/services. The Avaya partner is not automatically authorized for a product line /service by virtue of receiving this notice. 3. Violation of any of the terms and conditions within this document may result in the promotion discounts being charged back to the reseller, loss of financial benefits, demotion or contract termination. 4. Avaya may cancel, suspend, amend, modify, revoke, or terminate this promotion, in whole or in part, for any reason, at any time, with reasonable notice. 5. All sales made from this promotion are fulfilled under the terms and conditions under which Avaya partner has agreed to resell products and services. This promotion does not alter or change the terms and conditions under which Avaya partner has agreed to resell products and services unless otherwise specifically stated in this promotion. 6. Avaya expressly disclaims any and all liability relating to the results of any of its marketing plans or promotions. 7. The Avaya account representatives have no authority to interpret or vary the terms of this promotion. 8. Avaya reserves the sole right to interpret and establish the terms and conditions of this promotion. 9. This promotion may not be used in conjunction with any other Avaya promotion unless otherwise specified within the terms and conditions of this promotion or another Avaya promotion. 10. All orders must be placed through Avaya s order management system or an authorized Distributor. Billing, shipment, and payment of equipment purchased under this promotion follow standard Avaya procedures. 11. Information contained herein is confidential and proprietary information of Avaya and is provided for the internal use of Avaya and its authorized Avaya partners. Except as specifically authorized in writing by Avaya, the Avaya partner shall not alter any terms and conditions of this promotion. Any attempted alteration shall be deemed null and void and of no force or effect. In no event shall Avaya be liable for any errors or omissions resulting from the information contained herein. Page 7 of 31

8 12. Avaya partner s participation in this promotion is Avaya partner's acceptance of the terms and conditions of this promotion. In the event that Avaya partner does not agree with any terms or conditions of this promotion, Avaya partner may not participate in this program. 13. Both Avaya and the Avaya partner agree that customer information, or any other salesrelated information, provided under this promotion is confidential and proprietary whether marked as such or not. Avaya agrees that it shall use such information solely for the purposes of this promotion or for internal Avaya operation management. 14. To participate in this promotion, the sales representatives must be working for an authorized Avaya partner and the partner must be authorized to sell the Avaya product/services within the bill of sale. 15. Orders to be installed as demonstration equipment, defined as hardware and software purchases for use in internal offices, demonstration centers, training facilities, technical labs, and other locations exhibiting Avaya products for customer viewing, do not qualify for this promotion. 16. All system upgrades purchased under this promotion require the Avaya partner to register the system with Avaya in accordance with the terms and conditions under which Avaya partner has agreed to resell Avaya products and services. Failure to do so within the specified time frame will result in the Avaya partner forfeiting any and all promotion incentives. 17. Avaya may confirm the location and installation of all Avaya products sold/licensed under this promotion. Page 8 of 31

9 Resources SME and Midmarket Promotions Information: Small and Midmarket Business Sales Portal: Contacts Questions: In the first instance, please contact your local Distributor or your Avaya Channel Account Manager (CAM) If you have additional questions please Promotion Managers: Vincent Uppelschoten, Page 9 of 31

10 Appendix 1 - Promotion Qualifiers: To qualify for Level 1 offering incremental discount off of the IP Office components and select IP phones, the following needs to be present on the quote: 1. At least one (1) IP500 Control Unit, Server, Virtual Server License or SW only license 2. At least one (1) Essential Edition License 3. At least 20 IP licenses; OR 20 ports (any combination of IP licenses, and Digital or Analog ports) AND 10 Power User licenses 4. Maximum of 100 ports (any combination of IP licenses, and Digital or Analog ports) To qualify for Level 2 offering incremental discount off of the IP Office components and select IP phones, the following needs to be present on the quote: 1. At least one (1) IP500 Control Unit, Server, Virtual Server License or SW only license 2. At least one (1) Essential Edition License 3. At least 20 IP licenses; OR 20 ports (any combination of IP licenses, and Digital or Analog ports) AND 10 Power User licenses 4. Maximum of 100 ports (any combination of IP licenses, and Digital or Analog ports) 5. Contact Center, Networking, Video and/or SBC a. Session Border Controller Security i. At least one SBC Hardware box is required, or ii. 20 Standard SBC licenses are required for virtual deployments of the SBC b. Video i. At least one of the two Video Solution for IP Office items are required c. IP Office Contact Center (or CIE) i. The Base license is a requirement d. Avaya Contact Center Select i. The Base license is a requirement e. ERS Switches at least an equal number of ERS ports to IP licenses need to be purchased in order to qualify. To qualify for Level 3 offering incremental discount off of the IP Office components and select IP phones, the following needs to be present on the quote: 1. At least one (1) IP500 Control Unit, Server, Virtual Server License or SW only license 2. At least one (1) Preferred Edition OR Server Edition OR IP Office Select License OR UC Module 3. At least 100 IP licenses; OR 100 ports (any combination of IP licenses, and Digital or Analog ports) AND 20 Power User licenses To qualify for Level 4 offering incremental discount off of the IP Office components and select IP phones, the following needs to be present on the quote: 1. At least one (1) IP500 Control Unit, Server, Virtual Server License or SW only license 2. At least one (1) Preferred Edition OR Server Edition OR IP Office Select License OR UC Module 3. At least 100 IP licenses; OR 100 ports (any combination of IP licenses, and Digital or Analog ports) AND 20 Power User licenses 4. Contact Center, Networking, Video and/or SBC a. Session Border Controller Security i. At least one SBC Hardware box is required, or Page 10 of 31

11 ii. 20 Standard SBC licenses are required for virtual deployments of the SBC b. Video i. At least one of the two Video Solution for IP Office items are required c. IP Office Contact Center (or CIE) i. The Base license is a requirement d. Avaya Contact Center Select i. The Base license is a requirement e. ERS Switches at least an equal number of ERS ports to IP licenses need to be purchased in order to qualify. General Notes and Eligibility Requirements: o o o o IP licenses can be any combination of regular IP, ASIPP, or 3 rd Party IP or Power User licenses ADI or PLDS. Minimum 80% phone attach requirement vs licenses/ports o The min phone attach is required for all Digital Ports and IP licenses but not for ASIPP, 3rd Party or Power User licenses; o The phones counted towards this 80% is any IP, Digital, DECT or Conference Phone. Maximum 105% phone attach rate vs licenses/ports o The max phone attach counts all Digital Ports and IP licenses including Power Users, ASIPP and 3rd Party o The phones counted towards this 105% is any IP, Digital, DECT or Conference Phone. Ethernet Ports vs IP licenses, a minimum of 100% of IP licenses should have an Ethernet port attached in order to qualify for the promotion Page 11 of 31

12 Appendix 2 - Discountable Material Numbers: IP Office Hardware (Profit Centre ) Material Code IP Office Material Description IPO/B5800 ISDN RJ45/RJ45 3M RED IPO/B5800 EXP RJ45/RJ45 1M BLUE IPO LAN RJ45/RJ45 3M GRY IPO/B5800 PWR LEAD (EARTHED) UK IPO/B5800 PWR LEAD (EARTHED) EU PWR CORD NA 18AWG 10 Amp AC IPO LIC DONGLE-IP400 FEAT KEY-SERIAL IPO/B5800 BARRIER BOX 1U PANEL IPO ESSNTL EDITION EMBD MSGING MC IPO/B5800 PHONE BARRIER BOX (101V) IPO IP500 LEGACY CARD CARRIER IPO/B5800 IP500 EXTN CARD PHONE IPO/B5800 IP500 EXTN CARD DGTL STA IPO/B5800 IP500 TRNK BRI 4 UNI IPO/B5800 IP500 TRNK BRI 8 UNI IPO/B5800 IP500 TRNK PRI UNVRSL SNGL IPO/B5800 IP500 TRNK PRI UNVRSL DUAL IPO IP500 FEAT KEY MUL IPO IP500 FEAT KEY AL IPO/B5800 IP500 EXP MOD DGTL STA IPO/B5800 IP500 EXP MOD PHONE IPO IP500 BLANKING PLATE KIT IPO/B5800 IP500 RACK MNTG KIT IPO/B5800 IP500 WALL MNTG KIT IPO/B5800 IP500 EXT CARD PHONE IP DECT IPO STARTER KIT INTL IPO/B5800 IP500 EXP MOD ANLG TRNK IPO/B5800 IP500 EXP MOD DGTL STA IPO/B5800 IP500 EXP MOD PHONE IPO IP500 BRI S0 CONVTR CBL IPO/B5800 EXP RJ45/RJ45 2M YELLOW IPO/B5800 IP500 EXP CARD 4PT IPO IP500 V2 CNTRL UNIT IPO/B5800 IP500 V2 COMB CARD BRI Page 12 of 31

13 IPO IP500 V2 EXTN CARD ETR IPO DVD TTS SET IPO/B5800 PWR SUPP 24V 2.5A EARTHED IPO IP500 V2 SYS SD CARD AL IPO IP500 V2 SYS SD CARD MUL IPO IP500 V2 SYS SD CARD PARTNER IPO DVD R6.0 USER/ADMIN SET MAINT R IPO IP500 EXP MOD DS30A DGTL ST RJ IPO IP500 EXP MOD DS16A DGTL ST RJ IPO IP500 EXTN CARD TCM-8 DGTL STA IPO IP500 R6.1 SYS SD CARD AL IPO IP500 R6.1 SYS SD CARD MUL IPO IP500 R6.1 SYS SD CARD PAR IPO IP500 V2 SYS SD CARD NORSTAR IPO IP500 V2 CNTRL UNIT TAA IPO IP500 EXP MOD ANLG TRNK 16 TAA IPO IP500 EXTN CARD DGTL STA 8 TAA IPO IP500 V2 COMB CARD ATM TAA IPO IP500 TRNK PRI UNVRSL SNGL TAA IPO IP500 TRNK BRI 4 UNI TAA IPO IP500 EXP MOD DGTL STA 16 TAA IPO IP500 TRNK PRI UNVRSL DUAL TAA IPO IP500 VCM 32 TAA IPO IP500 DS16B RJ IPO IP500 DS30B RJ IPO 24 PR/SNGL PR RJ45 ADPTR IPO R8+ TTS PRO DVD SET IPO IP500 WALL MNTG KIT V IPO IP500 TRNK ANLG 4U V IPO R8.1 SE INSTL DVD IPO R8.1 USER/ADMIN SET DVD IPO R8.1 APPL SRVR DVD IPO MC VCM 32 V IPO MC VCM 64 V IPO MC VCM 32 V2 TAA IPO 96X1 PHONE DEMO KIT IPO R8.1 ANYWHERE DEMO DVD IPO IP500v2 COMBO CARD ATM V IPO DEMO KIT CASE LG Page 13 of 31

14 IPO R8.1 FP1 APPL SRVR DVD IPO R8.1 FP1 USER/ADMIN SET DVD IPO R8.1 FP1 SE INSTL DVD IPO R8.1 FP1 ANYWHERE DEMO DVD IPO R9 APPL SRVR DVD IPO R9 USER/ADMIN SET DVD IPO R9 SE INSTL DVD IPO R9 ANYWHERE DEMO DVD IPO IP500V2 R9 DEMO KIT US IPO IP500V2 R9 DEMO KIT INTL IPO R9 VRTULZD SE INSTL DVD IP Office Software Applications (Profit Centre ) Material Code Material Description IPO LIC RECEPTIONIST RFA 1 LIC:CU IPO LIC CTI RFA LIC:DS IPO LIC PREFRD (VM PRO) RFA LIC:DS IPO LIC CCC AGT RFA 5 LIC:CU IPO LIC CCC SPV RFA LIC:CU IPO LIC CCC PCW RFA 5 LIC:CU IPO LIC VM PRO RFA 2 LIC:CU IPO LIC VM PRO RFA 4 LIC:CU IPO LIC VM PRO RFA 8 LIC:CU IPO LIC VM PRO RFA 16 LIC:CU IPO LIC CCC WALLBRD 4 RFA LIC:CU IPO LIC TAPI WAV RFA 4 LIC:CU IPO LIC ACM CENTRAL VM LIC:DS IPO LIC NTWKD MSGING RFA LIC:DS IPO LIC AVAYA TTS RFA 1 LIC:CU IPO LIC 3RD PARTY TTS RFA LIC:CU IPO LIC CONTACTSTORE RFA LIC:DS IPO TRIAL NTWKD MSGING RFA LIC:DS IPO TRIAL AVAYA TTS RFA 1 LIC:CU IPO TRIAL 3RD PRTY TTS RFA LIC:CU IPO LIC PREFERRED (VM PRO) RFA TRIAL IPO LIC RECEPTIONIST RFA 1 TRIAL IPO LIC ACM CENTRAL VM TRIAL IPO TRIAL INTG MSGING PRO RFA LIC:DS Page 14 of 31

15 IPO LIC CUSTMR SVC AGT RFA 1 LIC:CU IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU IPO LIC CUSTMR SVC AGT RFA 20 LIC:CU IPO LIC R5 CUSTMR SVC SPV IPO LIC R5 CUSTMR SVC SPV IPO LIC CUSTMR SVC SPV RFA 20 LIC:CU IPO CUSTMR CALL REPORTER UPG LIC IPO LIC VMPRO UMS 1USER IPO LIC VMPRO UMS 5 USER IPO LIC VMPRO UMS 20 USER IPO TRIAL UMS 10 USER IPO LIC 3RD PARTY IP ENDPOINT 5TRIAL IPO LIC R5 ADV EDITION RFA LIC:DS IPO LIC R5 ADV EDITION RFA TRIAL IPO LIC CUSTMR SVC AGT RFA 5 TRIAL IPO LIC R6+ ESSNTL EDITION ADD 2CH IPO LIC R6+ ADV EDITION IPO LIC R6+ ADV EDITION TRIAL IPO LIC R6+ PWR USER IPO LIC R6+ PWR USER IPO LIC R6+ PWR USER IPO LIC R6+ PWR USER 5 TRIAL IPO LIC R6+ TELEWORKER IPO LIC R6+ TELEWORKER IPO LIC R6+ TELEWORKER IPO LIC R6+ TELEWORKER 5 TRIAL IPO LIC R6+ MOBILE WORKER IPO LIC R6+ MOBILE WORKER IPO LIC R6+ MOBILE WORKER IPO LIC R6+ MOBILE WORKER 5 TRIAL IPO LIC R6+ OFF WORKER IPO LIC R6+ OFF WORKER IPO LIC R6+ OFF WORKER IPO LIC R6+ OFF WORKER 5 TRIAL IPO LIC R6+ CUSTMR SVC SPV IPO LIC R6+ CUSTMR SVC SPV 1 TRIAL IPO LIC CTI RFA TRIAL IPO R8+ ESSNTL EDITION+ LIC IPO R8+ MOBILE TO PWR USER UPG 5 Page 15 of 31

16 IPO R8+ OFF WORKER TO PWR USER UPG IPO R8+ ESSNTL EDITION+ TRIAL LIC IPO R8+ TTS PRO RFA 1 LIC IPO R8+ TTS PRO RFA 1 TRIAL LIC IPO LIC PREFRD R8+ VM PRO RFA LIC:DS IPO R8.1+ SE LIC IPO R8.1+ SOFTPHONE RFA LIC IPO R8.1+ SFTW ONLY SE LIC IPO R8.1 FT SE ADI LIC IPO R9 VMPRO TRACKING IPO R9 ADV ED PLDS LIC IPO R9 CONTACT RECORDER PLDS LIC IPO R9 CTI PLDS LIC IPO R9 CUSTMR SVC AGT 1 PLDS LIC IPO R9 CUSTMR SVC AGT 5 PLDS LIC IPO R9 CUSTMR SVC AGT 20 PLDS LIC IPO R9 CUSTMR SVC SPV 1 PLDS LIC IPO R9 ESSNTL ED PLDS LIC IPO R9 ESSNTL ED ADD 2CH PLDS LIC IPO R9 MOBILE WORKER 1 PLDS LIC IPO R9 MOBILE WORKER 5 PLDS LIC IPO R9 MOBILE WORKER 20 PLDS LIC IPO R9 OFF WORKER 1 PLDS LIC IPO R9 OFF WORKER 5 PLDS LIC IPO R9 OFF WORKER 20 PLDS LIC IPO R9 PREFRD VM PRO TRIAL PLDS LIC IPO R9 PREFRD VM PRO PLDS LIC IPO R9 PWR USER 1 PLDS LIC IPO R9 PWR USER 5 PLDS LIC IPO R9 PWR USER 20 PLDS LIC IPO R9 RECEPTIONIST 1 PLDS LIC IPO R9 SOFTPHONE PLDS LIC IPO R9 TAPI WAV RFA 4 PLDS LIC IPO R9 TELEWORKER 1 PLDS LIC IPO R9 TELEWORKER 5 PLDS LIC IPO R9 TELEWORKER 20 PLDS LIC IPO R9 TTS PRO 1 PLDS LIC IPO R9 VM PRO 2 PLDS LIC IPO R9 VM PRO 4 PLDS LIC Page 16 of 31

17 IPO R9 VM PRO 8 PLDS LIC IPO R9 VM PRO 16 PLDS LIC IPO R9 3RDPTY IP ENDPT TRIALPLDS LIC IPO R9 ADV ED TRIAL PLDS LIC IPO R9 CTI TRIAL PLDS LIC IPO R9 CUSTMR SVC AGT5 TRIALPLDS LIC IPO R9 CUSTMR SVC SPV1 TRIALPLDS LIC IPO R9 ESNTL ED TRIAL PLDS LIC IPO R9 MBL WORKER 5 TRIAL PLDS LIC IPO R9 OFF WORKER 5 TRIAL PLDS LIC IPO R9 PWR USER 5 TRIAL PLDS LIC IPO R9 RECEPTIONIST 1 TRIAL PLDS LIC IPO R9 TELEWORKER 5 TRIAL PLDS LIC IPO R9 TTS PRO 1 TRIAL PLDS LIC IPO R9 ADV ED ADI LIC IPO R9 AV TTS 1 ADI LIC IPO R9 CONTACT RECORDER ADI LIC IPO R9 CTI ADI LIC IPO R9 CUSTMR SVC AGT 1 ADI LIC IPO R9 CUSTMR SVC AGT 5 ADI LIC IPO R9 CUSTMR SVC AGT 20 ADI LIC IPO R9 CUSTMR SVC SPV 1 ADI LIC IPO R9 ESSNTL ED ADI LIC IPO R9 ESSNTL ED ADD 2CH ADI LIC IPO R9 MBL TO PWR USER UPG 5 ADI LIC IPO R9 MOBILE WORKER 1 ADI LIC IPO R9 MOBILE WORKER 5 ADI LIC IPO R9 MOBILE WORKER 20 ADI LIC IPO R9 OFF WORKER 1 ADI LIC IPO R9 OFF WORKER 5 ADI LIC IPO R9 OFF WORKER 20 ADI LIC IPO R9 OFF WORKER TO PWR USER UPG IPO R9 PREFRD VM PRO TRIAL ADI LIC IPO R9 PREFRD VM PRO ADI LIC IPO R9 PWR USER 1 ADI LIC IPO R9 PWR USER 5 ADI LIC IPO R9 PWR USER 20 ADI LIC IPO R9 RECEPTIONIST 1 ADI LIC IPO R9 SE ADI LIC Page 17 of 31

18 IPO R9 SOFTPHONE ADI LIC IPO R9 TAPI WAV RFA 4 ADI LIC IPO R9 TELEWORKER 1 ADI LIC IPO R9 TELEWORKER 5 ADI LIC IPO R9 TELEWORKER 20 ADI LIC IPO R9 TTS PRO 1 ADI LIC IPO R9 VM PRO 2 ADI LIC IPO R9 VM PRO 4 ADI LIC IPO R9 VM PRO 8 ADI LIC IPO R9 VM PRO 16 ADI LIC IPO R9 3RD PARTY IP ENDPT 5 TRIAL IPO R9 3RD PARTY TTS TRIAL ADI LIC IPO R9 ADV ED TRIAL ADI LIC IPO R9 AV TTS 1 TRIAL ADI LIC IPO R9 CTI TRIAL ADI LIC IPO R9 CUSTMR SVC AGT 5TRIAL ADI LIC IPO R9 CUSTMR SVC SPV 1TRIAL ADI LIC IPO R9 ESNTL ED TRIAL ADI LIC IPO R9 MOBILE WORKER 5 TRIAL ADI LIC IPO R9 OFF WORKER 5 TRIAL ADI LIC IPO R9 PWR USER 5 TRIAL ADI LIC IPO R9 RECEPTIONIST 1 TRIAL ADI LIC IPO R9 TELEWORKER 5 TRIAL ADI LIC IPO R9 TTS PRO 1 TRIAL ADI LIC IPO R9 SE RUSSIA ADI LIC IPO R9 UPG SE ADI LIC IPO R9 SFTW ONLY SE ADI LIC IPO R8.0+ UC MOD IP OFFICE R9.1 MATERIAL CODES IPO R9+ SIP TRNK 50 ADI LIC IPO R9+ VM PRO UMS 1 ADI LIC IPO R9+ VM PRO UMS 5 ADI LIC IPO R9+ VM PRO UMS 20 ADI LIC IPO R9+ VM PRO UMS 1 TRIAL ADI LIC IPO R9+ PWR USER 50 ADI LIC IPO R9+ PWR USER 100 ADI LIC IPO R9+ OFF WORKER 50 ADI LIC IPO R9+ OFF WORKER 100 ADI LIC Page 18 of 31

19 IPO R9+ AV IP ENDPT 50 ADI LIC IPO R9+ AV IP ENDPT 100 ADI LIC IPO R9.1 VIDEO SOFTPHONE MAC ADI LIC IPO R9.1 SM LINE SIP TRUNK LIC IPO BRANCH R9.1 SYSTEM LIC IPO R9.1 WEB COLLAB USER 1 ADI LIC IPO R9.1 WEB COLLAB 1 ADI TRIAL LIC IPO R9.1 ESSNTL ED ADI LIC IPO R9.1 ESSNTL ED TRIAL ADI LIC IPO R9.1 PREFRD VM PRO ADI LIC IPO R9.1 PREFRD VM PRO TRIAL ADI LIC IPO R9.1 SE ADI LIC IPO R9.1 VRTULZD SE ADI LIC IPO R9.1 SE RUSSIA ADI LIC IPO R9.1 VRTULZD SE RUSSIA ADI LIC IPO R9.1 SFTW ONLY SE ADI LIC IPO R9.1 UPG ADI LIC IPO R9.1 UPG SML ADI LIC IPO R9.1 UPG SE ADI LIC IPO R9.1 UPG RUSSIA ADI LIC IPO R9.1 ACCS ENABLEMENT ADI LIC IPO R9.1 AV TTS WNDWS PLDS LIC IPO R9.1 AV TTS WNDWS TRIAL PLDS LIC IPO R9.1 3RD PTY TTS PLDS LIC IPO R9.1 3RD PTY TTS TRIAL PLDS LIC IPO R9.1 VM PRO UMS 1 PLDS LIC IPO R9.1 VM PRO UMS 1 TRIAL PLDS LIC IPO R9+ MBL-PWR USR 1 UPLT PLDS LIC IPO R9+ OFF WK-PW USR1 UPLT PLDS LIC IPO R9.1 VIDEO SOFTPHONE MAC PLDS LIC IPO R9.1 BRANCH WEBLM PLDS LIC IPO R9.1 SM LINE SIP TRUNK PLDS LIC IPO R9.1 BRANCH SYSTEM PLDS LIC TRACKER IPO R9.1 WEB COLLAB USER 1 PLDS LIC IPO R9.1 WEB COLLAB 1 PLDS TRIAL LIC IPO R9.1 ESNTL ED PLDS LIC IPO R9.1 ESNTL ED TRIAL PLDS LIC IPO R9.1 PREFRD VM PRO PLDS LIC IPO R9.1 PREFRD VM PRO TRL PLDS LIC Page 19 of 31

20 IPO R9.1 SE PLDS LIC IPO R9.1 VRTULZD SE PLDS LIC IPO R9.1 SE RUSSIA PLDS LIC IPO R9.1 VRTULZD SE RUSSIA PLDS LIC IPO R9.1 SFTW ONLY SE PLDS LIC IPO R9.1 UPG PLDS LIC IPO R9.1 UPG SML PLDS LIC IPO R9.1 BRANCH CENTRL UPLT PLDS LIC IPO R9.1 ACCS ENABLEMENT PLDS LIC IPO-SL 9.1 RECEPTS 1 PLDS LIC IPO-SL 9.1 RECEPTS 1 TRL PLDS LIC IPO-SL 9.1 CTI PLDS LIC IPO-SL 9.1 CTI TRL PLDS LIC IPO-SL 9.1 VMPRO 2 PLDS LIC IPO-SL 9.1 3RD PTY IP END 1 PLDS LIC IPO-SL 9.1 3RD PTY IP 1 TRL PLDS LIC IPO-SL 9.1 TAPI WAV RFA 4 PLDS LIC IPO-SL 9.1 TTS PROLINUX PLDS LIC IPO-SL 9.1 TTS PROLINUX TRL PLDS LIC IPO-SL 9.1 IPSEC VPN PLDS LIC IPO-SL 9.1 IPSEC VPN TRL PLDS LIC IPO-SL 9.1 CONTACT RECORDER PLDS LIC IPO-SL 9.1 SIP TRNK 1 PLDS LIC IPO-SL 9.1 SIP TRNK 1 TRL PLDS LIC IPO-SL 9.1 VMPRO UMS 1 PLDS LIC IPO-SL 9.1 VMPRO UMS 1 TRL PLDS LIC IPO-SL 9.1 IP500 T1 ADD 2CH PLDS LIC IPO-SL 9.1 IP500 E1 ADD 2CH PLDS LIC IPO-SL 9.1 IP500 E1 ADD 8CH PLDS LIC IPO-SL 9.1 IP500 E1 22CH PLDS LIC IPO-SL 9.1 IP500 E1R2 2CH PLDS LIC IPO-SL 9.1 IP500 E1R2 8CH PLDS LIC IPO-SL 9.1 IP500 E1R2 22CH PLDS LIC IPO-SL 9.1 PWR USR 1 PLDS LIC IPO-SL 9.1 PWR USR 1 TRL PLDS LIC IPO-SL 9.1 OFF WKR TO PWR 1 PLDS LIC IPO-SL 9.1 OFF WRK 1 PLDS LIC IPO-SL 9.1 OFF WRK 1 TRL PLDS LIC IPO-SL 9.1 AV IP ENDPT 1 PLDS LIC Page 20 of 31

21 IPO R9+ AV IP ENDPT 1 TRIAL PLDS LIC IPO-SL 9.1 BT RACE PLDS LIC IPO-SL 9.1 VIDEO SOFTPHONE MAC PLDS LIC IPO-SL 9.1 SM LINE SIP TRK PLDS LIC IPO-SL 9.1 WEB COLLAB USR 1 PLDS LIC IPO-SL 9.1 WEB COLLAB 5 TRL PLDS LIC IPO-SL 9.1 SE PLDS LIC IPO-SL 9.1 VRTLZD SE PLDS LIC IPO-SL 9.1 SE RUSSIA PLDS LIC IPO-SL 9.1 VRTLZD SE RUSSIA PLDS LIC IPO-SL 9.1 SFTW ONLY SE PLDS LIC IPO-SL 9.1 ACCS ENABLEMENT PLDS LIC IPO-SL MIG 9.1 RECEPTS 1 PLDS LIC IPO-SL MIG 9.1 CTI PLDS LIC IPO-SL MIG 9.1 VMPRO 2 PLDS LIC IPO-SL MIG 9.1 3PTY IP EP 1 PLDS LIC IPO-SL MIG 9.1 TAPI WV RFA 4PLDS LIC IPO-SL MIG 9.1 TTS PROLINUX PLDS LIC IPO-SL MIG9.1 IPSEC VPN PLDS LIC IPO-SL MIG 9.1 CONTACT RCDR PLDS LIC IPO-SL MIG 9.1 SIP TRNK 1 PLDS LIC IPO-SL MIG 9.1 VMPRO UMS 1 PLDS LIC IPO-SL MIG 9.1 T1 ADD 2CH PLDS LIC IPO-SL MIG 9.1 E1 2CH PLDS LIC IPO-SL MIG 9.1 E1 8CH PLDS LIC IPO-SL MIG 9.1 E1 22CH PLDS LIC IPO-SL MIG 9.1 E1 R2 2CH PLDS LIC IPO-SL MIG 9.1 E1 R2 8CH PLDS LIC IPO-SL MIG 9.1 E1 R2 22CH PLDS LIC IPO-SL MIG 9.1 PWR USR 1 PLDS LIC IPO-SL MIG 9.1 OFF WRK 1 PLDS LIC IPO-SL MIG 9.1 AV IP EDPT 1 PLDS LIC IPO-SL MIG 9.1 BT RC UPLFT PLDS LIC IPO-SL MIG 9.1 VSFTPHN MAC PLDS LIC IPO-SL MIG 9.1 SM LN SIP TK PLDS LIC IPO-SL MIG 9.1 WEB COLLAB 1PLDS LIC IPO-SL MIG 9.1 SE PLDS LIC IPO-SL MIG 9.1 VRTLZD SE PLDS LIC IPO-SL MIG 9.1 SE RUSSIA PLDS LIC Page 21 of 31

22 IPO-SL MIG 9.1 VRTLZD SE RUS PLDSLIC IPO-SL MIG 9.1 SFTW ONLY SE PLDS LIC IPO-SL MIG 9.1 ACCS ENBLMNT PLDS LIC IP Office Core Software Licenses (Profit Centre ) Material Code Material Description IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC IPSEC VPN RFA LIC:DS IPO TRIAL IPSec VPN RFA LIC:DS IPO LIC IP500 IPO STD UPG TO PRO IPO LIC IP500 VCE NTWK START4 LIC:DS IPO LIC IP500 VCM LIC 4 CH IPO LIC ADVANCED NTWKG LIC IPO LIC SIP TRNK RFA IPO LIC SIP TRNK RFA IPO LIC SIP TRNK RFA IPO LIC SIP TRNK RFA IPO LIC IP500 VCE NTWKG ADD 4 LIC:CU IPO LIC SIP TRUNKING TRIAL RFA IPO LIC ADVANCED NTWKG TRIAL IPO LIC IP500 STD UPG TO PRO TRIAL IPO LIC IP500 VCE NTWK START 4 TRIAL IPO LIC VPN PHONE 1 LIC:CU IPO LIC IP500 T1 ADD 2CH IPO LIC IP500 T1 ADD 8CH IPO LIC IP500 T1 ADD 32CH IPO LIC IP500 E1 ADD 2CH IPO LIC IP500 E1 ADD 8CH IPO LIC IP500 E1 ADD 22CH IPO LIC IP500 E1R2 ADD 2CH IPO LIC IP500 E1R2 ADD 8CH IPO LIC IP500 E1R2 ADD 22CH IPO LIC R6+ AV IP ENDPOINT IPO LIC R6+ AV IP ENDPOINT 5 Page 22 of 31

23 IPO LIC R6+ AV IP ENDPOINT IPO LIC R6+ AV IP ENDPOINT 5 TRIAL IPO UPG R8.1+ LIC IPO LIC UPG R8.1 SML IPO R9 E1/T1 TRACKING IPO R9 SIP TRUNKING TRACKING IPO R9 UPG RUSSIA ADI LIC IPO TRACKING FOR BRANCH DEPLOYMENT IPO R9 3RD PARTY IP ENDPT 1 PLDS LIC IPO R9 3RD PARTY IP ENDPT 5 PLDS LIC IPO R9 3RD PARTY IP ENDPT10 PLDS LIC IPO R9 3RD PARTY IP ENDPT20 PLDS LIC IPO R9 3RD PARTY IP ENDPT50 PLDS LIC IPO R9 AV IP ENDPT 1 PLDS LIC IPO R9 AV IP ENDPT 5 PLDS LIC IPO R9 AV IP ENDPT 20 PLDS LIC IPO R9 IP500 E1 ADD 22CH PLDS LIC IPO R9 IP500 E1 ADD 2CH PLDS LIC IPO R9 IP500 E1 ADD 8CH PLDS LIC IPO R9 IP500 E1R2 ADD 22CH PLDS LIC IPO R9 IP500 E1R2 ADD 2CH PLDS LIC IPO R9 IP500 E1R2 ADD 8CH PLDS LIC IPO R9 IP500 T1 ADD 2CH PLDS LIC IPO R9 IP500 T1 ADD 32CH PLDS LIC IPO R9 IP500 T1 ADD 8CH PLDS LIC IPO R9 IP500 VCE NTWK 4 PLDS LIC IPO R9 IPSEC VPN PLDS LIC IPO R9 SIP TRNK 1 PLDS LIC IPO R9 SIP TRNK 5 PLDS LIC IPO R9 SIP TRNK 10 PLDS LIC IPO R9 SIP TRNK 20 PLDS LIC IPO R9 NTWKD MSGING ADI LIC IPO R9 ACM CENTRAL VM ADI LIC IPO R9 IP500 VCENTWK4 TRIAL PLDS LIC IPO R9 AV IP ENDPT 5 TRIAL PLDS LIC IPO R9 IPSEC VPN TRIAL PLDS LIC IPO R9 SIP TRUNKING 1 TRIAL PLDS LIC IPO BRANCH R9 WEBLM PLDS LIC IPO R9 IP ENDPT-FND SUITER6 PLDS LIC Page 23 of 31

24 IPO BRANCH R9 CNTRLIZD ENDPT PLDSLIC IPO R9 3RD PARTY IP ENDPT 1 ADI LIC IPO R9 3RD PARTY IP ENDPT 5 ADI LIC IPO R9 3RD PARTY IP ENDPT 10 ADI LIC IPO R9 3RD PARTY IP ENDPT 20 ADI LIC IPO R9 3RD PARTY IP ENDPT 50 ADI LIC IPO R9 3RD PARTY TTS ADI LIC IPO R9 AV IP ENDPT 1 ADI LIC IPO R9 AV IP ENDPT 5 ADI LIC IPO R9 AV IP ENDPT 20 ADI LIC IPO R9 IP500 E1 ADD 22CH ADI LIC IPO R9 IP500 E1 ADD 2CH ADI LIC IPO R9 IP500 E1 ADD 8CH ADI LIC IPO R9 IP500 E1 R2 ADD 22CH ADI LIC IPO R9 IP500 E1 R2 ADD 2CH ADI LIC IPO R9 IP500 E1 R2 ADD 8CH ADI LIC IPO R9 IP500 T1 ADD 2CH ADI LIC IPO R9 IP500 T1 ADD 32CH ADI LIC IPO R9 IP500 T1 ADD 8CH ADI LIC IPO R9 IP500 VCE NTWK 4 ADI LIC IPO R9 IPSEC VPN ADI LIC IPO R9 SIP TRNK 1 ADI LIC IPO R9 SIP TRNK 5 ADI LIC IPO R9 SIP TRNK 10 ADI LIC IPO R9 SIP TRNK 20 ADI LIC IPO R9 UPG ADI LIC IPO R9 UPG SML ADI LIC IPO R9 IP500 VCE NTWK 4TRIAL ADI LIC IPO R9 AV IP ENDPT 5 TRIAL ADI LIC IPO R9 IPSEC VPN TRIAL ADI LIC IPO R9 SIP TRUNKING 1 TRIAL ADI LIC IPO R9 VRTULZD SE ADI LIC IPO R9 VRTULZD SE RUSSIA ADI LIC IPO R9 SA FOR BRANCH TRACKING IP Office Contact Centre - IPOCC (Profit Centre ) Material Material Description Code IP OFFICE R9 IPO CONTACT CENTER BASE IP500 V2 LIC:DS Page 24 of 31

25 IP OFFICE R9 IPO CONTACT CENTER BASE SERVER EDITION LIC IP OFFICE R9 IPO CONTACT CENTER VOICE AGENT LIC IP OFFICE R9 IPO CONTACT CENTER MULTICH AGT LIC IP OFFICE R9 IPO CONTACT CENTER SPV LIC Avaya Contact Centre Select (ACCS) Material Code Material Description R620 SRVR ACCS ACCS R6 BASE SFTW BNDL LIC ACCS R6 FP2 Base System Software + License Bundle ACCS R6 VOICE AGT LIC ACCS R6 MMED LIC ACCS R6 SPV LIC IP Office Servers (Profit Centre ) Material Code Material Description DL120G7 SRVR IPO R8.1+ SE EXP DL120G7 SRVR UC IPO R DL360G7 SRVR IPO R8.1+ SE PRIMARY R210 II XL SRVR IPO SE EXP R210 II XL SRVR IPO UC R620 SRVR IPO SE PRIMARY Avaya IP Phone Sets eligible for incremental discount Material Code Material Description Avaya 9608 IP Deskphone Avaya 9611G IP Deskphone Avaya 9621G IP Deskphone Avaya 9641G IP Deskphone Avaya 9608 IP Deskphone (Global) Avaya 9608G IP Deskphone (Global) Avaya 9611G IP Deskphone (Global) Avaya 9621G IP Deskphone (Global) Avaya 9641G IP Deskphone (Global) SBM24 BUTTON MOD GRY Avaya 1608-I IP Phone Avaya 1616-I IP Phone Page 25 of 31

26 Avaya IP Phone 1616-I BLK (Global) Avaya IP Phone 1608-I BLK (Global) Avaya BM32 Button Module Avaya BM12 Button Module Avaya Digital Phone Sets eligible for incremental discount Material Code Description TELSET FOR CM/IP OFFICE/INTEGRAL TELSET FOR CM/IPO ICON ONLY TELSET FOR CM/IP OFFICE/INTEGRAL ENTERPRISE UpN TELSET FOR CM/IP OFFICE/INTEGRAL ENTERPRISE UpN ICON BUTTON MOD DBM32 FOR 1400 SERIES TELSET FOR IP OFFICE TELSET FOR IPO ICON ONLY TELSET ENG TEXT TELSET ICON Conference Phones eligible for incremental discount Material Code Material Description AVAYA B159 ANLG CONFERENCE PHONE AVAYA B149 ANLG CONF PHONE Avaya B179 SIP Conference Phone AVAYA B100 SER EXP MIC 1PR Avaya IP DECT equipment eligible for incremental discount Material Code Material Description DECT 3720 HANDSET DECT 3725 HANDSET DECT 3740 HANDSET DECT 3749 HANDSET DECT 374x HANDSET BASIC CHRGR EU DECT 374x HANDSET ADV CHRGR EU DECT 37xx HANDSET RACKMOUNT CHRGR DECT 374x MULTI BATTERY CHRGR DECT 374x HEADSET MICROPHONE ON BOOM DECT 374x HEADSET INDUSTRY DECT 374x HEADSET ADPTR DECT HANDSET LEATHER CASE 374x Page 26 of 31

27 DECT 374x HANDSET BASIC BELT CLIP DECT 374x HANDSET SWIVEL BELT CLIP DECT 3740 HANDSET BATTERY PK DECT 3749 HANDSET BATTERY PK DECT 3749 BATTERY PK OPENER DECT 374x HEADSET ADPTR QD DECT RBS OUTDOOR HOUSING V DECT RBS POLE MNTG KIT V DECT AIWS2 BASIC DECT AIWS2 BASIC DECT AIWS2 STD DECT AIWS2 OAP DECT AIWS2 ENTPRS MGMT DECT IP DECT GATEWAY DECT ISDN BASE STA STD DECT ISDN BASE STA EXTL ANTNA DECT IP RBS V2 W/EXTL ANTNA DECT IP RBS V2 W/INT ANTNA DECT IP RBS V2 COMPACT IPO D100 IP DECT KIT EU D160 IP DECT HANDSET EU D100 IP DECT REPEATER EU D160 FRMW UPG CBL D160 PWR SUPP FOR D160 CHRGR GLOBAL D160 CHRGR W/O PWR SUPP D160 BATTERY D160 BELT CLIP DECT Digital Base Station W/INT ANTNA D100 IP DECT BASE STN EU DECT HANDSET BASIC CHARGER KIT EUROPEAN DECT 372x HANDSET ADV CHRGR KIT EU DECT 3725 MULTI BATTERY CHRGR DECT HANDSET 3725 SWIVEL BELT CLIP DECT RBS PWR SUPP EU DECT RBS DIRECTIONAL DUAL ANTNA DECT RBS DIRECTIONAL SNGL ANTNA DECT RBS OMNIDIRECTIONAL SNGL ANTNA DECT HANDSET 3720 BASIC BELT CLIP DECT 3720 HANDSET BATTERY PK Page 27 of 31

28 DECT 3725 HANDSET BATTERY PK DECT SARI CERTIFICATE DECT HANDSET LEATHER CASE DECT HANDSET LEATHER CASE DECT ISDN UNVRSL RBS W/EXTL ANTNA SESSION BORDER CONTROLLER Material Level 2 Level 4 Material Description Code Discount Discount ASBCE R6.2 CORE PORTWELL CAD % 10% ASBCE R6.2 CORE PORTWELL CAD-208 IPOFFICE 5% 10% ASBCE R6.2+ STD SVCS IPO LIC % 10% ASBCE R6.2+ ADVANCED SERVICES FOR IPO LICENSE % 10% VIDEO Material Code Material Description AV VIDEO SRVR FOR IPO BASE PRODUCT SCOPIA XT5000 FOR IP OFFICE Level 2 Discount Level 4 Discount 5% 10% 5% 10% Avaya Networking and Wireless LAN equipment eligible for incremental discount Material Code AL3500A11- AL3500A14- AL3500A15- AL3500A16- AL3500B11- AL3500B14- AL3500B15- AL3500B16- AL3500C11- AL3500C14- Description Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/1000 SFP ports, plus 2 rear SFP ports (stack cable not included). Incl. Base S/w Lic Kit. (RoHS compliant). (No power cord). Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports (standalone). Incl Base S/w Lic Kit. (RoHS compliant) Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared SFP ports, plus 2 rear SFP ports (stack cable not included). Incl Base S/w Lic Kit. (RoHS compliant). (No power cord). Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 1 1/10 Gigabit SFP+ port, plus 2 rear dual mode / stacking ports. Incl Base S/w Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/1000 SFP ports, plus 2 rear SFP ports (stack cable not included). Incl. Base S/w Lic Kit. (RoHS compliant). (No power cord). Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports (standalone). Incl Base S/w Lic Kit. (RoHS compliant) Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared SFP ports, plus 2 rear SFP ports (stack cable not included). Incl Base S/w Lic Kit. (RoHS compliant). (No power cord). Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 1 1/10 Gigabit SFP+ port, plus 2 rear dual mode / stacking ports. Incl Base S/w Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/1000 SFP ports, plus 2 rear SFP ports (stack cable not included). Incl Base S/w Lic Kit. (RoHS compliant). (UK & IRE power cord). Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports (standalone). Incl Base S/w Lic Kit. (RoHS compliant) Promo Discount 16.00% 8.00% 20.00% 20.00% 16.00% 8.00% 20.00% 20.00% 16.00% 8.00% Page 28 of 31

29 AL3500C15- AL3500C16- AL AL AL AL4500A12- AL4500B12- AL4500C12- AL4800A88- AL4800A89- AL4800B88- AL4800B89- AL4800C88- AL4800C89- WAP WAP WLC0050WOS WLC0100WOS WLC0500WOS WLC1000WOS WAT WAT Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared SFP ports, plus 2 rear SFP ports (stack cable not included). Incl Base S/w Lic Kit. (RoHS compliant). (UK & IRE power cord). Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 1 1/10 Gigabit SFP+ port, plus 2 rear dual mode / stacking ports. Incl Base S/w 3500-SSC Stack Cable, 46cm (1.5ft) for Ethernet Routing Switch 3500 series switches (use one per switch to stack ERS3500 switches) SSC Stack Cable, 1.5m (5ft) for Ethernet Routing Switch 3500 series switches (spare or for use as return cable for resiliency) SSC Stack Cable, 3m (10ft) for Ethernet Routing Switch 3500 series switches (spare or for use as return cable for resiliency). ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack ports and RPS connector. Inc. Base Software License & 46cm stack cable. (No power cord) ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack ports and RPS connector. Inc. Base Software License & 46cm stack cable. (No power cord) ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack ports and RPS connector. Inc. Base Software License & 46cm stack cable. (UK & IRE power cord) ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack ports. Inc. Base Software License, 1 Field replaceable 1000W PSU & 46cm stack cable. NO PC ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack ports. Inc. Base Software License, 1 Field replaceable 1000W PSU & 46cm stack cable. NO PC ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack ports. Inc. Base Software License, 1 Field replaceable 1000W PSU & 46cm stack cable. NO PC ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack ports. Inc. Base Software License, 1 Field replaceable 1000W PSU & 46cm stack cable. NO PC ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack ports. Inc. Base Software License, 1 Field replaceable 1000W PSU & 46cm stack cable. UK PC ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack ports. Inc. Base Software License, 1 Field replaceable 1000W PSU & 46cm stack cable. UK PC WLAN 9122 INDOOR ACCESS POINT, a/b/g/n (UPGRADABLE TO ac), DUAL RADIO 2x2 MIMO, OMNI-DIRECTIONAL ANTENNA, INTEGRATED WIRELESS CONTROLLER, R06 EU & EFTA WLAN 9123 INDOOR ACCESS POINT, a/b/g/n (UPGRADABLE TO ac), DUAL RADIO 3x3 MIMO, OMNI-DIRECTIONAL ANTENNA, INTEGRATED WIRELESS CONTROLLER, R06 EU & EFTA WLAN ORCHESTRATION SYSTEM LICENSE - SUPPORT FOR 50 WLAN 9100 ACCESS POINTS - REQUIRES BASE SOFTWARE WLAN ORCHESTRATION SYSTEM LICENSE - SUPPORT FOR 100 WLAN 9100 ACCESS POINTS - REQUIRES BASE SOFTWARE WLAN ORCHESTRATION SYSTEM LICENSE - SUPPORT FOR 500 WLAN 9100 ACCESS POINTS - REQUIRES BASE SOFTWARE WLAN ORCHESTRATION SYSTEM LICENSE - SUPPORT FOR 1000 WLAN 9100 ACCESS POINTS - REQUIRES BASE SOFTWARE WLAN FEET ANTENNA CABLE FOR WAO CABLE IS LMR-195, MALE CABLE RP-TNC TO MALE N CONNECTORS. WLAN 9100 ANTENNA 2.4GHz/5GHz, OMNI-DIRECTIONAL 360 DEGREE, 1x1 "RUBBER DUCK" FOR WAO9100. ATTACHES DIRECTLY TO RP-TNC CONNECTOR, NO CABLES REQUIRED. ORDER ONE ANTENNA PER RP-TNC CONNECTOR % 20.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 7.00% 7.00% 7.00% 7.00% 7.00% 7.00% 7.00% 7.00% Page 29 of 31

30 WAT WAT WAO WAP WAP WLAN 9100 ANTENNA 2.4GHz/5GHz, SUPPORTS 2 RADIOS, 14dBi, 30 DEGREE, 2X2 PANEL WITH N-FEMALE CONNECTORS FOR WAO9100. ORDER 4 CABLES PER ANTENNA WLAN 9100 ANTENNA 2.4GHz/5GHz, SUPPORTS 1 RADIO, 6/7dBi, 90 DEGREE, 2X2 PANEL WITH N-FEMALE CONNECTORS FOR WAO ORDER 2 CABLES PER ANTENNA WLAN 9122 OUTDOOR ACCESS POINT, a/b/g/n, DUAL RADIO 2x2 MIMO, INTEGRATED WIRELESS CONTROLLER, NO ANTENNA, 4 RP-TNC CONNECTORS, R06 EU & EFTA WLAN 9132 INDOOR ACCESS POINT, n/ac, DUAL RADIO 2x2 MIMO, OMNI- DIRECTIONAL ANTENNA, INTEGRATED WIRELESS CONTROLLER, R06 EU & EFTA WLAN 9133 INDOOR ACCESS POINT, n/ac, DUAL RADIO 3x3 MIMO, OMNI- DIRECTIONAL ANTENNA, INTEGRATED WIRELESS CONTROLLER, R06 EU & EFTA 7.00% 7.00% 7.00% 10.00% 10.00% WLC0005APP WLAN 9100 APPLICATION CONTROL LICENCE, SW UPGRADE FOR 5 ACCESS POINTS 10.00% WLC0020APP WLAN 9100 APPLICATION CONTROL LICENCE, SW UPGRADE FOR 20 ACCESS POINTS 10.00% WLC0200APP WLAN 9100 APPLICATION CONTROL LICENCE, SW UPGRADE FOR 200 ACCESS POINTS 10.00% WOS9100E WLAN ORCHESTRATION SYSTEM FOR WLAN 9100 SERIES, BASE SOFTWARE WITH 10 AP LICENSES 10.00% Page 30 of 31

31 Appendix 3 Non-Discountable Material Codes (ASIPP) Material Code Description IPO R9+ ASIPP AV IP ENDPT 1 PLDS LIC IPO R9+ ASIPP VM PRO 2 PLDS LIC IPO R9+ ASIPP AV IP ENDPT 1 ADI LIC IPO R9+ ASIPP AV IP ENDPT 5 ADI LIC IPO R9+ ASIPP AV IP ENDPT 20 ADI LIC IPO R9+ ASIPP ESSNTL ADD 2CH ADI LIC IPO R9+ ASIPP VM PRO 2 ADI LIC IPO R9+ ASIPP VM PRO 4 ADI LIC IPO R9+ ASIPP VM PRO 8 ADI LIC IPO R9+ ASIPP VM PRO 16 ADI LIC IPO R9+ ASIPP AV IP ENDPT 50 ADI LIC IPO R9+ ASIPP AV IP ENDPT 100ADI LIC IPO R9.1 ASIPP ESSNTL ED ADI LIC IPO R9.1 ASIPP PREFRD VMPRO ADI LIC IPO R9.1 ASIPP SE ADI LIC IPO R9.1 ASIPP VL SE ADI LIC IPO R9.1 ASIPP SE RUSSIA ADI LIC IPO R9.1 ASIPP VL SE RUSSIA ADI LIC IPO-SL ASIPP R9.1 VM PRO 2 PLDS LIC IPO-SL R9.1 ASIPP AV IP EP 1PLDS LIC IPO-SL R9.1 ASIPP SE PLDS LIC IPO-SL R9.1 ASIPP VL SE PLDSLIC IPO-SL R9.1 SE RUSSIA PLDS ASIPP LIC IPO-SL R9.1 ASIPP VL SE RUS PLDS LIC IPO R9.1 ASIPP ESSNTL ED PLDS LIC IPO R9.1 ASIPP PREFRD VMPRO PLDS LIC IPO R9.1 ASIPP SE PLDS LIC IPO R9.1 ASIPP VL SE PLDS LIC IPO R9.1 ASIPP SE RUSSIA PLDS LIC IPO R9.1 ASIPP VL SE RUS PLDSLIC 2015 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This promotion may be offered only for a limited time. Avaya reserves the right to alter or terminate this promotion at its discretion with reasonable notice. Certain restrictions apply. Void where prohibited. Avaya Confidential & Proprietary Page 31 of 31