UPSELL FOR GROWTH WITH AVAYA IP OFFICE!

Transcription

1 OFFER DEFINITION FOR AVAYA PARTNERS & DISTRIBUTORS UPSELL FOR GROWTH WITH AVAYA IP OFFICE! PROGRAM DATES: APRIL 7, 2014 SEPTEMBER 30, 2014 AVAILABILITY: (EU, ADRIATICS) VERSION 1.0: APRIL 07, 2014

2 Introduction Overview Achieve success bringing rich, powerful unified communications capabilities to your customers with the Upsell for Growth with Avaya IP Office promotion. Avaya IP Office is the perfect solution for new and prospective customers up to 2,000 users, one that will easily and costeffectively scale up as their business grows. The Upsell for Growth promotion is the mainstream IP Office promotion in the EU and Adriatic countries for the 2 nd half of Avaya s fiscal With four levels of discounts, the Upsell for Growth promotion is designed to enhance partners profitability as they propose and close richer IP Office constructs. Promotion Description Avaya is pleased to announce the Upsell for Growth with Avaya IP Office promotion. The promotion is effective starting April 7, 2014 through September 30, This promotion focuses on helping partners acquire new customers for the Avaya IP Office platform with opportunity for enhanced profitability when Video, Security, Data infrastructure or Contact Center is also sold. Level 1 and Level 3 addresses voice-only opportunities. In this level, Avaya allows partners to receive incremental discount on qualifying Avaya IP Office hardware and software and also select Avaya IP Phones all items must be in the same quote. In Level 2 and Level 4, Avaya increases the IP Office and IP phones discount percentages and allows partners to apply the same higher discount percentage to select Video, Security, or Data infrastructure material codes that are present in the same qualifying IP Office quote. This promotion is available to Avaya IP Office resellers in EU and Adriatics until September 20, Requirements for eligibility and discount rates are shown below. Please review the offer document for a complete list of discountable material codes in the appendix. Page 2 of 20

3 Level / Authorization Code Eligibility Requirements Discount Level 1 EU: UPSELL_L1_EU Purchase IP Office Essential Edition and 20 to 99 IP Users (Avaya IP 4% off IP Office Hardware & Software Adriatics: UPSELL_L1_AD Endpoint licenses) 16 % off select IP Phones in EU (6% in Adriatics) Level 2 EU: UPSELL_L2_EU Adriatics: UPSELL_L2_AD Level 1 qualifiers AND at least one of the following upsells in the same IP Office quote: Select ERS Switches OR Video Solution with IP Office OR Avaya SBCE OR IP Office Contact Center (IPOCC) 5% off IP Office Hardware & Software, Video and SBC 8% to 20% off select ERS Switch 18 % off select IP Phones in EU (8% in Adriatics) Level 3 EU: UPSELL_L3_EU Adriatics: UPSELL_L3_AD Level 4 EU: UPSELL_L4_EU Adriatics: UPSELL_L4_AD Purchase IP Office Preferred Edition or Server Edition or UC Module and a minimum of 100 IP users (Avaya IP Endpoint licenses) Level 3 qualifiers AND at least one of the following upsells in the same IP Office quote: Select ERS Switches OR Video Solution with IP Office OR Avaya SBCE OR IP Office Contact Center (IPOCC) 8% off IP Office Hardware & Software 16 % off select IP Phones in EU (6% in Adriatics) 10% off IP Office Hardware & Software, Video and SBC 8% to 20% off select ERS Switch 18 % off select IP Phones in EU (8% in Adriatics) Please Note: 1. Detailed list of qualifying material codes are in the Appendix 1 of this offer definition 2. Detailed list of discountable material codes are in the Appendix 2 of this offer definition. 3. All discounts are based on APL list price. For Example, if the APL list price is $100 and the discount is 10%, the discount will be an additional $10 off the partner s existing buy price. 4. Digital phones are not eligible for this promotion and will not receive any incremental discount under this promotion s guidelines Page 3 of 20

4 Upsell for Growth with Avaya IP Office Additional Terms and Conditions 1. This promotion cannot be used in conjunction with any other Avaya promotion or Special Bid. 2. A unique promotion authorisation code is to be used for each individual End User and cannot be shared among multiple End Users. Furthermore, only the quantity of materials the customer requires at point of sale can be on the order and be eligible to receive promotional discounts. Per the 2013 Global Reseller Sales Reporting Policy, stocking of products is strictly forbidden. Any violation of the above, or of any of the terms and conditions within this document, may result in the promotion discounts being charged back to the reseller, loss of financial benefits, demotion or contract termination. 3. The maximum quantities will be verified by the distributor prior to order submission. If these quantities are exceeded the additional quantities will be moved to a separate purchase order and will not receive the promotional discounts. 4. A non-standard term and condition included with every approval defines that the number of IP phones cannot exceed the number of IP endpoint licenses, subject to partner audit and penalty. 5. All IP Office licenses must be ordered as a License Key within either the ADI or PLDS system. Use of ADI Certificates is not allowed. 6. Avaya partner must apply for the promotion on One Source and place the order in one PO with the minimum configuration by September 20, The product must ship and invoice from your Distributor by September 30, Non-compliant orders will automatically be rejected by the distributor. Avaya Partner Value Proposition High revenue and margin sales Incremental margin to bid on competitive situations Reoccurring and profitable product and services cross-sell Avaya Partner Promotion Process The Upsell for Growth promotion can only be executed via the new Marketing Promotions Module inside the Avaya One Source tool: 1. Create a new merchandise or configured quote at Avaya s One Source tool 2. Ensure that the quote is at ready-to-order status. 3. Search for available promotions via the check for promotions button 4. Select the Upsell for Growth promotion if applicable 5. Apply the Upsell for Growth promotion to the quote Page 4 of 20

5 6. Submit order through the standard distributor ordering process by September 20, The product must ship and invoice from the Distributor by September 30, Noncompliant orders will automatically be rejected by the distributor. MPM order process flow Distributors Process / Rules For Distributors Process/Rules please reference the Global Distributor Handbook for Promotions Offer Policy. Distributor will refer to the flow chart for additional information in reference to processing the eligible discount. Avaya Promotion Terms and Conditions Promotional Terms & Conditions (General Global) 1. The terms and conditions outlined herein will be in effect for the duration of this promotion (hereinto defined as the promotion). 2. Avaya partner must be authorized for each product line/service offerings and meet any additional requirements for reselling specific products/services. The Avaya partner is not automatically authorized for a product line /service by virtue of receiving this notice. 3. Violation of any of the terms and conditions within this document may result in the promotion discounts being charged back to the reseller, loss of financial benefits, demotion or contract termination. 4. Avaya may cancel, suspend, amend, modify, revoke, or terminate this promotion, in whole or in part, for any reason, at any time, with reasonable notice. 5. All sales made from this promotion are fulfilled under the terms and conditions under which Avaya partner has agreed to resell products and services. This promotion does not alter or change the terms and conditions under which Avaya partner has agreed to resell products and services unless otherwise specifically stated in this promotion. 6. Avaya expressly disclaims any and all liability relating to the results of any of its marketing plans or promotions. Page 5 of 20

6 7. The Avaya account representatives have no authority to interpret or vary the terms of this promotion. 8. Avaya reserves the sole right to interpret and establish the terms and conditions of this promotion. 9. This promotion may not be used in conjunction with any other Avaya promotion unless otherwise specified within the terms and conditions of this promotion or another Avaya promotion. 10. All orders must be placed through Avaya s order management system or an authorized Distributor. Billing, shipment, and payment of equipment purchased under this promotion follow standard Avaya procedures. 11. Information contained herein is confidential and proprietary information of Avaya and is provided for the internal use of Avaya and its authorized Avaya partners. Except as specifically authorized in writing by Avaya, the Avaya partner shall not alter any terms and conditions of this promotion. Any attempted alteration shall be deemed null and void and of no force or effect. In no event shall Avaya be liable for any errors or omissions resulting from the information contained herein. 12. Avaya partner s participation in this promotion is Avaya partner's acceptance of the terms and conditions of this promotion. In the event that Avaya partner does not agree with any terms or conditions of this promotion, Avaya partner may not participate in this program. 13. Both Avaya and the Avaya partner agree that customer information, or any other salesrelated information, provided under this promotion is confidential and proprietary whether marked as such or not. Avaya agrees that it shall use such information solely for the purposes of this promotion or for internal Avaya operation management. 14. To participate in this promotion, the sales representatives must be working for an authorized Avaya partner and the partner must be authorized to sell the Avaya product/services within the bill of sale. 15. Orders to be installed as demonstration equipment, defined as hardware and software purchases for use in internal offices, demonstration centers, training facilities, technical labs, and other locations exhibiting Avaya products for customer viewing, do not qualify for this promotion. 16. All system upgrades purchased under this promotion require the Avaya partner to register the system with Avaya in accordance with the terms and conditions under which Avaya partner has agreed to resell Avaya products and services. Failure to do so within the specified time frame will result in the Avaya partner forfeiting any and all promotion incentives. 17. Avaya may confirm the location and installation of all Avaya products sold/licensed under this promotion. Page 6 of 20

7 Resources SME and Mid-Market Promotions Information: Small and Midmarket Business Sales Portal: Y6AAK Contacts Questions: In the first instance, please contact your local Distributor or your Avaya Channel Account Manager (CAM) If you have additional questions please Promotion Managers: Vincent Uppelschoten, Philippe du Fou, Page 7 of 20

8 Appendix 1 - Promotion Qualifiers: To qualify for Level 1 offering incremental discount off of the IP Office components and select IP phones, one of the following six material numbers must be present on the order to count as Essential Edition. Description IPO R9 ESSNTL ED ADI LIC IPO R9 ESSNTL ED PLDS LIC IPO R8+ ESSNTL EDITION+ LIC IPO R9 SE ADI LIC IPO R9 VRTULZD SE ADI LIC IPO R8.1+ SERVER EDITION LIC Besides the order must contain 20 to 99 Avaya IP endpoint licenses using the material codes listed below. Description IPO R9 AV IP ENDPT 1 ADI LIC IPO R9 AV IP ENDPT 1 PLDS LIC IPO LIC R6+ AV IP ENDPOINT IPO R9 AV IP ENDPT 5 ADI LIC IPO R9 AV IP ENDPT 5 PLDS LIC IPO LIC R6+ AV IP ENDPOINT IPO R9 AV IP ENDPT 20 ADI LIC IPO R9 AV IP ENDPT 20 PLDS LIC IPO LIC R6+ AV IP ENDPOINT 20 To qualify for Level 3 offering incremental discount off of the IP Office components and select IP phones, one of the following seven material numbers must be present on the order to count as Preferred or Server Edition. Description IP OFFICE R8.0+ UNIFIED COMMUNICATIONS MODULE IPO R9 SE ADI LIC IPO R9 VRTULZD SE ADI LIC IPO R8.1+ SERVER EDITION LIC IPO R9 PREFRD VM PRO PLDS LIC IPO LIC PREFRD R8+ VM PRO RFA LIC:DS IPO R9 PREFRD VM PRO ADI LIC Besides the order must contain a minimum of 100 Avaya IP endpoint licenses using the material codes listed for Level 1. Page 8 of 20

9 To qualify for Level 2 and 4 discounts, one of the following four upsell products (Security, Video, IPOCC and ERS) must also be on the order in the appropriate quantities to meet the customer needs. For Data Networking products (ERS), the minimum requirement is 24 ports. Note, all four upsell products are NOT required to qualify for the increased discounts, but at least one of the four, with the appropriate quantities. Product Description Level 2 discount Level 4 discount Security ASBCE R6.2 CORE PORTWELL CAD % 10% Security ASBCE R6.2 CORE PORTWELL CAD-208 IPOFFICE 5% 10% Video AV VIDEO SRVR FOR IPO BASE PRODUCT 5% 10% Video SCOPIA XT5000 FOR IP OFFICE 5% 10% IPOCC IPO R9 IPOCC BASE SE LIC 0% 0% IPOCC IPO R9 IPOCC BASE IPO 500 V2 LIC 0% 0% ERS AL3500A11-E6 Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/ % SFP ports, 16% plus 2 rear SFP ports ( ERS AL3500A14-E6 Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports 8% (standalone). 8% Incl Base S/w Lic Kit ERS AL3500A15-E6 Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared 20% SFP ports, plus 20% 2 rear SFP ports (stack ERS AL3500A16-E6 Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 20% 1 1/10 Gigabit 20% SFP+ port, plus 2 rea ERS AL3500B11-E6 Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/ % SFP ports, 16% plus 2 rear SFP ports ( ERS AL3500B14-E6 Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports 8% (standalone). 8% Incl Base S/w Lic Kit ERS AL3500B15-E6 Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared 20% SFP ports, plus 20% 2 rear SFP ports (stack ERS AL3500B16-E6 Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 20% 1 1/10 Gigabit 20% SFP+ port, plus 2 rea ERS AL3500C11-E6 Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/ % SFP ports, 16% plus 2 rear SFP ports ( ERS AL3500C14-E6 Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports 8% (standalone). 8% Incl Base S/w Lic Kit ERS AL3500C15-E6 Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared 20% SFP ports, plus 20% 2 rear SFP ports (stack ERS AL3500C16-E6 Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 20% 1 1/10 Gigabit 20% SFP+ port, plus 2 rea ERS AL E SSC Stack Cable, 46cm (1.5ft) for Ethernet Routing Switch 3500 series switches (use one per 8% switch to stack 8% ERS3500 switches). ERS AL E SSC Stack Cable, 1.5m (5ft) for Ethernet Routing Switch 3500 series switches (spare or for use 8% as return 8% cable for resiliency). ERS AL E SSC Stack Cable, 3m (10ft) for Ethernet Routing Switch 3500 series switches (spare or for use 8% as return 8% cable for resiliency). ERS AL4500A12-E6 ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500A13-E6 ERS 4526T-PWR with 24 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500B12-E6 ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500B13-E6 ERS 4526T-PWR with 24 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500C12-E6 ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500C13-E6 ERS 4526T-PWR with 24 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4800A88-E6 ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800A89-E6 ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800B88-E6 ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800B89-E6 ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800C88-E6 ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800C89-E6 ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 Page 9 of 20

10 Appendix 2 - Discountable Material Numbers: IP Office Hardware (Profit Centre ) IP Office IPO/B5800 ISDN RJ45/RJ45 3M RED IPO/B5800 EXP RJ45/RJ45 1M BLUE IPO LAN RJ45/RJ45 3M GRY IPO/B5800 PWR LEAD (EARTHED) UK IPO/B5800 PWR LEAD (EARTHED) EU PWR CORD NA 18AWG 10 Amp AC IPO LIC DONGLE-IP400 FEAT KEY-SERIAL IPO/B5800 BARRIER BOX 1U PANEL IPO ESSNTL EDITION EMBD MSGING MC IPO/B5800 PHONE BARRIER BOX (101V) IPO IP500 LEGACY CARD CARRIER IPO/B5800 IP500 EXTN CARD PHONE IPO/B5800 IP500 EXTN CARD DGTL STA IPO/B5800 IP500 TRNK BRI 4 UNI IPO/B5800 IP500 TRNK BRI 8 UNI IPO/B5800 IP500 TRNK PRI UNVRSL SNGL IPO/B5800 IP500 TRNK PRI UNVRSL DUAL IPO IP500 FEAT KEY MUL IPO IP500 FEAT KEY AL IPO/B5800 IP500 EXP MOD DGTL STA IPO/B5800 IP500 EXP MOD PHONE IPO IP500 BLANKING PLATE KIT IPO/B5800 IP500 RACK MNTG KIT IPO/B5800 IP500 WALL MNTG KIT IPO/B5800 IP500 EXT CARD PHONE IP DECT IPO STARTER KIT INTL IPO/B5800 IP500 EXP MOD ANLG TRNK IPO/B5800 IP500 EXP MOD DGTL STA IPO/B5800 IP500 EXP MOD PHONE IPO IP500 BRI S0 CONVTR CBL IPO/B5800 EXP RJ45/RJ45 2M YELLOW IPO/B5800 IP500 EXP CARD 4PT IPO IP500 V2 CNTRL UNIT IPO/B5800 IP500 V2 COMB CARD BRI IPO IP500 V2 EXTN CARD ETR IPO DVD TTS SET Page 10 of 20

11 IP Office IPO/B5800 PWR SUPP 24V 2.5A EARTHED IPO IP500 V2 SYS SD CARD AL IPO IP500 V2 SYS SD CARD MUL IPO IP500 V2 SYS SD CARD PARTNER IPO DVD R6.0 USER/ADMIN SET MAINT R IPO IP500 EXP MOD DS30A DGTL ST RJ IPO IP500 EXP MOD DS16A DGTL ST RJ IPO IP500 EXTN CARD TCM-8 DGTL STA IPO IP500 R6.1 SYS SD CARD AL IPO IP500 R6.1 SYS SD CARD MUL IPO IP500 R6.1 SYS SD CARD PAR IPO IP500 V2 SYS SD CARD NORSTAR IPO IP500 V2 CNTRL UNIT TAA IPO IP500 EXP MOD ANLG TRNK 16 TAA IPO IP500 EXTN CARD DGTL STA 8 TAA IPO IP500 V2 COMB CARD ATM TAA IPO IP500 TRNK PRI UNVRSL SNGL TAA IPO IP500 TRNK BRI 4 UNI TAA IPO IP500 EXP MOD DGTL STA 16 TAA IPO IP500 TRNK PRI UNVRSL DUAL TAA IPO IP500 VCM 32 TAA IPO IP500 DS16B RJ IPO IP500 DS30B RJ IPO 24 PR/SNGL PR RJ45 ADPTR IPO R8+ TTS PRO DVD SET IPO IP500 WALL MNTG KIT V IPO IP500 TRNK ANLG 4U V IPO R8.1 SE INSTL DVD IPO R8.1 USER/ADMIN SET DVD IPO R8.1 APPL SRVR DVD IPO MC VCM 32 V IPO MC VCM 64 V IPO MC VCM 32 V2 TAA IPO 96X1 PHONE DEMO KIT IPO R8.1 ANYWHERE DEMO DVD IPO IP500v2 COMBO CARD ATM V IPO DEMO KIT CASE LG IPO R8.1 FP1 APPL SRVR DVD IPO R8.1 FP1 USER/ADMIN SET DVD IPO R8.1 FP1 SE INSTL DVD Page 11 of 20

12 IP Office IPO R8.1 FP1 ANYWHERE DEMO DVD IPO R9 APPL SRVR DVD IPO R9 USER/ADMIN SET DVD IPO R9 SE INSTL DVD IPO R9 ANYWHERE DEMO DVD IPO IP500V2 R9 DEMO KIT US IPO IP500V2 R9 DEMO KIT INTL IPO R9 VRTULZD SE INSTL DVD IP Office Software Applications (Profit Centre ) IPO LIC RECEPTIONIST RFA 1 LIC:CU IPO LIC CTI RFA LIC:DS IPO LIC PREFRD (VM PRO) RFA LIC:DS IPO LIC CCC AGT RFA 5 LIC:CU IPO LIC CCC SPV RFA LIC:CU IPO LIC CCC PCW RFA 5 LIC:CU IPO LIC VM PRO RFA 2 LIC:CU IPO LIC VM PRO RFA 4 LIC:CU IPO LIC VM PRO RFA 8 LIC:CU IPO LIC VM PRO RFA 16 LIC:CU IPO LIC CCC WALLBRD 4 RFA LIC:CU IPO LIC TAPI WAV RFA 4 LIC:CU IPO LIC ACM CENTRAL VM LIC:DS IPO LIC NTWKD MSGING RFA LIC:DS IPO LIC AVAYA TTS RFA 1 LIC:CU IPO LIC 3RD PARTY TTS RFA LIC:CU IPO LIC CONTACTSTORE RFA LIC:DS IPO TRIAL NTWKD MSGING RFA LIC:DS IPO TRIAL AVAYA TTS RFA 1 LIC:CU IPO TRIAL 3RD PRTY TTS RFA LIC:CU IPO LIC PREFERRED (VM PRO) RFA TRIAL IPO LIC RECEPTIONIST RFA 1 TRIAL IPO LIC ACM CENTRAL VM TRIAL IPO TRIAL INTG MSGING PRO RFA LIC:DS IPO LIC CUSTMR SVC AGT RFA 1 LIC:CU IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU IPO LIC CUSTMR SVC AGT RFA 20 LIC:CU Page 12 of 20

13 IPO LIC R5 CUSTMR SVC SPV IPO LIC R5 CUSTMR SVC SPV IPO LIC CUSTMR SVC SPV RFA 20 LIC:CU IPO CUSTMR CALL REPORTER UPG LIC IPO LIC VMPRO UMS 1USER IPO LIC VMPRO UMS 5 USER IPO LIC VMPRO UMS 20 USER IPO TRIAL UMS 10 USER IPO LIC 3RD PARTY IP ENDPOINT 5TRIAL IPO LIC R5 ADV EDITION RFA LIC:DS IPO LIC R5 ADV EDITION RFA TRIAL IPO LIC CUSTMR SVC AGT RFA 5 TRIAL IPO LIC R6+ ESSNTL EDITION ADD 2CH IPO LIC R6+ ADV EDITION IPO LIC R6+ ADV EDITION TRIAL IPO LIC R6+ PWR USER IPO LIC R6+ PWR USER IPO LIC R6+ PWR USER IPO LIC R6+ PWR USER 5 TRIAL IPO LIC R6+ TELEWORKER IPO LIC R6+ TELEWORKER IPO LIC R6+ TELEWORKER IPO LIC R6+ TELEWORKER 5 TRIAL IPO LIC R6+ MOBILE WORKER IPO LIC R6+ MOBILE WORKER IPO LIC R6+ MOBILE WORKER IPO LIC R6+ MOBILE WORKER 5 TRIAL IPO LIC R6+ OFF WORKER IPO LIC R6+ OFF WORKER IPO LIC R6+ OFF WORKER IPO LIC R6+ OFF WORKER 5 TRIAL IPO LIC R6+ CUSTMR SVC SPV IPO LIC R6+ CUSTMR SVC SPV 1 TRIAL IPO LIC CTI RFA TRIAL IPO R8+ ESSNTL EDITION+ LIC IPO R8+ MOBILE TO PWR USER UPG IPO R8+ OFF WORKER TO PWR USER UPG IPO R8+ ESSNTL EDITION+ TRIAL LIC IPO R8+ TTS PRO RFA 1 LIC IPO R8+ TTS PRO RFA 1 TRIAL LIC Page 13 of 20

14 IPO LIC PREFRD R8+ VM PRO RFA LIC:DS IPO R8.1+ SE LIC IPO R8.1+ SOFTPHONE RFA LIC IPO R8.1+ SFTW ONLY SE LIC IPO R8.1 FT SE ADI LIC IPO R9 VMPRO TRACKING IPO R9 ADV ED PLDS LIC IPO R9 CONTACT RECORDER PLDS LIC IPO R9 CTI PLDS LIC IPO R9 CUSTMR SVC AGT 1 PLDS LIC IPO R9 CUSTMR SVC AGT 5 PLDS LIC IPO R9 CUSTMR SVC AGT 20 PLDS LIC IPO R9 CUSTMR SVC SPV 1 PLDS LIC IPO R9 ESSNTL ED PLDS LIC IPO R9 ESSNTL ED ADD 2CH PLDS LIC IPO R9 MOBILE WORKER 1 PLDS LIC IPO R9 MOBILE WORKER 5 PLDS LIC IPO R9 MOBILE WORKER 20 PLDS LIC IPO R9 OFF WORKER 1 PLDS LIC IPO R9 OFF WORKER 5 PLDS LIC IPO R9 OFF WORKER 20 PLDS LIC IPO R9 PREFRD VM PRO TRIAL PLDS LIC IPO R9 PREFRD VM PRO PLDS LIC IPO R9 PWR USER 1 PLDS LIC IPO R9 PWR USER 5 PLDS LIC IPO R9 PWR USER 20 PLDS LIC IPO R9 RECEPTIONIST 1 PLDS LIC IPO R9 SOFTPHONE PLDS LIC IPO R9 TAPI WAV RFA 4 PLDS LIC IPO R9 TELEWORKER 1 PLDS LIC IPO R9 TELEWORKER 5 PLDS LIC IPO R9 TELEWORKER 20 PLDS LIC IPO R9 TTS PRO 1 PLDS LIC IPO R9 VM PRO 2 PLDS LIC IPO R9 VM PRO 4 PLDS LIC IPO R9 VM PRO 8 PLDS LIC IPO R9 VM PRO 16 PLDS LIC IPO R9 3RDPTY IP ENDPT TRIALPLDS LIC IPO R9 ADV ED TRIAL PLDS LIC IPO R9 CTI TRIAL PLDS LIC Page 14 of 20

15 IPO R9 CUSTMR SVC AGT5 TRIALPLDS LIC IPO R9 CUSTMR SVC SPV1 TRIALPLDS LIC IPO R9 ESNTL ED TRIAL PLDS LIC IPO R9 MBL WORKER 5 TRIAL PLDS LIC IPO R9 OFF WORKER 5 TRIAL PLDS LIC IPO R9 PWR USER 5 TRIAL PLDS LIC IPO R9 RECEPTIONIST 1 TRIAL PLDS LIC IPO R9 TELEWORKER 5 TRIAL PLDS LIC IPO R9 TTS PRO 1 TRIAL PLDS LIC IPO R9 ADV ED ADI LIC IPO R9 AV TTS 1 ADI LIC IPO R9 CONTACT RECORDER ADI LIC IPO R9 CTI ADI LIC IPO R9 CUSTMR SVC AGT 1 ADI LIC IPO R9 CUSTMR SVC AGT 5 ADI LIC IPO R9 CUSTMR SVC AGT 20 ADI LIC IPO R9 CUSTMR SVC SPV 1 ADI LIC IPO R9 ESSNTL ED ADI LIC IPO R9 ESSNTL ED ADD 2CH ADI LIC IPO R9 MBL TO PWR USER UPG 5 ADI LIC IPO R9 MOBILE WORKER 1 ADI LIC IPO R9 MOBILE WORKER 5 ADI LIC IPO R9 MOBILE WORKER 20 ADI LIC IPO R9 OFF WORKER 1 ADI LIC IPO R9 OFF WORKER 5 ADI LIC IPO R9 OFF WORKER 20 ADI LIC IPO R9 OFF WORKER TO PWR USER UPG IPO R9 PREFRD VM PRO TRIAL ADI LIC IPO R9 PREFRD VM PRO ADI LIC IPO R9 PWR USER 1 ADI LIC IPO R9 PWR USER 5 ADI LIC IPO R9 PWR USER 20 ADI LIC IPO R9 RECEPTIONIST 1 ADI LIC IPO R9 SE ADI LIC IPO R9 SOFTPHONE ADI LIC IPO R9 TAPI WAV RFA 4 ADI LIC IPO R9 TELEWORKER 1 ADI LIC IPO R9 TELEWORKER 5 ADI LIC IPO R9 TELEWORKER 20 ADI LIC IPO R9 TTS PRO 1 ADI LIC Page 15 of 20

16 IPO R9 VM PRO 2 ADI LIC IPO R9 VM PRO 4 ADI LIC IPO R9 VM PRO 8 ADI LIC IPO R9 VM PRO 16 ADI LIC IPO R9 3RD PARTY IP ENDPT 5 TRIAL IPO R9 3RD PARTY TTS TRIAL ADI LIC IPO R9 ADV ED TRIAL ADI LIC IPO R9 AV TTS 1 TRIAL ADI LIC IPO R9 CTI TRIAL ADI LIC IPO R9 CUSTMR SVC AGT 5TRIAL ADI LIC IPO R9 CUSTMR SVC SPV 1TRIAL ADI LIC IPO R9 ESNTL ED TRIAL ADI LIC IPO R9 MOBILE WORKER 5 TRIAL ADI LIC IPO R9 OFF WORKER 5 TRIAL ADI LIC IPO R9 PWR USER 5 TRIAL ADI LIC IPO R9 RECEPTIONIST 1 TRIAL ADI LIC IPO R9 TELEWORKER 5 TRIAL ADI LIC IPO R9 TTS PRO 1 TRIAL ADI LIC IPO R9 SE RUSSIA ADI LIC IPO R9 UPG SE ADI LIC IPO R9 SFTW ONLY SE ADI LIC IPO R8.0+ UC MOD IP Office Core Software Licenses (Profit Centre ) IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC 3RD PARTY IP ENDPOINT IPO LIC IPSEC VPN RFA LIC:DS IPO TRIAL IPSec VPN RFA LIC:DS IPO LIC IP500 IPO STD UPG TO PRO IPO LIC IP500 VCE NTWK START4 LIC:DS IPO LIC IP500 VCM LIC 4 CH IPO LIC ADVANCED NTWKG LIC IPO LIC SIP TRNK RFA IPO LIC SIP TRNK RFA IPO LIC SIP TRNK RFA 10 Page 16 of 20

17 IPO LIC SIP TRNK RFA IPO LIC IP500 VCE NTWKG ADD 4 LIC:CU IPO LIC SIP TRUNKING TRIAL RFA IPO LIC ADVANCED NTWKG TRIAL IPO LIC IP500 STD UPG TO PRO TRIAL IPO LIC IP500 VCE NTWK START 4 TRIAL IPO LIC VPN PHONE 1 LIC:CU IPO LIC IP500 T1 ADD 2CH IPO LIC IP500 T1 ADD 8CH IPO LIC IP500 T1 ADD 32CH IPO LIC IP500 E1 ADD 2CH IPO LIC IP500 E1 ADD 8CH IPO LIC IP500 E1 ADD 22CH IPO LIC IP500 E1R2 ADD 2CH IPO LIC IP500 E1R2 ADD 8CH IPO LIC IP500 E1R2 ADD 22CH IPO LIC R6+ AV IP ENDPOINT IPO LIC R6+ AV IP ENDPOINT IPO LIC R6+ AV IP ENDPOINT IPO LIC R6+ AV IP ENDPOINT 5 TRIAL UPG ADV CNTRLZD IPO R9 1YMO UPG ADV CNTRLZD IPO R9 1YPP UPG ADV CNTRLZD IPO R9 3YMO UPG ADV CNTRLZD IPO R9 3YAN UPG ADV CNTRLZD IPO R9 3YPP UPG ADV CNTRLZD IPO R9 5YPP IPO UPG R8.1+ LIC IPO LIC UPG R8.1 SML IPO R9 E1/T1 TRACKING IPO R9 SIP TRUNKING TRACKING IPO R9 UPG RUSSIA ADI LIC IPO TRACKING FOR BRANCH DEPLOYMENT IPO R9 3RD PARTY IP ENDPT 1 PLDS LIC IPO R9 3RD PARTY IP ENDPT 5 PLDS LIC IPO R9 3RD PARTY IP ENDPT10 PLDS LIC IPO R9 3RD PARTY IP ENDPT20 PLDS LIC IPO R9 3RD PARTY IP ENDPT50 PLDS LIC IPO R9 AV IP ENDPT 1 PLDS LIC IPO R9 AV IP ENDPT 5 PLDS LIC IPO R9 AV IP ENDPT 20 PLDS LIC Page 17 of 20

18 IPO R9 IP500 E1 ADD 22CH PLDS LIC IPO R9 IP500 E1 ADD 2CH PLDS LIC IPO R9 IP500 E1 ADD 8CH PLDS LIC IPO R9 IP500 E1R2 ADD 22CH PLDS LIC IPO R9 IP500 E1R2 ADD 2CH PLDS LIC IPO R9 IP500 E1R2 ADD 8CH PLDS LIC IPO R9 IP500 T1 ADD 2CH PLDS LIC IPO R9 IP500 T1 ADD 32CH PLDS LIC IPO R9 IP500 T1 ADD 8CH PLDS LIC IPO R9 IP500 VCE NTWK 4 PLDS LIC IPO R9 IPSEC VPN PLDS LIC IPO R9 SIP TRNK 1 PLDS LIC IPO R9 SIP TRNK 5 PLDS LIC IPO R9 SIP TRNK 10 PLDS LIC IPO R9 SIP TRNK 20 PLDS LIC IPO R9 NTWKD MSGING ADI LIC IPO R9 ACM CENTRAL VM ADI LIC IPO R9 IP500 VCENTWK4 TRIAL PLDS LIC IPO R9 AV IP ENDPT 5 TRIAL PLDS LIC IPO R9 IPSEC VPN TRIAL PLDS LIC IPO R9 SIP TRUNKING 1 TRIAL PLDS LIC IPO BRANCH R9 WEBLM PLDS LIC IPO R9 IP ENDPT-FND SUITER6 PLDS LIC IPO BRANCH R9 CNTRLIZD ENDPT PLDSLIC IPO R9 3RD PARTY IP ENDPT 1 ADI LIC IPO R9 3RD PARTY IP ENDPT 5 ADI LIC IPO R9 3RD PARTY IP ENDPT 10 ADI LIC IPO R9 3RD PARTY IP ENDPT 20 ADI LIC IPO R9 3RD PARTY IP ENDPT 50 ADI LIC IPO R9 3RD PARTY TTS ADI LIC IPO R9 AV IP ENDPT 1 ADI LIC IPO R9 AV IP ENDPT 5 ADI LIC IPO R9 AV IP ENDPT 20 ADI LIC IPO R9 IP500 E1 ADD 22CH ADI LIC IPO R9 IP500 E1 ADD 2CH ADI LIC IPO R9 IP500 E1 ADD 8CH ADI LIC IPO R9 IP500 E1 R2 ADD 22CH ADI LIC IPO R9 IP500 E1 R2 ADD 2CH ADI LIC IPO R9 IP500 E1 R2 ADD 8CH ADI LIC IPO R9 IP500 T1 ADD 2CH ADI LIC Page 18 of 20

19 IPO R9 IP500 T1 ADD 32CH ADI LIC IPO R9 IP500 T1 ADD 8CH ADI LIC IPO R9 IP500 VCE NTWK 4 ADI LIC IPO R9 IPSEC VPN ADI LIC IPO R9 SIP TRNK 1 ADI LIC IPO R9 SIP TRNK 5 ADI LIC IPO R9 SIP TRNK 10 ADI LIC IPO R9 SIP TRNK 20 ADI LIC IPO R9 UPG ADI LIC IPO R9 UPG SML ADI LIC IPO R9 IP500 VCE NTWK 4TRIAL ADI LIC IPO R9 AV IP ENDPT 5 TRIAL ADI LIC IPO R9 IPSEC VPN TRIAL ADI LIC IPO R9 SIP TRUNKING 1 TRIAL ADI LIC IPO R9 VRTULZD SE ADI LIC IPO R9 VRTULZD SE RUSSIA ADI LIC IPO R9 SA FOR BRANCH TRACKING IP Office Branch (Profit Centre ) AV B5800 CHASSIS Avaya IP Phone Sets eligible for incremental discount Avaya 9608 IP Deskphone Avaya 9611G IP Deskphone Avaya 9621G IP Deskphone Avaya 9641G IP Deskphone Avaya 9608 IP Deskphone (Global) Avaya 9608G IP Deskphone (Global) Avaya 9611G IP Deskphone (Global) Avaya 9621G IP Deskphone (Global) Avaya 9641G IP Deskphone (Global) Avaya 1608-I IP Phone Avaya 1616-I IP Phone Avaya IP Phone 1616-I BLK Avaya BM32 Button Module Page 19 of 20

20 Avaya BM12 Button Module Avaya B179 SIP Conference Phone Security, Video and ERS products eligible for incremental discount Product Description 2014 Avaya Inc. Level 2 discount Level 4 discount Security ASBCE R6.2 CORE PORTWELL CAD % 10% Security ASBCE R6.2 CORE PORTWELL CAD-208 IPOFFICE 5% 10% Security ASBCE R6.2+ STD SVCS IPO LIC % 10% Security ASBCE R6.2+ ADVANCED SERVICES FOR IPO LICENSE % 10% Video AV VIDEO SRVR FOR IPO BASE PRODUCT 5% 10% Video SCOPIA XT5000 FOR IP OFFICE 5% 10% ERS AL3500A11-E6 Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/ % SFP ports, 16% plus 2 rear SFP ports ( ERS AL3500A14-E6 Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports 8% (standalone). 8% Incl Base S/w Lic Kit ERS AL3500A15-E6 Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared 20% SFP ports, plus 20% 2 rear SFP ports (stack ERS AL3500A16-E6 Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 20% 1 1/10 Gigabit 20% SFP+ port, plus 2 rea ERS AL3500B11-E6 Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/ % SFP ports, 16% plus 2 rear SFP ports ( ERS AL3500B14-E6 Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports 8% (standalone). 8% Incl Base S/w Lic Kit ERS AL3500B15-E6 Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared 20% SFP ports, plus 20% 2 rear SFP ports (stack ERS AL3500B16-E6 Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 20% 1 1/10 Gigabit 20% SFP+ port, plus 2 rea ERS AL3500C11-E6 Ethernet Routing Switch 3526T-PWR+ with 24 10/100 (802.3af/at) PoE ports, 2 combo 10/100/ % SFP ports, 16% plus 2 rear SFP ports ( ERS AL3500C14-E6 Ethernet Routing Switch 3510GT-PWR+ with 8 10/100/1000 (802.3af/at) PoE ports plus 2 SFP ports 8% (standalone). 8% Incl Base S/w Lic Kit ERS AL3500C15-E6 Ethernet Routing Switch 3524GT-PWR+ with 24 10/100/1000 (802.3af/at) PoE ports & 4 shared 20% SFP ports, plus 20% 2 rear SFP ports (stack ERS AL3500C16-E6 Ethernet Routing Switch 3549GTS-PWR+ with 48 10/100/ at PoE and 2 shared SFP, plus 20% 1 1/10 Gigabit 20% SFP+ port, plus 2 rea ERS AL E SSC Stack Cable, 46cm (1.5ft) for Ethernet Routing Switch 3500 series switches (use one per 8% switch to stack 8% ERS3500 switches). ERS AL E SSC Stack Cable, 1.5m (5ft) for Ethernet Routing Switch 3500 series switches (spare or for use 8% as return 8% cable for resiliency). ERS AL E SSC Stack Cable, 3m (10ft) for Ethernet Routing Switch 3500 series switches (spare or for use 8% as return 8% cable for resiliency). ERS AL4500A12-E6 ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500A13-E6 ERS 4526T-PWR with 24 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500B12-E6 ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500B13-E6 ERS 4526T-PWR with 24 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500C12-E6 ERS 4550T-PWR with 48 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4500C13-E6 ERS 4526T-PWR with 24 10/ af PoE ports plus 2 combo 10/100/1000 SFP ports, HiStack 8% ports and 8% RPS connector. Inc. Base S ERS AL4800A88-E6 ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800A89-E6 ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800B88-E6 ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800B89-E6 ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800C88-E6 ERS 4850GTS-PWR+ with 48 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 ERS AL4800C89-E6 ERS 4826GTS-PWR+ with 24 10/100/ at PoE+ & 2 SFP ports plus 2 SFP+ ports & HiStack 8% ports. Inc. 8% Base Software License, 1 All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This promotion may be offered only for a limited time. Avaya reserves the right to alter or terminate this promotion at its discretion with reasonable notice. Certain restrictions apply. Void where prohibited. Avaya Confidential & Proprietary Page 20 of 20