Logging into the control panel

Transcription

1 Logging into the control panel Before any changes can be made to your system, you must first login to the Plesk control panel. To get access to the control panel login screen, enter You will now be required to insert your username (which is your address for the account) and password. Once you have logged in, click on the Mail tab at the top left hand corner of the panel. Creating a new address 1. From the Mail tab, click on Create Address. 2. Under the General tab you can create a new address. The domain name will already be prefilled. Select the name of your new If you want to give this person access to the panel, then make sure the Access to the control panel is checked 4. Click Generate to set the password. The system will generate a strong password for you, click Show to view the password. You will require this password to access the panel with the new address as well as setting up the account on a computer. 5. Ensure the Mailbox checkbox is ticked and then select the mailbox storage size. You may choose to specify your own mailbox limit; however this cannot exceed the default size defined by the plan. 6. Click OK to submit; your new account has now been created. Bam Creative Guide Bam Creative

2 Forwarding an to a new address To forward a current address to another address: 1. Click on the address you wish to forward. 2. Click on the Forwarding tab at the top. 3. Tick the Switch on mail forwarding box and enter the forwarding address in the text field. You can add a number of addresses here by placing each on a new line or alternatively, separate them with a comma or white space. 4. Click on OK to submit your changes; you have now set up a forwarding address. To stop forwarding, follow steps 1 and 2, untick Switch on mail forwarding, and click OK. Bam Creative Guide Bam Creative

3 Create an alias for an address An alias is an alternative that is associated with a primary address. By setting an alias to your primary address, you will receive all s sent to the alias. For example, you could add the alias information@company.com to the primary info@company.com so you receive all s sent to the information address. 1. Click on the address you would like to set an alias for. 2. Press the Aliases tab. 3. Enter the alias address in the provided text field. 4. If you wish to add another alias, click Add alias and enter the next alias. 5. To submit your alias(es), click OK, you have now created an alias address. To delete an alias address, simply remove the from text field then click OK. If there is more than one alias, click on the Remove link next to the alias to be removed. Setting up an auto-reply for an address An auto-reply is an automatic response to any message that comes to your mailbox. It is typically used to notify correspondants when you are out of the office or on leave. To set up an automated response for an address: 1. Click on the address you would like to set up the auto reply for. 2. Press the Auto-Reply tab. 3. Make sure the - 4. You can edit the auto-reply message subject if you wish, but if you leave it as the 5. Select either plain text or HTML. Plain text format of supported by all mail client programs. On the other hand, HTML messages look better as they allow for different styling however it may appear differently across clients and may even not be displayed at all. 6. Select UTF-8 from the drop down. This is the recommended setting. 7. Enter your auto-reply message in the text area. 8. If you want to have the original message forwarded to another address while auto-reply is switched on, enter the address beside Forward to. 9. I Send an automatic response to a unique address not more than 1 times a day as it prevents the auto-reply from sending multiple times to the same address in one day. You can however choose as many times as you like. Bam Creative Guide Bam Creative

4 10. You can also attach a file to the auto-reply though it is completely optional. Click on Browse to search for the file to attach on your computer. For multiple attachments, click Add new attachment for an additional field. 11. Once completed, select OK to confirm your settings, auto-reply is now on. To switch off the Auto-reply option, repeat steps 1 and 2, then untick Switch on auto-reply, and click OK. Removing an address important s can no longer be sent to it and missed by other staff. Please note: When you delete the address from the server it will also remove all s associated with that account on the server as well. If you need to keep those s, make sure you have downloaded them all prior to deletion. 1. To remove an address: 2. Tick the box next to the address you wish to delete. 3. Press the Remove button. You will be asked to confirm deletion, click Yes and the account will be removed. Note: Removal of an account will also delete all s still remaining on the server. This is irreversible. Bam Creative Guide Bam Creative

5 Upon removing the address, we recommend that you add it as an alias to another account so that s sent to the old can still be received. You might use this option if a staff member leaves your business and the new member needs to receive their s instead. options for non-existant users If a correspondent accidentally sends an to your domain for an address that doesn't exist, such as admni@company.com, you can define how these messages are handled. You may select between; bouncing the with a custom message, forwarding the to a specified address, or rejecting the which returns an error message. 1. Click on the Mail Settings tab. 2. Tick the check box beside your domain name and click Mail for Non-Existent Users. 3. Select which method to handle mail for non-existent users a. Bounce with message: Enter your custom message to send to the correspondent with the bounced message. b. Forward to address: Enter the address you would like to receive the messages. c. Reject: The message will be rejected with a standard error mesage, no further options to be specified. 4. Once completed, select OK to confirm your settings. Please note: This only effects s sent to incorrectly entered addresses, messages sent to existing addresses or alias addresses will still be sent to the relevant mailbox. Bam Creative Guide Bam Creative

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