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2 WHAT S INSIDE ARCH One of a kind The BIG 5 TM Suite GAMOPOLIS Multi-game series RHINO TM Casino Management System AURORA 11 Slot machine 30 BUFFALO TM Universal Jackpot Server 8 PEACOCKS Progressive link ELEPHANT TM Remote Game Server TRINITY Multi-player solution LEOPARD TM Online Gaming Platform 40 PEOPLE AND MARKETS SlotSpan, Published by Casino Technology January, 2016 All rights reserved. For enquiries and comments: [email protected] [email protected] 2 casino-technology.com 3

3 Play the Gamovation Milo Borissov Founder, President and CEO D ear Customers, In 2016 Casino Technology is making another significant leap towards the innovations and uniqueness committed throughout our clear vision of providing the best possible products and outstanding technological solutions to the gaming world. Once a wise man said that a journey of thousands miles begins with a single step, thus starting the company s journey more than 15 years ago with the team s enthusiasm and bright ideas, enormous motivation and great belief in the successful creation of a reputable trade mark, now Casino Technology stands not only for the innovative high-quality products and gaming solutions both at the home markets and globally, but also for the integrity of the group of companies that has been diligently developed thoughout the years with loyalty, responsivness and sustainability. We keep on moving ahead by building bonds of trust founded of the exclusive value of our genuine products, business and partnership relations established to contribute the mutual growth and excellence within the gaming industry. Rossi McKee Vice President O ur mission exceeds the business boundaries and mirrors the milestones of the human values while addressing customers needs across our games, systems and solutions continuing to fortify, identify and niche all of our own credo: Caring while designing our products by studying the players mores and listening to operators preferences. Respect to the corporate team being a driving force behind all developments as well as to others, customers and partners helping us to improve every single day. Courage for assessing the results and learning the lessons of life and business. Trust by keeping the promises and seeding integrity as a fundamental ethic value. Responsibility for setting trends and bringing innovation to the gaming perceptions of the contemporary society. We love our work and commitment and will continue with the same passion, creativity and devotion, so we send our appreciation to all of the company s followers and wish them another exciting and inspirational year of GAMOVATION! SEE US AT THE FOLLOWING EVENTS ICE Totally Gaming ExCel London Exhibition Centre, UK 2-4 February Entertainment Arena Expo Bucharest, Romania 5-7 September Global Gaming Expo Las Vegas, Nevada, USA September Eastern European Gaming Summit Sofia, Bulgaria November Balkan Entertainment & Gaming Expo Sofia, Bulgaria November 4 casino-technology.com 5

4 HOT PRODUCTS SLOT MACHINES ARCH - THE MASTERPIECE IN THE CITY OF GAMES The outstanding industry premiere of ARCH at the leading gaming exhibitions at the end of last year boosted the evolution of the one-of-a kind ARCH slot machine into a new wave inspired by the Casino Technology s followers and admirers around the world. The search for the immersive gaming experience gave the momentum to specially dedicate a full HD multi-game series GAMOPOLIS ARCH including 20 unique titles of the popular GAMOPOLIS library complemented by the captivating jackpot theme THE CITY OF GAMES. PYRAMID OF GOLD, SCARAB STONE, RED BIRD AND GOLDEN DRAGON, WIZZARD BLIZZARD are just few of the authentic rich palette of GAMOPOLIS ARCH sharing next level of emotions to players demanding versatile entertainment. Featuring 42 full HD customized gaming display, the ARCH slot machine offers to all game lovers perfect viewing angle with crisp and clear image along with the anti-glare surface treatment. The second full HD auxiliary 24 monitor offers a bright visual content and facilitates the interactive game command by sensor technology. The inspirators of the ARCH design put an exclusive focus on the subconscious mental representation driven by the product and reflection of the scope of the natural visual field on the gaming experience and adapted the ARCH s display technology and its curved, horizontal radius to the optimal human sensuousness allowing ignorance of any factors of the environment which can reduce the game emotions. First in the gaming industry, the ARCH slot machine stands for the ultimate cutting edge technology and new dimension of gaming quality which operators and game fans around the world have never seen before! FEATURES 42 horizontal curved LED display, covering the natural range of vision Anti-glare surface treatment Full HD resolution and luminous outlook New ergonomic and simplified keyboard Interactive sensor management Built-in dynamic LED-lights High quality sound system 24 interactive command deck ACCESSORIES Dedicated jackpot signage and attractive full HD content DEDICATED MULTI-GAME PLATFORM WITH 20 AUTHENTIC TITLES Full HD resolution Interactive bonus features Smart mix of already established and succesfull games and exclusive, brand new titles Efficient set of intriguing game maths Guaranteeing maximum slot machine occupancy Available in ARCH cabinet only Dedicated jackpot signage and attractive full HD content 6 casino-technology.com 7

5 HOT PRODUCTS SLOT MACHINES 8 casino-technology.com 9

6 HOT PRODUCTS SLOT MACHINES the ultimate gaming adrenaline accelerator The redline between all Casino Technology s products is the insistence on top quality solutions both in design, features and performance. The indisputable track record over the years shows that Casino Technology is capable to create future-proof concepts and one of those game changers is the ultimate hit GAMOPOLIS, embodied by the enormous library of more than 250 titles with catchy graphics, original math models and volatility ranges created after a deep market study, research and analysis. In such diverse and competitive gaming markets like Europe, Africa and Latin America, GAMOPOLIS stands for its slogan THE CITY OF GAMES as no other vendor supplies similar scope of performing gaming titles embracing the players preferences of the regions. And this is a true fact evidenced by thousands units sold and installed worldwide. The strong leverage of the versions of GAMOPOLIS HIGHWAY and MULTISKIN series, reasonably has led the roadmap of the newest SPEEDWAY containing a volume of unique game titles with enhanced game play like Pick the Pig, Wild Clover, Dancing Dragons, Misty Forest, Silver Greek Giant, 13 Black Cats. The GAMOPOLIS SPEEDWAY offerings include game versions starting with 70 and 71, each featuring 40 unique games embedded with new system library and improved command reaction resulting into enhanced game play speed by 50% and logically reflecting to the customer s satisfaction. ARMSTRONG TM is the new gaming platform adopted in GAMOPOLIS SPEEDWAY series driven by the new trendy search of the operators for higher in-game interaction, accelerated gaming emotions and increase of slot machines efficiency per unit of time spent on device. The state of art software is combined with efficient resource utilization using green technology, powerful graphic engine, parallel control of 4 displays, secure boot option, compact design and small footprint. SPEEDWAY s combination of vast game options like pick-up bonuses, super games, novelty side bets, cascading reels, the favorite fruit games, hot sevens and bars is definitely giving an easy solution to operators who would like to reach the highest diversity on the floor and rely on the ultimate force of the proved GAMOPOLIS multigames freshly updated with a new collection of player s favorites. As a recognized multi-game maker, we had learned that the slot machines design and their ergonomic advantages, are driving the player s choice to play. The hot GAMOPOLIS SPEEDWAY series is housed in the glamorous AURORA Upright cabinet which successfully has accomplished the goal to be a magnet force behind players interest worldwide. Selected titles from GAMOPOLIS SPEEDWAY series will be released shortly for licensed online and mobile platforms, but first to be launched at the ELEPHANT remote game server. AURORA FEATURES Impressive Slim silhouette 2 x 24 panorama monitors Player interaction area with space provision for 7 touch monitor NEW: Improved button panel or OLED keyboard Option for completing with player tracking panels from the most popular CMS Ready for RHINO cashless system and BUFFALO Universal Jackpot Server ACCESSORIES Offered with new decorative top box model 10 3D Graphics acceleration Programmable real-time core for industrial communication protocols Premium secure boot option Parallel control of 4 displays casino-technology.com 11

7 HOT PRODUCTS SLOT MACHINES TANGRA II GAMOPOLIS multi game series embrace diverse range of sets created to answer all types of market preferences introducin intriguing math models, user-friendly interface and volatility ranges with a sophisticated selection of best game titles. GAMOPOLIS MULTISKIN released in versions 23, 24, 27, 28 each with 25 games, smartly selectable by five color coded groups of 5 different titles provide easy and uncomplicated choice for the players, fast new games enabling by a group activation, operations cost efficiency and simple title management. The games in each version are combined in Blue, Red, Green, Purple, Orange colored group by various criteria responding to different players habits and culture. GAMOPOLIS MULTISKIN games collection has been recording a significant popularity and warm acceptance especially amid the audience in the markets at the Latin American region. FEATURES A standard size Slant top and footprint, guaranteeing perfect fit in the line with the existing floor cabinets 24 main and 27 top panorama monitors 3rd small touch screen monitor for additional video streaming or enhanced player s controls. Easy integration with digital signage systems Powerful multi channel sound system New ergonomic keyboard featuring high quality large push buttons and optional sensor buttons Attractively designed front door featuring electro luminescent display Option for installing of different peripherals Option for completing with modules from the most popular CMS systems ACCESSORIES Offered with new decorative top box model 12 casino-technology.com 13

8 HOT PRODUCTS Unique color-coded multi-game concept in 4 stunning versions Winning lines: 20 Volatility: ** Top award: Winning lines: 15 Volatility: **** Top award: Winning lines:25 Volatility: **** Top award: Winning lines: 25 Volatility: ***** Top award: Winning lines: 15 Volatility: ** Top award: Winning lines: 40 Volatility: *** Top award:1 000 Winning lines: 40 Volatility: ***** Top award: 1000 Winning lines: 15 Volatility: ** Top award: Winning lines: 10 Volatility: ***** Top award: Winning lines: 30 Volatility: **** Top award: Winning lines: 50 Volatility: *** Top award:1 000 Winning lines:10 Volatility: ** Top award: Winning lines: 10 Volatility: **** Top award: Winning lines: 20 Volatility: ** Top award: Winning lines: 30 Volatility: *** Top award: Winning lines: 25 Volatility: ***** Top award: Winning lines: Turbo Volatility: *** Top award: Winning lines: 20 Volatility: *** Top award: Winning lines: 5 Volatility: *** Top award: 125 Winning lines: 25 Volatility: **** Top award: Winning lines: 20 Volatility: **** Top award: Winning lines: 25Volatility: ***** Top award: Winning lines:25 Volatility: *** Top award: Winning lines: 10 Volatility: **** Top award: Winning lines: 50 Volatility: *** Top award: Winning lines: 25 Volatility: **** Top award: Winning lines: 40 Volatility: **** Top award: Winning lines: 5 Volatility: *** Top award: 5 00 Winning lines: 100 Volatility: ** Top award: Winning lines: 10 Volatility: **** Top award: Winning lines: 10 Volatility: **** Top award: Winning lines: 15 Volatility: ** Top award: Winning lines: 15 Volatility: ***** Top award: Winning lines: 25 Volatility: **** Top award: Winning lines: Turbo Volatility: **** Top award: Winning lines: 50 Volatility: **** Top award: Winning lines:25 Volatility: **** Top award: Winning lines: 5 Volatility: ** Top award: Winning lines: 50 Volatility: *** Top award: Winning lines: 50 Volatility: *** Top award: casino-technology.com 15

9 PROGRESSIVE GAMES SLOT MACHINES W ith the company s bright idea of catching the mores, gaming perceptions and desires of the giant markets across the globe, Casino Technology bets on the innovative series of progressive Asian themed games, based on Chinese mythology and presented in the progressive jackpot link 8 PEACOCKS with a suite of 5 compelling titles - Peacock and Dragon, Five Blessings, The Great Warlord, Clover and Peacock, Magic Pearl. The blockbuster progressive link delivers a high adrenaline gaming rush boosted by the themed banks of AURORA machines and the dedicated Jackpot signage. The 8 PEACOCKS is a symbol driven 4-level standalone progressive link a combination triggers a bonus screen availing an opportunity to win prizes plus one of the four jackpot levels Mini, Minor, Major, Grand. Once within the bonus, a win of one of the progressive jackpot levels is guaranteed. The magnitude of the winnings completely depends on bet. Max prize for BET 388: 8 Male peacocks hits GRAND Jackpot 7 Male peacocks or 8 Female peacocks hits 8 PEACOCKS bonus 2 Wild symbols Peacock on reels 2 and 4 simultaneously trigger the BO- NUS. A Bonus screen appears showing 18 Eggs, half of which are male and another half - female. The player picks 8 eggs, each one hiding either Male peacock or Female peacock symbol. a win 500 x BET + MAJOR Jackpot 5 or 6 Male peacocks hits a win 15 x BET + MINOR Jackpot 1, 2, 3 or 4 Male peacock hits a win 5 x BET + MINI Jackpot 16 casino-technology.com 17

10 COMING SOON COMING SOON CASINO PRINCE II betting terminal TRINITY multi-game multi-player solution - All-in-One, one for player Server-based gaming has been one of the buzzwords in the industry for some years now provoking the interest of both operators, vendors and games creative studios around the globe. In its core origin, the server-based (SB) technology means accelerated access to multiple game packages and the ability to draw more yield from one betting device plus reduced operational costs of game equipment management, maintenance and upgrade. TRINITY TM is simply a prominent result from the evolution driven by the SB technology plus Casino Technology s innovative aspiration to define new dimensions of gaming interaction fueled by the ever-growing demand for players to engage in different experience across multiple platforms. TRINITY TM is leveraging the power of Casino Technology s leadership in land-based gaming by enabling exciting betting options on virtual sports and horse racing supplemented by traditional popular table games in a single gaming device. TRINITY TM is the 21 century metamorphose of the racino concept boosted by the limitless server-based gaming technology rampingup the minds of the game designers and efforts of the industry experts to deliver entertainment in a macro sense embracing the hi-tech engines into multi-player solution. The expanded scope of betting options results in higher player appeal, longer time on device and enhanced client convenience due to the all-in-one concept. TRINITY TM is presented with CASINO PRINCE II betting terminals featuring an ideal ergonomic match of TRINITY gaming content. The modular design of CASINO PRINCE enhanced by scalability of CASINO PRINCESS mobile terminals, fully-configurable to work in a convergent environment, allows a range of custom floor layout and flexible solutions for optimizing the casino space, enabling more people wagering at the same time, while preserving the sense of privacy. The successful mix of next generation technology and rich serverbased content make TRINITY TM a highly desired acquisition for any casino operator who would like to stimulate the slot floor occupancy by appealing new type of players without investing a pile of money in different types of gaming devices. 18 casino-technology.com 19

11 2 1 9 PRODUCT ON FOCUS denomination, max bet, etc. An auto-play option makes the play even smoother. The 1-level or 3-level stand-alone jackpot integrated in the bingo multi-game adds even more excitement, allowing to flexibly customize the jackpot settings and set different levels according to operators needs. Happy players mean longer stay, resulting in increased revenue for operators. As BINGOGATOR is hosted on Casino Technology s ELEPHANT Remote Game Server, players can also enjoy the exciting games from the series in the comfort of their own homes, confirming BINGOGATOR s unbeatable advantages over the classic bingo technology and way of playing casino-technology.com fashioned paper cards, as the system automatically doles out player s numbers every time a group of balls is drawn. In addition they can keep track of much more cards than thought humanly possible. The BINGOGATOR software allows to keep track of the winning numbers without an extra effort on the part of its players, even when playing simultaneously with multiple cards. This increases significantly the chance of a bingo player to win. One of the biggest advantages of BINGOGATOR s technology is that it prevents any mistakes in the process of marking off the numbers or calling a bingo as the marking is done automatically, keeping the game running smooth. In addition player can opt for extra balls in order to provide an extra boost of winning chances. The experience is5 further enhanced by the ability to choose from a variety of game parameters, including ball draw speed, 2 TOMB RICHES BINGO and JESTER S BINGO allow players to experience the bingo thrill on a whole new level, providing increased interaction and comfort. With BINGOGATOR players don t have to mark off numbers on old- 5 2 ACCESSORIES Offered with decorative top box models available by customer request a brand new bingo experience! As electronic bingo incorporates both modern technology and classic game rules, it attracts the younger generation of customers who had previously thought that bingo was for senior citizens. 2 FEATURES 2 x 22 panorama displays Directed Sound System 2.0 Ergonomic keyboard button placement Option for installing of different peripherals Option for completing with modules from the most popular CMS systems F BINGOGATOR 9 5 GATOR orget about the overcrowded bingo halls with middle-aged ladies, marking off numbers on paper cards and hanging on the words of a monotone caller. The future of bingo is more exciting than ever due to the new opportunities provided by the latest gaming technologies! More and more players across the world are turning to electronic bingo because of the speed, flexibility, and novelty interactive and jackpot options it brought to the traditional game of chance. Answering to the increased need of 9 the industry, e-bingo solutions within Casino Technology launched a new electronic multi-bingo link, combining the convenience of the digital technology with the excitement of live game. The new line was especially developed for the Asian and Latin American markets where bingo is a common way of entertaining for a very wide scope of population. The BINGOGATOR multi-game link, presented exclusively in the new, compact GATOR slant top, provides an unbeatable attraction for players from all ages with a fascinating mix of 4 bingo games. The sophisticated software and flexible settings of BINGO BEST, BINGO FAST, KING S 9 SLOT MACHINES 4 21

12 THE BIG 5 TM THE BIG 5 TM KONRAD GILL, igaming Director Casino Technology Interactive Casino Technology together with its Interactive division has built a strong reputation throughout the innovative multichannel solution THE BIG 5 TM providing a real convergence between offline and online gaming. What are the customer s testimonials of the system suite and what do you think is the greatest advantage of the product? C onvergence is increasingly prevalent in the hightechnology world. Convergence influences consumers to accept new technologies and changes the way we see technology. According to some studies before, people who weren t computer literate were more likely to embrace the Internet, video-on-demand, and so on if they could -- at least initially -- access these technologies through their televisions or smartphones. Since Computer-Media convergence got really established in the last couple of years and meanwhile reached billions of people around the world performing the biggest library of content the world has ever seen, this break-through had laid down the foundation of overall convergence in business, lifestyle, entertainment and leisure. We have been in the position to both develop and use convergence technology while adapting this innovation in the gaming business, so this is how THE BIG 5 TM was born 5 unique systems capable to handle and enable full-size online and land-based casino operation and applications seamless within a legal framework environment. The greatest advantage of the THE BIG 5 TM suite is that operators are able to use their strong brand, marketing and casino experience to kill 2 flies with one strike while operating with various effective features such as cross jackpots, seamless wallets and convergent promotions. Extending the land based presence of our clients to online did not only open a second revenue stream but proved to be also a big marketing boost. We are proud to say that our clients have experienced real convergence that has decreased their operational costs, strengthen customers relationships and improved the whole casino floor performance. Konrad Gill works in the gaming field for about 15 years first in the field of AWP Operations, Slot Machines and Casino Systems. Konrad established and leads Casino Technology Interactive Team with focus on online gaming content and Convergences Systems since casino-technology.com 23

13 THE BIG 5 TM THE BIG 5 TM In which directions will THE BIG 5 TM develop and which markets will demand more such systems? Currently and in the following months we are investing and focusing on simplifying the usability of our systems suite so that it becomes more and more invisible and seamless for users and operators. As part of our development strategy we are working hard to strengthen our position as a mobile content and application provider. Our main goal is to accomplish the same gaming user experience regardless the betting channel used. Living in the very dynamic world driven by the rapid speed of technological developments and innovations in the gaming industry, we have noticed that latest trends in the sector are focused on the convergence between land-based and online gaming. No wonder most of operators in both emerging and wellestablished markets are taking the advantage by implementing multichannel system in order to stay relevant and competitive on the market. It is not easy to consolidate two completely separate business activities as per provisioned in many regulations, but through THE BIG 5 TM suite we can achieve it. Why have you chosen the online sector for your career development in the recent years? This field combines two of my biggest passions - IT and gaming. Convergence is the key to the future in almost every aspect of everyday lives. The interface between IT and our physical world, how we create it and how we make use of it is one of the fields where the future of us and our descendants is directed. Gaming and entertainment is a small but vital and important part of the lifestyle of the contemporary society and in our industry we have the freedom to toy with new ideas and concepts. What do you think can be done better in regard with crossbusiness opportunities created by the convergence environment? The big challenge is not so much the development and implementation of such systems but are the legal and regulatory matters. As a new field many legislators and jurisdictions are not up-to-date with technology and are not making use of the advantages such systems can bring. Fortunately, more and more legislators are getting their heads around the technological reality and start thinking about connecting online and traditional gaming in their legal frames, but there is a lot of work still to be done. As a developers, manufacturers and vendors we should play a leading role in this process as we should declare, technologically prove and evidence the transparency of the business processes and full legal compliance that could be achieved very easy by utilization of convergence gaming systems like our BIG 5 suite. The essence of the integrity between business and authorities is the mutual understanding of the practical aspects of the operational processes, that s why through promoting our unique all-in-one solution we always aim to comply and follow all technical, legal and operational market requirements. 24 casino-technology.com 25

14 THE BIG 5 TM THE BIG 5 TM CASINO MANAGEMENT SYSTEM Accounting Monitoring Cashless Reception Marketing Player Tracking Promo Kiosk Live game RHINO Casino Management System provides operators with a wide range of tools and options to improve the control on the slot floor and the quality of customer service while optimizing the management and operational processes. DIMITAR MUHOVSKI, Systems Project Manager RHINO TM Cashless Casino Management System is defined as the heart of THE BIG 5 TM suite. Was it a successful product development concept with regard to the complete roadmap of the system suite looking from the current perspective? T he most important testimonial of a product success is the number of sales. For a period of 18 months more than 3000 slot machines located in prestigious casino and gaming club properties in Eastern Europe, Africa and Asia have been linked to the system. Since the launch of the system by the end of 2013, the RHINO TM Casino Management System has been the common background for developing of the complete functionality and infrastructure of the multichannel solution THE BIG 5 TM suite. The integration with the rest four systems of the collective brand the ELEPHANT TM Remote Game Server, the BUFFALO TM Universal Jackpot Server, the LION TM Money Management Solution and the LEOPARD TM Online Gaming Platform has completed the full convergence environment and made real the seamless bridge between the online and land-based sectors. The pre-set modularity of the RHINOTM Casino Management System s architecture establishes a solid foundation for development of functionality layers and utilization in various aspects of the legal and technical compliance for the emerging markets without being a heavy resourceconsumable application, but more likely scalable, high efficient and upgradable tool following the flexibility of pay-as-you-go philosophy of the business. RHINO TM system features a full-size casino modules and features, but to what extended have you succeeded to introduce it to Casino Technology s customers? The highest added value of the RHINO TM system is the complexity and user-friendly interface that could be easily adapted to the individual operator s needs. Full size casino properties and slot gaming clubs adopt different modules and features depending on the regulation framework, operations flowchart, business concept and corporate goals. We can even accomplish budget solutions for smaller locations based on Accounting, Reporting and Jackpot functionality configurations requiring minor infrastructure investment for the operators which seems to be a great advantage at many markets. On the other side, operation networks covering a wider territory are acquiring benefits from the entirety of the BIG 5 TM suite by introducing the full configuration throughout all betting locations enabling Cashless, Player Tracking, Marketing, Live Games, Promotions and Reception by RHINO TM complemented by the Wide Area Progressive of BUFFALO TM along with a real time monitoring and global data synchronization. In markets where the online and remote betting are regulated we ve even installed a complete seamless environment allowing users to access their player s e-wallets both on the floor or remotely by running the full system suite THE BIG 5 TM. Which of the modules would you define as a Casino Technology s added value? The Cashless, Promotional and multifunctional Promo kiosk are the modules which differentiate RHINO TM from other alternative products. Behind development roadmap here interlace long years of experience, study, research, analysis of gaming operation processes and Having more than 10 years of combined gaming experience in the industry both with casino and slot operations and systems design, development integration and project management. 26 casino-technology.com 27

15 THE BIG 5 TM THE BIG 5 TM relationships between a casino and a player assessed within a real casino environment at various markets. None value can justify the usability and know-how available through these modules by installation of the RHINO TM system, because they provide a systematic and reliable source of innovation, information and customer care accessible at a glance both by players, personnel and experts at various hierarchical levels within a single gaming operation group. What is the biggest advantage of RHINO TM system comparing to other competitive products? The essence of our concept and the system engineering approach is to store and upload the whole data into a single virtual data storage which can be accessed, filtered and managed dynamically by the operator through user-friendly desktop or mobile applications or can be integrated with third party systems, gaming platforms and applications. Assuming this is not a standard data base software but very complicated dedicated system designed to work in the gaming field which usually is a high regulated and controlled business, makes the above objectives and concept explicitly difficult for completion in terms of usability, stability and security, but ultimately RHINO TM stands for all of this. Anyway the uniqueness comes from the fact that by having RHINO TM installed on the floor any licensed operator can diversify the business and goes online by simply adding the rest four systems from the BIG 5 TM suite and benefiting from the assets of the extended customer database, marketing and accountancy knowledge created in the landbased operations. The ultimate commitment from the staff and the management is the crucial point for the successful introduction of a new system in general. How Casino Technology facilitates this process? What is your know-how and experience? MARRIOTT highly admired Casino Technology s products In Q4 of 2015 the luxurious Cairo Marriott Hotel & Omar Khayyam Casino, a member of the globally renowned hotel brand welcomed the best selection of multi-games series GAMOPOLIS HIGHWAY and linked all slot machines on the floor to the Casino Management System RHINO and the Universal Jackpot Server BUFFALO, part of Casino Technology s sophisticated system suite THE BIG 5. Reaching impressive performance results by the products and recognizing the company as a trustworthy technology partner, Lamberto Graglia, Director of the casino explained: The machines are very well liked by our customers, so much so that I can tell you the SENSA PLUS machines paid for themselves in the first month of operation which is astonishing and very rarely. Lamberto Graglia Director of Cairo Marriott Hotel & Omar Khayyam Casino Casino Technology s role in introduction and training onsite during the systems installation is vital. Apart from the traditional education about the system s functions, options and settings within various levels of the operation structure, our experts are coaching the users how to improve all processes and create a new level of customer service, operations optimization and efficiency. Deep understanding and proper usage of the RHINO TM on daily basis increases the qualification of the staff and visitors satisfaction so then the higher revenues become absolutely normal. The Jackpot systems are MUST HAVE products on any contemporary casino floor, because still their contribution to the daily occupancy of the installed slot machines is valued to more than 25-30% of the total bet. What is Casino Technology experience with Jackpot systems? The company has long term year experience developing Progressive Jackpots and RHINO is fully compliant to all slot machines operated by the group and sets improved standards for customer service and increased casino management efficiency. RHINO facilitates the players to control their account via a RFID card and move easily their credits from one machine to another without requiring the assistance of an attendant. Customers are extremely satisfied by the opportunity to get daily bonuses for the accumulated points, as well as lottery and prize draw tickets. The casino staff is also highly motivated to promote the system to the casino visitors, because RHINO enhance the better understanding of the customers need and their playing incentives. Using RHINO Casino Management System for a year now definitely has given us a strong, competitive advantage and contributed to the better group results. said Anton Mihov, General Manager of Palms Mercur casinos in Bulgaria. Anton Mihov General Manager of Palms Mercur casinos in Bulgaria 28 casino-technology.com 29

16 THE BIG 5 TM Mystery progressive jackpots. Several years ago we designed and positioned one of the few mystery progressive controllers called Fusion linking any brand of machine by SAS protocol. This concept has become very popular and 90% of the sales deals of slot machines banks produced by us have leaded to new orders of universal jackpot solutions for the whole floor. In addition we ve utilized a dedicated jackpot visualization engine called WIZZY CAST TM which enables drag and drop technology for multimedia, sounds, video streaming, player tracking interface and picture in picture allowing the operators to design, bespoke, manage and broadcast various visual content to indoor and outdoor signages both for jackpot and multimedia. BUFFALO TM jackpot controller is also called Universal? Could you give more insides about the product concept and its utilization? with an extensive range of electronic slot machines and betting terminals gaming machines, electronic roulettes, remote terminals, online desktop and mobile platforms. It features a wide number of mathematical jackpot and gaming concepts proven as very effective at different markets. The system settings application is very user friendly and allows dynamic adaptations of hit frequency, prize levels, contribution percentages, remote connection and disconnection of banks of machines as well as establishment of a global mystery jackpot concepts both in convergent or divergent context. BUFFALO TM can also work as a progressive jackpot controller for dedicated progressive slot game content which makes the spectrum of product s occupation and life really wide. What is Casino Technology s vision in regard to further product development of both RHINO TM and BUFFALO TM? customers demand. The constant hunger for smart features bringing direct benefit to the players and casinos will never be satisfied, so we are working hard to identify new niches to boost the users interest and key performance indicators through our systems. We are investing perpetually in technology and design of systems architecture, interface and security which results in an improved interactivity and intuitiveness for the users, extended market and jurisdiction coverage, social responsibility and prevention of addictive players behavior, as well as transforming the information into a consistent library of business knowledge and case studies which is a must for accomplishment of the business objectives and leadership in a competitive market environment within the gaming industry. Such example is the new embedded SMIB and Player Tracking module with 5.5 LED display which would enable multi-currency transfers, ticketing, automated interface for other services and products offered by the operator as well as interactive access to the user s e-wallet. THE BIG 5 TM for balancing the total jackpot increment by machines with high RTP percentages, which affects strongly the general slot floor revenue. Only in BUFFALO TM exists the feature to define the cycle of saturation of jackpot hits. Universal Jackpot Server BUFFALO TM is a hardwareless system working Development roadmap of systems is defined by the industry trends and the Which of Buffalo s features are unique and not introduced by others? Player tracking module 4,3 touch panel Compact version, fitting up to 90% of the popular slot cabinets VGA output 1024x 768 SAS support All in one connector Definitely this is the Scatter jackpot concept which has a social nature giving an incentive to the users to play longer and creates a real trust in the operator s loyalty. Also added exceptions to apply jackpot increment by machine and by game are very important BUFFALO Universal Jackpot Server employs proved jackpot math models and functionality suitable for online and landbased venues. It enables various configurations and flexible settings as well as linking of online game content and landbased groups of machines to the same jackpot. WizzyCast TM Jackpot Visualization Engine 30 casino-technology.com 31

17 THE BIG 5 TM THE BIG 5 TM ELEPHANT Remote Game Server As Business Development Manager at Casino Technology Interactive, Adrian Toshkov shares his vast experience and online gaming expertise in evolving state-of-the-art systems ELEPHANT, LEOPARD and LION. ELEPHANT Remote Game Server offers access through a simple API integration to a variety of online and mobile games from Casino Technology s huge library, as well as third party game content. ADRIAN TOSHKOV, Business Development Manager at Casino Technology Interactive The remote gaming is gaining a momentum all over Europe and other emerging digital markets globally. Where Casino Technology is positioned and what are your strengths comparing to other vendors? A s a company incorporated and operating in the Eastern Europe, I could say that Casino Technology Interactive has grown and established a very solid presence in the local market and the neighbouring countries. Our gaming concepts and casino games are very wellrecognised among the customers and the operators who have opted for our content as core elements of their casino preposition. We are keeping a close eye of the emerging markets globally however, we believe that a sustainable growth and solid long term profitability could be achieved only in a regulated environment. Our intention is to increase our presence in Eastern Europe following the regulation roadmap and interacting closely with all the stakeholders and keeping up the good work with the already established offshore jurisdictions such as Malta. We have made our first steps in a mature market such as Spain obtaining a local license allowing us to be among the first 4 online casino vendors in the market. The efforts we intend to take in Spain will give us the chance to evaluate how our games are performing in such a competitive and heavily regulated market and hopefully will give us the confidence to move onto the newly regulated markets in Europe. When it comes to the differentiation from our competitors, we believe that our casino portfolio offers a great diversity of casino concepts combining traditional themes and very market specific graphics such as the concept of PEACOCK AND DRAGON especially tailored for the Asian audience. We are proud to specialize in creating slot experience for real casino players emphasizing on the mathematical engines behind the game while considering the local market preferences. Along quality casino products we compliment the operators with unique jackpot configuration which enables them to interact with players on a whole new level. The enhanced set of functionalities of the BUFFALO Universal Jackpot server allows the operator to link all the casino slots or a group of games in a four level configuration with variety of visualization options. Last but not least, I would like to highlight the latest addition to the portfolio of products, our mobile HTML 5 games, a long waited and well-planned move for the ELEPHANT TM Remote Game Server. Casino Technology Interactive division is more than happy to be able to offer our customers the opportunity to experience their favourite games with the ease of single mobile or tablet screen touch. The online gaming experts have different interpretations about preferences of the online customers but certain essence spread within the business is that slot game concepts popular online do not match land-based choice of players. What is Casino Technology s approach in selection of games and titles for the ELEPHANT TM Remote Game Server? Is there any feedback from different markets? The above statement comes as a result of the fact that the casino audiences and target market of the big international online companies is the population between This brings them to vendors portfolios brimming with a wide range of visual effects and branding tactics rather than the real thrill of the game. The operators in most of the cases use branded games as acquisition tool due to the high level of brand recognition. In most of the markets where Casino Technology Interactive has distributed the proprietary online content and our dedicated land based products are popular and we could assess that the most played online games match and perform at the same levels. They have been designed to entertain the land based customer, however their presence in an online environment gives a strong alternative of the above mentioned casino vendors who are relying on their graphical and visual assets. 32 casino-technology.com 33

18 THE BIG 5 TM THE BIG 5 TM How ELEPHANT TM Remote Game Server can interfere with online platform providers and solutions? The open architecture of the ELEPHANT TM Remote Game Server makes it extremely versatile when it comes to integrations with third party online platform and aggregators. We have tried to compile the most simple and comprehensive API document which allows the operators to integrate and switch on our content within couple of weeks. All the integration we have completed so far have proved the flexibility and compatibility with all kind of platforms and industry solutions. We are constantly looking to enrich our portfolio not only with original Casino Technology titles but also with other casino vendors interested to collaborate with our network of customers. External Feeds Fetch Feeds External Game Engine Provider Heartbeat External Game Engine Provider Connector What is the added value of the Casino Technology s game content adapted for remote and mobile applications? Simplicity...to have the most popular gaming titles at your fingers. Popularity which ensures customer retention and stands for the sheer wealth of an out-performers gearing up the transition from land-based to online. Sustainability.. proved and backed up by decades of gaming innovation and bright ideas turned into cash pots for the operators. The skill-based and social gaming might be one of the most progressing new trends defined for some jurisdictions. How Casino Technology is preparing for it and are there any steps in this field? Back-Office User Browser Gateway / Load Balancer View, Update, Manage Entries Admin Back-Office WebApp Manual Payment External Payment Provider Payment Provider Interface We have been observing the social gaming market for the last couple of years with a great interest and anticipation. Along with the dynamic development of the social gaming industry, we have been actively searching for the right partner to enter this exciting and trendy vertical until we struck a deal with one of the most innovative social gaming platforms in Facebook called Playsino available under the name Bingo World. Entering the social gaming world is qualified as a great progress for the company due to the reported excellent results complemented by a great feedback from the customers. How LEOPARD TM Online Gaming Platform distinguish from the various platforms offered by your competitors? LEOPARD TM is a fully integrated gaming platform with the most popular gaming vendors and payment methods on the market and we are constantly looking to add new products and features to increase its competitiveness. We are identifying the increasing need for sophisticated CRM modules within the gaming industry and our aim and goal is to focus on improving the players behavior segmentation with certain key parameters that will trigger automating marketing and bonus features simultaneously. This will impact favorably not only the acquisition channels, but the whole retention cycle and will significantly increase the lifetime value of the player. Furthermore, the swift integration we have with the Casino Management System RHINO TM and the BUFFALO TM Universal Jackpot Server allows the land based operators to communicate and interact with the players in a completely new way. The extended functionality mix between the three systems gives the operators the chance to monitor, plan and execute marketing activities based on the land based and online performance of the player which undoubtedly enhances the user experience, grows the initial install configurations and efficiency and reaffirms the future proof ROI. Do you provide a WHITE LABEL model for the LEOPARD TM Online Gaming Platform and what are the advantages for the operators? The LEOPARD TM holds Class 4 license in Malta which offers great opportunities for operators who are considering to enter the online sector with their brand using Heartbeat Send s Work Processing WebApp Run Scheduled Reports Run Scheduled Jobs Database Customer WebApp 34 casino-technology.com 35

19 THE BIG 5 TM THE BIG 5 TM the white label revenue share model which is very popular in the gaming world. This particular approach gives the small and medium operators the flexibility to develop their online brand with minimum investment for hardware and software and in the same time take advantage of a turn-key solution with various payment gateways through integration with leading payment services providers, advanced business and marketing tools as well as sophisticated accounting and reporting instruments enabling an effective and precise control on the online operations. Have you accomplished the Convergence in action and what are the benefits for the operators? Through our unique THE BIG 5 TM convergence suite we are not only changing the way operators manage and run their casino business, however we are reinventing the way how the companies interact and communicate with the players. The entire experience which the player receives through the multiple channels broadcasting the game content and pure entertainment, playing for huge casino jackpots straight from home and the convenience of managing their cash balance with a single point of registration makes the real difference for users. We managed to create an environment equally efficient and amusing both for the operator and the customer bridging the gap between the traditional land - based operation and the vibrant online gaming world. LEOPARD LEOPARD Online Gaming Online Gaming Platform Platform features a features a complete complete online online gaming gaming infrastructure infrastructure including including a a reliable reliable back-office back-office platform platform and advanced and advanced accounting accounting and reporting and tools. reporting tools. What is the role of the money management system LION TM with regard to execution of the convergence environment and facilitation of best services to the users? Online Gaming Platform I believe, the LION TM as a part of the whole convergent suite is fundamental element which mediates the real transition of the casino balance of the player into his online equivalent. Furthermore, as we had witnessed in the past couple of year regulators have been imposing extremely harsh measures when it comes to anti-money laundering procedures and transparency. We managed to create a product which facilitates the transfer of money from online to offline environment and simultaneosly promotes the desired integrity into the equation customer and operator. 36 casino-technology.com 37

20 THE BIG 5 TM THE BIG 5 TM LION MONEY MANAGEMENT SYSTEM MONEY MANAGEMENT SYSTEM For any gaming business, facilitating an easy and efficient payment system is essential for both operators and players. Clients should be provided with a variety of payment options within a convenient and secure environment as the faster and easier the payment process, the more likely players come back. On the other hand, businesses should have all the accountability and safety of transactions they may need. In order to optimize and link all available payment channels, Casino Technology launched an advanced money management system operating under EU States license, whereby cashin-cash-out payment transactions from physical cash into electronic money in a closed loop environment occur using a seamless land-based/online e-wallet. The fully automated cash-in/cashout technology of LION Money Management System is an essential part of 21st century system suite for multichannel gaming THE BIG 5. It offers an automated cash-in-cashout platform allowing unification of player wallets for multichannel gaming including land-based, online & mobile/tablet in a highly secure, transparent and real-time manageable environment. LION Money Management System can help casino businesses improve customer retention by offering more efficient service delivery along with lower operating costs. Easy to use consumer interface based on universal ATM style comes paired with enhanced accountability as all transactions are recorded and the data can be accessed by both operators and clients. Every client transaction requires a personal identification number (PIN) for the payment to be completed. Multi site cash flow transparency and real time data transfer significantly reduce money management risk, resulting in even greater safety. LION provides significant financial advantages due to the highly competitive transaction fees for funding consumers e-wallets, along with increased scope of payment channels. Cash and credits can be transferred between multiple locations as well as between online casino and physical venue of an operator within minutes. In addition it delivers an industry leading staff tipping system, resulting in increased gratuity payments and improved staff satisfaction. LION benefits greatly both businesses and players as it provides operators with the option to enable a seamless environment while the player can keep a single balance for all of his payment activities, explained Konrad Gill, igaming Director of Casino Technology. Money Management System establishes and manages transactions within an integrated players e-wallet in land-based and online casino environment Statistics shows that a customer is more likely to return to the same venue where his information has already been stored. Connected to RHINO Casino Management System, LION delivers enhanced operational control and efficiency by reducing the physical cash handling and staff occupancy and minimizing errors and discrepancies. Furthermore, its compatibility with LEOPARD Online Casino Management Platform provides a complete and efficient payment infrastructure, closing the cycle of a seamless multichannel gaming. Land-based, online and mobile operations are blended together allowing a fluid flow of e-wallet funds across the system, synchronised with the CMS promotional points, bonuses and loyalty campaigns. 38 casino-technology.com 39

21 PEOPLE AND MARKETS PEOPLE AND MARKETS ELENA SHATEROVA, International Sales Director BULGARIAN MARKET Casino Technology is the pioneer of the Bulgarian market with more than 15 years of experience. What do you think is the company s greatest asset? O ur corporate strategy has always been boosted by innovation and sustainability. When the company was established more than 15 years ago, the business environment of the gaming industry as well as the regulation in Bulgaria differed in many aspects, but undoubtedly Casino Technology used to be a key factor here. A remarkable progress has been achieved in the product development, the industry legal framework, the market segmentation and Royal Palms casino saturation all driven by the modern business catalysts - the plenitude of high-technology gaming solutions, cutting-edge entertainment and players products, everlasting appetite for innovations which creates the competitive field for both gaming operators and manufacturers. Bulgarian operators are following the trend of globalization trying to promote the hottest products of the leading international brands, but primarily they trust Casino Technology which was the first Bulgarian licensed manufacturing company with a special worldwide recognition for bench-marked developments in the gaming industry that had shaped the perception of slot machines diversity combining multiple titles into one platform and let the player select his favorites available in a single multi-game slot machine. This exceptional discovery grounded on a mighty engineering and technological innovation in design and production of gaming devices has become the greatest asset not only for the company, but for the whole gaming world because it has provided the gaming operators with know-how of products diversity, flexible offerings and superior satisfaction of players and visitors. As part of Casino Technology s firm determination to build up a long-term partnerships, we support our Bulgarian and Balkan clients to the best possible extend throughout a regional sales and services structures facilitating daily customers communications, consultations, expert services and professional technical support. Paving the road of the Bulgarian native production of gaming equipment, slot machines, video slot game content and gaming systems and solutions, the company possesses a major market share at the domestic and neighboring markets following the constant commitment to deliver high-quality products and effective business services at competitive prices. Right after the online segment was legally provisioned for Bulgaria in 2012 Casino Technology was the first company who introduced a complete convergence system solution called THE BIG 5 suite elaborating the concept of seamless synergy between land-based and online gaming. With various installations in the leading operators networks ELENA SHATEROVA, International Sales Director at Casino Technology with 10 years of professional experience in the gaming industry. Elena coordinates the operations of the sales department across the globe by establishing goals and monitoring the company sales strategy. 40 casino-technology.com 41

22 PEOPLE AND MARKETS PEOPLE AND MARKETS and casino properties in the country, Casino Technology keeps on setting trends and is a preferred brand for the local customers not only for its products but also for the expertise of the whole team and the renowned industry reputation. Flexibly adapting the globally recognized series to fit different markets, client profiles and legal requirements, in recent years Company managed to consolidate and expand its presence at traditional casino markets and beyond. Which were the highlights of company s production and what were the most demanded products by customers in 2015? Usually Casino Technology s success is a synonym of a multi-game series. In 2015 this was the GAMOPOLIS HIGHWAY series. Originated from the corporate tradition of creating and positioning a plead of awardwinning concepts, Casino Technology puts a special emphasis on further developing and promoting the best-selling brand GAMOPOLIS with the market tailored versions HIGHWAY and SPEEDWAY, each consisting of 40 titles. GAMOPOLIS HIGHWAY and SPEEDWAY games combinations allow players to navigate easily amid their favorite titles without changing the machine which logically extends the time on device and increase the efficiency per a time unit spent on device. The demand of the product was also dictated by the prominent design of the AURORA Upright slot machine which stands behind the ergonomic, comfort and quality advantages of the whole bank of machines installed on a spot. Last year was recorded a serious accomplishment for the systems portfolio too, because the multichannel system suite THE BIG 5 including 5 sophisticated systems was launched in full at the Bulgarian market. The Casino Management System RHINO and Universal Jackpot Server BUFFALO part of the collective suite are the first Bulgarian products in the sector which obtained international certificates for quality and compliance and were chosen by leading Bulgarian operation groups to enhance the decision making processes, customer relationships, optimize marketing programs and expenses as well as bring the control and monitoring at a new quality stage. In 2016 we do expect great interest and business coming from the premium line ARCH featuring a dedicated full HD multi-game set from the famous GAMOPOLIS series but with a bright and outstanding look and design employing 42 horizontal gaming customized display and an array of interactive gamers and entertainment features and configurations. What is your trademark for keeping the clients trust? Trust is built on persistence, responsivness and honesty. These are the moral values enclosed to any corporate department objectives. Being loyal to customers and keeping promises no matter of the scope and size of the business have been always a key to success. Another trademark of the corporate vision is the flexibility and the individual approach we employ to every single detail that can result in customers satisfaction. Expanding relationships, markets and product portfolio should be backed up by mutual trust, brand confidence and high-quality standards, so this is the message transferred by each employee in performing their role to answer the customers needs and contribute to the company s prosperity. Bulgarian market is developing very fast and keeps staying at the edge of gaming industry innovations. How Casino Technology is strengthening its leading positions within such competitive environment? With more than 15 years of proven track record, Casino Technology has build a strong reputation in Bulgaria. Throughout the years, the company has contributed to the market quality growth by bringing highest-quality gaming equipment and industry excellence in game design, manufacturing, servicing and conceptualization of gaming in all aspects. The constant investments in technology, industry know-how, research and development has cemented Casino Technology s positions both at the domestic and global markets and the same increased the country s popularity as a high rated gaming depot in Europe. What is your analysis of the role of women in the industry? What are the main contributions that women provide to this sector? To walk in someone else s shoes is a very valuable virtue in business and life in general. In my opinion women show real compassion when it comes to dealing with teams or business partners which is a huge advantage. Being in an international work environment as well as conducting negotiations with customers and partners at different levels and markets, I have noticed that female managers in the gaming industry have built their career success on key skills and competences like extraordinary business logic combined with strong intuition, focus on the perspectives, passion for work, multitasking and attention to details. In my opinion, the gender of a professional doesn t make a big difference for the career growth because any industry requires competence, experience, loyalty and work commitment which combined with a strong self motivation and satisfaction ensures the good results. Casino Ritz Our clients adore playing on GAMOPOLIS HIGHWAY because the multigame series combines a wide range of game concepts, themes, volatility, graphics and images. The multi-game series is also designed according to the latest technology trends as well as the clients high expectations. The rich portfolio of themes and games satisfies all kind of players preferences. Clients can easily select their favourite titles through the user friendly interface EASY FIND integrated in the multigame, said Radka Aleksieva, Slot Manager at Casino Ritz. Casino Ritz has installed more than 50 GAMOPOLIS HIGHWAY in different cabinets from Casino Technology such as SENSA, TANGRA, AURORA Upright cabinet. With the huge success of the HIGHWAY version we have decided to take the next opportunity by installing the latest version GAMOPOLIS SPEEDWAY to the glamorous slot machines of Casino Technology in December With their innovative concepts and high financial resulsts, the multi-game series GAMOPOLIS TM is a topperfoming product for Casino Ritz. Radka Alekova, Slot Manager, Casino Ritz 42 casino-technology.com 43

23 PEOPLE AND MARKETS PEOPLE AND MARKETS MARTIN IVANOV, Business Development Manager ROMANIAN MARKET What are the challenges you have experienced while establishing the company in Romania? B eing a neighbouring country, an emerging EU member, Romania has always been a target market for Bulgarian manufacturers. In 2006 I took the responsibility to establish a Romanian company to represent Casino Technology the biggest Eastern European gaming manufacturer. Having the ultimate support and dedication from the company s headquarter in Sofia, I had the clear vision to open a new core market for Casino Technology backed up by knowledgeable and motivated team of professionals, high-leveled customer care and innovative products that should have brought the added value to the company s image and satisfaction of local gaming operators. Over the years we ve faced various challenges regarding legal and technical compliance of the products, proper product positioning strategy in a very competitive business environment. Having said that I should admit it hasn t been easy at all, but the biggest accomplishment from today s perspective is the fact that players and gamers in Romania have called the brand and the games amongst their first choices for gaming experience. This have strengthen the business relationships with some of the leading operators in the country like MAX BET, Game World, Million - part of the Ritzio International brand, Clasik Poker SRL, Grand Casino, Casino Palace and others. MARTIN IVANOV, Managing Director of Advanced Technology Innovations SRL (a member of CT Group of companies). Solid economical background and gaming experience of more than 9 years with Casino Technology. What makes one product successful on the Romanian market? Romanians adopt very fast any new technology and are passionate followers of interactive, dynamic and thrilling gaming concepts. This is the solid soil which have raised the great popularity of the multi-game series. The trend set by players and operators is to install versatile multi-game platforms employing intriguing game concepts and smart player selection amid a wide range of game features, math, themes and volatility. Romanians are also very demanding to the design and have vigilant eyes to graphics, ornaments, details and colors which often becomes a serious reason to like or dislike a certain product. The overall appearance and product presentation created by the cuttingedge cabinet of a slot machine or attractiveness of a jackpot concept is also crucial for the successful product introduction.based on the above analysis, we ve learned our lessons and have adopted a new philosophy for product development which have been giving very good results. Which is the most beloved product of Casino Technology in Romania? GAMOPOLIS HIGHWAY is the most demanded product on the market at the moment. With a wide array of versions each with 40 titles we offer more than 200 unique games library. GAMOPOLIS TM series has become a leading out-performer wherever it has been placed. GAMOPOLIS HIGHWAY is also housed in the glamorous AURORA UPRIGHT cabinet or TANGRA TOUCH SLANT TOP making them one of the hottest slot machines to play on any casino floor in Romania keeping operators satisfied and players enjoyed longer. 44 casino-technology.com 45

24 PEOPLE AND MARKETS Casino AFI PALACE PEOPLE AND MARKETS The new Romanian Law established a ground for new products, systems and online business. How Casino Technology can respond to this and are there products ready? Besides our hit products for land-based casinos, the company has been amid the pioneers showing convergence in action with the state-of-the-art system suite THE BIG 5 by combining 5 sophisticated systems RHINO TM, BUFFALO, ELEPHANT TM, LEOPARD TM and LION TM. The suite provides the ultimate technology environment for linking land-based and online operations under a single casino brand, coupled with world-class service and compelling casino content. The flexible options and advanced tools of RHINO Casino Management System with newly added live game module and BUFFALO Universal Jackpot Server provide operators with the opportunity to improve slot floor performance and control, retain patrons and attract new customers a mighty advantage recognized by casino operation groups. BUFFALO is a server less technology developed and customized for various customer s groups and player s behavior, irreproachably functioning with RHINO as well as WIDE AREA PROGRESSIVE JACKPOT. The company has also a rich game content for online casinos which allows us to be successful promoting our slot games to various online operators across the country. Name the first three features outshining Casino Technology among the others. First and most important - we are leading the market with the widest range of slot games certified and available for Romanian market. Second, offering premium, classy and high-technology range of slot machines cabinets, all well accepted by the choosy customers here is a real advantage. Third and ever lasting is the high-quality of service and local support we guarantee to our customers. How did the company enrich you during these years and what does motivate you to keep on going ahead? Nine years of my life I have spent with really good professionals, people whom I can trust and follow. This fact has given me the incentives to learn, understand and perform a vast experience in an industry I haven t been familiar before. The achieved results and the valualble relationships both with customers and the team keep me motivated for going ahead and explore new opportunities. Casino Bonus, Romania 46 casino-technology.com 47

25 PEOPLE AND MARKETS PEOPLE AND MARKETS NEBOJSA JELIC, BUSINESS DEVELOPMENT MANAGER SERBIA, MACEDONIA You have positioned Casino Technology s wide range of slot games, miltiplayer and jackpot systems and cutting-edge technology solutions at the most challenging territories bordering the European Union. What is the key reason for the company s success at those Balkan markets? A s a Bulgarian headquartered company with over 15 years of proven track record, Casino Technology has built its leadership positions and outstanding visionary image in the gaming industry not only in its home country but also by the global brand recognition. Of course, the successful formula behind the company was first proved at the domestic market and shortly after that multiplied in Eastern Europe and especially by the neighboring countries who have followed the path of the emerging NEBOJSA JELIC, Business Development Manager and head of the Serbian representative and support center located in Belgrade. Possessing a vast gaming knowledge, engineering background and expert reputation, Nebojsa Jelich successfully has led the business establishment for Casino Technology Group at the neighbouring markets in Serbia, Macedonia, Republica Srpska and Croatia. markets. Having all that in my mind, I have had the strong advantage to develop the business in my territories with an arsenal of multi-game titles and innovative slot machines responding to the Balkan characteristics and nature and gaining great popularity around. Being a native Serbian and living in a very risky and unsure economical and geopolitical environment also had given me the expertise, relationships and life lessons to acquire the appropriate business knowledge and behaviour which was vital for the corporate objectives as well as promoting the Company s brand in the most effective way here. Undoubtedly, in order to record progress in any business a line of booming products is a must, so in fact this seemed to be the key reason on the company s success on the Balkan markets along with the strong motivation to position our licensed and very competitive games, concepts and technological solutions in order to support efficiently the operators and leverage the level of the gaming industry in our region, being a part of the former Yugoslavia. What goals and challenges are you projecting for the company in 2016? My team in Serbia and the corporate business development division stay focused on expanding at the Balkans market even further by introducing the latest company s achievements and solutions in gaming having the positive outcome of the installations with leading operators and groups in the region. For few years now Casino Technology have been investing in marketing and promotion of the GAMOPOLIS series of games at the integrated casino resorts located on the Greek Macedonian border opened predominantly for tourists not for locals. The mass audience of visitors there are Greeks living at the North who love to spend leisure time in the casino resorts around Gevgelija and Dojran in Macedonia as well as play and entertain with their favorite games. Our multi-game products have been their favorites for years and the introduction of the newest GAMOPOLIS HIGHWAY series linked to MOTORMANIA jackpot hit amazing levels of performance which logically provoked the interest of other gaming operators in Macedonia who operate in the countryside and the capital. Since the new legislative changes adoption in Macedonia some months ago, Princess Casino, Macedonia 48 casino-technology.com 49

26 PEOPLE AND MARKETS PEOPLE AND MARKETS there have been a demand for new products and casino management systems for the traditional gaming club networks, so by the end of 2015 Casino Technology placed the best selling upright slot machines SENSA and slant top TANGRA equipped with top performing sets of HIGHWAY series, each consisting of 40 titles and kept recording growing popularity amongst the local players and tourists. Similar is the situation in Croatia which after becoming a EU member opened doors to both European manufacturers and operation groups to explore the market and increase the level of the gaming industry by offering modern concepts and marketing strategy aiming to appeal and entertain various consumers affected by the geographical and economical influence of the nearing countries as Italy, Austria, Slovenia, Bosnia and Herzegovina as well the touristic profile of Croatia annually attracting millions of visitors to their famous Adriatic resorts. In 2015 Casino Technology successfully passed approvals from the Croatian Ministry of Finance of the best sellers in the product portfolio - the GAMOPOLIS HIGHWAY series as well as the future-proof RHINO TM Casino Management System and BUFFALO Universal Jackpot Server, so the launch of these remarkable products is scheduled for beginning of 2016 and we look forward to evaluate our potential progress at the market through strategic partners managing gaming networks across the country. Definitely, as we use to say in Serbia keep the new roads and the old friendships, we continue to explore new business horizons while keeping satisfied our loyal partners and customers by offering turnkey gaming solutions and world-class support through our professionals in Belgrade consolidating efforts and experience to extend the brand positioning and competitiveness of the products. Following that we continue to promote and launch the newest products with key customers and partners licensed in Serbia who are confident in the quality and vision of Casino Technology and see us as a reliable partner for the future. This comes as another inspiration for us witnessing the brimming convergence wave in Europe and legalizing the remote and online gaming operations in the region. Casino Technology launched full-sized functionality through the revolutionary multi-channel suite THE BIG 5 and proved compliance and suitability to this new market segment, so many operators had requested our proprietary online and mobile game content available through the ELEPHANT Remote Game Server and the unique progressive feature enabled through the BUFFALO Universal Jackpot Server. This is the next dimension of gaming, I believe, thus as an innovator and technological progressor at the Balkans we are ready to provide it. What is the business lesson you will never forget? Before engaging with Casino Technology as a Managing Director of the representative office in Serbia, I was living and working abroad for many years which showed me the different faces of the business both in strictly regulated and more liberal markets. When I came back to Belgrade and started to supervise the corporate operations here, I realized that first and most important objective was to fight against usage of non-licensed or copied gaming products establishing the ground of unfair competition which seemed to be a mass practice in Serbia and some of the neighboring markets. Scrutinizing the existing regulations I was forced to find a way to protect the copyrights of Casino Technology and convince the operators in the benefits of using licensed and authentic products. Believe me, it was a very hard job both in communication with the institutions and control bodies who should have understood the importance and essence of the technical compliance of the products as well as the gaming operators who should have changed their business pragmatism into true customer loyalty and legality so much needed at our markets. That was a huge lesson to me and a long road walked which fortunately brought me and the company to a reputable position in the sector. The efforts and obstacles we passed definitely continue to payoff today for the entire company s network and partners. What motivates you and makes you a successful manager? Our dedicated team of professionals who are doing their best to answer all customers needs motivates me every single day. Even though I have many years of experience in the business I still learn and gain important knowledge by interacting with clients, players and experts in the gaming field which give me a strong incentive to go further and win new goals and business challenges. 50 casino-technology.com 51

27 PEOPLE AND MARKETS PEOPLE AND MARKETS IVAN ZOUMPALOV, Business Development CENTRAL EUROPE In your opinion, what is the company s milestone for the region you are developing? C establishment asino Technology has walked a long mile since the of our office in the Chech Republic in The proximity to our customers and target markets in Europe as well as the two hours distance to the headquarter of the company defines the strategical importance of our office as a major hub for providing services at the emerging markets in the heart of the European union. The favorable position and corporate infrastructure strengthen by the skillful team of gaming professionals having a long expertise in testing, assembly, set-up, configurations, technical support and maintenance of gaming equipment correspond to the company outreach for enhancing the business positioning and improve markets penetration in the region. Our best selling product lines the multi-game series GAMOPOLIS TM available in both UPRIGHT and SLANT TOP cabinets headed by the hot slot machine AURORA TM are fully compliant to the legal and technical requirements of the target markets in Czech republic, Baltics states, Malta, Portugal, a part of Spain as well as Northern Cyprus. Our brand is well recognized by the players in those countries who definitely prefer to make a choice amongst a wide range of games available in one platform or machine, thus our multi-game sets perform excellent both in full-sized casino properties or street gaming clubs. Such good example is Malta whereas in a market strictly regulated and segmented by the local jurisdiction, Casino Technology is a top rated brand known for the absolute blockbuster games Aztec Gold, Ramesses the Great, Lucky Clover, Lucky Racoon, Queen of Fruits and others available through various compilations adopted to the provisioned casino or street requirements. Our reputation in Malta is a must have brand, IVAN ZOUMPALOV has been working at Casino Technology since He headed the representative corporate office and support center located in Prague, Czech Republic since its opening. Zoumpalov and his team has a significant contribution to the market expansion of Casino Technology in the region as well as the international and overseas technical and sales support of the group of companies. Rocks Casino, Cyprus because it guarantees three generations customers interest and trust plus the firstmover advantage in the street segment. Casino Technology has also very strong presence at the Turkish operators dominating market of Northern Cyprus where we occupy a market share of more than 20% transmitting the popularity of the games also for the new openings of integrated resorts at the island, delivering superior service and product quality to their guests. The company has made certain investments in study and research of the emerging market in Spain type B requirements for one of the provinces. A significant achievement for the past 12 months is the Spanish certification of the RHINO TM Casino Management System as well as the ELEPHANT TM Remote Game Server and recently released a dedicated compilation of GAMOPOLIS TM multi-game series adapted to ELEPHANT TM employing more than 100 titles approved for the online segment in Spain and being selected as one of the first four game content sources for Casino de Madrid, owner of the first online gaming license. Lately, the company recorded another milestone by setting a collaboration for Portugal. We had a symbolic footstep in Portugal from before, but now we strongly believe that our newest products will be well accepted and will establish a significant presence at the market in a short term with the kind facilitation of our partners there. What are the ingredients for a bestseller multigame or a slot machine? With our vast experience and proven track record particularly in providing compelling multigame concepts and cutting-edge technology, the Company has not only understood the ingredients adjacent to the success, but has been able to set trends in gaming in Europe. A hit game concept or a slot 52 casino-technology.com 53

28 PEOPLE AND MARKETS PEOPLE AND MARKETS machine supposes a very fine mixture of art, innovation and technical precision. It must be eye catching on first sight, very well technically produced and developed, offering ergonomic and user friendly features to customers and players. At the same time a bestseller should provide not only irresistible entertainment and new gaming experience, but also the feeling of confidence and comfort which would play major role in retaining customers. Additionally, it should have the right math, volatility and graphics which keep the players absolutely satisfied letting them spend more time on device and return on a regular basis, while on other page generating high revenue for the operator. It s a pure alchemy. What are the most important gaming trends in the heart of Europe for 2016? We are living in the mobile and online era, so we all witness and conclude the increased demand for linking landbased to online operations by means of Casino Oracle, Malta innovative, creative and complete system solutions designed to answer all of the operators and players needs. That is why I see Casino Technology s multichannel system suite THE BIG 5 TM as a mighty advantage for the stakeholders in Europe which stands for the integrity of the business and legislators in term of the convergence and boundless market. What are your professional goals for 2016? We are looking forward to the most significant European event - the ICE Totally Gaming where I expect a great performance including plenty closed deals, satisfied customers and visitors of our stand. Going back to my work place I will keep on striving for higher results in promoting and implementing Casino Technology s novelties to new prospects across the region, expanding our business network as well as proving our leadership positions by offering high-quality products, added value services and latest technology developments. SONYA NIKOLOVA, Business Development Director ASIA & AFRICA As Business Development Director you are responsible for creating opportunities for the company on various markets. Are there specific principles for a successful establishment on any market? T The progress is driving the developments in any aspect of the business. Nowadays, dynamics of the gaming industry determines progress as a combination of sustainability, innovation, respect, responsibility and integrity, all employed in the corporate code of conduct adopted by the company and messaged to the audience through Casino Technology s industry reputation and brand recognition. The Business Development team, as a first point of contact for many markets has the major role of introduction and relationship establishments following strictly the moral and business ethics of the company tailored in a proper communication, presence and follow up that could lead to a new business for the company. Apart from the in-depth market and product knowledge which gives the essence of any new contact or opportunities exploration, the business development process very often has adjacent aspects related to legal and technical compliance, products development and adaptations, funding, risk assessment and creation of a business strategy which particularly gives the real challenge to whom may answer only strong commitment, team work and long term field experience. SONYA NIKOLOVA, In her capacity as a Chairman of the Board of Directors since the foundation of the Company she has performed a key role in global brand positioning, sales and business development team coaching and Company growth at the world markets. 54 casino-technology.com 55

29 PEOPLE AND MARKETS PEOPLE AND MARKETS How would you describe the recent progress in the business developments? During the years we have been renowned for the high quality of products and services delivered to our clients worldwide. This fact has been opening doors for us at new, emerging destinations, but I would like to outline our achievements for regions which differ a lot from our core markets in Europe and Latin America due to the fact that we had to design, adapt and certify brand new product lines compliant to the legal and technical requirements of the jurisdictions such as Macau, Korea, Philippines and South Africa. Player s comfort, versatile gaming experience and entertainment has always been of high priority for us while designing the concepts, thus we ve engaged the creative team as well as dedicated experts to consolidate know-how, studies and analysis to produce a captivating product line responding to mores, tastes and favorites of the players. The Progressive link 8 Peacocks with the themed game suite of 5 titles leaded by the Peacock and Dragon title was born to deliver the unprecedented emotional and fortune belief of the Asians in a format, model and visual appearance approximating their expectations of a true gaming experience. The first installation of the series was committed by the famous KANGWON LAND CASINO in Korea, selected on a bid procedure amid leading casino equipment vendors. The series also was successfully introduced in casino properties in Cambodia and soon is anticipated the launch of the progressive games in the Philippines. Answering to the increased need of e-bingo solutions within the industry, Casino Technology launched a new electronic multi-bingo link dressed in a BINGO GATOR ТМ cabinet, combining the convenience of the digital technology with the excitement of the popular live game. The new line was especially developed for the Asian and Latin American markets where bingo is a common way of entertaining for a very wide scope of population. We added also a three leveled progressive jackpot and released online and mobile versions of the games which put an advanced finish of the whole product package. The online performance and popularity have rated the e-bingo series amongst the top three gaming concepts in the interactive segment, so we are looking forward to see players evaluation. Following the global success of the multi-game series GAMOPOLIS, Casino Technology released a multi-game platform adapted and compliant to the LPM jurisdiction in South Africa as well as accomplished a number of installations through the partner distribution network at the market. The magic formula of mixing concepts, themes and math in GAMOPOLIS HIGHWAY series had brought more business for us in Kenya, Uganda, Egypt and other countries in Africa whereas the games housed in our best selling slot cabinets and linked to themed jackpots are the ultimate leaders measured by their key performance indicators. Through the years Casino Technology has proven to be one of the best multi-game makers in the gaming industry, what is the corporate message for 2016? Our biggest strength is the ultimate understanding of players behavior, preferences, gaming excitement and thrill boosters which let them return again and again to their favorite game. The recent corporate library consists of more than 300 unique game titles mixed into smart multi-game platforms targeting vast players profiles and preferred market features. We ve been renowned for our outstanding contribution into the multi-game concept positioning at the world markets started back in 2002 and logically a slot machine with multi-game has been the best performer for the past 12 months this is the AURORA UPRIGHT MACHINE with GAMOPOLIS HIGHWAY series of games. Having said that, I would like to underline that simultaneously we released different multi-games platforms like MULTISKIN ТМ, HIGHWAY ТМ, SPEEDWAY ТМ each featuring between 25 and 40 unique games tailored to the specific target markets which had been extremely challenging and risky step utilizing lots of sources in product development. Today I am happy to share that this strategical step has been paying off as we are one of the very few vendors in the world offering such big library of successful and genuine titles. Our endeavors to explore more novelty concepts that would increase revenues and give incentives to play and entertain the audience have breathed life into an exceptional new giant in the City of Games the one and only ARCH ТМ slot machine featuring full HD, multi-game palette of 20 unique games. All these rich offerings have been immediately recognized and welcomed by the most profound gaming operations groups, so the conclusion is that our City of Games grows bigger and claiming citizenship is a worthy investment. What is the reason why Casino Technology leads the curve and sets trends in the gaming industry? Over the years we ve recorded a number of memorable achievements which definitely reaffirm our credo to deliver not only exceptional and innovative products, but also to define trends and exclusive outcome to players which differentiate from other vendors. This is evident in the appearance of each particular bank of machines described 56 casino-technology.com 57 Casino Pyramids, Uganda

30 PEOPLE AND MARKETS PEOPLE AND MARKETS by the outstanding luminous contours of the glamorous AURORA and premium ARCH slot machines, or a multi-game interface while navigating titles by the patented EASY FIND, allowing quick and comprehensive selection of games by bonus types, volatility and similarity. We give even more to our customers and partners by disposing our industry experience, flexibility and leadership needed for the successful positioning and setting the products considering the competitiveness of the market environment blended with the players preferences. We do care for what we are doing and involve our products and operations experts into all stages of business development and sales to ensure the excellence of any deal. Designing the all-in-one system suite THE BIG 5 we managed to provide another valuable advantage of erasing the borders between classic and online gaming by combining 5 sophisticated systems into a single solution - RHINO Casino Management System, ELEPHANT Remote Game Server, BUFFALO Universal Jackpot Server, LEOPARD Online Gaming Platform and LION Money Management System. The visionary concept of the multi-channel solution behind THE BIG 5 suite has created high expectations from our customers, partners as well as the world experts observing the progress of the convergence boom and we ve accomplished installations both at the core and new territories linking thousands of slot machines through our RHINO CMS located in gaming operations and full size casinos in Europe, Africa and Asia. This lays the ground for further growth, product and business development expansion in all known gaming sectors not only in quantity, but also for enriching the business solutions tailored to changing regulations and market dynamics. Kangwon Land Casino Being in the industry for more than 10 years, how would you describe the ongoing evolution of the relationships between the gaming equipment manufactures and the operators having in mind the rapid technology boom in gaming? The trustworthy collaboration in gaming is being built upon mutual efforts of both vendors and operators to achieve highest results and players satisfaction, but over the years this delicate connection has acquired more diverse outlook. Nowadays, we believe that manufacturers should conduct more deep analysis of the operators needs and serve as technological partners in gaming or simply integrate the best and most efficient solutions considering the dual, future-proof return of investment. We always give more to our clients and partners to educate, consult, train and convince them about the advantages of a certain new gaming concept, adopted technology or a product feature which inevitably would become a musthave tool to facilitate the immersive gaming and entertainment experience of the end-users without forcing them to change habits or preferences but rather follow them. Today, this comes as an updated statement for all those elusive millenials who are changing the perceptions of classic gaming by their demand for interactivity, ultimately progressing are only those who attempt to be daringly innovative and dress up the new cutting-edge technology in the most spectacular and prominent gaming emotion. The exclusive Korean KANGWON LAND CASINO endorsed the ultimate blockbuster 8 PEACOCKS Another acknowledgment of the Casino Technology s mastership of creating a substantial floor presence came with the recent installations of the glamorous AURORA slot machines equipped with the Asian themed progressive link 8 PEACOCKS in the one a of kind casino in Korea granting admission of both locals and foreign visitors. Combining a suite of 5 compelling titles - Peacock and Dragon, Five Blessings, The Great Warlord, Clover and Peacock and Magic Pearl, the progressive link 8 PEACOCKS went live at the New Year s Eve promising a mix of centerpiece options to draw in the crowds and prove as a new brand sensation in KANGWON LAND CASINO housing 200 table games and over a thousand slot machines and video games. The unique gambling style of Koreans renowned with a high adrenaline search fits perfect to the 8 PEACOCKS progressive concept and I am convinced in further maximizing new players appeal and hold ensured by the game innovation brought to the floor by Casino Technology said Jin K.Sun, the distributor of Casino Technology in Korea. 58 Kangwon Land Casino casino-technology.com 59

31 PEOPLE AND MARKETS PEOPLE AND MARKETS GEORGI KOPRINAROV, МANAGING DIRECTOR PERU How can you describe 2015 in terms of business development and company s achievements? What was the market share the company has succeeded to gain in Peru this year? T he year was probably the most successful in Peru as business development and gaining of market share, achieved by the local company Transatlantic Gaming SAC, part of Casino Technology Group. For few years now we have built a strong reputation as a company developing innovative and inspiring products. The great multigame series GAMOPOLIS have become a success story all over. As a recognized multi-game maker the excellence delivered by the distinct design of the slot machines featuring a wide scope of ergonomic advantages for the players had became really important, because the latest series of cabinets such as the elegant AURORA upright and the impressive TANGRA slant top have contributed to our goal to become a magnet both for players and operators. Over the years, we ve established a strong team of professionals which turned to be one of the assets of the company here as well as a steering force of moving power ahead to success. Enforcing both the products and team strengths of our business structure in Peru, in 2015 we increased considerably our presence in the whole country, offering wider content to the end-customers the audience. This had led not only to reinforcing the existing commercial relations, positioning the product portfolio on a bigger scale on the national territory, but also had served as a catalyst of numerous new alliances with the most prestigious operators who decided to trust us. We increased significantly our market share and by the end of the year we proudly announced that we established business relationships with almost all operators in Peru making our games availableto the the players nationwide, from the most luxury casino properties like Golden Palace and Atlantic City in Lima to the small gaming halls in the province, being spread throughout the whole Peruvian territory from the Chilean border on south up to the Ecuadorian on North, and from the Pacific coast on west, across the Andes to East. Such achievement complemented the global positioning of Casino Technology brand as a leading manufacturer in the gaming industry capable to bring recognizable dynamics in a huge territory and diversified audience distinguished from the traditional core markets of the company in Europe. What are the customers reports regarding GAMOPOLIS? Customers recognize the GAMOPOLIS series as a product which offers a wide range of game concepts with exciting mathematical models, eye catching graphics, and attractive sounds. That is what all game providers are striving to offer, focusing and studying on the details, but here is the evidence that is making Casino Technology an unique multigame provider: a successful diversity of games offered in the GAMOPOLIS mix, satisfying the players preferences, adding values to the comfort and gaming experience acquired by the player while enjoying the ergonomy of the slot machines and the intuitive game interface easy navigation, extendable screen for the game selection, simple and easy recognition by the game icons or classification by game features. GEORGI KOPRINAROV, Мanaging Director, TransAtlantic Gaming, Peru Since 2011 he heads the Casino Technology s structure and team in Lima. His efforts helped to consolidate the Company s brand in Peru and the region as one of the most successful overseas offices of the Company. 60 casino-technology.com 61

32 PEOPLE AND MARKETS PEOPLE AND MARKETS How do you see the future development of the global hit multigame series GAMOPOLIS in the coming years? In short terms, we are going to continue increasing the range of the GAMOPOLIS series products available for the Peruvian audience, starting with GAMOPOLIS HIGHWAY series including 40 games, which already have been proven as ultimate blockbusters on other markets. Also, we have positive expectations about the introduction of the newest SPEEDWAY series offering improved interface and enhanced gameplay. The GAMOPOLIS ARCH multi-game series, specially dedicated to the first in the industry ARCH slant top machine featuring 42 horizontal, curved LED display is going to be released with selection of best titles employing full HD resolution and vivid colors. But in medium terms, in my opinion the future of gaming belongs to the synergy of the landbased and online. Having the advantageous, long-term experience in the land-based gaming sector, we have no doubts that Casino Technology is fully prepared to offer a turnkey solutions inclusive of extended game content library popular under the GAMOPOLIS brand but also a wide range of multi-channel betting options empowered by a revolutionary new technology and business approach. In some markets Casino Technology s Interactive division has already introduced successfully the concept of the City of Games adapting the GAMOPOLIS library to innovative, nonconventional gaming channels, thus we hope that soon the Peruvian market is going to follow similar trend. Do you have a special formula to overcome the market s competitors and what is it? Our brand recognition and the significant coverage of the Peruvian market have been achieved due to the excellent business relations with the local operators. We always look after our clients and try to be their fellow friend and supporter in accomplishment of continuous and optimal pertformance which doesn t end with a particular commercial deal, but it stands for a lifetime guarantee and respect which complies in full with Casino Technology s corporate vision. Golden Palace, Peru VIP experience for Casino City Atlantic Why did you decide to install Casino Technology s products on your casino floor? As one of the leading casino operators in Peru with a solid tradition in providing the best gaming experience in the country, Casino City Atlantic has received excellent recommendations for Casino Technology s machines but also witnessed their constant progress through the solid performance assessment in other casinos. Following our standard practices to install any new brand on a trial, we have to acknowledge that during that period Casino Technology made a remarkable track record which had won our confidence that Casino City Atlantic opened doors to a reliable and trustworthy business partner. This is the reason why in the beginning of 2015 we decided to launch several units from the luxury line AURORA with the attractive multi-game series GAMOPOLIS MULTISKIN versions 23 and 24 and later we added the spectacular TANGRA slant top with next versions 27 and 28 of the successful series. What makes Casino Technology s products standing out from the crowd? The most and significant advantage is the absolute smart mix of titles combined into the multi-game series GAMOPOLIS attracting various players and satisfying their tastes for themes, compelling graphics and intriguing features, but from operational point of view the added value of your product is the option to individually configure the RTP percentage for each game in the multi-game platform. Moreover, we found AURORA and TANGRA s design help maximizing the new player appeal and hold. What is the key to the products success in the casino? The experts of both Casino City Atlantic and Casino Technology selected the best spot for the machines during the trial targeting to accomplish the optimal outreach of the players profiles in the zone. In our opinion, the games math models are simple and easy to understand. The keyboard layout and button deck s configurations are intuitive and user friendly allowing better interaction during the game. On the other hand, Casino Technology s constant support and product promotion encouraged our clients to overcome their initial resistance and gave them incentives to play and trust the new machines in the casino. You firstly installed the AURORA Upright cabinet, why did you decide to add TANGRA slant top in your VIP zone? We strongly believe that we will repeat AURORA s success by adding TANGRA slant top on the floor. Moreover, our brand new VIP zone is completely built on the idea of providing mainly slant top cabinets which would create the intimacy preferred by game lovers, thus TANGRA in combination with the variety of GAMOPOLIS multigame series creates the perfect solution for our marketing strategy. Victor Cardoso Operations Manager at Casino City Atlantic 62 casino-technology.com 63

33 PEOPLE AND MARKETS PEOPLE AND MARKETS LILIANA CANDELINO, Business Development LATIN AMERICA What do you think make the company s products so preferable by the operators and customers in Latin America? Which are your target markets? C LILIANA CANDELINO, With a solid background in business development at the gaming markets in Latin America, Liliana Candelino joined Casino Technology team in 2012 to enforce further expansion and positioning of the company and the products at the newly regulated and emerging markets in the region. asino Technology has always been able to set trends and introduce innovative concepts, entertaining features and compelling game designs to customers and players on the Latin American market by providing state-of-theart products and highest expertise by a team of professionals. Our goal is to occupy key positions in the region and be present in all markets where gambling is legal. The significant achievement in 2015 year was the delivery of one container of the glamorous AURORA slot machines with GAMOPOLIS multi-game series which became the introductory and key installation of our products in Argentina at the benchmark casino property Hipodromo Argentino de Palermo with more than 4,000 gaming machines on the floor. This year we do expect to extend our market positions and benefit by the high growth potential in Argentina by importing wider scope of our hot product lines including the revolutionary convergence THE BIG 5 system suite and remote betting solution. Argentina is a big market with more than slot machines and hundreds of slot clubs and casinos all around the country which stands for a great perspective for Casino Technology s latest product developments and innovations. In 2016 the company will also launch the best seller AURORA with the multi-game GAMOPOLIS ТМ HIGHWAY 67 linked to our proprietary BUFFALO Universal Jackpot Server at Raddison Montevideo in Uruguay where we have the chance to penetrate the market and if products are accepted well by the locals to enlarge our presence and target more installations with Hipodromo, Argentina leading casino groups. Another important market for us is Chile where our 40 titled multigame series have proved to be amongst the top performing products and reasonably have got the trust of Enjoy casino group which is called as one of the leading Chilean gaming operators. The forthcoming installation of the AURORA Upright machines with the global hit GAMOPOLIS HIGHWAY in their newest casino property in San Andres, Colombia would definitely give us the impetus to explore more opportunities in the region. Which is the outstanding product of the company in the market and why? Without a shadow of a doubt this is the multigame GAMOPOLIS MULTISKIN 27 and 28 winning the hearts and the minds in the Latin region and reaching an enormous success 64 casino-technology.com 65

34 PEOPLE AND MARKETS PEOPLE AND MARKETS without any pretenders in the region as these are the only multi-game platforms featuring such a big and smartly tailored variety of games and maths with different betting and bonusing options packed with a maximum fun for the player without changing a slot machine. Our key customers are eager to install the exceptional ARCH slot machine on their casino floors, too. The unique 42 horizontal curved display generates a high adrenaline rush and provides the next level gaming experience to players through its specially dedicated multigame series GAMOPOLIS ARCH. We and they do believe that the immersive gaming experience of the full HD multi-game content blended with the one-of-a kind technology and design of the ARCH slot machine are going to shape the perceptions of entertaining and gaming at this part of the globe. Will you present a product specially dedicated to the Latin American market? Our team is constantly working on the analysis of games performance and preferences by region and markets and listens carefully to the operators and players desires. The game mix presented in the newest certified GAMOPOLIS HIGHWAY version is designed to deliver the plenitude of game features, themes, math models and volatility favorite to majority of the players here. The most popular and beloved titles from the rich GAMOPOLIS library are DANCING DRAGONS, WOLF VALLEY(turbo), RAMESSES THE GREAT, SECRET OF GIZA, FLUFTAILS, ESMERALDA, THE PYRAMID OF RAMESSES, TREASURE HILL, all included into the total out-performers GAMOPOLIS MULTISKIN versions 27 and 28. Multigames are the most preferred products in our region and we clearly see the big difference comparing to single game machines. The players in Colombia, Panama and Chile enjoy their favorite machine on the floor navigating between many games and choosing titles by lines, features, volatility ranges without moving to another machine, thus the ultimate success of our GAMOPOLIS HIGHWAY versions 60, 61, 63 and 67 testifies this. What do you expect from the upcoming grand exhibitions in the next year? Year after year we are climbing the ladder of progress with a constant dose of products innovation, bright gaming ideas and solutions, more friends and partners at the emerging global markets. Each show brings us closer to our customers and establishes bonds of trust. The recent launch of the premium ARCH slot machine with the dedicated full HD multigame series GAMOPOLIS ARCH provoked the great interest from our customers in Latin America and we do expect to see them live in most prestigious casino venues soon. The top quality product lines such as ARCH, AURORA, GAMOPOLIS SPEEDWAY and the multichannel systems suite THE BIG 5 are to be decisively promoted to our target markets in Chile, Argentina, Uruguay as we do believe that their genius engineering and gaming spirit would satisfy customers demand here. What challenges have you experienced and what have they taught you? Being responsible for developing a very challenging and competitive markets in Latin America, I have been involved in facilitation of local promoters who support players to understand and enjoy the machines and the games delivered by us. In some of my markets still the single games dominate the large casino floors so I ve had to put all my efforts in educating the promoters, casino staff of my clients and even players to show and demonstrate all advantages of the multigame series and particularly our approach to make best sellers like GAMOPOLIS series. Our operation and support team is working closely with the customers and provides on site trainings for their personnel, guides decision makers about most suitable and optimal settings of the machines to guarantee best revenue results. Fortunately our hard work and commitment is harvesting the popularity of our products in the region, lots of open doors and the strong professional reputation of the company in the gaming industry in Latin America. 66 casino-technology.com 67 Radisson, Uruguay

35 PEOPLE AND MARKETS PEOPLE AND MARKETS ALEXANDER GORNAKOV, CEO ALTO GAMING US MARKETS How is Alto Gaming capitalizing on the successful formula with Casino Technology? What inherent strengths do you bring to the new markets? T relationship, he special symbiosis between us creates a very strong knowhow, market and product approach that leads us in all aspects of the business. Partnering in gaming industry is vital and more actual than ever witnessing great mergers last 2 years. Consolidation of minds, ideas, efforts, cultural and geographical peculiarities, market experience, customers relationships is everything that makes one business worthy for strategical partners alike us and Casino Technology. Alto Gaming has licensed some of the best performing and popular games and products of Casino Technology, paving the way for even greater expansion of the Company in the USA. Its products were accepted and provoked great interest from the clients is devoted to the next significant steps together and primarily positioning of the outstanding ARCH TM and HOT ROD TM Slot machines. What makes Alto Gaming products unique compared to others on the market? The message is initially written in the company s name, so that our team of professionals always stand on the cutting-edge of technological wave by providing state-ofthe-art products that people cannot forget and would like to keep playing on. Last year we managed to establish a valuable collaboration with the globally renowned HOT ROD brand which led to an enormous success at G2E Las Vegas where the première of the HOT ROD Slot Machine took place and attracted a great number of visitors and customers enchanted by the glamorous automotive look as well as ALEXANDER GORNAKOV, Founder and CEO, Alternative Gaming Solutions, USA has the vision to develop innovative gaming experience for the new generation of customers and players. 68 casino-technology.com 69

36 PEOPLE AND MARKETS PEOPLE AND MARKETS the outstanding features and game design. Apart from the premium product lines, Alto Gaming is investing and working extensively into specific games details, industrial designs, applications and gaming systems that have proving our reputation of a visionary company providing ideas out-of-the-box and reaching new horizons with innovative solutions. What can clients expect from Alto Gaming in 2016? In short-term we plan to have a blast at the upcoming ICE Totally Gaming show together with Casino Technology and popularize HOT ROD TM slot machine worldwide. In mid and long term, we are looking forward to the successful introductions of the American and Asian bespoken products as well as enhancing the production capacity of the facilities in USA. Together with Casino Technology, Alto Gaming has been working actively in development of progressive series of games targeting the markets in Asia-Pacific. First feedback from the market is expected shortly and if the players and operators confirm that the gaming formula behind the Asian themed, progressive 8 PEACOCKS TM link is working, then we have the real chances to diversify our presence in that part of the gaming world which undoubtedly would create more solid foundation for further growth. What are the strongest interactive features of your new games that will appeal to a younger demographic in the casinos? The creativity and the ability of the team to make original, exciting and fresh game concepts turned out to be our key to win the hearts and the minds of the younger generation players. As part of this generation, I am pretty much aware of their habits and desires when looking at the gigantic basket of entertainment options. In other words, what is the strongest motive for the youngsters to decide how to spend their leisure time and how to have fun? We give them a great answer by introducing superior game content and high-tech products in order to reach the maximum satisfaction of the new players and casino customers. 70 casino-technology.com 71

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38 CONTACT US SUPPORT CENTERS Milo Borissov Founder, President and CEO Rossi McKee Vice President Krasimir Kostadinov Head of Technical Compliance Petar Bachev International Support Manager USA, Las Vegas, NV phone: Bulgaria phone: [email protected] Bulgaria phone: [email protected] Sonia Nikolova Business Development Director Ivan Tzankarsky Executive Director Irina Zaharieva First Line Support Manager Victor Stoyanov Systems Installation Manager Bulgaria phone: fax: [email protected] Bulgaria phone: [email protected] Bulgaria phone: [email protected] Bulgaria phone: [email protected] Elena Shaterova International Sales Director Konrad Gill igaming Director Luben Lubenov International support Dmitry Shvets International support, Asia Bulgaria phone: fax: [email protected] Austria phone: [email protected] Bulgaria phone: [email protected] Czech Republic phone: [email protected] Martin Ivanov International Business Development Adrian Toshkov Business Development Manager Interactive Division Nikolay Chakarov International support, Central Europe Bogdan Smeu International support, North America Romania phone: [email protected] Bulgaria phone: [email protected] Czech Republic phone: [email protected] Romania phone: [email protected] Nebojsa Jelic International Business Development Ivan Zoumpalov International Business Development Constantin Voicu International support, Eastern Europe and Baltic states Ivan Stamenkovic International support, Eastern Europe Serbia phone: fax: [email protected] Czech Republic phone: , [email protected] Romania phone: [email protected] Serbia phone: [email protected] Georgi Koprinarov International Business Development Liliana A. Candelino International Business Development Victor Uceda International support, Latin America John Puente International support, Latin America Peru phone: fax : [email protected] Argentina phone: [email protected] Peru phone: [email protected] Peru phone: [email protected]

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