SERVICES GUIDE Remote Alert System

Transcription

1 PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN THE SERVICES GUIDE IN THIS PACKAGE (or at StraightTalk.com) BEFORE ACTIVATING YOUR DEVICE OR ANY SERVICE PLANS. ACTIVATION AND SETUP 1. ACTIVATE YOUR SERVICE 1. Go to StraightTalk.com or call Select the Activate option. 3. Provide the device s Serial Number (MEID DEC) displayed below. 4. Use your Straight Talk Remote Alert Service Plan, or purchase one using a credit or debit card. 2. SET UP YOUR REMOTE ALERT SYSTEM 1. Install the batteries in both devices. 2. Turn ON the Controller Unit by connecting it to the power cord included in your package. Plug it in to an electrical outlet. 3. Turn ON the Motion Sensor by installing the battery. Do not rely on the Controller Unit battery as the only power source since it will drain in approximately one week. ACARD-STAX54NC 3. PROGRAM YOUR CONTROLLER UNIT A. Activation Programming 1. Using the keypad on the Controller Unit, press 228 Func. This will initiate the programming. This may take a couple of minutes. 2. The zone LEDs will blink red during programming. Once the programming is complete, the zone LEDs will turn solid green. If the zone LEDs turn solid red, wait five minutes and press 228 Func again. B. Configure CALL Alerts The device can be configured to CALL up to 5 different phone numbers when a sensor is triggered. 1. Access the programming mode by entering Func password Func. The default password for your device is The five LEDs in the top row will turn solid green during programming mode. 2. To add the first phone number for your device to CALL, press Func 51 Func ten digit phone number ten digit phone number Func. 3. To add additional phone numbers replace the 51 with 52, 53, 54, or 55. For example: Func 52 Func ten digit phone number ten digit phone number Func. C. Configure TEXT MESSAGE Alerts The device can be configured to send a TEXT MESSAGE to up to 3 different phone numbers when a sensor is triggered. 1. Access the programming mode by entering Func password Func. The default password for your device is The five LEDs in the top row will turn solid green during programming mode. 2. To add the first phone number that the device will send a TEXT MESSAGE to, press Func 31 Func ten digit phone number ten digit phone number Func. 3. To add the additional phone numbers replace the 31 with 32 or 33. For example Func 32 Func ten digit phone number ten digit phone number Func. 4. TEST THE REMOTE ALERT SYSTEM 1. Arm your Remote Alert System by pressing the A Controller Unit. 2. Wait 30 seconds (default exit delay) and then trig Sensor by waving at it. 3. After 30 seconds (default entry delay) the Contro a continuous beep. 4. Confirm that you receive the CALL and/or TEXT M (depending on what you setup). 5. Disarm the Remote Alert System by entering you Controller Unit. The default password for your de 5. ARM / DISARM A. Arm/Disarm your System from the Controller U Armed Away Mode : In the Armed Away Mode, is triggered the Remote Alert System will emit a c for 4 minutes. 1. Press the Away key on the Controller Unit. 2. Disarm the system by entering your password The default password for your device is Armed Away Silent Mode: In the Armed Away Sil sensor is triggered, your system will not emit a cont intruder will be unaware that the sensor was triggere be sent to the designated phones. 1. Press the 1 Away key on the Controller Unit 2. Disarm the system by entering your password The default password for your device is Additional Arming options can be found in the Services G in your package. Locate the ACTIVATION CARD Inside Your Package First START HERE SERVICES GUIDE Remote Alert System 1. Get Started 2. About Your Straight Talk Wireless Service 3. How To Use Your Remote Alert System For more information and the latest Terms and Conditions of Service, visit StraightTalk.com PLEASE RECYCLE QUAG-STAX54NC

2 Thank you for buying a Straight Talk wireless REMOTE ALERT SYSTEM! MOTION SENSOR CONTROLLER UNIT 14 you made the right choice. CONTROLLER UNIT 1. POWER LED INDICATOR 2. BATTERY LED INDICATOR 3. SIGNAL LED INDICATOR 4. SETTING/REGISTER LED INDICATOR 5. ACTIVE LED INDICATOR 6. ZONE 1 LED INDICATOR 7. ZONE 2 LED INDICATOR 8. ZONE 3 LED INDICATOR 9. ZONE 4 LED INDICATOR 10. AWAY: Press to activate or deactivate the different Armed Modes 11. STAY: Press to activate the Armed Stay Mode 12. PANIC: Press to immediately activate the alert. Sends SMS and phone call alert to numbers you have programmed to receive alerts. 13. func BUTTON: Press to begin a programming sequence on your Remote Alert System. 14. KEYPAD MOTION SENSOR 15. MOTION SENSOR: POWER LED INDICATOR 16. MOTION SENSOR: VISOR For an interactive tutorial of your Remote Alert System, please visit StraightTalk.com. Hold your cursor over Support. Select Manuals. Select your device model and click on LEARN MORE.

3 TABLE OF CONTENTS UNDERSTANDING THE INDICATORS The table below describes possible states for each of the device indicators. led Power Program Mode Solid Green Blinking Green Solid Red Blinking Red OFF Device is ON Device is OFF 1. GET STARTED 1.1 What s In Your Package 1.2 Activate Your Straight Talk Wireless Service 1.3 Set Up Your Straight Talk Wireless Account 2. ABOUT YOUR STRAIGHT TALK Wireless SERVICE 2.1 Keep Your Service Active 2.2 Know Your Service Plans and Refill Options Battery Device is ON - Solid green when in Programming Mode Signal Setting / Register Connected to network; good signal In process of setting alert Connected; signal is weak In register status Active Zones Armed Zones Activation Success Programming Success - Battery Power low Alert is Armed Alert Detected Activation Fail - - Programming Fail No Battery is installed or the device is running on AC power. No network signal Not in Setting/ Registering Mode Alert is Disarmed Disarmed HOW TO USE YOUR STRAIGHT TALK WIRELESS REMOTE ALERT SYSTEM 3.1 Find Your Serial Number 3.2 Set up your Remote Alert System 3.3 Activation Programming 3.4 Access Programming Mode and Default Password 3.5 Change your Password 3.6 Set up Text Message Alerts 3.7 Set up Call Alerts 3.8 Arm the Remote Alert System 3.9 Disarm the Remote Alert System 3.10 Adjust Exit and Entry Delay Time 3.11 Arm/Disarm Confirmation Text Message Settings 3.12 Test SMS or Phone Calls 3.13 Add or Remove Sensors 3.14 Mount the Remote Alert System 3.15 Accessories Available 3.16 Restore the Remote Alert System to Factory Settings TERMS AND CONDITIONS OF SERVICE

4 PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN THE SERVICES GUIDE IN THIS PACKAGE (or at StraightTalk.com) BEFORE ACTIVATING YOUR DEVICE OR ANY SERVICE PLANS. ACTIVATION AND SETUP 1. ACTIVATE YOUR SERVICE 1. Go to StraightTalk.com or call Select the Activate option. 3. Provide the device s Serial Number (MEID DEC) displayed below. 4. Use your Straight Talk Remote Alert Service Plan, or purchase one using a credit or debit card. 2. SET UP YOUR REMOTE ALERT SYSTEM 1. Install the batteries in both devices. 2. Turn ON the Controller Unit by connecting it to the power cord included in your package. Plug it in to an electrical outlet. 3. Turn ON the Motion Sensor by installing the battery. Do not rely on the Controller Unit battery as the only power source since it will drain in approximately one week. ACARD-STAX54NC 2. SETUP YOUR REMOTE ALERT SYSTEM 1. Install the batteries in both devices. 2. Turn ON the Controller Unit by connecting it to the power cord 3. PROGRAM YOUR CONTROLLER UNIT 4. TEST THE REMOTE ALERT SYSTEM included in your package. Plug it in to an electrical outlet. 3. Turn ON the Motion Sensor by installing the battery. Do not rely on the Controller Unit battery as the only power source since it will drain approximately one week. A. Activation Programming 1. Arm your Remote Alert System by pressing Away key on the ACARD-STAX54 1. Using the keypad on the Controller Unit, press 228 Func. This Controller Unit. will initiate the programming. This may take a couple of minutes. 2. Wait 30 seconds (default exit delay) and then trigger your Motion 2. The zone LEDs will blink red during programming. Once the Sensor by waving at it. programming is complete, the zone LEDs will turn solid green. 3. After 30 seconds (default entry delay) the Controller Unit should trigger If the zone LEDs turn solid red, wait five minutes and press a continuous beep. 228 Func again. 4. Confirm that you receive the CALL and/or TEXT MESSAGE alert (depending on what you setup). B. Configure CALL Alerts 5. Disarm the Remote Alert System by entering your password on the The device can be configured to CALL up to 5 different phone numbers Controller Unit. The default password for your device is when a sensor is triggered. 1. Access the programming mode by entering Func password 5. ARM / DISARM Func. The default password for your device is The five LEDs A. Arm/Disarm your System from the Controller Unit in the top row will turn solid green during programming mode. Armed Away Mode: In the Armed Away Mode, when a sensor 2. To add the first phone number for your device to CALL, press is triggered the Remote Alert System will emit a continuous beep Func 51 Func ten digit phone number ten digit for 4 minutes. phone number Func. 1. Press the Away key on the Controller Unit. 3. To add additional phone numbers replace the 51 with 52, 53, 54, 2. Disarm the system by entering your password on the Controller Unit. or 55. For example: Func 52 Func ten digit phone number The default password for your device is ten digit phone number Func. Armed Away Silent Mode: In the Armed Away Silent Mode, when a C. Configure TEXT MESSAGE Alerts sensor is triggered, your system will not emit a continuous beep, so the The device can be configured to send a TEXT MESSAGE to up to 3 intruder will be unaware that the sensor was triggered. However, alerts will different phone numbers when a sensor is triggered. be sent to the designated phones. 1. Access the programming mode by entering Func password 1. Press the 1 Away key on the Controller Unit. Func. The default password for your device is The five LEDs in 2. Disarm the system by entering your password on the Controller Unit. the top row will turn solid green during programming mode. The default password for your device is To add the first phone number that the device will send a TEXT MESSAGE to, press Func 31 Func ten digit phone number For more Additional information Arming options and can the be found latest in the Services Guide that came in your package. ten digit phone number Func. Terms and Conditions of Service, visit StraightTalk.com 3. To add the additional phone numbers replace the 31 with 32 or 33. For example Func 32 Func ten digit phone number ten digit phone number Func. PLEASE RECYCLE START HERE PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN THE SERVICES GUIDE IN THIS PACKAGE (or at StraightTalk.com) BEFORE ACTIVATING YOUR PHONE OR ANY SERVICE PLANS. ACTIVATION AND SETUP 1. ACTIVATE YOUR SERVICE 1. Go to StraightTalk.com or call Select the Activate option. 3. Provide the device s Serial Number (MEID DEC) displayed below. 4. Use your Straight Talk Remote Alert Service Plan, or purchase one using a credit or debit card. QUAG-STAX54NC B. Arm/Disarm your Syst You can download the f application from the Go application enables you System from your Andr You will need your Rem application. To find this (see Section 3), then trig System phone number from the phone that rec This app works on phones p 6. CHANGE YOUR DEFAULT 1. Access the programmin The default password fo 2. Press Func 00 Fun Func. 3. Be sure to remember or 7. MOUNT THE REMOTE ALE Mount or place your Contr locations. Note that your M Unit. Please see the Service instructions on how to wal 1.1 What s In Your Package 1. Get Started Remote Alert Control Unit Charger What s In Your Package Activate Your Straight Talk Wireless Service Set Up Your Straight Talk Wireless Account Motion Sensor Mounting Bracket Screws 9V Batteries Activation Card Services Guide START HERE LOCATE THE ACTIVATION CARD INSIDE YOUR PACKAGE FIRST 1. Get Started SERVICES GUIDE Remote Alert System 2. About Your Straight Talk Wireless Service 3. How To Use Your Straight Talk Wireless Remote Alert System

5 PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN THE SERVICES GUIDE IN THIS PACKAGE (or at StraightTalk.com) BEFORE ACTIVATING YOUR DEVICE OR ANY SERVICE PLANS. ACTIVATION AND SETUP 1. ACTIVATE YOUR SERVICE 1. Go to StraightTalk.com or call Select the Activate option. 3. Provide the device s Serial Number (MEID DEC) displayed below. 4. Use your Straight Talk Remote Alert Service Plan, or purchase one using a credit or debit card. 2. SET UP YOUR REMOTE ALERT SYSTEM 1. Install the batteries in both devices. 2. Turn ON the Controller Unit by connecting it to the power cord included in your package. Plug it in to an electrical outlet. 3. Turn ON the Motion Sensor by installing the battery. Do not rely on the Controller Unit battery as the only power source since it will drain in approximately one week. ACARD-STAX54NC 3. PROGRAM YOUR CONTROLLER UNIT A. Activation Programming 1. Using the keypad on the Controller Unit, press 228 Func. This will initiate the programming. This may take a couple of minutes. 2. The zone LEDs will blink red during programming. Once the programming is complete, the zone LEDs will turn solid green. If the zone LEDs turn solid red, wait five minutes and press B. Configure CALL Alerts The device can be configured to CALL up to 5 different phone numbers when a sensor is triggered. 1. Access the programming mode by entering Func password Func. The default password for your device is The five LEDs in the top row will turn solid green during programming mode. 2. To add the first phone number for your device to CALL, press Func 51 Func ten digit phone number ten digit phone number Func. 3. To add additional phone numbers replace the 51 with 52, 53, 54, or 55. For example: Func 52 Func ten digit phone number ten digit phone number Func. C. Configure TEXT MESSAGE Alerts The device can be configured to send a TEXT MESSAGE to up to 3 different phone numbers when a sensor is triggered. 1. Access the programming mode by entering Func password Func. The default password for your device is The five LEDs in the top row will turn solid green during programming mode. 2. To add the first phone number that the device will send a TEXT MESSAGE to, press Func 31 Func ten digit phone number ten digit phone number Func. 3. To add the additional phone numbers replace the 31 with 32 or 33. ten digit phone number Func. 4. TEST THE REMOTE ALERT SYSTEM 1. Arm your Remote Alert System by pressing the Away key on the Controller Unit. 2. Wait 30 seconds (default exit delay) and then trigger your Motion Sensor by waving at it. 3. After 30 seconds (default entry delay) the Controller Unit should trigger a continuous beep. 4. Confirm that you receive the CALL and/or TEXT MESSAGE alert (depending on what you setup). 5. Disarm the Remote Alert System by entering your password on the Controller Unit. The default password for your device is ARM / DISARM A. Arm/Disarm your System from the Controller Unit Armed Away Mode : In the Armed Away Mode, when a sensor is triggered the Remote Alert System will emit a continuous beep for 4 minutes. 1. Press the Away key on the Controller Unit. 2. Disarm the system by entering your password on the Controller Unit. The default password for your device is Armed Away Silent Mode: In the Armed Away Silent Mode, when a sensor is triggered, your system will not emit a continuous beep, so the intruder will be unaware that the sensor was triggered. However, alerts will be sent to the designated phones. 1. Press the 1 Away key on the Controller Unit. 2. Disarm the system by entering your password on the Controller Unit. The default password for your device is Additional Arming options can be found in the Services Guide that came in your package. B. Arm/Disarm your System from your smartphone You can download the free Straight Talk Home Alert mobile application from the Google Play Store or the App Store. This application enables you to arm and disarm your Remote Alert System from your Android or iphone. You will need your Remote Alert System phone number to set up the application. To find this phone number, configure a text or call alert (see Section 3), then trigger a sensor (see Section 4). Your Remote Alert System phone number will appear in the text message log or call log from the phone that receives the alert. This app works on phones powered by Android and all iphones. 6. CHANGE YOUR DEFAULT PASSWORD (OPTIONAL) 1. Access the programming mode by entering Func password Func. The default password for your device is new password Func. 3. Be sure to remember or note your new password for future use. 7. MOUNT THE REMOTE ALERT SYSTEM Mount or place your Controller Unit and Motion Sensors in convenient locations. Note that your Motion Sensor is already paired to the Controller Unit. Please see the Services Guide enclosed in your package for detailed instructions on how to wall-mount the Controller Unit and Motion Sensor Activate Your Straight Talk Wireless SERVICE A B C Locate your Activation Card and follow the instructions on the card. To activate your Straight Talk Service, go to StraightTalk.com, select Activate/Reactivate and follow the instructions. You will need the information on the red Activation Card in your package to continue the Activation process. For additional help, call the Customer Care Center at This card has the serial number (MEID DEC) you need to Activate your Remote Alert System. START HERE To Activate, go to StraightTalk.com or call Func again. For example Func 32 Func ten digit phone number 1. 3 Set Up Your Straight Talk Wireless Account My Account can be created upon activation of your Remote Alert System at StraightTalk.com. This is where you will create and update your personal profile information, update credit/billing information, view your Service End Date, and more. My Account is the best place to: 2. Press Func 00 Func new password Buy or Add a Service Plan Enroll in Auto-Refill Manage your Straight Talk Reserve Check Service End Date See Account Reminders and Service Updates Update Personal Profile and Manage Credit Card Info View Payment History Get Newsletter Access Learn how to use your Remote Alert System View FAQs

6 2.1 Keep Your Service Active 2. About Your Straight Talk Wireless Service important! To keep your Service Active, you must refill your Service Plan BEFORE your Service End Date. Keeping your Service Active is easy! Just add a Remote Alert Service Plan before your Service End Date! To find your Service End Date, go to our website at StraightTalk.com and log into My Account or call our Customer Care Center at Keep Your Service Active Know Your Service Plans and Refill Options Keep your Service Active with your choice of Refill Now or Auto-Refill Service Plan options.

7 2.2 Know Your Service Plans ANd Refill Options A Straight Talk Wireless offers the following Service Plans for your Remote Alert System: Remote Alert System Great for Home, Apartment, RV, Storage Unit or Shed No Value Until Purchased and Scanned Remote Alert System Great for Home, Apartment, RV, Storage Unit or Shed No Value Until Purchased and Scanned B How to Refill Your Service Plan Enroll in Auto-Refill at StraightTalk.com by using a credit card or debit card and your Straight Talk Service Plan will be automatically refilled on your Service End Date. This service includes pre-charge reminders, payment receipts and credit card expiration alerts. Refill your Service Plan before your Service End Date» Online at StraightTalk.com or Walmart.com» By calling » Purchase a Remote Alert Service Plan at participating Walmart stores No-Contract 30-Day Service Plan Device and plan sold separately Works With Straight Talk Remote Alert System Only No-Contract 1-Year Service Plan Device and plan sold separately Works With Straight Talk Remote Alert System Only Plans added before your Service End Date will be added to your Straight Talk Reserve and automatically applied on your Service End Date. There is no limit to the number of Service Plans that can be placed on reserve. View plans in your reserve by visiting StraightTalk.com and logging into My Account. 30 Days 365 Days

8 3. HOW TO USE YOUR STRAIGHT TALK WIRELESS REMOTE ALERT SYSTEM 3.1 Find Your Serial Number 3.2 Set up Your Remote Alert System 3.3 Activation Programming 3.4 Access Programming Mode and Default Password 3.5 Change your Password 3.6 Set up Text Message Alerts 3.7 Set up Call Alerts 3.8 Arm the Remote Alert System 3.9 Disarm the Remote Alert System 3.10 Adjust Exit and Entry Delay Time 3.11 Arm / Disarm Confirmation Text Message Settings 3.12 Test SMS or Phone Calls 3.13 Add or Remove Sensors 3.14 Mount the Remote Alert System 3.15 Accessories Available 3.16 Restore the Remote Alert System to Factory Settings 3.1 FIND YOUR SERIAL NUMBER The Serial Number of your Remote Alert System is located on the front of the Activation Card enclosed in your package. If you do not have access to the card, you can also locate the Remote Alert Serial Number on the back of the Controller Unit. It is the number series next to MEID DEC. 3.2 Set up your Remote Alert System 1. Install the batteries in both devices. 2. Turn ON the Controller Unit by connecting it to the power cord included in your package. Plug the power cord into an electrical outlet. 3. The Power LED on the Controller Unit will turn solid green. 4. Turn ON the Motion Sensor by installing the battery. The LED on the front of the Motion Sensor will blink slowly. 3.3 Activation Programming In order to acquire a network signal as is needed for your Remote Alert System to function properly, follow these steps AFTER you Activate the System: 1. Turn ON the Controller Unit by connecting it to the power cord included in your package. Plug the power cord into an electrical outlet. 2. Using the keypad of the Controller Unit, press 228 Func. This will initiate the System s programming. This may take a couple of minutes. 3. The zone LEDs will blink red during programming. Once programming is complete, the zone LEDs will turn solid green. If the zone LEDs turn solid red, wait five minutes and repeat step 2.

9 3.4 ACCESS PROGRAMMING MODE AND DEFAULT PASSWORD The default password for your Remote Alert System is The Programming Mode is used to set ALL ALERTS of the Remote Alert System. To ACCESS the Programming Mode, from the keypad enter: 1. Func Key password Func Key 2. When the device is in Programming Mode the Power, Battery, Signal, and Setting/Register LED indicators will all be solid green. Please note that ALL FUNCTIONS require that you be in Programming Mode to perform them. 3.5 CHANGE YOUR PASSWORD The default password of your Remote Alert System is To change the default password 1. From the keypad, enter: Func Key 1234 Func Key (you will enter Programming Mode) 2. To change the password to 5678 (example only) enter: Func Key 00 Func Key Func Key IT IS ADVISABLE TO CHANGE THE DEFAULT PASSWORD AS SOON AS YOU INSTALL AND CONNECT THE REMOTE ALERT. Once a sequence has been initiated in the Programming Mode, a 5 second timer will begin. After a key is pressed, if 5 seconds elapse before another key is pressed, all 4 zone LEDs will blink red 3 times and you will need to begin the programming sequence again. If 30 seconds elapse before another key is pressed, the Remote Alert System will exit the Programming Mode. When programming is complete, you can exit the Programming Mode by pressing the Func key twice. Or, simply wait 30 seconds without pressing another key and the system will automatically exit the Programming Mode. All LEDs will return to their normal state.

10 3.6 Set up Text Message Alerts A B ADDING SMS NUMBERS When a sensor is triggered in any zone, you can choose to send an SMS alert to up to 3 phone numbers. SMS numbers can be programmed into your Remote Alert System following these instructions: 1. Using the keypad, put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: SMS #1: Func Key 31 Func Key ten digit phone number ten digit phone number Func Key SMS #2: Func Key 32 Func Key ten digit phone number ten digit phone number Func Key SMS #3: Func Key 33 Func Key ten digit phone number ten digit phone number Func Key Please note you have to enter the desired phone number twice for each SMS contact. The phone numbers that you enter will need to match. If you have entered the sequence correctly and both numbers match, you will hear 2 beeps and all 4 zone LEDs will blink green 1 time. If the numbers entered do not match, you will hear a long beep and all 4 zone LEDs will blink red 3 times. REMOVING SMS NUMBERS 1. Using the keypad, put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Func Key 40 Func Key to remove all SMS numbers Func Key 41 Func Key to remove SMS #1 Func Key 42 Func Key to remove SMS #2 Func Key 43 Func Key to remove SMS #3 3.7 SET UP CALL ALERTS A ADDING CALL NUMBERS You can program your Remote Alert System to call up to 5 phone numbers when a sensor is triggered in any zone. When an alert call is answered, the listener will hear a series of beeps. 1. Using the keypad put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Call #1: Func Key 51 Func Key ten digit phone number ten digit phone number Func Key Call #2: Func Key 52 Func Key ten digit phone number ten digit phone number Func Key Call #3: Func Key 53 Func Key ten digit phone number ten digit phone number Func Key Call #4: Func Key 54 Func Key ten digit phone number ten digit phone number Func Key Call #5: Func Key 55 Func Key ten digit phone number ten digit phone number Func Key Please note you have to enter the desired phone number twice for each contact you want. The numbers that you enter will need to match. If you have entered the sequence correctly and both numbers match, you will hear 2 beeps and all 4 zone LEDs will blink green 1 time. If the numbers entered do not match, there will be a long beep and all 4 zone LEDs will blink red 3 times

11 B After programming SMS and call numbers into your system, it is highly recommended that you perform a realistic test by arming the device and tripping a sensor. Check that SMS and calls are received by the designated phones in order to ensure that the programming was successfully completed. REMOVING CALL NUMBERS 1. Using the keypad, put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Func Key 60 Func Key to remove all Call numbers Func Key 61 Func Key to remove Call #1 Func Key 62 Func Key to remove Call #2 Func Key 63 Func Key to remove Call #3 3.8 ARM THE REMOTE ALERT SYSTEM After the Remote Alert device has been properly installed, the Motion Sensor has been added, and the SMS/Call numbers have been programmed, it is ready to be armed. Once in Armed Mode, any sensor that is triggered in an active zone will initiate the alert process. There are 4 different Armed Modes: 1. Armed Away: To activate, press the Away Key. In the Armed Away mode, when a sensor is triggered, the Remote Alert System will emit a continuous beep until it s been disarmed or re-armed. All programmed SMS and Call numbers will be sent an alert. 2. Armed Away Silent: To activate, press 1 and the Away Key. The Armed Away Silent mode provides the same functionality as the Armed Away mode, EXCEPT that no beep will be emitted if a sensor is triggered. The intruder will be unaware that the sensor has been triggered, although SMS/Calls will be sent an alert. 3. Armed Stay: To activate, press the Stay Key. If you want to arm only a certain part of your house, this can be achieved by using the Armed Stay mode. In Armed Stay mode, only motion in zone 4 will trigger the alert. If there is any movement in zones 1, 2 or 3 then the alert will not be triggered. In the Armed Stay mode, when a sensor is triggered, the Remote Alert System will emit a continuous beep for 4 minutes. All programmed SMS and Call numbers will be sent an alert.

12 4. Armed Stay Silent: To activate, press 1 and the Stay Key. The Armed Stay Silent mode provides the same functionality as the Armed Stay mode, EXCEPT that no beep will be emitted if a sensor is triggered. The intruder will be unaware that the alert has been triggered, although SMS and Call numbers will be sent an alert. Please note zones 1, 2 and 3 will be excluded when using the Armed Stay Silent mode. Only motion in zone 4 will trigger an alert. REMOTE ARMING Your Remote Alert System can be armed from your smartphone using the free Straight Talk Home Alert 1 mobile application for Android or ios phones. You can also arm your system using the Key Fob accessory (sold separately). 3.9 Disarm the Remote Alert System To DISARM the system, simply enter your password on the Controller Unit. The amount of time you have to disarm your device is dependent on the Entry Delay setting. See Section 3.10 B for entry delay time. REMOTE DISARMING Your Remote Alert System can be disarmed from your smartphone using the free Straight Talk Home Alert 1 mobile application for Android or ios phones. You can also disarm your system using the Key Fob accessory (sold separately). 1 The app also enables you to remotely manage SMS and call numbers. To download the application, go to the Google Play Store or the App Store and search for Straight Talk. 1 The app also enables you to remotely manage SMS and call numbers. To download the application, go to the Google Play Store or the App Store and search for Straight Talk.

13 3.10 Adjust Exit and Entry Delay time A Exit Delay Time Your Remote Alert System is already programmed with an Exit Delay. After you arm the system, the Exit Delay gives you time to exit the premises without triggering an alert. The default exit delay is 30 seconds. To adjust the Exit Delay Time 1. Using the keypad put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: No Exit Delay 2 : Func Key 80 Func Key 30 Second Exit Delay: Func Key 81 Func Key 60 Second Exit Delay: Func Key 82 Func Key 90 Second Exit Delay: Func Key 83 Func Key 120 Second Exit Delay: Func Key 84 Func Key 2 Although the system can be set for No Exit Delay, this will only be enabled when the Remote Alert System is armed remotely. B Entry Delay Time Your Remote Alert System also has a pre-programmed Entry Delay of 30 seconds. When the system is armed and you trip a sensor by entering the premises, alerts will not be triggered if the system is disarmed within 30 seconds of entry. This gives you time to get to the control panel and disarm the system Arm / Disarm Confirmation text message settings If you have programmed SMS numbers into your Remote Alert device, those phones will receive an SMS confirmation each time you arm or disarm the system. This feature is enabled by default. A To adjust the Entry Delay Time 1. Using the keypad put the device into Programming Mode by entering: func Key password Func Key 2. Enter the following: No Entry Delay: Func Key 70 Func Key 15 Seconds Entry Delay: Func Key 71 Func Key 30 Seconds Entry Delay: Func Key 72 Func Key 45 Seconds Entry Delay: Func Key 73 Func Key To DISABLE confirmation messages 1. Using the keypad put the device into Programming Mode by entering: func Key password Func Key 2. Enter the following: Func Key 39 Func Key (disable sending SMS confirmation) Once the feature has been disabled, you can enable it at any time.

14 B To ENABLE confirmation messages 1. Using the keypad put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Func Key 38 Func Key (enable sending SMS confirmation) You cannot disable SMS alerts caused by a sensor being triggered TEST SMS OR PHONE CALLS Before starting to use your Remote Alert System you can test it by sending an SMS or a phone call to any phone number programmed. Test SMS Mode: This test mode allows your Remote Alert to send an SMS to any phone number. You must be in the Programming Mode to perform this function. Using the keypad, enter: Func Key 93 Func Key phone number Func Key Test Call Mode: This test mode allows your Remote Alert to make a phone call to any phone number. You must be in the Programming Mode to perform this function. Using the keypad, enter: Func Key 92 Func Key phone number Func Key After programming the SMS and call numbers into your system, it is highly recommended that you perform a REALISTIC test by arming the device and tripping a sensor, then checking that SMS and calls were received by the designated phones. This should be done for each sensor that has been paired to the device. Remember that when a sensor is tripped, the alerts will not be sent until the Exit Delay time has elapsed Add or Remove Sensors A ADD SENSORS You can add up to 16 sensors to each one of the 4 zones of your system for a total of up to 64 Motion Sensors or other Accessories. THE MOTION SENSOR THAT COMES WITH YOUR REMOTE ALERT SYSTEM IS ALREADY PAIRED TO THE CONTROLLER UNIT. To ADD more motion sensors or accessories 1. Using the keypad put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Func Key 11 Func Key trigger the sensor you are adding to Zone 1 Func Key 12 Func Key trigger the sensor you are adding to Zone 2 Func Key 13 Func Key trigger the sensor you are adding to Zone 3 Func Key 14 Func Key trigger the sensor you are adding to Zone 4 The LED for the designated zone will light after entering the initial commands. To trigger a motion sensor, it must have a battery installed. Once the battery is installed, simply wave your hand in front of the motion sensor. You need to trigger the sensor within 30 seconds so that it registers correctly within the desired zone. If the sensor has been added properly, you will hear 2 beeps and all 4 zone LEDs will blink green 1 time. If the sensor has not been added properly there will be a long beep and all 4 zone LEDs will blink red 3 times. Additional sensors can be added to any zone by repeating the instructions above.

15 B REMOVE SENSORS 1. Using the keypad put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Func Key 20 Func Key - to remove sensors in all zones Func Key 21 Func Key - to remove sensors in Zone 1 Func Key 22 Func Key - to remove sensors in Zone 2 Func Key 23 Func Key - to remove sensors in Zone 3 Func Key 24 Func Key - to remove sensors in Zone 4 Please note that all sensors in the specific zone you select will be removed. If sensors have been removed properly you will hear 2 beeps and all 4 zone LEDs will blink green 1 time. If the procedure has not been accomplished properly there will be a long beep and all 4 zone LEDs will blink red 3 times Mount the Remote Alert System A Controller Unit The Controller Unit should be placed at a convenient access point of the house. Before setting it up, be sure to install the 9-volt battery. This will ensure continuous operation in the event of a power outage. The Controller Unit should always be plugged in to a wall outlet. Never rely on battery power alone. Horizontal Placement (Tabletop/shelf): 1. Place the Remote Alert Controller Unit on a smooth surface with access to good ventilation. 2. Leave at least 4 inches of clearance space around the device. Vertical Placement (Wall mount): Important: Do not mount the unit on a wall until you have activated your system and verified that the network signal is strong in that location. The Signal indicator light will be solid green if the signal is strong. If the light is blinking, it means the signal is weak and you should move the controller to a different location. Make sure the battery is installed in the unit so it maintains power as you move it to test different locations in your home.

16 You can mount the Remote Alert Controller Unit on a wall using screws that match the two mounting holes on the back of the unit. Screws must have a head diameter between 3/16 and 5/16 (5mm 8mm). For masonry walls, you may need to use anchors to secure the screws. Simply follow the steps below: 1. Fix 2 screws into the wall with 2 13/16 of vertical space between them. Heads should extend approximately 0.1 from the surface of the wall. 2. Hold the Controller Unit so that the mounting holes align with the screws. Then gently push toward the wall so the screw heads enter the mounting holes. 3. Slowly lower the device until the screw heads are securely seated. 4. Ensure that the unit is stable and secure before you release it. B Motion Sensor The Motion Sensor included with your Remote Alert System has already been paired with the Controller Unit. It can be placed on a shelf or a wall to detect motion within 26 feet. Motion Sensors are a good choice for rooms with lots of windows. Vertical Mounting (Wall-mount): 1. Fix the mounting bracket to a wall with the 4 screws provided. 2. Slide the Motion Sensor onto the mounting bracket. Do not install Motion Sensors close to magnetic door/window sensors. Motion Sensor coverage is 120 degrees both vertically and horizontally. The Motion Sensor has been pre-set for pet sensitivity so that movement of pets will not trigger the alert Accessories available Sensors and Accessories Additional accessories can be added to your Remote Alert System. These are sold separately. Motion Sensors (additional) Door/Window Sensor Key Fob For instructions on how to pair an additional Motion Sensor, Door/ Window Sensor and the Key Fob to your Remote Alert System, please refer to the pairing instructions included in the packaging of the device you wish to pair Restore the Remote Alert System to Factory Settings If your Remote Alert System malfunctions or develops any form of software fault, it may be necessary to perform a factory reset. 1. Using the keypad put the device into Programming Mode by entering: Func Key password Func Key 2. Enter the following: Func Key 90 Func Key After a factory reset is performed you will need to program your SMS/Call numbers and any other parameters you have changed in your Remote Alert System again. After the device has been programmed, you must test it to ensure that all sensors are responsive and that the device is sending calls and messages when a sensor is triggered. For an interactive tutorial of your Remote Alert System, please visit StraightTalk.com. Hold your cursor over Support. Select Manuals. Select your device and click on LEARN MORE.

17 PLEASE READ THESE TERMS AND CONDITIONS ( TERMS ) CAREFULLY. THESE TERMS ARE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND TF WIRELESS AND LIMIT YOUR AVAILABLE REMEDIES AND TF WIRELESS S LIABILITY. THESE LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THE TERMS AND TF WIRELESS WOULD NOT HAVE ENTERED INTO THESE TERMS AND PROVIDED YOU WITH WIRELESS SERVICE WITHOUT THESE LIMITATIONS. THESE TERMS CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND REQUIRE THAT DISPUTES BE RESOLVED THROUGH INDIVIDUAL ARBITRATION INSTEAD OF A JURY TRIAL OR CLASS ACTION. THESE TERMS LIMIT AVAILABLE REMEDIES IN THE EVENT OF A DISPUTE OR LOSS. ANY CHANGES OR MODIFICATIONS TO THESE TERMS WILL BE BINDING UPON YOU ONCE POSTED ON THE PRODUCT WEBSITE FOUND AT STRAIGHT TALK REMOTE ALERT IS A BRAND AND WIRELESS SERVICE OF TF WIRELESS PRODUCTS, LLC, A DELAWARE LIMITED LIABILITY COMPANY ( TF WIRELESS ). By purchasing and/or activating a Straight Talk Remote Alert system, and/or using any Straight Talk Remote Alert wireless service ( Wireless Service ), You, the customer, acknowledge and agree to the following terms and conditions: terms and conditions of service 1. PARTIES TO THIS AGREEMENT These Terms are an agreement between You and TF Wireless. You are at least 18 years old and competent to enter into this Agreement. You acknowledge that by purchasing, activating and/or using a Straight Talk Remote Alert system and/or the Wireless Service, You agree to be bound by these terms and conditions. 2. DOCUMENTS INCLUDED IN AGREEMENT Your Agreement with TF Wireless includes these Terms, TF Wireless s Privacy Policy available on our website and any other documents referred to in these Terms. You understand that these Terms and our Privacy Policy will change from time to time and You agree that these Terms and the Privacy Policy may be revised periodically by posting a new version of the Terms or Privacy Policy on our website. For more information and the latest Terms and Conditions of Service, visit StraightTalk.com 05/2014 TF Wireless may need to contact you regarding your System or Wireless Service from time to time. By entering into this Agreement, you consent to receive s at any address you provide and you agree that we may call you or send a text message to any phone numbers you supply. You agree that our calls to you may be made using any method including autodialing equipment, an artificial or recorded voice, or via text or messages to a wireless phone. You are responsible for any applicable charges that may be imposed by your wireless provider. You agree when you provide us with a wireless phone number that we are authorized to send you related text messages and questions. 3. REMOTE ALERT SYSTEM Remote Alert System: The Remote Alert System ( System ) is standalone, non-monitored, and consists of a controller with a built-in wireless module and various sensors that are paired with the controller. When a sensor is triggered, the System can use the Wireless Service to send an SMS message or place a call to a limited number of pre-designated telephone numbers. By programming the System with your phone number, you can receive a SMS message or call when a sensor is triggered. The System is not an alarm, security system or a substitute for a monitored alarm security system.

18 System Kit: Your basic System kit includes a controller, one motion sensor, a wall power supply, and two 9V batteries (one for the motion sensor and one for the controller that s a backup battery). To receive an SMS message alert, you must have a separate phone which is not included in the kit. Additional accessories including motion, magnetic door sensors, and remote key fobs are sold separately. All accessories must be paired with the controller before use or the system will not function. The components in the basic System kit are paired at the factory. You must pair any additional purchased accessories with the controller prior to use or the system will not operate. Wireless Service Plan: The System must be used with a subscription Wireless Service plan. You must purchase a Wireless Service plan to activate the System and to receive 30 days of Wireless Service. Multi-month plans may also be available. You must purchase additional Wireless Service plans every 30 days to maintain active service. If your Wireless Service plan lapses or is deactivated or terminated, you will not receive alert messages. For current Wireless Service plan offers, go to com/wps/portal/home/shop/serviceplans/homealert. Minimum Requirements: The System will require sufficient wireless signal strength wherever positioned within the home and electrical power in order to function properly. The System and Wireless Service may be incompatible with certain types of homes. In order for the Wireless Service to operate as intended, the System must have access to a wireless signal of sufficient strength. Self-Installation: You must self-install the System and all accessories. You are responsible for your installation and to determine that the System and Wireless Service are operating as intended. You agree that TF Wireless is not liable to you in any manner relating to your installation and use of your System and Wireless Service. 4. IMPORTANT NOTICES AND LIMITATIONS WARNING: REMOTE ALERT IS NOT MONITORED AND IT IS NOT A SUBSTITUTE FOR A MONITORED ALARM SERVICE. IF YOUR SYSTEM IS TRIGGERED, THE SYSTEM WILL SEND A MESSAGE OR PHONE CALL TO ONE OR MORE TELEPHONE NUMBERS YOU HAVE DESIGNATED. NEITHER TF WIRELESS, NOR ANY OTHER THIRD PARTY, WILL DETECT OR RECEIVE ANY ALERT FROM YOUR SYSTEM. NO ONE WILL CONTACT YOU TO ADVISE YOU OF AN ALERT. POLICE, FIRE RESCUE AND OTHER EMERGENCY RESPONSE OR GOVERNMENT PERSONNEL WILL NOT BE CONTACTED IN THE EVENT YOUR ALERT SYSTEM IS TRIGGERED. IN THE EVENT OF AN ALERT, YOU ARE SOLELY RESPONSIBLE FOR TAKING ANY APPROPRIATE RESPONSE ACTION, SUCH AS CALLING THE POLICE, FIRE RESCUE OR ANY OTHER EMERGENCY RESPONSE OR GOVERNMENT PERSONNEL. YOU UNDERSTAND AND AGREE THAT TF WIRELESS WILL NOT RECEIVE ANY MESSAGE OR SIGNAL IF A SENSOR IS TRIGGERED. YOU ARE RESPONSIBLE FOR MAINTAINING A WIRELESS SERVICE PLAN THAT IS ACTIVE AND HAS NOT LAPSED.TESTING THE SYSTEM REGULARLY AND AFTER ANY STORM, POWER OUTAGE OR NETWORK OUTAGE IN ORDER TO VERIFY THE CONTINUED FUNCTIONING OF THE SYSTEM. WARNING: DO NOT PROGRAM YOUR SYSTEM TO CONTACT 911 OR GOVERNMENT AGENCIES. Your System cannot be programmed to call 911. Your System is not intended to and should not be programmed to call any law enforcement, fire rescue, or other government agency. When the System initiates a call in response to an alert, there is no message or other information communicated on the call only an audible beeping sound. If the System were to, for example, be programmed to call a police line, the dispatcher answering the call will receive no information and cannot respond to the alert or locate your System or home. You should program your System to contact You or another responsible person who will take appropriate action in the event of an alert. Programming the System to contact any law enforcement, fire rescue, or government number in the event of an alert may expose you to liability and is a violation of these Terms. You agree not to program the System to call or message any such government agencies. Doing this is prohibited by law in many jurisdictions. You further agree that TF Wireless is not liable to you in any manner relating to your programming of the System. WARNING: DO NOT PROGRAM THIS SYSTEM TO CONTACT SOMEONE WITHOUT THEIR KNOWLEDGE AND CONSENT. When the System initiates a call in response to an alert, there is no message or other information communicated on the call only an audible beeping sound. Programming the System to contact someone without their advance knowledge and consent is a violation of these Terms and Conditions, and may expose you to liability. YOU UNDERSTAND AND AGREE THAT YOU MAY NOT RECEIVE AN ALERT IN THE EVENT A SENSOR IS TRIGGERED IF THE SYSTEM LOSES POWER FOR ANY REASON, THE SYSTEM DOES NOT HAVE ADEQUATE SIGNAL STRENGTH, IF THE SIGNAL FROM THE SENSOR TO THE SYSTEM OR THE SYSTEM TO THE NETWORK IS INTERRUPTED OR THERE IS ANY POWER OR NETWORK OUTAGE, OR IF YOUR WIRELESS SERVICE PLAN HAS LAPSED OR IS TERMINATED FOR ANY REASON. 5. OTHER RESTRICTIONS ON USE No Modification. The System and Wireless Service is for use in the United States only. You may not, directly or indirectly, engage in any of the following acts (individually, a Prohibited Act, and collectively, Prohibited Acts ): (i) willfully tamper with the security of any Systems or the Wireless Service; (ii) access data not associated with your account; (iii) log into an unauthorized server or another account without authorization; (iv) attempt to probe, scan or test the vulnerability of any service or to breach the company s security or authentication measures; (v) willfully render any part of the Systems or Wireless Service unusable; (vi) reverse engineer, de-compile, disassemble or otherwise attempt to discover the source code or underlying ideas or algorithms of any System or Wireless Service; (vii) modify, translate, or create derivative works based on any System or Wireless Service; (viii) use any data or information obtained through the use of the System or Wireless Service for any unlawful purpose or in violation of any applicable law (including, without limitation, data protection and privacy laws); or (ix) attempt to remove the SIM card from your System or to attempt to use it in any other device. You acknowledge and agree that You will not use your System or the Wireless Service for any unlawful purpose. In the event of any suspected violation of these terms and conditions, TF Wireless may immediately disable your access to the Wireless Service and suspend its provision of such Wireless Service. 6. CUSTOMER RESPONSIBILITIES It is Your sole responsibility to ensure the System is installed and programmed properly, that all accessories are properly paired with the controller, that the System and all accessories have

19 adequate battery power and that the System is used and maintained correctly. This includes, but is not limited to, periodic checking to assure that the System, including batteries, are in proper working order, that the System is located in an appropriate location in the home, that the electrical outlet is supplying power, and that all users have been educated as to the operation and functionality of the System and Wireless Service as a whole. You agree that you are subject to and will comply with all applicable laws and regulations related to your use of the System and that you are using the System and Wireless Service at Your own risk. 7. TERMINATION You may cancel your Wireless Service at any time at no cost to you. You will not be entitled to receive a refund for any unused Wireless Service. We may cancel Your Wireless Service at any time without notice if we cease to provide Wireless Service in your area. We may also suspend or terminate your Wireless Service without notice: (a) for any violation of these Terms; (b) if you behave in an abusive, offensive, derogatory or unreasonable manner with any TracFone employee, agent or representative; (c) if we believe that Your System and/or Wireless Service is being used for an unlawful purpose; (d) If Your use of the Equipment or the Wireless Services: (i) is harmful to, interferes with, or may adversely affect our Wireless Service, the underlying network or the network of any providers; (ii) interferes with the use or enjoyment of the Wireless Service by others; (iii) results in abusive messaging or calling or a violation of privacy; (iv) You have programmed the System to contact 911 or to call law enforcement, fire rescue, or any government agency; (v) You have programmed the System to contact someone without that person s knowledge or consent. The Wireless Service will terminate automatically upon failure to purchase additional Wireless Service periods. 8. ACCESS TO ACCOUNT You authorize us to act upon the direction of any person You have authorized to make changes to your account by using authentication information that we determine is appropriate. 9. SENSORS REQUIRE FRESH BATTERIES Battery-powered sensors available for pairing with the System (including the motion sensor that is included in the System Kit) are not connected to Your home s electrical system. These sensors require batteries to operate. If the batteries are low or dead, battery powered sensors will not operate and the System will not be triggered and an alert will not be sent. You are responsible for regularly checking and maintaining the batteries in all sensors. You should regularly inspect sensors for dirt and dust buildup. Sensors should also be tested weekly to confirm they are operating properly. 10. NO WARRANTY No Warranties on Systems. The manufacturer of Your System provides all warranties, if any, regarding Your System. TF Wireless makes no warranties or representations regarding the System or Wireless Service. TF WIRELESS EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE. THE MANUFACTURER S WARRANTY IS THE CONSUMER S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TF WIRELESS SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND CLAIMS OF INJURY TO PERSON OR PROPERTY, ARISING OR RESULTING FROM THE PURCHASE OR USE OF THE SYSTEM OR WIRELESS SERVICE, EVEN IF TF WIRELESS KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. 11. LIMITATION OF LIABILITY Regardless of all of the precautions You take, no sensor or System will work perfectly under all circumstances. Using the System or Wireless Service will not ensure that you will never suffer damages or injury. IF YOU INCUR ANY LOSS, DAMAGE, INJURY OR OTHER CONSEQUENCE ARISING DIRECTLY OR INDIRECTLY FROM THE SYSTEM OR WIRELESS SERVICE OR FROM ANY OF THE EQUIPMENT YOU HAVE PURCHASED FOR USE WITH THE SYSTEM, OR IF IT IS DETERMINED THAT WE OR ANY OF OUR AGENTS, EMPLOYEES, SUBSIDIARIES, AFFILIATES OR PARENT COMPANIES ARE DIRECTLY OR INDIRECTLY RESPONSIBLE FOR ANY SUCH LOSS, DAMAGE, INJURY OR OTHER CONSEQUENCE, YOU AGREE THAT DAMAGES SHALL BE LIMITED TO THE TOTAL COST YOU HAVE PAID FOR THE SYSTEM AND WIRELESS SERVICE. THESE AGREED UPON DAMAGES ARE NOT A PENALTY; RATHER, THEY ARE YOUR SOLE REMEDY FOR ANY LOSS, DAMAGE, INJURY OR OTHER CONSEQUENCE, EVEN IF CAUSED BY OUR NEGLIGENCE, FAILURE TO PERFORM DUTIES UNDER THESE TERMS, STRICT LIABILITY, FAILURE TO COMPLY WITH ANY LAW OR OTHER ACT OR FAILURE TO ACT RESULTING IN LOSS OR DAMAGES. IN NO EVENT SHALL TF WIRELESS, ITS OFFICERS, DIRECTORS, MANAGERS, MEMBERS, PARENT, AFFILIATE, SUBSIDIARY, EMPLOYEES, RESELLERS OR AGENTS (COLLECTIVELY RELATED PARTIES ) BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, SALES OR DATA; ANY COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; PROPERTY DAMAGE, PERSONAL INJURY, INTERRUPTION OF BUSINESS, OR LOSS OF BUSINESS INFORMATION; OR FOR ANY OTHER SPECIAL, DIRECT, INDIRECT, INCIDENTAL, ECONOMIC, COVER, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SYSTEM OR WIRELESS SERVICE, EVEN IF TF WIRELESS AND/OR ITS RELATED PARTIES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITH RESPECT TO JURISDICTIONS THAT MAY NOT ALLOW THE EXCLUSION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED IN SOME CASES, TF WIRELESS AND ITS RELATED PARTIES LIABILITY SHALL BE LIMITED TO THE WIRELESS SERVICE COSTS ACTUALLY PAID TO TF WIRELESS. THE SYSTEM AND WIRELESS SERVICE ARE NEITHER DESIGNED NOR INTENDED TO PREVENT LOSS OR INJURY OF ANY KIND. FURTHER, TF WIRELESS HAS NO OBLIGATION TO ASSURE THAT CALLS

20 ARE MADE, RECEIVED OR RESPONDED TO, NOR IS TF WIRELESS RESPONSIBLE FOR THE ACTS, CONSEQUENCES OF THE ACTS AND/OR FAILURE TO ACT, OF THOSE RESPONDING TO ANY ALERT. YOUR EXCLUSIVE DAMAGE REMEDIES ARE SET FORTH IN THIS SECTION. WE ARE NOT LIABLE TO YOU OR ANY OTHER PERSON FOR ANY OTHER DAMAGES. 12. INDEMNIFICATION You agree to indemnify and hold harmless TF Wireless from any and all liabilities, penalties, claims, causes of action, and demands brought by third parties (including the costs, expenses, and attorneys fees on account thereof) resulting from your use of the System and/or Wireless Service, whether based in contract or tort (including strict liability) and regardless of the form of action. 13. NOT AN INSURER YOU ACKNOWLEDGE THAT TF WIRELESS IS NOT AN INSURER AND THAT YOU WILL OBTAIN ANY INSURANCE YOU DESIRE OR NEED FROM AN INSURER. THE AMOUNT YOU PAY US IS BASED UPON THE WIRELESS SERVICE PROVIDED AND THE LIMITED LIABILITY AND DAMAGES SET FORTH IN THESE TERMS AND IT IS UNRELATED TO THE VALUE OF YOUR PROPERTY OR THE PROPERTY OF OTHERS LOCATED IN ANY PREMISES WHERE THE WIRELESS SERVICE IS BEING USED. IN THE EVENT OF ANY LOSS OR INJURY TO ANY PERSON OR PROPERTY OR ANY OTHER DAMAGES YOU MAY SUFFER OR INCUR, YOU AGREE TO PURSUE ANY CLAIM WITH YOUR INSURER TO RECOVER ANY DAMAGES SUFFERED. YOU WAIVE ALL SUBROGATION AND OTHER RIGHTS OF RECOVERY AGAINST US THAT ANY INSURER OR OTHER PERSON MAY HAVE AS A RESULT OF PAYING ANY CLAIM FOR DAMAGES, LOSS OR INJURY TO ANY OTHER PERSON. 14. DISPUTE RESOLUTION/ARBITRATION You agree that you will first contact us with any dispute and provide a written description of the nature of the dispute, all relevant documents and other information concerning the dispute and your proposed resolution before taking any legal action. You must forward your written dispute to: TF Wireless Products, LLC Legal Department, Attn: Customer Disputes, 9700 NW 112 Ave, Miami, FL If we are unable to reach a resolution of your dispute within 60 days of your notice to us, you agree that instead of filing a lawsuit, you will submit the dispute to small claims or binding arbitration as set forth in this provision. BINDING ARBITRATION: PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE. IT PROVIDES FOR RESOLUTION OF ALL DISPUTES AND CLAIMS (INCLUDING ONES THAT ALREADY ARE THE SUBJECT OF LITIGATION), EXCEPT FOR CLAIMS CONCERNING THE UNAUTHORIZED RESALE, EXPORT, ALTERATION, AND/OR TAMPERING OF YOUR TF WIRELESS SYSTEM, ITS SOFTWARE, THE WIRELESS SERVICE AND/OR PIN NUMBERS, THROUGH ARBITRATION INSTEAD OF SUING IN COURT IN THE EVENT THE PARTIES ARE UNABLE TO RESOLVE A DISPUTE OR CLAIM. ARBITRATION IS BINDING AND SUBJECT TO ONLY A VERY LIMITED REVIEW BY A COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF TF WIRELESS S AGREEMENT WITH YOU. This provision is intended to encompass all disputes or claims arising out of your relationship with TF Wireless, arising out of or relating to the Wireless Service or any equipment used in connection with the Wireless Service (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory). References to you and TF Wireless include, where applicable, our respective subsidiaries, affiliates, predecessors in interest, successors, and assigns. All claims will be resolved by binding arbitration where permitted by law. The arbitration of any dispute or claim shall be conducted in accordance with the American Arbitration Association ( AAA ) under the Wireless Industry Arbitration Rules ( WIA Rules ), as modified by this agreement. You and TF Wireless agree that use of the Wireless Service evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. All issues are for the arbitrator to decide, including the scope of this arbitration clause, but the arbitrator is bound by the terms of this agreement. You and TF Wireless agree that any arbitration will be conducted on an individual basis and not on a consolidated, classwide or representative basis. Further, you agree that the arbitrator may not consolidate proceedings of more than one person s claims, and may not otherwise preside over any form of a representative or class proceeding. If the preclusion of consolidated, class-wide or representative proceedings is found to be unenforceable, then this entire arbitration clause shall be null and void. All fees and expenses of arbitration will be divided between you and TF Wireless in accordance with the WIA Rules, except that TF Wireless will reimburse you for the amount of the filing fee in the event you prevail in the arbitration. Except where an applicable statute provides otherwise, each party will bear the expenses of its own counsel, experts, witnesses, and preparation and presentation of evidence. If for any reason this arbitration provision is deemed inapplicable or invalid, or to the extent this arbitration provision allows for litigation of disputes in court, you waive to the fullest extent permitted by law, (i) the right to a trial by jury and (ii) any claims for punitive or exemplary damages. Unless TF Wireless and you agree otherwise, the location of any arbitration shall be in the city and state where You reside. All parties may participate in the arbitration by telephone at the party s discretion. Except where prohibited by law, TF Wireless and you agree that no arbitrator has the authority to award punitive damages or any other damages not measured by the prevailing party s actual damages. Neither you nor TF Wireless shall disclose the existence, contents, or results of any arbitration except to the extent required by law. Judgment on the award rendered may be entered by any court having jurisdiction. 15. TIME TO ASSERT CLAIM EXCEPT WHERE SUCH LIMITATION IS INCONSISTENT WITH CONTROLLING LAW, YOU AGREE TO PURSUE ANY CLAIM YOU MAY HAVE AGAINST US OR OUR AGENTS, EMPLOYEES, SUBSIDIARIES, AFFILIATES OR PARENT COMPANIES WITHIN ONE (1) YEAR FROM THE DATE OF THE EVENT THAT CAUSED THE LOSS, DAMAGE OR LIABILITY. 16. CHOICE OF LAW These Terms shall be construed under the laws of the state in which You reside within the United States without regard to the choice of law rules of that state, except for the arbitration provision contained in these Terms, which will be governed by the Federal Arbitration Act. If you have no permanent residence within the United States, these Terms shall be construed under the laws of the State of Florida. This governing law provision applies no matter where You use or pay for the Wireless Service TracFone Wireless, Inc. Updated 05/14/2014

21 Reliance communications, llc alert products Consumer warranty and limitation of liability The reliance alert product that you have purchased, when properly installed, can be used to detect motion in a specified area and provide an alert to telephones or personal digital assistants that you specify. The product is designed solely to provide an alert. It does not provide security, or prevent intrusion, theft or crime. The product is not a security service, alerts are sent only to the devices you specify. They are not monitored by reliance, the telephone company, law enforcement or other agencies. Alerts are sent over the public wireless telephone network. Interruption of telephone service will prevent transmission of alerts. from any hazard or event or consequence which the product is intended to detect. You have the sole responsibility to obtain whatever insurance you want to have in order to cover risk, losses, damages, injuries, death and other effects of burglary, fire, physical dangers or medical problems affecting, you, your family or any other persons who may be in or near your location. You will look solely to the proceeds of such insurance for any loss, liability, damage or claim. Use at own risk. You accept the entire risk of the use of the product. You hereby agree to release, defend, indemnify and hold sellers harmless from and against claim or liability for any risk, loss, property damage, personal injury, death and other effects mentioned above at your sole cost and expense including attorney s fees. Limited warranty. For period of one year, reliance warrants that the alert product shall (i) be free from defects in design, materials or workmanship, (ii) conform to its product specifications and (iii) be compliant with its wireless communication standard (cdma 1x, evdo, gsm, gprs and edge, as applicable). For any products that fail to meet the foregoing warranty, reliance, shall repair or replace such products, in its discretion, so that any defective product or any replacement product shall conform to the warranty. If reliance cannot cure any defect on commercially reasonable terms, reliance shall refund the value of the non-conforming product within forty- five (45) days. Except for the foregoing warranty, reliance makes no warranties, express or implied, with respect to the alert product, and specifically disclaims any warranties including but not limited to any warranty of merchantability or fitness for a particular purpose or against infringement, or any express or implied warranty arising out of trade usage or out of a course of dealing or course of performance Reliance does not represent or warrant that the product will operate error free, or that the product will not be disabled, comprised or circumvented (by disabling telephone service or in some other way). Reliance does not warrant that the product will detect or prevent all intrusion, loss of property or personal injury or burglary, hold-up, fire, or medical problem; or that the product will in all cases provide the protection for which it is intended. Limitation of liability. Neither reliance, tf wireless products, llc, tracfone wireless, inc. Or the retailer from which you purchased the procuct(s) (collectively sellers )will be liable to you under any circumstance for incidental, consequential or special damages, arising out of the use or inability to use, any of the alert products or components. Sellers will not be responsible for any loss of property, damage to property, personal injury, death or other incidental damages, however caused, arising out of the use or inability to use, any of the alert products or components. Any liability of sellers to you, and your sole and exclusive remedy, for any claim arising out of the use or purchase of the product (whether in contract, tort, or otherwise) will not exceed the purchase price paid for the product which is the subject of such claim or cause of action. Not insurance. Sellers are not insurers and are not responsible for acts or omissions of others or for events beyond their control. The purchase price for the product has no relationship to the value, in whole or in any part, any loss, damage, injury or death which might result to you or your property

22 Safety Precautions Only use the supplied power adaptor, and do not use the power adaptor in temperatures over 40 C, and only use in a dry location. Only use 9V batteries in the main unit and the motion sensors, as there is a risk of explosion if an incorrect battery type is used. Please dispose of any used 9V batteries at a proper facility. Do not operate the device:» In areas where blasting is in progress» Where explosive atmospheres may be present» Near medical equipment» Near life support equipment or any equipment that may be susceptible to any form of radio interference. In such areas, the device MUST BE POWERED OFF. The Axesstel router can transmit signals that could interfere with this equipment. health and safety information Safety Information This device complies with Part 15 of the FCC Rules. Its operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Additional safety information Manufacturers of medical devices recommend a minimum separation of 20 centimeters between a wireless device and an implanted medical.