Information Services and Technology. Quarterly Department Meeting
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1 Information Services and Technology Quarterly Department Meeting June 21,
2 Agenda Welcome (Marilyn) o New Hires o Staff Achievements Video (MIT150 Compilation) FY12 Plan o Overview and Department Goals (Marilyn) o Strategic Initiatives for FY12 (Associate Directors) Riverside Chat with Terry Stone, EVP Q&A (Marilyn) 2
3 Announcements 3
4 Announcements: New Hires Ed Orsini joined IS&T on March 28 on the Web Services Team in Systems Engineering as a Web Developer. Mark Pearrow joined IS&T on March 28 on the Web Services Team in Systems Engineering as a Drupal Engineer. Julia Tutko joined IS&T on April 25 on the Web Services Team in Systems Engineering as a Web Developer. Paolo Fragomeni joined IS&T on May 2 on the Business Intelligence Team in Data Management as a Software Engineer. Joel Nentwich joined IS&T on May 9 on the Windows Infrastructure Services Team in Operations and Infrastructure as a Network Engineer. Christopher Giles joined IS&T on May 16 on the DCAD Team in Systems Engineering as a Web and Database Consultant. 4
5 Announcements: New Hires Elizabeth McManus joined IS&T on May 23 on the DCAD team in Systems Engineering as a Web and Database Consultant. Andrew Munchbach re-joined IS&T on May 27 on the Software Release Management team in Systems Engineering as the Mac Platform Coordinator. Welcome Back - Brian Murphy who re-joined IS&T on June 1 on the Athena Cluster Services team in Operations and Infrastructure as the Team Leader for Hardware Services. Michael Rossetti joined IS&T on June 6 on the Web Services team in Systems Engineering as a Drupal Engineer. Sara Davies joined IS&T on June 20 on the Training team in Systems Engineering as a Technical Trainer. Mary Kathryn (Kate) Fontanella joined IS&T on June 20 on the Training team in Systems Engineering as a Technical Trainer. 5
6 Announcements: Staff Achievements Graduated with an MBA from the University of Massachusetts Dave Conlon Manager for the Software Release Team in Systems Engineering Completed a Bachelor s of Science in Business Administration from Emmanuel College in May She graduated Cum Laude. Elaine Aufiero Administrative Assistant II for Administration and Project Support in Customer Support Completed a Certificate in Management and Leadership in April from Sloan Executive Education Patricia Sheppard Senior IT Manager for Project and Process Management in the Administration Area 6
7 Announcements: Staff Achievements Completed a Certificate in Business Analysis from Boston University Corporate Education Center. Lee Collier Senior Systems Business Analyst in Administrative Systems Completed a Certificate in Business Analysis from Boston University Corporate Education Center. Jack Kogera SAP Senior Systems Business Analyst in Administrative Systems 7
8 MIT150 Video Compilation 8
9 FY12 Plan 9
10 FY12 Plan Overview 10
11 IS&T FY12 Department Goals 11
12 IS&T FY12 Department Goals CORE C Improve Customer Experience O Optimize Effectiveness of Operations R Reduce Risk E Energize and Motivate Employees 12
13 FY12 Strategic Initiatives: Administrative Systems Delivery Model Improvements Hourly Student Appointments Enterprise Learning 13
14 FY12 Strategic Initiatives: Education Systems Digitize Paper Forms & Petitions Modular Learning Management Services Online Registration Phase 2 14
15 FY12 Strategic Initiatives: Data Management Reporting and Forecasting Tool (RAFT) Rollout of Cognos to improve Reporting Infrastructure Improve Data Practices and Systems Development 15
16 FY12 Strategic Initiatives: Systems Engineering IS&T Service Catalog and Website Redesign Mobile Initiatives (Campus Preview Weekend, Libraries, Stellar) Improve Test Coverage and Efficiencies through Automation 16
17 FY12 Strategic Initiatives: Customer Support Hours and channels for support expanded Help Desk Walk-ins experience streamlined Partner with Faculty and Students to improve their computing experience 17
18 FY12 Strategic Initiatives: Operations and Infrastructure Massachusetts Green High Performance Computing Center Optical Network and Project Support Network Security Border Protection, Network Access & Managed User Experience Ubiquitous indoor coverage of mobile/cellular services 18
19 FY12 Strategic Initiatives: Administration Assessment of Financial and Procurement Processes Communications and Outreach Plan Product and Services Retirement Process Talent Management: Career Development Program 19
20 Fireside Chat With Riverside Chat With Terry Stone, Terry Stone, EVP EVP 20
21 Q&A 21
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